Related Manuals for NETGEAR MR7500
Summary of Contents for NETGEAR MR7500
- Page 1 User Manual Nighthawk M7 Ultra Model MR7500 NETGEAR, Inc. November 2024 350 E. Plumeria Drive 202-12721-01 San Jose, CA 95134, USA...
- Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
- Page 3 Nighthawk M7 Ultra 6 GHz is available only when the device is powered by an AC adapter and connected to AC mains. The device cannot be used outdoors on 6 GHz, as required by FCC/IC rules. When using external antennas, their net gain (antenna + cable loss) must be less than what is specified in "LTE and 5GNR transmission specifications"...
- Page 4 Power on your hotspot and finish setup........15 View the home screen..............16 Power off or restart your mobile hotspot........16 Manage your mobile hotspot with NETGEAR Insight Pro... 17 Chapter 2 Connect devices to the Internet Connect to WiFi using the SSID and password......20 Connect to WiFi using the QR code and view current WiFi settings....................
- Page 5 Nighthawk M7 Ultra Enable or disable Guest WiFi............34 Change Guest WiFi settings............36 Change WiFi bands or enable dual-band WiFi......37 Disable or re-enable WiFi..............37 Change WiFi range................38 Change WiFi standby time.............. 38 Enable or disable Airplane Mode........... 39 Enable or disable Screen Lock............
- Page 6 Nighthawk M7 Ultra Change the web user interface login password......63 Factory reset your mobile hotspot from the web user interface. 63 Enable or disable IP passthrough from the web user interface... 64 Disable or re-enable the DHCP server feature from the web user interface....................
- Page 7 Overview and Setup This user manual is for the NETGEAR Nighthawk M7 Ultra 5G mmWave WiFi 7 Mobile WiFi Router. Figure 1. Nighthawk M7 Ultra mobile WiFi router This manual describes how to manage your mobile WiFi router from the device user interface and web user interface.
- Page 8 • Power on your hotspot and finish setup • Power off or restart your mobile hotspot • Manage your mobile hotspot with NETGEAR Insight Pro For more information about the topics covered in this manual, visit the support website at netgear.com/support.
- Page 9 Nighthawk M7 Ultra Nighthawk M7 hardware overview The Nighthawk M7 package includes your mobile hotspot, a battery, a USB-A to USB-C charging cable, and a power adapter. Packages in some regions might include additional plug adapters. Figure 2. Nighthawk M7 package contents The Nighthawk M7 has a touch screen and a Power/Home button.
- Page 10 Nighthawk M7 Ultra TS-9 USB-C TS-9 antenna port port antenna port RJ45 Ethernet port Figure 4. Nighthawk M7 connectors Install or replace a SIM card To use your mobile hotspot, you need to install a valid, activated nano SIM card with a data plan from your mobile provider.
- Page 11 Nighthawk M7 Ultra To install or replace a SIM card: 1. Remove the mobile hotspot back cover by lifting the corners. 2. Remove the battery. 3. If a SIM card is already installed, slide the SIM card out of its slot. 4.
- Page 12 Nighthawk M7 Ultra Figure 6. Nighthawk M7 battery charging To charge your battery: 1. Connect the USB charging cable to your mobile hotspot. 2. Connect the other end of the charging cable to the USB power adapter. 3. Plug the USB power adapter into a wall outlet. Charging best practices Charging your mobile hotspot properly is important to ensure its longevity and maintain its performance.
- Page 13 Nighthawk M7 Ultra • Charge the device fully: We recommend that you charge the mobile hotspot fully before using it for the first time, and that you let the device recharge fully before using it again when you discharge the battery. This helps to maintain the battery's lifespan and overall performance.
- Page 14 Nighthawk M7 Ultra Figure 7. Nighthawk M7 fixed setup To enable Plugged-In Mode for fixed usage: 1. Remove the mobile hotspot back cover by lifting the corners. 2. Remove the battery. NOTE: When using Plugged-In Mode, we recommend that you do not reinstall the back cover after removing the battery for better device cooling performance.
- Page 15 Power button to wake the screen. To power on your hotspot and finish setup: 1. Press and hold the Power button for two seconds. The NETGEAR logo displays and your mobile hotspot starts up. The welcome screen displays. 2. Tap to select a device language.
- Page 16 Nighthawk M7 Ultra View the home screen From your mobile hotspot's home screen, you can view your connection status, configure WiFi settings, view data usage details, and more. Signal Mobile Battery strength network charge Telstra 5G Nighthawk M7 Ultra WiFi network WiFi quick name and connect...
