Momcozy S12 Pro Manual
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Product Introduction
The Momcozy Wearable Breast Pump is intended to be used by lactating women to express and collect milk from their breasts. The Momcozy Wearable Breast Pump forms a vacuum around the nipple to express breast milk. The milk is collected in a milk collector. The device includes stimulation mode, expression mode and mixed mode. In stimulation mode, the breast pump begins with a quick and short sucking pattern to get your milk to start flowing. In expression mode, the breast pump begins with a slow sucking pattern for milk expression, sucking more deeply and more slowly. In mixed mode, the breast pump begins with a quick and short sucking pattern and then with a slow and long sucking pattern. To prevent milk from flowing into the vacuum system, the milk collection sets include a silicone diaphragm that physically separates the milk-contacting pathway from the vacuum system. The device is intended for a single user.
Product Description
The product is mainly composed of main unit and milk collection set.
Fig.1 unit description
![Momcozy - S12 Pro - Product Description Product Description]()
Description of breast pump unit |
NO. | Item | Description |
1 | Flange | All of these components make up the milk collection set. |
2 | Linker |
3 | Diaphragm |
4 | Main unit | Pump motor |
5 | Silicone valve | All of these components make up the milk collection set. |
6 | Milk collector (180mI) |
7 | USB Type-C cable | Input end is USB 2.0 interface, the output end is Type-C interface. |
Other Accessories Included:
Storage Bag
Flange Size Ruler
Quick Start Guide
User manual
Silicone valve
![Momcozy - S12 Pro - control panel control panel]()
- LED Display
- Battery Level Indicator
- Mode Selection
- On / Off / Pause
- Decrease / Increase
- Charging Port
Description of control panel |
Buttons | Functions |
![]() | Long press and hold to turn on / off; Short press to pause, then press any button to continue our um in session. |
![]() | Mode selection |
![]() | Decrease suction strength |
![]() | Increase suction strength |
![]() | Stimulation Mode: In this mode, the breast pump begins with a quick and short sucking pattern to get your milk to start flowing. |
![]() | Expression Mode: The breast pump begins with a slow sucking pattern for milk expression, sucking more deeply and more slowly. |
![]() | Mixed Mode: In this mode, the breast pump begins with a quick and short sucking pattern and then with a slow and long sucking pattern. |
![]() | Suction Level Display: The breast pump has 9 suction levels to choose from. |
![]() | Running Time Display |
![]() | Battery Display |
Description of Battery Level indicator |
Battery display | Battery state | Descriptions |
![]() | Low Battery | The first battery indicator bar flashes. |
![]() | In Charging | When the pump is charged, the battery indicator lights up one by one, displaying an increasing battery percentage from 25%, 50%, 75%, to 100%, then switches off and repeats this process until the pump is fully charged. |
![]() | Fully Charged | Solid White |
Operating Instructions
Charging battery
Please charge the product before using it for the first time. The breast pump is powered by an internal rechargeable lithium battery. Our products are packaged with a Charging cable (USB2.0/Type-C line) but not with a power adapter. Please purchase the power adapter by yourself before charging. Make sure to buy the power adapter which matches the USB 2.0 interface, and please make sure the input power of the power adapter is AC 100-240V 50/60 Hz and the output power is DC 5V 1A.
- When the first battery indicator bar flashes, it means the battery is low, and there are 30 minutes of use time left. Please charge the device in time.
- After being fully charged, it can be used for 7-8 sessions (about 240 minutes) of pumping, 30 minutes per session.
![Momcozy - S12 Pro - Charging battery Charging battery]()
Charge the battery as below:
- Insert the USB end of Charging cable into the USB interface of power adapter;
- Insert power adapter plug into AC socket;
- Insert the Type-C end of Charging cable into the charging port.
![Momcozy - S12 Pro - Position of Charging port Position of Charging port]()
The device will take approximately 130 minutes to fully charge, during charging, the battery indicator lights up one by one, displaying an increasing battery percentage from 25%, 50%,75%, to 100%,then switches off and repeats this process until the pump is fully charged. In this way, when the battery is fully charged, the four lights are always on solid white. Unplug the power adapter from the socket, disconnect the Charging cable from the power adapter and main unit after charging is completed.
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- The breast pump cannot be used during charging!
- The Charging cable is only used to connect the power adapter and the Momcozy Wearable Breast Pump unit for charging, please do not connect to other equipment, otherwise, it may cause electric shock accident!
