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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related
materials, is the valuable property of NEC Corporation (NEC) and/or its licensors.
NEC and/or its licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufacturing,
reproduction, use, and sales rights thereto, except to the extent said rights are
expressly granted to others.
The NEC product(s) discussed in this document are warranted in accordance with
the terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system
configuration, customer data, and operator control. Since implementation by
customers of each product may vary, the suitability of specific product
configurations and applications must be determined by the customer and is not
warranted by NEC.
To allow for design and specification improvements, the information in this
document is subject to change at any time, without notice. Reproduction of this
document or portions thereof without prior written approval of NEC is prohibited.
MultiSync and PowerMate are registered trademarks of NEC Technologies, Inc.
FastFacts is a trademark of NEC Technologies, Inc.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners.
Copyright 1996
NEC Technologies, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved
First Printing — February 1996
7-1 Shiba 5-Chome, Minato-Ku
Copyright 1996
NEC Corporation
Tokyo 108-01, Japan
All Rights Reserved

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Summary of Contents for NEC POWERMATE V

  • Page 1 PROPRIETARY NOTICE AND LIABILITY DISCLAIMER The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Corporation (NEC) and/or its licensors. NEC and/or its licensors, as appropriate, reserve all patent, copyright and other...
  • Page 2: Table Of Contents

    Contents Using This Guide Text Conventions ............. viii Related Documents........... Introducing Your Computer Front Features............System Controls and Lamps ........ IR Window ............Diskette Drive A ..........CD-ROM Reader ..........Back Features ............External Connectors ..........1-11 Power Supply Features........1-12 Network Interface Board ........
  • Page 3 WinDAT..............Recording .WAV Files ........Loading and Playing .WAV Files......3-10 Editing .WAV Files ..........3-11 Setting System Parameters The Setup Utility............How to Start Setup........... How to Use Setup ............ The Menu Bar............. The Legend Bar........... Selecting a Menu Item ........Displaying a Submenu........
  • Page 4 Microphone Problems.......... Diagnostic Diskette ..........Getting Help............. Getting Help from Your Company ....... Getting Help from Your NEC Dealer ....7-10 Getting Help from NEC's Technical Support Center ............... 7-10 NEC Warranty/Non-Warranty Repair Service ..7-10 Setting Up a Healthy Work Environment Making Your Computer Work for You .....
  • Page 5 Checking Your Comfort: How Do You Measure Up? A-12 Checking Your Chair........... A-12 Checking Your Keyboard ........A-12 Checking Your Mouse......... A-12 Checking Your Monitor........A-12 Checking You ............. A-13 Index List of Tables Quick Reference to Information About Your Computer ...............
  • Page 6: Using This Guide

    Using This Guide The PowerMate V Series User's Guide provides a quick reference to information about your computer. The guide contains the following information: Chapter 1, Introducing Your Computer, provides a look at system components. See this chapter to familiarize yourself with your system.
  • Page 7: Text Conventions

    Chapter 7, Solving System Problems, contains troubleshooting tips for solving simple problems and provides information where you can find help when you cannot solve a problem yourself. Appendix A, Setting Up a Healthy Work Environment, contains guidelines to help you use your computer productively and safely.
  • Page 8: Related Documents

    ® documentation ships with your PowerMate V Series system. NEC PowerMate V Series Quick Setup/ Quick-Reference Roadmap Quick Setup contains information for quickly getting your system up and running. Read this information to set up the system for the first time.
  • Page 9 How Does Your Workplace Measure Up? This brochure provides information for setting up and using your computer productively and safely. Information includes guidelines to reduce the risk of injury associated with using a computer. TabWorks User's Guide This guide describes how to use TabWorks™ for organizing your work and launching your applications from a notebook-like location.
  • Page 10 PowerMate V Series Service and Reference Manual (part number 819-181328-001) which provides information for maintaining, troubleshooting, and repairing the PowerMate V Series system. This guide also includes hardware and interface information for programmers, engineers, and others who need to know how the system is designed.
  • Page 11 NEC FastFacts NEC FastFacts is an automated service that sends the latest information about NEC and its products directly to a fax machine. The service is available 24 hours a day, 7 days a week. With FastFacts, you can obtain product literature and technical information bulletins.
  • Page 12: Introducing Your Computer

