Sony HID-C10 Important Information Manual page 10

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• Make sure the unit's AC power adaptor cord is connected securely to
the DC input jack.
• Make sure the AC power adaptor cord is connected to the wall securely.
• If a black screen appears, press the MENU/SNOOZE button to turn
the LCD panel back on.
• Check the video file you are playing is a supported video/container
format.
No sound/Poor sound
• Good picture, no sound - Check the volume control.
• Disconnect your headphones.
• Quality depends on content provided by the video content provider
as well as your connected bandwidth.
• Due to the nature of Internet video, not all videos will contain sound.
• Check the file you are playing is a supported audio format.
General
• In the event of a power failure the alarm functions will not work until
the power is restored.
• The unit's indicator light is orange - Press MENU/SNOOZE button to
turn the LCD panel on.
• Video saved to My Video Links does not play - Videos removed by
the video content provider may no longer be accessible.
• The unit will not play music or video files that contain copy protection.