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Storyteller Overland GXV HILT 2024 User Manual

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Summary of Contents for Storyteller Overland GXV HILT 2024

  • Page 3 We know how many options there are when it comes to picking an adventure vehicle, and we are so grateful you decided to choose the HILT to take you to the edge of your map and beyond. Before we discuss the key features and functions of your new truck, let’s talk a little bit about the core values that drive the design, engineering, craftsmanship, and overall experience of the HILT.
  • Page 4 SAFE FLEXIBLE You and your passengers can rest in the knowledge that your The HILT is not a “one-trick pony”! We know our customers have HILT has been designed and engineered in accordance with the demanding lives and they need their adventure vehicle to rise to best practices for our industry to meet or exceed the rigorous the challenges that come along with being a weekend warrior, RVIA certification standards.
  • Page 5 READY-TO-GO And finally, we feel your HILT should be ready to perform and keep its promise on a moment’s notice. So, we have made every effort to ensure the onboard systems and components are easy to maintain and readily serviceable by qualified technicians.

  • Page 6: Table Of Contents

    Finding a Scale ........9 Weighing Procedure .
  • Page 7 110-Volt Breakers ........18 Air Conditioner.
  • Page 8 Awning Adjustments ....... . 40 Convertible Dinette Queen Size Bed ....33 Dinette Table .
  • Page 9 EVERYTHING ELSE… ........52 Hot Water.

  • Page 10: Introduction

    SECTION 1...

  • Page 11: About This User Guide

    Descriptions, images, and specifications were correct at the time of publication, but Storyteller Overland reserves the right to make changes, without notice, and without obligation to install the same products previously manufactured.

  • Page 12: Pre-Delivery Inspection

    Reporting of Safety Defects injury and/or your vehicle being damaged At Storyteller Overland, we strive to produce safe and reliable vehicles. If you feel there is a safety defect that could result in a crash, injury, or death, you should immediately contact the...

  • Page 13: Occupant & Cargo-Carrying Capacity

    Occupant & Cargo-Carrying Capacity An Occupant & Cargo-Carrying Capacity label is found in the passenger door area and shows the maximum weight capacity of the vehicle for all passengers and cargo, as well as the number of seat-belted riding positions. MOTOR HOME OCCUPANT AND CARGO CARRYING CAPACITY VIN:_____________________ THE COMBINED WEIGHT OF OCCUPANTS...

  • Page 14: Specifications & Capacities

    Specifications & Capacities* CHASSIS RAM 5500 Measured to top of tallest standard feature; actual Length 28’ *29’ (including front accessories and spare tire) height may vary. Exterior height 12’7” Based on measurements prior to tank installation; slight variations are normal. Exterior width 8’...

  • Page 15: Vehicle Certification Label

    SAFETY STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE. VIN: TYPE: Vehicle Certification Data Explanation Date of completed alterations by Storyteller Overland Specified wheel size for rating Tire pressure rating Gross Vehicle Weight Rating Gross Front Axle Weight Rating...

  • Page 16: Driving Your Hilt

    SECTION 2...

  • Page 17: Seat Belts

    Seats must be in the full upright position when child restraints See your vehicle’s Owner’s Manual for information on RAM- are used and the vehicle is in motion. specific items such as: driving controls, instrumentation, cruise control, climate controls, wipers, lights, and other chassis-related features.

  • Page 18: Weighing The Hilt

    WEIGHING PROCEDURE The GVWR is the total allowable weight of the vehicle, including passengers, cargo (including water), and possible Measure the following weights: front axle, rear axle, and tongue weight of a towed trailer. total vehicle. The GAWR is the weight the axle is rated for. To get a front axle weight, drive only the front wheels onto the scale.

