Dell POWEREDGE R805 Hardware Owner's Manual
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Dell POWEREDGE R805 Hardware Owner's Manual

Dell POWEREDGE R805 Hardware Owner's Manual

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See also: Instruction and Installation Manual , Installation Manual
Dell™ PowerEdge™ R805 Systems
Hardware Owner's Manual
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell POWEREDGE R805

  • Page 1 Dell™ PowerEdge™ R805 Systems Hardware Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Notes, Notices, And Cautions

    Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Inc.; AMD and AMD Opteron are registered trademarks and AMD PowerNow! is a trademark of Advanced Micro Devices; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries;...

  • Page 3: Table Of Contents

    Contents About Your System Other Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators Hard-Drive Indicator Codes Back-Panel Features and Indicators Connecting External Devices Power Indicator Codes NIC Indicator Codes LCD Status Messages Solving Problems Described by LCD Status Messages Removing LCD Status Messages System Messages...
  • Page 4 Using the System Setup Program Entering the System Setup Program Responding to Error Messages Using the System Setup Program System Setup Options Main Screen Memory Information Screen CPU Information Screen Integrated Devices Screen Serial Communication Screen System Security Screen Exit Screen System and Setup Password Features Using the System Password Using the Setup Password...
  • Page 5 Opening and Closing the System Opening the System Closing the System ....Hard Drives ..... . . Removing a Drive Blank Installing a Drive Blank Removing a Hot-Plug Hard Drive...
  • Page 6 Configuring the Boot Device Internal USB Memory Key Connector Installing the Optional Internal USB Memory Key Expansion Cards Expansion Card Installation Guidelines Installing an Expansion Card Removing an Expansion Card Cooling Shrouds Removing the Memory Module Cooling Shrouds Removing the Processor Cooling Shroud Installing the Processor Cooling Shroud Installing the Memory Module Cooling Shrouds...
  • Page 7 LOM Daughter Card ....Removing the LOM Daughter Card Replacing the LOM Daughter Card Optical Drive ..... . Removing the Optical Drive from the System Installing the Optical Drive Removing the Optical Drive From the Optical...
  • Page 8 Control Panel Assembly (Service-only Procedure) Removing the Control Panel Assembly Installing the Control Panel Assembly System Board (Service-only Procedure) Removing the System Board Installing the System Board Troubleshooting Your System Safety First—For You and Your System Start-Up Routine Checking the Equipment Troubleshooting IRQ Assignment Conflicts Troubleshooting External Connections Troubleshooting the Video Subsystem...
  • Page 9 ..... . Troubleshooting Expansion Cards Troubleshooting the Microprocessors Running the System Diagnostics Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics...
  • Page 10 PCIe Buses Disabling a Forgotten Password Getting Help Contacting Dell Glossary ......177 Index .

  • Page 11: About Your System

    About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises.

  • Page 12: Accessing System Features During Startup

    Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians.
  • Page 13 Table 1-1. Keystrokes for Accessing System Features (continued) Keystroke Description <Ctrl><C> This keystroke enters the SAS Configuration Utility. See your SAS controller User’s Guide for more information. <Ctrl><R> If you have the optional battery-cached SAS RAID controller, this keystroke enters the RAID configuration utility. For more information, see the documentation for your SAS controller card.

  • Page 14: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel. Figure 1-1. Front-Panel Features and Indicators Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors Item Indicator, Button, or Connector Power-on indicator, power button...
  • Page 15 Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector NMI button System identification button Icon Description Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.
  • Page 16 Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector LCD panel USB connectors (2) Video connector Hard drives (2) Optical drive (optional) About Your System Icon Description Provides system ID, status information, and system error messages.

  • Page 17: Hard-Drive Indicator Codes

    Hard-Drive Indicator Codes The hard-drive carriers have two indicators—the drive-activity indicator and the drive-status indicator. See Figure 1-2. In RAID configurations, the drive- status indicator lights to indicate the status of the drive. In non-RAID configurations, only the drive-activity indicator lights; the drive-status indicator is off.

  • Page 18: Back-Panel Features And Indicators

    by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern. NOTE: For non-RAID configurations, only the drive-activity indicator is active. The drive-status indicator is off.

  • Page 19: Connecting External Devices

    Figure 1-3. Back-Panel Features and Indicators PCIe slot 1 PCIe slot 3 power supply bay 1 (PS1) system identification button system status indicator connector 11 LOM3 connector (Gb/10Gb) 13 LOM1 connector (Gb) 15 video connector 17 remote access controller (RAC) connector (optional) Upgradeable to 10Gbps when available Connecting External Devices...

  • Page 20: Power Indicator Codes

    • Always attach external devices while your system and the device are turned off. Next, turn on any external devices before turning on the system (unless the documentation for the device specifies otherwise). For information about individual connectors, see "Jumpers and Connectors" on page 165.

  • Page 21: Nic Indicator Codes

    Figure 1-4. Redundant Power Supply Indicators power supply status (DC out is operational) AC line status (AC in is operational) NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-5 lists the NIC indicator codes.

