HP Vectra XU6 User Manual
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HP Vectra XU6 User Manual

HP Vectra XU6 User Manual

Hp vectra xu6: users guide
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Summary of Contents for HP Vectra XU6

  • Page 1 User’s Guide HP Vectra XU 6/xxx...
  • Page 2 Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3 User’s Guide...

  • Page 4: Welcome To Your Hp Vectra Pc

    Welcome to Your HP Vectra PC Congratulations on the purchase of your new Hewlett-Packard Personal Computer. Your high-performance HP Vectra PC provides: a Pentium Pro processor in a Zero Insertion Force (ZIF) socket for • easy processor upgrades processor-integrated level-two cache for improved performance •...
  • Page 5 BIOS support for ISA “Plug and Play” accessory board configuration • Optimized for 32-bit operating systems. • NOTE The Pentium Pro processor installed in your HP Vectra PC provides the best performance when used with 32-bit operating systems and applications. English...

  • Page 6: Important Safety Information

    WARNING To avoid electric shock, do not open the power supply. This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC.

  • Page 7: Table Of Contents

    Your HP Keyboard ........
  • Page 8 Inside Your PC Supported HP Accessories ....... . . Removing and Replacing the Cover ......
  • Page 9 Installing Disk Drives ........54 Installing a Hard Disk Drive.
  • Page 10 If the CD-ROM Drive Has a Problem ......Using the HP Setup Program .......
  • Page 11 Hewlett-Packard Information Services..... . . 127 HP Forum on CompuServe ........
  • Page 12 Index ..........143 English...

  • Page 13: Setting Up Your Pc

    Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC.

  • Page 14: Unpacking Your Pc

    • the manuals and driver kit. • This Manual Video Cable Display Power Cords Headphones Computer Mouse Driver Kit Keyboard NOTE Device drivers, HP utilities, and an online Network Administrator Guide are provided in a driver kit.
  • Page 15 1 Setting Up Your PC Unpacking Your PC 2 Place the PC on (or under) a sturdy desk with easily accessible power outlets, and enough space for the keyboard, mouse, and any other accessories. 3 Position the PC so that its rear connectors are easily accessible. 4 Place the display next to the computer.

  • Page 16: Connecting The Display, Mouse, And Keyboard

    1 Setting Up Your PC Connecting the Display, Mouse, and Keyboard Connecting the Display, Mouse, and Keyboard 1 Connect the display, mouse, and keyboard to the back of the computer. The connectors are shaped to go in one way only. 2 Tighten the display cable attachment screws.

  • Page 17: Connecting To A Network

    1 Setting Up Your PC Connecting to a Network Connecting to a Network You PC has either a 100Base-T LAN interface adapter or a 100VG LAN interface adapter. Both LAN adapters support 10Base-T. The LAN Adapters support both 10 Mbit/s and 100 Mbit/s operation. They automatically detect which network type is being used.

  • Page 18: Connecting A Printer

    1 Setting Up Your PC Connecting a Printer Connecting a Printer If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors: Parallel (25-pin parallel connector) for a parallel device •...

  • Page 19: Connecting Audio Accessories

    1 Setting Up Your PC Connecting Audio Accessories Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel. MIDI connector Stereo In jack Stereo Out jack...

  • Page 20: Connecting A Scsi Accessory

    1 Setting Up Your PC Connecting a SCSI Accessory Connecting a SCSI Accessory Note that Ultra SCSI mode is disabled automatically when an external SCSI accessory is connected to your PC. To learn how to enable Ultra SCSI even when an external SCSI device is connected, see “Configuring the SCSI Interface”...
  • Page 21 NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

  • Page 22: Connecting The Power Cords

    115 V or 230 V NOTE You should not have to change the voltage selection switch setting if the computer was ordered from HP with the correct localization option for your country.
  • Page 23 1 Setting Up Your PC Connecting the Power Cords 3 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) Computer Power Connector Display Grounded Outlet Power Connector 4 Connect the display’s power cord and the computer’s power cord to grounded outlets.