    The following information provides a brief overview of the front and back features of your system. For a comprehensive source of information about your computer, see the online NEC PowerMate V Series System ® Documentation in the Windows NEC Information group.
  • Page 13 Power Button IR Window CD-ROM Reader Diskette Drive A System Controls and Lamps Front features — desktop models Power Lamp Disk Lamp Reset Button Suspend Button System controls and lamps — desktop models 1-2 Introducing Your Computer...
  • Page 14 Power Button System Controls and Lamps IR Window Diskette Drive A CD-ROM Reader Front features — minitower models Power Lamp Disk Lamp Reset Button Suspend Button System controls and lamps — minitower models Introducing Your Computer 1-3...
  • Page 15: System Controls And Lamps

    System Controls and Lamps System controls let you select specific system operations. Lamps let you know the status of system operation. Your computer has the following controls and lamps: Power button Press this button to turn on system power. Press it again to turn off the power.
  • Page 16: Ir Window

    A steady green lamp indicates that the power is on to all system components. A blinking green lamp indicates that the system is in Suspend mode with full power reduction. Disk lamp Indicates if your hard disk is doing anything. A green lamp tells you that the hard disk is reading or writing data.
  • Page 17: Diskette Drive A

    Diskette Drive A Diskette drive A loads and starts programs from a diskette. Diskette drive A is your primary “bootable” drive. Diskette Release Button Diskette Drive Busy Lamp Diskette drive A features Your diskette drive has the following features: Diskette drive busy lamp Lights when your diskette drive is reading to or writing from a diskette.
  • Page 18: Cd-Rom Reader

    CD-ROM Reader A six-speed CD-ROM reader is a standard feature in multimedia models. The CD-ROM reader is assigned as drive E. Use the CD-ROM reader to load and start programs from a compact disc (CD). You can also use the CD-ROM reader to play your audio CDs.
  • Page 19: Back Features

    The CD-ROM reader has the following features: CD tray Provides a surface for loading a CD into the reader. Press the open/close/stop button to open or close the CD tray. CD busy lamp Lights when the reader is retrieving data, music, or graphics/audio from a CD.
  • Page 20 Voltage Selector Printer Port Serial Port 1 Switch Serial Port 2 Mouse Port Power Audio VGA Monitor Socket Keyboard Port Connectors Connector Rear features — desktop models The following figure identifies the audio connectors called out in the previous figure. Microphone In Jack Line In Jack...
  • Page 21 VGA Monitor Connector Audio Connectors Printer Port Serial Port 1 Serial Port 2 Keyboard Port Mouse Port Voltage Selector Switch Power Socket Rear features — minitower models The following figure identifies the audio connectors that were called out in the previous figure. Microphone In Jack Line In Jack...
  • Page 22: External Connectors

    Your system has the following external connectors: VGA monitor connector Attach the signal cable from your monitor to this ® connector. Supports an NEC MultiSync monitor or other video graphics array (VGA)-compatible monitor with a 15-pin connector. Audio connectors These connectors come integrated on multimedia models.
  • Page 23: Power Supply Features

    Keyboard port Attach the keyboard that comes with your computer to this connector. The keyboard port supports a personal system (PS)/2®- compatible, 101-key or 104-key keyboard (in the U.S. and Canada) or a 102-key keyboard (in the United Kingdom and Germany) with a 6-pin mini DIN connector.
  • Page 24: Network Interface Board

    Network Interface Board Network-ready models come with an Ethernet network interface board. The board allows you to connect the system to an Ethernet network and communicate with other computers. The network interface board, also referred to as a network interface card (NIC), provides three connectors for coaxial and twisted-pair network cabling: BNC —...
  • Page 25: Speakers

