Lenovo Legion R27qe Manual

Also See for Legion R27qe:

User manual (34 pages)

Quick start manual (2 pages)

Table of Contents

Contents

1 Getting started
2 Adjusting and using your monitor
3 Reference information
- 3.1 Monitor specifications
- 3.2 Manually installing the monitor driver
4 Troubleshooting
5 Service and Support
6 Safety information
- 6.1 General Safety guidelines
7 Documents / Resources
- 7.1 References
- 7.2 Download manual

Lenovo Legion R27qe Manual

Getting started

This User's Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information.

R27qe supports Lenovo Accessories and Display Manager* - Artery .

*Formerly Lenovo Display Control Center.

Shipping contents

The product package should include the following items:

Information Flyer
Lenovo Limited Warranty Booklet
Stand
Base
Flat Panel Monitor
Power Cord
DP Cable
Screws

Notice for use

To set up your monitor, please see the illustrations below.

warning Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.
Notice for use

Take out the Top cushion and accessories.
Insert the base towards the stand and tighten the thumbscrew.
Mounting the stand to monitor's recess and tighten the screws.
Stand up the monitor with both hands carefully.

warning Note: To install a VESA mount, please see "Wall Mounting (Optional)".

Product overview

This section will provide information on adjusting monitor positions, setting user controls, and using the cable lock slot.

Types of adjustments

Tilt
Please see the illustration below for an example of the tilt range.

Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle.
Product overview - Types of adjustments - Swivel

Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.

Monitor

Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 22°.)
Then rotate until the monitor stops at 90°.

Monitor controls
The keypad controls on the panel frame are accesses to various functions.
Product overview - Monitor controls

For information on how to utilize these keypad controls, please see "Adjusting your monitor image".

Kensington anti-theft lock
Your monitor is equipped with a Kensington anti-theft lock located on the rear of your monitor.
Product overview - Kensington anti-theft lock

Setting up your monitor

This section provides information on how to set up your monitor.

Connecting and turning on your monitor

warning Note: Be sure to read the Safety information before carrying out this procedure.

Power off your computer and all attached devices, and unplug the computer power cord.
Connect the cables according to below icon indication.
For computer in DP connecting.
For computer in HDMI connecting.
Note: For other regions Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the "Lenovo HDMI to HDMI cable OB47070" http://www.lenovo.com/support/monitoraccessories
Connect the speaker's audio cable and audio jack of monitor to transfer audio source from HDMI/DP.
Note: The audio output in HDMI/DP modoes.
Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used.
Connect the cables with cable clip.
Power on the monitor and the computer.
When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/r27qe. Refer to the "Manually installing the monitor driver" section to install the driver.

Adjusting and using your monitor

This section will give you information on adjusting and using your monitor.

Comfort and accessibility

Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.

Arranging your work area

Use a work surface of appropriate height and available working area to allow you to work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach. Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.

Positioning and viewing your monitor

Position and adjust your computer monitor for comfortable viewing by considering the following items:

Viewing distance: Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal of the screen. Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor, using flat panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjustable drawer to create a deeper working surface.
Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.

The following are some other tips for comfortable viewing of your monitor:

Use adequate lighting for the type of work you are performing.
Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.
Keep your monitor screen clean so you can focus on the screen's contents.

Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Quick tips for healthy work habits

The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer.

Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in "Arranging your work area " so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time.
Minor changes in posture can help avoid discomfort: The longer you sit and work in front of your computer, the more important it is to observe your working posture. Avoid as summing any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture
Short, periodic breaks help ensure healthy computing: Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up in front of your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.

Adjusting your monitor image

This section describes the user control features used to adjust your monitor image.

Using the direct access controls

The direct access controls can be used when the On Screen Display (OSD) is not displayed.

	Icon	Control	Description
1		Exit	Press to exit menu opened or return to previous level. Press and hold for10 seconds to Enable/Disable DDC/CI.
2		Sourceselecting/Up	Press to move the currently selected item on the main menu up from the current item. Pressing the key increases the current value on the adjustment bar. It is a shortcut for directly opening the menu of source-selecting while there is no OSD on the screen.
3		Brightness Adjustment/ Low Blue Light/Down	It is a shortcut for directly opening the adjustment bar of brightness while there is no OSD on the screen. Press to move the currently selected item on the main menu down from the current item. Press the key to reduce the current value on the adjustment bar. Press and hold for 3 seconds to Enable/Disable Low Blue Light.
4		Menu/OK	Press to open main menu while there is no OSD on the screen. Press to enter next level on main menu or sub menu, or return back to previous level while on adjustment bar. Press and hold for 10 seconds to Lock/un-Lock main menu.
5		Power key	Press to turn On/Off the monitor.

