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Motorola Moto g15 User Manual

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Motorola Moto G15

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Summary of Contents for Motorola Moto g15

Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Motorola Moto G15 8GB / 256GB o cerca il tuo prodotto tra le migliori offerte di Cellulari e Smartphone User Guide...
Page 2 © 2025 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. Manufactured under license from Dolby Laboratories.
Page 3 Contents Set up phone About your hardware Insert or remove SIM and SD cards Copy data from old phone Manage dual SIMs Set up voicemail Set up email Make it yours Learn the basics About your home screen...
Page 4 Customize your Favorites tray Use widgets, shortcuts, or folders Arrange apps and control icon's look Remove Google feed Remake your home screen with launchers Lock screen Use a screen saver Use apps Open, close, switch apps See two apps at the same time...
Page 5 Clock app Set alarms Use timer or stopwatch Set date and time Contacts, calls, voicemail Contacts Add contacts Edit or delete contacts Star your favorite contacts Sort contacts Share contacts Phone calls Answer calls Make calls During a call...
Page 6 Listen to radio Listen to music Transfer music files Connect a MIDI device Settings Network and internet Connect to Wi‑Fi networks Connect with Wi-Fi Direct Use Airplane mode Control data usage Share your internet connection Connect to VPNs...
Page 7 Turn off charging sounds Turn touch sounds on/off Hear other notification sounds Notifications Turn notifications on/off Choose how notifications look and open Control notification lights Control notification sound Manage notification privacy See previously viewed notifications Gestures Set up sidebar for easy multitasking...
Page 8 Set or change default apps Adjust special app access Passwords, passkeys & accounts Add or remove accounts Change name & info in your Google account Sync apps with your Google account Control what info Google collects Security & privacy...
Page 9 About phone Record your IMEI number Find legal and product information Fix issues Hardware issues Phone is slow or unstable Phone feels warm or hot Phone won't turn on Phone restarts or crashes Screen is frozen or won't respond...
Page 10 Send feedback to Motorola...
Page 11 Set up phone About your hardware Hardware diagram Tray for SIM and SD cards Front camera (learn more in Camera help) Headset jack Earpiece Proximity sensor Volume up/down button Power button fingerprint sensor...
Page 12 Speaker Protect your phone Find cases and other accessories designed for your phone at motorola.com Care for your phone To clean the screen: • While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly with a dry soft cloth.
Page 13 Set up phone Prevent water damage Your phone is water and splash resistant, but not completely waterproof. Avoid exposing your phone to water or any other liquids, and do not intentionally submerge it in any liquid. Water and splash resistance are not permanent, and the protection performance may continue to decline due to daily use.
Page 14 Set up phone Insert or remove SIM and SD cards About the SD card Your phone supports an optional microSD card up to 1 TB. A Class 2, 4, or 6 card is sufficient. Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you can easily swap the card and its content between devices.
Page 15 Set up phone Push the tray back into the phone. If you inserted two SIMs, you'll receive a notification to set them up. Swipe the notification down and tap it manage dual SIMs. If you see troubleshoot the issue. Note: If you need to activate or resize a SIM, contact your carrier. Fix an issue What type of issue do you have? •...
Page 16 Set up phone Copy data from old phone Copy data from iPhone You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to Photos. • Contacts will back up to Contacts.
Page 17 Set up phone Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy. Tip: Be sure to leave Back up to Google Drive turned on. What gets copied from Android phone If you copy data from another Android phone...
Page 18 Set up phone Select the contacts to import and tap Import.
Page 19 Set up phone Manage dual SIMs About dual SIMs When two SIMs are inserted: • You see at the top of the home screen. If you see troubleshoot the issue. • Both SIMs can make and receive calls and text messages. •...
Page 20 Set up phone Set up voicemail Set voicemail password Contact your carrier for help setting or recovering your password/PIN for voicemail. Set mailbox greeting Your carrier provides and manages your voicemail. To set your greeting: Touch > Touch & hold to dial into your mailbox.
Page 21 Set up phone Set up email Set up personal email You can add multiple accounts of the following types: • Gmail • Personal email from other providers (IMAP/POP) If you added a Google account on your phone: • When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
Page 22 Set up phone Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department. Switch account views In the Gmail app, touch your profile icon , then select an account. To open each inbox with one touch from your home screen, add task shortcuts: Touch &...
Page 23 Set up phone Make it yours This topic lists things that most people want to do with their new phone, with links to instructions on how to do them. Change its look and sound • Set the wallpaper. • Add apps to your home screen. •...
Page 24 Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens. What’s on the screen Status bar: Displays the time and icons that tell you about your phone's battery and network...
Page 25 Learn the basics To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the last item, the home screen will be removed. Customize your home screen Organize it: • Touch & hold an item you want to move, then drag it to the new location. •...
Page 26 Learn the basics About your lock screen The lock screen appears when you're using a screen lock and you power on your phone or turn on the screen. What you can do from the lock screen • Make an emergency call.
Page 27 Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...
Page 28 Learn the basics : New to Android? In most apps you can tap , , or your profile icon for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.
Page 29 Learn the basics : New to Android? If you had an iPhone Welcome to Android! Here are some differences between your old iPhone and your new phone. Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “Hey, Google”.
Page 30 Learn the basics : New to Android? About your Google account Benefits of your account When you set up your phone, you added a Google account. If you haven't had a Google account before, this is more than just a password you set up for your phone. A Google account lets you organize and access your personal information and files from any computer or mobile device: •...
Page 31 Learn the basics : New to Android? Status bar icons About status icons status bar at the top of the home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.
Page 32 Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi‑Fi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Trusted device connected. Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected.
Page 33 Learn the basics : New to Android? Upload complete. Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Phone is in Battery saver mode.
Page 34 Learn the basics : New to Android? EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Screen recording in process. Focus mode is on. Apps that you download might show other icons to alert you about their status.
Page 35 Learn the basics : New to Android? Phone terms you should know Airplane mode This mode allows you to use your phone's non-wireless functions (music, games, etc.), while disabling its wireless radio functions that are banned on airplanes during flight. Software that you can download for added functionality, such as games, email apps, bar code scanners and more.
Page 36 Learn the basics : New to Android? shortcut An icon you can add to your home screen that lets you quickly open an app. Create shortcuts for apps you use frequently. SIM card Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network.
Page 37 Learn the basics : Get around on your phone Learn gestures You can use gestures on your screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.
Page 38 Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.
Page 39 Learn the basics : Get around on your phone Move between apps and screens Choose how to get around If you see the navigation bar at the bottom of the screen, or you see no icons at all, you are using Gesture navigation.
Page 40 Learn the basics : Get around on your phone Use 3-button navigation Use these icons to move between screens and apps if you chose 3-button navigation. takes you back one screen. returns you to the home screen from any app. Press & hold it to search for info about item on screen. lets you switch between recent apps.
Page 41 Learn the basics : Get around on your phone Use quick settings Open quick settings Settings you adjust frequently, like Bluetooth, are “quick settings”, easy to get to from any screen. To see your first few quick settings, swipe down once from the top of your screen. Swipe down again to: •...
Page 42 Learn the basics : Get around on your phone Auto-rotate Control compatible smart devices Wallet (To learn more, read Google's help.) System update Dolby Atmos Flashlight Airplane mode Hotspot Screenshot Quick Share GIF maker Alarm Battery saver Screen Cast...
Page 43 Learn the basics : Get around on your phone Screen Record Camera access Mic access Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode (Appears after you turn on Bedtime mode the first time.) Scan QR code Color inversion (Appears after you turn on Color inversion the first time.)
Page 44 Learn the basics : Get around on your phone Open quick settings. Drag tiles to rearrange. Or swipe up to add new tiles. To return quick settings to its original state, tap > Reset. Pin/unpin media player in quick settings When you leave a media app that allows you to listen in the background while you use other apps on your phone, playback switches to the media player, which opens in quick settings and also appears on your lock screen for convenient control.
Page 45 Learn the basics : Get around on your phone Turn screen off and on Why your screen turns off automatically • To save battery power, your screen turns off if you haven't used it for some time. You can lengthen or shorten the time before your screen automatically turns off.
Page 46 Learn the basics : Get around on your phone Turn off phone Swipe down from the top of the screen twice, then tap > Power off. Or, use the buttons on the side of your phone. Press the Power + Volume up buttons simultaneously, then touch Power off.
Page 47 Learn the basics : Discover useful tools Turn flashlight on and off To turn your flashlight on or off: • to your lock screen, then just wake the screen and tap • Open quick settings and tap • Or, make a chopping motion. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.
Page 48 Learn the basics : Discover useful tools Scan QR codes On your lock screen or in quick settings, tap Frame the code. If it isn't automatically detected, move the camera closer or farther away. When the code is detected, use options to open a website, copy/paste, or share the information.
Page 49 Learn the basics : Discover useful tools Record audio notes Record a note Open Sound Recorder app. To start recording, tap If needed, tap to pause and to resume recording. To add a tag in the recording that you can skip to during playback, tap To stop recording, tap To move a saved recording to a folder:...
Page 50 Learn the basics : Discover useful tools Manage recordings View recording list and details Open Sound Recorder app. To see your recording list, tap Beneath the name of each recording, you'll see the date, timestamp, and recording length. Rename recordings In the recording list, touch &...