- If the power adapter casing becomes loose, separated, or frayed, stop use of the power adapter immediately and contact the manufacturer of power adapter
- If the Charging cable is damaged, broken or cracked, stop the use of the Charging cable immediately and contact the manufacturer to replace a new one (Seethe last page of this manual for contact information).
- Stop using the device immediately if you note any smoke or burning from the pump unit or power adapter.
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Using the wrong type of adapter or purchasing a poor-quality adapter may reduce the device's safety, and may damage your property and health. Please purchase the medical adapter that meets the IEC 60601-1 and IEC 60601-1-2 standards in professional medical markets, and make sure the output of the power adapter is DC 5V 1A.
Notes:
- Normally, the battery can be recharged for about 500 cycles.
- After fully charging the battery, if the working time of the battery is shorter than before and you want to replace it, don't try to replace the rechargeable battery by yourself. Please contact the manufacturer for replacement. Self-disassembly and replacement of the battery may cause damage to the main unit and battery.
- When the product is not used for a long time, the battery will discharge slowly. In order to avoid battery damage due to low voltage for a long time, please charge the device every three months.
Cleaning and disinfection
General description/requirement
Providing breast milk is one of the best things you can do for your baby's health and development. Pumping your milk is one way to provide breast milk to your baby. Keeping the parts of your pump clean is critical, because germs can grow quickly in breast milk or breast milk residue that remains on pump parts. Following these steps can help prevent contamination and protect your baby from infection. If your baby was born prematurely or has other health concerns, your baby's health care providers may have more recommendations for pumping breast milk safely.
- BEFORE EVERY USE
Inspect and assemble a clean pump kit. Clean pump motor with disinfectant wipes.
- AFTER EVERY USE
Store milk safely: Use breast milk storage bags or clean, food-grade containers to store expressed breast milk. Make sure the containers are made of glass or plastic and have tight-fitting lids, and label them with the date and time, and immediately place them in a refrigerator, freezer, or cooler bag with ice packs. Clean pumping area: Clean pump motor with disinfectant wipes.
- Parts that need to be cleaned and disinfected
Clean and disinfect all parts that come into contact with breast and breast milk before you use the breast pump for the first time and after every use.
- Milk contact part: parts of milk collection set, including Double-sealed Flange, Linker, Diaphragm, Valve, and Milk collector.
- Parts that only contact the breast skin: Double-sealed flange.
- Before cleaning / disinfection:
- Please Wash your hands well with soap and water for 20 seconds.
- Please disassemble all parts as follows:
- Separate pump motor from main body.
![Momcozy - S12 Pro - Cleaning and disinfection - Step 1 Cleaning and disinfection - Step 1]()
- Detach flange from milk collector.
![Momcozy - S12 Pro - Cleaning and disinfection - Step 2 Cleaning and disinfection - Step 2]()
- Separate linker from milk collector.
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- Disassemble diaphragm and valve from the linker.
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Never put the main unit, charging cable or the adapter (If you have purchased an adapter) in water or a dishwasher, as this causes permanent damage to these parts.
Cleaning and disinfecting the parts contacting with the milk
- Cleaning
Please manually clean the device! The safety of using a dishwasher to clean and disinfect this product has not been verified.
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Do not use antibacterial or abrasive cleaning agents to clean the breast pump parts as this may cause damage. - Prepare the below items:
- Soap and hot water
- Drinking-quality water
- Clean wash basin used only for infant feeding items
- Clean brush used only for infant feeding items
- Unused dish towel or paper towel
- Rinse: Rinse parts of milk collection set and any other feeding items by holding them under running water to remove the remaining milk or dirt. The water can be warm or cold, whatever you prefer.
![Momcozy - S12 Pro - Cleaning and disinfecting the parts contacting with the milk - Step 1 Cleaning and disinfecting the parts contacting with the milk - Step 1]()
- Wash milk collection parts:
- Place parts of the milk collection set in a clean wash basin used only for infant feeding items. Do not wash directly in the sink because it may contain germs that could contaminate these items.
- Soak parts of the milk collection set in warm 40-60 ºC (104-140 ºF), soapy water for 3-5 minutes.
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- Using a clean brush used only for infant feeding items.
