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Tesla Universal Wall Connector Manual
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Tesla Universal Wall Connector Manual

Tesla Universal Wall Connector Manual

48a single phase
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Universal Wall Connector Manual
48A Single Phase

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Summary of Contents for Tesla Universal Wall Connector

  • Page 1 Universal Wall Connector Manual 48A Single Phase...
  • Page 2 Universal Wall Connector Installation Manual..Considerations for Group Power Management.....41 ................Calculating Group Power Management Requirements for Existing Systems............ 41 Important Safety Information......2 Setting Up Group power management......41 General Warnings and Information....5 Enabling Commercial Charging Features..45 Product Overview..........6 Wall Connector LEDs........46...
  • Page 3 Read all instructions before using this product. Save these instructions. This manual contains important instructions for the Universal Wall Connector that shall be followed during installation, operation, and maintenance. Please review all warnings and cautions before installing and using the Wall Connector.
  • Page 4 Development Canada's license-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Universal Wall Connector Manual...
  • Page 5 NOTE: : Be careful not to damage the circuit boards or components during installation. NOTE: Use a cable sheath or similar containment to cover the supply cables. The color black is recommended. Universal Wall Connector Manual...
  • Page 6 REFER TO OPERATING INSTRUCTIONS: PROTECTIVE CONDUCTOR Indicates that user should refer to operating TERMINAL: Indicates location of or installation instructions before proceeding. grounding connection on the equipment. Universal Wall Connector Manual...
  • Page 7 -22˚F to 122˚F (-30˚C to 50˚C) Storage Temperature -40˚F to 185˚F (-40˚C to 85˚C) Enclosure Rating Type 3R IP 54 Ventilation Not required Means of Disconnect External branch circuit breaker Wi-Fi 2.4 GHz, 802.11b/g/n Agency Approvals ETL/cETL Universal Wall Connector Manual...
  • Page 8 This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Universal Wall Connector Manual...
  • Page 9 Commissioning Procedure on page 29 for details. NOTE: Some Tesla vehicles may draw less current than the max output. Actual charging rate depends on Wall Connector output and onboard charger in the vehicle. Branch Circuit Conductors and Ground Wire • If installing for less than maximum power, refer to local electrical code to select correct conductors and ground wire size that are suitable for the chosen circuit breaker.
  • Page 10 Wall Connector will fault during a ground assurance test. Equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal in the wirebox. Install a ground (PE) wire sized according to local electrical code. Universal Wall Connector Manual...
  • Page 11 2. Insert the charge handle into the vehicle charge port. 3. Check the vehicle controls or the Tesla app to verify charging. 4. To remove the charge handle from the vehicle, press and hold the button on the handle to unlock the charge port.
  • Page 12 Wall Connector is equipped with Wi-Fi to communicate with local site routers, vehicles, mobile devices, other Wall Connectors, and other Tesla products. Press and hold the button on the connector for 5 seconds. The Wall Connector will then be available to connect to WiFi for 15 minutes.
  • Page 13 Wall Connector only supports WPA2/3-secured, 2.4 GHz, 802.11 infrastructure mode networks. NOTE: Networks that are not password protected are not supported. The Wall Connector will not display non- password protected networks in the options list. Universal Wall Connector Manual...
  • Page 14 The Wall Connector will display a solid blue light on the faceplate to indicate that it is communicating with the vehicle and waiting to resume charging. Alternatively, pressing the button on the charge handle after power restoration will cause Wall Connector to resume charging immediately. Universal Wall Connector Manual...
  • Page 15 Firmware updates will be automatically applied to the Wall Connector to improve the user experience and introduce new features. Connect Wall Connector to Wi-Fi for access to the most recent firmware update. See Commissioning Procedure on page Universal Wall Connector Manual...
  • Page 16 PRODUCT OVERVIEW Wall Connector External Components "Wall Connector" refers to the product as a whole. 1. Faceplate 2. Light bar (vertical) 3. Main unit 4. J1772 charge port adapter 5. NACS handle Universal Wall Connector Manual...