Page 51 Learn the basics : Discover useful tools Control phone with your voice Speak a command Not all languages support voice commands. You can tell Google Assistant to call people, get directions, send messages, set alarms. Or, ask questions. Get your assistant's attention by doing any of these: •...
Page 52 Learn the basics : Discover useful tools Get directions to a location Navigation and battery life Navigation is one of the most power-intensive apps, so when possible keep your phone plugged into a high- quality charger, especially if you're streaming music and/or using Bluetooth (also power-intensive features).
Page 53 Learn the basics : Discover useful tools Use clock and weather widget Add Moto Widget to home screen Put a clock on your home screen and get quick access to alarms, your calendar, and the weather. Touch & hold the home screen. Tap Widgets.
Page 54 Learn the basics : Discover useful tools Quickly access alarms, calendar, and weather For alarms, tap the time to open the Alarm tab in the Clock app. Tap other tabs to use the timer stopwatch. Learn more about alarms. To open the Calendar, tap the current date. You can view or add events.
Page 55 Learn the basics : Discover useful tools Manage how you spend time on your phone Understand your habits Go to Settings > Digital Wellbeing & parental controls. Review the chart to see: • Time you spent using phone today • Which apps you’ve had on screen and for how long •...
Page 56 Learn the basics : Discover useful tools When Focus mode is on: • You'll see in the status bar. • You won’t be able to use the selected apps and won’t get notifications from them. Tip: To add Focus mode to quick settings, open quick settings, touch , then drag the tile where you...
Page 57 Learn the basics : Discover useful tools Go to Settings > Digital Wellbeing & parental controls. Touch Set up parental controls. Follow onscreen instructions to set up the phone for child or adult usage. To set up parental controls on the other device, refer to the help for that device. To learn more, read Google's help.
Page 58 Learn the basics : Work with text Use onscreen keyboard Open, close, rotate keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, tap For a larger keyboard, turn your phone horizontally.
Page 59 Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...
Page 60 Learn the basics : Work with text Cut, copy, paste text You can select and copy text from web pages and messages. To select text, touch & hold a word. Touch Copy, Cut, Share, Select all or: • Select more text. Drag the sliders •...
Page 61 Learn the basics : Work with text Use voice typing Touch a text field to show the onscreen keyboard. Touch on the onscreen keyboard. Say what you want to type: • Speak naturally but clearly. There's no need to shout or hold the phone close to your mouth. •...
Page 62 Learn the basics : Work with text Fill in forms automatically Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in passwords, addresses, credit cards, and other information saved to your Google account.
Page 63 Personalize your phone : Home screen Change wallpaper You can change the background image on your home screen lock screen. Set the wallpaper Touch & hold a blank area on your home screen, then tap Wallpapers. Do one of the following: •...
Page 64 Personalize your phone : Home screen Customize your Favorites tray The Favorites tray at the bottom of your home screen gives you quick access to your most-used apps. You can customize the shortcuts in this tray. Change app shortcuts manually Touch &...
Page 65 Personalize your phone : Home screen Use widgets, shortcuts, or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar. Add widget Touch &...
Page 66 Personalize your phone : Home screen • Compose new email Gmail • Open to specific account • Navigate to Work Maps • Navigate to Home • Search YouTube • Subscriptions • Explore • New incognito tab Chrome • New tab •...
Page 67 Personalize your phone : Home screen Tap > Add to Home screen. Edit the name if desired. Tap Add. Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. •...
Page 68 Personalize your phone : Home screen Touch & hold the app's icon. Select the folder. To remove one app from the folder: Open the folder. Touch & hold the app's icon. Remove widgets, shortcuts, or folders To remove items from your home screen: Touch &...
Page 69 Personalize your phone : Home screen Arrange apps and control icon's look Choose where to find apps: app tray or home screen The app tray holds all of your installed apps. Swipe up from the bottom of the home screen to open the tray.
Page 70 Personalize your phone : Home screen Match home screen icons to wallpaper Keep a consistent theme on your home screen with icons customized to match your wallpaper. When you open the app tray, you’ll still see original app icons. Touch & hold a blank space on your home screen. Home settings.
Page 71 Personalize your phone : Home screen Remove Google feed When you swipe to the farthest-left home screen, you’ll see the Google news feed. To remove it: Touch & hold a blank space on your home screen. Home settings. Tap Swipe Access > Nothing. To add the feed back again, change Swipe Access to Google feed.
Page 72 Personalize your phone : Home screen Remake your home screen with launchers About launchers A launcher app is what makes your home screen look the way it does and controls how you organize and interact with your apps. The launcher that came with your phone puts the Google search widget and a clock widget on the home screen.
Page 73 Personalize your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Go to Settings >...
Page 74 Use apps Open, close, switch apps Open and close apps To open an app, tap its icon on the home screen, or swipe up from the bottom of your home screen to open tray, then tap the app. To leave an app and go to your home screen, just swipe up from the bottom of the screen. You don't need to close apps.
Page 75 Use apps To customize the sidebar, tap You can add or remove apps and reorder them. Switch between open apps To switch between recently used apps, swipe left or right at the bottom of the screen. To see your list of recent apps, drag up from the bottom of the screen, hold, then let go: •...
Page 76 Use apps See two apps at the same time Depending on the app, you can sometimes use more than one app at once. You can also watch a video in a small window while you do other things. Use two apps at once (freeform) You can open a second app in a small, freeform window, using the sidebar at the edge of your screen.
Page 77 Use apps View notifications Find your notifications Apps send you notifications to let you know about new messages, calendar events, and alarms. You can check your notifications from a few places: • They appear on your lock screen. • You see them when you swipe the status bar down on any screen.
Page 78 Use apps . Then tap and select a duration to snooze notifications. To snooze notifications, first turn on snoozing. Dismiss a notification Swipe it sideways. Some notifications, like voicemails, require an action and cannot be dismissed. Dismiss all notifications Swipe to the end of your notifications and tap Clear all. Control how and when apps send notifications Do Not Disturb to silence all notifications when you don’t want interruptions.
Page 79 Use apps About preloaded apps Sometimes, related apps (like apps from Google or from your carrier) are grouped into a folder. Apps that came with your phone The following apps may be pre-installed on your phone. Don’t want some? Delete disable them.
Page 80 Use apps Contacts Organize and connect with your contacts. Assign ringtones to people. Drive Store and synchronize your files on Google's cloud, then access them anywhere you have an internet connection. Create and share spreadsheets, documents, and presentations. Scan documents and share or print them.
Page 81 Set up and control your Google Home and Chromecast devices, and other home products like lights, cameras, and thermostats. Interactive Provides access to Motorola's interactive wallpapers, hosted on the cloud so wallpapers they don't take up space on your phone until you download them.
Page 82 Use apps Photos Manage photos and upload them automatically to your private album. Play Store Get apps for your phone, as well as books, magazines, music, and movies and access them from your computer or any Android device. Settings Customize your phone settings. Sound Recorder Record voice memos and review...
Page 83 Use apps : Get, delete, manage apps Install or update apps Get apps You can download more apps, in addition to the apps preloaded on your phone. If the app will contain important information (like banking apps), you can install it directly into your secure folder.
Page 84 Use apps : Get, delete, manage apps Stop adding icons automatically If you don’t want the app’s icon added to your home screen when you install an app: Touch & hold a blank space on your home screen. Home settings > Home screen style > App tray > Turn Add app icons to Home screen off Update apps Updating your apps gives you the latest features and improves security and stability.
Page 85 Use apps : Get, delete, manage apps Turn off Play Store auto-updates For best security and performance, keep apps set to update automatically. Stop a specific app from updating automatically Open Play Store app. Tap your profile icon > Manage apps & device. Tap Manage, then tap the app's name.
Page 86 Use apps : Get, delete, manage apps Manage app permissions What are permissions? If an app wants to use specific features and personal information on your phone, it must ask for your permission. You can manage permissions at any time to allow, deny, or modify them. Features you'll be asked about If an app wants to access (use, view, change) these features, it must ask you for permission: •...
Page 87 Use apps : Get, delete, manage apps Review or change permissions Review by feature The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...
Page 88 Use apps : Get, delete, manage apps Delete or disable apps Disable apps provided with phone You can't remove preloaded apps from your phone, but you can disable and hide apps that you don't need. To disable an app: Go to Settings >...
Page 89 Use apps : Get, delete, manage apps Find problem apps with safe mode Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by an app you installed. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from an app you downloaded.
Page 90 Use apps : Get, delete, manage apps Allow apps to run in background Performance Optimization boosts the app you’re using by restricting other apps from running in the background, which may cause some notifications to be postponed or not delivered. To allow apps to run in the background, you can turn on exceptions: Go to Settings...
Page 91 Use apps : Get, delete, manage apps Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 92 Use apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say “OK, Google”...
Page 93 Use apps : Search and browse On the home screen, tap on the search widget. Or, open the Camera app and tap on the viewfinder. Frame the item you want to learn about and tap Tap the item you want to learn about. For text, tap it to select it, and use to select more.
Page 94 Use apps : Search and browse Search your phone Find an app Swipe up from the bottom of the home screen. Search apps. Type the app's name. If the app is on your phone, tap its icon to open it. If the app isn't on your phone, tap SEARCH FOR MORE APPS to go to Play Store and install with one tap.
Page 95 Use apps : Search and browse Browse websites Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the internet. To save data charges on your cellular plan, use a Wi‑Fi connection. Browse with Chrome Visit and bookmark websites Open Chrome app.