- Page 17 Manage your mobile hotspot with NETGEAR Insight Pro You can manage your mobile hotspot with NETGEAR Insight Pro. Insight Pro is a cloud-based management platform that allows you to remotely manage, deploy, and configure enterprise mobile hotspot devices with complete visibility. Device profiles...
- Page 18 Nighthawk M7 Ultra For more information about NETGEAR Insight Pro, visit https://www.netgear.com/insight/mobile-hotspot. Overview and Setup User Manual...
- Page 19 Connect devices to the Internet When you turn on your mobile hotspot, it automatically connects to the mobile broadband network in your area. To access the Internet on other devices, connect them to your mobile hotspot's WiFi or wired network. This chapter contains the following sections: •...
- Page 20 Nighthawk M7 Ultra Connect to WiFi using the SSID and password When your mobile hotspot is powered on, it broadcasts a WiFi network name (SSID) and password. You can connect to the Internet by selecting your hotspot's SSID and entering the password on your WiFi devices. Telstra 5G Nighthawk M7 Ultra WiFi network...
- Page 21 Nighthawk M7 Ultra To connect to WiFi using the QR code: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays, with a QR code icon displayed to the right of the SSID and password.
- Page 22 Nighthawk M7 Ultra Figure 10. Nighthawk M7 laptop tethering To connect a computer to the Internet using tethering: 1. If your mobile hotspot is powered on, press and hold the Power button for two seconds, then select Shut down to power it off. 2.
- Page 23 Nighthawk M7 Ultra Your computer detects the Ethernet connection. NOTE: If your computer does not automatically switch to the Ethernet connection, you might need to manually select the Ethernet connection from your computer's network connection manager. Your computer connects to the Internet. Connect devices to the Internet User Manual...
- Page 24 View alerts, SMS messages, and usage information This chapter contains the following sections: • View alerts from your mobile hotspot • View SMS messages from your mobile hotspot • Delete an SMS message from your mobile hotspot • View data usage from your mobile hotspot •...
- Page 25 Nighthawk M7 Ultra View alerts from your mobile hotspot Your mobile hotspot displays alerts on the LCD screen to inform you of device status changes. Alerts display as long as the cause of the alert is present. When the cause of an alert is resolved, the corresponding alert is removed automatically.
- Page 26 Nighthawk M7 Ultra Update software and firmware from an Update Available alert Your mobile hotspot automatically checks for new software and firmware updates. If an update becomes available, your hotspot displays an alert. Because software and firmware updates typically improve device performance and usability, we recommend that you update your hotspot whenever possible.
- Page 27 Nighthawk M7 Ultra A list of received SMS messages displays. 4. Tap a message to read the full text. Delete an SMS message from your mobile hotspot You can delete SMS messages from your mobile hotspot when you are done reading them.
- Page 28 Nighthawk M7 Ultra The lock screen displays your data usage and days remaining. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > More > Data Usage. Your data usage displays. View mobile broadband network status from your mobile hotspot You can view the status of your mobile broadband network from your mobile hotspot.
- Page 29 Nighthawk M7 Ultra The home screen displays. 3. Tap Network Map. The network map displays information about your connection status and devices. View a list of connected devices In addition to the network map of connected devices, you can also view a basic list of connected devices.
- Page 30 Nighthawk M7 Ultra View the current firmware version You can view the current firmware version that your mobile hotspot uses. You might need this information if you are experiencing problems with your mobile hotspot. To view the current firmware version: 1.
- Page 31 Adjust network, security, and performance settings This chapter contains the following sections: • Connect through local WiFi or Ethernet to conserve data • Change the WiFi network name and password • Enable or disable Guest WiFi • Change WiFi bands or enable dual-band WiFi •...
- Page 32 • Enable or disable IP passthrough • Perform a factory reset • Change the displayed date format • Change the displayed time format • Change USB tethering settings • Enable or disable GPS...
- Page 33 Nighthawk M7 Ultra Connect through local WiFi or Ethernet to conserve data Your mobile hotspot supports WiFi offloading and Ethernet offloading, which can lower your device's cellular data usage and power consumption, along with other benefits: • WiFi offloading lets your mobile hotspot use a local WiFi Internet connection for data instead of your cellular network.
- Page 34 Nighthawk M7 Ultra WiFi or Ethernet offloading is active. Change the WiFi network name and password The WiFi network name (SSID) identifies your WiFi network and is visible to other WiFi-enabled devices. To change the WiFi network name and password from your mobile hotspot: 1.
