Page 2
English Safety and Regulatory Information Please read this owner’s guide Please take the time to follow the instructions in this owner’s guide carefully. It will help you set up and operate your system properly and enjoy its advanced features. Please save this owner’s guide for future reference. WARNING: To reduce the risk of fire or electrical shock, do not expose the product to rain or moisture.
Page 3
CAUTION: Use only the power supply provided with the speaker system. This product conforms to all EU Directive requirements as applicable by law. The complete Declaration of Conformity can be found at www.Bose.com/static/compliance. Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements...
Page 5
English AFETY AND EGULATORY NFORMATION Information about products that generate electrical noise This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
English NTRODUCTION Congratulations on your purchase of the Bose ® Companion ® multimedia speaker system. With these high-quality speakers, you can enjoy: • Full, natural sound from just two speakers whether sitting directly in front of your computer or across the room.
ETTING Unpacking During unpacking, make sure that all parts shown are in the carton. If any part is missing or damaged, contact your Bose dealer. Save the carton and all packing materials for possible future use. Left speaker Right speaker...
English ETTING UP Positioning the speakers and control pod 18 in – 32 in 46 cm – 81 cm The size and shape of these speakers make it easy to position them directly next to your computer. To provide an accurate sound stage, you should observe the following guidelines: •...
Page 11
English ETTING UP the center of your computer monitor or screen. They should be between 18 and 32 inches apart. • Avoid putting objects directly in front of the lower part of the speaker grilles. This area is where the speaker driver is located. •...
English ONNECTING Connecting the cables Use the four provided cables and the AC power cord to make the connections shown on page 13. CAUTION: Do not plug in the AC power cord until all other connec- tions are completed. 1. Insert one end of the audio in cable into the Audio In connector on the back of the right speaker.
Page 13
English ONNECTING Left speaker Right speaker...
English ONNECTING Connecting an external music source You can connect an iPod, mp3 player, or other music source to the control pod using a 3.5 mm plug (not supplied). The music source audio and computer audio are mixed and will both play at the same time.
English SING THE SPEAKER SYSTEM Turning on the system Touch the top of the control pod to turn the speaker system on. The power indicator illuminates. Touch the top of the control pod again to turn the system off. The power indicator extinguishes. Power indicator Power control Volume...
English SING THE SPEAKER SYSTEM Note: You should never turn your sound source up to maximum volume, as this could cause the sound to distort. A volume setting of about 80% of maximum should be sufficient. ® 3. Rotate the Companion 20 control pod volume control clockwise until the sound reaches the desired listening level.
English ROUBLESHOOTING Low volume settings (less than maximum) on your computer or media player reduce its output and can unnecessarily limit the volume of the ® Companion 20 system Computer volume controls often include: • External buttons, which may operate independent of the onscreen controls.
Page 18
English ROUBLESHOOTING Problem What to do No sound • Make sure the speakers are turned on (the power indicator on the control pod is illuminated). control pod volume control • Make sure the is not turned fully counterclockwise (minimum). • Make sure the computer is plugged in and turned on, mute is turned off, and all volume controls are turned up.
No sound from the connected device Contacting Customer Service ® For additional help in solving problems, contact Bose Customer Service. Refer to the address sheet included in the carton, or visit http://global.Bose.com...
English AINTENANCE AND ECHNICAL NFORMATION Cleaning the system Wipe the speakers and control pod with a dry cloth. • Do not use solvents or chemicals. • Do not allow liquids or objects to enter the rear port of the speakers, the speaker grilles, or any part of the control pod. If the bottom of the control pod loses its adhesion to the tabletop, use a lint-free cloth, slightly dampened with water, to clean the control pod bottom surface.
Product Registration Card that came with your system. Please fill out the information section on the card and mail it to Bose. Failure to do so, however, will not affect your limited warranty rights. What you must do to obtain limited warranty service...
Need help?
Do you have a question about the Companion 20 and is the answer not in the manual?
Questions and answers