- Rinse again: Rinse by holding items under running water, or by submerging them in fresh water in a separate basin that is used only for cleaning infant feeding items. If there is still dirt, repeat step 3 and re-rinse until there is no visible dirt.
- Air-dry thoroughly: Place parts of the milk collection set, wash basin, and bottle brush on a clean, unused dish towel or paper towel in an area protected from dirt and dust. Do not use a dish towel to rub or pat items dry because doing so may transfer germs to the items!
![Momcozy - S12 Pro - Cleaning and disinfecting the parts contacting with the milk - Step 2 Cleaning and disinfecting the parts contacting with the milk - Step 2]()
- Clean wash basin and bottle brush: Rinse the wash basins and brush well and allow them to air-dry after each use. Wash them every few days by hand with soap and warm water f your baby is less than 3 months old, was born prematurely, or has a weak immune system due to illness (such as HIV) or medical treatment (such as chemotherapy for cancer), wash basin and bottle brush after every use.
After Cleaning: For extra germ removal, disinfect the parts of milk collection set, wash basin, and bottle brush at least once daily after they have been cleaned. Items can be disinfected using boiling water with a disinfection setting. Disinfection is especially important if your baby is less than 3 months old, was born prematurely, or has a weakened immune system due to illness or medical treatment. For the disinfection of milk contact parts, please refer to step 2.
- Disinfection
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Do not sterilize pump parts in a microwave or UV sterilizer. High temperature( > 110 oc) will shorten their service life and cause safety hazards. Before disinfection, make sure you have a cleaned milk collection set, bottle brushes, and wash basins using the methods above. Disinfect all items in contact with milk (even the bottle brush and wash basin!) by using one of the following methods. - Prepare the below items:
- A household pot
- Drinking-quality water
- Clean tongs
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During disinfection with boiling water, prevent the bottle or other parts from touching the sides of the pot. This can cause irreversible product deformation or damage.
- Place the disassembled milk collection set in the pot and fill the pot with enough water to cover the components to disinfect. Let the water boil for 5-10 minutes, making sure the parts do not touch the sides of the pot.
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- Remove items with clean tongs.
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- Air-dry thoroughly.
![Momcozy - S12 Pro - Cleaning and disinfecting the parts contacting with the milk - Step 3 Cleaning and disinfecting the parts contacting with the milk - Step 3]()
- Store safely
Store dry items safely until needed. Ensure the clean pump parts, bottle brushes, and wash basins have air-dried thoroughly before storing. Items must be completely dry to help prevent germs and mold from growing. Store dry items in a clean, protected area to prevent contamination. - Wash hands: Wash hands well with soap and water
- Put back together: Put together the clean, dry pump parts.
- Store safely: Place reassembled pump parts and other feeding items, wash basin, and dry bottle brush in a clean, protected area such as inside a closed kitchen cabinet that is used only to store clean dishes.
Clean / Disinfect the other parts
The shell of the main unit need to be cleaned and disinfected for the first time and after each use. The other parts, do not come into contact with the human body nor the milk during pumping, and only need to be cleaned when it is dirty. Cleaning/disinfecting the items at room temperature 5 ºC - 40ºC as below:
Prepare the below items:
- 70% isopropyl alcohol wipes
- Clean soft cloth
Cleaning method:
- Before performing this cleaning procedure, wash your with disinfection first.
- Remove all residues from the main unit and Charging cable using a clean soft cloth.
- Take a piece of 70% isopropyl alcohol wipes to swab on the parts until no visible contaminants remain.
- Dry the device by placing it at room temperature for 10min to evaporate the residual cleaning reagent solution on the product.
Disinfection method:
Cleaning the shell of the main unit as the above method before disinfection.
- Disinfect the shell of the main unit with a soft cloth dampened with the 70% isopropanol for 3 minutes.
- Dry it by placing the main unit at room temperature for 10min to evaporate the residual disinfection solution.
Direction for use
Preparation before use
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- Wash hands with soap and water, and inspect and assemble a clean pump kit.
- Duration of pumping session: This product is powered by a rechargeable lithium battery, after being fully charged, it can be used for 7-8 sessions (about 240 minutes of pumping), 30 minutes per session. A typical pumping session lasts about 10-15 minutes per breast, but you should only pump as long as it is comfortable and productive for you.
- Select Flange Size
This Momcozy Wearable Breast Pump only provides 24mm silicone flange. If the flange provided does not fit, you can find various flanges and flange inserts available for purchase on Amazon / momcoyz.com. Type "momcozy" in the search bar and find the flange size and flange insert that fits you.
![Momcozy - S12 Pro - Preparation before use - Step 1 Preparation before use - Step 1]()
- Stimulate the Nipple
- Stimulate your nipple to get a full size (do not skip this step!).
- Place the nipple into the smallest hole you can comfortably fit into without forcing it.
- Select the hole that can comfortably fit the very base of your nipple.
- Get your measurement based on the sizing chart.
- Test the Flange Fit
- To find the suitable size flange, first, you need to make sure you place the flange in the right place on your breast.
- Please press the flange on your breast until there is no gap. Make sure your nipple is right in the middle of the flange.
Too small: During pumping, if your nipple continues to rub against the inner wall of the flange, then this flange is too small for you.
![Momcozy - S12 Pro - Preparation before use - Step 2 Preparation before use - Step 2]()
Good Fit
Suitable fitting: During pumping, if your nipple moves smoothly without rubbing or touching the inner wall of the flange, and almost no areola is sucked inside, then this flange is right for you.
Too large: During pumping, if a large area of areola is sucked inside, then this flange is too big for you.
- GET THE RIGHT BRA
- Made of stretchy fabric
- No underwire or padding
- Has a flap
- Full coverage
NO GAP
When you put the pump inside your bra, the silicone flange of this pump should be firmly pressed against your skin without a gap.
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IF IT MOVES
If you feel the pump moves during use, please tighten your bra strap to adjust the pump again, or choose another bra.
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- RECOMMEND POSTURE
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Always sit or stand upright while pumping to prevent the milk from leaking. This pump is not to be used when lying down or sleeping to ensure the proper orientation is maintained during use.
POSTURE
Make sure the pump and the milk collector always stay at a vertical angle. Otherwise, the milk will spill out.
![Momcozy - S12 Pro - Preparation before use - Step 4 Preparation before use - Step 4]()
Assembling the Pump
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Make sure you have cleaned and disinfected the parts that come into contact with milk or breast.
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- Be careful, when you have disinfected the breast pump parts by boiling them, they can be very hot. To prevent burns, only start assembling the breast pump when disinfected parts have cooled down.
- Wash your hands thoroughly with soap and water before you touch breast pump parts and breasts to prevent contamination. Avoid touching the inside of milk collection set.
Notes:
- Correct placement of the Double-sealed Flange, Diaphragm, Milk collector, Valve, Linker, etc. is essential for the breast pump to form a proper vacuum.
- Before each use visually inspect the individual components for cracks, chips, tears, discoloration, or deterioration. In the event that damage to the device is observed, please discontinue use until the parts have been replaced.
Wash your hands thoroughly with soap and water, then assemble the pump as follows:
- Wash your hands thoroughly with soap and water.
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- Put the silicone diaphragm into the linke and apply mild pressure around the edge until the silicone diaphragm seals well with the linker.
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- Connect the silicone valve with the end of the linker, and apply mild pressure to push the silicone valve to fit onto the linker securely.
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- Put the assembled linker part into the milk collector, and align the "ear" notch of the linker with the inner groove of the milk collector. Press the silicone diaphragm ont the round hole of the milk collector, to make them fit well.
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- Connect the flange with the main body. Make sure that the flange fits securely around the rim by pressing it down with your thumbs.
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- Insert the cylindrical protrusion located on the milk collector into the hole on the pump motor, and then align the groove on the milk collector with the notch on the pump motor.
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The breast pump is now ready for use.
Pumping instructions
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- Before you remove the pump body from your breast, always switch off the breast pump to release the vacuum.
- Do not continue pumping for more than 5 minutes at a time if you do not succeed in expressing any milk. Try to express at another time during the day.
- If the process becomes very uncomfortable or painful, stop using the pump and consult your healthcare professional
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- Monitoring milk level during pumping to ensure overfill does not occur.
- Alignment
- Before pumping, please make sure the pump is pressed tightly on your breast without a gap (Fig.28).
![Momcozy - S12 Pro - Pumping instructions - Step 1 Pumping instructions - Step 1]()
- To align, hold the flange against your breast so you can see if your nipple is centered in the flange tunnel. You may need to bend forward.
- After you've aligned, look through the flange to confirm your nipple is centered before pumping. The tip of your nipple should NOT touch the top, sides or bottom of the flange tunnel If it does, try again.
