Page 1 ™ ™ Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 3 ™ ™ Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 4 Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Page 5: Read This First
Dell provides several online and telephone-based support and service options. Service availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues follow the steps listed below: 1.
Page 6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 7: Table Of Contents
Using Multiple Logical Libraries for Library Features . iii Sharing . 3-2 Contacting Dell . . iii Using Multiple Control Paths . . 3-2 Using Multiple Control Paths for Path Failover Figures ....vii Library Partitioning and Element Addressing .
Page 8 Replacing Cartridge Magazines . . 10-13 Index ....X-1 Replacing the Library Enclosure . 10-13 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 9: Figures
Figures 1-1. Front panel of a 2U library . 1-1 4-20. The 4U library Configure Library: Logical 1-2. Front panel of a 4U library . 1-2 Libraries page . . 4-21 1-3. Rear panel of a 2U library with a SCSI drive 1-3 4-21.
Page 10 6-6. Checking for gaps in the seams of a A-2. Configuration of a two - partition system cartridge . 6-9 A-3. Configuration of a three - partition system viii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 11 A-4. Configuration of a four - partition system A-5. Examples of SCSI element addressing Figures...
Page 12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 13: Tables
Tables Minimum Firmware Levels for common 5-12. Drive Identity page elements . . 5-49 Library features . iii 6-1. Nominal Cartridge Life: Load/Unload 1-1. 2U library and 4U library front panel Cycles . . 6-2 descriptions . 1-2 6-2. Ultrium data cartridge compatibility with 1-2.
Page 14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 15: Safety And Environmental Notices
Safety and Environmental Notices When using this product, observe the danger, caution, and attention notices that are contained in this guide. The notices are accompanied by symbols that represent the severity of the safety condition. The sections that follow define each type of safety notice and give examples. Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people.
Page 16: Laser Safety And Compliance
9. Check the cover of the library for proper fit. It should be in place and secure. 10. Check the product label at the rear of the library to make sure that it matches the voltage at your outlet. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 17: Rack Safety
Rack Safety The following general safety information should be used for all rack mounted devices. DANGER v Always lower the leveling pads on the rack cabinet. v Always install stabilizer brackets on the rack cabinet. v To avoid hazardous conditions due to uneven mechanical loading, always install the heaviest devices in the bottom of the rack cabinet.
Page 18 Attempting to move the drawer partially or completely out of the rack may cause the rack to become unstable or cause the drawer to fall out of the rack. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 19 CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow the general guidelines as listed below whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet.
Page 20 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 21: Preface
Preface This manual contains information and instructions necessary for the installation, ™ ™ operation, and service of the Dell PowerVault TL2000 Tape Library and TL4000 Tape Library. Related Publications Refer to the following publications for additional information. ™ ™ v Dell...
Page 22 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 23: Chapter 1. Product Description
™ The Dell PowerVault TL2000 Tape Library (2U library) and the Dell PowerVault TL4000 Tape Library (4U library) provide compact, high-capacity, low-cost solutions for simple, unattended data backup. The 4U library houses up to 48 tape cartridges (or 45 and an elective 3-slot I/O Station) in a compact 4U form factor with easy access to cartridges via four removable magazines.
Page 24: Front Panel Of A 4U Library
– The lower right magazine can hold up to 12 cartridges. Air vents These vents draw cooler air into the library enclosure and allow warm air to escape, which helps keep the library at a normal operating temperature. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 25: Rear Panel
Table 1-1. 2U library and 4U library front panel descriptions (continued) Number Item Description Control keys v UP (∧) - The upper left button is used to scroll upward through menu items. v DOWN (∨) - The lower left button is used to scroll downward through menu items. v CANCEL (X) - The upper right button is used to cancel a user action and return to the previous menu screen.
Page 26: Rear Panel Of A 4U Library With Full Height Fibre Channel Drive And Half Height Scsi
Drive sleds come in a full height or half height configuration. The drive sled is a customer replaceable unit (CRU), and is hot-pluggable, which is designed for easy removal and replacement. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 27: Bar Code Reader
Table 1-2. 2U library and 4U library rear panel descriptions (continued) Number Item Description Shipping lock and The shipping lock, which secures the accessor during shipping, and associated label storage label are stored on the rear panel of the library for future use. See “Removing and location Storing the Shipping Lock”...
Page 28 5. Configure the EKM application. Please refer to Chapter 4.0 of the Dell Encryption Key Manager User's Guide for instructions. 6. Start the EKM application. Please refer to Chapter 5.0 of the Dell Encryption Key Manager User's Guide for instructions.
Page 29: Supported Internet Protocols
Status and error data is also gathered by MIBs and sent to one or more IP addresses defined during the SNMP configuration operation. Download the SNMP MIB file for this library from http://www.support.dell.com. Chapter 1. Product Description...
Page 30: Maximum Library Storage Capacity And Data Transfer Rate
The Ultrium 5 Tape Drive supports two SAS SFF-8088 connectors, or one LC Fibre Channel connector. The SFF-8088 SAS connectors on the Ultrium 5 tape drives are compatible with SAS-1 or SAS-2 cables. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 31: Library Drive Sled Without Esd Springs
The Ultrium 4 Full Height Tape Drives support SAS, or Fibre Channel interfaces. It features two SFF-8088 SAS connectors, or one LC Fibre Channel connector. The Ultrium 4 Half Height Tape Drive supports one SAS SFF-8088 connector. The SFF-8088 SAS connectors on the Ultrium 4 tape drives are compatible with SAS-1 cables.
Page 32: Speed Matching
LTO Ultrium Cleaning Cartridge Important: Cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see Chapter 6, “Using Ultrium Media,” on page 6-1. 1-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 33: Library Specifications
Library Specifications Physical Specifications Table 1-5. Physical Specifications Specification 2U library 4U library Rack mount 87.6 mm (3.44 in), Rack mount 175.2 mm (6.9 in), Height stand-alone 97.6 mm (3.84 in) stand-alone 185.2 mm (7.3 in) Width 447.5 mm (17.6 in.) 447.5 mm (17.6 in.) Rack mount 740 mm (29.13 in), Rack mount 740 mm (29.13 in),...
Page 34: Operation Specifications: Ultrium
2500 meters (8200 ft.) at 25°C ambient Maximum acoustical noise sound power levels LwAd in bels 6.6/6.8 Humidity Operating 15% to 80% RH non-condensing Storage, without cartridges 10% to 90% RH non-condensing 1-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 35: Product Environment
Supported Device Drivers The latest levels of device drivers can be downloaded by visiting http://support.dell.com. Note: The TL2000 and TL4000 libraries utilize the generic SCSI drivers in RHEL 4 and 5. Depending on the ISV you are using, you will use either the sg or st driver.
Page 36 1-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 37: Chapter 2. User Interfaces
Chapter 2. User Interfaces This library has two user interfaces. v Operator Control Panel - located on the front panel of the library “Web User Interface” on page 2-4 - accessed via a web browser Operator Control Panel The Operator Control Panel operates in two basic modes. v User Interaction mode - This mode is employed when a user is pushing buttons on the Operator Control Panel.
Page 38: Power-On Display
If a library failure occurs, the Ready/Activity LED will turn OFF and the Error LED illuminates. The Operator Control Panel will also display an appropriate error code to help identify the failure. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 39: Input Modes
The following are additional operational details of LEDs: v The Ready/Activity LED is illuminated any time the unit is powered ON and functional. The Ready/Activity LED blinks whenever there is library or drive activity. This LED will also blink when the unit is OFFLINE. v The Clean LED is illuminated when either a cleaning requested or a cleaning required flag has been issued by the drive.
Page 40: Power On/Off
For static IP Addresses only: After establishing a connection to the library, open any HTML browser and enter the IP address of the library. To configure the Web Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 41: Login
User Interface, you must first set the IP address using the Operator Control Panel. Refer to "Configure: Network" on page 5-23 or "Configure Library: Network" on page 5-45. Login Important: Some options of the Web User Interface take the library OFFLINE. This inactive mode can interfere with host-based application software, causing data loss.
Page 42: System Status
To determine which, view the System Status screen. v The red X indicates that user intervention is required and that the library is not capable of performing operations. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 43: Media Attention Status
v If Auto Clean is enabled and a cleaning cartridge is not present, or if a cleaning cartridge is present, but not in a reserved slot, Auto Clean status will show Chk Media/Rsvd Slot? and Status will show a green check mark and the words Media Attention.
Page 44: Web User Interface Help Pages
To log out of the Web User Interface, click Logout in the upper right corner of the current screen. Important: If you click the X in the upper right corner of your internet browser window, you will not log out of the Web User Interface. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 45: Chapter 3. Installation Planning
