Dell Streak User Manual page 159

User's manual 2.2
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Problem
Internet problems
Unable to connect to the
network.
Media problems
Windows Media Player
on my computer cannot
play the sounds of the
video captured using the
device.
Possible causes
Invalid SIM card.
You are not within the
network's service area.
Poor signal.
The device records video
sounds in amr format, but
Windows Media Player does
not support amr decoding.
Possible solutions
Contact your service
provider.
Check the service area with
your service provider.
Move to an open space or if
you are inside a building,
move closer to a window.
Play the video using a video
player with the amr
decoder, such as
QuickTime.
Troubleshooting
159

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