  • Page 22: Lcd Status Messages

    Table 1-5. NIC Indicator Codes Indicator Link and activity indicators are off Link indicator is green Activity indicator is amber blinking LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition.
  • Page 23 Table 1-6. LCD Status Messages Code Text SYSTEM NAME E1000 FAILSAFE, Call Support E1114 Temp Ambient Ambient system E1118 CPU Temp Interface E1210 CMOS Batt E1211 ROMB Batt E1214 ## PwrGd E1216 E1217 Causes A 62-character string that can be defined by the user in the System Setup program.
  • Page 24 Table 1-6. LCD Status Messages (continued) Code Text E1218 PCI Rsr 5V PwrGd E121A 8V PwrGd E121D 1.2V VM Dual PwrGd E1226 PCI Rsr 1.5V PwrGd E1227 Linear PwrGd Linear voltage regulator(s) E1229 CPU # VCORE E122A CPU VTT PwrGd Processor # VTT voltage has E122D CPU # VDDIO 1.0V PwrGd E122E CPU # VDDA...
  • Page 25 Table 1-6. LCD Status Messages (continued) Code Text E1232 VDD 12V PS# PwrGd E123B LOM Mezz PwrGd E123C Planar LOM PwrGd E1310 RPM Fan ## E1313 Fan Redundancy Causes The specified power supply has failed or has been removed from the bay while the system was on.
  • Page 26 AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage™ Baseboard Management Controller User’s Guide for information about these utilities. See "Troubleshooting the Microprocessors"...
  • Page 27 Table 1-6. LCD Status Messages (continued) Code Text E141F CPU Protocol The system BIOS has E1421 CPU Init E1422 CPU Machine E1610 PS # Missing No power is available from E1614 PS # Status E1618 PS # Predictive E161C PS # Input Lost E1620 PS # Input Range...
  • Page 28 Table 1-6. LCD Status Messages (continued) Code Text E1624 PS Redundancy The power supply subsystem E1625 PS AC Current Power source is out of E1710 I/O Channel E1711 PCI PERR B## D## F## PCI PERR Slot About Your System Causes is no longer redundant.
  • Page 29 Table 1-6. LCD Status Messages (continued) Code Text E1712 PCI SERR B## D## F## PCI SERR Slot E1714 Unknown Err E171F PCIE Fatal Err B## D## PCIE Fatal Err Slot # E1810 HDD ## Fault The SAS subsystem has Causes The system BIOS has reported a PCI system error on a component that resides...
  • Page 30 Table 1-6. LCD Status Messages (continued) Code Text E1811 HDD ## Rbld Abrt E1812 HDD ## Removed E1914 DRAC5 Conn2 E1915 IO55 HTSink Missing MCP55 Htsink Missing E1A12 PCI Rsr Missing E1A14 SAS Cable A E1A15 SAS Cable B E1A1C LOM Mezz Missing About Your System Causes...
  • Page 31 Table 1-6. LCD Status Messages (continued) Code Text E1B01 USB# Overcurrent E2010 No Memory E2011 Mem Config E2012 Unusable Memory E2013 Shadow BIOS Fail E2014 CMOS Fail E2015 DMA Controller E2016 Int Controller E2017 Timer Fail E2018 Prog Timer E2019 Parity Error Parity error. E201A SIO Err E201B Kybd Controller...
  • Page 32 E2022 POST Fail E2110 MBE DIMM # & About Your System Causes System management interrupt (SMI) initialization failure. failure. Dell remote access controller (DRAC) configuration failure. CPU configuration failure. Incorrect memory configuration. Memory population order incorrect. General failure after video.
  • Page 33 Table 1-6. LCD Status Messages (continued) Code Text E2111 SBE Log Disable DIMM E2112 Mem Spare DIMM # I1910 Intrusion I1911 >3 ERRs Chk I1912 SEL Full I1915 Video Off (LCD lights with a blue or amber background.) Causes The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further...

  • Page 34: Solving Problems Described By Lcd Status Messages

    Table 1-6. LCD Status Messages (continued) Code Text I1916 Video Off in (LCD lights with a blue or amber background.) W1228 ROMB Batt < 24hr NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary"...

  • Page 35: System Messages

    Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions: • The sensor returns to a normal state but fails again, resulting in a new SEL entry.
  • Page 36 Table 1-7. System Messages Message Alert! Node Interleaving disabled! Memory configuration does not support Node Interleaving. Attempting to update Remote Configuration. Please wait... BIOS Update Attempt Failed! Caution! NVRAM_CLR jumper is installed on system board. CPUs with different cache sizes detected! Decreasing available memory About Your System...
  • Page 37 Table 1-7. System Messages (continued) Message Error: Incorrect memory configuration CPU n !!*** Error: Remote Access Controller initialization failure *** RAC virtual USB devices may not be available... Gate A20 failure Faulty keyboard controller; General failure HyperTransport error caused a system reset! Please check the system event log...
  • Page 38 Table 1-7. System Messages (continued) Message Invalid PCIe card found in the Internal_Storage slot! Keyboard Controller failure Manufacturing mode detected Memory address line failure at address , read value expecting value Memory double word logic failure at address , read value expecting value Memory odd/even...
  • Page 39 Table 1-7. System Messages (continued) Message No boot device available No boot sector on hard drive No timer tick interrupt Optical drive not found PCI BIOS failed to install Causes Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed.
  • Page 40 Table 1-7. System Messages (continued) Message PCIe Degraded Link Width Error: Embedded device Expected Link Width is n Actual Link Width is n PCIe Degraded Link Width Error: Integrated device Expected Link Width is n Actual Link Width is n PCIe Degraded Link Width Error: Slot n...
  • Page 41 Table 1-7. System Messages (continued) Message PCIe Training Error: Slot n Plug & Play Configuration Error Read fault Requested sector not found Remote Access Controller cable error or incorrect card in the RAC slot. Remote configuration update attempt failed Causes Faulty or improperly installed PCIe card in the specified slot.
  • Page 42 Table 1-7. System Messages (continued) Message ROM bad checksum = address Sector not found Seek error Seek operation failed Shutdown failure Shutdown test failure. The amount of system memory has changed This system supports only Opteron(TM) 2000 series processors. Time-of-day clock stopped About Your System Causes...
  • Page 43 Table 1-7. System Messages (continued) Message Time-of-day not set - please run SETUP program Timer chip counter 2 failed Unsupported CPU combination Unsupported CPU stepping detected TPM failure Utility partition not available Warning: Following faulty DIMMs are disabled: DIMM n Total memory size is reduced.
  • Page 44 Table 1-7. System Messages (continued) Message Warning! No micro code update loaded for processor n Warning: One or more faulty DIMMs found on CPUn Warning: The installed memory configuration is not optimal. For more information on valid memory configurations, please see the system documentation on the technical...

  • Page 45: Warning Messages

    Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message will warn you that you may lose all data on the hard drive.
  • Page 46 About Your System...

  • Page 47: Using The System Setup Program

    Using the System Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings. Record the information for future reference. You can use the System Setup program to: •...

  • Page 48: Using The System Setup Program

    Using the System Setup Program Table 2-1 lists the keys that you use to view or change information on the System Setup program screens and to exit the program. Table 2-1. System Setup Program Navigation Keys Keys Up arrow or <Shift><Tab> Down arrow or <Tab>...
  • Page 49 Figure 2-1. Main System Setup Program Screen Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the System Setup program change based on the system configuration.
  • Page 50 CD-ROM may be present. NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices Determines the order in which the system searches the hard drives during system startup.

