Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, XPS, and Strike Zone are trademarks of Dell Inc.; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; AMD, Sempron, Turion and combinations thereof are trademarks of Advanced Micro Devices, Inc. IBM is a registered trademark of IBM Corporation;...
Contents Finding Information About Your Computer Determining Your Computer’s Configuration Front View ........Left Side View .
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Using the Display Adjusting Brightness Switching the Video Image Setting Display Resolution Using the Keyboard and Touch Pad Numeric Keypad ....... . . Key Combinations System Functions Battery...
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Using Multimedia ......Playing a CD or DVD ....... Adjusting the Volume .
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If Your Computer Is Lost or Stolen 10 Solving Problems Dell Diagnostics ....... . .
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Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Using the Operating System CD 11 Adding and Replacing Parts Before You Begin ....... . .
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....... . CDs and DVDs Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers or run the Dell Diagnostics (see "Dell Diagnostics" on page 61.) Readme files may be included on your CD to...
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Service Tag and Microsoft Windows These labels are located on the bottom of your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
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• Solutions — Troubleshooting hints and tips; articles from technicians; online courses; and frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system •...
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Windows System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore — Dell PC Restore returns your computer to its original operating state. Dell PC Restore may not ship with your computer.
About Your Computer Determining Your Computer’s Configuration Based on selections that you made when purchasing your computer, your computer has one of several different video controller configurations. To determine your computer’s video controller configuration: ® 1 Access the Microsoft Windows and Support Center"...
Front View display latch release power button speakers (2) 10 keyboard and wireless status lights D I S P L A Y L A T C H R E L E A S E — Press to release the display latches and open the display. D I S P L A Y —...
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D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the Turns on steadily or blinks to indicate battery charge status.
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T O U C H P A D — Provides the functionality of a mouse. Silk screening on the touch pad indicates scrolling capabilities. S P E A K E R S — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts.
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K E Y B O A R D A N D W I R E L E S S S T A T U S L I G H T S The green lights located above the keyboard indicate the following: D I S P L A Y L A T C H E S —...
Left Side View air vent optical-drive-tray eject button CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
O P T I C A L D R I V E B A Y — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drive" on page 90. O P T I C A L D R I V E T R A Y E J E C T B U T T O N...
A U D I O C O N N E C T O R S Attach headphones or speakers to the Attach a microphone to the U S B C O N N E C T O R S Connect USB devices, such as a mouse, keyboard, or printer. You can also connect the optional floppy drive directly to a USB connector using the optional floppy- drive cable.
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A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide.
Bottom View battery charge gauge battery B A T T E R Y C H A R G E G A U G E — Provides information on the battery charge status. See "Checking the Battery Charge" on page 40. O P T I C A L D R I V E L O C K I N G S C R E W "Optical Drive"...
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.
Prepare the New Computer for the File Transfer 1 Start the Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.
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When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System?).
Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...
USB connector on computer 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...
NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet. Many surge protectors have a telephone jack for modem protection.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. Switching the Video Image When you start the computer with an external device (such as an external monitor or projector) attached and turned on, the image may appear on either the computer display or the external device.
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If the video resolution setting is higher than that supported by the display, the computer enters pan mode. In pan mode, the entire screen cannot be displayed at one time. For example, the taskbar that usually appears at the bottom of the desktop may no longer be visible. To view the rest of the screen, use the touch pad or track stick to pan up, down, left, and right.
Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.
Battery <Fn><F3> Displays the Dell™ QuickSet Battery Meter CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). Display Functions <Fn><F8> Displays icons representing all currently available display options (for example, display only, external monitor or projector only, both display and projector, and so on).
Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn> Decreases the volume of the integrated speakers and external speakers, if attached. <Fn><End> Enables and disables the integrated speakers and external speakers, if attached. ®...
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. touch pad • To move the cursor, lightly slide your finger over the touch pad.
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, and then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. By default, a pop-up window warns you when the battery charge is approximately 90 percent depleted. You can change the settings for the battery alarms.
