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Contents Finding Information A Tour of Your Computer Front View ........Left Side View .
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........Customizing the Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell™ QuickSet Battery Meter ® Microsoft Windows Charge Gauge...
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Dell MediaDirect and Dell Media Experience Help Using the Dell MediaDirect™ Repair Utility CD or the Dell MediaDirect Reinstallation ........
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Connecting to a Wireless Local Area Network Enabling/Disabling the Wireless Network Card Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet Mobile Broadband or Wireless Wide Area Network (WWAN) What You Need to Establish a Mobile Broadband Network Connection...
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Accessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drive Problems ........
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Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Using the Operating System CD 11 Adding and Replacing Parts Before You Begin ....... .
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....... Dell Technical Support Policy (U.S. Only) ......
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Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notice (U.S. Only) FCC Class B ....... .
Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 102) or to run the Dell Diagnostics (see "Dell Diagnostics" on page 81). Readme files may be included on your CD to...
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Service Tag and Microsoft Windows These labels are located on the bottom of • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
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Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. To download Notebook System Software: Go to support.dell.com and click Downloads. Enter your Service Tag or product model.
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What Are You Looking For? • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet • How to reinstall my operating system Finding Information Find It Here Dell QuickSet Help To view Dell QuickSet Help, right-click the ®...
A Tour of Your Computer Front View display latch release device status lights speakers 10 keyboard and wireless status lights display touch pad touch pad buttons display latches (2) power button media control buttons keyboard A Tour of Your Computer...
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D I S P L A Y L A T C H R E L E A S E — Slide and hold to release the display latches and open the display. D I S P L A Y — For more information about your display, see "Using the Display" on page 31. P O W E R B U T T O N —...
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Stop. Launch Dell MediaDirect or Microsoft "Using Dell Media Experience™ and Dell MediaDirect™" on page 46. S P E A K E R S — To adjust the volume of the integrated speakers, press the media control buttons or speaker-volume keyboard shortcuts.
K E Y B O A R D A N D W I R E L E S S S T A T U S L I G H T S The green lights located above the keyboard indicate the following: D I S P L A Y L A T C H E S —...
Left Side View security cable slot IEEE 1394 connector 5-in-1 media memory card reader CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
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V I D E O O U T C O N N E C T O R T V- Connects your computer to a TV. Also connects digital audio capable devices using the TV/digital audio adapter cable. C O N N E C T O R IEEE 1394 —...
Right Side View optical drive bay modem connector (RJ-11) O P T I C A L D R I V E B A Y — You can install devices such as a DVD drive or other optical drive in the optical drive bay. For more information, see "Optical Drives"...
N E T W O R K C O N N E C T O R (RJ-45) Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable.
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P R O C E S S O R A N D T H E R M A L M O D U L E C O V E R — Covers the processor and thermal module. M O D E M I N I A R D W I R E L E S S C O V E R...
Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...
• If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.
3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time.
When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to My New Dell Computer Using the Microsoft System CD?).
Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer.
Power Protection Devices Several devices are available to protect against power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
Using the Keyboard and Touch Pad Numeric Keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.
"Dell™ QuickSet Battery Meter" on page 38. CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). This feature is not supported in Dell MediaDirect. For more information on QuickSet, see "Dell™ QuickSet Features" on page 131.
Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn> Decreases the volume of the integrated speakers and external speakers, if attached. <Fn><End> Enables and disables the integrated speakers and external speakers, if attached. ®...
Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. •...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.
Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter displays status, charge level, and charge completion time for the battery in your computer. For information about QuickSet, right-click the ®...
You can check battery health in one of two ways: by using the charge gauge on the battery as described below or by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the the taskbar, and click Help.
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To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by. • Depending on how you set the power management options on the Advanced tab (see "Configuring Power Management Settings" on page 41) in the Power Options Properties window, use one of the following methods: –...
Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer; do not use a battery from other computers.
To remove the battery: 1 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off or suspended in a power management mode. 3 Slide and hold the battery-bay latch release on the bottom of the computer, and then slide the battery from the bay.
Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive.
To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. A CD player includes the following basic buttons: Play.
2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including mute, on your computer.
Windows XP Media Center Manager or Dell Media Experience launches, depending on your system setup. If the computer is off or in hibernate mode When your computer is off or in hibernate mode, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application. NOTE: You cannot reinstall the Dell Media Experience or Dell MediaDirect feature if you voluntarily reformat the hard drive.
For more information about using the repair utility, see "Repairing Dell MediaDirect." Reinstallation CD Use the Reinstallation CD to reinstall Dell MediaDirect if you are receiving this kit in order to replace your existing hard drive with a new drive. For more information, see "Reinstalling the Dell MediaDirect Software."...
Repairing Dell MediaDirect NOTE: See "Repair Utility CD" to verify that you need to repair Dell MediaDirect rather than reinstall it. If you use the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly.
Reinstalling the Dell MediaDirect Software NOTE: See "Reinstallation CD" to verify that you need to reinstall Dell MediaDirect rather than repair it. If you use the Reinstallation CD when you should be repairing Dell MediaDirect, the process may not complete properly.
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Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. S-video TV-out connector...
Your TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV.
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standard S-video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio. 2 Plug one end of the S-video cable into the S-video output connector on the computer.
S-Video and S/PDIF Digital Audio S-video TV-out connector composite video adapter 1 Turn off the computer and the TV and/or the audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video output connector on the composite video adapter.
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composite video adapter 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. composite video adapter 6 Plug the other end of the S/PDIF digital audio cable into the audio input connector on your TV or audio device.
Composite Video and Standard Audio audio input connector composite video adapter 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.
composite video adapter 4 Plug the other end of the composite video cable into the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.
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composite video adapter 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video-input connector on the composite video adapter.
6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
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1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
Component Video and S/PDIF Digital Audio S-video TV-out connector component video adapter Using CDs, DVDs, and Other Multimedia component video adapter component video cable standard audio cable...
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1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the component video-output connectors on the component video adapter.
Enabling S/PDIF Digital Audio NOTE: Your DVD software may vary. Please review the setup instructions included with your DVD software. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Click Start, point to All Programs, and select the DVD application. 2 Insert a DVD into the DVD drive.
8 Click the arrows beside the Dynamic range compression option to select the most suitable option. 9 Click the Back button once, and then click the Back button again to return to the main menu screen. Enabling the Display Settings for a TV Video Controller NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the...
Using ExpressCards ExpressCard Types See "Specifications" on page 157 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot;...
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install an ExpressCard: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles. release button Media Memory Card Types The 5-in-1 media memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card.
Installing a Media Memory Card You can install a media memory card in the computer while the computer is running. The computer automatically detects the card. Media memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot.
Removing a Media Memory Card or Blank NOTICE: Use the media memory card configuration utility (click the stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
Setting Up a Network Physically Connecting to a Network or Broadband Modem Before you connect your computer to a network that is not wireless, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the right side of your computer.
3 Click Checklist for creating a network. NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 4 Complete the checklist. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Wireless Local Area Network (WLAN) A WLAN is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer.
If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab. NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the Start button, pointing to Settings, and then pointing to Network Connections.
Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 72.
To access the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card.
CD that accompanied your card if purchased separately from your computer) If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide for instructions. The user’s guide is available through the Windows Help and Support Center (or on the CD that accompanied your card if you purchased it separately from your computer).
Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. The user's guide is also available on the Dell Support website at support.dell.com and on the CD included with your Mobile Broadband card if you purchased the card separately from your computer.
Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device.
If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 135). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.
NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.
If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Configuration Parameters 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.
Problems writing to a CD/DVD-RW drive The CD/DVD-RW drive must receive a steady stream of data when writing. L O S E O T H E R P R O G R A M S — If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
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Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. ® X P R E S S...
X T E N D E D M E M O R Y S I Z E H A S C H A N G E D the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell"...
