Summary of Contents for Dell Photo All-in-One Printer 922
Page 1
Dell™ Photo All-In-One Printer 922 Owner’s Manual Look Inside For: • Ordering Supplies • Getting Started • Using Your Printer • Understanding the Software • Maintenance and Troubleshooting w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m...
Page 2
Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 922 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Contents 1 Getting Started Understanding the Printer Parts Accessing Your Setting Up Your Printer Using the Operator Panel Operator Panel Menus Understanding the Automatic Paper Type Sensor Loading Paper Print Media Guidelines for the Paper Support Placing Your Document on the Scanner Glass 2 Using Your Printer Printing .
Page 6
Installing Microsoft Fax in Windows XP Configuring Microsoft Fax Changing the Fax Configuration 3 Understanding the Software Understanding the Printer Software Using the Dell Printer Solution Center Using the Dell All-In-One Center Using Print Properties Using Dell Picture Studio v2.0 4 Ink Cartridge Maintenance...
Page 7
Dell Software and Peripherals (Canada Only) 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Dell Inc. Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) ......
C AU TION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. • Use only the power cable provided with this product or the manufacturer’s authorized replacement power cable.
S E C T I O N 1 G e t t i n g S t a r t e d Understanding the Printer Parts Accessing Your User’s Guide Setting Up Your Printer Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper...
Understanding the Printer Parts Number: Ge tt ing S tarte d Part: Description: Paper support Part that supports loaded paper. Paper guide Guide that helps the paper feed into the printer properly.
Page 13
Number: Part: Top cover Paper exit tray Printer unit Scanner support Ink cartridge carrier USB connector Power connector Operator panel Scanner glass Description: Top of printer that holds your document or photo flat while you scan it. Tray that holds the paper as it exits the printer. NOTE: Pull the paper exit tray straight out to extend Unit you lift to gain access to the ink cartridges.
Follow the instructions on your printer Setup Diagram to install the hardware and software. If you encounter problems during setup, see "Troubleshooting" on page 51. You can use the Dell Photo All-In-One Printer 922 to do a variety of things. A few important things to note: •...
• Select a choice that appears on the display. • Feed newly loaded paper. Make a color copy. Start the scanning process and open the Dell All-In-One Center (if your printer is connected to a computer). NOTE: If using your printer without a computer, this button does not function.
Use the: Power button Cancel button Black Copy button Down arrow button Up arrow button Operator Panel Menus When you press the Menu button, the following menus appear. From this menu: Copies Quality Dark (Lighter/Darker) Resize Ge tt ing S tarte d Turn your printer on or off.
Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types: • Plain • Transparency • Glossy/photo • Coated If you load one of these paper types, the printer detects the paper type and automatically adjusts the Quality/Speed settings.
The Printing Preferences screen appears. Click the Quality/Copies tab. Click the Use my choice button. Select the paper type in the drop-down menu. Click OK. To turn off the automatic paper type sensor for all print jobs: In Windows XP, click Start and Faxes.
Print Media Guidelines for the Paper Support Load up to: Make sure: 100 sheets of • The paper is loaded vertically against the right side of the paper support. plain paper • The paper guide rests against the left edge of the paper. NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up.
Page 20
Load up to: 10 envelopes 25 greeting cards, index cards, postcards, or photo cards 25 sheets of photo or glossy paper 1 iron-on transfer Ge tt ing S tarte d Make sure: • The print side of the envelopes faces up. •...
Load up to: Make sure: • The rough side of the transparencies faces up. transparencies • The paper guide rests against the left edge of the transparencies. NOTE: You can load a single transparency into the paper support without removing plain paper. •...
Page 22
NOTE: Make sure the upper left corner of the front of the item aligns with the arrow on the printer. Close the top cover. Ge tt ing S tarte d...
Printing Printing a Document Turn on your computer and printer, and make sure they are connected. Load paper with the print side facing up. For more information, see "Loading Paper" on page 18. With your document open, click File Customize your print settings: Click Preferences, Properties, Options, or Setup (depending on the program or operating system).
On the Paper Setup tab, select the paper size and orientation. NOTE: Photo/glossy or coated paper is recommended for printing photos. On the Print Layout tab, select the photo layout. When finished customizing your photo, click OK. Click OK or Print (depending on the program or operating system). To prevent your photos from sticking together or smudging, remove each photo after it exits the printer.
Change any copy settings. For more information, see "Operator Panel Menus" on page 16. NOTE: If you are using the Dell software on a computer instead of the operator panel buttons, see "Changing Copy Settings" on page 28. Us ing Yo ur Pri n te r...
