Blackberry SMART CARD READER Getting Started Manual
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Blackberry SMART CARD READER Getting Started Manual

Blackberry SMART CARD READER Getting Started Manual

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Summary of Contents for Blackberry SMART CARD READER

  • Page 1 Getting Started Guide BlackBerry Smart Card Reader...
  • Page 2 MAT-15772-001 | PRINTSPEC-002 | SWD-218638-06112007-001 | RBB10BW...

  • Page 3: Table Of Contents

    Contents Setting up your computer ..........5 Download the BlackBerry Smart Card Reader software .. 5 Prerequisites: Installing the BlackBerry Smart Card Reader software on your computer ........... 5 Install or upgrade the BlackBerry Smart Card Reader software on your computer ........... 6 Setting up your BlackBerry device .........
  • Page 4 Insert a smart card ..............13 Reset your BlackBerry Smart Card Reader ....... 14 Update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader ........... 15 Learn the basics ..............17 Prerequisites: Pairing your BlackBerry device with your BlackBerry Smart Card Reader ...........
  • Page 5 BlackBerry Smart Card Reader troubleshooting ..29 I cannot turn off the Interactive logon: Smart card removal behavior policy on my computer ........29 I cannot pair my computer with the BlackBerry Smart Card Reader ..................30 I cannot send an S/MIME-protected message ....31 My computer locked unexpectedly ........

  • Page 7: Setting Up Your Computer

    Setting up your computer Download the BlackBerry Smart Card Reader software To download the BlackBerry® Smart Card Reader software, visit www.blackberry.com/go/ smartcardreader. Prerequisites: Installing the BlackBerry Smart Card Reader software on your computer If you intend to pair your computer with your BlackBerry®...

  • Page 8: Install Or Upgrade The Blackberry Smart Card Reader Software On Your Computer

    Microsoft® Windows® operating system. Install or upgrade the BlackBerry Smart Card Reader software on your computer 1. Close the BlackBerry® Desktop Software or BlackBerry Application Web Loader. 2. Double-click the BlackBerry® Smart Card Reader installation file on your computer. 3. Complete the instructions on the screen.

  • Page 9: Setting Up Your Blackberry Device

    Remove BlackBerry Smart Card Reader Version 1.0 software from your BlackBerry device If you are upgrading the BlackBerry® Smart Card Reader software from Version 1.0 to Version 1.5.1, you must remove the BlackBerry Smart Card Reader Version 1.0 software from your BlackBerry device before you can install the BlackBerry Smart Card Reader Version 1.5.1 software on your BlackBerry...

  • Page 10: Install Or Upgrade The Blackberry Smart Card Reader Software On Your Blackberry Device

    2. On the taskbar, click Start > Programs > BlackBerry > Application Loader. 3. Click Next. 4. Click Next. 5. If necessary, type your BlackBerry device password. Click Next. 6. Clear the BlackBerry Smart Card Reader check box. Click Next.
  • Page 11 1. Connect your BlackBerry device to your computer. 2. On the taskbar, click Start > Programs > BlackBerry > Application Loader. 3. Click Next. 4. Click Next. 5. If necessary, type your BlackBerry device password. Click Next. 6. Select the BlackBerry Smart Card Reader check box.

  • Page 13: Setting Up Your Blackberry Smart Card Reader

    1. Press the sides of the battery release cover. 2. Slide off the battery cover. 3. Insert the battery so that the BlackBerry logo faces up and the metal contacts on the battery align with the metal contacts on your...
  • Page 14 4. Slide the battery cover back onto the BlackBerry Smart Card Reader so that it clicks into place. Figure 1. Remove the battery cover...

  • Page 15: Charge The Blackberry Smart Card Reader Battery

    Reader battery 1. Connect the small end of the USB cable that came with your BlackBerry® Smart Card Reader to the USB port on your BlackBerry Smart Card Reader. 2. Connect the large end of the USB cable to an available USB port on your computer.

  • Page 16: Reset Your Blackberry Smart Card Reader

    Insert a smart card Reset your BlackBerry Smart Card Reader Verify that Bluetooth® technology on your BlackBerry® Smart Card Reader is turned off. If you are upgrading the BlackBerry Smart Card Reader software from Version 1.0 to Version 1.5.1, you...

  • Page 17: Update The Blackberry Smart Card Reader Driver On Your Blackberry Smart Card Reader

    BlackBerry Smart Card Reader before you can update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader. On your BlackBerry Smart Card Reader, hold the Action key until the BlackBerry Smart Card Reader screen displays “rESEtinG.”...
  • Page 18 BlackBerry Smart Card Reader software, change it back to the original value.

  • Page 19: Learn The Basics

    Learn the basics...

  • Page 20: Prerequisites: Pairing Your Blackberry Device With Your Blackberry Smart Card Reader

    BlackBerry Smart Card Reader • Verify that your BlackBerry® device is Bluetooth® enabled. • If you are pairing your BlackBerry® Smart Card Reader with a BlackBerry device that is running BlackBerry Device Software Version 4.0 or 4.0.2, verify that you have installed S/ MIME Support Package for BlackBerry devices Version 4.0.