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Shut down the computer, remove the hard drive (see "Hard Drive" on page 111), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81).
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O T I M E R T I C K I N T E R R U P T — tests in the Dell Diagnostics (see "Dell Diagnostics" on page 81). O T E N O U G H M E M O R Y O R R E S O U R C E S programs open.
If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See "Using the System Setup Program" on page 165. If the message reappears, contact Dell. See "Contacting Dell" on page 135. I M E D A Y C L O C K S T O P P E D —...
Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.
U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S Diagnostics. See "Dell Diagnostics" on page 81. If the tests indicate a defective external keyboard, contact Dell.
Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell "Contacting Dell" on page 135 for assistance. See Troubleshooting If necessary, uninstall and then reinstall the program.
Your computer is designed to use the 90-W AC adapter; for optimum system performance, you should always use this adapter. The 65-W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using less-powerful AC adapters, including the 65-W AC adapter, will cause you to receive a WARNING message.
Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer. H E C K T H E P R I N T E R D O C U M E N T A T I O N information.
Turn off nearby fans, fluorescent lights, or halogen lamps to check — See "Reinstalling Drivers and Utilities" on page 102. See "Dell Diagnostics" on page 81. Ensure that the headphone cable is securely inserted into — Click or double-click the speaker icon in the lower-right —...
Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.
1 Shut down your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 135.
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer.
5 After the CD completes the hardware scan, you can also detect other drivers and utilities. Under Search Criteria, select the appropriate categories from the System Model, Operating System, and Topic drop-down menus. A link or links appear(s) for the specific drivers and utilities used by your computer. 6 Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.
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Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see "Using Windows XP Device Driver Rollback" on page 102) to resolve the problem. If that is unsuccessful, then use System Restore.
Dell PC Restore by Symantec may not be available in certain countries nor on certain computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the...
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. NOTE: Dell PC Restore by Symantec may not be available in certain countries nor on certain computers.
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The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 110). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.
NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive.
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To replace the hard drive in the hard drive bay: 1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, and loosen the two captive screws in the hard drive cover. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge"...
9 Install the drivers and utilities for your computer. See "Reinstalling Drivers and Utilities" on page 102. Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit.
You do not need to install the device security screw unless you want to prevent the module from being easily removed. Your Dell™ computer ships with an optical drive installed in the module bay and a device security screw, which may not be installed in the optical drive but packaged separately. When you install a module in the bay, you can install the device security screw to prevent the module from being easily removed.
533MHz and not the maximum memory speed of 667MHz. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
The computer has two memory module connectors labeled "DIMM A" and "DIMM B." Connector DIMM A (located under the keyboard) holds the basic memory module as configured from the factory. If you did not order additional memory, connector DIMM B (located on the bottom of the computer under the memory module cover) will be empty.
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memory module NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMM A” before you install a module in the connector labeled “DIMM B.” Insert memory modules at a 45-degree angle to avoid damaging the connector. NOTE: If the memory module is not installed properly, the computer may not boot properly.
6 Replace the memory module cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.
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3 Remove the hinge cover. See "Hinge Cover" on page 125. NOTE: Ensure that you remove the two screws in the battery bay as part of the hinge removal procedure. 4 Remove the keyboard. See "Keyboard" on page 127. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
7 Replace the keyboard. See "Keyboard" on page 127. 8 Replace the hinge cover. See "Hinge Cover" on page 125. NOTE: Ensure that you replace the two screws inside the battery bay as part of the hinge replacement procedure. 9 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.
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1 Follow the procedures in "Before You Begin" on page 109. 2 Turn the computer over, loosen the captive screws on the modem/Mini-Card/wireless cover, and then remove the cover. 3 Remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.
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screw pull-tab 4 Install the replacement modem: Connect the modem cable to the modem. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. Align the modem with the screw holes and press the modem into the connector on the system board.
Mini-Card If you ordered a Mini-Card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 109. 2 If a Mini-Card is not already installed, go to step .