  • Page 51: Memory Information Screen

    Table 2-2. System Setup Program Options (continued) Option Embedded Server Management System Security Keyboard NumLock (On default) Report Keyboard Errors (Report default) Memory Information Screen Table 2-3 lists the descriptions for the information fields that appear on the Memory Information screen.

  • Page 52: Cpu Information Screen

    Table 2-3. Memory Information Screen (continued) Option Redundant Memory (Disabled default) Node Interleaving Memory Optimizer Technology (Enabled default) Low Power Mode (Disabled default) CPU Information Screen Table 2-4 lists the options and descriptions for the information fields that appear on the CPU Information screen. Table 2-4.
  • Page 53 Table 2-4. CPU Information Screen (continued) Option Virtualization Technology (Enabled default) Demand-Based Power Management (Enabled default) Processor X ID Enabling AMD PowerNow!™ Technology AMD PowerNow! technology controls your system’s processor performance automatically, dynamically adjusting the operating frequency and voltage according to the task at hand. When an application does not require full performance, significant amounts of power can be saved.

  • Page 54: Integrated Devices Screen

    Additionally, for Microsoft install the AMD PowerNow!™ driver to enable this feature. The driver is available on the Dell OpenManage™ Service and Diagnostic CD provided with your system, and at support.dell.com. Integrated Devices Screen Table 2-5 lists the options and descriptions for the information fields that appear on the Integrated Devices screen.

  • Page 55: Serial Communication Screen

    Table 2-5. Integrated Devices Screen Options (continued) Option OS Watchdog Timer (Disabled default) Serial Communication Screen Table 2-6 lists the options and descriptions for the information fields that appear on the Serial Communication screen. Table 2-6. Serial Communication Screen Options Option Serial Communication (On without Console...

  • Page 56: System Security Screen

    System Security Screen Table 2-7 lists the options and descriptions for the information fields that appear on the System Security screen. Table 2-7. System Security Screen Options Option System Password Setup Password Password Status Using the System Setup Program Description Displays the current status of your system's password security feature and allows you to assign and verify a new system password.
  • Page 57 Table 2-7. System Security Screen Options (continued) Option TPM Security (Off default) TPM Activation TPM Clear (No default) Description Sets the reporting of the Trusted Platform Module (TPM) in the system. When set to Off (default), presence of the TPM is not reported to the operating system.

  • Page 58: Exit Screen

    Table 2-7. System Security Screen Options (continued) Option Power Button (Enabled default) NMI Button (Disabled default) AC Power Recovery (Last default) Exit Screen After you press <Esc> to exit the System Setup program, the Exit screen displays the following options: •...

  • Page 59: System And Setup Password Features

    System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your system. If your data requires more security, use additional forms of protection, such as data encryption programs. NOTICE: Anyone can access the data stored on your system if you leave the system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting.
  • Page 60 When a system password is not assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password: 1 Verify that the Password Status option is set to Unlocked.
  • Page 61 To leave the password security enabled: 1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>. 2 Type your password and press <Enter>. To disable the password security: 1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>. 2 Type your password and press <Ctrl><Enter>. When the Password Status option is set to Locked whenever you turn on your system or reboot your system by pressing <Ctrl><Alt><Del>, type your password and press <Enter>...

  • Page 62: Using The Setup Password

    5 Confirm that Not Enabled is displayed for the System Password option. If Not Enabled is displayed for the System Password option, the system password has been deleted. If Enabled is displayed for the System Password option, press the <Alt><b> key combination to restart the system, and then repeat steps 2 through 5.

  • Page 63: Disabling A Forgotten Password

    If you do not enter the correct password in three attempts, the system lets you view, but not modify, the System Setup screens—with the following exception: If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a system password (however, you cannot disable or change an existing system password).

  • Page 64: Entering The Bmc Setup Module

    • Provides text console redirection for system setup, text-based utilities, and operating system consoles NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1. For additional information on using BMC, see the documentation for the BMC and systems management applications.

  • Page 65: Installing System Components

    Installing System Components This section describes how to install the following system components: • Front bezel • Hard drives and hard-drive carriers • Power supplies • Internal SD card • System fans • SAS controller daughter card • RAID battery •...

  • Page 66: Recommended Tools

    Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #1 and #2 Phillips screwdrivers • T-10 Torx driver • Wrist grounding strap Inside the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 67 Figure 3-1. Inside the System SAS controller daughter card memory modules (up to 16) cooling shrouds (3) power supplies (1 or 2) RAC daughter card 11 heatsinks/microprocessors (2) 13 slimline optical drive (optional) 15 RAID battery (optional battery- cached SAS RAID controller only) 17 control panel sideplane hot-pluggable power supply cooling...

  • Page 68: Front Bezel

    The system board holds the system's control circuitry and other electronic components. Several hardware options, such as the microprocessors and memory, are installed directly on the system board. Each expansion-card riser accommodates one full-length and one half-length PCIe expansion card. The system provides space for an optional optical drive.

  • Page 69: Removing The Front Bezel

    Figure 3-2. Control Panel LCD With Bezel Installed bezel Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Press the tab at the left end of the bezel. 3 Rotate the left end of the bezel away from the system to release the right end of the bezel.

  • Page 70: Replacing The Front Bezel

    Figure 3-3. Removing the Front Bezel bezel lock Replacing the Front Bezel To replace the front bezel, perform the above steps in reverse. Opening and Closing the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 71: Opening The System

    Opening the System To upgrade or troubleshoot the system, remove the system cover to gain access to internal components. 1 Unless you are installing a hot-plug component such as a cooling fan or power supply, turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.

  • Page 72: Hard Drives

    Figure 3-4. Removing the Cover latch alignment J hooks Hard Drives This subsection describes how to install and configure SAS or SATA hard drives in the system's internal hard-drive bays. Your system features up to two 2.5-inch SAS or SATA hard drives. All drives connect to the system board through the SAS/SATA backplane board.

  • Page 73: Removing A Drive Blank

    NOTE: All installed drives must be either SAS or SATA. Mixed drive configurations are not supported. NOTE: It is recommended that you use only drives that have been tested and approved for use with the SAS/SATA backplane board. You may need to use different programs than those provided with the operating system to partition and format SAS or SATA hard drives.