  • Page 24: Starting And Stopping Your Pc

    1 Setting Up Your PC Starting and Stopping Your PC Starting and Stopping Your PC Starting Your PC 1 Press the power button on the display. Switch on the Display Then switch on the PC 2 Press the power button on the PC.
  • Page 25 1 Setting Up Your PC Starting and Stopping Your PC 3 If a Password has been set in the PC’s Setup program, the power-on prompt appears when you switch on the PC. If the power-on prompt is displayed, type your Password and press use the PC.
  • Page 26 1 Setting Up Your PC Starting and Stopping Your PC Stopping Your PC 1 To stop your PC, make sure that you have exited all programs then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system).

  • Page 27: Using Your Pc

    Using Your PC This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive.

  • Page 28: Working In Comfort

    2 Using Your PC Working in Comfort Working in Comfort Thank you for choosing Hewlett-Packard equipment. To maximize your comfort and productivity it is important that you set up and use your equipment properly. This section of the User’s Guide provides guidance and hints, based on the latest ergonomic findings, to help you work in a comfortable and ergonomically low-risk environment.
  • Page 29 2 Using Your PC Working in Comfort Questions and Answers What is RSI? Repetitive Strain Injury (RSI - also known as cumulative trauma disorder or repetitive motion injury) is a type of injury where soft tissue in the body, such as muscles, nerves, or tendons, become irritated or inflamed.

  • Page 30: Installing Your Display

    Working in Comfort Installing Your Display Most HP displays come with a tilt and swivel feature that makes it easy to adjust the screen position. If your display does not have this feature, consider acquiring an accessory to provide this capability. The optimum distance between the eyes and the screen depends on the size of the displayed characters.

  • Page 31: What Is Displayed On The Screen

    2 Using Your PC Working in Comfort What is Displayed on the Screen Text should be easy to read. To help ease eye strain, try to adjust text attributes to make reading the display as easy as possible (adjust such attributes as character size, spacing, and color).

  • Page 32: Your Hp Keyboard

    Working in Comfort Your HP Keyboard Your HP keyboard has a long cable so you can place it in the position most comfortable for you while you are using the system. The keyboard has a low profile to prevent excessive bending of your wrists while typing.

  • Page 33: Your Desk

    2 Using Your PC Working in Comfort It is recommended that you place your keyboard in front of the screen or document holder (whichever is viewed the most). If you use a mouse or trackball, position it close to the keyboard so you do not have to stretch while using it.
  • Page 34 2 Using Your PC Working in Comfort The chair must provide a comfortable sitting position. You should be able to easily adjust the height. Minimum range should • be 40 to 52 cm (15.5 to 20.5 in) as measured from the floor. It should have a back support that is adjustable in both height and tilt •...

  • Page 35: Your Posture

    2 Using Your PC Working in Comfort Your Posture While sitting at your workstation, your back should be erect or angled slightly backwards. Your back should be supported by the backrest. Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the floor.

  • Page 36: Lighting

    2 Using Your PC Working in Comfort The recommendation for room temperature is 19 to 23 degrees C (66 to 73 degrees F). If possible, adjust the temperature for whatever is comfortable to you. The workplace should be well ventilated (as with any indoor environment).

  • Page 37: Further Suggestions

    2 Using Your PC Working in Comfort Further Suggestions Have your eyes checked on a regular basis and ensure your eyeglass • prescription is suitable for working on a display screen. Look away from the screen from time to time to help reduce eye •...

  • Page 38: Summary Recommendations

    2 Using Your PC Working in Comfort Summary Recommendations The recommendations in the following illustrations are drawn from the latest available international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988. Place your display so that the Do not tilt your head forward by more top of the screen is at or than 15 degrees, and try not to turn your slightly below eye level (but no...
  • Page 39 2 Using Your PC Working in Comfort Make sure your arms and elbows Keep your forearms and hands are relaxed and loose, with your approximately parallel with the floor. upper arm perpendicular to the (Elbows bent between 70 and 115 floor or slightly forward (no more degrees).

  • Page 40: Bibliography Of Articles For More Information

    2 Using Your PC Working in Comfort Bibliography of Articles for More Information 1 Caisse Nationale d’Assurances: “Le travail a l’écran de visualisation”, Lucerne (Switzerland), 1991. 2 Bayerisches Staatsministerium für Arbeit: “Arbeiten mit dem Bildschirm - aber richtig!”, Max Schick GmbH, Munich, 1992. 3 U.S.

