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Supermicro SuperServer SYS-821GE-TNMR2 User Manual
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Supermicro SuperServer SYS-821GE-TNMR2 User Manual

Supermicro SuperServer SYS-821GE-TNMR2 User Manual

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SuperServer
®
SYS-821GE-TNMR2
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SuperServer SYS-821GE-TNMR2

  • Page 1 SuperServer ® SYS-821GE-TNMR2 USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...
  • Page 4 Preface Contents Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................11 Control Panel .........................12 Rear View ..........................14 Power Supply Indicator ....................15 Fan Module Indicator .....................15 Top View, Motherboard Tray .....................16 Top View, GPU Tray ......................17 1.3 System Block Diagram .......................18 1.4 Motherboard Layout ......................19 Quick Reference Table ......................20...
  • Page 5 Preface Processor Overview ......................34 Installation Overview ......................35 Installation Procedure Overview ..................35 Create the Processor Carrier Assembly ................36 Assemble the Processor Heatsink Module ..............40 Remove the Socket Cover ....................42 Install the PHM ........................43 Removing the PHM ......................46 Removing the Carrier Assembly from the Heatsink ............48 Removing the Processor from the Carrier Assembly ............49 3.4 Memory Support and Installation ..................50 Memory Support ........................50...
  • Page 6 Preface I/O Module Connectors .....................79 4.4 Jumpers ..........................80 How Jumpers Work ......................80 4.5 LED Indicators ........................81 4.6 M.2 Solid State Drive Installation ..................82 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................83 5.2 Driver Installation ........................85 5.3 BMC ............................86 5.4 Logging into the BMC ......................86 Chapter 6 Optional Components 6.1 Power Supply Modules ......................87 6.2 NIC Kit ..........................87...
  • Page 7 Preface Battery Installation ......................97 7.8 Where to Get Replacement Components ................98 7.9 Reporting an Issue ......................98 Returning Merchandise for Service ...................98 7.10 Feedback ...........................98 7.11 Contacting Supermicro .......................99 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications...
  • Page 8 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
  • Page 9 8U; 17.2” x 14” x 33.2” (W x H x D), (43.7 x 356 x 843 cm) A Quick Reference Guide can be found on the product page of the Supermicro website. The following safety models associated with the SYS-821GE-TNMR2 have been certified as compliant with UL and CSA: GP801-H30X13, GP801-GPU, GP801-3.
  • Page 10 Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Front View Tray Release Handles Tray Release Handles GPU Tray Fans Motherboard Tray 11 12 13 14 15 16 17 18 19 20 21 22 23 Service/Asset Tag Control Panel with...
  • Page 11 Chapter 1: Introduction Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator. For RAID configurations using a controller, the meaning of the status indicator is described in the table below. For OS RAID or non-RAID configurations, some LED indications are not supported, such as hot spare.
  • Page 12 Chapter 1: Introduction Control Panel Power Button UID Button /BMC Button Power LED Drive LED NIC LED 1 NIC LED 2 Information LED Power Fail LED Figure 1-3. Control Panel Control Panel Features Features Description The main power switch applies or removes primary power from the power supply to the Power Button server but maintains standby power.
  • Page 13 Chapter 1: Introduction Information LED Color, Status Description Blue, solid Unit ID has been activated by button Blue, blinking at 1 Hz Unit ID has been activated using the BMC Blue, blinking at 2 Hz, and BMC Heartbeat BMC is resetting LED on the motherboard is green Blue, blinking at 4 Hz BMC is setting factory defaults...
  • Page 14 Chapter 1: Introduction Rear View System Fans Power Supply/Fan Fans Power Supply/Fan PCIe Expansion Tray I/O Panel Power Supplies/Fans Figure 1-4. System: Rear View System Features: Rear Feature Description System Fans Five exhaust fans Six combination 3000 W power supply modules with system cooling fans, logical Power Supply/Fans numbering shown PCIe Slots...
  • Page 15 Indicates that the power supply has a warning condition and continues to operate. Indicates that the power supply is plugged in, and is in an abnormal state. The Solid Amber system might need service. Please contact Supermicro technical support. No AC power to modules Fan Module Indicator...
  • Page 16 Chapter 1: Introduction Top View, Motherboard Tray PCIe Switches Processors/ Heatsinks DIMM Slots M.2 Slots Figure 1-5. Motherboard Tray: Top View Motherboard Tray Features Feature Description PCIe Switches Four switches to facilitate direct communication between GPUs Processors Two 4th and 5th Gen Intel Xeon Scalable processors with heatsinks DIMM Slots Thirty-two memory slots M.2 Slots...
  • Page 17 Chapter 1: Introduction Top View, GPU Tray Figure 1-7. AMD Instinct MI300X 8-GPU Baseboard: Top View...
  • Page 18 (need 64 lane) ed 104 lane) (need 104 lane) (need 104 lane) (need 104 lane) DPU for user/control plane management x16 x16 x16 x16 Figure 1-8. System Block Diagram Optional NIC Kit HGX H100 8-GPU Baseboard Better Faster Greener™ © 2022 Supermicro...
  • Page 19 Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13DEG-MA motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.
  • Page 20 Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JDBG1, JDBG2 For manufacturing use only Open (Normal) PSUs and redundant PSUs support JSWID1 and JSWID2: Pins 1-2 (Closed) JSWID1, JSWID2 (For manufacturing use only) Two PSUs and two redundant PSUs JVRM1, JVRM2 For manufacturing use only...
  • Page 21 Chapter 1: Introduction Connector Description JPWR1 - 5 12 V Power Connectors JRK1 Intel VROC Key Header for NVMe RAID support JS1 (I-SATA 0 - 3), SlimSAS x4 Connectors supported by Intel PCH for eight SATA 3.0 connections JS2 (I-SATA 4 - 7) (RAID 0, 1, 5, and 10 supported) JSSW1, JSSW2 C Headers for side switch boards...
  • Page 22 Chapter 1: Introduction Motherboard Block Diagram X13DEG-M CPU2-A1 CPU2-B1 CPU2-C1 CPU2-D1 CPU1-D1 CPU1-C1 CPU1-B1 CPU1-A1 MC0 = A & B VR14 VR14 MC1 = C & D 550A Iccmax 8 PHASE 8 PHASE MC2 = E & F 185A IccTDC 350W SPR:16GT/19.2GT 350W...
  • Page 23 Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory, etc., refer to Chapter 3 for details on installing those specific components.
  • Page 24 Chapter 2: Server Installation Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. • In single rack installations, stabilizers should be attached to the rack. In multiple rack in- stallations, the racks should be coupled together.
  • Page 25 Chapter 2: Server Installation Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.
  • Page 26 Chapter 2: Server Installation 2.4 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. Also refer to the installation instructions that came with the rack. This rail set fits a rack between 28" and 33.5" deep. Do not use a two post "telco" type rack. 1.
  • Page 27 Chapter 2: Server Installation Figure 2-2. Installing the Left Rail Figure 2-3. Outer Rails Installed on the Rack...
  • Page 28 Chapter 2: Server Installation 2.5 Installing the Server Warning: The assembled system is very heavy. Use a lift and multiple people to move it. 1. Using a lift and as many people as necessary, lift the system and slide it onto the installed rails.
  • Page 29 Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.
  • Page 30 Chapter 3: Maintenance and Component Installation Primary Release Handles Small Release Handle Figure 3-1. Chassis Front, Removing the GPU Tray Removing the GPU Tray 1. Power down as described in Section 3.1. 2. Pull down the release handles on each side of the tray, and pull the tray part way out. 3.
  • Page 31 Chapter 3: Maintenance and Component Installation 4. Lift the GPU tray using the sides, as marked below. Do not lift using the handles or the connectors. Lift under this Area Lift under this Area Figure 3-2. Lifting the GPU Tray...
  • Page 32 Chapter 3: Maintenance and Component Installation Primary Release Handles Small Release Handle Figure 3-3. Chassis Front, Removing the Motherboard Tray Warning: The tray is heavy (70 lbs). Use a lift or multiple people to install or remove it. Do not lift the chassis by the empty motherboard tray slot. Removing the Motherboard Tray 1.
  • Page 33 Chapter 3: Maintenance and Component Installation Release Handles Figure 3-4. Chassis Rear, Removing the PCIe Expansion Tray Removing the PCIe Expansion Tray 1. Power down as described in Section 3.1. 2. Pull down the release handles on each side of the tray, and pull the tray out. Note: When replacing trays, insert the front motherboard tray before the PCIe tray.
  • Page 34 Chapter 3: Maintenance and Component Installation 3.3 Processor and Heatsink Processor Overview The motherboard supports 4th and 5th Gen Intel Xeon Scalable processors. The models of each differ in the number of cores, and each requires a different CPU carrier. The CPU carriers differ by the presence or absence of shims and levers.
  • Page 35 (gold contacts). Improper installation or socket misalignment can cause serious damage to the processor or socket, which may require manufacturer repairs. • Refer to the Supermicro website for updates on processor support. Installation Procedure Overview After preparing the system, and following ESD precautions, there are four steps to installing the processor and heatsink onto the motherboard.
  • Page 36 Chapter 3: Maintenance and Component Installation Create the Processor Carrier Assembly Assembling the Process Carrier Assembly 1. Hold the processor with the gold pins (LGA lands) facing down. Locate the gold triangle at the corner of the processor and the corresponding hollowed triangle on the processor carrier as shown below.
  • Page 37 Chapter 3: Maintenance and Component Installation 2. Turn the processor over (with the gold pins up). Locate the CPU keys on the processor and the four latches on the carrier. Latch CPU Key Latch CPU Key Latch Latch Latch CPU Key Latch CPU Key Latch...
  • Page 38 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the processor carrier and press it down (E1A and E1B only). Lever Lever Carrier E1A Carrier E1B 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...
  • Page 39 Chapter 3: Maintenance and Component Installation 5. Once aligned, carefully insert the CPU into the carrier, making sure that the CPU is secured by latches 1, 2, 3, and 4. Processor Carrier Assembly Processor Carrier Assembly (Top View) (Component Side)
  • Page 40 Chapter 3: Maintenance and Component Installation Assemble the Processor Heatsink Module Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. If this is a re-installation, apply the proper amount of thermal grease to the underside of the heatsink.
  • Page 41 Chapter 3: Maintenance and Component Installation 4. Align "a" on the processor carrier assembly with the triangular cutout "A" on the heatsink along with "b", "c", "d" on the processor assembly with "B", "C", "D" on the heatsink. 5. Once properly aligned, place the heatsink on the processor carrier assembly with all corners matched up, making sure that the four clips are properly securing the heatsink.
  • Page 42 Chapter 3: Maintenance and Component Installation Remove the Socket Cover Remove the plastic protective cover from the socket by gently squeezing the grip tabs and pulling the cover off. CPU Socket with Plastic Protective Cover...
  • Page 43 Chapter 3: Maintenance and Component Installation Install the PHM To install the PHM into the CPU socket, follow these steps. 1. Locate four threaded fasteners (a, b, c, d) and Pin 1 on the CPU socket. (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 2.
  • Page 44 Chapter 3: Maintenance and Component Installation 3. Check the rotating wires (1, 2, 3, 4) to make sure that they are in the unlatched position. Unlatched State Top View Side View Rotating Wire 1 PEEK Nut 4. Align PEEK nut "A" (next to the trianglular pin 1 on the heatsink) with threaded fastener "a"...
  • Page 45 Chapter 3: Maintenance and Component Installation 6. Press all four rotating wires outward and make sure that the heatsink is securely latched into the CPU socket. Latched State 7. With a T30 bit torque driver set to a force of 8.0 in-lbf (0.904 N-m),tighten the PEEK nuts in the sequence of "A", "B", "C", and "D".
  • Page 46 Chapter 3: Maintenance and Component Installation Removing the PHM To remove the processor heatsink module (PHM) from the motherboard, follow these steps. 1. Shut down the system and unplug the AC power cord from all power supplies. 2. Use a T30-bit torque driver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.
  • Page 47 Chapter 3: Maintenance and Component Installation 4. Gently lift the PHM upward to remove it from the CPU socket.
  • Page 48 Chapter 3: Maintenance and Component Installation Removing the Carrier Assembly from the Heatsink To remove the processor carrier assembly from the PHM, follow these steps: 1. Detach the four plastic clips (marked a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (marked A, B, C, D) as shown below.
  • Page 49 Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly To remove the processor from the processor carrier, follow these steps. 1. Unlock the lever from its locked position and push it upwards to disengage the processor from the processor carrier as shown below right. Lever 2.
  • Page 50 Chapter 3: Maintenance and Component Installation 3.4 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules and updates on possible memory support. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage.
  • Page 51 Chapter 3: Maintenance and Component Installation DDR5 Memory Support for the 5 Gen. Intel Xeon Scalable Processors Speed (MT/s); Voltage (V); DIMM Per Channel (DPC) DIMM Density and DIMM Ranks Per DIMM Capacity Type & Data Width 1DPC (Note) 2DPC (Stack) 16 Gb 24 Gb...
  • Page 52 CPU2: P2-DIMMA1 / P2-DIMMA2 / P2-DIMMB1 / P2-DIMMB2 / P2-DIMMC1 / P2-DIMMC2 / P2-DIMMD1 / P2-DIMMD2 / P2-DIMME1 / P2-DIMME2 / P2-DIMMF1 / P2-DIMMF2 / P2-DIMMG1 / P2-DIMMG2 / P2-DIMMH1 / P2-DIMMH2 Note: This memory configuration is recommended by Supermicro for optimal memory performance. Please use this configuration to maximize your memory performance.
  • Page 53 Chapter 3: Maintenance and Component Installation DDR5 Memory Population Table for HMB CPU 32-DIMM Motherboards 1 CPU: Memory Population Sequence 1 CPU & 1 DIMM P1-DIMMA1 or P1-DIMME1 P1-DIMMA1 / P1-DIMMG1 1 CPU & 2 DIMMs or P1-DIMMC1 / P1-DIMME1 1 CPU &...
  • Page 54 Chapter 3: Maintenance and Component Installation Memory Slots This motherboard supports up to 8 TB of DDR5 memory in 32 slots. Please refer to the layout drawing below for the locations of the DIMM slots: DIMM Slots Supported by CPU1 DIMM Slots Supported by CPU2 P1-DIMMA1 P2-DIMMA1...
  • Page 55 Chapter 3: Maintenance and Component Installation EJSW_7 EJSW_8 EJSW_9 EJSW_10 JSW1 EJSW_3 EJSW_4 EJSW_5 EJSW_6 EJNIC1 EJNIC2 EJNIC3 EJSW_PWR2 EJNIC4 EJNIC5 EJNIC6 P54V_JPWR1 JPWR3 Switch 1 Switch 2 Switch 3 Switch 4 LEDBMC JSSW2 JSWID2 JSWID1 JMCIO1A JMCIO1B JMCIO2A JMCIO2B JTPM1 EJNVME3 EJNVME1...
  • Page 56 Chapter 3: Maintenance and Component Installation DIMM Installation Note: The DDR5 DIMM module is NOT hot-swap EJSW_7 EJSW_8 EJSW_9 EJSW_10 JSW1 EJSW_3 EJSW_4 EJSW_5 EJSW_6 EJNIC1 EJNIC2 EJNIC3 EJSW_PWR2 EJNIC4 EJNIC5 EJNIC6 and be sure to disconnect power for a minimum P54V_JPWR1 JPWR3 of 20 seconds before inserting or removing it.
  • Page 57 Chapter 3: Maintenance and Component Installation DIMM Removal Press both release tabs on the ends of the memory module to unlock it. Once the memory module has been loosened, remove it from the memory slot. Note: Removing a DDR5 DIMM module at a slant angle will cause module damages. It is strongly recommended that you lift the module straight up out of the slot.
  • Page 58 Chapter 3: Maintenance and Component Installation Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system as described in Section 3.1. 1.
  • Page 59 These carriers also help promote proper airflow. Drive carrier status indicators are described in Section 1.2. Note: Enterprise level storage drives are recommended for use in Supermicro servers. For compatible storage drives, see the system web page.
  • Page 60 Chapter 3: Maintenance and Component Installation To install drives, first remove the drive carrier from the system. Removing a Hot-Swap Drive Carrier 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Release Button Figure 3-8.
  • Page 61 Chapter 3: Maintenance and Component Installation Installing a Drive 1. Remove the dummy drive, which comes pre-installed in the drive carrier. Pull out the two locking clasps on the left outside of the carrier and lift out the dummy drive. 2.
  • Page 62 Chapter 3: Maintenance and Component Installation Checking the Temperature of an NVMe Drive There are two ways to check using the BMC Dashboard. Checking a Drive • BMC Dashboard > Server Health > NVMe SSD – Shows the temperatures of all NVMe drives.
  • Page 63 Chapter 3: Maintenance and Component Installation 3.6 System Cooling Multiple 8-cm fans provide the cooling for the system. Fans may be replaced while the system continues to operate. Cooling is aided by louvers in the chassis that help prevent expelled hot air from returning into the chassis.
  • Page 64 Chapter 3: Maintenance and Component Installation Motherboard Air Shroud The air shroud system concentrates airflow to maximize fan efficiency. It is installed on the motherboard tray around the CPU heatsinks, and above the DIMMs. Figure 3-11. Installing the Motherboard Air Shroud...
  • Page 65 Chapter 3: Maintenance and Component Installation GPU Air Blockers Two metal GPU air blockers fit along the sides of the GPU tray to concentrate the airflow. Figure 3-12. Installing the GPU Air Blockers...
  • Page 66 Chapter 3: Maintenance and Component Installation 3.7 PCIe Expansion Cards The default system can accommodate 12 PCIe cards. An optional kit can be added to support two more Figure 3-13. Expansion Cards Expansion Slot Locations Slot Description PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs PCIe 5.0 x16 (LP) from PLX switch to GPUs...
  • Page 67 Chapter 3: Maintenance and Component Installation Installing Expansion Cards (1–8) 1. Power down the system and pull out the PCIe expansion tray as described in Section 3.2. 2. In the front of the tray, remove the blank PCI shield. 3. Slide the expansion card into the PCIe slot on the PCIe expansion tray floor while aligning the bracket with the chassis.
  • Page 68 Chapter 3: Maintenance and Component Installation Installing Riser Expansion Cards (9–12) Expansion cards can be added for slots 9–12 by means of riser cards mounted on riser card brackets as shown below. 1. Power down the system and remove the PCIe tray as described in Section 3.2. 2.
  • Page 69 Chapter 3: Maintenance and Component Installation Riser Card Brackets Riser Card PCI Shield Slots Figure 3-16. Riser Card Brackets and Shields 3. Remove the blank PCI shield that covers the bracket slot. 4. Slide the expansion card(s) into the slot(s) on the riser card while aligning the shield(s) with the bracket.
  • Page 70 Standard configuration supports 4 + 2 redundancy. Up to two modules can be offline for service, although that is not recommended. New units can be ordered directly from Supermicro or authorized distributors. Power Supply LEDs On the rear of the power supply module, there is an LED that displays the power status.
  • Page 71 Chapter 3: Maintenance and Component Installation Replacing the Power Supply The logical power supply module numbering is shown in Chapter 1. 1. Unplug the AC cord from the module to be replaced. 2. Pull the release handle on the back of the power supply as illustrated. 3.
  • Page 72 Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.
  • Page 73 Chapter 4: Motherboard Connections Power Connectors There are five 8-pin 12 V DC power connectors (JPWR1 – 5) on the motherboard to provide adequate power to the onboard devices. Refer to the table below for pin definitions. 8-pin 12 V Power Pin Definitions Pin# Definition...
  • Page 74 The JTPM1 header is used to connect a TPM Module for Trust Platform Module/Port 80 support. The TPM module, which is optional and available from Supermicro, is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 75 JRK1. Note: For detailed instructions on how to configure VROC RAID settings, please refer to the VROC RAID Configuration User's Guide posted on the web page under the link: https://www.supermicro.com/support/manuals/. Intel VROC Key VROC Key...
  • Page 76 BMC (Baseboard Controller) to communicate with a network. Note: For detailed instructions on how to configure Network Interface Card (NIC) settings, please refer to the Network Interface Card Configuration User's Guide posted at: https://www. supermicro.com/support/manuals/. Side Switch Board I C Headers Two I C headers for side switch boards are located at JSSW1 and JSSW2 on the motherboard.
  • Page 77 The NVMe SMBus (I C) header (JNVI2C1) provides hot-plug support via a dedicated SMBus interface. This feature is only available for a Supermicro complete system with an Supermicro proprietary NVMe add-on card and a proper cable installed. See the table below for pin definitions.
  • Page 78 Chapter 4: Motherboard Connections PCIe 3.0 NVMe M.2 Slots Two PCIe 3.0 x2 NVMe M.2 slots supported by Intel PCH are located at JM2_D on the motherboard. These M.2 slots support M.2 NVMe SSDs in the 2280 and 22110 form factors. M.2 allows for a variety of card sizes, increased functionality, and spatial efficiency.
  • Page 79 Chapter 4: Motherboard Connections 4.3 Input/Output Ports I/O Module Connectors There are two connectors on the motherboard that can be used for I/O modules connections. An ExaMAX connector, located at JSW1, supports the rear I/O module connection via the midplane. Another connector, located at JFP2, provides connection to an I/O module for front access.
  • Page 80 Chapter 4: Motherboard Connections 4.4 Jumpers How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin #1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 81 Chapter 4: Motherboard Connections 4.5 LED Indicators Onboard Power LED The Onboard Power LED is located at LEDPWR on the motherboard. When this LED is on, the system power is on. Be sure to turn off the system power and unplug the power cords before removing or installing components.
  • Page 82 Chapter 4: Motherboard Connections 4.6 M.2 Solid State Drive Installation Installing Dual M.2 SSDs 1. Disconnect power from the motherboard or system. 2. Refer to the motherboard layout and locate the M.2 dual slot (J18). 3. Insert lower M.2 sideways into the connector so that it lays flat, then follow the instructions below from 4.
  • Page 83 1. Create a method to access the Microsoft Windows installation ISO file. That can be a USB flash or media drive. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 84 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.
  • Page 85 The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.
  • Page 86 When logging in to the BMC for the first time, please use the unique password provided by Supermicro to log in. After logging in, you can change the administrator password to protect your security. When logging in as an administrator, you can also create a user account and set the password of your choice for subsequent logins.
  • Page 87 Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Power Supply Modules The default configuration includes six power supply modules. Two more can be added. 6.2 NIC Kit The default configuration includes one expansion card kit (NIC Kit), which is composed of one internal side expansion card, one rear PCIe NIC riser, and supporting cables.
  • Page 88 Chapter 6: Optional Components 6.3 Additional Storage Drives An optional configuration offers 24 hot-swap storage drives. Requirements are listed below. 11 12 13 14 15 16 17 18 19 20 21 22 23 Figure 6-1. Front View, 24 Drives Logical Storage Drive Numbers Item Description 0 to...
  • Page 89 Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the Products option. •...
  • Page 90 Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.
  • Page 91 Chapter 7: Troubleshooting and Support JLC2 EJSW_PWR4 EJSW_GDE2 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the P2-DIMMD1 P2-DIMMD2 P2-DIMMC1 procedures below and still need assistance, refer to the P2-DIMMC2 Technical Support Procedures P2-DIMMB1 P2-DIMMB2 P2-DIMMA1...
  • Page 92 Chapter 7: Troubleshooting and Support No Video 1. If the power is on, but you do not have video, remove all add-on cards and cables. 2. Remove all memory modules and turn on the system (if the alarm is on, check the specs of memory modules, reset the memory, or try a different one).
  • Page 93 5. Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. 6. Proper software support: Make sure that the correct drivers are used.
  • Page 94 Chapter 7: Troubleshooting and Support 6. To find out if a component is good, swap this component with a new one to see if the system will work properly. If so, then the old component is bad. You can also install the component in question in another system.
  • Page 95 Before contacting Technical Support, please take the following steps. Also, please note that as a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problems with the specific system configuration that was sold to you.
  • Page 96 RMA Department at Supermicro for repair. Note 2: For BIOS Update and Recovery instructions, please refer to the Firmware Update and Recovery Instructions for Supermicro's X13 Motherboards User's Guide posted at https://www.supermicro.com/support/manuals/. Question: I use surprise hotplug to plug and unplug NVMe drives into the SYS-821GE-TNMR2 system and the NVMe LED keeps flashing an amber light.
  • Page 97 Chapter 7: Troubleshooting and Support 7.7 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.
  • Page 98 During the warranty period, contact your distributor first for any product problems. 7.10 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@ supermicro.com.
  • Page 99 San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.
  • Page 100 Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 101 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 102 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 103 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 104 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 105 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components (except for hot-swap components). 電源切断の警告...
  • Page 106 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 107 Appendix A: Warning Statements Attention Seul le personnel autorisé et le personnel de maintenance qualifié doivent être autorisés à installer, remplacer ou entretenir cet équipement.. !‫אזהרה‬ ‫.יש לאפשר רק צוות מורשה ואנשי שירות מוסמכים להתקין, להחליף או לטפל בציוד זה‬ ‫.ينبغي...
  • Page 108 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 109 Appendix A: Warning Statements Battery Handling CAUTION: There is risk of explosion if the battery is replaced by an incorrect type. Replace the battery only with the same or equivalent type recommended by the manu- facturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 110 Appendix A: Warning Statements ‫.هناك خطر االنفجار إذا تم استبدال البطارية بنوع غري صحيح‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리를 잘못된 종류로 교체하면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제조 사에서...
  • Page 111 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 112 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 113 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 114 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 115 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 116 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 117 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 118 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 119 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...
  • Page 120 Appendix B: System Specifications Appendix B System Specifications Processors Supports dual 4th and 5th Gen Intel Xeon Scalable processors, in Socket E (LGA 4677), thermal design power (TDP) of up to 350W. - 4th Gen: up to 60 cores and supports SP XCC, SP MCC, and Max Series (HBM) SKUs. - 5th Gen: up to 64 cores and supports SP XCC and SP MCC SKUs.
  • Page 121 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F) Non-operating Temperature: -40º to 60º C (-40º to 140º F) Operating Relative Humidity: 8% to 90% (non-condensing) Non-operating Relative Humidity: 5% to 95% (non-condensing) Regulatory Compliance FCC, ICES, CE, VCCI, RCM, UKCA, NRTL, CB Applied Directives, Standards...
  • Page 122 Appendix B: System Specifications General Data Center Environmental Specifications Particulate contamination specifications Air filtration: Data centers must be kept clean to Class 8 of ISO 14644-1 (ISO 2015). The air entering the data center should be filtered with a MERV 11 filter or better. The air within the data center should be continuously filtered with a MERV 8 filter or better.