  • Page 74: Removing A Hot-Plug Hard Drive

    Removing a Hot-Plug Hard Drive 1 Remove the front bezel, if attached. See "Removing the Front Bezel" on page 69. 2 From the RAID management software, prepare the drive for removal and wait until the hard-drive indicators on the drive carrier signal that the drive can be removed safely.
  • Page 75 Figure 3-5. Installing a Hot-Plug Hard Drive hard drive drive carrier release handle 3 Install the hot-plug hard drive. Open the handle on the hard-drive carrier. Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane. Close the handle to lock the drive in place.

  • Page 76: Replacing A Hard-Drive Carrier

    Replacing a Hard-Drive Carrier Two versions of hard-drive carriers are used with your system. The version for SATA hard drives has a single set of (four) mounting holes on the side rails. The second version, called a SAS/SATAu hard-drive carrier, has an extra four mounting holes to enable either a "SAS"...

  • Page 77: Power Supplies

    Figure 3-6. Installing a SAS Hard Drive Into a SAS/SATAu Drive Carrier screws (4) hard drive Power Supplies Your system supports one or two power supplies rated at an output of 700 W. If only one power supply is installed, it must be installed in the left power supply bay (PS1).

  • Page 78: Removing A Power Supply

    NOTICE: To ensure proper system cooling, the power supply blank must be installed on the unoccupied power supply bay in a non-redundant configuration. See "Installing the Power Supply Blank" on page 80. Removing a Power Supply NOTICE: The system requires one power supply to operate the system normally. On power-redundant systems, remove and replace only one power supply at a time in a system that is powered on.

  • Page 79: Replacing A Power Supply

    Figure 3-7. Removing and Installing a Power Supply locking tab power-supply handle Replacing a Power Supply 1 With the power-supply handle in the extended position, slide the new power supply into the chassis. See Figure 3-7. 2 Rotate the handle down until it is completely flush with the power-supply faceplate and the orange snap engages.

  • Page 80: Removing The Power Supply Blank

    Plug the other end of the cable into a power distribution unit (PDU) or power outlet. NOTE: After installing a new power supply, allow several seconds for the system to recognize the power supply and determine whether it is working properly. The power supply status indicator will turn green to signify that the power supply is functioning properly.

  • Page 81: Installing The Sd Card

    3 Locate the SD card at the top of riser 1, push down on the card to release it, and pull the card from the card slot. See Figure 3-8. 4 Close the system. See "Closing the System" on page 71. Figure 3-8.

  • Page 82: System Fans

    2 Open the system. See "Opening the System" on page 71. 3 Locate the SD card slot at the top of riser 1 and insert the contact-pin end of the card into the slot with the label on the card facing outward from the riser.

  • Page 83: Replacing A Cooling Fan

    Figure 3-9. Removing and Installing a Cooling Fan fan 1 fan release handle Replacing a Cooling Fan 1 Ensure that the fan handle is upright and lower the fan into its fan bracket until the fan is fully seated. Then lower the fan handle until it snaps into place.

  • Page 84: Sas Controller Daughter Card

    SAS Controller Daughter Card Your system includes a dedicated slot on the sideplane for an internal SAS controller daughter card that provides the SAS storage subsystem for your system’s internal hard drives. The controller supports either all-SAS or all- SATA hard drive configurations and also enables you to set up the hard drives in RAID configurations as supported by the version of the SAS controller included with your system.
  • Page 85 Figure 3-10. Installing a SAS Controller Daughter Card SAS controller daughter card SAS controller daughter card socket RAID battery connector (battery- cached SAS RAID controller only) SAS cable (1) 5 Attach one end of the interface cable to connector 0 on the SAS controller and the other end to the backplane SAS connector.

  • Page 86: Removing A Sas Controller Daughter Card

    Figure 3-11. SAS Controller Daughter Card Cabling SAS controller daughter card SAS_A connector (below BKPLN connector) 6 For battery-cached SAS RAID controllers, install the RAID battery. See "Installing a RAID Battery" on page 87. Removing a SAS Controller Daughter Card 1 Disconnect the SAS cable from the SAS controller daughter card.

  • Page 87: Raid Battery

    RAID Battery The information in this section applies only to systems with the optional battery-cached SAS controller daughter card. Installing a RAID Battery 1 Insert the RAID battery into the battery carrier. See Figure 3-12. 2 Locate the battery bay to the right of the SAS daughter card on top of the hard drive bays.

  • Page 88: Configuring The Boot Device

    NOTE: System boot is not supported from an external device attached to a SAS or SCSI adapter. See support.dell.com for the latest support information about booting from external devices. If you plan to boot the system from a hard drive, the drive must be attached to the primary (or boot) controller.

  • Page 89: Internal Usb Memory Key Connector

    Internal USB Memory Key Connector The system provides an internal USB connector located on the expansion- card riser 2 board for use with a USB flash memory key (see Figure 6-4). The USB memory key can be used as a boot device, security key, or mass storage device.
  • Page 90 Figure 3-13. Installing an Internal USB Key USB memory key expansion-card riser 2 Installing System Components internal USB connector...

  • Page 91: Expansion Cards

    Expansion Cards The system supports up to four PCI Express (PCIe) expansion cards. • Expansion-card riser 1 provides two slots: – Slot 1 is a full-length PCIe x8-lane expansion slot. – Slot 2 is a half-length PCIe x4-lane expansion slot. •...

  • Page 92: Removing An Expansion Card

    2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. See "Opening the System" on page 71. 4 Open the expansion-card guide latch and remove the filler bracket at the back of the system.
  • Page 93 Figure 3-14. Removing or Installing an Expansion Card front card guide expansion-card connector expansion-card guide latch 4 Remove the expansion card: Open the expansion-card latch at the back of the system chassis. See Figure 3-14. Grasp the expansion card by its top corners, and carefully pull the card from the expansion-card connector.

  • Page 94: Cooling Shrouds

    5 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch. NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
  • Page 95 Figure 3-15. Removing and Installing the Cooling Shrouds pin collar (2) memory module cooling shroud ("A") memory module cooling shroud ("B") mounting pins (6) processor cooling shroud release tabs pin collar (2) mounting pins on fan brackets (2) Installing System Components...

  • Page 96: Removing The Processor Cooling Shroud

    Removing the Processor Cooling Shroud 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 71. 3 Detach and remove the two memory module cooling shrouds on each side of the processor cooling shroud.