Chapter 3. Installation Planning Before installing your library, take time to review the following information. Determining the Number of Logical Libraries You can partition the library into as many logical libraries as there are drives in the library. Basic Guidelines v Each logical library must contain at least one drive.
Page 46: Using Multiple Logical Libraries For Library Sharing
Path Failover on LTO 5 drives, as well as LTO 4 Full Height drives. The Path Failover feature can be installed by the customer. For more information about using the path failover feature, see the Dell PowerVault TL4000 Failover Configuration Guide, included with the library documentation if purchased at point of sale and with the customer kit if purchased later.
Page 47 the 4U library. Additionally the 2U library can now be configured into one or two partitions. Each library must contain at least one drive per logical library (partition). In a partitioned library, the Operator Control Panel (OCP) only reports the status of logical library 1 in the main menu due to space limitations. The user must navigate to the logical libraries status in the OCP to get the information on the additional library partitions.
Page 48: Configuration Of A One - Partition System
Logical Library 1: Slot 1 through slot 9 4096 (x1000) through 4104 (0x1008) v Logical Library 2: Slot 10 through slot 21 4096 (x1000) through 4107 (0x100B) v Logical Library 3: Slot 22 through slot 45 4096 (x1000) through 4119 (0x1017) Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 49: Configuration Of A Three - Partition System
Drive 4 Element Address Drive 3 Magazine Magazine Element Address Drive 3 Element Address Drive 2 Drive 2 Element Address Element Address Magazine Magazine Drive 1 Drive 1 Element Address Element Address Front side Figure 3-3. Configuration of a three - partition system Configuration of a 4 - Partition System A four partition system must have four drives.
Page 50: Logical Unit Number (Lun) Scanning
LUN 0 and will fail to discover the library. It will only see the tape drive. Important: Some HBAs, such as RAID controllers, do not support LUN scanning. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 51: Host Interfaces
HD-connectors. SCSI adapters must be properly terminated. Before installing the SCSI cables, inspect all cables for damage. Do not install a cable if it is damaged. Report the damage immediately by contacting Dell customer care. The maximum allowable length of your bus cabling depends on the type of SCSI bus that you use (LVD).
Page 52: Maximum Bus Length Between Terminators
The Medium Changer device is required to be addressed via LUN 1 of the lowest-numbered drive position of each logical library. The Medium Changer device may additionally be addressed via LUN 1 of other drives in any logical library. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 53: Sas Interface
Any bus containing a Medium Changer device via LUN 1 of a drive is referred to as a control and data path. Any other bus is referred to as a data path. For information about control paths, see “Using Multiple Control Paths” on page 3-2. Terminating the Bus The SCSI bus and all of the wires in the SCSI cable must be properly terminated according to the SCSI standard.
Page 54 Sharing on a Storage Area Network With Storage Area Network (SAN) components, the possibilities for connecting multiple systems and multiple drives have increased. Not all software and systems 3-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 55 are designed to share drives. Before you install a drive that would allow two systems to share it, check that the systems and their software support sharing. If your software does not support sharing, note that Fibre Channel switches have a zoning capability to form a SAN partition.
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Page 57: Chapter 4. Installation And Configuration
Chapter 4. Installation and Configuration Note: Review the information in "Installation Planning" before installing your library. To install a desktop or rack mounted 2U library or 4U library, perform the procedures in this chapter in the order they are presented. Using the Library Configuration Form Before beginning the installation and configuration of your library, make a copy of the Appendix G, “Library Configuration Form,”...
Page 58: Unpacking The Library
– SCSI terminator (one per SCSI drive) – SCSI library-to-host cable (if ordered by customer) v With every library containing a Fibre Channel drive: – Fibre Channel library-to-host/switch cable (if ordered by customer) Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 59: Installing The Library Foot Pads (For Desktop Installation Only)
v With every library containing a SAS drive: – SAS library-to-host cable (if ordered by customer) v Rack Mount Kit Installing the Library Foot Pads (for Desktop Installation ONLY) If you intend to install your library in a rack, skip this step and proceed to “Removing and Storing the Shipping Lock”...
Page 60: Removing And Storing The Shipping Lock
1. Remove the blue label ( ) that is securing the lock ( ) to the top of the library, then remove the lock (see Figure 4-2 on page 4-5). Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 61: Rackmounting The Library (For Rack Installation Only)
Figure 4-2. Shipping lock and label 2. Store the lock ( ) and label ( ) on the rear panel of the library as shown in Figure 4-3. Figure 4-3. Library shipping lock and label storage location Rackmounting the Library (for Rack Installation ONLY) The 2U library and the 4U library are easily installed into a standard 19-inch rack system.
Page 62 ( 2 ) v Packaged in the small bag with "Square Hole" on the label: 9 screws to be used on racks with square holes. ( 3 ) Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 63: Rack Kit Mounting Hardware
Figure 4-4. Rack Kit mounting hardware 2. Determine the location in your rack for your library to be installed and, using a pencil, mark the location on each vertical rail in your rack. Note: A 2U library requires 2U (3.5 in.) of rack space. A 4U library requires 4U (7 in.) of rack space.
Page 64: Rear View Of A Rack Showing The Narrow
5. Install the library rack anchors ( 2 ) as shown in Figure 4-8 on page 4-9 on each side of your library using the longest counter-sunk screws included in the rack kit. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 65: Sliding The 2U Library Into The Rack
Figure 4-8. 2U library rack anchors and mounting brackets 6. Install the library mounting brackets ( 1 ) as shown on the 2U library on each side of the library using the screw that was removed from your library and an additional short, counter-sunk screw included in the rack kit.
Page 66: Sliding The 4U Library Into The Rack
2U library; see Figure 4-12 on page 4-11 for a 4U library) by placing a screw in the center hole of each mounting bracket and tightening them ( Figure 4-11. Securing the 2U library to the rack 4-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 67: Connecting The Host Interface Cable
Figure 4-12. Securing the 4U library to the rack Attaching the Library to a Server The 2U library and the 4U library can be attached to servers using the following interfaces: v SCSI (LVD Ultra 160) v Fibre Channel v Serial Attached SCSI (SAS) Connecting the Host Interface Cable To connect the host interface cables to the library: 1.
Page 68: Attaching Host Interface Cables To The 4U
Attach the terminator ( in Figure 4-13) to the remaining SCSI connector on the back panel of the library, if the library is the last or only 4-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 69: Connecting A Power Cord
device on the SCSI bus. Otherwise, attach one end of a SCSI cable to the remaining port and the other end to the next device on the SCSI bus. Make sure that the last device on the SCSI bus is properly terminated. Note: Only cables and terminators specified for Ultra160 or Ultra320 use or labeled as Multi Mode should be used.
Page 70: Configuring Your Library
The table below shows the main default library settings. If you wish to use the defaults, no other changes need to be made before using your library Item Default Setting Logical Libraries Active Slots Maximum I/O Slots Enabled 4-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 71: Configuring Your Library Using The Web User Interface
Item Default Setting DHCP Enabled Internet Protocol IPv4 Only Bar Code Label Length Library Mode Random AutoClean Disabled Encryption Application Managed Encryption (AME) For a full list of factory defaults, see “Configure: Save/Restore” on page 5-27. Configuring Your Library using the Web User Interface To configure your library using the Web User Interface, complete the following procedures: 1.
Page 72 Press the SELECT button to highlight the Netmask field. b. Press the UP or DOWN button to select the digit(s) in the first octet of your library's Netmask address. 4-16 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 73: Logging On To The Web User Interface
c. Press the SELECT button to highlight the digit(s) in the next octet of your library's Netmask address. d. After entering the digits for the last octet of your Netmask address, press the SELECT button to apply your entries. 8. Press the DOWN button to select Gateway. For IPv4, enter only an IPv4 Gateway address.
Page 74: Log In Screen On The Web User Interface
Enter on your keyboard. b. Log in to your library's Web User Interface. c. Expand Service Library in the left navigation pane of the Web User Interface. 4-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 75: Choosing General Library Settings
d. Click Upgrade Firmware. e. Browse to the new firmware level on your host, then click Update. Do this for both library and drive firmware, if necessary. 4. Install the MIB file on your SNMP server. Refer to your server application documentation for instructions.
Page 76: The 2U Library Configure Library: General
3. If your library has more than one drive, proceed to “Choosing the Number of Logical Libraries for Your Library” on page 4-21. If your library has one drive, proceed to “Entering Path Failover Feature Activation Key” on page 4-21. 4-20 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 77: The 4U Library Configure Library: Logical