First Perspective
![Momcozy - S12 Pro - Pumping instructions - Step 2 Pumping instructions - Step 2]()
Notes: Correct nipple alignment is key to comfort expression and performance. Nipples must be positioned correctly in flange tunnel before pumping to avoid discomfort. See Section Preparation before use-Select Flange Size.
- Secure Pump In Bra
Secure Pump in place by bra, taking care to keep pump pressed firmly against breast. If necessary, tighten the bra to keep pump securely in place and start pumping.
![Momcozy - S12 Pro - Pumping instructions - Step 3 Pumping instructions - Step 3]()
- Start Pumping
Do not slide the pump directly into your bra, follow step-by-step instructions. Disconnect from Charger before use.
- Turn on the pump Long press the On / Off / Pause button for 2s to turn on the pump.
- The default mode is Mixed mode when you first use the pump.
- The default vacuum level is level I(at this time, the suction level LEDdisplay 1 as level 1).
- Select the mode
Modes: Stimulation Mode & Expression Mode & Mixed Mode When you first use the pump, the default setting is level 1 suction strength of Mixed mode. Memory function: The pump will remember and start with the previous suction strength and mode when you use it next time. Short press the Mode Selection button to switch from 3 modes. - Select the vacuum level
Momcozy pump has 9 vacuum pressure settings for each mode, giving you control over what feels comfortable and works most efficiently in all modes.
Once you can feel the vacuum pressure on your nipples, use the Increase / Decrease button to adjust the vacuum pressure to find your preferred setting in three modes. The LED display will be off after no operation for 20 seconds, press any button can activate the LED display again. Tip: A higher vacuum pressure does not always mean a higher volume of milk. Putting your nipple under excess stress can reduce milk production. Always ensure you are pumping at a comfortable level. If you don't feel suction, please check the pump is assembled correctly.
- Momcozy pump does not support use while charging. Always disconnect from the charger and close the charging cap before use.
- Momcozy pump should not be used while lying down, engaging in strenuous activities or performing activities with risk of harm.
- Using a breast pump should not cause pain. Do not try to express with a vacuum pressure setting that is too high or uncomfortable. If excessive discomfort or pain is felt during pumping, stop pumping, break the seal around your nipple and discontinue the session.
- Pause / start Pumping
To pause while pumping, short press the On / Off / Pause button and the mode indicator will be blinking. Press any button to continue your pumping session.
- Turn off the Pump
Long press the On / Off / Pause button for 2 seconds to turn off the pump. In addition, the product will automatically shut down after the 30min of pumping time.
Remark: Pause/start pumping, mode and vacuum level will not reset the pumping time.
Note
A typical pumping session lasts about 10- 15 minutes per breast, but you should only pump as long as it is comfortable and productive for you. - Remove the Pump
Use your finger to break the seal between the flange and the breast tissue. Lean slightly forward to remove the pump from the breast after your pumping session, then keep the flange opening side up to prevent milk from pouring over.
![Momcozy - S12 Pro - Pumping instructions - Step 4 Pumping instructions - Step 4]()
We recommend the user stop the pumping session once the expressed milk volume of the milk collector approaches 120 ml to avoid overflow. After finishing the milk collection, please pour the newly expressed milk into other milk collectors with caps or milk storage bags in time. Screw the cap tightly onto other milk collectors and store the milk.
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- The milk collectors provided are for collecting the milk during pumping. If you need to feed the baby or store the expressed breast milk, please use another milk collector with a cap.
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- Refrigerate or freeze expressed milk immediately or keep it at a temperature of 16 ºC - 25 ºC for 2-4 hours before you feed your baby.
Storing breast milk
Proper storage of breast milk
Following recommended storage and preparation techniques can maintain the safety and quality of expressed breast milk for the baby's health. These are general guidelines for storing human milk at different temperatures. Various factors affect how long human milk can be stored safely. Such factors include milk volume, room temperature when milk is expressed, temperature fluctuations in the refrigerator and freezer, and cleanliness of the environment.
Storing breast milk after expressing:
- Refrigerate or chill milk right after it is pumped, if possible. You can put it in the refrigerator, place it in a cooler or insulated cooler pack, or freeze it in small (2 to 4 ounce) batches for later feedings.
- Use breast milk storage bags or clean, food-grade containers to store expressed breast milk. Make sure the containers are made of glass or plastic and have tight-fitting lids.