  • Page 17 PRODUCT OVERVIEW Wall Connector Internal Components 1. RS-485 port 2. Contact blades 3. Temperature sensor 4. Conductor terminals 5. Zip tie anchor 6. Sliding contacts 7. Wirebox drainage opening (enables Type 3R protection) Universal Wall Connector Manual...
  • Page 18 NOTE: The hex bit, zip tie, and fasteners are located in a plastic bag inside the wirebox, which comes attached to the main unit of the Wall Connector. NOTE: Wall anchors are not included. If installing in concrete or other like materials, use ¼ in (6 mm) wall plugs. Universal Wall Connector Manual...
  • Page 19 Choosing Location Install Wall Connector in a location that allows the charge cable to reach the vehicle charge port without putting strain on the cable. Recommended installation area for Wall Connectors with 24 ft (7.3 m) cable: Universal Wall Connector Manual...
  • Page 20 INSTALLATION Install Wall Connector in a location with ample clearance on all sides to allow the charge cable to loop around the unit and the charge handle to comfortably land in the side dock. Universal Wall Connector Manual...
  • Page 21 INSTALLATION Choosing Height • Maximum height (indoor and outdoor): 60 in (1.52 m) • Recommended height: ~45 in (~1.15 m) • Minimum outdoor height: 24 in (0.6 m) • Minimum indoor height: 18 in (0.45 m) Universal Wall Connector Manual...
  • Page 22 1. Top entry location 2. Rear entry locations (left or right) 3. Bottom entry location For additional installation considerations on sites that will have multiple Wall Connectors, see Considerations for group power management on page Universal Wall Connector Manual...
  • Page 23 1-3/8 in (35 mm) 1-3/8 in (35 mm) 1-3/8 in (35 mm) NOTE: For 1 in (27 mm) rear and bottom entry options, drill with 1-3/8 in (35 mm) step bit to prepare wirebox for fittings. Universal Wall Connector Manual...
  • Page 24 NOTE: Use a level tool with the cardboard mounting template to ensure a level installation as desired. Drill bit, 3/32 in (2.5 mm) Top Entry Bottom Entry Rear Left Entry Rear Right Entry Universal Wall Connector Manual...
  • Page 25 NOTE: Type 3R rating is only possible when washers have sealing gaskets. If mounting to alternate surface (such as a prefabricated pedestal), use alternate fasteners with sealing washers. NOTE: The wood fastener screws are designed to support the weight of the entire Wall Connector, cable, and charging handle. Universal Wall Connector Manual...
  • Page 26 CAUTION: Use copper conductors only. NOTE: Compression-style fittings are recommended to prevent interference. NOTE: For top or bottom wire entry, if installing fittings with a set screw, ensure that the screw is positioned to avoid interference with Wall Connector cables. Universal Wall Connector Manual...
  • Page 27 3. Use a torque driver and the included 4 mm hex bit to torque the terminal screws to 50 in lb (5.6 Nm). NOTE: When installing Wall Connector in a split phase electrical system, use Line-to-Line instead of Line-to-Neutral. Universal Wall Connector Manual...
  • Page 28 2. Secure the main unit to the wirebox with the four included fasteners and the included 4 mm hex bit using a bit driver, applying pressure to the faceplate during the process to compress the internal seal. Firmly hand-tighten the four fasteners until they are secure. NOTE: Do not use a power drill for this step. Universal Wall Connector Manual...
  • Page 29 There's no difference in energizing a leader/follower unit except that multiple units will be fed by 1 breaker, so multiple will turn on when the breaker is flipped. Gen 3 Wall Connector The Wall Connector's LEDs will turn on. See Wall Connector LEDs on page 2. Proceed with commissioning. Universal Wall Connector Manual...
  • Page 30 2. Log in to Tesla One using your Tesla Partner Portal account, or select Create Account to create a new account. NOTE: Apple users may be prompted to allow Tesla One to find and connect to devices on the local network.