  • Page 97: Fan Brackets

    Fan Brackets Removing the Fan Brackets CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

  • Page 98: Replacing The Fan Bracket

    Figure 3-16. Removing and Installing the Processor Fan Bracket release latch Replacing the Fan Bracket 1 Lower the fan bracket down onto the bracket base so that the tabs and hooks under the bracket fit correctly into the bracket base. See Figure 3-16. 2 With the bracket properly engaged, slide the bracket to lock it in place.

  • Page 99: Expansion-Card Risers

    Expansion-Card Risers Removing Expansion-Card Riser 1 CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. NOTE: You must remove all expansion cards from the expansion-card riser before removing the riser from the system.
  • Page 100 Figure 3-17. Removing and Replacing Expansion-Card Riser 1 pin collars (2) expansion-card riser 1 system board socket Installing System Components release tab mounting pins (2)

  • Page 101: Removing Expansion-Card Riser 2

    Removing Expansion-Card Riser 2 CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. NOTE: You must remove all expansion cards from the expansion-card riser before removing the riser from the system.

  • Page 102: Removing The Riser 2 Board From The Expansion-Card Bracket

    Figure 3-18. Removing and Replacing Expansion-Card Riser 2 expansion-card riser 2 pin collars (2) Removing the Riser 2 Board From the Expansion-Card Bracket 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 71. 3 Remove any expansion cards from the expansion-card riser 2.

  • Page 103: Replacing The Riser 2 Board On The Expansion-Card Bracket

    Figure 3-19. Removing and Replacing the Riser 2 Board expansion-card bracket Phillips screw tab hook (4) 5 Remove the expansion-card riser board: Using a Phillips screwdriver, remove the securing screw from the assembly. See Figure 3-19. Slide the riser board off of the four securing tab hooks. Lift the riser board from the bracket.

  • Page 104: Rac Card

    6 Close the system. See "Closing the System" on page 71. RAC Card The optional Remote Access Controller (RAC) provides a set of advanced features for managing the server remotely. Removing the RAC Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 105 Figure 3-20. Removing and Installing a RAC Card standoff holes (2) RAC-card cables (2) support standoff retention standoffs (2) 6 Pull back slightly on one of the blue retention standoff tabs and gently work the edge of RAC card off of the standoff. Repeat for the other retention standoff.

  • Page 106: Installing A Rac Card

    8 If you are not replacing the RAC card, disconnect and remove the ribbon cables from the system board and insert the plastic filler plug in the system back panel. NOTICE: When detaching the RAC cables from the system board, squeeze the metal ends of the cable connectors and gently work the connector out of the socket.

  • Page 107: Lom Daughter Card

    8 Align the front edge of the RAC card with the two front plastic retention standoffs and press down the side of the card until it is fully seated on the standoffs. See Figure 3-20. When the front of the card is fully seated, the plastic standoff snaps over the edge of the card.
  • Page 108 Figure 3-21. Installing and Removing a LOM Daughter Card retention standoff (2) retention standoff holes (2) support standoff 3 Remove all expansion cards from expansion-card riser 2. See "Removing an Expansion Card" on page 92. 4 Pull back slightly on the two blue retention standoff tabs at the front edge of the card and gently work the edge of LOM card off of the standoffs.

  • Page 109: Replacing The Lom Daughter Card

    Replacing the LOM Daughter Card CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Angle the LOM card so that its NIC connectors are positioned toward the back-panel LOM card opening.

  • Page 110: Installing The Optical Drive

    4 To remove the optical drive, pull up on the blue release tab at the back of the optical drive tray and push the tray out of the system. See Figure 3-24. Installing the Optical Drive 1 Align the optical drive tray with its opening in the front panel. See Figure 3-22.
  • Page 111 Figure 3-22. Removing and Installing the Optical Drive Tray optical drive power cable optical-drive tray optical-drive interface cable optical-drive release tab Installing System Components...

  • Page 112: Removing The Optical Drive From The Optical Drive Tray

    Figure 3-23. Cabling the Optical Drive SATA connector (SATA_A) on system board routing tabs in chassis side wall optical drive power cable Removing the Optical Drive From the Optical Drive Tray Pull outward on the tab at the back of the carrier on the left side and simultaneously pull up on the left side of the optical drive to separate the drive from the tray.

  • Page 113: Installing An Optical Drive Into The Optical Drive Tray

    Figure 3-24. Removing and Installing the Optical Drive in the Optical Drive Carrier optical drive Installing an Optical Drive Into the Optical Drive Tray 1 With the optical drive at a slight angle to the drive tray, lower the right side of the optical drive down onto the right side of the drive tray.

  • Page 114: System Memory

    System Memory You can upgrade your system memory to a maximum of 128 GB by installing 667-MHz registered parity DDR2 memory modules (DIMMs) in sets of 512-MB, 1-GB, 2-GB, 4-GB, or 8-GB single- or dual-ranked modules (quad- ranked modules are not supported). The memory sockets are located on the system board under the memory module cooling shrouds and are split into two separate groups of eight sockets each.
  • Page 115 Table 3-1 shows the available memory configurations following these guidelines. Table 3-1. Memory Configurations Total Memory DIMM Set A1, A2, B1, B2 2 GB 512 MB 4 GB 512 MB 8 GB 512 MB 4 GB 1 GB 6 GB 1 GB 8 GB 1 GB...

  • Page 116: Memory Sparing Support

    Memory Sparing Support Memory sparing is supported in systems that have one of the fully populated memory configurations shown in Table 3-1. The memory sparing feature must be enabled in the Memory Information screen of the System Setup program. See "Using the System Setup Program" on page 47. NOTE: The Memory sparing and node interleaving features cannot be used at the same time.

  • Page 117: Installing Memory Modules

    Table 3-2. Memory Sparing Configurations A1, A2, B1, B2 A3, A4, B3, B4 A5, A6, B5, B6 A7, A8, B7, B8 512 MB 512 MB 1 GB 1 GB 2 GB 2 GB 4 GB 4 GB 8 GB 8 GB Indicates a spared single-rank DIMM (512-MB or 1-GB).
  • Page 118 6 Align the memory module's edge connector with the alignment key on the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has two alignment keys that allows you to install the memory module in the socket in only one way. Figure 3-25.