    RJ-45 Connector AUI Connector BNC Connector Network interface board connectors — minitower models If you have a network-ready model, see “Network Setup Utility” in your online Product Information Center to set up a network-ready system. SPEAKERS Multimedia models come with a pair of high-quality stereo speakers that you can arrange to suit your work environment.
  • Page 26: Microphone

    The sound software is Voyetra Multimedia Sound Software. See Chapter 3 for information on using the Multimedia Sound Software. MICROPHONE The microphone allows you to record voice and sound into your computer data files. See Chapter 3 for information on recording sound using the Multimedia Sound Software.
  • Page 27: Getting Started

    Getting Started This chapter provides the information you need to start using your system. Information includes: Using a Mouse If you are already familiar with using a mouse, skip this section. Using Online Documentation Read this section to use the comprehensive online system documentation about your system.
  • Page 28: Using Online Documentation

    No more looking for printed documents. Information about your system is available right from Windows. To access the system documentation, locate the NEC Information group in Windows. Double click the NEC Online Guide icon. A welcome screen appears with the information you need to use the online documentation.
  • Page 29 The NEC PowerMate V Series System Documentation is a comprehensive source of information about your system. To help you find the information you need, the documentation is organized by topic and the following modules: System Tour User’s Guide Product Information Center Option Installation Center Support Center.
  • Page 30: Where To Go From Here

    Read Appendix A, “Setting Up a Healthy Work Environment.” Take the System Tour in your online NEC PowerMate V Series System Documentation. See the online User’s Guide in your online NEC PowerMate V Series System Documentation.
  • Page 31: Quick Reference To Information About Your

    Quick Reference to Information About Your Computer WHAT YOU WANT TO FIND WHERE TO FIND IT Basic information about my Online User’s Guide in the NEC PowerMate V computer Series System Documentation Setting up a network-ready “Network Setup” in the online Product...
  • Page 32: Computer

    WHAT YOU WANT TO FIND WHERE TO FIND IT Understanding power “Saving Power” and “Managing Power” in the management online User’s Guide ( NEC PowerMate V Series System Documentation ) Using online services, like Online Services Help group America Online®, Prodigy®...
  • Page 33: Using Voyetra Sound Software

    Using Voyetra Sound Software Your PowerMate multimedia configuration ships with Voyetra’s Multimedia Sound Software. Use this software to adjust the volume of your speakers, record sound using a microphone, play, edit, and record .WAV files, play music on your CD-ROM, and record, play or edit Musical Instrument Digital Interface (MIDI) sequences and save them as .MID files.
  • Page 34: Power Bar

    AudioStation The AudioStation screen resembles a component stereo system. Each module controls a function of your sound system. An explanation of each module follows the figure. Power Mixer Module CD Module DAT Module MIDI Module AudioStation main screen layout Power Bar The Power Bar is the most important module because it controls the other modules.
  • Page 35 MIDI Help Digital Mixer Power Audio Power bar layout To activate a module, click on the appropriate button. If the module is open, it closes and disappears from the stack. If the module is closed, it opens and appears at the bottom of the stack.
  • Page 36: Mixer Module

    NOTE The online help gives detailed information on each module. Mixer Module Use the Mixer module to adjust the volume and tone levels for your speakers and other AudioStation functions. The levels are adjusted by placing your pointer on the appropriate slider and dragging it up or down.
  • Page 37: Digital Audio Transport (Dat) Module

    Digital Audio Transport (DAT) Module The DAT module records sound by turning incoming electrical signals into numbers using a circuit called an Analog to Digital Converter (ADC) and saves it in computer memory. To play back the sound, a Digital to Analog Converter (DAC) changes the data back into electrical signals that the audio equipment amplifies and directs to the speakers or headphones.
  • Page 38: Midi Orchestrator