- Page 35 Nighthawk M7 Ultra 3. Tap WiFi > Guest WiFi. The Guest WiFi page displays. 4. Tap the OFF button. A pop-up informs you that the WiFi is restarting to enable Guest WiFi. 5. Tap Ok. Guest WiFi is enabled. Tap the Guest WiFi icon to view the Guest WiFi connection QR code and login credentials.
- Page 36 Nighthawk M7 Ultra Change Guest WiFi settings When Guest WiFi is enabled, your mobile hotspot displays additional settings for the Guest WiFi network. You can change the Guest WiFi network name and password. You can also choose to randomly generate a Guest WiFi password. NOTE: Your mobile hotspot's web user interface displays advanced Guest WiFi settings like encryption type and channel selection.
- Page 37 Nighthawk M7 Ultra Change WiFi bands or enable dual-band WiFi By default, your mobile hotspot only broadcasts a WiFi signal on the 5 GHz band. Depending on your WiFi needs, you can also broadcast on the 2.4 GHz band, which is slower but has better range.
- Page 38 Nighthawk M7 Ultra 4. To disable WiFi, tap ON > Ok. WiFi is disabled. 5. To re-enable WiFi after disabling it, tap OFF > Ok. WiFi is enabled. Change WiFi range Broadcasting WiFi at a longer range requires more power from your mobile hotspot's battery.
- Page 39 Nighthawk M7 Ultra The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap WiFi > Options > WiFi Standby. The WiFi Standby page displays. 4. Tap a WiFi standby option. The minimum setting is Never, and the maximum setting is 60 minutes. 5.
- Page 40 Nighthawk M7 Ultra To enable or disable Screen Lock: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > Security > Screen Lock. The Screen Lock page displays.
- Page 41 Nighthawk M7 Ultra The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > Mobile > APN. The APN page displays. 4. Tap the APN to use. The selected APN is active. Add a new APN NOTE: Your carrier determines its own APN information and must provide you the information for its own data plan.
- Page 42 Nighthawk M7 Ultra 9. Change the PDP (data protocol), if necessary: • IPV4 • IPV6 • IPV4V6 10. Change the PDP roaming protocol, if necessary: • None • IPV4 • IPV6 • IPV4V6 NOTE: PDP roaming protocol is the IP protocol used while you are roaming (for example when you are traveling and the roaming network does not support IPv6).
- Page 43 Nighthawk M7 Ultra you have Ethernet offloading enabled and access to a reliable Ethernet Internet connection, you might want to disable domestic data to ensure that you do not use any of your cellular data plan's monthly allowance. To disable or re-enable domestic data: 1.
- Page 44 Nighthawk M7 Ultra Select a cellular band Your mobile hotspot has both 4G and 5G cellular band connectivity. By default, your mobile hotspot connects to the fastest available band. However, you can limit connectivity to the 4G band if you prefer. To select a cellular band: 1.
- Page 45 Nighthawk M7 Ultra Change screen timeout By default, your mobile hotspot disables its screen after a period of inactivity to increase your battery life. Depending on how you use your mobile hotspot, you might want to set a specific screen timeout period, or disable screen timeout so that the screen is always active.
- Page 46 Nighthawk M7 Ultra 4. Tap Hide to mask your WiFi credentials on the Home screen, or tap Show to display them. The default setting is Show. 5. Tap Ok. Your WiFi Info on Home setting is saved. Change user interface language Your mobile hotspot supports multiple user interface languages.
- Page 47 Nighthawk M7 Ultra NOTE: Updating your mobile hotspot temporarily interrupts your network connection. Make sure that you are prepared to lose connectivity before starting the update process. To manually check for software and firmware updates: 1. Quickly press and release the Power button to wake your mobile hotspot. The lock screen displays.
- Page 48 Nighthawk M7 Ultra NOTE: After enabling the Ethernet port, its behavior varies depending on how you are using your hotspot: • If operating in Plugged-In Mode, the Ethernet port remains enabled for as long as the device is plugged in. •...
- Page 49 Nighthawk M7 Ultra NOTE: Most carriers issue a private wireless wide area network (WWAN) IP address to your device. Some carriers have special plans that issue a public WWAN IP, or can add a public WWAN IP to your existing plan for an additional charge.
- Page 50 Nighthawk M7 Ultra Change the displayed date format Your mobile hotspot is initially set to display a date format that is common for your region. However, if you prefer to use a different date format, you can change the format that your device uses.
- Page 51 NMEA port to obtain a GPS location. NOTE: Not all mobile hotspot models support GPS location services. Check the Technical Specification Sheet for your product on the NETGEAR website or the information provided by your service provider to see if your device supports GPS.