Using the On-Screen Display(OSD) controls

To adjust the settings, the user controls can be viewed through the OSD.
Using the On-Screen Display(OSD) controls

To use the controls:

Press to open the main OSD menu.
Use or to move among the icons. Select an icon and press to access that function.
If there is a sub-menu, you can move between options using or , then press to select that function. Use or to make adjustments then press to save.
Press to move backwards through the sub-menus and exit from the OSD.

Table 2-1. OSD functions

OSD Icon on Main Menu	Sub menu	Description	Controls and Adjustments
Game Settings	Game Mode	Standard FPS1 FPS2 Racing RTS Game1 Game2	All input ports
	Over Drive	Off Level 1 Level 2 Level 3 Level 4
	MPRT	On Off Note: To enable MPRT, first disable FreeSync and HDR. When MPRT is turned on, the brightness will be reduced. When >100Hz, MPRT turn on. Note: Activate the MPRT function would create side-effects of ghosting and coronas by human eye and is restricted by refresh rate visibility period.
	AdaptiveSync	Auto (AMD FreeSync ) Off	for DP ports
	FreeSync	Auto Off	for HDMI ports
	Refresh Rate Num	Off Left Top Right Top Left Bottom Right Bottom	All input ports
Screen Settings	Brightness	Adjusts overall screen brightness.	All input ports
	Contrast	Adjusts difference between light and dark areas.
	DCR	Enable dynamic contrast ratio. On Off
	HDR	Auto HDR Photo HDR Movie HDR Game HDR 400 HDR Off
	Dark Boost	Level1 Level2 Level3 Level4
	Scaling Mode	Original AR Full Screen
	Sharpness	Adjust bar
	Relative Gamma	0.4 0.2 Default +0.2 +0.4 Off
	Video range	Auto Full range 0-255 Limited range 16-235 Note: Refers to RGB range of HDMI input.	HDMI port
Color Settings	Color Temp.	DCI-P3 sRGB Warm Neutral Cool User *Custom mode can enter layer4 for RGB select, and enter layer 5 for RGB value tuning via slide bar	All input ports
Color Settings	Saturation	Adjust bar
Port Settings	Input Signal	Auto Switch Input DP HDMI1 HDMI2
Port Settings	DP Select	DP1.2 DP1.4	DP port
Menu Settings	Information	Model Firmware Serial Number HDR Mode Format	All input ports
	Language	Select OSD Languages. Note: The language chosen only affects the language of the OSD. It has no effect on any software running on the computer.
	Button Repeat Rate	Default Slow Off
	LED indicator	On Off
	OSD Timeout	Adjust Bar (5-60)
	Menu Horizontal	Adjust Bar
	Menu Vertical	Adjust Bar
	OSD rotation	Normal 90 270
	Transparency	0 20 40 60 80 100
	DDC/CI	On Off
	Reset All Settings	Cancel Factory Reset

*The use of Level 3/Level 4 may result in reduced display quality when fast moving video graphics are displayed.
Users should check Level 3/Level 4 to verify if it is compatible with any applications they would like to use it with.

*Low Blue Light: The display uses the low blue light panel. It complies with TÜV Rheinland Low Blue Light Hardware Solution certification under factory reset/default setting (Low Blue Light=Standard, Brightness: 75%, Contrast: 75%, CCT: Warm).

*Enable the display HDR function requires that the connected PC system supports the HDR function.

Selecting a supported display mode

The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer documentation for details on how to change display modes.

The image size, position and shape might change when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls.

Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free.

warning Note: According to the VESA standard, there may be a certain error (+/-1Hz) when calculating the refresh rate (field frequency) of different operating systems and graphics cards. In order to improve compatibility, the nominal refresh rate of this product has been rounded off. Please refer to the actual product.

Table 2-2. Factory set display modes

Timing	Refresh rate(Hz)
720x400	70Hz
640x480	60Hz
640x480	67Hz
640x480	72Hz
640x480	75Hz
800x600	60Hz
800x600	72Hz
800x600	75Hz
832x624	75Hz
1024x768	60Hz
1024x768	70Hz
1024x768	75Hz
1280x800	60Hz
1280x1024	60Hz
1280x1024	75Hz
1440x900	60Hz
1600x900	60Hz
1680x1050	60Hz
1920x1080	60Hz
1920x1080	75Hz
1920x1080	120Hz
1920x1080	144Hz
1920x1080	165Hz(only for DP port)
2560x1440	60Hz
2560x1440	120Hz
2560x1440	144Hz
2560x1440	165Hz(only for DP port)
2560x1440	180Hz(only for DP port)

*: 4K timing only for certain consoles to turn on HDR function, monitor remains 2560x1440 resolution.