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metal securing tabs (2) NOTICE: The connectors are color-keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 3 Install the replacement Mini-Card: NOTICE: To avoid damaging the Mini-Card, make sure the antenna cables are not under the card when you click the card into place.
Hinge Cover Removing the Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).
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screws (2) 4 Turn the computer right-side up, and then open the display all the way (180 degrees) so that it rests on your work surface. NOTICE: To avoid damaging the hinge cover, do not lift the cover on both sides simultaneously. 5 Insert a scribe into the indent to lift the hinge cover on the right side.
Replacing the Hinge Cover 1 Insert the left edge of the cover into place. 2 Press from left to right until the cover snaps into place. 3 Close the display and turn the computer upside down. 4 Replace the two screws in the battery bay. 5 Replace the battery (see "Replacing the Battery"...
keyboard tabs (6) Replacing the Keyboard NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the six tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. 1 Connect the keyboard cable to the system board. 2 Fasten the keyboard cable with the lever on the system board connector.
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NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. If you ordered a card with Bluetooth wireless technology with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 109. 2 Loosen the captive screws in the modem/Mini-Card/wireless cover, and then remove the cover.
Coin-Cell Battery Removing the Coin-Cell Battery CAUTION: Before you perform the following procedures, see the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as the back panel) on the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double- clicking, or right-clicking the QuickSet icon, is located in the lower-right corner of your screen. For more information about QuickSet, right-click the QuickSet icon and select Help.
Write down your Service Tag and store it in a safe place away from the computer or carrying case • Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. •...
Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage. • Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, press<Fn><F2>.
If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table.
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Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Support for XPS Home/Small Business Support for all other Dell computers Preferred Accounts/Corporate Support Switchboard Bahamas Website: www.dell.com.bs E-mail: la-techsupport@dell.com...
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E-mail: la-techsupport@dell.com General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Tech Support for XPS Country Code: 32 Tech Support for all other Dell computers City Code: 2 Tech Support Fax Customer Care Corporate Sales Switchboard Bermuda Website: www.dell.com/bm E-mail: la-techsupport@dell.com...
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Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty Support) Customer Service (Home Sales/Small Business) Customer Service (med./large business, government) Customer Service (printers, projectors, televisions,...
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Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...
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Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) Dominica Website: www.dell.com/dm...
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International Access Code: 00 Home and Small Business Country Code: 33 Technical Support for XPS City Codes: (1) (4) Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
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International Access Code: 00 E-mail: tech_support_central_europe@dell.com Country Code: 49 Technical Support for XPS City Code: 69 Technical Support for all other Dell computers Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care...
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Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: HK_support@Dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...
Home User Customer Care Small Business Customer Care Corporate Customer Care Technical Support Technical Support for XPS computers only Technical Support for all other Dell computers General Fax/Sales Fax Switchboard U.K. Customer Care (dial within U.K. only) Corporate Customer Care (dial within U.K. only) U.K.
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Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
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Country (City) International Access Code Country Code City Code Korea (Seoul) E-mail: krsupport@dell.com International Access Code: 001 Support Country Code: 82 Support (Dimension, PDA, Electronics and Accessories) City Code: 2 Sales Switchboard Latin America Customer Technical Support (Austin, Texas, U.S.A.) Customer Service (Austin, Texas, U.S.A.)
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International Access Code Country Code City Code Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories) Technical Support (PowerApp, PowerEdge,...
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City Code Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...
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Website: www.dell.com/kn E-mail: la-techsupport@dell.com General Support St. Lucia Website: www.dell.com/lc E-mail: la-techsupport@dell.com General Support St. Vincent and the Grenadines Website: www.dell.com/vc E-mail: la-techsupport@dell.com General Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers...
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Singapore or Malaysia only. International Access Code: 005 Website: support.ap.dell.com Country Code: 65 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales...
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Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 46 Technical Support for all other Dell products City Code: 8 Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...
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Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago Website: www.dell.com/tt...