- Avoid bottles with the recycle symbol number 7, which indicates that the container may be made of BPA containing plastic.
- Remove air before sealing.
- Lay bags flat to freeze. To prevent sticking between bags, please separate the bags with paper towels.
- Never store breast milk in disposable bottle liners or plastic bags that are not intended for storing breast milk.
- Gently swirl the container to mix the cream part of the breast milk that may rise to the top back into the rest of the milk. Do not shake the milk. This can make some of the milks valuable parts break down
- Freshly expressed or pumped milk can be stored.
Type of Breast Milk | Storage Locations and Temperatures |
Countertop 7 ºF(25ºC) or colder (room temperature) | Refrigerator 40 ºF(4ºC ) | Freezer 23 ºF(-5ºC ) or colder |
Freshly Expressed or Pumped | Within 2-4 Hours | Within 24 Hours | Within 3 months |
Thawed, Previously Frozen | Use within 2 hours after the baby is finished feeding |
These guidelines are for healthy full-term babies only and may vary for premature or sick babies. Check with your health care provider.
Storage tips:
- Clearly label the storage container with the date it was expressed, including your childs name, if you are giving the milk to a childcare provider.
- Do not store breast milk in the door of the refrigerator or freezer. This will help protect the breast milk from temperature changes from the door opening and closing. f you don't think you will use freshly expressed breast milk within 4 days, freeze it right away This will help to protect the quality of the breast milk.
- When freezing breast milk:
- Store small amounts to avoid wasting milk that might not be finished. Store in 2 to 4 ounces or the amount offered at one feeding.
- Leave about one inch of space at the top of the container because breast milk expands as it freezes.
- Breast milk can be stored in an insulated cooler with frozen ice packs for up to 24 hours when you are traveling. At your destination, use the milk right away, store it in the refrigerator, or freeze it.
Safe thawing of breast milk
- Always thaw the oldest breast milk first. Remember first in, first out. Over time, the quality of breast milk can decrease.
- There are several ways to thaw your breast milk. •In the refrigerator overnight. •Set in a container of warm or lukewarm water. •Under lukewarm running water.
- Never thaw or heat breast milk in a microwave. Microwaving can destroy nutrients in breast milk and create hot spots, which can burn a baby's mouth. f you thaw breast milk in the refrigerator, use it within 24 hours. Start counting the 24 hours when the breast milk is completely thawed, not from the time when you took it out of the freezer.
- Once breast milk is brought to room temperature or warmed, use it within 2 hours.
- Never refreeze breast milk after it has thawed.
Storage Condition
How to store the pump
- Short-term storage
- Please keep the breast pump out of direct sunlight. Store the breast pump and its accessories in a safe, clean, and dry place, and away from children.
- Long-term storage First, please charge the pump before long-term storage in which way the service life of this pump can be prolonged. Second, keep it in a place away from direct sunlight in avoidance of discoloration. Third, clean and dry the washable parts before storing them.
- Temperature: -20 to 60 ºC
- Relative Humidity: 15% - 90%
- Ambient Pressure: 90 to 106 kPa
Specification
![Momcozy - S12 Pro - Specification Specification]()
Maintenance and Replacement Parts
The device contains no user serviceable parts inside: Opening or tampering with this device will void the warranty. In the event the device requires repair, it should be returned to the medical equipment company or to retailer directly. Modification of any kind is prohibited. The MANUFACTURERwill make available on request circuit diagrams, component part lists, descriptions, calibration instructions, or other information that will assist SERVICE PERSONNELto repair those parts of the device that are designated by the MANUFACTURERas repairable by the SERVICEPERSONNEL. When the product is not used for a long time, the battery will discharge slowly. In order to avoid battery damage due to low voltage for a long time, please charge the device every three months.
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The replacement of lithium batteries by inadequately trained personnel could result in a hazard. Do not clean or maintain the device while the device is in use or while charging.
Troubleshooting
Problems | Solutions |
Pump does not work | - If let-down has not yet occurred, consider leaving the pump on breast for longer period of time to observe for possible delayed let-down. Note: Initial milk let-down time is unique for each person and varies by many factors.
- Check nipple alignment, pause the pump, and remove it from breast. Realign the pump as described below.