3. Click Submit to create the logical libraries. Entering Path Failover Feature Activation Key For more information, refer to the Dell PowerVault TL4000 Failover Configuration Guide, included with the library documentation. 1. Click Configure Library → Path Failover in the left navigation pane.
Page 78: Feature Key Verification Screen
1. Click Configure Library → Encryption in the left navigation pane. Figure 4-23. Feature Activation Key screen 2. On the Encryption screen, enter the Feature Activation Key to make available the library managed encryption options. 4-22 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 79: Configure Library: Encryption Activation Screen
3. Click Activate to save the key and expand the screen for additional encryption settings. Figure 4-24. Configure Library: Encryption Activation screen 4. Select Enable SSL for EKM to enable Secure Sockets Layer for the Dell Encryption Key Manager application. 5. Select an Encryption method for each logical library.
Page 80: The Configure Library: Drive Screen
8. Click Activate to apply the changes. 9. Install the Dell Encryption Key Manager (EKM) application on your host. Refer to the Dell EKM documentation provided with your Encryption packet. The EKM IP address and EKM port will be provided to the user by the EKM application.
Page 81: Configure Library: Network Page
Figure 4-26. Configure Library: Network Page Important: Do not click the Submit button until all changes have been made to the Network page. Once the Submit button has been clicked, no other changes can be made until after the library has applied the current changes.
Page 82: Warning Screen
Entering User Access Information using the Web User Interface The Configure Library → User Access page is only accessible to the Admin and Service login. Access is denied to User and Superuser logins. 4-26 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 83: The Configure Library: User Access Screen
The Admin login has access to all library functions except Service Library → Advance Diagnostics. The Service login has access to all library functions including Service Library → Advance Diagnostics. 1. Click Configure Library → User Access in the left navigation pane. Figure 4-28.
Page 84: The Configure Library: Date And Time Screen
4. Click one of the following: v Refresh - to cancel all of your entries and leave the settings as they were. v Submit - to apply the changes made to the screen. 4-28 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 85: The Configure Library: Email Notification Screen
Entering Email Notification Information using the Web User Interface This function is not available on the Operator Control Panel. Use this menu item to set up email notification of library errors and warnings. 1. Click Configure Library → Email Notification in the left navigation pane. Figure 4-31.
Page 86: Configure Library: Snmp Page
Important: Ensure that library firmware and drive firmware are up to date before running the Key Path Diagnostic. Library firmware level must be greater than 6.xx. See “Verifying/Updating Firmware” on page 4-18. 4-30 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 87: Configuring Your Library Using The Operator Control Panel
For information on running the diagnostic, refer to “Service Library: Key Path Diagnostics” on page 5-61. Restoring Factory Default Settings using the Web User Interface If you would like to erase your current configuration and restore factory default settings, do so by selecting Restore Factory Defaults in the Configure Library → Save/Restore menu.
Page 88: Verifying The Connection
I/O Station. The right magazine (see Figure 4-34 on page 4-33) has twelve storage slots. For information about Element Addressing, see “2U Library I/O Slot, Storage Slots and Drive Slot Element Addresses and Physical Locations” on page A-1. 4-32 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 89: U Library Left Magazine
Figure 4-33. 2U library left magazine Figure 4-34. 2U library right magazine 2U Library I/O Station The I/O (Input/Output) Station (see Figure 4-35 on page 4-34) in a 2U library is part of the left magazine. To open the I/O Station, select Control → Open I/O Station.
Page 90: U Library I/O Station In The Left Magazine
For information on Element Addressing, see “4U Library I/O Slots, Storage Slots, and Drive Slots Element Addresses and Physical Locations” on page A-2. Figure 4-36. 4U library left magazines 4-34 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 91: U Library Right Magazines
Figure 4-37. 4U library right magazines 4U Library I/O Station The I/O Station in a 4U library (see Figure 4-38) is part of the lower left magazine. To open the I/O Station, select Control → Open I/O Station. The I/O Station will pop open.
Page 92: Populating The Library With Data Cartridges
Slots and Drive Slot Element Addresses and Physical Locations” on page A-1 or “4U Library I/O Slots, Storage Slots, and Drive Slots Element Addresses and Physical Locations” on page A-2 for determining slot location. 4-36 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 93: Inserting The Cleaning Cartridge
5. Put magazines back into the library. The library will automatically start up and perform an inventory check. Inserting the Cleaning Cartridge Important: Cleaning cartridges placed in the library must be labeled with the correct bar code labels. For additional information, see Chapter 6, “Using Ultrium Media,”...
Page 94 The number of Media Loads represent how many times the cleaning cartridge has been used. The number 50, minus that Media Load number represents the number of uses remaining. 4-38 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 95: Chapter 5. Operations
Chapter 5. Operations The following table lists menu navigation shortcuts to activities that can be performed via the Operator Control Panel and/or the Web User Interface. Before using the Operator Control Panel or the Web user Interface, please review the information in Chapter 3: User Interfaces. Table 5-1.
Page 96 Diagnostics” on page 5-60 Diagnostics, run Service → Run Tests “Service: Run Service Library → Perform “Service Library: System Test Tests” on page Diagnostics Perform 5-31 Diagnostics” on page 5-60 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 97 Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Display Contrast Service → Display Contrast “Service: Not available with this Display interface. Contrast” on page 5-32 DNS, modify Not available with this Configure Library →...
Page 98: Library
5-49 Fibre Channel, Monitor → Drive → Status → “Monitor: Monitor Library → Drive “Monitor Library: topology Drive (n) Drive” on Status Drive Status” on page 5-12 page 5-38 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 99: I/O Station
Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Fibre Channel Configure → Drives → Drive “Configure: Configure Library → “Configure topology, change Interface Drive” on Drives Library: Drives”...
Page 100: Magazine
“Monitor Library: library Library” on Identity Library Identity” page 5-10 on page 5-34 Slots, number Monitor → Library → Identity “Monitor: System Status screen active Library” on page 5-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 101: Operator Control Panel Navigation
Table 5-1. Menu navigation shortcuts (continued) Menu Navigation Shortcuts Information/ Activity Operator Control Panel For More Info Web User Interface For More Info Slots, number Monitor → Library → Status “Monitor: System Status screen empty Library” on page 5-10 Slots, reassign Note: Varies according to the “Configure: Configure Library →...
Page 102: Library Control Keys
Used to cancel a user action and return to the previous menu screen. SELECT (') - Lower-right button Used to display a sub-menu or force an accessor action. DOWN (∨) - Lower-left button Used to scroll downward through menu items. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 103: Operator Control Panel Menu Tree
1. Press the UP ( 1 ) or DOWN( 4 ) keys to enter Interaction Mode. The Main Selection Menu will appear. The Main Selection screen shows Monitor, Control, Configure, and Service. 2. Scroll to your selection, then press the SELECT ( 3 ) key. The sub-menu for the selected menu item will appear.
Page 104: Monitor Menu
The Monitor menu contains information about the following sub menu items: v Library v Drive v Inventory Monitor: Library This menu item displays current library information and settings. 5-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 105: Monitor: Library Menu
Monitor Library Status Identity Error Log Network Status Serial Number IP Stack Act. Cart. Version DHCP-OFF DHCP-OFF DHCP-ON (IPv4 & IPv4+IPv6) (IPv6) On Time Vendor ID Stateless IP Address autoconfig Slots Empty Product ID Netmask Prefix Length Cycles Active Slots Static IPv6 Address I/O Station...
Page 106 Link Local IPv6 Address - local link-only IPv6 address of the library v Router assigned IPv6 Address - IPv6 address(es) discovered by the network router Monitor: Drive This menu item displays drive information and settings. 5-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 107 Monitor Drive Status Identity Drive (n) Drive (n) Status Firmware Rev Activity Vendor ID Product ID Source Encryption Serial Number Topology Port A Status SCSI ID WWNN SCSI Drive Speed Speed Topology SAS Drive Loop ID Hashed Speed Address (A) Fibre Channel Drive Port B Loop ID...
Page 108 Loop ID - unique identifier assigned to a fibre channel tape drive v PID - port identification (SAS only) Monitor: Inventory This menu item displays the current library inventory of a 4U library. 5-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 109: Example Of A 4U Monitor: Inventory Menu
Monitor Inventory Magazines Drive (n) (Drive status) Upper Right Upper Left Lower Right Lower Left (Graphic of left (Graphic of right magazine) magazine) Figure 5-6. Example of a 4U Monitor: Inventory menu Note: 2U has a single right side magazine. Under Magazine choose one of the following to see a graphical representation of the cartridge magazine(s).
Page 110: Control Menu
Attention: After closing the I/O Station, you must wait for the library to complete its inventory before proceeding with normal library operations. Control: Move Cartridges Use this menu item to move cartridges in the library. 5-16 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 111: Control: Move Cartridges Menu