    Click on the Edit button to activate MIDI Orchestrator. Use the slides and buttons to edit the file as desired, then save the changed file. MIDI ORCHESTRATOR The MIDI Orchestrator component allows you to play, record, and edit MIDI files. When you select MIDI Orchestrator from the Voyetra Program Group, the MIDI Mapper screen appears as shown in the following figure.
  • Page 39: Playing A Midi Song File

    Playing a MIDI Song File To load and play a MIDI song file, use the following procedure. Select Open from the Files menu and locate your MIDI files in the directory. Select the file by double clicking on the file name. The file loads into MIDI Orchestrator and the sliders automatically adjust to the correct volume for each channel.
  • Page 40 Now you have several editing options to choose from as follows. To set or change tempo, click on the Tempo numerical and drag it up or down to set the initial tempo for the song. To adjust all the tempos, click on the Tempo Offset to set the tempo up or down.
  • Page 41: Windat

    WinDAT The WinDAT component allows you to play, record, and edit .WAV files. When you select WinDAT from the Voyetra Program Group, the following screen appears. Transport Controls Range Controls Graphic File Display Status Area WinDAT screen layout The following sections explain how to use WinDAT to record, play, and edit .WAV files.
  • Page 42: Loading And Playing .Wav Files

    In the Data Format field select the desired format. Choose the sample rate at the Sample Rate field. Select mono or stereo. If stereo is being used, the green light is lit. Check the entries in the Work Directory and Temp Directory fields.
  • Page 43: Editing .Wav Files

    To hear the file, press the Audition button. If Auto Audition is enabled, you automatically hear each file as you select it. To open a file, double-click on its file name and choose After the file loads, a graphic display of the audio file fills the Graphic File Display.
  • Page 44: Setting System Parameters

    Setting System Parameters This chapter describes the Setup utility program that allows you to enter system configuration information and control special features of the system. NOTE Your system ships from the factory with the correct system parameters for your configuration. Unless you add optional hardware, you do not need to run Setup to operate your system.
  • Page 45: The Setup Utility

    THE SETUP UTILITY The Setup utility lets you view and set system parameters. Use the Setup utility program to set the time and date. update or check system parameters when you add or remove expansion options. change or set power management features. correct a hardware discrepancy when the Power-On Self-Test (POST) displays an error message and prompts you to run Setup.
  • Page 46: How To Start Setup

    HOW TO START SETUP To start the Setup utility, follow these steps: Turn on or reboot your system. Setup displays the following message: Press <F2> to enter SETUP Press . Setup’s Main Menu window appears similar to the following screen. NOTE The screen shown is typical of your system.
  • Page 47: How To Use Setup

    HOW TO USE SETUP The Setup utility has a Main Menu window and five top- level menus with submenus. The Main Menu window contains the following areas: A title line — the top line of the Main Menu. This line displays the Setup utility name and copyright message.
  • Page 48: The Menu Bar

    The Menu Bar The menu bar at the top of the Main Menu window lists these menus: Main — Use this menu for basic system configuration. For example, select “Main” to set the system time, system date, diskette drives, and video parameters. Use this menu to check memory parameters.
  • Page 49: The Legend Bar

    The Legend Bar Use the keys listed in the legend bar on the bottom of the Setup menu to make your selections or exit the current menu. The following table describes the legend keys and their alternates. Setup Key Functions FUNCTION F1 or Alt-H Displays the General Help window (described later...
  • Page 50: Selecting A Menu Item

    Selecting a Menu Item To select a menu item, use the arrow keys to move the cursor to the field you want. Then use the value keys (F5, -, F6, +, or space bar) to cycle through the value for that field. The Save Values command in the Exit Menu saves the values currently displayed in all the menus.
  • Page 51 Parameters available directly from the Main Menu summary window have a right-pointing triangle next to the parameter. Use the arrow keys to move the cursor to the parameter and press to select a submenu. Enter See the sections following the table for a description of Main Menu parameters from the summary window.
  • Page 52: Ide Adapters