  • Page 41: Configuring Password Security

    2 Using Your PC Configuring Password Security Configuring Password Security You can set two passwords, which can be used to provide two levels of protection for your PC. User Password The User Password provides these security features: a power-on password prompt to prevent your PC being started in •...

  • Page 42: Setting A Password

    Date (Year/Month/Day) ..1996 / 01 / 01 Time (Hour/Minute/Second) ..09 : 10 : 35 HP VECTRA XU 6/xxx CONFIGURATION SUMMARY System BIOS Version ..xx.xx.xx MILLENNIUM Video Board .
  • Page 43 2 Using Your PC Configuring Password Security 4 Use the key to move the highlight to the line. User Password HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off USER PREFERENCES Operating System ..Windows NT User Password .

  • Page 44: Using Your Cd-Rom Drive

    2 Using Your PC Using Your CD-ROM Drive Using Your CD-ROM Drive Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD. Your CD-ROM drive may be different from the drive shown here...

  • Page 45: Loading A Cd

    2 Using Your PC Using Your CD-ROM Drive WARNING To avoid electrical shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. Do not attempt to make any adjustment of the unit.

  • Page 46: Tips For Using Your Pc

    2 Using Your PC Tips for Using Your PC Tips for Using Your PC If you want to: You need to: 1 Install hardware accessories. Refer to chapter 3 “How to Install Accessories Inside Your PC”. 2 Configure hardware accessories. Refer to chapter 3 “How to Install Accessories Inside Your PC”.

  • Page 47: How To Install Accessories Inside Your Pc

    How to Install Accessories Inside Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.

  • Page 48: Supported Hp Accessories

    3 How to Install Accessories Inside Your PC Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Main Memory Upgrades (ECC, 60 ns): 32 MB (2 × 16 MB), order D3555A 64 MB (2 ×...
  • Page 49 3 How to Install Accessories Inside Your PC Supported HP Accessories Contact your dealer for an up-to-date list of supported devices. Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot WARNING For your safety, never remove the computer’s cover without first...

  • Page 50: Removing And Replacing The Cover

    3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Removing and Replacing the Cover 1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and display. Disconnect any telecommunication cables from the computer.
  • Page 51 3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 4 Lift the two securing latches at the front of the computer. Lift the securing latches 5 Slide the cover forward until it is clear of the computer. Slide the cover clear of the computer...

  • Page 52: Replacing The Cover After Installing Accessories

    3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf).
  • Page 53 3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 6 Push the two latches at the front of the cover downwards until they click into position. Lock the cover Push the latches (at the back of down to secure the computer) the cover...

  • Page 54: Moving The Power Supply

    3 How to Install Accessories Inside Your PC Moving the Power Supply Moving the Power Supply You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer’s power cord and any telecommunications cable.

  • Page 55: Replacing The Power Supply After Installing Accessories

    3 How to Install Accessories Inside Your PC Moving the Power Supply 4 Slide the power supply out of the computer until it stops—the power supply unit remains connected to the computer. Slide the power Power supply unit clear of Supply the computer Replacing the Power Supply after Installing Accessories...

  • Page 56: Installing Memory

    3 How to Install Accessories Inside Your PC Installing Memory Installing Memory Main Memory Modules Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 512 MB. Main memory upgrades are available in pairs of 16 MB, 32 MB or 64 MB.
  • Page 57 3 How to Install Accessories Inside Your PC Installing Memory 3 Slide each memory module into the slot at 90° to the system board (hold the memory module with the cutouts closest to the processor). Slide the memory module into Push the module until the retaining clips the slot at 90 click into position...

  • Page 58: Installing More Memory On The Mga Video Adapter

    3 How to Install Accessories Inside Your PC Installing Memory Installing More Memory on the MGA Video Adapter If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can install more video memory on the MGA Video Adapter (order D3557A, 2 MB WRAM upgrade).
  • Page 59 Video Adapter accessories available from other sources Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories. English...