Page 96 Use apps : Search and browse Go to Settings > Apps. Tap Default apps > Browser app. Tap the app to use.
Page 97 Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages are text only. You can send a message up to 160 characters long. If you type more than that, your message will be sent in a series of SMS messages. You can send one SMS to multiple people, and the replies will come in separate threads (unless you and your recipients have group messaging enabled).
Page 98 Use apps : Text messaging Read, send messages Work with messages With the Messages app, you can send and receive text messages. Read and reply to a message When you receive a text message with the Messages app, you'll see in the status bar.
Page 99 Use apps : Text messaging • To change the text message reply to incoming calls, open the Phone app and tap > Settings > Quick responses. Manage drafts When you begin composing a text message reply or a new message with recipients, it's saved in your message list as a draft until you send or delete it.
Page 100 Use apps : Text messaging Save attachment you received In the message, touch & hold the attachment, then tap > Save. Or, tap the attachment to open it and look for save options. If you don't save an attached photo or video, it is kept within the message only. So, if you delete the message, you also delete the attachment.
Page 101 Use apps : Text messaging Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: Pin up to 3 conversations to keep these groups of messages at the top when you open the app. Star messages you want to find later.
Page 102 Use apps : Text messaging Control notifications for text messages Follow the instructions below to change all notifications from your messaging app. But, if you want to stop text message notifications only during certain hours or from specific people, use Do Not Disturb instead.
Page 103 Use apps : Text messaging Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: Go to Settings >...
Page 104 Use apps : Text messaging Change text message reply to incoming calls When your phone rings, you can drag towards to see a list of quick responses you can send by text message instead of answering the call. To edit these quick responses: Touch Touch >...
Page 105 Use apps : Text messaging Get text messages on your computer Set up Device Pairing If you use the Messages app on your phone, you can see and send text messages on your computer. Pair your computer and the Messages app on your phone by scanning a QR code: •...
Page 106 Use apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...
Page 107 Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, tap To delete an open draft of an email, tap >...
Page 108 Use apps : Email View email attachments View attachments Attachments appear at the end of an email. To view or play the attachment, tap it. If you see a message that you can't open the attachment type, most file types have a free viewer that you can use.
Page 109 Use apps : Email Preview inboxes from home screen To preview your inboxes, open emails, or quickly start a new email, the Gmail widget to your home screen. With the widget, you can: • Open a message. Touch the message. •...
Page 110 Use apps : Email Add email signature To add a signature automatically to the end of emails you send: Open the Gmail app. Touch > Settings. Select the account. Touch Mobile Signature and edit the text you want to appear at the end of every email.
Page 111 Use apps : Email Control email notifications You can control whether you see notifications when you receive an email. Touch & hold Touch > Notifications. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.
Page 112 Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web- enabled device or computer when you've signed in to your account.
Page 113 Use apps : Calendar app Find calendar events Open calendar events You'll see in the status bar to alert you of upcoming events. Just swipe the status bar down and touch the notification to see the event details in your calendar. To see your list of upcoming events, open the Calendar app.
Page 114 Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events.
Page 115 Use apps : Calendar app Control notifications for calendar events Touch & hold the app icon. > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone.
Page 116 Use apps : Clock app Set alarms Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. •...
Page 117 Use apps : Clock app Use timer or stopwatch Use timers You can set multiple countdown timers with labels to keep track: In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: •...
Page 118 Use apps : Clock app Tip: If you use stopwatches frequently, add a task shortcut. Touch & hold , then drag Start stopwatch to your home screen.
Page 119 Use apps : Clock app Set date and time Change time format Go to Settings > System > Date & time. To change how times are displayed: • To use military time such as 13:00, turn Use locale default off and turn Use 24-hour format on •...
Page 120 Use apps : Clock app Open the Clock app and tap Tap > Settings. Turn Automatic home clock on...
Page 121 Contacts, calls, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. If you're using more than one account, the account that will be synced with your new contact appears at the top.
Page 122 Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. Open Contacts app. Touch the person's name. Adjust settings as needed: • assign a custom ringtone, touch >...
Page 123 Contacts, calls, voicemail : Contacts Touch...
Page 124 Contacts, calls, voicemail : Contacts Star your favorite contacts Contacts you mark as favorites appear at the top of the list in the Contacts app and on the tab in the Phone app. To add someone to your favorites: Touch the contact icon (photo or other icon). Touch...
Page 125 Contacts, calls, voicemail : Contacts Sort contacts Sort contacts in Contacts app Open Contacts app. Touch your profile icon > Set options: • To sort by first or last name, touch Sort by. • To list names with first name first or last name first, touch Name format. Sort contacts in Phone app Open Phone app.
Page 126 Contacts, calls, voicemail : Contacts Share contacts Ways to share contacts You can share one or all contacts by sending a name card file (.vcf). You can also share a contact’s information as a text message attachment. Or, just touch your phones together and beam the contact information with NFC. Share one or a few contacts Open Contacts app.
Page 127 Contacts, calls, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: •...
Page 128 Contacts, calls, voicemail : Phone calls • Silence ringtones during hours you specify. Use Do Not Disturb. • Choose a unique ringtone for specific people. You'll know instantly who's calling. • Get notified of incoming calls when you're on a call. Set up call waiting.
Page 129 Contacts, calls, voicemail : Phone calls Make calls Make a call Touch Touch and enter a number. If you enter a wrong number, touch Touch to call the number. To hang up, touch Other ways to make calls You can place calls from: •...
Page 130 Contacts, calls, voicemail : Phone calls Tip: To call frequent numbers with one touch from your home screen, add a Direct dial widget. Dial by voice Get your assistant's attention, then say “Call” or “Dial” and one of the following: •...
Page 131 Contacts, calls, voicemail : Phone calls During a call Adjust sound during call While listening, you can: • Adjust the volume. Use the Volume button on the side of the phone. • Switch between earpiece, loudspeaker, or connected Bluetooth device. Touch •...
Page 132 Contacts, calls, voicemail : Phone calls Then: • Touch to play the recording. • Touch to share it. • To delete it, swipe the recording left. Recording a conversation without the consent of the other party is illegal in most countries. Know your country's laws before recording a call.
Page 133 Contacts, calls, voicemail : Phone calls Make video calls Make video call with Meet app Meet lets you video call anyone in your contact list who also uses Meet. Android users can get it from Play Store, and iPhone users can download it from the App Store. The video calls are secure and can’t be seen by others.
Page 134 Contacts, calls, voicemail : Phone calls Make conference calls To make a conference call: Call the first person. To call the next person: Touch This puts the first call on hold. Enter the number. Touch To join the calls after the second person answers, touch...
Page 135 Contacts, calls, voicemail : Phone calls Make calls over Wi-Fi About Wi-Fi calling Some carriers support Wi-Fi calling to make and receive calls and text messages from locations where your cellular signal is poor or not available. Contact your carrier to confirm that they support Wi-Fi calling for your phone.
Page 136 Contacts, calls, voicemail : Phone calls If your phone has dual SIMs, tap the SIM set up for Wi-Fi calling. Tap Wi-Fi calling. Tap When Roaming and choose Prefer Wi-Fi. Other reasons why Wi-Fi calling may not work: • If you're in airplane mode, a Wi-Fi call will drop when you lose your Wi-Fi connection.
Page 137 Contacts, calls, voicemail : Phone calls Use caller ID About caller ID When you receive a call, caller ID shows the number on the incoming call or lock screens, unless the caller has hidden their information. When you make a call, those you call will see your number if they use caller ID. Depending on your services, caller ID may also: •...
Page 138 Contacts, calls, voicemail : Phone calls To prevent ringing and notifications from suspected spam calls, turn Filter spam calls on You won't receive notifications for these calls, but you'll see them in your call history and can check any voicemail you receive. When Caller ID &...
Page 139 Contacts, calls, voicemail : Phone calls Turn call waiting on and off When you’re on a call and a new call comes in, the new call is sent to voicemail. If you want to be notified of new calls instead, turn on call waiting. Note: Some carriers automatically control call waiting.
Page 140 Contacts, calls, voicemail : Phone calls Block calls and texts If you don't want to receive calls or texts from a certain number, you can block it. When the number tries to contact you, your phone will automatically decline the call or text. Block a number Use either app to block both calls and texts from a number.
Page 141 Contacts, calls, voicemail : Phone calls Block a contact's numbers Open Contacts app. Tap the contact's name. Swipe to move down and tap Block numbers. If you don’t want to report the call as spam to Google, remove the checkmark. Tap Block.
Page 142 Contacts, calls, voicemail : Phone calls View and delete call history See your call history To see all recent calls: Touch Touch You'll see one or more of these icons next to each call: Icon Meaning Missed call (incoming) Call you answered (incoming) Call you made (outgoing) To learn more about a call, touch it, then touch To see only your missed calls:...
Page 143 Contacts, calls, voicemail : Phone calls Do one of the following: • To add to an existing contact, touch Add to existing. • To set up a new contact, add contact details. Touch or Save. Delete calls from history Caution: There’s no way to restore the history after you delete it. To delete one call: Touch Touch...
Page 144 Contacts, calls, voicemail : Phone calls Make emergency call from locked phone In an emergency, you don’t need to unlock your phone to dial an emergency number (for example, 911 in the US or 112 in Europe). To dial an emergency number from a locked screen: Swipe up on the lock screen.
