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Your phone software
Keep your phone up to date and accept available software updates to get new and enhanced features for your phone. Updating the software may also improve your phone's performance.
Your phone
This user guide applies to the following models: TA-1588, TA-1595, TA-1608.
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.
Parts and connectors, magnetism
Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.
Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic stripe cards near the device for extended periods of time, since the cards may be damaged.
Insert the cards
Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.
Both SIM cards are available at the same time when the device is not being used, but while one SIM card is active, for example, making a call, the other may be unavailable.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Tip: To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are 2 IMEI codes on the label, you have a dual-SIM phone.
Do not remove the memory card when an app is using it. Doing so may damage the memory card and the device and corrupt data stored on the card.
Tip: Use a fast microSD memory card (up to 256 GB) from a well-known manufacturer.
Note: Pre-installed system software and apps use a significant part of memory space.
Charge the battery
Your phone supports the USB-C cable. You can also charge your phone from a computer with a USB cable, but it may take longer.
If the battery is completely discharged, it may take several minutes before the charging indicator is displayed.
Charger model
Charge your device with the HAD-010 charger. HMD Global may make additional battery or charger models available for this device. Charging time can vary depending on device capability. Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.
When charger is not included in the sales box, charge your device using the data cable (included) and a USB power adaptor (may be sold separately). You can charge your device with third-party cables and power adaptors that are compliant with USB 2.0 or later and with applicable country regulations and international and regional safety standards. Other adaptors may not meet applicable safety standards, and charging with such adaptors could pose a risk of property loss or personal injury. It is recommended to use a power adaptor with an input of 100-240V~50/60Hz 0.35A and output of 5.0V/2A to optimise the charging of your device.
Switch on your phone
When you switch your phone on for the first time, your phone guides you to set up your network connections and phone Settings.
Transfer data from your previous phone
You can transfer data from an old phone to your new phone using your Google account.
To back up data on your old phone to your Google account, refer to your old phone's user guide.
Restore app Settings from your previous Android™ phone
If your previous phone was an Android and you had set it to back up data to your Google account, you can restore your app Settings and passwords.
Switch off your phone
To switch off your phone, press the power key and the volume up key at the same time, and select Power off.
Tip: If you want to switch o your phone by pressing and holding the power key, tap Settings > System > Gestures > Press & hold power button and select Power menu.
Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds and slide your finger across the screen.
Swipe
Place your finger on the screen and slide your finger in the direction you want.
Scroll through a long list or menu
Slide your finger quickly in a flicking motion up or down the screen and lift your finger. To stop the scrolling, tap the screen.
Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Lock the screen orientation
The screen rotates automatically when you turn the phone 90°.
To lock the screen in portrait mode, swipe down from the top of the screen and tap Auto-rotate > Off.
Navigate with gestures
To switch on using gesture navigation, tap Settings > System > Gestures > Navigation mode > Gesture navigation.
Navigate with keys
To switch on the navigation keys, tap Settings > System > Gestures > Navigation mode > 3-button navigation.
Lock your phone
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen.
To lock your keys and screen, press the power key.
Unlock the keys and screen
Press the power key and swipe up across the screen. If asked, provide additional credentials.
You can set your phone to require authentication when unlocking the screen.
Set a screen lock
Add a fingerprint
Unlock your phone with your finger
Place your registered finger on the power key.
If there is a fingerprint sensor error, and you cannot use alternative sign-in methods to recover or reset the phone in any way, your phone will require service by authorised personnel. Additional charges may apply and all the personal data on your phone may be deleted. For more information, contact the nearest care point for your phone or your phone dealer.
Set up face authentication
Keep your eyes open and make sure your face is fully visible and not covered by any object, such as a hat or sunglasses.
Note: Using your face to unlock your phone is less secure than using a fingerprint, pattern or password. Your phone may be unlocked by someone or something with similar appearance. Face unlock may not work properly in backlight or too dark or bright environment.
Unlock your phone with your face
To unlock your phone, just turn your screen on and look at the front camera.
If there is a facial recognition error and you cannot use alternative sign-in methods to recover or reset the phone in any way, your phone will require service. Additional charges may apply and all the personal data on your phone may be deleted. For more info, contact the nearest authorised service facility for your phone, or your phone dealer.
Locate or lock your phone
If you lose your phone, you may be able to find, lock or erase it remotely if you have signed in to a Google Account. Find My Device is on by default for phones associated with a Google Account.
To use Find My Device, your lost phone must be:
When Find My Device connects with your phone, you see the phone's location and the phone gets a notification.
If your device can't be found, Find My Device will show its last known location, if available. To lock or erase your phone, follow the instructions on the website.
Change your wallpaper
Tap Settings > Wallpaper and style.
Change your phone ringtone
Tap Settings > Sound & vibration > Phone ringtone SIM1 or Phone ringtone SIM2, and select the tone.
Change your message notification sound
Tap Settings > Sound & vibration > Default notification sound.
Use the notification panel
When you receive new notifications, such as messages or missed calls, icons appear at the top of the screen.
To see more information about the notifications, swipe down from the top of the screen. To close the view, swipe up on the screen.
To change the notification settings of an app, tap Settings > Notifications > App notifications > Most recent > All apps, and switch the app's notifications on or off.
Use the quick access items
To activate features, tap the corresponding quick access item on the notification panel. To see more items, drag the menu down. To rearrange or add new items, tap , tap and hold an item, then drag it to another location.
Change the volume
If you have trouble hearing your phone ringing in noisy environments or calls are too loud, you can change the volume to your liking by using the volume keys on the side of your phone.
Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to the volume levels.
Boost the volume
You can increase the loudspeaker volume with the boost mode.
Change the volume for media and apps
Set the phone to silent
Use keyboard word suggestions
Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions may not be available in all languages.
When you start writing a word, your phone suggests possible words. When the word you want is shown in the suggestion bar, select the word. To see more suggestions, tap and hold the suggestion.
Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the word you wrote. If the word is wrong, tap and hold it to see a few other suggestions. If you do not want the keyboard to suggest words while typing, turn o the text corrections. Tap Settings > System > Keyboard > On-screen keyboard. Select the keyboard you normally use. Tap Text correction and switch o the text correction methods you do not want to use.
Correct a word
If you notice that you have misspelled a word, tap it to see suggestions for correcting the word.
Switch spell checker off
Tap Settings > System > Keyboard > Spell checker, and switch Use spell checker off.
Extend battery life
To save power:
Switch on memory extension
If your phone supports the virtual RAM feature, you can have more apps open in the background and switch smoothly between them. To switch the feature on, tap Settings > Memory and switch on Memory extension. If asked, tap the memory size you want.
Using the memory extension (virtual RAM) requires enough storage space. To protect the storage, the memory extension is automatically and permanently disabled once 90% of the usage limit is reached. This can occur after 4 years of heavy usage.
Clean the memory
To clean the memory of your phone from unnecessary apps running in the background, tap Settings > Memory, select the apps you want to close, and tap Boost. If there are apps that you always want to keep running in the background, exclude them from the clean-up: tap Settings > Memory > Excluded apps, and switch on the apps you want to keep open.
Make the text and items on the screen larger
Make a call
Answer a call
If your phone rings when the screen is unlocked, tap ANSWER. If your phone rings when the screen is locked, swipe up to answer.
Reject a call
If your phone rings when the screen is unlocked, tap REJECT. If your phone rings when the screen is locked, swipe down to reject the call.
Add a contact
Save a contact from call history
Send a message
You can send mail with your phone when you're on the go.
Add an email account
When you use the Gmail app for the first time, you are asked to set up your email account.
Send email
Take a photo
Shoot sharp, vibrant photos – capture the best moments in your photo album.
Keep a safe distance when using the flash. Do not use the flash on people or animals at close range. Do not cover the flash while taking a photo.
Take a selfie
Record a video
View photos and videos on your phone
Tap Photos.
Share your photos and videos
Copy your photos and videos to your computer
Connect your phone to your computer with a compatible USB cable. Use your computer's file manager to copy or move your photos and videos to the computer.
Switch on Wi-Fi
Your Wi-Fi connection is active when is shown at the top of the screen. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.
Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.
Search the web
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet.
Use your phone to connect your computer to the internet
Use your mobile data connection to access the Internet with your laptop or other device.
The other device uses data from your data plan, which may result in data traffic costs. For information on availability and costs, contact your network service provider.
Connect to a Bluetooth device
Since devices with Bluetooth wireless technology communicate using radio waves, they do not need to be in direct line-of-sight. Bluetooth devices must, however, be within 10 metres (33 feet) of each other, although the connection may be subject to interference from obstructions such as walls or from other electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can detect your phone only if the Bluetooth Settings view is open.
Do not pair with or accept connection requests from unknown devices. This helps to protect your phone from harmful content.
Share your content using Bluetooth
If you want to share your photos or other content with a friend, send them to your friend's phone using Bluetooth.
You can use more than one Bluetooth connection at a time. For example, while using a Bluetooth headset, you can still send things to another phone.
The passcode is only used when you connect to something for the first time.
Remove a pairing
If you no longer have the device that you paired your phone with, you can remove the pairing.
If your phone supports Near Field Communication (NFC), you can tap accessories to connect to them, and tap tags to call someone or go to a website. The NFC functionality can be used with some specific services and technologies like tap to pay with your device. These services might not be available in your region. For additional info about the availability of these services, contact your network service provider.
Switch on NFC
Before using NFC, make sure the screen and keys are unlocked.
Use NFC
The NFC area is at the back of your phone.
To connect your phone to another phone or an accessory, or to read NFC tags, just tap the other device or tag with the NFC area of your phone.
Note: Payment and ticketing apps and services are provided by third parties. HMD Global does not provide any warranty or take any responsibility for any such apps or services including support, functionality, transactions, or loss of any monetary value. You may need to reinstall and activate the cards you have added as well as the payment or ticketing app after repair of your device.
Disconnect the connected accessory
If you don't need to be connected to the accessory anymore, you can disconnect the accessory.
Tap the NFC area of the accessory again.
For more information, see the accessory's user guide.
You may need a Virtual Private Network (VPN) connection to access your company resources, such as intranet or corporate mail, or you may use a VPN service for personal purposes.
Contact your company IT administrator for details of your VPN configuration or check your VPN service's website for additional information.
Use a secure VPN connection
Edit a VPN profile
Delete a VPN profile
Set date and time
Tap Settings > System > Date & time.
Update the time and date automatically
You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or network service provider.
Change the clock to the 24-hour format
Tap Settings > System > Date & time, and switch Use 24-hour format on.
Set an alarm
Switch an alarm off
When the alarm sounds, swipe the alarm right.
Select the calendar type
Tap Calendar > and select what type of calendar you want to see.
If you have signed into an account, such as your Google account, your calendar is shown on the phone.
Add an event
Tip: To edit an event, tap the event and and edit the details.
Delete an appointment
Find a spot
Google Maps helps you find specific locations and businesses.
The location is shown on the map. If no search results are found, make sure the spelling of your search words is correct.
See your current location
Tap Maps > .
Get directions to a place
The route is shown on the map, along with an estimate of how long it should take to get there. To see detailed directions, tap Steps.
Add a payment method
To use Google Play services, you need to have a Google account added to your phone. Charges may apply to some of the content available in Google Play. To add a payment method, tap Play Store, tap your Google logo in the search field, then tap Payments and subscriptions. Always make sure that you have permission from the payment method owner when buying content from Google Play.
Download apps
To see your apps, go to the home screen and swipe up from the boom of the screen.
Install available updates
Tap Settings > System > System update > Check for update to check if updates are available.
When your phone notifies you that an update is available, just follow the instructions shown on the screen. If your phone is low on memory, you may need to move your photos and other things to the memory card.
Before starting the update, connect a charger or make sure that the device battery has enough power, then connect to Wi-Fi, as the update packages may use up a lot of mobile data.
To ensure your data is safe, use the backup feature in your phone. Your device data (such as Wi-Fi passwords and call history) and app data (such as Settings and files stored by apps) will be backed up remotely.
Switch on automatic backup
Tap Settings > System > Backup, and switch backup on.
Reset your phone
Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further information, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device o when mobile device use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals, or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETYCOMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could aect performance.
AUTHORISED SERVICE
Only authorised personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only baeries, chargers, and other accessories approved by HMD Global Oy for use with this device. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
If your device is water-resistant, see its IP rating in the device's technical specifications for more detailed guidance.
GLASS PARTS
The device and/or its screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by authorised service personnel.
PROTECTYOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
Using some features and services, or downloading content, including free items, requires a network connection. This may cause the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features.
4G/LTE might not be supported by your network service provider or by the service provider you are using when travelling. In these cases, you may not be able to make or receive calls, send or receive messages, or use mobile data connections. To make sure your device works seamlessly when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, on the home screen, tap Settings > Network & Internet > SIMs and switch Preferred network type to 3G. For more information, contact your network service provider.
Note: Using Wi-Fi may be restricted in some countries. For example, in the EU, you are only allowed to use 5150‑5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only allowed to use 5.15‑5.25 GHz Wi-Fi indoors. For more information, contact your local authorities.
For more information, contact your network service provider.
Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies.
Before making the call:
To place an emergency call on any screen, press the power key quickly 3 times.
On the home screen, tap .
You may also need to do the following:
Handle your device, battery, charger, and accessories with care. The following suggestions help you keep your device operational.
During extended operation, the device may feel warm. In most cases, this is normal. To avoid geing too warm, the device may automatically slow down, dim display during a video call, close apps, switch o charging, and if necessary, switch itself o. If the device is not working properly, take it to the nearest authorised service facility.
Battery and charger information
To check if your phone has a removable or non-removable battery, see the printed guide.
Devices with a removable battery Only use your device with its original rechargeable battery. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.
Devices with a non-removable battery Do not attempt to remove the battery, as you may damage the device. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, take the device to the nearest authorised service facility to have the battery replaced.
Charge your device with a compatible charger. Charger plug type may vary. Charging time can vary depending on device capability.
Battery and charger safety information
Once your device is fully charged, unplug the charger from the device and electrical outlet. Please note that continuous charging should not exceed 12 hours. If left unused, a fully charged battery will lose its charge over time.
Extreme temperatures reduce the capacity and lifetime of the battery. Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. A device with a hot or cold battery may not work temporarily. Note that the battery may drain quickly in cold temperatures and lose enough power to switch o the phone within minutes. When you are outdoors in cold temperatures, keep your phone warm.
Obey local regulations. Recycle when possible. Do not dispose as household waste.
Do not expose the battery to extremely low air pressure or extremely high temperature, such as disposing of it in a fire, as that may cause the battery to explode or leak flammable liquid or gas.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let the liquid touch the skin or eyes. If this happens, immediately flush the affected areas with water or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only. Improper use or use of unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service centre or your phone dealer before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm. When charger is not included in the sales pack, charge your device using the data cable (included) and a USB power adaptor (may be sold separately). You can charge your device with third-party cables and power adaptors that are compliant with USB 2.0 or later and with applicable country regulations and international and regional safety standards. Other adaptors may not meet applicable safety standards, and charging with such adaptors could pose a risk of property loss or personal injury.
To unplug a charger or an accessory, hold and pull the plug, not the cord.
Additionally, the following applies if your device has a removable battery:
Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.
The surface of this device is nickel-free.
Operation of radio transmitting equipment, including wireless phones, may interfere with inadequately shielded medical devices' function. Consult a physician or the medical device's manufacturer to determine if it is adequately shielded from external radio energy.
To avoid potential interference, manufacturers of implanted medical devices (such as cardiac pacemakers, insulin pumps and neurostimulators) recommend a minimum separation of 15.3 centimetres (6 inches) between a wireless device and the medical device. Persons who have such devices should:
If you have any questions about using your wireless device with an implanted medical device, consult your health care provider.
When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
Your device may be exposed to viruses and other harmful content. Take the following precautions:
Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more information, check with the manufacturer of your vehicle or its equipment. Only authorised personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle is mounted and operating properly. Do not store or carry flammable or explosive materials in the same compartment as the device, its parts, or accessories. Do not place your device or accessories in the air bag deployment area.
Switch your device o in potentially explosive environments, such as near petrol or diesel pumps. Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas with fuel, at chemical plants, or where blasting operations are in progress. Areas with a potentially explosive environment may not be clearly marked. These are usually areas where you are advised to switch your engine o, such as below deck on boats, chemical transfer or storage facilities, and where the air contains chemicals or particles. Check with the manufacturers of vehicles using liquefied petroleum gas (such as propane or butane) to see if this device can be safely used in their vicinity.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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