    IDE Adapters IDE adapters control the IDE devices, such as IDE hard disk drives and IDE CD-ROM readers, in your system. Your system uses two IDE controllers integrated on the system board. Setup supports up to four IDE devices, with an IDE adapter for each of the following configurations: 1 Master 1 Master, 1 Slave...
  • Page 53 Select the IDE Adapter option configuration directly from the Main Menu summary window. Available options include: IDE Adapter 0 Master IDE Adapter 0 Slave IDE Adapter 1 Master IDE Adapter 1 Slave. IDE Adapter 0 configures the fast IDE port (IDE1 connector), and IDE Adapter 1 configures the standard IDE port (IDE2 connector).
  • Page 54: Memory Cache

    IDE Hard Disk Parameters PARAMETER OPTIONS DESCRIPTION Type 1 to 39 Selecting 1 to 39 fills in all remaining User fields with values for predefined disk Auto type. “User” prompts the user to fill in remaining fields. When “Auto” is selected the BIOS automatically sets the drive type.
  • Page 55: Memory Shadow

    CAUTION Incorrect settings can cause the system to malfunction. Memory Cache Parameters PARAMETER OPTIONS DESCRIPTION External Cache Enabled (default) Sets the state of external cache. Disabled Cache Video BIOS Enabled (default) Controls caching of the video BIOS area Disabled area. Caching Memory Enabled Default is disabled.
  • Page 56: Numlock

    Boot Parameters PARAMETERS OPTIONS DESCRIPTION Summary Screen Enabled (default) Displays system configuration at the Disable end of boot-up. Floppy Check Enabled (default) Verifies diskette type during bootup. Disabled Disabling speeds boot time. Last Boot Fail 3 (default) Sets the number of times you can User-selectable settings attempt to boot the system.
  • Page 57: The Advanced Menu

    Keyboard Parameters PARAMETERS OPTIONS DESCRIPTION NumLock Auto (default) On or Off turns NumLock on or off at bootup. Auto turns NumLock on if it finds a numeric key pad. Keyboard Auto- Fast (default) Sets the delay time after the key is Repeat Rate Medium held down and before it begins to...
  • Page 58: Integrated Peripherals Menu

    Advanced Menu Parameters PARAMETER OPTIONS DESCRIPTION Plug & Play OS Select "Yes" if you are using a Plug & Yes (default) Play capable operating system such as Windows 95. Otherwise, set to "No." Reset Configuration No (default) If Windows 95 or the ICU has difficulty Data configuring the system, try setting this parameter to "Yes"...
  • Page 59: Integrated Peripherals Parameters

    NOTE A Supervisor password might be required to select parameters from the Integrated Peripherals menu. Use the legend keys to make your selections and exit to the Main Menu. Use the table that follows to configure your peripherals. Integrated Peripherals Parameters FEATURE OPTIONS DESCRIPTION...
  • Page 60: The Security Menu

    Integrated Peripherals Parameters FEATURE OPTIONS DESCRIPTION Diskette Enabled (default) Enables the on-board diskette drive Controller Disabled controller. Local Bus IDE Both (default) Enables the on-board IDE controllers. Adapter Disabled “Both” enables the primary (fast) Primary channel and secondary (standard) channel. “Primary” enables only the primary (fast) channel.
  • Page 61 CAUTION The features that you set in the Security menu affect the features that appear on the Security menu as well as on other Setup menus. Enabling “Supervisor Password” requires a password for entering Setup. Passwords are not case sensitive. Pressing at either Set Supervisor Password or Set Enter...
  • Page 62: System Security Options

    System Security Options FEATURE OPTIONS DESCRIPTION Supervisor Password Disabled (default) Must set to Enabled to set a is Enabled Enabled Supervisor password. Set Supervisor Up to seven Pressing displays a dialog Enter Password alphanumeric box for entering the supervisor characters password.
  • Page 63: The Power Menu