Supports game console modes

PS 5	1080p@60Hz
	1080p@120Hz
	720p@60Hz
PS 4	1080p@60Hz
PS 4	720p@60Hz
X BOX one X	2160p@50Hz
	2160p@60Hz
	1080p@60Hz
	1080p@120Hz
	720p@60Hz
	640x480@60Hz
X BOX one S	2160p@50Hz
	2160p@60Hz
	1080p@60Hz
	1080p@120Hz
	720p@60Hz
	640x480@60Hz

Understanding power management

Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below.

For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day.

Table 2-3. Power indicator

State	Power Indicator	Screen	Restoring Operation
On	White	Normal
Standby/Suspend	Amber	Blank	Press a key or move the mouse. There may be a slight delay reappears. Note: Standby also occurs if there is no image output to the monitor.
Off	Off	Blank	Press power key to switch on There may be a slight delay before the image reappears.

Power Management Modes

VESA Modes	Horizontal Sync	Vertical Sync	Video	Power Indicator	Power Consumption
Normal operation	Active	Active	Active	White	46 W (maximum)* 22 W (typical)
Active-off mode	Inactive	Inactive	Off	Amber	Less than 0.5 W
Switch off	-	-	-	Off	Less than 0.3 W

** Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.

Caring for your monitor

Be sure to turn off the power before you perform any maintenance on the monitor.

Do not:

Apply water or liquid directly to your monitor.
Use solvents or abrasives.
Use flammable cleaning materials to clean your monitor or any other electrical equipment.
Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen.
Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area.

Do:

Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
Remove grease or finger marks with a damp cloth and a little mild detergent.

Detaching the monitor base and stand

After placing the monitor face down on box with caution protected, remove the screws and lift the stand up to remove it from the monitor.
Detaching the monitor base and stand

Wall Mounting (Optional)

Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:

Step 1: Verify that the Power button is turned off, then disconnect the power cord.

Step 2: Lay the LCD display face down on a towel or blanket.

Step 3: Remove the base and stand from the monitor, refer to "Detaching the monitor base and stand".

Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit. (100mm x100mm distance), the type of VESA mounting screw is M4 x 10 mm.
Wall Mounting (Optional)

Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit. For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg

warning Note:
When you use a flexible arm, do not tilt the monitor downward by more than 5 degrees. The machine does not support 180° screen rotation.

Reference information

This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information.

Monitor specifications

Table 3-1. Monitor specifications for type-model R27qe

Dimensions	Depth	258.81mm (10.19 in.)
	Height	505.01mm (19.88 in.)
	Width	613.17mm (24.14 in.)
Stand	Tilt	Range: -5o~22o
VESA mount	Supported	100 mm x 100 mm (3.94 in. x 3.94 in.)
Image	Viewable image size	685.8mm (27 in.)
	Maximum height	335.664mm (13.22 in.)
	Maximum width	596.736mm (23.49 in.)
	Pixel pitch	0.2331(H) x 0.2331(W)
Power input	Supply voltage Max supply current	100-240V AC 1.5A
Power consumption Note: Power consumption figures are for the monitor and the power supply combined. Note: Typical power consumption is tested under OSD default setting.	Normal operation	<46 W (Max) <22 W (Typical)
	Standby/Suspend	<0.5 W
	Off Note: without USB/ Webcam/external speaker	<0.3 W at 100VAC and 240VAC
DP	Interface	DP
	Horizontal addressability	2560 pixels (max)
	Vertical addressability	1440 lines (max)
	Clock frequency	780 MHz (max)
HDMI	Interface	HDMI
	Input signal	VESA TMDS (Panel Link™)
	Horizontal addressability	2560 pixels (max)
	Vertical addressability	1440 lines (max)
	Clock frequency	590 MHz (max)
Communications	VESA DDC/CI
Supported Display Modes	Horizontal frequency	30 kHz – 220 kHz(HDMI) 285 kHz – 285 kHz(DP)
	Vertical frequency	48 Hz – 144 Hz (HDMI) 48 Hz – 180 Hz (DP)
	Native Resolution	2560 x 1440 at 60 Hz
Temperature	Operating	0° to 40°C (32°F to 104°F)
	Storage	-20° to 60°C (-4°F to 140°F)
	Shipping	-20° to 60°C (-4°F to 140°F)
Humidity	Operating	10% to 80% non-condensing
	Storage	5% to 95% non-condensing
	Shipping	5% to 95% non-condensing

Manually installing the monitor driver

Below are steps for manually installing the monitor driver in Microsoft Windows 10, Microsoft Windows 11.