  • Page 31 2. Select Update if a software update is available. NOTE: Tesla One gets new features every week, so update frequently! The app should automatically update but it is best practice to check for new updates, and manually update when one is available.
  • Page 32 ◦ All Vehicles: default option, any vehicle can charge from this Wall Connector. ◦ Only Teslas: any Tesla can charge from this Wall Connector. ◦ Authorized Teslas Only: only Teslas configured in device setup or Tesla app can charge from this Wall Connector.
  • Page 33 • Removing a Wall Connector from a network will temporarily set that device’s max output to 6 amps. Cycle circuit breaker to reset Wall Connector to original configuration setting. • Leader Wall Connector will share site Wi-Fi with follower Wall Connectors. Universal Wall Connector Manual...
  • Page 34 Critical fault: Needs to be monitored. If it lasts for over 3 days, call Tesla Service. Non-critical fault: Charging blocked due to authentication error, call Tesla Service. Offline: Wall Connector does not have good connectivity and cannot connect to Tesla Servers. Contact your Tesla Certified Installer.
  • Page 35 Even at a lower power level, most people can charge enough overnight to meet their daily driving needs. Setting up Static Power Management in the Tesla One app Your installer will configure Static Power Management when commissioning your Wall Connector by following the steps below: 1.
  • Page 36 STATIC POWER MANAGEMENT 2. Select the 'Installation Settings' card on the commissioning home screen. 3. Choose 'Country' and 'Breaker Size (A).' Click 'Done.' Learn how to install an energy meter and configure it for dynamic power management. Universal Wall Connector Manual...
  • Page 37 Installer. How It Works Using a Tesla-approved power meter, Dynamic Power Management continuously monitors the available power in your panel and adjusts your Wall Connector charge rate based on electrical usage in your home. So when your home is using more power—for example, when you have a dryer and a water heater running—your vehicle will charge more slowly.
  • Page 38 Gen 3 Wall Connector Group Power Management. Total current output of Wall Connectors that are grouped will never exceed the site's total allocated power. 1. AC feed (service panel) 2. Group Power Management via Wi-Fi communication Universal Wall Connector Manual...
  • Page 39 Wall Connectors begin plugging into vehicles, the system will automatically distribute power based on the total power allocated to the site. Table 3. Group Power Management with Sub-Panel Item Description Wall Connector 60A branch circuit 100A sub-panel/feeder breaker Universal Wall Connector Manual...
  • Page 40 GROUP POWER MANAGEMENT Table 4. Group Power Management without Sub-Panel Item Description Wall Connector 60A branch circuit Group Power Management Setup With Single Branch Circuit Universal Wall Connector Manual...
  • Page 41 GROUP POWER MANAGEMENT Item Description Wall Connector 60A branch circuit Universal Wall Connector Manual...
  • Page 42 This enables more connector installations and higher charging throughput by allowing individual Wall Connectors to be installed at their full current branch circuit capability, while setting a total allocated current so that the electrical service is not overloaded. Universal Wall Connector Manual...
  • Page 43 A load center with multiple Wall Connector branch circuits, in additional to other unrelated electrical loads. Dedicated EV Panel A load center which is fully dedicated to Tesla Wall Connectors installed for group power management. Installation Options Electric vehicle branch circuits can be installed in shared panels or dedicated EV panels.
  • Page 44 2. Select Add Follower to begin pairing process: 1. Follow on screen instructions to add a second Wall Connector by either scanning QR code from Quick Start Guide or manually entering the SSID and WPA2 info: Universal Wall Connector Manual...
  • Page 45 • Removing a Wall Connector from a network will temporarily set that device’s max output to 6 amps. Cycle circuit breaker to reset Wall Connector to original configuration setting. • Leader Wall Connector will share site Wi-Fi with follower Wall Connectors. Universal Wall Connector Manual...
  • Page 46 • Generate revenue from pay-per-use charging • Attract residents, renters and guests, or increase traffic to your business • Monitor live charger statuses and usage reports • Optional inclusion on Tesla’s Find Us page and in-vehicle map for eligible charging sites Universal Wall Connector Manual...