    System Security Options FEATURE OPTIONS DESCRIPTION System Backup Disabled (default) When a schedule is specified, Reminder Daily displays a message during bootup Weekly asking (Y/N) if you have backed Virus Check Monthly up the system or scanned it for Reminder viruses.
  • Page 64: Power Management Parameters

    NOTE To disable all power management features, set advanced power management (APM) Disabled. See the following table to set power management parameters. Power Management Parameters FEATURE OPTIONS DESCRIPTION Enabled (default) Advanced power management (APM) Disabled allows APM-aware software to better manage power savings.
  • Page 65: The Exit Menu

    THE EXIT MENU Selecting “Exit” from the menu bar displays the following exit options. Note that does not exit this menu. You must select one of the items from the menu or menu bar to exit. Save Changes & Exit Discard Changes &...
  • Page 66: Discard Changes & Exit

    Discard Changes & Exit Use this option to exit Setup without recording any changes you may have made. Get Default Values To load all the default Setup values in the Setup menus, select Load ROM Default Values from the Main Menu. The program displays this message: ROM Default values have been loaded! Press <space>...
  • Page 67: Save Changes

    Save Changes Save Changes saves all the selections without exiting Setup. You can return to the other menus if you want to review and change your selections. 4-24 Setting System Parameters...
  • Page 68: Setting System Board Jumpers

    Setting System Board Jumpers This chapter provides jumper setting information for configuring your system for a particular system requirement. Situations that require changing the jumper settings include the following: You are upgrading your processor You are clearing the system board CMOS You are resetting your password.
  • Page 69: Changing Processor Jumper Settings

    CHANGING PROCESSOR JUMPER SETTINGS The following procedure explains how to locate and change the jumper setting when you upgrade your processor. WARNING: The system power must be off before changing a jumper setting. Power off and unplug the system and any peripherals. Remove the system unit cover (see the Option Installation Center in your online documentation).
  • Page 70 Set the Processor/Bus Speed jumpers for your processor upgrade. Change the jumper setting by lifting the plastic block and placing it on the appropriate pins as shown in the following figure. NEC recommends using needle- nose pliers to move a jumper. Setting System Board Jumpers 5-3...
  • Page 71 Processor/Bus Speed 75-MHz Processor/ 50-MHz Bus Speed 90-MHz Processor/ 60-MHz Bus Speed 100-MHz Processor/ 66-MHz Bus Speed 120-MHz Processor/ 60-MHz Bus Speed 133-MHz Processor/ 66-MHz Bus Speed 150-MHz Processor/ 60-MHz Bus Speed 166-MHz Processor/ 66-MHz Bus Speed System configuration jumper settings 5-4 Setting System Board Jumpers...
  • Page 72: Clearing Cmos

    Reinstall any removed expansion boards (see the Option Installation Center in your online documentation). Replace the system unit cover (see the Option Installation Center in your online documentation). Power on the system. CLEARING CMOS If an interruption occurs during the BIOS upgrade that prevents continuation of the process, it is possible that the BIOS may be left in an unstable state.
  • Page 73 Locate the BIOS Recovery jumper on the system board (see the figure “Locating system configuration jumpers” earlier in this chapter). You may have to remove any installed expansion boards to access the jumpers (see the Option Installation Center in your online documentation). Set a jumper on the BIOS Recovery pins.
  • Page 74: Clearing Your Password

    CLEARING YOUR PASSWORD If you forgot your password, use the following procedure to clear your current password and to set a new one. Power off and unplug the system and any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting.
  • Page 75 If you removed any expansion boards, replace them (see the Option Installation Center in your online documentation). Replace the system unit cover. Power on the system. Run Setup to set a new password (see Chapter 4, Setting System Parameters). 5-8 Setting System Board Jumpers...
  • Page 76: 24-Hour Information Services