Control Move Cartridges Source Destination Volume Source Destination Type Type Serial Figure 5-10. Control: Move Cartridges menu To move a cartridge from point A to point B, you must make the following choices: v Source Type - Drive, I/O station, magazine. Only the source type(s) that contain cartridges will be listed.
Page 112: Configure Menu
Configure: Logical Libraries Use this menu item to select the number of logical libraries. The Currently Configured - x section shows the number of logical libraries currently configured. 5-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 113: Configure: Logical Libraries Menu
Figure 5-13. Configure: Logical Libraries menu Note: The maximum number of Logical Libraries in a 2U is two. Note: This menu is only available on libraries with multiple drives. Note: Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e.
Page 114: Configure: Library Menu
Figure 5-14. Configure: Library menu Note: The Remove DCS No is only available on libraries with the DCS feature. The following library configuration items are in this menu: v Mode: 5-20 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 115 – Random: In random mode, the library allows the server's (host's) application software to select any data cartridge in any order. – Sequential: In sequential mode, the library's firmware predefines the selection of the cartridges. After initialization, the firmware causes the library to select the first available cartridge found (counting from the I/O Station through slot 23) for loading into the drive.
Page 116 Host Label Length - The Host Label Length is related to the Bar Code Labels appearing on the media being used. The default value is 8, but 6 can also be chosen. 5-22 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 117: Configure: Drive Menu
Configure: Drive Configure Drive Control Path Drive Interface SAS drives SCSI ID A Speed do not require user configuration A Type A Address Mode A Loop ID Fibre Channel Drive Figure 5-15. Configure: Drive menu The following items are in this menu: v Drive Interface - use this to assign a SCSI ID to a SCSI drive or to assign a Port Speed, Port Type, and Loop ID to a Fibre Channel drive.
Page 118: Configure: Network Menu
IP Stack - Choose IPv4 only, IPv6 only, or IPv4 & IPv6. v IPv6 Only and Dual Stack IPv4 & IPv6 - Choose Enable Stateless Auto Config Address (Web User Interface) or Stateless Autoconfig (Operator Control Panel) if 5-24 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 119 assigned IPv6 IP addresses are desired. To view the assigned IPv6 addresses after enabling Stateless Auto Config Address, do the following: – Operator Control Panel (IPv6 Only): Monitor → Library → Network If you choose Dual Stack IPv4 & IPv6, you must be prepared to enter both IPv4 and IPv6 IP addresses.
Page 120: Configure: Set Access Pin Menu
Access PIN is enabled, but entered incorrectly or before it is entered. To gain access to all menus, disable the Access PIN or enter the correct PIN number when requested. 5-26 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 121: Pound Sign (#) Shows Accessible Menus
Figure 5-18. Pound sign (#) shows accessible menus when access PIN is enabled but before it is entered Configure: Save/Restore Use this menu item to restore the factory default settings. Configure Save/Restore Restore Passwords Restore All Restore Library Config. Save Library Config. Figure 5-19.
Page 122: Factory Default Settings
IPv4 Only Bar Code Label Length Reported to Host SNMP Disabled Email Notifications None User Access Restore from Operator Control Panel or Web User Interface Admin secure (default) 5-28 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 123: Configure: Set Date And Time Menu
Table 5-4. Factory Default Settings (continued) Restored Item Default Setting* Comments Library Mode Random Library Name (Blank) Host Name (Depends on MAC Address) Logs & Traces Error Log Mode Continuous Path Failover Key No change License Key is protected, if previously entered.
Page 124: Service Menu
LTO 4 tape drives, and Path Failover is not supported for Half Height drives. Library firmware levels higher than 8.xx support Path Failover on LTO 5 drives, as well as LTO 4 Full Height drives.For more information, refer to the Dell PowerVault TL4000 Failover Configuration Guide, included with the library documentation.
Page 125: Service: Run Tests Menu
2. When prompted by the Operator Control Panel display and the I/O Station opens, insert a blank or scratch data cartridge. 3. Close the I/O Station by pushing it back into the library. 4. While the test is running, the Operator Control Panel will display library status. v If the test PASSES, resume normal library operations.
Page 126: Service: Service Menu
Operator Control Panel (OCP), the drive powers ON after committing changes. When configuration changes of a disabled drive are made from the Web Interface (RMU), the drive does not power ON after committing changes. Service: Display Contrast 5-32 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 127: Web User Interface Menus
The numbers 1 through 10 will display, with 10 being the lightest shade and 1 being the brightest. Service: Telnet Service Port The Telnet Service Port menu item is to be used under the direction of Dell Technical Support. Web User Interface Menus...
Page 128: Monitor Library Menu
Router discovery This is the IPv6 router discovery address assigned to your library. IPv6 address MAC Address This is the machine's access code assigned to your library. 5-34 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 129: The 4U Library Monitor Library: Library
Table 5-6. Library Identity page elements (continued) Menu Item Description WWide Node This is the Worldwide Node Name assigned to your library. Name Logical Library x The Extended Logical Libraries Information table displays information Library Mode about the logical libraries currently assigned in your library. For each logical library in your library, either Random or Sequential Loop Autoload will be displayed.
Page 130: Drive Identity
1Gb/s, 2Gb/s or 4 Gb/s. Port B This port is enabled for full height SAS drives for failover only. 5-36 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 131: The 4U Library Monitor Library: Drive Identity Page Showing One Fibre Channel Drive (#1) And One Scsi Drive (#2)
Figure 5-27. The 4U library Monitor Library: Drive Identity page showing one Fibre Channel drive (#1) and one SCSI drive (#2) Monitor Library: Library Status This page displays the dynamic information about the library, such as the current status of the components. No changes can be made from this page. Table 5-8 lists all available elements on the Library Identity page.
Page 132: The 4U Library Monitor Library: Library Status Page
ON (checked) or OFF. Drive This indicates whether or not the drive is Activity operating. Port A This indicates whether Port A is logged on or out. Status 5-38 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 133 Table 5-9. Drive Status page elements (continued) Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Port B This indicates whether Port B is logged on or out. Status Port Name This is the name assigned to the Port on the drive.
Page 134: The 4U Library Monitor Library: Drive Status Page
+ button. This will expand the display for the magazine. To determine whether a cartridge is encrypted, refer to the Comments column in the Cartridge Details screen. See Figure 5-31 on page 5-42. 5-40 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 135: The 2U Library Monitor Library: Inventory Page
Inventory As Of 14:02:04 Library Time Drive Inventory Drive Status Label Source Empty ------------- Magazine Inventory IO-Station Refresh Figure 5-30. The 2U library Monitor Library: Inventory page 5-41 Chapter 5. Operations...
Page 136: Manage Library Menu
This page allows the user to move tape cartridges within the library. The source and destination are selected and then the MOVE button in the center of the screen is clicked to activate the move. 5-42 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 137: Manage Library: Move Media Page
Figure 5-32. Manage Library: Move Media page The following elements appear in the Source and Destination screens. Element In the Source screen, this identifies the library element that contains a cartridge. In the Destination screen, this identifies the library element that is empty and can receive a cartridge.
Page 138: Configure Library Menu
Library Mode entry for each logical library. Important: If a Logical Library in Sequential Mode contains more than one drive, only the first drive in the Logical Library will be utilized. 5-44 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 139: The 4U Library Configure Library: General And Extended Page
Table 5-11. Configure Library: Specific page elements (continued) Menu Item Description Active Slots It may be necessary to modify the number of active slots to agree with the number of slots allowed by your host software. To modify the number of active slots in your library, click on the drop down list and select the number of slots you want active in your library.
Page 140: The 4U Library Configure Library: Logical Libraries Page
LTO 4 tape drives, and Path Failover is not supported for Half Height drives. Library firmware levels higher than 8.xx support Path Failover on LTO 5 drives, as well as LTO 4 Full Height drives. For more information, refer to the Dell PowerVault TL4000 Failover Configuration Guide, included with the library documentation.
Page 141: Feature Activation Key Screen
Library firmware level 5.80 or higher v Drive firmware level 77BE or higher v Dell Encryption Key Manager application Setting or Changing a Drive's Method of Encryption 1. Enter your library's IP Address in an internet browser address field and press ENTER.
Page 142: Configure Library: Encryption Feature Configuration Screen
Figure 5-40. Configure Library: Encryption Feature configuration screen 7. Select Enable SSL for EKM to enable Secure Sockets Layer for the Dell Encryption Key Manager application. 8. Select an Encryption method, from the pull down menu, for each logical library.
Page 143: Configure Library: Drives
EKM properties file. Note: If SSL is enabled the encryption host configuration will request a SSL port instead of a TCP port. Review the Dell PowerVault Encryption Key Manager User's Guide for instructions to locate the appropriate port settings.
Page 144: The Configure Library: Drives Page For A 2U Library