Your Document on the Scanner Glass" on page 21. Close the top cover. Click Start Programs or All Programs Dell All-In-One Center. The Dell All-In-One Center appears. Select a copy quantity (1-99) and color. Click See More Copy Settings to: – Choose a copy quality.
Select the copy quality. For more information, see "Operator Panel Menus" on page 16. Press the Color Copy button. Changing Copy Settings Click Start Dell All-In-One Center. The Dell All-In-One Center appears. Select a copy quantity and color. Click See More Copy Settings to: – Choose a copy quality.
Page 29
To make any changes, click the following tabs. Click this tab: Print Scan Image Enhancements Image Patterns When you finish customizing your copy settings, click OK, and then click Copy Now. • Select the paper size and type. • Select borderless printing options. •...
For more information, see "Placing Your Document on the Scanner Glass" on page 21. Press Scan on the operator panel. The Dell All-In-One Center appears. In the Send scanned image to: drop-down menu, select a program as your scan destination.
Programs or All Programs Dell All-In-One Center. The Dell All-In-One Center appears. In the Send scanned image to: drop-down menu, select the program you want to use. For example, you might want to fax or e-mail multiple pages to someone.
The Dell All-In-One Center appears. In the Send scanned images to: drop-down menu, select a word processing or text-editing program. In the How will the scan be used? drop-down menu, select To edit text (OCR and 300 DPI). Click Scan Now.
If you are using your printer with a computer, you can enlarge or reduce your document between 25-400 percent using the Dell All-In-One Center. If you are using your printer without a computer, you can enlarge or reduce your document by: 25, 50, 100, 150, 200 percent, and Fit-to options using the operator panel.
Click Start Dell All-In-One Center. The Dell All-In-One Center appears. In the Creative Tasks section of the Dell All-In-One Center you can either: • Click Fax an image and follow the instructions on the screen. NOTE: One of the questions on the screen asks if there is more than one page. If there are multiple pages in your fax, you should choose Yes, prompt me for each page.
When you select this check box, select the Dell Photo AIO Printer 922 to print the received fax. Click to select the Store a copy in a folder check box if you want to create an archive copy of each fax.
Confirm the configuration settings in the Configuration Summary list, and then click Finish. You are now ready to send or receive faxes. Changing the Fax Configuration Click Start and then click Fax Console. In Fax Console, click Configure Fax on the Tools menu to start the Fax Configuration Wizard.
U n d e r s t a n d i n g t h e S o f t w a r e Using the Dell All-In-One Center Using Print Properties Using the Dell Printer Solution Center Using Dell Picture Studio v2.0...
Dell Picture Studio v2.0 — Allows you to manage, edit, display, print, and convert photos and other types of images. Using the Dell Printer Solution Center Three tabs on the Dell Printer Solution Center provide you with a variety of printing options. Advanced tab •...
Manage photos (copy them to folders, print them, perform creative copying). To access the Dell All-In-One Center: Click Start Programs or All Programs Dell All-In-One Center. The Dell All-In-One Center includes four main sections: Scan or Fax, Copy, Creative Tasks, and Preview. In this section: Scan or Fax Copy...
In this section: Creative Tasks Preview For more information on using the Dell All-In-One Center, see your User’s Guide on the CD. For more information about the Dell All-In-One Center, click Help in the Dell All-In-One Center. Using Print Properties Print Properties allows you to change the various printer settings.
Paper Setup Print Layout Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you can explore digital photography and learn how to organize, create, or print photos. There are three components to the Dell Picture Studio: • Paint Shop Photo Album...
Page 42
• Dell.Shutterfly.com - Online Print Service Click Start Programs Dell Picture Studio v2.0 Dell.Shutterfly.com - Online Print Service Un d e r st a n d i n g t he S o f tw are...
CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 9. Dell ink cartridges are available only through Dell. You can order more ink online at www.dell.com/supplies or by phone. To order by phone, see "Ordering Ink Cartridges and Supplies"...
Page 45
Press down on the ink cartridge lever to raise each ink cartridge lid. Remove the old ink cartridges. photo or black cartridge Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge (sold separately), or dispose of them properly. I n k C a r tr i d g e M a i n te n a n c e...
Page 46
If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. NOTE: The illustration below shows a black cartridge and a color cartridge (use for normal printing). For photo printing, use a photo cartridge and a color cartridge. Insert the new ink cartridges.
Snap each lid closed. Lift the printer unit, and hold the scanner support up while lowering the printer unit until it is completely closed. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are installed or replaced. To verify your ink cartridges are aligned, you can print an alignment page.