Page 145 Contacts, calls, voicemail : Voicemail Use voicemail Listen to voicemail If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch •...
Page 146 Contacts, calls, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.
Page 147 Photos and videos Twist phone to open camera Open your camera instantly from any screen, even your lock screen, with Quick capture. Twist your phone twice like this: Camera opens, and you’re ready to shoot. Twist twice again to switch to the front (selfie) camera. If you don’t want others to access your camera, you can turn Quick capture off.
Page 148 Photos and videos Take photos Open the camera Do any of the following: • • Twist your phone twice from any screen. Take a photo If needed, adjust settings such as flash or photo size. Frame your subject: • To zoom, touch & hold the current lens indicator (1X, 2X, etc), then slide the zoom dial to the desired level.
Page 149 Photos and videos , then slowly pan horizontally or vertically across the scene. Keep your motion smooth and use a steady speed. When you reach the end of your scene, tap Share a photo you've just taken In the Camera app, swipe the screen to the left, and tap the photo to share. Select the way you want to share.
Page 150 Photos and videos Take screenshots Take a screenshot You can take a screenshot a few ways. Use the one most convenient for you. When you’re on the screen you want to capture, choose one: • Touch & hold three fingers on the screen. (If this doesn't work, turn Use Three finger screenshot on.) •...
Page 151 Photos and videos Record videos Record a video Open the camera: • Twist your phone twice from any screen to open the camera immediately. • Or, tap Tap Video to switch to video mode. If needed, adjust settings: • To record a selfie video, tap •...
Page 152 Photos and videos Record your screen Record your entire screen or just a single app. You can display screen touches and add audio and video commentary while recording. Record screen To start recording, open quick settings and tap If needed, adjust sound and screen touch options. •...
Page 153 Photos and videos Adjust photography settings Before you take a photo, you can adjust settings to get the best photo for your situation. Use a timer Tip: Use a tabletop tripod to stabilize the phone when taking timed shots. If you're taking a selfie, touch and choose the number of seconds.
Page 154 Photos and videos • Remove blemishes and shine • Whiten teeth • Highlight T-zone • Slenderize face • Enlarge and brighten eyes To use the filter: On the Camera screen, tap > Tap the feature you want to adjust, then drag the sliders to adjust the intensity. Smile and tap to take the picture.
Page 155 Photos and videos Adjust other camera settings Store photos and videos on SD card To set your camera to save new photos and videos on your SD card: Be sure you inserted an SD card. On the Camera screen, tap Tap Storage >...
Page 156 Photos and videos Delete photos and videos You can delete photos and videos: • Just from your phone’s storage. • From both your phone’s storage and your Google account backup Tip: Keep the photos but free your phone storage. You can schedule automatic deletion of photos from your phone if they’re backed up to your Google account.
Page 157 Photos and videos Fix an issue If you’re having issues, try these troubleshooting steps.
Page 158 Photos and videos Edit photos and videos Edit photos Open the photo in the Camera or Photos apps. Touch the photo, then touch Touch a tab to access editing options. Editing options Suggestions Enhance automatically or apply overall warm or cool tones Crop Crop, rotate, or straighten photo Adjust...
Page 159 Photos and videos : Find, share, upload Find photos and videos Photos/videos you took To search for photos or videos: Open Photos app. Touch Search, then in the search box, type a search term, such as a location or person's name. Make sure back up and sync is on.
Page 160 Photos and videos : Find, share, upload Folder Type of photo/video DCIM Taken with Camera app Pictures/PhotosEditor Your edited photos. Also check DCIM for edited photos. Pictures/Screenshots Screenshots Pictures/[app] Saved from messages or photo sharing apps...
Page 161 Photos and videos : Find, share, upload Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.
Page 162 Photos and videos : Find, share, upload About wireless sharing What you can share You can share your photos and videos, contacts, screenshots, and downloaded files. When sharing photos and videos When deciding how to share your photos or videos, consider these factors: •...
Page 163 Photos and videos : Find, share, upload Good for: • Quickly sharing with a nearby phone, tablet, or computer • No need for pairing devices (Simply touch them back-to-back.) Things to consider: • Devices you share with must have NFC. •...
Page 164 Photos and videos : Find, share, upload • Controlling how long you share something (You can easily delete it or turn off sharing privileges.) Things to consider: • Many cloud services offer free storage with a basic account. • Cloud storage services are fairly secure, but not completely free from security breaches, so upload wisely.
Page 165 Photos and videos : Find, share, upload Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 166 Photos and videos : Find, share, upload To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more,...
Page 167 Music Listen to radio Listen to FM stations Your phone automatically tunes to radio stations with the best signal. Listening to the radio doesn't use your mobile data. Plug headphones (any brand) into your phone. They serve as a radio antenna and allow you to scan for stations.
Page 168 Music Record current station On the tab, tap to start recording. To stop recording, tap If desired, edit the recording's name. Touch DONE. To listen to a recording, tap > Recordings > To delete or rename a recording, beside it, tap . To delete all recordings, at the top of the screen, tap >...
Page 169 Music Listen to music Get music Stream songs or download them to your phone so you can listen when you’re on an airplane or don’t have an internet connection. Your phone can play MP3, FLAC, M4A, AAC, AAC+, MIDI, and WAV files. To get music, do any of the following: •...
Page 170 Music Go to Settings > Sound & vibration. Touch Media controls and turn it on To switch tracks when the screen is off: • For the next track, press & hold the Volume up button. • For the previous track, press & hold the Volume down button. If this restarts the current track, press Volume down again.
Page 171 Music Transfer music files About transferring music You can move music files you've bought and saved on your devices to other devices you own. Music apps that share music files from cloud storage usually just share links to the files instead of transferring them between devices.
Page 172 Music Connect a MIDI device To connect a MIDI device: Make sure you have: • A USB cable that's capable of data transfer and isn't for charging only. • A USB OTG adapter cable, if needed. Turn the phone and MIDI device on. Connect them with the USB cable (and adapter if needed).
Page 173 Settings : Network and internet Connect to Wi‑Fi networks Turn on and connect Open quick settings and tap to turn Wi‑Fi on. Your phone will automatically connect to Wi-Fi networks you've used before. If there aren't any, you can search for nearby networks and connect with one.
Page 174 Settings : Network and internet Open quick settings, then touch & hold Tap the network you’re connected to, then tap Show the person the code to scan or the Wi-Fi password to type. Remove a network If you don't want to automatically connect to a saved Wi-Fi network, you can forget that network. Open quick settings, then touch &...
Page 175 Settings : Network and internet Connect with Wi-Fi Direct If you have a device, like a printer or TV, that supports Wi-Fi Direct, you can connect your phone without a wireless router or cable. When you turn on your phone’s Wi-Fi, Wi-Fi Direct is automatically enabled. To connect to a Wi-Fi Direct device: On the device you want to connect, set up Wi-Fi Direct.
Page 176 Settings : Network and internet Use Airplane mode Airplane mode turns off all wireless connections on your phone to prevent it from transmitting signals that could interfere with airplane communications. Turn it on Open quick settings and tap to turn airplane mode on. This disables all wireless connections (Wi‑Fi, voice and data for calls and text messages, Bluetooth).
Page 177 Settings : Network and internet Control data usage Turn mobile data off/on Open quick settings and tap Mobile data. When you turn off cellular data, you can still use data over Wi-Fi. Cellular data must be ON if you want to: •...
Page 178 Settings : Network and internet Tap App data usage. Tap an app, then turn Background data off Dual SIMs If your phone has two SIMs, cellular data is active on only one SIM at a time. You can control which SIM is used.
Page 179 Settings : Network and internet Share your internet connection When you need an internet connection for another device, share your phone's: • For wireless sharing with another Wi-Fi capable device, turn on your Wi-Fi hotspot, which is great for range and speed. This uses more power, so it's best when you can plug in. •...
Page 180 Settings : Network and internet Turn Use Wi‑Fi hotspot on , then plug in your phone to charge. Using the hotspot really drains the battery! When your hotspot is active, you'll see in the status bar. Set up the connection. To connect Do this A phone...
Page 181 Settings : Network and internet Manage hotspot connections View number of connections To see the number of devices connected to your hotspot: • quick settings, look below • Or, go to Settings > Network & internet > Hotspot & tethering and look under Wi-Fi hotspot. assigning a password for your hotspot, you ensure that people can't connect to your hotspot without your knowledge or permission.
Page 182 Settings : Network and internet Connect your phone to your computer with a USB cable. On your phone, go to Settings. Tap Network & internet > Hotspot & tethering. Turn on USB tethering to start the connection. You'll see in your notifications. To stop the connection, tap the notification and turn off USB tethering, then disconnect your phone and computer.
Page 183 Settings : Network and internet Connect to VPNs A virtual private network (VPN) lets you access files on a secure network like an office network with a firewall. Contact your network administrator for VPN settings and any additional apps or requirements. To set up a VPN connection: Go to Settings...
Page 184 Settings : Network and internet Add a Private DNS service Private DNS protects you when you browse the internet and use apps on your phone. It: • Encrypts your data over a secure channel • Prevents you from being redirected to fraudulent websites that appear legitimate •...
Page 185 Settings : Connected devices Connect with Bluetooth You can use Bluetooth to connect your phone to other devices without a cord. After you pair a Bluetooth device for the first time, your devices can connect automatically. Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings.