  • Page 19: Towing With The Mode

    C A U T I O N Towing With the HILT It’s your responsibility to know the weight of your vehicle and trailer. Towing will affect vehicle handling, durability, and fuel economy. The rear GAWR is set by RAM at 13,500 lbs. Exceeding any of the listed Gross Weight Ratings will result in The trailer tongue weight is set by the hitch manufacturer at unacceptable overall vehicle performance and potentially danger.
  • Page 20 NOTE: Improper tire pressure can cause abnormal or premature tire wear, as well as negatively affect vehicle handling and/or fuel economy. RECOMMENDED TIRE PRESSURE ON THE HILT: 90 PSI Rear 65 PSI Front The wheel lug bolts need to be checked and torqued periodically and any time the wheels are removed and reinstalled.

  • Page 21: Emergencies On The Road

    Emergencies on the Road RECOVERY TOWING Due to modifications of the HILT from its original chassis California Proposition 65 WARNING: specifications, notify the towing service of the length, height Battery posts, terminals, and related accessories contain and weight of the HILT and that it is built on a RAM 5500 lead and lead compounds, chemicals known to the state chassis as it may change how they recover the vehicle.

  • Page 22: Changing A Flat Tire

    CHANGING A FLAT TIRE SPARE TIRE REMOVAL INSTRUCTIONS In the event of a flat tire or other roadside emergency, we Attach the supplied rear winch into the trailer hitch with the supplied adapter. recommend you seek the aid of a professional road service due to the weight and size of the vehicle and the tire.

  • Page 23: Carbon Monoxide Warnings

    Failure to properly torque and Loctite® the spare tire attachment bolts may result in the spare tire disengaging, which may result in injury or death. Carbon Monoxide Warnings Combustion engines emit carbon monoxide (CO), which can be harmful or deadly. Keep CO out of the cabin by maintaining the vehicle’s exhaust and ventilation systems.

  • Page 24: Vehicle Maintenance

    Operating, servicing, and maintaining this vehicle can expose Do not occupy a parked vehicle with the engine running for an you to various chemicals—including engine exhaust, carbon extended period. Do not run the engine in confined areas, such monoxide, phthalates, and lead—which are known to the as a garage, except to move the vehicle in or out of the area as state of California to cause cancer and birth defects or other harmful exhaust fumes can lead to injury or death.
  • Page 25 SECTION 3...

  • Page 26: M-Power™ System

    Your HILT is equipped with the M-Power Energy System Avoid overloading electrical circuits. Replace circuit breakers which powers most of the RV-side electrical systems and is with those of the same size and amperage rating only. Never located in the electrical cabinet on the driver side between use a higher-rated breaker.

  • Page 27: 12-Volt Protection

    To reset the system, turn it off, wait 30 seconds, then turn the rooftop A/C, and microwave. To run the 110V system, the M-Power system back on. If the issue persists, contact Storyteller Overland. System AND inverters must both be on.

  • Page 28: Gfci Circuits

    All breakers are located in a compartment below the closet. If a 110V outlet or appliance is not working, The GFCI may not completely eliminate the risk of electrical check this location for shock. Consider child-proofing plugs if children are present. tripped breakers.

  • Page 29: Turning Off The M-Power System

    NOTE: The batteries will not take a charge when core temperatures are TURNING OFF THE M-POWER SYSTEM above 120°F. Press and hold the Power button until the green light on the button flashes (about 3 seconds). 1. Charging Via Shore Power. TIP: Due to the battery chemistry, the State of Charge (SoC) is an Plug the provided 30A shore power cord into the 110V/30A port estimated value and recalibrates when the system reaches 100%...

  • Page 30: Charging Via Shore Power

    C A U T I O N Lithionics Battery® SCAN QR CODE FOR MORE INFORMATION: Only plug your shore power cable into a dedicated 30A power Download the Lithionics Battery supply. When plugged into 30A shore power, both inverters draw Monitor Bluetooth App a minimum of 25A.

  • Page 31: Storing The M-Power System

    Low State of Charge: NeverDie and Low Voltage Cutoff STORING THE M-POWER SYSTEM The NeverDie™ Reserve is a Lithionics feature where at 10% SoC, M-Power/Lithionics Storage. the system will protect itself by shutting off. This helps protect Storing your battery properly helps keep the battery in the healthiest reserve energy and helps prevent the battery modules from state possible for the fastest deployment when needed and to draining to a potentially damaging power level.