To align the ink cartridges: Load plain paper. For more information, see "Loading Paper" on page 18. Click Start Dell Printer Solution Center. Click the Maintenance tab Click Align to fix blurry edges. Click Print. The ink cartridges align when the page prints.
To clean the ink cartridge nozzles: Load the paper. For more information, see "Loading Paper" on page 18. Click Start Programs or All Programs Dell Printer Solution Center. Click the Maintenance tab. Click Clean to fix horizontal streaks. Click Print.
E T E R M I N E I F T H E P R I N T E R S O F T W A R E I S I N S T A L L E D All Programs Dell Printers Dell Photo AIO Printer 922. If the Dell Photo AIO Printer 922 does not appear in the list of programs, the printer software is not installed.
Page 53
If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 922 Uninstall Dell AIO Printer 922.
Page 54
Windows XP Click Start Settings Printers and Faxes. Double-click Dell Photo AIO Printer 922, and then click Printer. Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click it to deselect the option.
General Problems Fax Problems A K E S U R E Y O U T U R N E D O N B O T H Y O U R P R I N T E R A N D Y O U R C O M P U T E R A N D T H E U S B C A B L E I S P R O P E R L Y C O N N E C T E D N S U R E T H E C O M P U T E R I S C O N N E C T E D T O A N A C T I V E A N A L O G P H O N E L I N E Using the fax function requires a phone connection to the fax/modem in your computer.
Page 56
H E C K F O R A P A P E R J A M Using your printer and your computer • Follow the instructions on the screen for clearing the paper jam. Using your printer only If the paper jam is located in the paper support: Turn off your printer.
Replace the ink cartridge. For more information, see "Replacing Ink Cartridges" on page 44. Order a new ink cartridge from Dell and replace the old ink cartridge. To order a new ink cartridge, go to www.dell.com/supplies. Clear the paper jam. For more information, see "Check for a paper jam"...
Use the appropriate paper. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use paper that is a heavier weight, bright white, or coated. Use Dell Premium Photo Paper if you are printing photos. •...
Page 59
"Cleaning the Ink Cartridge Nozzles" on page 48. For additional solutions, check your Dell Printer Solution Center or go to support.dell.com. To access the Dell Printer Solution Center: Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 922 Dell Printer Solution Center.
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 63 for the telephone number to call for your region.
NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Page 64
Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Anguilla General Support Antigua and Barbuda General Support...
Page 65
Tech Support Fax Customer Care Fax Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care...
Page 66
Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
Page 67
General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support...
Page 68
General Support Dominican Republic General Support Ecuador General Support El Salvador General Support Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 02 2186 27 27 02 2186 27 11...
Page 70
Gold Technical Support Switchboard Sales Grenada General Support Guatemala General Support Guyana General Support Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 06103 766-7200 0180-5-224400 06103 766-9570 06103 766-9420...
Page 72
Switchboard Corporate Technical Support Customer Care Switchboard Jamaica General Support (dial from within Jamaica only) Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 02 577 826 90 02 696 821 14...
Page 73
Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support Technical Support outside of Japan (Axim) Faxbox Service...
Page 74
Technical Support International Access Code: 00 Customer Service Country Code: 60 Transaction Sales City Code: 4 Corporate Sales Contacti ng Dell Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 512 728-4093 512 728-3619...
Page 76
Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...
Page 78
International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
Page 80
Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
S E C T I O N 7 A p p e n d i x Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices...
Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited...
Page 83
Projector lamps carry a 90-day limited warranty. • Memory carries a lifetime limited warranty. • Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected. Appen dix...
Page 84
Dell computer on which such parts are installed. The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts.
Page 85
We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:...
Page 87
(14) days from the date on the packing slip or invoice. To return applications software or an operating system that has been installed by Dell, you must return the entire computer. A different return policy applies to nondefective products purchased through Dell's Software and Peripherals division by customers of our Small and Medium Business divisions.
You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
Page 89
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice.
Page 90
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.
Page 91
What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at...
If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price.
Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your packing slip or invoice;...
Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase date.
Page 95
In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
Page 96
Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Appendix...
Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell’s sole option.
Mexico, call 001-877-533-6230; in Puerto Rico, call 1-877-839-5123. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.
Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an...
The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk.
This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement.
Plug the device into a different outlet so that the device and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the User’s Guide on your CD.
Page 103
Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.L.
Need help?
Do you have a question about the Photo All-in-One Printer 922 and is the answer not in the manual?
Questions and answers