  • Page 47 When multiple Wall Connectors are linked for group power management, the center blue LED will illuminate during the 10-second startup window. Other SSID broadcasting, ready Waiting to charge, Standby, waiting to plug in Charging in progress to commission communicating with vehicle Top green solid Every green streaming Green pulsing Blue solid Universal Wall Connector Manual...
  • Page 48 Reduce the vehicle's charge current setting. If the issue persists and the red blinks detected attached vehicle is manufactured by Tesla, record the vehicle's VIN and approximate time of the fault and contact Tesla. If the vehicle is not manufactured by Tesla, contact the vehicle's manufacturer. Universal Wall Connector Manual...
  • Page 49 Blue "breathing" Connected to Vehicle, Electric Vehicle Verify device configuration to ensure settings Two (2) blue blinks Service Equipment not ready to charge like scheduled charging, Open Charge Point Protocol, or access control are not preventing charging Universal Wall Connector Manual...
  • Page 50 TORQUE SPECIFICATIONS Table 7. Torque Specifications Component Specification Electrical Terminations strip to 13 mm (1./2") Terminal Connections 50 in lb (5.6 Nm) M4 screws (x4) Universal Wall Connector Manual...
  • Page 51 Failure to contact Tesla upon discovery of a defect covered by this Charging Equipment Limited Warranty; Any repair, alteration or modification to the Tesla connector or adapter or any part, or the installation or use of any parts or accessories, made by a person or facility not authorized or certified to do so; and Lack of or improper installation, repair or maintenance, including use of non-genuine Tesla accessories or parts.
  • Page 52 Charging Equipment Limited Warranty. Subject to local laws and regulations, the decision of whether to repair or replace a part or to use a new, reconditioned or remanufactured part will be made by Tesla, in its sole discretion. Tesla may occasionally offer to pay some or all of the cost of certain repairs that are not covered by this Charging Equipment Limited Warranty, either for specific models or on an ad hoc, case-by-case basis.
  • Page 53 Tesla will pay all AAA fees for any arbitration, which will be held in the city or county of your residence. To learn more about the Rules and how to begin an arbitration, you may call any AAA office or go to www.adr.org.
  • Page 54 You may opt out of arbitration within 30 days after signing this Charging Equipment Limited Warranty by sending a letter to: Tesla, Inc.; P.O. Box 15430; Fremont, CA 94539-7970, stating your name, product, and intent to opt out of the arbitration provision. If you do not opt out, this agreement to arbitrate overrides any different arbitration agreement between us, including any arbitration agreement in a lease or finance contract.
  • Page 55 Not Recommended Limit Each Universal Wall Connector has three bi-directional terminals in the wirebox: L1, L2, and GND. Form a daisy- chained network by connecting the cables from each terminal of the Wall Connector to the corresponding terminal of another wall connector as shown below.
  • Page 56 11.5 kW 10 kW For a 6 Wall Connector site, a 225 A breaker panel is preferred. For a single-phase implementation, see figure below. For a 12 Wall Connector site, a 400 A breaker panel is preferred. Universal Wall Connector Manual...
  • Page 57 APPENDIX A: DAISY CHAINING MULTIPLE WALL CONNECTORS To implement daisy chaining in a three-phase system, daisy-chained groups of Wall Connectors should be distributed as evenly as possible among phase pairs as shown in the figure below. Universal Wall Connector Manual...
  • Page 58 If the Wall Connectors are mounted on a pedestal, drill two openings at the rear entry locations with a 1-1/8 in (29 mm) step bit. Route the wiring through these openings and through the pedestal to make the connections. Universal Wall Connector Manual...
  • Page 59 APPENDIX A: DAISY CHAINING MULTIPLE WALL CONNECTORS Examples of Daisy Chain on a Wall Mounted Site If the Wall Connectors are mounted on a wall, you can utilize either the top or bottom openings and route the wires through a 1-inch conduit. Universal Wall Connector Manual...
  • Page 60 Revision 1.0...