When a change is requested, a pop-up box checks confirms the request. 1. Click Network in the left navigation pane, to display the Network page. 5-50 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 145: Configure Library: Network Page
Figure 5-43. Configure Library: Network Page Important: Do not click the Submit button until all changes have been made to the Network page. Once the Submit button has been clicked, no other changes can be made until after the library has applied the current changes.
Page 146: Warning Screen
2-5 for information on user types. The Configure Library → User Access page is only accessible to the Admin and Service login. Access is denied to User and Superuser logins. 5-52 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 147: Configure Library: User Access Page
The Admin login has access to all library functions except Service Library → Advance Diagnostics. The Service login has access to all library functions including Service Library → Advance Diagnostics. Figure 5-45. Configure Library: User Access page The following elements are displayed on the User Access page. Role The name associated with the chosen Access Level.
Page 148: The Configure Library: Date & Time Page
Click one of the following: v Refresh - to cancel the changes made to the screen. v Submit - to apply the changes made to the screen. 5-54 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 149: Configure Library: Email Notification
Note: The trace level and trace filter selection options are only changeable by Service personnel. Configure Library: Email Notification This page allows the user to enter information for email notification. When set up correctly, Email Notification allows the library to send an email to a designated individual when the library is experiencing a problem.
Page 150: Configure Library: Snmp Page
Saving and restoring configuration data can be done using the Remote Management Unit (RMU) and/or the Operator Control Panel (OCP). The feature has been implemented on the RMU and on the OCP, but with slightly different functionality. 5-56 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 151: Service Library Menu
Note: Configuration files saved with one version of library firmware may not be compatible with other versions of firmware. It is recommended to save a configuration file each time the library firmware is upgraded. Restore the library using a configuration file that was saved with the same version of firmware currently installed in the library.
Page 152: No Cleaning Required
Note: Ensure that all the pop-up facilities on the web browser are set to enable pop-up boxes to appear. For example, on Microsoft Internet Explorer, under Tools, ensure that the Pop-up Blocker is turned OFF and Internet 5-58 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 153: Service Library: View Logs Page
Options → Security → Custom Level → Downloads → Automatic Promptingfor file Downloads and File Downloads are both Enabled. v Total Number of Entries v Start Entry v Number of Entries per Page v View v Clear Log - Clears the log you are viewing v Dump Log - Dumps the log you are viewing v Save Service Dump - Creates a DPA (Dump All) log output that can be viewed or saved to a file...
Page 154: Service Library: View Drive Logs Screen
The media type must be compatible with the drive type. Otherwise, an error message "Incompatible Media" will occur and the test will fail. 5-60 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 155: Service Library: Perform Diagnostics Page
Service Library: Key Path Diagnostics Please refer to http://support.dell.com to determine the availability of this feature. Important: Ensure that library firmware and drive firmware are up to date before running the Key Path Diagnostic. Library firmware level must be greater than 6.xx.
Page 156: Service Library: Perform Key Path Diagnostics Page
Be sure you choose the correct firmware for the library or drive type. Click the Update button to initiate the file transfer and firmware update. 5-62 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 157: The 2U Library Service Library: Upgrade
Note: During the update no host drive action is possible. The drive update takes approximately 5 minutes. The system status panel (in the right of the browser window) will change from "update" to "ready". If incompatible firmware is transferred to the library or drive the Update function will terminate with a message indicating incompatible firmware.
Page 158: Import And Export Media During Normal Library Operation
Export Media To remove cartridges from your library using your I/O Station, follow these steps: 5-64 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 159: Configuring I/O Stations And Reserving Slots
1. From the OCP Main Menu, select Control → Move Cartridges and move the data cartridges into the I/O Station. See “Control: Move Cartridges” on page 5-16 or “Manage Library: Move Media” on page 5-42 for more information. 2. From the OCP Main Menu, select Control → Open I/O Station. The I/O Station will unlock itself 3.
Page 160: Reserving Slots
To reserve slots in your library, go to the Web User Interface at “Choosing General Library Settings” on page 4-19 or the Operator Control Panel at “Configure: Library” on page 5-20 to get directions on reducing the Active slot count. 5-66 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 161: Chapter 6. Using Ultrium Media
Chapter 6. Using Ultrium Media Figure 6-1 shows the LTO Ultrium 1500 GB Data Cartridge and its components. LTO cartridge memory Write-protect Switch Cartridge door Label area Leader Pin Insertion guide Figure 6-1. The LTO Ultrium 1500 GB Data Cartridge Note: The same components are on all the other LTO Ultrium Data Cartridges.
Page 162: Cartridge Compatibility
(Ultrium 4) (Ultrium 3) (Ultrium 2) (Ultrium 1) Ultrium 5 Read/Write Read/Write Read only Ultrium 4 Read/Write Read/Write Read only Ultrium 3 Read/Write Read/Write Read only Ultrium 2 Read/Write Read/Write Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 163: Worm (Write Once, Read Many)
Table 6-2. Ultrium data cartridge compatibility with Ultrium tape drive (continued) LTO Ultrium Data Cartridges Tape Drive 1500 GB 800 GB 400 GB 200GB 100GB (Ultrium 5) (Ultrium 4) (Ultrium 3) (Ultrium 2) (Ultrium 1) Ultrium 1 Read/Write WORM (Write Once, Read Many) Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape.
Page 164: Cleaning Cartridge
Wide to narrow ratio of 2.75:1 v Minimum bar length of 11.1 mm (0.44 in.) Table 6-3. Cartridges and VOLSERs compatible with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 165: Guidelines For Using Bar Code Labels
Table 6-3. Cartridges and VOLSERs compatible with the Ultrium Tape Drives (continued) Cartridges VOLSER Ultrium 5 WORM Cartridge xxxxxxLV Ultrium 4 Data Cartridge xxxxxxL4 Ultrium 4 WORM Cartridge xxxxxxLU Ultrium 3 Data Cartridge xxxxxxL3 Ultrium 3 WORM Cartridge xxxxxxLT Ultrium 2 Data Cartridge xxxxxxL2 Ultrium 1 Data Cartridge (READ ONLY) xxxxxxL1...
Page 166: Write-Protect Switch
If you must manually set the write-protect switch, slide it left or right to the desired position. Figure 6-4. Setting the write-protect switch Table 6-4. Location of the write-protect switch Write-Protect Switch Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 167: Handling The Cartridges
Handling the Cartridges Attention: Do not insert a damaged tape cartridge into the drive. A damaged cartridge can interfere with the reliability of a drive and may void the warranties of the drive and the cartridge. Before inserting a tape cartridge, inspect the cartridge case, cartridge door, and write-protect switch for breaks.
Page 168: Provide Proper Acclimation And Environmental Conditions
If there are gaps in the seam (see Figure 6-6 on page 6-9), the leader pin may be dislodged. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 169: Handle The Cartridge Carefully
Figure 6-6. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated. v If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge.
Page 170: Environment For Operating, Storing, And
1. The short term or operational storage environment is for storage durations of up to six months. 2. The long term or archival storage environment is for durations of six months up to ten years. 6-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 171: Chapter 7. Troubleshooting
3. Upgrade/reinstall the latest library firmware. To download the latest library firmware, visit http://www.support.dell.com. v If the problem is corrected, run Library Verify before resuming normal library operations. Refer to “Service: Library Verify” on page 5-30. v If the problem persists, refer to Dell technical support.
Page 172: Troubleshooting Table
Logs” on page 5-58 to view logs using the Web User Interface. Look up the error code and try to resolve (see Chapter 8, “Error Codes,” on page 8-1 and/or Appendix C, “Sense Data,” on page C-1). FRONT PANEL LEDs Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 173 Table 7-1. Troubleshooting table (continued) Problem Solution Attention LED To determine why the Attention LED is turned ON, log in to the Web User Interface and select Service Library → View Logs → Warning Trace. Drive Sled Issues: v Refer to “Isolating Drive Sled Problems” on page 7-9. v Whenever there is a hardware configuration change such as drives being swapped with different form factors (i.e.
Page 174 7. Retry the operation with a different, known good cartridge. 8. Clean the drive. See “Service Library: Clean Drive” on page 5-57. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 175 This diagnostic is available with library firmware level greater than 6.xx. Refer to working “Verifying/Updating Firmware” on page 4-18 to determine the level of firmware on your library. If necessary, visit http://support.dell.com to download the latest levels of firmware for your library. Auto Clean status displayed as If Auto Clean is enabled and a cleaning cartridge is not present, or if a cleaning "Chk Media/Rsvd Slot?"...
Page 176: Installation Problems
Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 177: Procedures For Isolating Cru Problems
For example, failure to pick or place a cartridge from or to a designated cell or drive location after exhausting the retry count will result in a failed operation with the appropriate error code. However, failure to detect a particular cell location by sensing the prism fiducial located on the cell shelf because it is missing or damaged will eventually result in the cell location being located by the gripper, bar code reader and positional emitter pulse count after the prism detection retry...