    24-Hour Information Services NEC has made it easy for you to get information and help when you need it. We offer 24-hour information services via: ™ NEC’s FastFacts Service NEC’s Bulletin Board Service ® America Online Service ® CompuServe Online Service AT &...
  • Page 77: Nec's Fastfacts Service

    NEC’S FASTFACTS SERVICE NEC’s FastFacts service is a self-help, automated electronic information service for obtaining up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, technical information bulletins, illustrated parts lists, part numbers, and other information about your system. Using a fax machine, you can obtain information from FastFacts 24 hours a day, 7 days a week.
  • Page 78 Order information from FastFacts as follows. If you would like instructions for using FastFacts, request document number 63233469 when prompted. Be sure that your fax machine or fax/modem is on. Have the document number ready for the document you want. At your touch-tone telephone, enter 800-366-0476 (U.S.
  • Page 79: Nec Bulletin Board Service

    NEC BULLETIN BOARD SERVICE If you have access to a modem, the NEC Bulletin Board Service (BBS) can be used to provide you with the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) for system enhancements and upgrades.
  • Page 80 From the Phone menu, click on Dial, enter the BBS phone number (508-635-4706), and click OK. Your business phone system and/or location might require a 9 1 or 1 prefix. NOTE The first time that you use the BBS, you will be requested to provide information for a new user.
  • Page 81 After you complete downloading your file, log off the BBS as follows. Press (to continue) Enter Press (command for Goodbye/Hangup). Press Enter. 6-6 24-Hour Information Services...
  • Page 82: America Online Service

    AMERICA ONLINE SERVICE If you subscribe to America Online, you can use the service to obtain information about NEC and its products. You can use America Online to E-mail technical questions to NEC’s Technical Support staff, post technical questions and messages on the Message Board, and access the NEC Software Library to download files.
  • Page 83: Compuserve Online Service

    Use the following steps to access CompuServe and NEC’s online information services. Log onto CompuServe. At the opening screen, click on Service, type in NEC TECH at the prompt, and click OK. At the NEC menu, double-click on one of the following...
  • Page 84: At & T Interchange

    AT & T INTERCHANGE If you subscribe to the AT&T Interchange online service, you can use the service to obtain information about NEC and its products. You can use the AT&T Interchange to obtain NEC corporate and product information, and participate in online discussions pertaining to NEC products.
  • Page 85: E-Mail/Fax Technical Support Service

    E-mail over the Internet network if you have a modem. The Internet address is: tech-support@nectech.com You can also fax technical questions to the NEC Technical Support Center if you have access to a fax machine or fax/modem. The fax number is:...
  • Page 86: Internet

    INTERNET If you have a modem, you can access NEC’s Home Page on the Internet World Wide Web. You can do this through a commercial online service or through your Internet account. NEC’s Home Page contains general information about NEC products.
  • Page 87: Nec Technical Support Services

    NEC also offers direct technical support through its Technical Support Center. Direct assistance is available 24 hours a day, seven days a week. Call the NEC Technical Support Center, toll free, at 1-800-632-4525. Please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem before calling.
  • Page 88 Solving System Problems Your system has a built-in checking program that automatically tests its components when you turn the system unit power on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, use the information in this chapter to determine and solve the problem.
  • Page 89: Problem Checklist

    PROBLEM CHECKLIST If you have problems, go through the following checklist for possible solutions. Is the power switch on for the computer and any connected peripherals (monitor, printer)? Check that all power switches are on. Is the computer and its peripherals connected to a working AC power outlet or surge protector? Check the outlet or surge protector by plugging a lamp into the outlet or surge protector.
  • Page 90: Solutions To Common Problems

    System sounds continuous beeps Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call your NEC dealer or the NEC Technical Support Center. System does not maintain date, time, system...
  • Page 91 Run the Setup Utility and check the Boot parameter settings to verify that the initial boot parameter is set for hard drive C and not for a diskette drive. System performance appears sluggish Check that your system is set for optimal operation. See your operating system documentation.
  • Page 92: Diskette Drive Problems

