Dell Studio 0C547MA00 Setup Manual page 38

Solving Problems
NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.
If the computer stops responding or a solid blue
screen appears —
WARNING: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.
If a program is designed for an earlier
Microsoft Windows
® ®
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.
36
operating system —
→ Control Panel→
1. Click Start
Programs→ Use an older program with this
version of Windows.
In the welcome screen, click
2.
Follow the instructions on the screen.
3.
If you have other software problems —
• Back up your files immediately.
• Use a virus-scanning program to check the
hard drive or CDs.
• Save and close any open files or programs
and shut down your computer through the
Start menu.
• Check the software documentation or
contact the software manufacturer for
troubleshooting information:
– Ensure that the program is compatible
with the operating system installed on
your computer.
Next.