  • Page 119: Removing Memory Modules

    10 Close the system. See "Opening the System" on page 71. 11 (Optional) Enter the System Setup program, and check the System Memory setting on the main System Setup screen. See "Entering the System Setup Program" on page 47. The system should have already changed the value to reflect the newly installed memory.

  • Page 120: Integrated Nic Toe

    Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. 1 Prior to upgrading your system, download the latest system BIOS version on support.dell.com. 2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
  • Page 121 7 Remove the processor cooling shroud. See "Removing the Processor Cooling Shroud" on page 96. NOTICE: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. 8 Using a #2 Phillips screwdriver, loosen one of the two heat-sink retention screws.
  • Page 122 Figure 3-26. Installing and Removing the Heat Sink heat sink 13 Rotate the processor shield upward and out of the way. 14 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. NOTICE: Be careful not to bend any of the pins on the ZIF socket when removing the processor.

  • Page 123: Installing A Processor

    Figure 3-27. Installing and Removing a Processor notch in processor (2) socket-release lever processor shield Installing a Processor 1 Unpack the new processor. 2 Align the processor with the socket keys on the ZIF socket. See Figure 3-27. 3 Install the processor in the socket. NOTICE: Positioning the processor incorrectly can permanently damage the system board or the processor when you turn it on.
  • Page 124 NOTICE: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Close the processor shield. See Figure 3-27. When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor.

  • Page 125: System Battery

    System Battery The system battery is a 3.0-volt (V), coin-cell battery. Replacing the System Battery CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
  • Page 126 NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure that the object is inserted between the battery and the socket before you attempt to pry out the battery. Otherwise, you may damage the system board by prying off the socket or by breaking circuit traces on the system board.

  • Page 127: Sideplane Board

    13 Enter the System Setup program and if the time and date are still incorrect, see "Getting Help" on page 175 for instructions on obtaining technical assistance. Sideplane Board Removing the Sideplane Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
  • Page 128 Figure 3-29. Sideplane Removal and Installation sideplane control panel cable pin collar (2) sideplane connector SAS controller daughter card 11 SAS controller daughter card socket Installing System Components control panel connector sideplane release tab (2) chassis pin (2) system board 10 SAS controller daughter card release handle...

  • Page 129: Sas/Sata Backplane Board

    SAS/SATA Backplane Board Removing the SAS/SATA Backplane Board CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

  • Page 130: Installing The Sas/Sata Backplane Board

    Figure 3-30. SAS/SATA Backplane Board Removal drive carrier SAS/SATA backplane board optical drive power connector securing tabs (7) Installing the SAS/SATA Backplane Board 1 Position the SAS/SATA backplane board so that the securing tabs on the chassis are fully inserted into the securing slots on the backplane board. See Figure 3-30.

  • Page 131: Control Panel Assembly (Service-Only Procedure)

    4 Reconnect the power cable to the backplane board. 5 If applicable, reconnect the optical drive power cable to the backplane board. See "Installing the Optical Drive" on page 110. 6 Reinstall the SAS controller daughter card. See "Installing a SAS Controller Daughter Card"...
  • Page 132 Figure 3-31. Control Panel Removal display module label display module control panel cable control panel circuit board 5 Disconnect the display module cable from the control panel board. See Figure 3-31. 6 Remove the three screws that secure the control panel board to the system chassis and remove the board.

  • Page 133: Installing The Control Panel Assembly

    7 Remove the display module: Insert the end of paper clip into the hole on the right side of the display module and gently pry off the label. Using a T10 Torx driver, remove the two screws that secure the display module to the system chassis.
  • Page 134 3 If applicable, remove any expansion cards. See "Removing an Expansion Card" on page 92. 4 Remove the power supplies. See "Removing a Power Supply" on page 78. 5 Remove the expansion-card risers. See "Expansion-Card Risers" on page 99. 6 Remove the cooling shrouds. See "Removing the Memory Module Cooling Shrouds"...
  • Page 135 16 Remove the system board: Pull the system-board tray riser release pin. See Figure 3-32. While pulling the release pin, slide the system-board tray toward the front of the chassis. Lift up the system-board tray and remove it from the chassis. Figure 3-32.

  • Page 136: Installing The System Board

    Installing the System Board 1 Lower the system-board tray until the tray sits flat on the bottom of the chassis. 2 Align the back connectors on the system board with the cutouts in the back of the chassis, and ensure the system-board tray is square with the chassis so that the securing tabs on the chassis fully insert into system- board securing slots.

  • Page 137: Troubleshooting Your System

    Troubleshooting Your System Safety First—For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this guide and elsewhere in your system documentation.

  • Page 138: Checking The Equipment

    Table 4-1. Start-Up Routine Indications (continued) Look/listen for: The USB CD drive activity indicator. The CD drive activity indicator. The hard-drive activity indicator. An unfamiliar constant scraping or grinding sound when you access a drive. Checking the Equipment This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse.

  • Page 139: Troubleshooting External Connections

    Table 4-2. IRQ Assignment Defaults (continued) IRQ Line Assignment IRQ7 Reserved IRQ8 Real-time clock IRQ9 ACPI functions (used for power management) IRQ10 Available IRQ11 Available IRQ12 Reserved IRQ13 Math coprocessor IRQ14 IDE CD drive controller IRQ15 Available Troubleshooting External Connections Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard, mouse, or other external device).

  • Page 140: Troubleshooting The Keyboard

    If two monitors are attached to the system, disconnect one monitor. If the problem is not resolved, continue to the next step. 5 If possible, run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. If the tests run successfully, the problem is not related to video hardware.

  • Page 141: Troubleshooting The Mouse

    4 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. If the problem is not resolved, see "Getting Help" on page 175. Troubleshooting the Mouse Problem • System message indicates a problem with the mouse.

  • Page 142: Troubleshooting A Serial I/O Device

    2 If the problem is confined to a particular application, see the application documentation for specific port configuration requirements that the program may require. 3 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. If the tests run successfully but the problem persists, see "Troubleshooting a Serial I/O Device"...

  • Page 143: Troubleshooting A Usb Device

    Troubleshooting a USB Device Problem • System message indicates a problem with a USB device. • Device connected to a USB port is not operating properly. Action 1 Enter the System Setup program, and ensure that the USB ports are enabled.