  • Page 32: Battery Storage

    Long Term Storage: >3 Months and <6 Months Maximum If the batteries are too cold to charge or power up, the internal warmers will still begin warming when the engine is running Reduce the battery SoC to 3.3V/cell which is 50% ±10% SoC or shore power is connected.
  • Page 33 SECTION 4...

  • Page 34: Interior & Awning Lighting

    Your vehicle is equipped with the mighty MISSION CONTROL display to monitor and control many of the onboard systems. The M-Power system must be on for the display to illuminate. Simply touch the display to wake it up. Put the display to sleep by touching the Moon and Z’s icon or the GXV logo.

  • Page 35: Mission Control Display

    Cabin Climate Control System The HILT’s cabin climate is controlled on the MISSION CONTROL display. Tap the Climate icon on the home screen. NOTE: The M-Power System and the inverter must be on for the A/C system to work. MAGIC CLIMATE Magic Climate is an advanced feature that helps maintain desired temperatures by selecting either heat or A/C automatically.

  • Page 36: Heating

    To operate the roof vent / exhaust fans: Select Fuel-fired Heating, Electric Heat, or Dual (both). On the MISSION CONTROL home screen, tap the Vent icon. Select additional options, including fan speed and ECO or COMFORT furnace setting. Select desired fan, fan speed, air flow (in/out), vent cover (open/ closed), circulate, or auto.

  • Page 37: Tank Levels Monitoring

    NOTE: The gray water tank is much smaller than the freshwater tanks and will require much more frequent draining. When the Main Power button is pressed, MISSION CONTROL will boot up in a few seconds. If not, check the Lithonics app for any fault codes and contact Storyteller Overland.

  • Page 38: Interior Fixtures/Features

    SECTION 5...

  • Page 39: Control Panels

    In this section, the HILT’s array of interior fixtures and Entryway Control Module features are detailed. These are designed not only to meet your needs while on the trail, but also to provide Dinette Control Module you with the greatest level of comfort. Located on the right hand side of the galley when facing the window.

  • Page 40: Heating System

    Heating System FURNACE DIAGNOSTICS/TROUBLESHOOTING Your HILT has a heating system to heat the cabin air and water. It Diagnostics of the heating system are found under the Rixen tab can also help keep plumbing from freezing in cold weather. in the MISSION CONTROL Diagnostics screen. NOTE: When the fuel fired heating system is warming up, the fans won’t The primary heating system uses fuel from the vehicle to fire blow until the system has sufficient heat (60°C).

  • Page 41: Priming

    Priming: supply. If the inverter is off, the refrigerator/freezer will draw power from the 12V DC power supply. NOTE: Do not prime the system unless directed by a technician. The inverter uses energy, so if no other 110V appliances are needed, Under the Diagnostics screen, press and hold the word turn the inverter off to save energy.

  • Page 42: Cooktop

    Refer to the cooktop manufacturer’s user guide provided as needed. C A U T I O N CONVECTION OVEN/AIR FRYER/ GRILL/MICROWAVE This 4-in-1 system runs on 110V power, so both the M-Power Any time the M-Power is off, the refrigerator will System and the inverter must be on to use.

  • Page 43: Dinette Table

    NOTE: The dinette table can only support up to 25 lbs, evenly distributed. Setting Up the Dinette area for Sleeping: Do not rest against or lean on the table. Overloading the table may cause Remove the dinette table top from the pole by rotating and damage to it and/or the HILT.

  • Page 44: Capsule Door

    To close the window: Capsule Door Push the window outward past the ¾ position and guide The capsule door opens and locks from the inside using the silver the window back into its fully closed position. latch. To open, pull the latch toward you and push the door open. Rotate the locks until the gray button pops out and makes When the door is closed, simply press the silver latch toward the a click sound, verifying the window is closed and latched.