To exit standby mode, press the power button or open the display depending on how you set the options on the Advanced tab. You cannot make the computer exit standby mode by pressing a key or touching the touch pad. Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer.
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not use a battery from other computers.
To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.
Using Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTE: Do not move the computer when you are playing CDs or DVDs. Press the eject button on the front of the drive.
Ensure that you observe all copyright laws when creating CDs or DVDs. This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. Using Multimedia...
Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell™ computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.
CD-Writable Drives Media Type Read CD-R CD-RW DVD-Writable Drives Media Type Read CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® • Use Microsoft Windows Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular stereos.
Using Cards ExpressCards ExpressCards leverage PC Card technology to provide a fast and convenient way to add memory, wired and wireless network communications (including wireless wide area network [WWAN] communications), multimedia, and security features to your computer. See "Specifications" on page 131 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device.
To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles. release button ExpressCard Media Memory Cards The 3-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a media memory card.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a media memory card: 1 Hold the card with the top side of the card facing up. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.
Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.
Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to Programs→ Accessories→ Communications, and then click Network Setup Wizard.
Start Button and Connect To Option 1 Click the Start button. 2 Point to Connect To, and then click Show all connections. If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card.
Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 54.
To access the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card.
Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your computer. For more information, see the instructions included with the device.
If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 109). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
Then shut down your computer and try again. Press and hold the <Fn> key while powering the system on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities CD. Solving Problems...
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If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.
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If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 109. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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X T E N D E D M E M O R Y S I Z E H A S C H A N G E D the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell"...
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Shut down the computer, remove the hard drive (see "Hard Drive" on page 90), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see page 61).
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P E R A T I N G S YS T E M N O T F O U N D — persists, contact Dell. See "Contacting Dell" on page 109. P T I O N A L B A D C H E C K S U M R O M Dell"...
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. Solving Problems System configuration settings are corrupted.
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Diagnostics (see page 61). If the tests indicate a defective external keyboard, contact Dell. See "Contacting Dell"...
Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up N S U R E T H A T T H E A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T The computer stops responding NOTICE:...
Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...
Check the AC adapter cable connections. If the AC adapter has a light, H E C K T H E A D A P T E R — ensure that the light is on. O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T strips, and the extension cable to verify that the computer turns on.
Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E P R I N T E R D O C U M E N T A T I O N information.
Turn off nearby fans, fluorescent lights, or halogen lamps to check — See "Reinstalling Drivers and Utilities" on page 80. See "Dell Diagnostics" on page 61. Ensure that the headphone cable is securely inserted into — Click or double-click the speaker icon in the lower-right corner —...
Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.
1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 109.
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
5 After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
For instructions, see "Using Microsoft Windows XP System Restore" on page 82. • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
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NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to Programs→ Accessories→ System Tools, and then click System Restore.
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Solving Problems...
Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard-drive space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer’s operating system to its...
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The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 88). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.
NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use other batteries designed for other Dell computers. 4 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then lift the battery from the bay.
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battery-bay latch release battery 5 Remove the optical drive, if installed, from the optical drive bay. See "Optical Drive" on page 90. 6 Press the power button to ground the system board. 7 Remove any installed cards from the ExpressCard slot (see page 50) and the 3-in-1 media memory card reader (see page 52).
Optical Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Turn the computer over. 2 Remove the optical-drive security screw. 3 Insert a scribe into the notch and push it to the side to release the drive from the bay. 4 Slide the drive out of the bay.
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Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. See "Restoring Your Operating System" on page 82 and "Reinstalling Drivers and Utilities"...
8 Install the drivers and utilities for your computer. See "Reinstalling Drivers and Utilities" on page 80. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.
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NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). 3 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.
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memory module NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. 4 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.
As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Dell System Information. Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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3 Remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. modem screw modem 4 Install the replacement modem:...
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.
Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.
screws (2) tabs NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the tabs along the front edge of the keyboard into the palm rest, and then press on the right edge near the top to snap the keyboard into place before replacing the two screws.