  • Page 144: Troubleshooting A Wet System

    2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 21. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing.
  • Page 145 7 If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion Card" on page 91. 8 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. If the tests fail, see "Getting Help" on page 175.

  • Page 146: Troubleshooting A Damaged System

    Troubleshooting a Damaged System Problem • System was dropped or damaged. Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

  • Page 147: Troubleshooting The System Battery

    Troubleshooting the System Battery Problem • System message indicates a problem with the battery. • System Setup program loses system configuration information. • System date and time do not remain current. NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information.
  • Page 148 Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 161. 2 Locate the faulty power supply.

  • Page 149: Troubleshooting System Cooling Problems

    Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" on page 161. 2 Open the system. See "Opening and Closing the System" on page 70.

  • Page 150: Troubleshooting System Memory

    1 If the system is operational, run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program. If the problem is not resolved or if the system is not operational, continue to the next step.
  • Page 151 3 Turn on the system and attached peripherals and, as the system boots, note the messages on the screen. If an error message appears indicating a fault with a specific memory module, go to step 12. If you receive any other system message that indicates a nonspecific memory problem, continue to the next step.

  • Page 152: Troubleshooting An Sd Card Or Internal Usb Key

    14 If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace the module. Otherwise, swap the memory module in the first DIMM socket with a module of the same type and capacity that is known to be good.

  • Page 153: Troubleshooting An Optical Drive

    2 Enter the System Setup program and ensure that the optical drive controller is enabled. See "Using the System Setup Program" on page 47. 3 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. 4 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 154: Troubleshooting An External Tape Drive

    See the documentation for the tape drive for instructions on selecting the SCSI ID number and enabling or disabling termination. 6 Run the appropriate online diagnostics tests. See "Using Server Administrator Diagnostics" on page 161. 7 Open or remove the bezel. See "Front Bezel" on page 68.

  • Page 155: Troubleshooting A Hard Drive

    This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive. 1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 161. Depending on the results of the diagnostics test, proceed as needed through the following steps.
  • Page 156 3 If you are experiencing problems with multiple hard drives, skip to step 8. For a problem with a single hard drive, continue to the next step. 4 Turn off your system, reseat the hard drive, and restart the system. 5 If your system has the optional battery-cached SAS RAID controller daughter card, perform the following steps.

  • Page 157: Troubleshooting A Sas Controller Daughter Card

    Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 161. 2 Enter the System Setup program and ensure that the SAS controller daughter card is enabled.

  • Page 158: Troubleshooting Expansion Cards

    4 Check the configuration settings, make any necessary corrections, and restart the system. If the problem is not resolved, continue to the next step. 5 Remove the bezel. See "Removing the Front Bezel" on page 69. 6 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
  • Page 159 Action CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge.

  • Page 160: Troubleshooting The Microprocessors

    Product Information Guide for complete information about safety precautions, working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 161. 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

  • Page 161: Running The System Diagnostics

    Using Server Administrator Diagnostics To assess a system problem, first use the online Server Administrator diagnostics. If you are unable to identify the problem, then use the system diagnostics.

  • Page 162: When To Use The System Diagnostics

    When to Use the System Diagnostics If a major component or device in the system does not operate properly, component failure may be indicated. As long as the microprocessor and the system's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem.

  • Page 163: Using The Custom Test Options

    Table 5-1. System Diagnostics Testing Options (continued) Testing Option Function Custom Test Tests a particular device. Information Displays test results. Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window appears and allows you to select the device(s) to be tested, select specific options for testing, and view the test results.

  • Page 164: Viewing Information And Results

    Viewing Information and Results The tabs in the Customize window provide information about the test and the test results. The following tabs are available: • Results — Displays the test that ran and the result. • Errors — Displays any errors that occurred during the test. •...

  • Page 165: Jumpers And Connectors

    Jumpers and Connectors CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge. This section provides specific information about the system jumpers and describes the connectors on the various boards in the system.
  • Page 166 Figure 6-1. System Board Jumpers Table 6-1. System Board Jumper Settings Jumper Setting NVRAM_CLR Jumpers and Connectors Description The configuration settings are retained at (default) system boot. The configuration settings are cleared at the next system boot. (If the configuration settings become corrupted to the point where the system will not boot, install the jumper and boot the system.

  • Page 167: System Board Connectors

    Table 6-1. System Board Jumper Settings Jumper Setting PWRD_EN NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 177. System Board Connectors See Figure 6-2 and Table 6-2 for the location and description of system board connectors.
  • Page 168 Figure 6-2. System Board Connectors Jumpers and Connectors...
  • Page 169 Table 6-2. System Board Connectors Connector Description RISER2 expansion-card riser 2 connector MEZ_CONN LOM daughter card RISER1 Left riser board connector RAC_CONN2 Remote Access Control (RAC) card 2 RAC_CONN1 Remote Access Control (RAC) card 1 BATTERY System battery TOE_KEY TCP/IP Offload Engine Key SATA_A SATA A connector First memory module slot (processor 2)

  • Page 170: Sas/Sata Backplane Board Connectors

    Table 6-2. System Board Connectors (continued) Connector 27 A3 28 A4 29 A5 30 A6 31 A7 32 A8 33 FAN5 34 FAN6 SAS/SATA Backplane Board Connectors Figure 6-3 shows the location of the connectors on the SAS/SATA backplane board. Jumpers and Connectors Description Third memory module slot (processor 1)
  • Page 171 Figure 6-3. SAS/SATA Backplane Board Components drive 0 connector optical drive power (CD_PWR) SAS connector (SAS) front back drive 1 connector backplane power (BKPLN) Jumpers and Connectors...

  • Page 172: Sideplane Board Connectors

    Sideplane Board Connectors See Figure 6-4 for the location and description of connectors on the sideplane board. Figure 6-4. Sideplane Board Connectors control panel (CTR_PNL) chassis intrusion switch (INTRUSION) system board connector Expansion-Card Riser-Board Components and PCIe Buses Figure 6-5 and Figure 6-6 show the components on the PCIe expansion-card riser boards, including the expansion-card slots and buses.
  • Page 173 Figure 6-5. PCIe Expansion-Card Center Riser 1 Components internal SD card slot slot 2 PCIe - x8 lane width (half- length) Figure 6-6. PCIe Expansion-Card Riser 2 Components Phillips screw slot 4 PCIe x8 lane width (half-length) system board connector slot 1 PCIe - x8 lane width (full-length) system board connector slot 3 PCIe x8 lane width (full-length)

  • Page 174: Disabling A Forgotten Password

    Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" on page 47. The password jumper enables these password features or disables them and clears any password(s) currently in use.