- You may not have the correct Flanqe size
(Refer to Section GETTING STARTED - Select Flange Size). |
Milk does not flow | - Pause the pump and remove it from breast. Realign it correctly.(Refer to Section - PUMPING- Alignment).
- You may also separate the pump from the flange to realign
- Then, centery our nipple in the flange tunnel and bring the pump to your breast (Refer to Section Direction for Use Alignment).
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Need to realign | - Pause the pump and remove it from breast. Realign it correctly. (Refer to Section Direction for Use - Alignment).
- You may also separate the Pump from the Flange to realign. Then, center your nipple in the flange tunnel and bring the pump to your breast (Refer to Section Direction for Use Alignment).
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Feel discomfort while pumping | - If you're experiencing excessive discomfort, please try the following (Refer to Section Direction for Use- Alignment):
- Make sure to press the Momcozy pump firmly against breast during Stimulation phase. Tighten the bra to make sure the Momcozy pump is held firmly against the breast.
- Decrease suction strength.
- Realign the Momcozy pump (see above).
- You may be pumping for too long. Momcozy pump shuts off automatically after 30 minutes.
- You may not have the correct flange size (Refer to Section Direction for Use - Select Flange Size). Stop and see a medical professional or breastfeeding specialist.
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Decreased (low) pump suction | - The Pump has 9 suction settings. Press the increase button to increase suction strength.
- Check the condition of your washable parts. They should be replaced after three months of use. If that does not work, try the following:
- Check connections between all washable parts to ensure all are secure.
- Visually inspect all washable parts and replace them if damaged.
- Check that power is on.
- Press the Pump securely against the breast.
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Stop pumping | - Pump stops pumping automatically after 30 minutes.
- Short press On / Off / Pause button will pause the pump, press again will resume.
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Pump does not stop pumping | - Press the On / Off / Pause button.
- If the issue persists, then break the seal by inserting a finger between the breast tissue and the flange. Then Press the On / Off / Pause button to turn the pump off.
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Pump or Charger gets wet (immersed in water). | - Dry the pump off immediately. Prop Pump upright with the charger port down and suction controls up, and let it air dry overnight. Do not use the pump or charger within 24 hours.
- Contact Customer Care.
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Pump is not charging. | - Ensure the USB Type-C cable with standard Charger (not included) is fully plugged into the pump charging port.
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Remark: If the above methods still do not solve the problem, please contact the manufacturer, see the last page for contact information.
Manufactured for Hong Kong Lute Technology Co., Limited Room 02, 21/F, Hip Kwan Commercial Building, 38 Pitt Street, Yau Ma Tei, Kowloon, Hongkong
E-mail: support@momcozy.com
If assistance in setting up, using, or maintaining the device when needed or to report unexpected operation or events, please contact us.
Warning Instructions and Precautions
The warning signs and graphic symbols in the manual are intended to enable you to use the product safely and correctly and to prevent harm to you and others. Warning marks and graphic symbols are described as follows:
Warning/precautions symbols |
| A warning alerts the reader about a situation that, if not avoided, could result in death or serious injury. It may also describe potential serious adverse reactions and safety hazards. |
Precautions | Indicating a hazard alert that warns the reader of a potentially hazardous situation which, if not avoided, may result in minor or moderate injury to the user or patient or damage to the equipment or other property. It may also be used to alert against unsafe practices. This includes the special care necessary for the safe and effective use of the device and the care necessary to avoid damage to a device that may occur as a result of use or misuse. |
Contraindications | Contraindications are conditions under which the device should not be used because the risk of use clearly outweighs any possible benefit. There may be persons for whom the device should not be used because of their health status. |
Notes | Indicates the need for attention, if not attention may lead to incorrect use of the product or property device damage. |
Symbol Description
![]() | Keep Dry | ![]() | Pile Limit 5 layers |
![]() | Applied part of type BF | ![]() | Type of protection against electric shock: Class |
![]() | Batch code | ![]() | Refer to instruction manual. |
![]() | Manufacturer information: The manufacturer name and address | ![]() | Manufacture date |
![]() | Distribution packages shall not be exposed to sunlight | ![]() | Serial Number |
![]() | The first number 2: Protected against solid foreign objects of 12.5mm diameter and greater. The second number 2: Protected against vertically falling water drops when enclosure titled up to 150. |
![]() | This device has not been tested for use in an MR environment and should not be used exposed to MR environments while patients are wearing the device. Keep it outside the MRI scanner room. |
Indications for Use / Intended Use
[Indications for Use / Intended use]
The Momcozy Wearable Breast Pump (model: S12 Pro) is intended to express milk from lactating women in order to collect milk from their breasts. The device is intended for a single user.