  • Page 60: Installing Accessory Boards

    3 How to Install Accessories Inside Your PC Installing Accessory Boards Installing Accessory Boards The PC has six accessory board slots: Slot AT 1 (the bottom slot) for full-length 16-bit ISA boards • Slot AT 2 for full-length 16-bit ISA boards •...
  • Page 61 3 How to Install Accessories Inside Your PC Installing Accessory Boards Operating System Plug and Play is not supported by all operating systems (OS). Use this table to check the level of support provided by your OS. Support for Plug and Play Your Operating System Level of Support for Plug and Play Windows 3.11...
  • Page 62 3 How to Install Accessories Inside Your PC Installing Accessory Boards Configuring Setup for 1 Turn on the PC and press when appears. <Setup=F2> Other OS 2 Highlight the line and use PnP Board Activation select Full When is selected, all Plug and Play accessories will be Full initialized by the BIOS.

  • Page 63: Installing The Board

    3 How to Install Accessories Inside Your PC Installing Accessory Boards Installing the Board 1 Before installing the board, turn to page 48 for important Plug and Play configuration information. NOTE PCI boards are configured automatically when installed in the PC. 2 Disconnect the computer’s power cord and any telecommunications cable.
  • Page 64 3 How to Install Accessories Inside Your PC Installing Accessory Boards 6 Hold the board horizontally by its “top” edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 7 Align the board’s connector with the slot’s socket.
  • Page 65 3 How to Install Accessories Inside Your PC Installing Accessory Boards 9 If you install a VESA-standard video accessory board that uses the MGA video adapter, connect the accessory board’s cable to the VESA pass-through connector on the MGA adapter board. VESA Pass-Through Connector 10 Install any other accessories before replacing the cover (see page...

  • Page 66: Installing Disk Drives

    3 How to Install Accessories Inside Your PC Installing Disk Drives Installing Disk Drives If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access disk drives and hard disk drives).

  • Page 67: Installing A Hard Disk Drive

    3 How to Install Accessories Inside Your PC Installing Disk Drives Installing a Hard Disk Drive The computer has an integrated SCSI controller and an integrated Enhanced IDE controller. The Enhanced IDE controller supports up to four IDE devices: • two IDE devices can be connected to the Primary Channel cable (connected to the grey connector on the system board) two IDE devices can be connected to the Secondary Channel...
  • Page 68 Installing a Hard Disk Drive in an Internal Shelf NOTE Hard disk drives ordered from HP are supplied with a mounting tray. If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray).
  • Page 69 3 How to Install Accessories Inside Your PC Installing Disk Drives 5 If the drive is being installed in the first shelf, rotate the drive into position. Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive English...
  • Page 70 3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.) NOTE A second IDE cable is in a...
  • Page 71 3 How to Install Accessories Inside Your PC Installing Disk Drives Installing a Hard Disk Drive in a Front-Access Shelf 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 38). 3 Slide out the power supply to provide better access to the disk drive cables (see page 42).
  • Page 72 3 How to Install Accessories Inside Your PC Installing Disk Drives 6 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive. IDE drives should be connected to a free IDE Channel cable connector...
  • Page 73 3 How to Install Accessories Inside Your PC Installing Disk Drives 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.) Data Cable Power Cable 9 Slide the power supply back into position, and tighten its self- retaining screws (see page 43).

  • Page 74: Completing The Installation Of A Hard Disk Drive

    3 How to Install Accessories Inside Your PC Installing Disk Drives Completing the Installation of a Hard Disk Drive When a SCSI Drive 1 Switch on the computer. is Installed 2 When the SCSI BIOS initialization messages are displayed, check that the details for the new SCSI drive have been correctly detected.

  • Page 75: Installing A Drive In A Front-Access Shelf

    NOTE Drives ordered from HP are supplied with mounting rails. If you order your drive from another supplier, you may need to order drive mounting rails from HP.
  • Page 76 3 How to Install Accessories Inside Your PC Installing Disk Drives 1 Disconnect the computer’s power cord and any telecommunications cable. 2 Remove the computer’s cover (see page 38). 3 Slide out the power supply to provide better access to the disk drive cables (see page 42).
  • Page 77 3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the device. IDE drives should be Flexible Disk connected to a free IDE Drive Cable Channel cable connector (You can add up to three IDE devices.) NOTE A second IDE cable is in a...
  • Page 78 3 How to Install Accessories Inside Your PC Installing Disk Drives 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before replacing the cover and completing the installation.