Page 186 Settings : Connected devices Use paired device Tip: Bluetooth connections can really drain your battery. Save power by turning Bluetooth off when you're not connected to a device. After pairing with a device, you’ll need to set sharing options and then you can use Bluetooth to: •...
Page 187 Settings : Connected devices Turn off Bluetooth scanning When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning. To turn off scanning: Go to Settings > Location. Tap Location services.
Page 188 Settings : Connected devices Make contactless payments Only some versions of this phone, sold in certain countries, support this feature. Use NFC (near-field communication) to pay quickly and securely at checkout registers by touching your phone to an electronic reader. Set up contactless payment Make sure you have: •...
Page 189 Settings : Connected devices Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to type a lot of information or struggle with pairing. Turn NFC on Go to Settings...
Page 190 Settings : Connected devices Share files and links with nearby devices Share content easily and securely. You can share things like photos or videos, contacts, documents, and links. Send them to another device near you without using an internet connection. You can share with Android 6+ devices and Chromebooks, and with selected Windows devices through an app.
Page 191 Settings : Connected devices Choose who can see you for sharing To adjust who can share with you: Open quick settings and tap Or, go to Settings > Connected devices > Connection preferences > Quick Share > Who can share with you.
Page 192 Settings : Connected devices Transfer files between phone and computer (USB) You can transfer music, photos, and other files between your phone's storage and computer (in either direction). Use a USB cable that's capable of data transfer and isn't for charging only. Step 1: Connect phone to computer With the phone and computer turned on, connect the phone and computer with a USB cable.
Page 193 Settings : Connected devices • Music: Files for apps that play music • Ringtones: Sound files for ringtones • Notifications: Sound files for notifications • Alarms: Sound files for alarms Fix an issue If you’re having issues, try these troubleshooting steps.
Page 194 Settings : Connected devices Change USB preferences Available USB modes File transfer: Allow all types of files to transfer from your phone to another device. USB tethering: Share your phone’s mobile data connection with another device. MIDI: Connect electronic musical instruments.
Page 195 Settings : Connected devices With your phone connected to another device using your USB cable, go to Settings > Connected devices > USB. Turn Show popup to choose desired mode off...
Page 196 Settings : Connected devices Cast screen or media to TV Mirror with Chromecast To mirror your screen on a TV, showing all apps and screens you use on your phone, you must: • Use a TV with Chromecast built-in. • Or, plug a Chromecast into your TV’s HDMI port.
Page 197 Settings : Connected devices Cast personal media with Wi-Fi Direct If your TV supports Wi-Fi Direct, set up a connection between your phone and TV so that you can view or play media from your phone. For information about using Wi-Fi Direct after you've connected, see the user guide that came with your TV. Fix an issue After each step, see if your issue is fixed.
Page 198 Settings : Connected devices Print from your phone Set up printing To connect your printer and phone: Before you begin: • If your printer is connected to a Wi-Fi network, be sure the phone and your printer are connected to the same network.
Page 199 Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...
Page 200 Settings : Display Use Dark theme Give your eyes and battery a break by changing to a dark background. When Dark theme is on: • The dark background applies to your settings and apps. • Colors don't change in media, such as videos. •...
Page 201 Settings : Display Change text and icon size You can make the text or other items on your screen smaller or larger for your comfort and convenience. You can also make text appear bolder and increase contrast to see it better. Go to Settings >...
Page 202 Settings : Display Show apps full screen By default, apps avoid the banded area across the front camera, but you can set your apps to use full screen and stretch across the entire display. You can turn it on or off for individual apps or all apps. Go to Settings >...
Page 203 Settings : Display Stop automatic rotation Prevent screen from rotating Open quick settings and turn Auto-rotate off. In this mode, you can manually rotate the current app. Turn your phone the direction you want, then touch in the corner. Allow screen to rotate To allow rotation for all apps, open quick settings and turn...
Page 204 Settings : Display Adjust colors at night If you selected a color mode, it will resume outside of night hours. Automatically change screen to amber Your phone can automatically filter out blue light and adjust screen colors to warmer tones at night, making it easier to view and read in dim light.
Page 205 Settings : Display Choose color mode You can change the intensity of color on your screen for a realistic or enhanced look. Go to Settings > Display. Tap Colors. Choose one: • To see the most accurate colors, tap Natural. •...
Page 206 Settings : Display Change color contrast for clarity Increasing color contrast can make text, buttons, and icons stand out more clearly. You can also maximize text contrast by turning it black or white. Or, if the contrast is straining your eyes, reduce it. Go to Settings >...
Page 207 Settings : Display Change accent color Select a color scheme for buttons, sliders, and messages. Go to Settings > Display > Color palette. Review colors: • Swipe color tiles to see more options. • To add a new color tile, touch , then touch a color on the bar >...
Page 208 Settings : Display Change screen timeout Change when your screen turns off Go to Settings > Display. Touch Screen timeout and select the time of inactivity before your phone sleeps. Tip: Set a shorter time to extend battery life. Stay on until you look away Use Attentive Display to keep the screen on when you're looking at it and turn it off when you look away: •...
Page 209 Settings : Home & lock screen Change lock screen features Use these options to control what content and features appear on your lock screen. You can also control when your screen locks. Limit lock screen notifications Control which notifications appear You can turn off notifications for your lock screen, or choose between showing some or all content: Go to Settings >...
Page 210 Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you’re on a call, the Volume buttons control the volume of the other person. Media. When you’re not on a call, the Volume buttons control media volume during playback or before you listen.
Page 211 Settings : Sound & vibration Set ringtones Change default call ringtone Go to Settings > Sound & vibration. Do one of the following: • If your phone has one SIM card, tap Phone ringtone. • If your phone has dual SIMs, tap the ringtone for the SIM you want to change. Do one of the following: •...
Page 212 Settings : Sound & vibration Set notification sound for a specific app Touch & hold the app icon. > Notifications. Tap the category for enabled notifications, then tap Sound and select a unique ringtone, or set it to none. If you can't hear a notification If an app's notifications are silent but you want to hear them: Touch &...
Page 213 Settings : Sound & vibration Change vibration settings Turn all vibration on/off Turning vibration off is a good way to extend battery life when you need to. To control overall phone vibration (calls, notifications, keyboard interactions) with one on/off switch: Go to Settings >...
Page 214 Settings : Sound & vibration Tap Vibration & haptics and check that Use vibration & haptics is on Under Notifications and alarms, move the Alarm vibration slider all the way left. This overrides the vibration setting for individual alarms. If you don't feel vibration and expect to Go to Settings >...
Page 215 Settings : Sound & vibration Enhance sound About Dolby Atmos Dolby Atmos delivers a premium listening experience through your phone's loudspeaker and connected devices. Smart audio automatically chooses the best settings for the media you're listening to, or you can set and customize sound profiles for the loudspeaker and connected devices.
Page 216 Settings : Sound & vibration Silence calls & notifications When you're busy, use Do Not Disturb to mute ringtones for incoming calls, stop vibration, and block notifications. Quickly turn Do Not Disturb on or off Turn it on Open quick settings and tap You'll see in the status bar when Do Not Disturb is on.
Page 217 Settings : Sound & vibration Silence using a schedule Open quick settings, then touch & hold Tap Schedules. Adjust settings: • To use an existing schedule, tap its name, like Sleeping. • To create a new one, tap Add more. Tap Time, then enter a name and tap Add. Specify its days, start and end times, and level of silence.
Page 218 Settings : Sound & vibration Tap the app to allow, and set notifications to allow You'll see selected apps under APPS THAT CAN INTERRUPT. To change which notifications can interrupt, tap the app in the list. Allow alarms and other interruptions Alarms and media sounds are allowed by default, but you can turn them off.
Page 219 Settings : Sound & vibration Stop phone from speaking Silence replies to voice commands Some voice commands (like “What's up?” and “What is the current weather?”) cause Google Assistant to speak in response. To quickly silence a voice command response, tap To have your phone show responses to voice commands on screen and not speak them: Open the Google app.
Page 220 Settings : Sound & vibration Turn off charging sounds If you don’t want your phone to make a sound when it comes in contact with a charger: Go to Settings > Sound & vibration. Turn off Charging sounds and vibration.
Page 221 Settings : Sound & vibration Turn touch sounds on/off Go to Settings > Sound & vibration. Do any of the following: • To hear a tone when you dial a number, turn on Dial pad tones. • To hear a click when you lock or unlock the screen, turn on Screen locking sound. •...
Page 222 Settings : Sound & vibration Hear other notification sounds You can assign a ringtone for notifications from specific apps. You can also control sounds that notify you of other events: Go to Settings > Sound & vibration. To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn Charging sounds and vibration on To feel a vibration when you make a call and the other party answers, tap Vibration &...
Page 223 Settings : Notifications Turn notifications on/off Turn off app notifications When you receive unwanted notifications from an app, touch & hold the notification, then tap Turn off notifications. To review all apps and adjust whether they can send notifications: Go to Settings >...
Page 224 Settings : Notifications Choose how notifications look and open Turn notification dots off/on App icons show dots to alert you about unread notifications. You can turn off dots for one or all apps. Turn dots off for all apps Go to Settings >...
Page 225 Settings : Notifications Control notification lights You can set your phone to flash your camera light, your screen, or both when you receive a notification (including calls) or an alarm sounds. Go to Settings > Notifications > Flash notifications. To flash the camera light, turn Camera flash on You can't change the color of the camera light.