  • Page 175: Getting Help

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 176 Getting Help...

  • Page 177: Glossary

    Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the operating system to direct configuration and power management. ambient temperature —...
  • Page 178 BIOS — Basic input/output system. Your system’s BIOS contains programs stored on a flash memory chip. The BIOS controls the following: • Communications between the processor and peripheral devices • Miscellaneous functions, such as system messages bit — The smallest unit of information interpreted by your system. blade —...
  • Page 179 component — As they relate to DMI, components include operating systems, computer systems, expansion cards, and peripherals that are compatible with DMI. Each component is made up of groups and attributes that are defined as relevant to that component. — The device names for the serial ports on your system. control panel —...
  • Page 180 DNS — Domain Name System. A method of translating Internet domain names, such as www.dell.com, into IP addresses, such as 143.166.83.200. DRAM — Dynamic random-access memory. A system’s RAM is usually made up entirely of DRAM chips.
  • Page 181 expansion card — An add-in card, such as a NIC or SCSI adapter, that plugs into an expansion-card connector on the system board. An expansion card adds some specialized function to the system by providing an interface between the expansion bus and a peripheral.
  • Page 182 group — As it relates to DMI, a group is a data structure that defines common information, or attributes, about a manageable component. guarding — A type of data redundancy in which a set of physical drives stores data and an additional drive stores parity data. See also mirroring, striping, and RAID. h —...
  • Page 183 IRQ — Interrupt request. A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the processor. Each peripheral connection must be assigned an IRQ number. Two devices can share the same IRQ assignment, but you cannot operate both devices simultaneously.
  • Page 184 LED — Light-emitting diode. An electronic device that lights up when a current is passed through it. LGA—Land grid array. A type of processor socket. Unlike the PGA, the LGA interface has no pins on the chip; instead, the chip has pads that contact pins on the system board.
  • Page 185 memory module — A small circuit board containing DRAM chips that connects to the system board. memory — An area in your system that stores basic system data. A system can contain several different forms of memory, such as integrated memory (ROM and RAM) and add-in memory modules (DIMMs).
  • Page 186 partition — You can divide a hard drive into multiple physical sections called partitions with the fdisk command. Each partition can contain multiple logical drives. You must format each logical drive with the format command. PCI — Peripheral Component Interconnect. A standard for local-bus implementation.
  • Page 187 RAC — Remote access controller. RAID — Redundant array of independent disks. A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. See also guarding, mirroring, and striping. RAM —...
  • Page 188 — An I/O port used most often to connect a modem to your system. You can usually identify a serial port on your system by its 9-pin connector. service tag — A bar code label on the system used to identify it when you call Dell™ for technical support.
  • Page 189 system memory — See RAM. System Setup program — A BIOS-based program that allows you to configure your system’s hardware and customize the system’s operation by setting features such as password protection. Because the System Setup program is stored in NVRAM, any settings remain in effect until you change them again.
  • Page 190 VAC — Volt(s) alternating current. VDC — Volt(s) direct current. VGA — Video graphics array. VGA and SVGA are video standards for video adapters with greater resolution and color display capabilities than previous standards. video adapter — The logical circuitry that provides (in combination with the monitor) your system’s video capabilities.
  • Page 191 For NAS systems, the Windows Powered operating system is dedicated to file service for network clients. Windows Server 2003 — A set of Microsoft software technologies that enable software integration through the use of XML Web services. XML Web services are small reusable applications written in XML that allow data to be communicated between otherwise unconnected sources.
  • Page 192 Glossary...

  • Page 193: Index

    172 NIC, 18 RAC card, 18 SAS/SATA backplane board, 170 serial I/O, 18 system board, 167 USB, 14, 18 video, 14, 18 contacting Dell, 175 control panel assembly features, 14 installing, 133 removing, 131 cooling fan removing, 82 replacing, 83...
  • Page 194 96 removing the memory module cooling shrouds, 94 removing the processor cooling shroud, 96 cover closing, 71 opening, 71 Dell contacting, 175 diagnostics advanced testing options, 163 testing options, 162 when to use, 162 diagnostics messages, 45 DIMMs See memory modules.
  • Page 195 hard drive configuring the boot device, 88 drive carrier, 76 indicator codes, 17 installing, 74 removing, 74 troubleshooting, 155 heat sink, 122 hot-plug cooling fans, 82 hard drives, 72 power supplies, 77 indicators back-panel, 18 front-panel, 14 hard-drive, 17 NIC, 18, 21 power, 14, 20 installing control panel assembly, 133...
  • Page 196 LOM NIC daughter card installing, 109 removing, 107 memory key connector (USB), 89 memory modules (DIMMs) configuring, 114 installing, 117 removing, 119 messages alert, 45 diagnostics, 45 error messages, 47 hard-drive indicator codes, 17 status LCD, 22 system, 35 warning, 45 microprocessor See processor.

  • Page 197: Sas Configuration Utility

    processor installing, 123 removing, 120 troubleshooting, 160 upgrades, 120 PXE boot keystroke, 12 RAC card installing, 106 removing, 104 system port, 18 RAID battery installing, 87 removing, 87 removing control panel assembly, 131 cooling fan, 82 expansion-card riser 1, 99 expansion-card riser 2, 101 fan brackets, 97 hard drive blank, 73...

  • Page 198: Troubleshooting

    I/O device connector, 18 troubleshooting, 142 setup password, 62 sideplane board installing, 127 removing, 127 startup keystrokes, 12 support contacting Dell, 175 system board connectors, 167 installing, 136 jumpers, 165 removing, 133 replacing, 133 system cooling troubleshooting, 149 system messages, 35...
  • Page 199 troubleshooting (continued) tape drive, 154 USB device, 143 video, 139 upgrades processor, 120 back-panel connectors, 18 front-panel connectors, 14 internal connector for memory key, 89 troubleshooting, 143 USB key troubleshooting, 152 video back-panel connector, 18 front-panel connectors, 14 troubleshooting, 139 warning messages, 45 warranty, 11 Index...
  • Page 200 Index...

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