  • Page 79: Installing A Processor

    3 How to Install Accessories Inside Your PC Installing a Processor Installing a Processor Some operating systems support a second processor for increased performance. Contact your authorized reseller for up-to-date information. 1 Disconnect the computer’s power cord and any telecommunications cable.
  • Page 80 3 How to Install Accessories Inside Your PC Installing a Processor 5 Install the VRM module supplied with the processor. 6 Unlock the processor socket and position the processor over it. 7 Insert the new processor into the socket and lock the processor into place.
  • Page 81 3 How to Install Accessories Inside Your PC Installing a Processor 8 Place the heatsink on the processor and attach the retaining clips to the processor socket. Attach the heatsink to the socket 9 Carefully set the PC in the upright position. 10 Slide the power supply back into the computer and tighten the two self-retaining screws.

  • Page 82: Completing The Installation Of A Processor

    3 How to Install Accessories Inside Your PC Installing a Processor Completing the Installation of a Processor 1 Verify that the system board bus speed switches are correctly configured for the processor. 1 2 3 4 5 6 Switch 4 Switch 5 Switch 6 Switch 7...

  • Page 83: Troubleshooting Your Pc And Using The Setup Program

    Troubleshooting Your PC and Using the Setup Program This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program.

  • Page 84: Solving Problems

    4 Troubleshooting Your PC and Using the Setup Program Solving Problems Solving Problems If you have a problem with your PC, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance. If Your PC Does Not If nothing appears on your display, turn to page 74.

  • Page 85: If You Cannot Solve The Problem

    If You Cannot Solve the Problem If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center.

  • Page 86: If Your Pc Does Not Start

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start If Your PC Does Not Start If Your Display is Blank and There Are No Error Messages 1 Make sure that all cables and power cords are firmly plugged in. 2 Make sure the power outlet is working.

  • Page 87: If An Error Message Appears

    ROM are corrupted or incomplete, and you will need to update the system BIOS using the HPInit utility. Contact your HP reseller (or your HP sales office) to get an HPInit utility diskette and the latest system BIOS for your PC by mail.
  • Page 88 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start If an Error is detected by the Power-On-Self-Test If an error is detected when the PC starts, the Error Message Utility (EMU) is launched. Follow the instructions provided by the EMU. •...
  • Page 89 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start What you should do: 61xx, 6500, 6510, 6520 1 Ensure the memory modules are installed correctly (refer to chapter 3). 8x06 2 If this does not fix the problem, initialize the system ROM (refer to “If You Can’t Start the Setup Program”...
  • Page 90 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start BIOS Error Messages that May Prevent Your PC From Starting: Explanation: Insert system diskette in drive. • there is no operating system installed on your hard disk Press any key to •...
  • Page 91 4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start Explanation: System boot process You tried to start the PC but the PC could not find the failed. Press any operating system. key to try again. What you should do: •...

  • Page 92: If Your Pc Has A Hardware Problem

    Also check your display manual to find out which refresh rate is required. Use the HP Setup program (or the MGA Millennium setup program) to select the correct refresh rate.

  • Page 93: If Your Keyboard Or Mouse Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the preloaded software is installed correctly.

  • Page 94: If Your Printer Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Printer Does Not Work 1 Verify that the power cord is plugged into the power outlet and into the printer. 2 Make sure the printer’s power switch is ON. 3 Check that the printer is on-line.

  • Page 95: If The Flexible Disk Drive Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that is the right density. You should use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette).

  • Page 96: If An Accessory Board Does Not Work

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Hard Disk Activity Light Does Not Work If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: 1 Check that the control panel connector is firmly attached to the system board.

  • Page 97: If Your Pc Has A Software Problem

    4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password and the System Administrator Password is set and known: 1 Restart the PC.

  • Page 98: If You Can't Start The Setup Program

    You can install an external battery that will keep track of the date and time if the PC is unplugged for more than one week (the external battery connector is shown on page 118). Contact your HP dealer for complete information about installing an external battery.