Page 178: Power Supply Led Meanings
If the outlet tests OK, try another power cord with the library. 4. For power supplies with LED's, if the "Amber" LED is lit, replace the power supply (refer to “Replacing a Power Supply” on page 10-10). Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 179: Isolating Drive Sled Problems
Technical Support. Note: If you are instructed by Dell Technical Support to copy the drive dump to your host computer, use one of the following methods: v Web User Interface: Refer to “Service Library: Save Drive Dump” on page 5-60.
Page 180: Isolating A Library Controller Card Vs. Accessor Enclosure Problem
Magazines Manually” on page 9-1) and observe the accessor path for any obvious obstruction or problems. Resolve any observed problem if possible. Execute a Library System Test. See “Service Library: Perform Diagnostics” on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 181: Isolating Web User Interface Problems
Execute a Library System Test. See “Service Library: Perform Diagnostics” on page 5-60 for the web or “Service: Run Tests” on page 5-31 for the OCP If the problem is persistent, contact Dell technical support.
Page 182: Isolating Host Attachment Interface Problems
4. If the labels are still not being read properly, please contact Dell technical support. Isolating Host Attachment Interface Problems After successfully exercising "Isolating Drive Sled Problems", and more specifically the "Library Verify" diagnostic on the Operator Control Panel (Service → Library...
Page 183: Chapter 8. Error Codes
Chapter 8. Error Codes If an error occurs during operation of the library, the library stops the current operation and displays an error code on the LCD screen. Unless otherwise noted in “Error Codes” on page 8-2, try to resolve the error by cycling power to the library and retrying the last operation.
Page 184: Error Codes
2. Refer to “Isolating a Library Controller Card vs. Accessor Enclosure Problem” on page 7-10. Possible Rotation blocked Replacement CRUs: v Primary: Library Enclosure Sled blocked v Secondary: Library Controller Card Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 185 Table 8-1. Main Error Codes (continued) Error Code Description User Action Cannot find gripper block within the expected range Cannot find slider block within the expected range Cannot find elevator block within the expected range Cannot find rotation block within the expected range Cannot find sled block within the expected range...
Page 186 2. After several occurrences, contact technical support. Warning Event! See Table 8-3 on page 8-11 Warning Event! See Table 8-3 on page 8-11 Warning Event! See Table 8-3 on page 8-11 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 187 Table 8-1. Main Error Codes (continued) Error Code Description User Action Incompatible magazine detected 1. Remove magazine from library. 2. Insert magazine in library. If error recurs, contact technical support. Drive Over temperature Condition 1. Check the ambient temperature conditions, and check all fans.
Page 188 Subcode 02: drive #2 Drive Unload Timeout Drive has run in a timeout while unloading a tape The subcode indicates which drive is affected. Example: subcode 02: drive #2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 189: Sub Error Codes
Table 8-1. Main Error Codes (continued) Error Code Description User Action No drive installed. A drive has never been installed Support ticket download from drive not possible Invalid drive command Invalid drive parameter Refer to “Isolating Drive Sled Problems” on page 7-9. SDCI microcode error Drive logged out Internal SCSI command failed with check...
Page 190 Error during rotation in FLMoveRotation function Error during elevator movement in FLMoveSled function Error during sled movement in FLMoveSled function Error during sled positioning to sensor in FLMoveSled function Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 191 Table 8-2. Sub error codes (continued) Error during sled positioning to mail slot in FLMoveSled function Error during sled positioning without sensor Error during elevator movement without sensor Error slot position sensor not found Movement to/from slot failed Error during first slider movement Error during first gripper movement Error during second slider movement Error during second gripper movement, get range failed...
Page 192 Attention LED will blink when warning events for the following occur: v Media v Fan v Redundant power supply An appropriate message will be posted on the Operator Control Panel and the Web User Interface. 8-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 193: Warning Events
Table 8-3. Warning Events SCSI: transport element full SCSI: all slots empty SCSI: invalid opcode SCSI: invalid element address SCSI: invalid field in CDB SCSI: Invalid drive specified SCSI: SEND DIAGNOSTIC command: invalid test number SCSI: invalid LUN SCSI: parameter list length error Refer to your host application documentation for problem determination information.
Page 194 The subcode indicates which drive sled Refer to “Isolating Drive Sled Problems” on page 7-9. fan is affected Subcode 01: drive sled #1(bottom) Subcode 02: drive sled #2 8-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 195 Table 8-3. Warning Events (continued) C Bus Failure Power Supply x fan has failed, Redundancy may be at risk The subcode indicates which power supply fan is affected Refer to “Isolating a Power Supply Problem” on page 7-7. Subcode 01: 1st PS fan from bottom Subcode 02: 2nd PS fan from bottom Power Good signal changed from 2 to 1 Power Supplies...
Page 196 8-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 197: Chapter 9. Service Procedures
Chapter 9. Service Procedures Removing Cartridges from Magazine Slots In the event of a severe mechanical problem with the library or if circumstances require you to remove tape cartridges, do the following. If the Operator Control Panel or the Web User Interface is still operational: 1.
Page 198: Access Holes For The Right Magazine
While holding the paper clip, have a second person pull the magazine out of the front of the unit. DO NOT push the paper clip in more than 1/2 inch. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 199: Left Magazine Pulled Out Of The 2U Library
Figure 9-3. Left magazine pulled out of the 2U library Figure 9-4. Left Magazines pulled out of the 4U Library 4. If there are additional tapes still in the library, or if you were unable to manually remove the magazines and drive, contact technical support for further instructions.
Page 200: Using The Itdt Firmware Update, Dump Retrieval And Drive Test Tool
Note: Before using ITDT, verify that your library host operating system is at the latest released level. This will ensure optimum read/write operations for diagnostics. To download the ITDT tool and instructions for using the tool, visit http://support.dell.com. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 201: Chapter 10. Check, Adjust, Remove, And Replace
Chapter 10. Check, Adjust, Remove, and Replace Tools Required To service a library you may need one or more of the following tools: v #2 Phillips screwdriver v Ground strap (recommended, if available) Electrostatic Discharge Important: A discharge of static electricity can damage static-sensitive devices or microcircuitry.
Page 202: Shipping Lock And Label Storage Location
Figure 10-3. Shipping Lock and Label 7. Pack the library in its original packaging materials (or equivalent packaging) for moving or shipping. Table 10-1. Shipping Lock/Shipping Label Shipping Lock Shipping Label 10-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 203: Removing/Installing/Adding A Tape Drive Sled
Removing/Installing/Adding a Tape Drive Sled There are two types of drive sleds in a TL2000 library (2U library) and a TL4000 library (4U library). The contents of the ship groups are specific to the type of drive sled. v Drive sled without ElectroStatic Discharge (ESD) springs (see Figure 10-4) ship group: –...
Page 204: Removing A Tape Drive Sled
4. Remove the host interface cable ( 1 , 2 , or 4 in Figure 10-6 on page 10-5) and terminator ( 3 for SCSI drive sled only). 10-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 205: Bottom Position) On Back Panel Of A 4U Library
Figure 10-6. Drive sled components (full-high fibre drive in top position, half-high SCSI drive in middle position, half-high SAS drive in bottom position) on back panel of a 4U library SCSI cable SAS cable SCSI terminator Fibre Channel cable Ethernet cable Power cords Drive sled blue captive thumbscrews Black pull-out tab...
Page 206: Installing A Tape Drive Sled
Damage to the connector pins may occur if this procedure is not followed. 4. Push the drive sled slowly into the drive slot until the sled seats itself against the back of the library. 10-6 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 207: Pushing The Drive Sled Into The Library (Drive Sled Without Esd Springs Shown)
Figure 10-8. Pushing the drive sled into the library (drive sled without ESD springs shown) 5. Tighten the captive thumbscrews ( 7 in Figure 10-6 on page 10-5) until the drive sled is secure. 6. If you are installing a drive sled without ESD springs (see Figure 10-4 on page 10-3), apply conductive tape to the sled as shown in Figure 10-9 on page 10-8.
Page 208: Diagrams For Applying Conductive Tape For Esd Protection To The Back Of A Drive Sled Installed In A 2U Or 4U Library
Troubleshooting chapter in this document for additional instructions. 10. Package the failed drive sled in the same packaging in which the new sled was shipped to you and return to Dell. 10-8 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 209: Adding A Tape Drive Sled
– Proceed to “Configuring the Tape Drive” on page 10-10. v If the test fails, an error code will be displayed. Make note of the error, then refer to the Troubleshooting chapter in the Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide for additional instructions.
Page 210: Replacing A Power Supply
4. Pull on two of the thumbscrews to pull the unit away from the rear panel of the library, then grasp the top and bottom edge of the power supply and pull it out of the library. 10-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 211: Replacing A Library Controller Card