Page 226 Settings : Notifications Control notification sound Change notification volume To adjust the volume level of all notifications: Press a Volume button and on the screen tap Adjust the Notification volume slider. Change notification sound You can modify the notification sound for all apps, or assign a distinctive sound to notifications from a specific app, replacing the default.
Page 227 Settings : Notifications Change to Silent If you want an app's notifications to be less intrusive, you can categorize them: • Default: You'll hear a sound and feel vibration (if on), get a message on your lock screen, and can see the app's icon in your status bar.
Page 228 Settings : Notifications Manage notification privacy Control which apps read your notifications Some apps need to access notifications from other apps to work properly. For example, a smart driving companion app needs to access notifications from other apps in order to read them aloud when you're driving.
Page 229 Settings : Notifications Control lock screen notifications If you've set a pattern, PIN or password, you can control which type of notifications show on your lock screen and prevent them from revealing private information. To adjust notifications for all apps: Go to Settings >...
Page 230 Settings : Notifications See previously viewed notifications After you clear or snooze notifications, you can go to your notification history to view them again. To set it up: Go to Settings > Notifications. Tap Notification history. Turn Use notification history on To see the history, go to Settings >...
Page 231 Settings : Gestures Set up sidebar for easy multitasking Use the sidebar to open favorite apps and features in small, freeform windows that you can move and resize. Or, open them in full screen. Turn on the sidebar Go to Settings >...
Page 232 Settings : Gestures Change System navigation You can choose how to move between apps and screens: Go to Settings > Gestures. Tap System navigation. Choose an option: • Gesture navigation: Use drag and swipe gestures to return to your home screen, to switch apps, or to go back to the previous screen.
Page 233 Settings : Gestures Set options for 3-button navigation start a voice command with Google Assistant, press & hold the home button. You can turn this gesture on or off any time. Go to Settings > Gestures > System navigation. Next to 3-button navigation, tap Turn Hold Home for Assistant on or off...
Page 234 Settings : Gestures Use one-handed mode Want to use one thumb to navigate your phone? Turn on One-handed mode. This mode is only available if you're using Gesture navigation. Set it up Go to Settings > Gestures. Tap One-handed mode and turn it on Choose what should happen when you swipe down: •...
Page 235 Settings : Gestures Turn it off or remove If you want to remove but still be able to swipe down near the bottom edge of the screen, go to Settings > Gestures > One-handed mode and turn One-handed mode shortcut off To turn off the gesture and remove Go to Settings...
Page 236 Settings : Gestures Adjust screenshot settings You can adjust settings for capturing screenshots at any time. Go to Settings > Gestures. Do any of the following: • Turn Use Three finger screenshot on or off • To prevent the three finger gesture from working in certain apps, tap Settings > and select the apps.
Page 237 Settings : Gestures Customize Power button gesture You can customize the Power button, controlling what happens when you press it twice and when you press & hold it. Choose what happens when you press Power twice Go to Settings > Gestures. Touch Double press power key.
Page 238 Settings : Gestures Turn flashlight on and off To turn your flashlight on or off: • to your lock screen, then just wake the screen and tap • Open quick settings and tap • Or, make a chopping motion. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.
Page 239 Settings : Gestures Twist phone to open camera Open your camera instantly from any screen, even your lock screen, with Quick capture. Twist your phone twice like this: Camera opens, and you’re ready to shoot. Twist twice again to switch to the front (selfie) camera. If you don’t want others to access your camera, you can turn Quick capture off.
Page 240 Settings : Battery Charge phone Some apps and features use more power than others. So, depending on what you use, the amount of time before you need to charge will vary. How to charge Your phone doesn't support wireless charging. Use a USB charger or connect it to a power source with a USB cable.
Page 241 Settings : Battery Extend battery life Choose settings that use less battery To get the most life from your battery: • Connections: Turn off Bluetooth when you're not using them. • Wi‑Fi: Turn on Wi‑Fi when the phone is in a location with Wi‑Fi coverage. •...
Page 242 Settings : Battery Use Battery saver Battery saver helps extend battery life until your next charge. Your phone can prompt you to activate it when the battery is low, or you can enable it anytime. Choose between Standard battery saver and Maximum battery saver.
Page 243 Settings : Battery Open quick settings, then touch & hold Make sure Turn off at 90% is on...
Page 244 Settings : Battery Show battery percentage in status bar To show the percentage of battery power remaining in the status bar: Go to Settings > Battery. Turn Battery percentage on...
Page 245 Settings : Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email or text messages are stored there, too. You can free up space when needed.
Page 246 Settings : Storage Manage phone storage Free up space by scanning To scan your phone for old and unused items to remove, like downloads and unused apps: Open the Files app. > Clean. You’ll see suggestions for categories of items to check and free up space. Tap the suggestions and follow onscreen instructions to uninstall, move, or delete items.
Page 247 Settings : Storage Manage SD card Move photos, videos, music to SD card To free up internal storage on your phone: Be sure you've inserted and set up your SD card. Open the Files app and tap > Clean. Or, go to Settings >...
Page 248 Settings : Storage Find downloaded files You can download files and store them on your phone, including: • Photos, videos, and documents you save from emails or texts • Books, movies, or other content that you buy from Play Store and save for offline viewing •...
Page 249 Settings : Storage Recover recently deleted files You can try to recover recently deleted photos, videos, or texts. But do so as soon as possible. The more you use the phone, the more likely the file will be overwritten with new data. Search for “file recovery”...
Page 250 Settings : Storage Upload music to cloud You can store songs from your library in the cloud, for free, with Google YT Music (not available in all countries). Then you can instantly listen to your tunes wherever you are. You can upload music from your: •...
Page 251 Settings : Storage Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 252 Settings : Storage To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's help.
Page 253 Settings : Storage Scan documents and make copies Scan document to Drive Use your phone to scan documents directly to Google Drive. Open the Drive app. Touch Position the document in the camera frame and hold your phone steady until the scan completes. If desired, use the tools at the bottom of the screen to crop, rotate, filter, or clean the scan.
Page 254 Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them.
Page 255 Settings : Location Tap a service to open its settings: • Earthquake alerts: Sends you an alert about nearby earthquakes of magnitude 4.5 or more. (Not available in all countries.) • Emergency Location Service: Sends your location to emergency responders when you call or text an emergency number.
Page 256 Settings : Location Let your phone scan for nearby Wi-Fi networks or Bluetooth devices: Go to Settings > Location. Touch Location services. Turn Wi‑Fi scanning and Bluetooth scanning on...
Page 257 Settings : Accessibility Visual assistance Adjust colors if you’re color blind Color correction is an experimental feature and might not work correctly everywhere on your phone. Turn it on Go to Settings > Accessibility > Color and motion. Tap Color correction and turn Use color correction on To replace all screen colors with gray tones, choose Grayscale.
Page 258 Settings : Accessibility Turn it on Go to Settings > Accessibility > Color and motion. Tap Color inversion. Turn Use color inversion on is added to your quick settings so you can easily turn it off/on. Add a shortcut To use an accessibility shortcut as an alternate to the quick setting:...
Page 259 Settings : Accessibility Use it Open quick settings and tap to turn it on/off. Touch & hold to adjust intensity and other settings. Or, if you set up accessibility shortcuts, tap or press & hold both Volume buttons. Bold all text To change all text on the screen to bold for easier reading: Go to Settings...
Page 260 Settings : Accessibility Tap the area of the screen to magnify, then: • Drag two or more fingers to scroll. • Pinch two or more fingers to adjust zoom. To change how magnification works, tap the screen to see , then: •...
Page 261 Settings : Accessibility • Start typing. Your phone speaks each number or letter. • Drag status bar down. Your phone speaks all of the notifications. • Open a message, file, or book. Your phone reads the text out loud. To change readout volume: •...
Page 262 Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages, and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change caption settings add it.) Or, go to Settings...
Page 263 Settings : Accessibility Use real-time text (RTT) during calls Not all carriers support this feature. Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write. RTT: •...
Page 264 Settings : Accessibility Select a mode: • TTY Full: Type and read text on your TTY device. • TTY HCO: Type text on your TTY and listen to voice replies on your phone. • TTY VCO: Speak into your phone and read text replies on your TTY. Connect your phone and TTY with the audio cord that came with your TTY.
Page 265 Settings : Accessibility Dexterity assistance Change timing controls If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear: Go to Settings > Accessibility. Tap Timing controls. Adjust settings: •...
Page 266 Settings : Accessibility Press the assigned switch or key to scan and highlight items on the screen or to select highlighted items.
Page 267 Settings : Accessibility Use accessibility shortcuts About accessibility shortcuts Shortcut: Essential controls for your phone accessibility menu gives quick access to essential features on your phone. Shortcut: Accessibility features Easily turn accessibility features on/off from any screen. For each feature you're using, you can: •...
Page 268 Settings : Accessibility Choose an option from the menu. If you're using 3-button navigation: At the bottom of the screen, tap Choose an option from the menu. Manage accessibility buttons For each accessibility feature you're using, you can add a button to the screen to quickly turn the feature on/off.
Page 269 Settings : Accessibility Use the shortcut Press & hold the Volume Up and Down buttons at the same time for three seconds. If you assigned multiple accessibility features, you'll see a list. Tap a feature to it turn on/off.
Page 270 Settings : Accessibility Find accessible apps and devices Learn about accessibility features of various electronic devices, including mobile phones, tablets, smart TVs, and wearables at gari.info App listings in the Play Store app have tags in the “About this app” section that identify their accessibilty features.