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4 If a Mini-Card is not already installed, go to step 5. If you are replacing a Mini-Card, remove the existing card: Disconnect the two antenna cables from the Mini-Card. Mini-Card Release the Mini-Card by pushing the metal securing tabs toward the back of the computer until the card pops up slightly.
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system board connector NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. 5 Install the replacement Mini-Card: Insert the Mini-Card connector into the system board connector at a 45-degree angle, and then press the other end of the Mini-Card down into the securing tabs until the card clicks into place.
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NOTICE: To avoid damage to the Mini-Card, never place cables under the card. Connect the two antenna cables to the Mini-Card (black cable to the connector labeled "aux" and the white cable to the connector labeled "main"). Adding and Replacing Parts...
system board connector Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
When you replace the battery, insert it at a 30-degree angle under the clip with the positive (identified by a plus [+] symbol) side up, and then push it into place. Display CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
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screws (6) grounding-wire screw display cable connector on system board 8 Lift the display up and away from the computer. NOTICE: The standby switch is fragile and easily broken. Avoid knocking the switch when removing and replacing the display. When you replace the display, ensure that the display cable is lying flat in the display cable channel and securely tucked underneath the tabs.
Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press<Fn><F2>.
If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.
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International Access Code: 900 E-mail: tech_support_central_europe@dell.com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Support for XPS Home/Small Business Support for all other Dell computers Preferred Accounts/Corporate Support Switchboard Bahamas Website: www.dell.com.bs E-mail: la-techsupport@dell.com...
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E-mail: la-techsupport@dell.com Technical Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Tech Support for XPS Country Code: 32 Tech Support for all other Dell computers City Code: 2 Tech Support Fax Customer Care Corporate Sales Switchboard Bermuda Website: www.dell.com/bm E-mail: la-techsupport@dell.com...
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Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) Customer Service (Home Sales/Small Business) Customer Service (med./large business, government) Customer Service (printers, projectors, televisions,...
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Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on)
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Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) Dominica Website: www.dell.com/dm...
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International Access Code: 00 Home and Small Business Country Code: 33 Technical Support for XPS City Codes: (1) (4) Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
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International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support for XPS City Code: 69 Technical Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care...
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Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Customer Care...
Home User Customer Care Small Business Customer Care Corporate Customer Care Technical Support Technical Support for XPS computers only Technical Support for all other Dell computers General Fax/Sales Fax Switchboard U.K. Customer Care (dial within U.K. only) Corporate Customer Care (dial within U.K. only) U.K.
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Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
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Country (City) International Access Code Country Code City Code Korea (Seoul) E-mail: krsupport@dell.com International Access Code: 001 Support Country Code: 82 Support (Dimension, PDA, Electronics and Accessories) City Code: 2 Sales Switchboard Latin America Customer Technical Support (Austin, Texas, U.S.A.) Customer Service (Austin, Texas, U.S.A.)
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International Access Code Country Code City Code Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories) Technical Support (PowerApp, PowerEdge,...
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City Code Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...
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Website: www.dell.com/kn E-mail: la-techsupport@dell.com Technical Support St. Lucia Website: www.dell.com/lc E-mail: la-techsupport@dell.com Technical Support St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.com Technical Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers...
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Singapore or Malaysia only. International Access Code: 005 Website: support.ap.dell.com Country Code: 65 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales...
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Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 46 Technical Support for all other Dell products City Code: 8 Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...
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Technical Support (servers and storage) Customer Care Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago Website: www.dell.com/tt...
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Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp City Code: 1344 Sales Home and Small Business Sales Corporate/Public Sector Sales Customer Care...
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Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Contacting Dell Department Name or Service Area, Website and E-Mail Address ) for Relationship...
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Country (City) International Access Code Country Code City Code U.S. Virgin Islands E-mail: la-techsupport@dell.com Technical Support Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com Technical Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-877-702-4360...