  • Page 99: If Your Pc Has An Audio Problem

    This might be due to the DMA channel selected. If you hear no output bit or 16-bit Digitized from both the 8-bit and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating Sounds system’s audio control software to change the audio interface’s DMA channel or IRQ setting.
  • Page 100 4 Troubleshooting Your PC and Using the Setup Program If Your PC Has an Audio Problem Audio Input from the Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm Microphone is Too Low, dynamic type.

  • Page 101: If The Cd-Rom Drive Has A Problem

    4 Troubleshooting Your PC and Using the Setup Program If the CD-ROM Drive Has a Problem If the CD-ROM Drive Has a Problem Check that the software is correctly installed and the system correctly configured before removing your computer’s cover to check the CD- ROM cable connections and jumper settings.

  • Page 102: Using The Hp Setup Program

    4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated (ROM-based) program that displays the PC’s configuration. Configuration information for associated PC features is grouped together to make it easier to find.
  • Page 103 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program 3 The PC’s Setup program will appear, initially showing the items in the Configuration Summary, which are are for information only and cannot be changed. HP Vectra PC Setup xxx.xx.xxx.xx...

  • Page 104: Understanding The Setup Program

    4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Understanding the Setup Program This section of the book only explains the important Setup options that are not described elsewhere in this User’s Guide. The built-in Setup program is accessed by pressing during the PC’s...
  • Page 105 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Viewing the LAN The configuration summary shows the type of LAN adapter your PC has. This screen shows that the PC has a PCI 10/100BaseT LAN Adapter Type adapter.
  • Page 106 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Changing User Some of the User Preferences options will not be available if you have selected Preferences Operating System . . Windows 95 Highlight the option and select...
  • Page 107 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring IDE Devices Most IDE devices (for example, hard disk drives and CD-ROM drives) are automatically detected by the Setup program. If your IDE hard disk...
  • Page 108 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring the SCSI You can install and use a SCSI host adapter board, and also use the integrated SCSI interface. However, if you want to use the SCSI host Interface adapter board only, you can disable the integrated SCSI interface.
  • Page 109 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Flexible Disk Drives If you install a flexible disk drive that uses the integrated disk interface, the Setup program should detect and configure the drive automatically.
  • Page 110 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the Start-Up The Start-Up Center lets you choose which system devices the computer can start (boot) from. Some options will not be available if you...
  • Page 111 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring Audio Use these options to reserve system resources for the computer’s integrated SoundBlaster audio interface. If you do not want to use the audio interface, you should highlight the option and select .

  • Page 112: Using The Scsiselect Utility

    4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the SCSISelect Utility ATTENTION The SCSISelect utility is intended for advanced users only. Note that the SCSISelect options displayed on your screen may be different from those described here.
  • Page 113 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configure/View We recommend that these settings are not changed. Interface Settings Menu SCSISelect(TM) Utility v1.xxx Configuration SCSI Bus Interface Definitions Interface SCSI ID ....7 SCSI Parity Checking .
  • Page 114 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Boot Device This menu lets you configure the SCSI boot device. To know the SCSI ID of a specific SCSI device, you can run the SCSI Disk Utilities. To do this,...
  • Page 115 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program SCSI Device This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which Configuration Menu SCSI ID it uses.
  • Page 116 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program • Send Start Unit Command This option is not supported by some SCSI devices. Some SCSI devices require a jumper to be changed before they can respond to this command.
  • Page 117 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program • Support Removable Disks Under BIOS as Fixed Disks When is selected, only the removable media drive Boot Only designated as the boot device is treated as a hard disk drive.
  • Page 118 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program SCSI Disk Utilities When the SCSI Disk Utilities are selected from the Options menu, the SCSISelect utility scans the SCSI bus and lists all the SCSI devices on the SCSI bus.

  • Page 119: Technical Information

    Technical Information This chapter provides technical information about your PC.