Turn off the computer, all attached devices.
Ensure that the monitor is connected correctly.
Turn on the monitor and then the system unit. Allow your computer to start the Windows operating system.
From the Lenovo website https://pcsupport.lenovo.com/solutions/r27qe, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
Right-click the Windows Start button on the desktop, then click Device Manager, and double click Monitor.
Double-click Generic Monitor.
Click the Driver tab.
Click Update Driver, and then click Browse Computer to find the driver.
Click Let me pick from a list of available divers on my computer.
Click the Have Disk... button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows (where X indicates "the folder in which the downloaded driver is located" (such as a desktop)).
Select R27qe.inf file, Click Open button. Click OK button.
In the new window, select R27qe and click Next.
After the installation is complete, delete all downloaded files and close all Windows.
Restart the system. The system will automatically select the refresh rate and the corresponding color matching profile.

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem	Possible cause	Suggested action	Reference
The words" Out of Range" are shown on the screen, and the power indicator is flashing white.	The system is set to a display mode which is not supported by the monitor	If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor. If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer. If these options do not work, contact the Customer Support Centre.	"Selecting a supported display mode"
The image quality is unacceptable	The video signal cable is not connected with the monitor or system completely.	Be sure the signal cable is firmly plugged into the system and monitor.	"Connecting and turning on your monitor"
	The color settings may be incorrect.	Select another color setting from the OSD menu.	"Adjusting your monitor image"
	The automatic image setup function was not performed.	Perform automatic image setup.	"Adjusting your monitor image"
The power indicator is not lit and there is no image.	The monitor's power switch is not switched on. The power cord is loose or disconnected. There is no power at the outlet.	Be sure the power cord is connected properly. Be sure the outlet has power. Power on the monitor. Try using another power cord. Try using another electrical outlet.	"Connecting and turning on your monitor"
Screen is blank and power indicator is amber.	The monitor is in Standby / Suspend mode	Press any key on the keyboard or move the mouse to restore operation. Check the Power options settings on your computer.	"Understanding power management"
The power indicator is amber, but there is no image	The video signal cable is loose or disconnected from the system or monitor	Be sure the video cable is connected with the system properly	"Connecting and turning on your monitor"
The power indicator is amber, but there is no image	The monitor brightness and contrast are at the lowest setting.	Adjust the brightness and contrast setting on the OSD menu.	"Adjusting your monitor image"
One or more of the pixels appear discolored	This is a characteristic of the LCD technology and is not an LCD defect	If there are more than five pixels missing, contact the Support Center	Service and Support"
Fuzzy lines in text or a blurryimage Horizontal or vertical lines through the image.	Image setup has not been optimized Your system DisplayProperties setting have not been optimized.	Adjust the resolution settings on your system to match the native resolution for this monitor: 2560 x 1440 at 60 Hz.	"Adjusting your monitor image"
		Perform automatic image setup. If automatic image setup does not help, perform manual image setup.	"Selecting a supported display mode"
		When working in the native resolution, you may find additional improvements by adjusting the Dots Per Inch (DPI) setting on your system.	See the Advanced section of your system's display properties.

Service and Support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.

Registering your option

Register to receive product service and support updates, as well as free and discounted computer Accessories and content.
Go to: http://www.lenovo.com/support

Online technical support

Online technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/support

Product replacement assistance or exchange of defective components also is available during the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo's discretion.

Additional support is also available for a nominal fee.

Before contacting a Lenovo technical support representative, please have the following information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system.

Your technical support representative might want to walk you through the problem while you are at your computer during the call.

Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://www.lenovo.com/support

Safety information

General Safety guidelines

For tips to help you use your computer safely, go to: http://www.lenovo.com/safety

Before installing this product, read the Safety Information.

To avoid shock hazard:

Do not remove the covers.
Do not operate this product unless the stand is attached.
Do not connect or disconnect this product during an electrical storm.
The power cord plug must be connected to a properly wired and grounded power outlet.
Any equipment to which this product will be attached must also be connected to properly wired and grounded power outlets.
To isolate the monitor from the electrical supply, you must remove the plug from the power outlet. The power outlet should be easily accessible.

The machine does not support 180 screen rotation.

To take special precautions to avoid the introduction of hazards when operating, installing, servicing, transporting or storing equipment, the necessary instructions shall be made available.

To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

Handling: