Samsung Odyssey G9 S57CG95 N Series User Manual

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USER MANUAL

Gaming Monitor

S57CG95*N S49CG93*S

(Singapore only : S57CG952NE / S49CG934SE)

(Saudi Arabia only : S57CG952NM / S49CG934SM)

The colour and the appearance may differ depending on the product, and the specifications are subject to

change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

Samsung owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.

Trademarks other than that of Samsung are owned by their respective owners.

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Summary of Contents for Samsung Odyssey G9 S57CG95 N Series

Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
Page 2 Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable...
Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
Page 4 Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products.
Page 5 ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
Page 6 ‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable.
Page 7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
Page 8 High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects.
Page 9 Chapter 02 Preparations Installation Attaching the Stand ― Disassembly is the reverse order of assembly. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S57CG95*N Connect the corresponding cables. Collect cables and then align them with the centre groove of COVER REAR SUB.
Page 10 Stand up the monitor as shown in the Remove the package. Move the product onto the table. At this time, hold the Caution figure. cables together not to be stuck under the stand. Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted.
Page 11 S49CG93*S Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure. the bottom of the stand base. Check that the stand neck is firmly connected. Push the assembled stand into the main body in the direction of the arrow as Stand up the monitor as shown in the Separate the box from the product.
Page 12 Precautions for moving the product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. •...
Page 13 Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ―...
Page 14 Adjusting the Product Tilt and Height S49CG93*S ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without -2.0° (±2.0°) ~ 15.0° (±2.0°) notice to improve quality. 120.0 mm (±5.0 mm) S57CG95*N -15.0°...
Page 15 Caution After adjusting the product tilt and height, if the screen is not level, take the following actions. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. •...
Page 16 ‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
Page 17 Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Multi directional button that helps navigate. JOG Button ― S49CG93*S model only. notice to improve quality.
Page 18 Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Page 19 Description Connects to a source device using an HDMI cable or HDMI-DVI cable. Connects to an external device using the HDMI cable supplied by Samsung (which is a High Speed HDMI certified cable). Connects to a PC using a DP cable.
Page 20 Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. ― Port names and the number of ports may differ, depending on the model. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
Page 21 ― To detect and start a USB device faster, connect the USB device to the Connecting the Product to a PC as a USB HUB port on the product. The read/write rate will be affected by the USB device and your PC. ―...
Page 22 Connecting the Power S49CG93*S S57CG95*N To use the product, connect the power cable to a power outlet and the port on the product. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 20V port ―...
Page 23 Tidying Up the Cables S49CG93*S S57CG95*N Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. Connect the corresponding cables. Arrange the cables against the bend tendency of the cables and pull the cables out of the COVER- REAR SUB grooves.
Page 24 Setting Optimum Resolution Using the Panel Care feature An information message about setting optimum resolution will appear if you power on the product for Protects the panel to prevent problems with the product screen. the first time after purchase. ― S49CG93*S model only. ―...
Page 25 Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game Description Refresh Rate...
Page 26 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time Standard Faster when you are not viewing a movie or game. ― This option is not available when Adaptive-Sync FreeSync Premium Pro is set to On.
Page 27 Description Virtual Aim Point • Off: Virtual Aim Point is not available while is selected. • : Select the preferred aim point style. • Reset Position: Restore the aim point position to the default. ― This menu is not available when PIP/PBP is enabled.
Page 28 Description Screen Size mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. • 21:9: Display the picture with an aspect ratio of 21:9. •...
Page 29 Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when PIP/PBP is enabled. ― This menu is not available when Eye Saver Mode is enabled.
Page 30 Description Picture Mode mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG, Sports, Original, Custom) that are preset at the factory. You can activate either Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG, Sports,...
Page 31 Description Sharpness Make the outline of objects more clear or blurry. (Range: 0~20) A higher value will make the outline of objects clearer. ― This menu is not available when PIP/PBP is enabled. Color Adjust the colour saturation levels. Colour saturation intensifies as the value nears 50. (Range: 0~50) ―...
Page 32 Description White Balance Adjust the colour temperature of the picture so that white objects appear brighter. Adjust the red saturation level. Values closer to 50 mean greater intensity for the colour. Green Adjust the green saturation level. Values closer to 50 mean greater intensity for the colour. Blue Adjust the blue saturation level.
Page 33 Description Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation. ― S49CG93*S model only. Eye Care Set an optimum picture quality that decreases blue light to reduce eye strain. ― S57CG95*N model only. Adaptive Picture Optimises brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. Minimum Brightness Set the minimum brightness for the monitor screen.
Page 34 PIP/PBP ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― If the PIP/PBP function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by changing the resolution of the PC screen to the recommended resolution. ―...
Page 35 Description Sound Source Set which screen you want to hear the sound for. • PIP: • PBP: Switch USB Switch the USB source while in the PIP/PBP mode. ― S57CG95*N model only. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode •...
Page 36 OnScreen Display Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time Set how long the menu window will remain on screen for when it is not in use. System Description SeeColors Mode...
Page 37 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
Page 38 Description Input Port Ver. Select an HDMI version. (1.4 / 2.0↑) ― The supportable device and resolution may differ depending on its version. ― When the version is changed, the screen may blink. ― If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol.
Page 39 Description Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. • Working: The power LED is on when the product is turned on. • Stand-by: The power LED is on when the product is turned off. ―...
Page 40 Software Update Update software using an update file on a USB device. Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device. Connect the USB device to the port on the monitor.
Page 41 Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
Page 42 Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
Page 43 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
Page 44 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
Page 45 Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card.
Page 46 Chapter 07 Specifications General Model Name S57CG95*N S49CG93*S Size 144.8 cm 124.3 cm Display area 1394.6112 mm (H) x 392.2344 mm (V) 1196.7 mm (H) x 339.2 mm (V) Pixel Pitch 0.06053 mm (H) x 0.18159 mm (V) 0.233 mm (H) x 0.233 mm (V) Maximum Pixel Clock 2500 MHz 69.16 MHz...
Page 47 The above specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. • Open Source Licence Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com).
Page 48 Standard Signal Mode Table Model Name S57CG95*N S49CG93*S Synchronization (PANEL Spec) Vertical Frequency 48 ~ 240 Hz 240 Hz Resolution Optimum resolution 7680 x 2160 @ 120 Hz (HDMI1) 5120 x 1440 @ 120 Hz (HDMI1, MICRO HDMI2, DisplayPort) 7680 x 2160 @ 240 Hz (HDMI2,3) Maximum resolution 5120 x 1440 @ 240 Hz 7680 x 2160 @ 240 Hz (DisplayPort)
Page 49 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN 1 HDMI IN 2,3 DP IN VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000...
Page 50 S49CG93*S Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI / MICRO HDMI DP IN VESA, 640 x 480 31.469 59.940 25.175 VESA, 640 x 480 37.500 75.000 31.500 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600...
Page 51 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port Resolution (kHz) (Hz) (MHz) (H/V) HDMI / MICRO HDMI DP IN CEA, 720 x 480 31.469 59.940 27.000 CEA, 1280 x 720 37.500 50.000 74.250 CEA, 1280 x 720 45.000 60.000 74.250 CEA, 1920 x 1080 56.250...
Page 52 • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.
Page 53 ― This function may not be supported depending on the model. ― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
Page 54 • The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently.

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