[Intended users]
Can read and understand the user manual The PATIENT is an intended OPERATOR
[Patient Population]
Lactating women
[Intended use environment]
Home Healthcare Environment
Contraindications
Do not use this Pump if you have an active implanted device that would be affected by a magnetic field (e.g.,pacemaker; implantable cardioverter-defibrillator).
When using electrical products, especially if children are present, the following basic safety information should always be maintained.
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- Do not use this Pump if you have an active implanted device that would be affected by a magnetic field (e.g.,pacemaker; implantable cardioverter-defibrillator).
- Do not use this device if you have a cardiac pacemaker, implanted defibrillator, or other implanted metallic or electronic device. Such use could cause electrical interference, or death.
- This breast pump is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge. Such persons can only use this breast pump if they are supervised by or have received proper instruction concerning use of the appliance by a person responsible for their safety.
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To reduce the risk of electrocution:
- Always unplug electrical devices immediately after charging.
- Do not use it while bathing, showering, driving or swimming.
- Do not reach for electrical product that has fallen into water, please unplug the power adapter from wall outlet immediately.
- The Momcozy Wearable Breast Pump is a personal care item and for hygienic reasons should never be shared between mothers or resold from one mother to another. Either of these actions will void the warranty.
- If you are a mother who is infected with Hepatitis B, Hepatitis C or Human Immunodeficiency Virus (HIV), pumping breast milk using the Momcozy Wearable Breast Pump will not reduce or remove the risk of transmitting the virus to your baby through your breast milk.
- Close supervision is necessary when product is used near children or invalids. Do not allow children or pets to play with the motor unit, packaging materials or accessories.
- Use product only for intended use as described in this manual
- Do not use attachments or other milk collection components other than those recommended by manufacturer.
- Check the power adapter before charging, never use the damaged power adapter.
- Never leave product unattended while charging.
- Keep the product and all attachments away from heated surfaces.
- Never use it while sleeping or drowsy
- Do not operate where aerosol spray products are being used or oxygen is being administered.
- Do not use the device around explosive or flammable material, in an MRI environment, in a hyperbaric chamber, or near a fireplace or radiant heater.
- Avoid strangulation resulting from Charging cable.
- Users are not allowed to repair the product. If you do so, your warranty becomes invalid. For repairs, sent to the manufacturer or a designated franchise distributor.
- Always switch off the breast pump before you remove the pump body from your breast, in order to release the vacuum.
- Powered breast pumps that are designed for single users should never be rented or shared.
- Never use the breast pump while you are pregnant, as pumping can induce labor.
- The high level temperature of applied part can reach max.43.90C,excessive temperature may cause skin burns, please make sure that your skin of breast must be intact and healthy before use. If you feel overheated, please turn off the device. In order to avoid high temperature burn, the maximum continuous use shall not exceed 30min each time, the interval between two uses shall be at least 5min to allow the device to cool down.
- For product service life (i.e. working life)
The device has no shelf life, the service life of the product is 500 hours. The expected operating life of the washable parts is one to three months. Please check whether the product can run normally before use. Use beyond the service life may lead to degradation of product performance. Such as, the product cannot control the vacuum correctly, excessive vacuum may cause injuries.
Precaution
- Do not place or store where product can fall or be pulled into bathtub, sink or pool
- Do not place or drop product into water or other liquid.
- Do not immerse in any liquid for any reason or subject the unit to extreme shocks, such as dropping the pump.
- Do not continue pumping for more than five minutes at a time if you do not succeed in expressing any milk. Try to express at another time during the day.
- If discomfort is felt, then suction can be broken by inserting a finger between the breast and the flange.
- If irritation or discomfort occurs, discontinue use and see a health care provider.
- If the power adapter casing or wiring becomes loose, separated, or frayed, stop use of the power adapter immediately and contact the device manufacturer. Stop using the device immediately if you note any smoke or burning from the pump unit or power adapter.
Statement: If you feel excessive warmth from the Wearable breast pump while pumping, stop pumping immediately and remove pump.
Notes: Avoid direct sunlight to the main unit.
Documents / Resources
References
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Momcozy S12 Pro Manual
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