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Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: dell_direct_support@dell.com Country Code: 44 Customer Care website: support.euro.dell.com/uk/en/ECare/form/home.asp City Code: 1344 Sales Home and Small Business Sales Corporate/Public Sector Sales Customer Care...
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Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Contacting Dell Department Name or Service Area, Website and E-Mail Address ) for Relationship...
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Country (City) International Access Code Country Code City Code U.S. Virgin Islands E-mail: la-techsupport@dell.com General Support Venezuela Website: www.dell.com/ve E-mail: la-techsupport@dell.com General Support Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 1-877-702-4288...
Specifications Processor Processor type L1 cache L2 cache External bus frequency (front side bus) System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM Graphics bus PCI bus ExpressCard NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC cards.
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5-in-1 Media Card Reader 5-in-1 media memory card controller Ricoh R5C832 5-in-1 media memory card connector 5-in-1 combo card connector Cards supported 5-in-1 media memory card connector size Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Audio IEEE 1394a...
Communications Modem: Type Controller Interface Network adapter Wireless Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls v.92 56K MDC softmodem internal HDA bus 10/100 Ethernet LAN on system board internal Mini-Card Wi-Fi and Bluetooth wireless technology support...
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Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions: WXGA WXGA+ Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: WXGA WXGA+ Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Specifications 14.1-inch WXGA and...
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Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage Coin-cell battery AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage 9-cell "smart"...
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AC Adapter (continued) Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery, CDRW/DVD combo, and 40G hard drive): Configurable to less than Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a...
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Environmental (continued) Maximum shock (measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms half- sine pulse for storage): Operating Storage Altitude (maximum): Operating Storage 142 G 163 G –15.2 to 3048 m (–50 to 10,000 ft)
Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup program settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screen 1 Turn on (or restart) your computer.
You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.
3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Product name: Dell™ Inspiron™ 640M/ E1405...
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
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bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. bps — bits per second — The standard unit for measuring data transmission speed.
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DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz. device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.
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PCI Express and USB 2.0 standard. Express Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.
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heat sink — A metal plate on some processors that helps dissipate heat. help file — A file that contains descriptive or instructional information about a product. Some help files are associated with a particular program, such as Help in Microsoft Word. Other help files function as stand- alone reference sources.
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PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail. module bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. monitor — The high-resolution TV-like device that displays computer output.
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NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set.
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Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.
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software — Anything that can be stored electronically, such as computer files or programs. S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file.
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UTP — unshielded twisted pair — Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference.
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ZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket. Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip.
13 Dell Diagnostics about, 81, 84 starting from the Drivers and Utilities CD, 82 starting from your hard drive, 81 Dell MediaDirect, 17 about, 46 problems, 94 Dell Premier Support website, 11 device security screw about, 114 device status lights, 16...
USB connector, 21-22 hard drive description, 24 problems, 86 replacing, 111 returning to Dell, 113 hardware conflicts, 103 Dell Diagnostics, 81, 84 Hardware Troubleshooter, 103 Help and Support Center, 13 help file Windows Help and Support...
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33 labels Microsoft Windows, 12 Service Tag, 12 lost computer, 80 media control buttons Dell MediaDirect button, 46 description, 17 play/pause/Dell MediaDirect, 17 media memory cards blanks, 69 CardBus technology, 67 installing, 68 removing, 69 slots, 67 types, 67...
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QuickSet Help, 14 Index RAM. See memory regulatory information, 11 reinstalling Windows XP , 104 resolution setting, 31 ResourceCD Dell Diagnostics, 81, 84 S/PDIF digital audio enabling, 62 safety instructions, 11 scanner problems, 98 screen. See monitor security device security screw, 114...
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134 identification tag, 133 packing, 133 tips, 134 troubleshooting conflicts, 103 Dell Diagnostics, 81, 84 external keyboard problems, 92 Hardware Troubleshooter, 103 Help and Support Center, 13 restore computer to previous operating state, 104 connecting, 49 uninterruptible power supply.
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