Page 271 Settings : Apps Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.
Page 272 Settings : Apps Adjust special app access In Settings > Apps > Special app access, you can adjust these settings: • Usage access: Control which apps have access to data about your app usage (what other apps you're using and how often, your carrier, language settings, and other details). •...
Page 273 Settings : Passwords, passkeys & accounts Add or remove accounts Add accounts You can connect to your accounts, including your Google account, your Moto account, email, and social networking accounts. Google account When you set up your phone, you were prompted to add a Google account. If you skipped it then, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google...
Page 274 Settings : Passwords, passkeys & accounts To remove an account: Go to Settings > Passwords, passkeys & accounts. Tap the account name. Tap Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security & privacy > More security &...
Page 275 Settings : Passwords, passkeys & accounts Change name & info in your Google account You can update, add, and remove basic info for your Google account: Go to Settings > Google > Manage your Google Account. Touch Personal info. Update information as needed. Add or change your profile picture, edit your name and birthday. Learn more.
Page 276 Settings : Passwords, passkeys & accounts Sync apps with your Google account When your phone syncs, your Google apps refresh their data, and you get notifications about updates. See which apps auto-sync By default, apps made by Google sync automatically. You can turn auto-sync off and back on for individual apps.
Page 277 Settings : Passwords, passkeys & accounts Tip: Turning off auto-sync can help save battery life. To resume auto-sync after your battery recharges, turn it back on again. Sync manually Go to Settings > Passwords, passkeys & accounts. Tap the account name. Tap Account sync >...
Page 278 Settings : Passwords, passkeys & accounts Control what info Google collects Google collects information from you to provide personalized services and tailored content, as outlined in Google Privacy Policy. You can review, delete, and control the information Google collects about you. Learn more from Google about: •...
Page 279 Are created from features of your fingertip, converted to a mathematical representation, and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.
Page 280 Settings : Security & privacy Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 281 Settings : Security & privacy Make sure your phone can be found Make sure your phone can be found. Find My Device allows you to remotely locate, lock, and erase your phone. If you ever need to find your phone, your phone will need to: •...
Page 282 Settings : Security & privacy : Lock and unlock phone Set a screen lock You can set up a screen lock to secure your phone. Each time you turn on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock Go to Settings...
Page 283 Settings : Security & privacy : Lock and unlock phone Remove screen lock Go to Settings > Security & privacy. Tap Device unlock. Tap Screen lock. Enter your current PIN, password, or pattern to confirm your identity. Select None or Swipe.
Page 284 Settings : Security & privacy : Lock and unlock phone Quickly tighten lock screen security Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimize when you need to enter your PIN, pattern, or password. But sometimes you need to trade convenience for more security.
Page 285 Settings : Security & privacy : Lock and unlock phone Set advanced lock options Use these options to control when your phone locks and whether your code is visible when you unlock. You can also control what content is included on your lock screen.
Page 286 Settings : Security & privacy : Lock and unlock phone • Reset options The screen also has to be unlocked before Google Assistant can do anything related to those features. Open Moto Secure app. Or, go to Settings > Security & privacy > Device unlock and tap next to Screen lock.
Page 287 Settings : Security & privacy : Lock and unlock phone Use fingerprint security Set up fingerprint security Use the fingerprint sensor to unlock your phone, make fast and secure online and in-store purchases, and sign into bank and finance apps. Go to Settings >...
Page 288 Settings : Security & privacy : Lock and unlock phone Use fingerprint to sign in to apps To use the fingerprint sensor with third-party apps: • Be sure the app supports fingerprint recognition. • Install the app and open its settings to adjust options, like enabling fingerprint unlock. •...
Page 289 Settings : Security & privacy : Lock and unlock phone Auto lock when you leave or disconnect Take the worry out of remembering to lock your phone when you’re in less secure circumstances. Auto lock will lock your phone immediately for you instead of waiting for the full time before locking when it detects that you’ve:...
Page 290 Settings : Security & privacy : Lock and unlock phone Prevent repetitive unlocking If you find yourself unlocking over and over, use Google's Extend Unlock to bypass the screen timeout keep your phone unlocked when you’re in more secure circumstances such as: •...
Page 291 Settings : Security & privacy : Lock and unlock phone Unlock with your face Before using face matching Keep in mind that: • If your phone has been locked for more than 4 hours, face matching won't work until you first unlock with another method.
Page 292 Settings : Security & privacy : Lock and unlock phone Go to Settings > Security & privacy > Device unlock > Face Unlock. Turn both Lift to unlock and Skip lock screen on Turn off face matching Go to Settings >...
Page 293 Settings : Security & privacy : More security & privacy Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN, or password required to unpin.
Page 294 Settings : Security & privacy : More security & privacy Protect apps in a secure folder Keep your information private by putting sensitive apps in a secure folder. You can lock apps in the folder, hide the folder, and limit what information gets shown in notifications from your secure apps. Set up the folder Open Moto Secure app.
Page 295 Settings : Security & privacy : More security & privacy Hide Secure folder To hide the Secure folder in the Moto Secure app and in on your app tray or home screen (if you don't use an tray): Open Secure folder and unlock it. >...
Page 296 Settings : Security & privacy : More security & privacy Remove apps Open Secure folder and unlock it. Touch & hold the app icon, then tap Remove app. Control notification content from secure apps You can turn sensitive lock screen notifications on or off entirely for all apps on your phone.
Page 297 Settings : Security & privacy : More security & privacy Forgot your folder's PIN/password/pattern? If you don’t remember how to unlock your secure folder, you’ll need to delete the folder and set it up again. Go to Settings > Security & privacy > More security & privacy. Tap Secure folder.
Page 298 Settings : Security & privacy : More security & privacy Lock SIM card Set up SIM lock This feature is not available in all countries. Your SIM card came with a default PIN from your carrier. You can use it to set up an optional SIM card lock, which prevents others from using your cellular plan and accessing account information if your phone is stolen.
Page 299 Settings : Security & privacy : Privacy controls Review or change permissions Review by feature The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...
Page 300 Settings : Security & privacy : Privacy controls Control access to your mic and camera Block mic or camera from app in use Any time an app uses your mic or camera, you’ll see the privacy indicator in the status bar. When you see the privacy indicator: Swipe the status bar down and tap to see which app is using it.
Page 301 Settings : Security & privacy : Privacy controls Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log into websites and apps: Open Moto Secure or Settings app. Tap Security & privacy > Privacy controls. Turn Show passwords off...
Page 302 Settings : Security & privacy Keep Wi-Fi and mobile networks secure Control warnings about and your connections to open networks (that require no password) and weakly secured Wi-Fi and mobile networks. Open Moto Secure app. Or, go to Settings > Security & privacy. Tap More security &...
Page 303 Settings : Safety & emergency Prepare for emergencies Set up emergency SOS In an emergency, you can press the Power button quickly five times or more to start a blaring sound and automatically call emergency responders. If you sign in to your Google account, you can set your phone to send SOS text messages with your current location to emergency contacts and to record emergency video.
Page 304 Settings : Safety & emergency From the lock screen: • Swipe up and tap Emergency call below the keypad. • Or, press & hold the Power + Volume up buttons, then tap Emergency. Tap View emergency info. Add message to lock screen To add your name or a short message to your lock screen for anyone who finds your phone:...
Page 305 Settings : System Use multiple languages Change display language You selected the language for your phone during set up. To change it: Go to Settings > System > Languages. Tap System Languages. Touch & hold the language you want and drag it to the first position in the list. If you don’t see the language you want, tap to add it, then drag it to the first position.
Page 306 Settings : System : Keyboard Customize the keyboard To customize Gboard, just tap in top row of the keyboard. Or, go to Settings > System > Keyboard > On-screen keyboard > Gboard. Add language to keyboard If you want a keyboard for a language that isn't a display language: On the top row of the keyboard, tap Tap Languages.
Page 307 Settings : System : Keyboard To adjust keyboard sounds or vibration: On the top row of the keyboard, tap Tap Preferences. To adjust vibration: • Turn Haptic feedback on keypress off or on. • If on, tap Vibration strength on keypress and move the slider. To adjust sounds: •...
Page 308 Settings : System : Keyboard Change keyboard apps Your phone comes with Gboard and Voice typing, which you can customize. You can also install different onscreen keyboard and voice typing apps from Play Store, then select the one you want to use in Settings.
Page 309 Settings : System Back up phone Back up to Google You can automatically back up the following items to your Google account: • Apps and app data • Call history • Contacts • Phone settings (including Wi-Fi passwords and permissions) •...
Page 310 Settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. •...
Page 311 Settings : System : Users and guests Guest Added user...
Page 312 Settings : System : Users and guests Add, modify, remove users Add a user You must be the device owner to add users. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.
Page 313 Settings : System : Users and guests Add or delete guest Create a temporary guest profile for sharing your phone with someone. If you need a space for someone to use on a regular basis, where apps and data can be saved, add a user instead of a guest session.
Page 314 Settings : About phone Record your IMEI number An IMEI (International Mobile Equipment Identity) number is a unique code that identifies your phone. Phones with two SIM have two IMEI numbers, one for each SIM. This allows the phone to be identified separately on each network that the SIMs connect to.
Page 315 Settings : About phone Find legal and product information To view the electronic regulatory label for your phone, go to Settings > About phone > Regulatory labels. For safety, environmental, warranty, and other legal information, go to Settings > About phone > Legal information.