  • Page 120: System Specifications

    5 Technical Information System Specifications System Specifications Features and Characteristics Feature: Description: Processor (standard) Pentium Pro Cache Memory • Level-One: 8 KB code, 8 KB data (integrated in processor package) • Level-Two: 256 KB Main memory (size/speed) Upgradeable to 512 MB (60ns ECC memory modules) Video 64-bit Ultra VGA Controller on PCI accessory board 2MB standard, upgradeable to 4 MB, DDC2B compliant...
  • Page 121 • One external start connector Accessory slots Three 32-bit PCI slots, one combo ISA/PCI slot, two 16-bit ISA slots Keyboard/Mouse HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: Description: Weight (excl. keyboard and display) 15 kilograms (33 pounds).

  • Page 122: Audio Features

    5 Technical Information System Specifications Audio Features Feature: Description: Digitized Sounds • Sound Blaster 16, General MIDI, MPC2 Compliant • Compatible with AdLib FM • 16-bit and 8-bit stereo sampling from 5 kHz to 44.1 kHz • 8-bit DMA transfer on channel 1 or 3, 16-bit DMA transfer on channel 5 or 7 •...
  • Page 123 5 Technical Information System Specifications Feature: Description: Microphone Input • Automatic Gain Control (AGC) amplifier or fixed gain amplifier • Input impedance: 600 ohms • Sensitivity: 30 mVpp to 200 mVpp Headphones Jack/Stereo Out Jack • Impedance: 32 ohms Sound Codec •...

  • Page 124: Power Consumption Information

    5 Technical Information System Specifications Power Consumption Information Full Power mode 280 W < 3 W The power supply in your Vectra PC continues to supply power to the CMOS memory, even when switched off. NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero.

  • Page 125: The Pc's Memory Map

    5 Technical Information System Specifications The PC’s Memory Map Memory Area Memory Range Hexadecimal Used By Address Range Extended Memory: 1 MB to 512 MB Extended 1024 KB upward 100000 to 0FFF-FFFF memory Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB 960 KB to 1024 KB 0F0000 to FFFFF...

  • Page 126: Irqs, Dmas, And I/O Addresses Used By Your Pc

    5 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC. IRQs used by PC IRQ0 system timer...
  • Page 127 5 Technical Information System Specifications I/O Addresses used by PC 170h - 177h integrated IDE controller (secondary channel) 1F0h - 1F7h integrated IDE controller (primary channel) 200h - 207h Joystick port 220h - 233h SoundBlaster audio 278h - 27Fh parallel port 2 280h - 293h SoundBlaster audio 2E8h - 2EFh...

  • Page 128: Available Video Resolutions

    5 Technical Information System Specifications Available Video Resolutions Resolution Minimum video memory required for these color scales Maximum refresh 256 colors 64 K colors 16.7 M 16.7 M rates (8 bits per hi-color colors colors pixel) (16 bits per true-color true-color pixel) (24 bits per...

  • Page 129: The Pc's Rear Connectors

    5 Technical Information The PC’s Rear Connectors The PC’s Rear Connectors 15-pin VGA Display Connector (on Matrox video adapter board) 9-pin Serial Port Connector 1-Red Serial Port B Keyboard/Mouse connector Serial Port A MIDI Connector Mouse Connector 8- + 5V + 5V -9 Keyboard Connector 7- A-2...

  • Page 130: System Connectors And Switches

    5 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan Connector Processor 1 Status Panel Processor 2 Connector Primary IDE Connector Flexible Drive Connector Secondary IDE Connector SCSI Microphone Connector CD-ROM Audio PCI Slots Audio Control Panel Loudspeaker ISA Slots...

  • Page 131: Video Adapter Switches

    The Matrox video adapter has a Flash BIOS. This gives you the possibility of upgrading the video BIOS when updates are made available by HP Support and Information Services. (For information on HP Support and Information Services, refer to chapter 6.)

  • Page 132: System Board Switches

    5 Technical Information System Connectors and Switches System Board Switches 1 2 3 4 5 6 System Board Switches Switch Use Switch Block to: 1 - CONFG Retain or clear the configuration stored in EEPROM: • OFF to retain configuration — DEFAULT •...
  • Page 133 200 MHz CAUTION These switch settings should not be changed. They are listed for verification purposes only. Replacing the processor with a different processor is not supported by HP, unless it is an Intel Overdrive processor for the Pentium Pro. English...

  • Page 134: Recycling Your Pc

    Personal Computer has been designed to respect the environment as much as possible. HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe...