  • Page 45: Care Of Interior Surfaces

    NOTE: Always secure or lock the cabinets, drawers, and doors to the DINETTE CUSHIONS closet, shower, and pass through. Failure to secure these openings could The dinette cushions can be cleaned using a sponge with soapy water lead to damage when the vehicle is in motion and is not covered and then drying off immediately.

  • Page 46: Walls

    225°F, prolonged or extreme heat can cause yellowing. Stubborn stains like food dye, tea, and fruit drinks can be removed with NOTE: Storyteller Overland does not activate the smoke and CO detector. full strength bleach followed by a general cleaner flushed with The owner is responsible for doing so before the vehicle is put into use.

  • Page 47: Exterior Fixtures/Features

    SECTION 6...

  • Page 48: Automatic Steps

    Automatic Steps AUTOMATIC STEP MAINTENANCE NOTE: Your automatic steps must be kept clean of dirt and debris and The HILT features a retractable set of powered steps to access lubricated every 30 days. Please refer to the manufacturer’s manual here: the capsule.

  • Page 49: Retracting The Awning

    To control the awning lights from the MISSION CONTROL display: NOTE: Once the Awning Out/Stop is released, the awning will slightly retract to correct tension. This is normal. Tap the Lighting icon at the bottom of the home screen. NOTE: Never extend the awning in gusty or windy situations. There is no Select/tap the Preset 6 icon to turn lights on/off.

  • Page 50: Exterior Care

    NOTE: Delaying repairs to seals/sealants can result in damage to the intrusion can severely damage an RV. Frequent inspections interior of the vehicle and is not covered by the Storyteller Overland should be performed on the seals and sealants and, if necessary, Warranty Policy.

  • Page 51: Exterior Finish

    EXTERIOR FINISH WASHING Your HILT is painted with a multi-stage bed-liner with automotive Wash your HILT frequently, not only to remove damaging grade paint top-coat. substances, but also to keep it looking its best. Automotive paint, glass, exterior cladding, and vinyl are all fairly Commercial car wash facilities should be avoided.

  • Page 52: Plumbing/Water Systems

    SECTION 7...

  • Page 53: Water Control Panel

    C A U T I O N The HILT offers many of the conveniences of home even when out on the trail. You have access to water when hooked up to a city water system and also when adventuring in remote areas. Always use a 45 PSI maximum water pressure regulator when connecting to a water source to Water Control Panel...

  • Page 54: Disconnecting From City Water

    Disconnecting From City Water Turn off the water supply, disconnect the water supply hose, and replace the cap. Turn off the city water supply hose. Turn the valve to the desired use position. Disconnect the city water hose from the vehicle. C A U T I O N Replace the city water connection cap.

  • Page 55: Water Pump Operation

    Starting with the galley sink: On the Dinette Control Panel Open the valve slightly on the cold temperature On the Water Control Panel setting. Water Pump Operation Once the water stops sputtering, open the faucet fully. When the freshwater pump is in use, it will cycle on and off based Once the water stops sputtering, turn off the on demand, providing water pressure to the sink, toilet and faucet.

  • Page 56: Water Fixtures

    NOTE: The furnace will not generate heat or hot water when the truck’s fuel SHOWER tank is low or empty. Attempting to fire the furnace when the fuel tank is To use the Shower: low or empty will likely introduce air into the furnace’s fuel delivery system requiring several restart attempts after refueling.

  • Page 57: Draining Water Systems

    NOTE: To remove the shower hose, push the hose in slightly, pull the collar NOTE: To open the freshwater tank and low point valves, turn the handle back, and remove. parallel with the line. To close, turn the valve handle perpendicular to the line.

  • Page 58: Tank Monitoring

    Note: To prevent harmful sewer gasses from coming through the plumbing To Empty the Toilet Cassette: system, keep the gray water tank closed when connected to a campground On the exterior driver side of the HILT, locate the square sewage system. door panel.