Page 316 Fix issues : Hardware issues Phone is slow or unstable If a certain app is slow, try these app-specific troubleshooting steps. If your phone is slow when viewing online content, it could be an issue with your connection. If you're on Wi-Fi, use a different Wi-Fi network, switch to mobile data, or contact your Internet Service Provider.
Page 317 If your phone gets hot, it will slow charging, reduce brightness, and limit other functions until it cools down, or automatically shut off if it gets too hot. If your phone is too hot to touch, use a different phone, tablet, or computer to contact Motorola support. Reasons your phone may get warm •...
Page 318 Fix issues : Hardware issues Phone won't turn on If your phone isn't starting, has a black or blank screen, or turns on but immediately turns off, try these steps to fix the issue. Press & hold the Power button for 5-7 seconds, or up to 30 seconds. This restarts (reboots) your phone.
Page 319 Fix issues : Hardware issues Phone restarts or crashes If your phone randomly reboots, restarts, or shuts down without restarting, try the following. Restart your phone: Hold down the Power button for about 30 seconds. If this doesn't work, connect your phone to charge for at least 5 minutes. Then, while connected to the charger, restart again by holding down the Power button for 30 seconds.
Page 320 Fix issues : Hardware issues Screen is frozen or won't respond Tip: If your screen goes black when the phone rings so you can't answer the call, clear data for the Phone app. If your phone freezes, stops responding, or is stuck on a blank or white screen, try the following: Restart your phone.
Page 321 Fix issues : Hardware issues Screen displays wrong colors Everything is grayscale, black and white Go to Settings > Digital Wellbeing & parental controls > Bedtime mode > Customize > Screen options at bedtime and turn Grayscale off Everything is negative, reversed colors Go to Settings >...
Page 322 Fix issues : Hardware issues Screen brightness automatically too dim or bright Adaptive brightness uses the ambient light sensor and machine learning to adjust your display brightness automatically. When you change the brightness slider, your phone learns your preferred levels for various lighting environments.
Page 323 Fix issues : Hardware issues SD card issues Phone doesn't recognize new SD card If your phone isn’t recognizing a new card that you inserted, try these steps. After each step, check to see if the issue is fixed. Turn your phone off and then on again. Inspect card for damage or alignment issue: Turn your phone off and remove...
Page 324 Fix issues : Hardware issues Check that the card is mounted: Go to Settings > Storage. Touch and select your SD card. Touch > Mount. Turn your phone off and then on again. Use another device to check if the card is readable: Insert card into another device.
Page 325 Fix issues : Call and SIM issues Troubleshoot issues with calls Select the statement that best describes your issue: • Can't make calls • Can't answer calls • Phone doesn’t ring • People can’t hear me • Can't hear calls •...
Page 326 Fix issues : Call and SIM issues Can't make calls After each troubleshooting step, check to see if your issue is fixed. icon is missing disappeared from your home screen, you just need to add a shortcut for the Phone app. SIM card not recognized If you see in the...
Page 327 Fix issues : Call and SIM issues Have signal, but can’t make calls Turn your phone off and then on again. Press & hold the Power + Volume up buttons simultaneously, then touch Restart to establish a new connection with the network. Clear the cache for the Phone app.
Page 328 Fix issues : Call and SIM issues Can't answer or phone doesn't ring After each troubleshooting step, check to see if your issue is fixed. Phone doesn’t ring or ring loud enough Check your volume setting. Look for in your status bar.
Page 329 Fix issues : Call and SIM issues Calls go to voicemail Check your Do Not Disturb settings: Look for in your status bar. If you see it, then your phone is sending calls to voicemail so you’re not interrupted. To have your phone ring for incoming calls, open quick settings and touch turn off Do Not Disturb.
Page 330 Fix issues : Call and SIM issues Issues during calls After each troubleshooting step, check to see if your issue is fixed. Screen goes black If you are using a case, cover or screen protector, remove it and see if it was causing the issue. Check your proximity sensor.
Page 331 Fix issues : Call and SIM issues Turn your phone off and then on again. Press & hold the Power + Volume up buttons simultaneously, then tap Restart to establish a new connection with the network. Check if a software update is available for your phone.
Page 332 Fix issues : Call and SIM issues Check if a software update is available for your phone. Reset the phone. Connected Bluetooth device Check the battery level of Bluetooth device and phone, and charge if necessary. Paired Bluetooth devices may disconnect or create noise when the phone or Bluetooth battery are low.
Page 333 Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.
Page 334 Fix issues : Battery issues Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So, your battery life may vary day to day, depending on what you're doing.
Page 335 Fix issues : Bluetooth, Wi-Fi, USB issues Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
Page 336 Fix issues : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings > Connected devices. Next to the paired device, touch Make sure Media audio is checked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't getting your calls.
Page 337 Fix issues : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it.
Page 338 Fix issues : Bluetooth, Wi-Fi, USB issues Wi-Fi issues After each troubleshooting step, check to see if the issue is fixed. Can't connect to a network When you enter the password to connect: • Get the password from the Wi-Fi router and make sure you enter it correctly on your phone. •...
Page 339 Fix issues : Bluetooth, Wi-Fi, USB issues Disconnect and then reconnect: Turn off the connection from your device. Turn off the phone's hotspot. Restart your device. Wait for 1 minute, then turn on and enable the hotspot on your phone. Reconnect the device.
Page 340 Fix issues : Bluetooth, Wi-Fi, USB issues Can't transfer files or connect USB to computer If you're having problems using a USB connection to connect your phone to your computer, try these troubleshooting steps. Check your USB connection • On your phone, check that your USB connection is set to File transfer mode.
Page 341 Fix issues : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them.
Page 342 Fix issues : Account and sign-in issues Can't sign in to Google If you’ve forgotten the Gmail address and password for your Google account: Visit Google’s website to reset the password. On a computer, log in to Gmail and confirm that the new password works. Wait 24 hours after changing your password before resetting your device.
Page 343 Fix issues : Account and sign-in issues Account sync issues If your account is having problems syncing, you may see a message or an icon. In most cases, these issues are temporary and your account will sync again after a few minutes. If you keep having sync issues, try the solutions below.
Page 344 Fix issues : Account and sign-in issues Clear cache and data for the Contacts app. If you've saved any contacts since you last synced, back them up. Open the Contacts app, then tap Organize > Export. Then export to a VCF file and email the file to yourself. Clear the cache and data for the Contacts app.
Page 345 Fix issues : App issues App or widget issues App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut.
Page 346 Fix issues : App issues App disabled in safe mode If apps are disabled because you’re in safe mode, you can’t use them until you exit safe mode. To exit safe mode, turn your phone off and then on again. If you can't update apps If you see apps waiting to update that are stuck in “Pending”...
Page 347 Fix issues : App issues Camera issues Photo looks blurry Wipe the lens clean with a soft, dry cloth and retake the photo. If new photos still look blurry: • Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality. •...
Page 348 Fix issues : App issues Error: Camera Busy This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera. After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again.
Page 349 Fix issues : App issues Messaging issues If you’re having issues sending or receiving messages, try the following: Check for updates to your messaging app. Check if a software update is available for your phone. Turn your phone off and then on again. If the issue persists, follow the steps below for specific issues.
Page 350 Fix issues : App issues Messages app stopped Check that you have not disabled permissions for the Messages app. If any permissions are turned off, turn them on and try using the app again. Force stop the app. This completely shuts down the app, including any background services that may be causing your issue.
Page 351 Fix issues : App issues Gmail issues For help with Gmail, read Google's troubleshooting information.
Page 352 Fix issues : App issues Play Store issues For help with Play Store, read Google's troubleshooting information.
Page 353 Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,...
Page 354 Fix issues : Maintenance procedures Reset connections, settings, or apps Try these resets if you’re having issues with specific features on your phone. If the reset doesn’t resolve issues, you can take the larger step of resetting your phone. Reset Wi-Fi, cellular data, and Bluetooth Use this reset if: •...
Page 355 Fix issues : Maintenance procedures • Battery issues: poor battery performance, excessive battery drain, charging cycle issues, miscalibrated battery percentage readings • Display issues: flickering screen, color calibration problems, features like Dark mode or Adaptive brightness aren't working correctly • Sluggish phone performance •...
Page 356 Fix issues : Maintenance procedures • Changes in background data and app permissions. Reset To reset all apps: Go to Settings > System > Reset options. Tap Reset app preferences. Tap Reset apps. Reset baseband settings This resets your phone's mobile network connections. Use it if: •...
Page 357 Fix issues : Maintenance procedures Reset phone What a reset does Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased from the phone: • Google account • Media (music, photos, videos) •...
Page 358 Fix issues : Maintenance procedures Reset phone if you can't open Settings If you can’t open Settings, do an external reset. Charge your battery 30% or more. Turn off the phone. Press & hold the Volume Down button and the Power button at the same time until the phone turns on. Press the Volume Down button until you see Recovery mode.
Page 359 Fix issues : Maintenance procedures Get more help Issue Where to get help Billing or cellular network issues Contact your carrier. Learn to use an app Open the app and touch or > Help. Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options.
Page 360 To send feedback frequently, including a screenshot of the previous screen, open quick settings and touch Share feedback. (You can add this to quick settings.) To send feedback about a Motorola app, in the app, touch or or > Feedback.