  • Page 135: Hewlett Packard Support And Information Services

    Hewlett Packard Support and Information Services...

  • Page 136: Introduction

    To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...

  • Page 137: Your Hp Authorized Reseller

    HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP’s three-year SupportPack is available from your local reseller.

  • Page 138: Hp Support Assistant Cd-Rom

    6 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.

  • Page 139: Hewlett-Packard Information Services

    The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products.

  • Page 140: Hp Forum On America Online

    • This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.

  • Page 141: Hp Bbs Library

    Set your modem for no parity, 8 data bits, and 1 stop bit (N, 8, 1). HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips.

  • Page 142: Hp Faxback On Demand-Hp First

    Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...

  • Page 143: Ordering Drivers And Bios On Diskette

    Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. English...

  • Page 144: Hp Support Services

    HP or HP authorized service outlet. HP telephone support for your Vectra PC is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup of your Vectra PC and for the bundled or pre-loaded operating system.

  • Page 145: Hewlett-Packard Telephone Support

    6 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center...

  • Page 146: Lifeline Telephone Support

    The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.

  • Page 147: Hp Network Phone-In Support Service (Nps)

    • increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).

  • Page 148: Summary

    Service Covers Period Response When Purchase covered time available from Basic Parts and labor for HP Three years from Next working day No charge. At time of Warranty products: date of purchase. for on-site. purchase. first year on-site, second and third year return to HP.

  • Page 149: Hewlett-Packard Marketing Headquarters

    Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
  • Page 150 6 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...

  • Page 151: Glossary

    Glossary 100Base-T Refers to the 100 Mbit/s cache A block of high-speed memory network technology over category 5 used for the temporary storage of data UTP (unsheilded twisted pair) cable and processor instructions. that is compatible with the proposed IEEE 802.3 standard. This CD-ROM Compact Disc Read Only technology, which takes the Memory.
  • Page 152 Glossary expansion slot A slot inside the MID files Standard file format used computer, connected to the system to store MIDI sequence information. board, that can be used for accessory boards. MIDI Musical Instrument Digital Interface. An international hardware/ software standard that specifies the extended memory Memory which cable and hardware interface that can be addressed by the processor in...
  • Page 153 Glossary RAM Random Access Memory. This SIMM Single In-line Memory memory is used to hold programs and Module. These memory modules can data temporarily. provide a 32-bit data path. resolution A measure of the visible Sound files Files containing sound detail on a screen or printout.
  • Page 154 Glossary English...
  • Page 155 Index loading a CD, 33 obtaining via HP BBS, 129 Numerics 100BaseT problems, 89 obtaining via World Wide Web, 129 defined, 139 ordering by mail, 131 checking 100VG-AnyLAN video memory, 47 defined, 139 CMOS defined, 139 CompuServe defined, 139 accessories...
  • Page 156 Index installing video memory, 46 OS support, 49 used by the PC, 114 map, 113 SCSI, 55, 63 ICU, 48 power IDE drive microphone button, 12, 14 cables, 58, 60, 65 input specifications, 111 installing, 55 location of connector, 7 connector, 10 information services, 127 MIDI...
  • Page 157 Ultra SCSI, 8, 96 serial port unlocking the cover, 38 unpacking the PC, 2 location, 6 Setting up your PC, 1–14 Setup program for HP World Wide Web site, 129 problems, 86 using starting, 90 PC, 15–34 understanding, 92 tips, 34...
  • Page 159 Regulatory Statements and Warranty...

  • Page 160: Regulatory Statements

    FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra XU 6/xxx Conforms to the following Product Specifications: SAFETY International: IEC 950: 1991+A1+A2+A3 Europe: EN 60950: 1992+A1+A2 CISPR 22: 1993 EN 55022: 1994 Class B EN 50082-1: 1992...
  • Page 161 • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
  • Page 162 Remettez toujours le capot avant de mettre sous tension. Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Hinweis für Deutschland: Geräuschemission Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland)
  • Page 163 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
  • Page 164 Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
  • Page 165 CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
  • Page 166 Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
  • Page 168 Part Number D4369-90001 Printed in France 12/96 Paper not bleached with chlorine...

This manual is also suitable for:

Vectra xu 6/xxx

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