Self-Repair ............................3 Disassembly Procedures ........................5 Troubleshooting ..........................48 Exploded Diagrams ......................... 51 FRU (Field Replaceable Unit) List ..................... 52 To remove your personal data ......................53...
NOTE: Do not attempt to replace other components than those listed above. NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: Any damage to the product that occur during self-repair, or which has occurred as a result of a careless or unsuccessful self-repair attempt, is not covered by the standard product warranty.
Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. Updating the Drivers: Run Windows Update in order to get the latest drivers from Acer: •...
Disassembly Procedures ⚫ Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal. By performing any of these procedures you acknowledge that any remaining warranty applicable to your computer will be voided.
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⚫ WEEE Annex VII Component These components are classified as requiring selective treatment. ⚫ Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: Place the system on a stable work surface. Remove AC power cord from the system and peripherals Remove all cables from the system.
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Computer Stand Removal 1. Remove the Computer Stand 1.1. Disengage the latch securing the computer stand from main chassis assembly, then detach the computer stand.
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ODD Bezel Removal 2. Remove the ODD Bezel 2.1. Force eject the ODD tray by inserting a thin metal object into the ODD emergency eject hole. 2.2. Disengage the latch securing the ODD bezel to the ODD tray, then detach the bezel from the ODD module.
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2.3. Push back the ODD tray into the ODD module until it latches into place.
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Main Cover Assembly Removal 3. Remove the Main Cover Assembly 3.1. Remove the screw securing the main cover assembly to the main chassis assembly. 3.2. Carefully pry loose the main cover assembly from the middle cover assembly. Start on the bottom side, continue to the left and right sides, and finally the top side.
HDD Module Removal 4. Remove the HDD module 4.1. Disconnect the power and data combo cable from the HDD module. 4.2. Remove the screw securing the HDD bracket to the main chassis assembly.
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4.3. Detach the HDD module from the main chassis assembly. 4.4. Remove the four screws securing the HDD module to the bracket. 4.5. Gently pull out the HDD module from the bracket.
ODD Module Removal 5. Remove the ODD Module 5.1. Disconnect the ODD power and data combo cable from the ODD module. 5.2. Remove the screw securing the ODD module to the main chassis assembly.
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5.3. Gently pull out the ODD module from the ODD drive bay. 5.4. Remove the two screws securing the bracket to the optical drive. 5.5. Detach the bracket from the ODD module.
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Mainboard Bracket/Cover Removal 6. Remove the Mainboard Bracket/Cover 6.1. Remove the eight screws securing the mainboard bracket/cover to the main chassis assembly. 6.2. Detach the mainboard bracket/cover from the main chassis assembly.
Memory Module Removal 7. Remove the Memory modules 7.1. Release the latch on both sides of the DIMM slot (1) and remove the DIMM module from the slot (2). Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
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SSD Modules Removal 8. Remove the SSD modules 8.1. Detach the thermal pad from the SSD2 module. 8.2. Remove the screw securing the SSD2 module to the mainboard.
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8.3. Remove the SSD2 module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards. 8.4. Detach the thermal pad from the SSD1 module.
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8.5. Remove the screw securing the SSD1 module to the mainboard. 8.6. Remove the SSD1 module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
WLAN Module Removal 9. Remove the WLAN module 9.1. Disconnect the antenna cables from the WLAN module. NOTE: For reference during machine reassembly, note which cable color corresponds to the main and auxiliary connectors. 9.2. Remove the screw securing the WLAN module to the mainboard.
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9.3. Detach the WLAN module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
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COM Port Module Removal 10. Remove the COM Port Module 10.1. Remove the two screws securing the COM port module to the mainboard. 10.2. Detach the COM port module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
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Heatsink Fan Removal 11. Remove the Heatsink Fan 11.1. Disconnect the heatsink fan cable from the mainboard. 11.2. Remove the two screws securing the heatsink fan to the main chassis assembly.
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11.3. Detach the heatsink fan from the main chassis assembly.
Thermal Module Removal WARNING: The heatsink becomes very hot when the system is on. Wait for the heatsink to cool off before proceeding with below steps. 12. Remove the Thermal Module 12.1. Loosen the five screws (1-5) securing the thermal module to the mainboard. 12.2.
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GPU Module Removal 13. Remove the GPU Module 13.1. Remove the four screws securing the GPU module to the mainboard. 13.2. Detach the GPU module from the mainboard. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
Processor Removal IMPORTANT: Before removing the processor from the mainboard, make sure to create a backup file of all important data. WARNING: The processor becomes very hot when the system is on. Allow it to cool off first before handling. 14.