    Diskette Drive Problems Check the following problems to see the possible cause and solution. Diskette won't load Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted.
  • Page 93: Monitor Problems

    Monitor Problems Check the following problems to see the possible cause and solution. Monitor screen is dark Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contrast controls are adjusted.
  • Page 94: Keyboard/Mouse Problems

    Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Image appears on screen but nothing happens when you use the mouse or keyboard Tighten the keyboard or mouse cable connection. If this does not help, turn off the system, wait five or more seconds, and turn on the system.
  • Page 95: Speaker Problems

    DIAGNOSTIC DISKETTE If you are unable to resolve your system's problem using the Problem/Solutions topics in this chapter, NEC suggests that you run the diagnostic diskette. The diagnostic diskette permits quick testing of all major system components, individual testing of different system components, and access to various testing options.
  • Page 96: Getting Help

    NEC’s Bulletin Board Service America Online Service CompuServe Online Service AT & T Interchange Online Service E-mail to NEC’s Technical Support Services through a commercial online service or Internet Fax Service to NEC’s Technical Support Services Internet NEC’s Technical Support Services.
  • Page 97: Getting Help From Your Nec Dealer

    Getting Help From Your NEC Dealer The NEC dealer from whom you purchased your system is a good source of help and should be contacted. The dealer is backed by complete support resources and programs within NEC. Getting Help From NEC's Technical Support Center Help is available to you through the NEC Technical Support Center.
  • Page 98: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
  • Page 99 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.
  • Page 100: Arrange Your Equipment

    ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
  • Page 101: Adjust Your Chair

    ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 102 Your seat depth should allow your lower back to com- fortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...
  • Page 103: Adjust Your Input Devices

    ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 104 Type with your hands and wrists floating above the key- board. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
  • Page 105: Adjust Your Monitor

    ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
  • Page 106 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.
  • Page 107: Vary Your Workday

    VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, stand- ing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
  • Page 108: Pre-Existing Conditions And Psychosocial Factors

    Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. NOTE For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations.
  • Page 109: Checking Your Comfort: How Do You Measure Up

    CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest sup- porting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture?
  • Page 110 Checking You Is your work area set up to promote a natural and relax- ing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?
  • Page 111: Index

    Index values, 4-22, 4-23 CMOS jumper, 5-5 Accessing Voyetra COM ports, 4-15, 4-16 Windows 95, 3-1 CompuServe, 6-8 Windows for Workgroups, 3-1 Configuration Activating an AudioStation module, jumpers, 5-2 Connectors, 1-11 America Online, 6-6 keyboard, 1-12 APM, 4-21 mouse, 1-12 AT&T Interchange, 6-9 network interface board, 1-13 Audio connectors, 1-11...
  • Page 112 NEC bulletin board service, 6-4 FastFacts service, 6-2 NEC technical support, 6-12 NEC's FastFacts, 6-2 Fax support, 6-10 Features NEC's ftp site, 6-11 back, 1-9–1-14 NEC's World Wide Web home CD-ROM reader, 1-7 page, 6-11 World Wide Web, 6-11 diskette drive, 1-6 Internet, 6-11 front, 1-1–1-8...
  • Page 113 Multimedia Sound Software connector, 1-11 package, 3-1 settings, 4-15 Problems, 7-2 CD-ROM, 7-7 NEC bulletin board service, 6-4 Common problem solutions, 7-3 NEC Information group, 2-2 Diskette drive, 7-5 NEC repair service, 7-10 Keyboard/mouse, 7-7 NEC technical support center, 7-10...
  • Page 114 4-13 If you have a problem, 7-1 large disk access mode, 4-14 Minor problems, 7-2 legend bar, 4-6, 4-7 NEC Technical support center, loading default settings, 4-23 7-10 loading previous values, 4-23 Online diagnostics, 7-8 Main Menu, 4-3...
  • Page 115 Index-5...
  • Page 116 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

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