Specifications Processor Processor type L1 cache L2 cache External bus frequency (front side bus) System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus ExpressCard ExpressCard controller ExpressCard connector Cards supported ExpressCard connector size ™...
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3-in-1 Media Memory Card Reader 3-in-1 media memory card controller Ricoh R5C832 3-in-1 media memory card connector 3-in-1 combo card connector Cards supported 3-in-1 media memory card connector size Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Audio...
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Communications Modem: Type Controller Interface Network adapter Wireless Video NOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Determining Your Computer’s Configuration" on page 15. Video type: Video controller Video memory...
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Display Type (active-matrix TFT) Display area (15.4-inch): Height Width Diagonal Display area (14.1-inch): Height Width Diagonal Maximum resolution Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: 15.4-inch 14.1-inch Controls Specifications 14.1-inch WXGA and 15.4-inch WXGA 207 mm (8.2 inches) 331.2 mm (13.0 inches) 391.2 mm (15.4 inches) 189.6 mm (7.5 inches)
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Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage 87 (U.S. and Canada); 88 (Europe); 91 (Japan) QWERTY/AZERTY/Kanji 240 cpi 73.0-mm (2.9-inch) sensor-active area 42.9-mm (1.7-inch) rectangle 9-cell "smart"...
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Battery (continued) Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage...
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Physical Height Width Depth Weight (with 6-cell battery): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock NOTE: Maximum shock is measured with hard drive in head-parked position and a 2-ms half-sine pulse for operating, and is also measured with...
Boot (start-up) configuration NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer.
Menu bar — The menu bar lists the major categories of settings available in system setup. Use the right and left arrow keys to move from one menu to another. Options List — This Item Specific Help — This field contains information field appears on the left about each option and the keys to use to change settings.
2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
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The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Inspiron™ 1501 Model number: PP23LA Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way...
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ASF is designed to be platform- and operating system-independent. All-Terrain Grade — Dell™ ATG™ refers to the All-Terrain Grade computer designed by Dell to provide increased protection in demanding environments.
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bootable CD — A CD that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. Your Drivers and Utilities or ResourceCD is a bootable CD.
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DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance. DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.
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PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
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hard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably. heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product.
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kHz — kilohertz — A measurement of frequency that equals 1000 Hz. LAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN).
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NIC — See network adapter. notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray. ns —...
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Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
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shortcut, the original file is not affected. Also, you can rename a shortcut icon. shutdown — The process of closing windows and exiting programs, exiting the operating system, and turning off your computer. You can lose data if you turn off your computer before completing a shutdown.
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suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer. USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices.
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XGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768. ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket.
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14 support policy, 144 support site, 13 Dell Diagnostics about, 61 starting from the Drivers and Utilities CD, 62 starting from your hard drive, 61 Dell Premier Support website, 11, 14 device status lights, 17 diagnostics Dell, 61 Index...
USB connector, 22 hard drive description, 21, 24 problems, 65 replacing, 90 returning to Dell, 92 hardware conflicts, 81 Dell Diagnostics, 61 Hardware Troubleshooter, 81 Help and Support Center, 13 help file Windows Help and Support...
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72 CD drive, 64 CD-RW drive, 64 computer crashes, 72 computer does not start up, 72 computer stops responding, 72 conflicts, 81 Dell Diagnostics, 61 drives, 64 DVD drive, 64 error messages, 66 hard drive, 65 keyboard, 70 lockups, 72...
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76 volume, 76 specifications, 131 spyware, 66, 73 standby mode about, 41 stolen computer, 60 support contacting Dell, 109 policy, 144 support website, 13 System Restore, 82 system setup entering, 139 screens, 139 system setup program commonly used options, 140...
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video controller determining configuration, 15 video controller configuration determining what controller is installed, 15 volume adjusting, 77 warranty information, 11 Windows XP Device Driver Rollback, 80 Files and Settings Transfer Wizard, 26 Hardware Troubleshooter, 81 Help and Support Center, 13 hibernate mode, 42 Program Compatibility Wizard, 72...
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