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14.3. Open the CPU cover plate. 14.4. Lift the processor from the socket. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
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Webcam Module Removal 15. Remove the Webcam Module 15.1. Disconnect the webcam cable from the mainboard. 15.2. Release the webcam cable from the metal latches and adhesive tape securing it to the main chassis assembly.
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15.3. Detach the webcam module from the main chassis assembly. 15.4. Detach the webcam back cover from the webcam front cover. 15.5. Release the cable from the latches securing it to the webcam front cover.
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15.6. Detach the webcam module from the webcam front cover. 15.7. Disconnect the webcam cable from the webcam module. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
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15.8. Pull out the webcam cable from the webcam front cover.
WLAN Antenna Removal 16. Remove the WLAN Antenna 16.1. Release the WLAN antenna cables from the metal and plastic latches securing them to the main chassis assembly. 16.2. Detach the WLAN antenna from the main chassis assembly.
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HDD and ODD Power and Data Combo Cables Removal 17. Remove the HDD and ODD Power and Data Combo Cables 17.1. Disconnect and remove the ODD power and data combo cable from the mainboard. 17.2. Disconnect and remove the HDD power and data combo cable from the mainboard.
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Case Open Module Removal 18. Remove the Case Open Module 18.1. Disconnect the case open cable from the mainboard. 18.2. Remove the screw securing the case open module to the main chassis assembly.
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18.3. Detach the case open module from the main chassis assembly.
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Left and Right Speakers Removal 19. Remove the Left and Right Speakers 19.1. Disconnect the speaker cable from the mainboard. 19.2. Release the speaker cable from the metal latches and adhesive tape securing it to the main chassis assembly. 19.3. Detach the speakers from the main chassis assembly.
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Power Button Module Removal 20. Remove the Power Button Module 20.1. Disconnect the power button cable from the mainboard. 20.2. Detach the power button module from the main chassis assembly.
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20.3. Release the power button cable from the adhesive tape securing it to the power button module. 20.4. Disconnect the power button cable from the power button module. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above.
Mainboard Removal 21. Remove the Mainboard 21.1. Disconnect the LCD panel cable from the mainboard. 21.2. Disconnect the touch control cable (for touch models only) from the mainboard.
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21.3. Disconnect the LVDS cable from the mainboard. 21.4. Remove the five screws securing the mainboard to the main chassis assembly.
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21.5. Detach the mainboard from the main chassis assembly. Note: WEEE Annex VII component. A circuit board >10 cm2 has been highlighted with the yellow rectangle as shown above. Please follow local regulations for disposal of detached circuit boards.
RTC Battery Removal 22. Remove the RTC battery 22.1. Gently push the RTC battery sideways (1), then lift it off the mainboard (2). Note: WEEE Annex VII component. The RTC battery has been highlighted with the yellow circle as shown above. Please follow local regulations for disposal of used batteries. Caution: Risk of explosion if battery is replaced by an incorrect type.
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Main Chassis Removal 23. Remove the Main Chassis 23.1. Remove the twelve screws securing the main chassis assembly to the LCD panel. 23.2. Detach the main chassis assembly from the LCD panel.
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Touch Control Cable Removal (for touch models only) 24. Remove the Touch Control Cable 24.1. Disconnect and remove the touch control cable from the LCD panel.
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LCD Panel Cable Removal 25. Remove the LCD Panel Cable 25.1. Release the LCD panel cable from the adhesive tape securing it to the LCD panel. 25.2. Disconnect the LCD panel cable from the LCD panel.
LVDS Cable Removal 26. Remove the LVDS Cable 26.1. Release the LVDS cable from the self-adhesive tape securing it to the LCD panel. 26.2. Disconnect the LVDS cable from the LCD panel.
Troubleshooting This chapter provides troubleshooting information for the Veriton Z6860G/Z4860G AIO Computer Service Guide. ⚫ Power-On Self-Test (POST) ⚫ POST Error Messages List Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but for the most part transparent to the user.
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POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List "to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”.
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Memory test fail If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. Override enabled - If the system cannot boot using the current CMOS configuration, the BIOS can override the Defaults loaded current configuration with a set of BIOS defaults designed for the most stable, minimal- performance system operations.
To remove your personal data • Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. • Option 2: Restart your PC to get to the sign-in screen, then press and hold down the Shift key while you select the Power icon >...
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