  • Page 59: To Sanitize The Plumbing System

    To clean the water pump screen: Connect the siphon tube (not provided) to the External Water Port and put the other end into your bleach/water Ensure the freshwater tank is empty and the water solution. pump is off. Turn the water pump on which will siphon the bleach Twist off the strainer bowl counterclockwise.

  • Page 60: Flushing Your System

    Pour 1 gallon of the bleach solution (⅜ cup bleach:two WINTERIZING FRESHWATER SYSTEMS gallons of water) into each tank. In order to avoid damage not covered under warranty, your HILT Close both the freshwater tank cap and black access must either be winterized before exposure to freezing conditions, port cover, then replace cushions.

  • Page 61: Freshwater And Gray Tank Heat Pads

    Repeat steps a through c for the shower, toilet, lavatory SECTION 8 sink and the outside shower. EVERYTHING Turn the water pump off. ELSE... Completely empty the gray water tank, then close the gray water tank valve. Pour a half gallon of RV antifreeze into the galley and lavatory sinks.

  • Page 62: Preparing The Hilt For Storage

    Close all windows and the roof vents. We hope that we have addressed most aspects of HILT operation. But we’re not quite through. So here Protect all appliance vent openings from pests. is everything else. If storing the HILT in cold climates, follow the winterization procedures located in Winterizing Freshwater Systems found at Preparing the HILT for Storage...

  • Page 63: In The Event Of An Accident

    50 of this User Guide. working properly. Check the toilet for proper operation. Following an accident, failure to notify Storyteller Overland or Add water to the gray water tank using the sink faucet and sink have a Storyteller Overland approved technician inspect, perform drain.

  • Page 64: Disclaimer/Limitation Of Liability

    Disclaimer/Limitation of Liability to formaldehyde exposure varies among individuals, and research To the maximum extent allowed by law, Storyteller Overland shall is ongoing as to the possible long-term effects of said exposure. not be liable for any damages associated with use of a Storyteller...

  • Page 65: Anything Else

    Did we forget anything? We certainly hope not, but if we did, or if you have any questions about the use, care, maintenance, or enjoyment of your HILT, don’t hesitate to contact us at Storyteller Overland: 1-888-999-7442, or via our website at StorytellerOverland.com.

  • Page 66: Hilt Equipment

    SECTION 9...

  • Page 67: Comeup® Winch

    COMEUP® Winch Auxiliary Lighting System Mounted in the front bumper is a 20k lb winch designed for The Auxiliary Lighting System offers a variety of lighting options, safe and dependable recovery if operated according to the but it is important to familiarize yourself with local laws related manufacturer’s instructions.

  • Page 68: Liquidspring Suspension

    NOTE: The HILT is not a trophy truck or a rock crawler. Use extreme caution LiquidSpring Suspension® when off-road. When traversing a hill, DO NOT travel sidewise which could LiquidSprings Smart Suspension System automatically lead to a tipping condition. Always travel straight up and straight down hills. optimizes ride quality, handling, and peace of mind.

  • Page 69: Onboard Air Kit

    Onboard Air Kit C A U T I O N The Onboard Air kit allows you to inflate tires or other items. Twin compressors push air to air chucks located on both sides of the vehicle between the capsule and RAM chassis, behind the Exceeding 110 lbs.

  • Page 70: Roadside Assistance - Technical Support

    Roadside Assistance - Technical Support SHOULD I CONTACT STORYTELLER OVERLAND THE CHASSIS MANUFACTURER? For help with Storyteller components (Sections in orange) Contact Storyteller Overland 1-888-999-7442 For help with chassis components Contact your nearest RAM dealership. We are committed to our customers well after the purchase of the vehicle.

  • Page 71: Mode Maintenance Chart

    Before Every 3 Every 6 Before Every 3 Every 6 Each Use Needed Monthly Months Months Each Use Needed Monthly Months Months ELECTRICAL SYSTEM AIR CONDITIONER (See A/C Manufacturer’s Maintenance Guide) Check State of Charge Clean A/C Filter (SOC) Gauge SEALS &...
  • Page 72 05.31.24_Rev.3...