HINT:
See the monitor
documentation for fault
indications and
troubleshooting
procedures specific to
your monitor.
22
So lv ing Pr o ble m s
Video and Monitor Problems
If the screen is blank
C
H E C K T H E V I D E O C A B L E C O N N E C T I O N
that the video cable is connected as shown on the START HERE sheet for your
computer.
P
R E S S T H E M O N I T O R P O W E R B U T T O N
monitor power button.
C
H E C K T H E P O W E R L I G H T
monitor has power. If the power light is blinking, press a key on the keyboard or
move the mouse.
T
E S T T H E E L E C T R I C A L O U T L E T
by testing it with another device, such as a lamp.
S
W A P T H E C O M P U T E R A N D M O N I T O R P O W E R C A B L E S
computer and monitor power cables to determine if the power cable is defective.
T
E S T T H E V I D E O E X T E N S I O N C A B L E
extension cable solves the problem, the cable is defective.
T
—
E S T T H E M O N I T O R
computer.
C
H E C K T H E B A C K P A N E L L I G H T S
not green, call Dell for technical assistance (see page 82).
—
Check for bent pins. Ensure
—
Be sure that you firmly pressed the
—
When the power light is lit or blinking, the
—
Ensure that the electrical outlet is working
(
I F U S E D
If another monitor is available, connect it to the
—
If all four lights below the serial port are
—
Swap the
)—
If removing the video