- Page 52 Nighthawk M7 Ultra The lock screen displays. 2. Swipe up to unlock your mobile hotspot. The home screen displays. 3. Tap Settings > More > GPS. The GPS page displays. 4. Tap the slider button to enable or disable GPS. Your settings are saved.
- Page 53 Access the web user interface This chapter contains the following sections: • Log in to the web user interface • View SMS messages from the web user interface • Delete an SMS message from the web user interface • View details about your mobile hotspot from the web user interface •...
- Page 54 • Disable or re-enable VPN passthrough from the web user interface • Disable or re-enable UPnP from the web user interface • Configure a DMZ server from the web user interface...
- Page 55 Nighthawk M7 Ultra Log in to the web user interface Your mobile hotspot comes configured and ready to use. In addition to using the LCD touch screen to change basic settings, you can use the web user interface to manage advanced settings.
- Page 56 Nighthawk M7 Ultra To delete an SMS message from the web user interface: 1. From the web user interface dashboard, select Messages. A list of messages displays, showing the first portion of the text. 2. Select a message and click or tap Delete. The message is deleted.
- Page 57 Nighthawk M7 Ultra The Internet page displays. 2. Click or tap WiFi + Cellular to enable WiFi offloading, or Ethernet + Cellular to enable Ethernet offloading. 3. Click or tap Apply. A message displays telling you that to save this change, your device must restart WiFi connections.
- Page 58 Nighthawk M7 Ultra Change WiFi network name, password, encryption, or channel settings from the web user interface The WiFi network name (SSID) identifies your WiFi network and is visible to other WiFi-enabled devices. From the web user interface, you can change the SSID, password, WiFi encryption type, and broadcast channel settings.
- Page 59 Nighthawk M7 Ultra If you changed the SSID or password, your previously connected WiFi devices must reconnect using the new credentials. Change WiFi standby, range, bandwidth, and info display settings from the web user interface To change WiFi standby, range, bandwidth, and info display settings from the web user interface: 1.
- Page 60 Nighthawk M7 Ultra Enable or disable Guest WiFi from the web user interface You can turn on Guest WiFi to share your Internet connection with temporary visitors on a separate connection from your personal WiFi devices. Guest WiFi is disabled by default.
- Page 61 Nighthawk M7 Ultra Change Guest WiFi settings from the web user interface When Guest WiFi is enabled, your mobile hotspot's web user interface displays additional settings for the Guest WiFi network. You can change the Guest WiFi network name, password, encryption, and channel settings. You can also choose to randomly generate a Guest WiFi password or disable Guest WiFi SSID broadcast.
- Page 62 Nighthawk M7 Ultra To enable or disable Airplane Mode from the web user interface: 1. From the web user interface dashboard, select Settings > General > Airplane Mode. The Airplane Mode page displays. 2. Select the Enable check box to enable Airplane Mode, or clear the check box to disable Airplane Mode.
- Page 63 Nighthawk M7 Ultra Change the web user interface login password Your mobile hotspot is set up to use a default web user interface login password. The default password is printed on a label in the battery compartment. You can optionally change the default password to your own password.
- Page 64 Nighthawk M7 Ultra Enable or disable IP passthrough from the web user interface Depending on how you use your mobile hotspot, you might want to enable IP passthrough. When IP passthrough is enabled, your mobile hotspot takes the IP address that your cellular service provider assigned to your device and passes it through to a connected device.
- Page 65 Nighthawk M7 Ultra Disable or re-enable the DHCP server feature from the web user interface By default, your mobile hotspot acts as a DHCP server. The server assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router.
- Page 66 Nighthawk M7 Ultra 3. (Optional) To set a regular reset date or data plan limit, select the appropriate check box and enter or select your desired values. 4. Click or tap Apply. Your settings are saved. Configure cellular settings from the web user interface To configure cellular settings from the web user interface: 1.
- Page 67 Nighthawk M7 Ultra The APN page displays. 3. Specify the APN name. The APN name is a label for display in the UI. 4. Specify the APN. This step specifies the APN as defined by the carrier. 5. Change the PDP (data protocol), if necessary: •...
- Page 68 Nighthawk M7 Ultra Remove an APN entry To remove an APN entry: 1. From the web user interface dashboard, select Settings > Advanced > Cellular. The Cellular page displays. 2. Select the box to the left of the APN. 3. Click or tap Delete. The APN is removed.
- Page 69 Nighthawk M7 Ultra Your settings are saved. Change display settings from the web user interface You can change your mobile hotspot's display settings from the web user interface. Lowering the LCD screen’s brightness level or reducing the screen time-out to a shorter period reduces power consumption and might increase your mobile hotspot's battery life.