  • Page 21: Pair Your Blackberry Device With Your Blackberry Smart Card Reader

    Verify that Bluetooth® technology on your BlackBerry® Smart Card Reader and your BlackBerry device is turned on. 1. On your BlackBerry device, in the BlackBerry device options, click Bluetooth. 2. On your BlackBerry Smart Card Reader, press the Action key.
  • Page 22 4.1 or later, in the BlackBerry device options, click Security Options. Click Smart Card. In the Registered Reader Drivers section, click BlackBerry. Click Driver Settings. 9. Click the trackball or the trackwheel. 10. Click Connect. 11. On your BlackBerry Smart Card Reader, press the Action key.
  • Page 23 12. On your BlackBerry device, type the secure pairing key that appears on the BlackBerry Smart Card Reader screen. 13. Press the Enter key. 14. Perform one of the following actions: • If you do not have a secure connection password, type a secure connection password.

  • Page 24: Prerequisites: Pairing Your Computer With Your Blackberry Smart Card Reader

    Microsoft® Windows Vista™. • Verify that your computer is Bluetooth® enabled. • Verify that Bluetooth technology on your BlackBerry® Smart Card Reader and your computer is turned on. Pair your computer with your BlackBerry Smart Card Reader 1. Perform one of the following actions:...
  • Page 25 • If your computer is locked and is running Microsoft® Windows Vista™, double-click the BlackBerry Smart Card Reader Login tile. Type your Microsoft Windows user name. 2. On your BlackBerry Smart Card Reader , press the Action key. 3. On your computer, click Connect.
  • Page 26 4. Type the BlackBerry Smart Card Reader ID that appears on the BlackBerry Smart Card Reader screen. Click Next. 5. Type the Bluetooth pairing key that appears on the BlackBerry Smart Card Reader screen. Click Next. 6. Type the secure pairing key that appears on the BlackBerry Smart Card Reader screen.

  • Page 27: Find More Information

    Bluetooth® connections, and importing certificates, see the BlackBerry Smart Card Reader Help. • For more information about BlackBerry Smart Card Reader security and for information about using your BlackBerry Smart Card Reader with the S/MIME Support Package for BlackBerry devices, see the BlackBerry Smart Card Reader Security Technical Overview.

  • Page 28: View The Blackberry Smart Card Reader Help On Your Blackberry Device

    View the BlackBerry Smart Card Reader Help on your BlackBerry device 1. Perform one of the following actions: • If your BlackBerry® device is running BlackBerry® Device Software Version 4.0 or 4.0.2, in the BlackBerry device options, click BlackBerry Smart Card Reader.

  • Page 29: View The Blackberry Smart Card Reader Help On Your Computer

    BlackBerry. Click Driver Settings. 2. Press the Menu key or click the trackwheel. 3. Click Help. View the BlackBerry Smart Card Reader Help on your computer 1. On the taskbar, click Start > Programs > BlackBerry > BlackBerry Smart Card Reader >...

  • Page 31: Blackberry Smart Card Reader Troubleshooting

    Contact a system administrator about turning off the policy for your computer temporarily while you upgrade the BlackBerry® Smart Card Reader software on your computer and update the BlackBerry Smart Card Reader driver on your BlackBerry Smart Card Reader.

  • Page 32: I Cannot Pair My Computer With The Blackberry Smart Card Reader

    I cannot pair my computer with the BlackBerry Smart Card Reader Try performing the following actions: • If you are using a USB Bluetooth® adapter, verify that Microsoft® Windows® supports your model. To view a list of models that Microsoft Windows XP Service Pack 2 supports, visit www.support.microsoft.com to...

  • Page 33: I Cannot Send An S/Mime-Protected Message

    • Verify that Bluetooth® technology on your BlackBerry® Smart Card Reader is turned on and that your BlackBerry Smart Card Reader is within range of your BlackBerry device or computer. • Verify that your computer is connected to your BlackBerry Smart Card Reader.

  • Page 34: My Computer Locked Unexpectedly

    DSA certificate, try using an RSA certificate. Likewise, if you are using an RSA certificate, try using a DSA certificate. • If you are charging your BlackBerry Smart Card Reader, try sending an email message after your BlackBerry Smart Card Reader is charged.
  • Page 35 • If the Interactive Logon: Smart card removal behavior policy is set to Lock workstation and you reset the BlackBerry Smart Card Reader, wait until the BlackBerry Smart Card Reader is on and log in again.

  • Page 37: Legal Notice

    Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion"...
  • Page 38 are registered or pending in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document.
  • Page 39 HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS...
  • Page 40 document does not imply endorsement by RIM of the Third- Party Information or the third party in any way. Installation and use of Third-Party Information with RIM's products and services may require one or more patent, trademark, or copyright licenses in order to avoid infringement of the intellectual property rights of others.
  • Page 41 RIM assumes no liability whatsoever in relation to the Third- Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. BlackBerry® Smart Card Reader Model Number: RBB10BW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8...

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