10. Run the Library Verify test (refer to “Service: Library Verify” on page 5-30). 11. Package the failed power supply in the same packaging in which the new power supply was shipped to you and return to Dell. Replacing a Library Controller Card...
Page 212: A Library Controller Card Being Removed From The Library
13. Package the failed Library Controller Card in the same packaging in which the new control board was shipped to you and return to Dell. 10-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 213: Replacing Cartridge Magazines
These unused parts will be removed from the replacement library enclosure and returned to Dell in the defective library. The old parts currently in your defective library will be removed, and installed into the replacement library enclosure.
Page 214: Unpacking And Preparing The Replacement Library Enclosure
2) Gently set the replacement library enclosure on top of the feet. Adjust foot pad placement as necessary to stabilize the library. Do not permanently attach the foot pads to the library. 10-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 215: Foot Pads Installed On The Bottom Of The Library Enclosure
b. For a desktop library: 1) Carefully, lay the library on its side. 2) Peel the adhesive from the back of each of the six foot pads. 3) Install the foot pads on the bottom of the library enclosure by pressing each foot into one of the six areas ( 1 ) as shown in Figure 10-13.
Page 216: Installing Your Drive(S) In The Replacement Library Enclosure
Note: It is important to install the drives from the defective library into the same positions in the replacement library enclosure in order to maintain your current library configuration. 10-16 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 217 1. Remove all drives from the defective library (see Figure 10-16) and install them in the same positions in the replacement library enclosure. Figure 10-16. Removing a drive sled from the library (drive sled without ESD springs shown) a. Ensure the power cord is unplugged from the power source for each Power Supply in the defective library enclosure.
Page 218: Drive Sled Taping Diagrams
LCC to have VPD transferred from the original LCC to the new chassis. 4) Proceed to “Swapping Power Supplies” on page 10-19. b. If power ON is not successful: 10-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 219: Swapping Power Supplies
Install the power supply removed from the replacement library enclosure in the defective library to return to Dell. To install a power supply: 1) While supporting the power supply, align the power supply with the groove in the enclosure rails.
Page 220: Swapping Library Controller Cards
Install the Library Controller Card from the defective library in the replacement library enclosure. Install the Library Controller Card from the replacement library enclosure in the defective library to return to Dell. To install a Library Controller Card: 1) Grasp the Library Controller Card faceplate and align the Library Controller Card with the groove in the enclosure rails.
Page 221: Removing A Library Controller Card From
Figure 10-19. Removing a Library Controller Card from the library Note: If you power on the replacement library without first swapping the Library Controller Card from the original (defective) library enclosure, the following message will appear on the Operator Control Panel shortly after applying power: "New library detected.
Page 222: Swapping Cartridge Magazines
To release and remove a cartridge magazine: a. Find the access holes for the right and left magazines (see Figure 10-21 on page 10-23 and Figure 10-22 on page 10-24). 10-22 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 223: Access Hole For The Left Magazine
Figure 10-21. Access hole for the left magazine (facing rear of library) 10-23 Chapter 10. Check, Adjust, Remove, and Replace...
Page 224: Access Hole For The Right Magazine
Note: To prevent dropping the magazine, support both ends of the magazine before it clears the front edge of the library. 10-24 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 225: Installing The Replacement Library Enclosure
3. Insert the cartridge magazines removed from the replacement library enclosure into the same positions in the defective libraryto return to Dell. 4. Wait for inventory of the magazines to complete. a. If inventory is successful: 1) The replacement library enclosure will complete with the Ready/Activity LED ( 1 in Figure 10-20 on page 10-22) ON.
Page 226: Mounting Brackets And Anchors For
3. Tighten the mounting bracket screws ( 1 in Figure 10-12 on page 10-14) to anchor the replacement library enclosure to the rack. 4. Proceed to “Completing the Installation of the Replacement Library Enclosure” on page 10-27. 10-26 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 227: Completing The Installation Of The Replacement Library Enclosure
(including the left and right magazines, Library Controller Card, and power supply removed from the replacement library enclosure) and return it, to Dell. Important: Failure to return all of these components to Dell will result in you being charged for any missing components. 10-27...
Page 228 10-28 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 229: Appendix A. Scsi Element Types, Scsi Addresses, And Physical Configurations
Appendix A. SCSI Element Types, SCSI Addresses, and Physical Configurations For an overview of library partitioning and element addressing, see “Library Partitioning and Element Addressing” on page A-3. The following tables contain element addresses for the 2U library and the 4U library.
Page 230: Library
Table A-4. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot 1 and slot 2) Upper Left Magazine Library Upper Right Magazine ⇐Front of 4U library Rear Panel Front of 4U library⇒ Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 231: Library Partitioning And Element Addressing
Table A-4. 4U library SCSI element addresses for storage slots and drive slot (one logical partition with drives in slot 1 and slot 2) (continued) Slot 18 Slot 19 Slot 20 Slot 21 Slot 45 Slot 44 Slot 43 Slot 42 4113 4114 4115...
Page 232: Configuration Of A One - Partition System
DTE assignments will be as shown in Figure A-2 on page A-5. STE assignments v Logical Library 1: Slot 1 through slot 21 4096 (x1000) through 4116 (0x1014) Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 233: Configuration Of A Two - Partition System
v Logical Library 2: Slot 22 through slot 45 4096 (x1000) through 4019 (0x1017) Drive 4 Drive 4 Element Address Element Address Drive 2 Drive 3 Magazine Magazine Element Address Element Address Drive 3 Drive 3 Element Address Element Address Drive 2 Drive 2 Element Address...
Page 234 SCSI element. To signal the host application that this slot is not usable, its ACCESS bit will be disabled. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 235 Note: When reducing the number of drives in your library, update the Logical Library configuration. This will remove the Attention LED on the front panel and the exclamation mark on the Home screen indicating that a drive is missing. Updating the Logical Library configuration will also update the drive element addressing and drive numbering.
Page 236 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 237: Appendix B. Tapealert Flags
Appendix B. TapeAlert Flags This appendix is intended to provide additional information to the reader about the tape drive. All error code and diagnostic information contained in this chapter can be accessed from the Operator Control Panel of the Library. The drive portion of the Operator Control Panel Display will contain any drive error codes.
Page 238: Tapealert Flags Supported By The Drive
See the Action Required column for or positioning error. (This flag is set in Flag Number 4, 5, or 6 in this table. conjunction with flags 4, 5, or 6.) Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 239 Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required Media Set for any unrecoverable read, write, Replace the tape cartridge. or positioning error that is due to a faulty tape cartridge. Read failure Set for any unrecoverable read error If Flag 4 is also set, the cartridge is where isolation is uncertain and...
Page 240 Tape system area read Set when the tape system area could Copy the data to another tape failure not be read successfully at load time. cartridge, then discard the old cartridge. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 241 Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required Loading Failure When loading a tape into a drive, a Take this action if the tape cartridge hardware malfunction can prevent the will not load in the drive: tape from being loaded into the drive, 1.
Page 242 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 243: Appendix C. Sense Data
Appendix C. Sense Data When a drive encounters an error, it makes sense data available. You can use device drivers to examine the sense data and determine errors. The device drivers may conflict with some commercial software applications unless properly configured.
Page 244 Table C-1. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Medium Error (03) Incompatible media installed Cleaning tape installed Cleaning failure Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 245 Table C-1. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Hardware Error (04) Cannot initialize bar code reader No response from bar code reader No response from EEPROM Slave robotic generic problem Setting of gripper pic value failed Setting of slider pic value failed Setting of elevator pic value failed Setting of rotation pic value failed...
Page 246 Incompatible Magazine Over temperature problem Drive communication error Drive sled not present Drive broken: needs repair Drive load timeout Drive unload timeout Drive never present Drive support ticket error Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 247 Table C-1. Library Sense Keys, ASC and ASCQ (continued) Sense Key ASCQ Description Illegal Request (05h) Parameter length error Invalid command operation code Invalid element address Invalid field CDB SCSI invalid ID message Invalid LUN Command sequence error Invalid field in parameter list Parameter list error: parameter not supported Parameter value invalid Wrong firmware image, does not fit boot code...
Page 248: Drive Sense Data