- Page 70 Nighthawk M7 Ultra VPN passthrough is enabled by default. 3. Click or tap Apply. Your settings are saved. Disable or re-enable UPnP from the web user interface Universal Plug and Play (UPnP) helps devices and computers access the network and connect to other devices as needed.
- Page 71 Nighthawk M7 Ultra of protection for the rest of the network and sending all incoming data to a particular IP address. To configure a DMZ server from the web user interface: 1. From the web user interface dashboard, select Settings > Advanced > Other. The Other page displays.
- Page 72 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. This chapter covers the following topics: • View alerts • Extend battery life • Third-party power adapters and USB cables • Improve reception with an external antenna •...
- Page 73 Nighthawk M7 Ultra View alerts Your mobile hotspot displays alerts to advise you of device status changes. SIM Error — Check SIM or SIM Not Installed Ensure that your cellular data carrier’s SIM card is fully inserted in your mobile hotspot's SIM card slot.
- Page 74 Nighthawk M7 Ultra Your mobile hotspot has specific heat limits for each operating mode. Removing the battery and plugging your mobile hotspot in raises its temperature limits, as it doesn’t need to limit heat as much to protect the battery. Exceeding these limits results in reduced performance, stability issues, or even automatic shutdown.
- Page 75 This can help reduce the heat generated by the device. • Install firmware updates: Keep your mobile hotspot’s firmware up to date. NETGEAR firmware updates can include performance optimizations and thermal management improvements, ensuring the best performance for your device.
- Page 76 NOTE: If you have more than 2 bars of reception, using an external antenna might decrease your reception due to interference. NETGEAR mobile hotspots and fixed wireless devices are all equipped with two TS-9 connectors for use with external antennas. The NETGEAR Omnidirectional MIMO Antenna...
- Page 77 Nighthawk M7 Ultra comes with two SMA to TS-9 adapters so that it can work with devices that have either SMA or TS-9 connectors. 1. SMA to TS-9 adapters 2. SMA connectors CAUTION: Be gentle when plugging and unplugging the TS-9 connectors from your device because they can be delicate.
- Page 78 Nighthawk M7 Ultra Factory reset your mobile hotspot You can reset your mobile hotspot to the factory settings. This is useful if you reset the admin login password for the web user interface and forgot the new password, or if you want to set up your mobile hotspot in a different way.
- Page 79 Specifications This appendix covers the following topics: • LTE and 5GNR transmission specifications • Mobile band specifications • WiFi specifications...
- Page 80 Nighthawk M7 Ultra LTE and 5GNR transmission specifications Transmission specifications The following tables indicate the LTE and 5GNR transmission characteristics. Table 2. LTE transmission characteristics for MR7500 Frequency (MHz) Bands Ant1 Gain Ant2 Gain (dBi) (dBi) 1920-1980 3.25 2.99 1710-1785 2.19...
- Page 81 Nighthawk M7 Ultra Mobile band specifications The following table indicates the Nighthawk M7 Ultra (model MR7500) mobile band specifications. Table 4. Mobile bands Technology Band 4G/LTE bands 1, 3, 7, 28 5GNR bands n5, n7, n28, n78, n258 Specifications User Manual...
- Page 82 Nighthawk M7 Ultra WiFi specifications WiFi support • WiFi 802.11a/b/g/n/ac/ax/axe/be, 2x2 MIMO • 2.4/5/6 GHz Standalone The following restrictions apply in AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/ MT/NL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK(NI)/HR/HK: • Operation in 5150-5350MHz and 5470-5875MHz is restricted to indoor use only. • This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
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Questions and answers
I have recently purchased a Nighthawk M7 Ultra, model # MR 7500. I am traveling in a caravan and wish to use the TV in the van. How do I connect the TV to my Nighthawk?
To connect a TV to the NETGEAR Nighthawk M7 Ultra (model MR7500), follow these steps:
1. Power on the Nighthawk M7 by quickly pressing and releasing the Power button.
2. Swipe up on the screen to unlock the device.
3. Connect the TV to the Nighthawk M7 using either:
- WiFi: Go to your TV's network settings, select the WiFi network name (SSID) of the Nighthawk M7, and enter the WiFi password.
- Ethernet: Use an Ethernet cable to connect the TV to the RJ45 Ethernet port on the Nighthawk M7. Note: The Ethernet port goes to sleep after two minutes if using battery power and not connected to a device.
Once connected, the TV will use the mobile hotspot to access the internet. If the connection does not work automatically, manually select the Ethernet or WiFi network on your TV.
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