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3
Troubleshooting
Problem Not connected with a null-modem cable.
Solution Verify that you are using a null-modem cable.
Problem Wrong terminal settings.
Solution Verify terminal settings: 9600 bps, 8 data bits, 1 stop bit, no
parity.
Problem Defective gateway or file system.
Solution Contact the Nokia customer support site listed in
Information"
Do Not Get a Login Prompt—Error Messages Appear
Problem The gateway is defective, or the file system on the gateway is
defective.
Solution Contact the Nokia customer support site listed in
Information"
Do Not See Interfaces that Should be Present
Problem Local gateway ports do not appear.
Solution Your network interface card (NIC) might be defective. Contact
the appropriate Nokia customer support site as listed in
Information"
38
on page 3.
on page 3.
on page 3.
"Nokia Contact
"Nokia Contact
"Nokia Contact
Nokia 5i and 10i Installation Guide
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