D - Volume overflow E - Reserved F - Reserved Information byte (most significant byte) Information byte Information byte Information byte (least significant byte) Additional Sense Length 8-11 Command specific information Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 249 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASC ASCQ 00 - No additional sense - The flags in the sense data indicate the reason for the command failure 01 - Filemark detected - A Read or Space command terminated early due to an FM The FM flag is set.
Page 250 0E - Reported LUNs data has changed 0F - Echo buffer overwritten xx - Diagnostic failure - A diagnostic test has failed. The xx (ASCQ) is a vendor specific code indicating the failing component. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 251 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Additional Sense Code (ASC) - Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASC ASCQ 00 - Data path failure 00 - Message Error - A message could not be sent or received due to excessive transmission errors 00 - Internal target failure - A hardware failure has been detected in the drive that has caused the command to fail...
Page 252 11 - Encryption - Incomplete Key - Associate Data Set 12 - Encryption (T10) - Vendor Specific Reference Key Not Found 08 - Encryption (T10) - Maximum Number of Supplemental Keys Exceeded C-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 253 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12-13 Sense Key 6 (Unit Attention) 12 - Encryption - Key Change Detected 18 - Encryption - Changed (Read) 19 - Encryption - Changed (Write) 40 - Encryption - EKM Identifier Changed 41 - Encryption - EKM Challenge Changed 50 - Encryption - Initiator Identifier Changed 51 - Encryption - Initiator Response Changed...
Page 254 (Current LBA that would be reported in Read Position command) 49-52 Data set Number 1st Error FSC 1st Error Flag Data 2nd Error FSC 2nd Error Flag Data Next-to-Last Error FSC Next-to-Last Error Flag Data C-12 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 255 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte Last Error FSC Last Error Flag Data LPOS Region 70-85 ERP Summary Information 86-89 Product Revision Level: YMDV (as defined in Standard Inquiry; this is also known as the Code Level) 90-95 Reserved (0) The descriptions below serve only as an overview of sense reporting in the tape...
Page 256 13. SCSI Address field (Byte 34) reports the SCSI Bus Address for the drive. Values returned range from 00h to 0Fh. 14. This field (Byte 35) contains the frame and drive number, passed across the RS-422 serial interface. C-14 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 257: Appendix D. Enabling Lun Support In Linux
Appendix D. Enabling LUN Support in Linux To verify the detection of a tape drive, administrators should check for its entry in /proc/scsi/scsi. Current versions of Linux may not scan the logical storage unit (LUN) ID of every device. This can result in some TL2000/TL4000 devices not being identified or listed in the /proc/scsi/scsi output.
Page 258: Red Hat Enterprise Linux
0x09 [V321-A4] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 202] 2. From the System Console, type nwconfig. 3. Select NCF files Options from the Configuration Options screen. 4. Select Edit STARTUP.NCF from the Available NCF Files Options screen. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 259 8. When the scan is complete, verify the LUN device has been detected using the list storage adapters command. Typical output with both the tape drive and loader being recognized: 0x08 [V321-A3] Adaptec SCSI Card 39160/3960D - Ultra160 SCSI [slot 201] 0x16 [V321-A3-D5:1] DELL PV-124T 0031 0x15 [V321-A3-D5:0] IBM ULT3580-TD3 5BG2...
Page 260 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 261: Appendix E. Notes On Ipv6 Compatibility With Windows 2003/Xp And 2008/Vista
Appendix E. Notes on IPv6 Compatibility with Windows 2003/XP and 2008/Vista IPv6 addressing is different from traditional IPv4 addressing. IPv4 addressing is listed in the format 255.255.255.255, with each value 1 byte, a total address of 4 bytes. IPv6 addresses require 16 bytes, and are listed in the format FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF, where there are 8 segments each 2 bytes long.
Page 262: Notes On Ipv6 Compatibility With Linux
Linux via a link-local IPv6 address. Global unicast IPv6 addresses are supported in the same manner as in Windows 2008/Vista browsers. 2. The RMU is accessible through IPv4. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 263: Appendix F. Snmp Status Mib Variables And Traps
Appendix F. SNMP Status MIB Variables and Traps Note: For additional information, refer to “SNMP Messaging” on page 1-7. Table F-1. SNMP Status Events Event Trap ID Definition Status Change Library status has changed. Door Open Library door has been opened. Mail Slot Accessed Library I/O Station has been accessed.
Page 264 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 265: Appendix G. Library Configuration Form
Appendix G. Library Configuration Form Use this form when planning your library configuration. Keep this document in a secure location and update it when changes are made to the library configuration. General Information Library type TL2000 TL4000 Library Serial Number Library name Enabled Disabled...
Page 266 Position: Position: Position: Position: SCSI Drive Logical Library: Logical Library: Logical Library: Logical Library: settings Position: Position: Position: Position: User Accounts Role: Password: Role: Password: Role: Password: Role: Password: Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 267: Appendix H. Accessibility
You can use keys or key combinations to perform operations and initiate many menu actions that can also be done through mouse actions. You can navigate the HTML version of the Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide help system from the keyboard by using the following key combinations: v To traverse to the next link, button, or topic, press Tab inside a frame (page).
Page 268 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 269: Glossary
Glossary This glossary defines the special terms, bits including parity check) that consists of control characters and graphic characters. abbreviations, and acronyms that are used in this publication. If you do not find the term you are assigning a device . The establishing of the looking for, refer to the index or to the Dictionary relationship of a device to a running task, process, job, of Computing, 1994.
Page 270 (1) To transfer programs or data from a computer to a connected device, typically a personal CP. Circuit protector. ctrl. Control. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 271 computer. (2) To transfer data from a computer to a connected device, such as a workstation or microcomputer. fault symptom code (FSC). A hexadecimal code generated by the drive or the control unit microcode in DRAM. Dynamic random-access memory. response to a detected subsystem error. drive, magnetic tape.
Page 272 800 GB (2:1 This is not a real issue since it takes the library a while compression) and a native data capacity of up to 400 to configure. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 273 liquid crystal display (LCD). A low-power display microinstruction. A basic or elementary machine technology used in computers and other I/O devices. instruction. loadable. Having the ability to be loaded. microprogram. A group of microinstructions that when executed performs a preplanned function. LTO cartridge memory (LTO-CM).
Page 274 A packaged collection of articles used addition, SAS drives can be hot-plugged. to install the rack mounted version of the library. serialize. To change from parallel-by-byte to RAM. Random access memory. serial-by-bit. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 275 serializer. A device that converts a space distribution SS. Status store. of simultaneous states representing data into a ST. Store. corresponding time sequence of states. standard feature. The significant design elements of a servo, servos. An adjective for use in qualifying some product that are included as part of the fundamental part or aspect of a servomechanism.
Page 276 World Wide Node Name (WWNN). In a fibre channel connected library, the Drive ID as listed in the Web User Interface. Write. Write command. WT. world trade. XR. External register. XRA. External register address register. Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 277: Index
Index control path drive 5-35, 5-49 control path failover 3-2, 5-46 Access PIN, Operator Control factory default settings 5-27 control paths 5-23 Panel 5-26 fan vents 1-3 multiple 3-2 accessibility feature activation key 5-46 using multiple for control path keyboard H-1 features failover 3-2 repeat rate of up and down...
Page 278 Telnet Service Port 5-33 Library 5-10 Reserved Slots 4-19 Traps F-1 Move Media 4-36, 5-16, 5-42 RFC (Request for Comments) 1-7 troubleshooting 7-1 Multiple control paths 3-2 Router assigned IPv6 address 5-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 279 Ultra160 1-8 Ultra320 1-8 Ultrium Tape Drives 1-8 unpacking the library 4-2 Updating firmware using ITDT Tool 9-4 upgrade firmware 5-62 USB port 1-3 verifying the shipment 4-2 View Drive Logs 5-59 Web User Interface Configure Library: Email Notification 5-55 Configure Library: Save/Restore 5-56 configuring library 4-15 drive information 4-24...
Page 280 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Page 282 Printed in USA...

This manual is also suitable for:

Powervault tl4000

Dell PowerVault TL2000 User Manual

Table of Contents

Tables

Chapter 1. Product Description

Chapter 2. User Interfaces

Chapter 3. Installation Planning

Chapter 4. Installation and Configuration

Configuring Your Library Using the Web User Interface

Chapter 5. Operations

Configure Library Menu

Chapter 6. Using Ultrium Media

Chapter 7. Troubleshooting

Chapter 8. Error Codes

Chapter 9. Service Procedures

Chapter 10. Check, Adjust, Remove, and Replace

Appendix A. SCSI Element Types, SCSI Addresses, and Physical Configurations

Appendix B. Tapealert Flags

Appendix C. Sense Data

Appendix D. Enabling LUN Support in Linux

Appendix E. Notes on Ipv6 Compatibility with Windows 2003/XP and 2008/Vista

Appendix F. SNMP Status MIB Variables and Traps

Appendix G. Library Configuration Form

Appendix H. Accessibility

Quick Links

Chapters

Troubleshooting

Related Manuals for Dell PowerVault TL2000

Summary of Contents for Dell PowerVault TL2000