DataCard SP35 Printer Manual
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DataCard SP35 Printer Manual

Datacard printer guide
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See also: Installation Manual
SP35 Printer Guide
553772-001
May 2003

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Summary of Contents for DataCard Datacard SP35

  • Page 1 SP35 Printer Guide 553772-001 May 2003...
  • Page 2 Information to install Info Central if the icon is not on the desktop.) FAQs Service and Support FAQs at www.datacard.com provide answers to questions about the SP35 printer. Dealer For help with questions not addressed by other SP35 information, contact your dealer.

  • Page 3: Table Of Contents

    Contents About the printer ..... 1 Loading cards ..... . . 5 Loading print ribbon .

  • Page 4: About The Printer

    About the printer The outside of the printer Printer Cover. Latch: Lift the latch to open the printer cover. Card Tray: Lift the cover to load blank cards. Card output tray: Remove completed cards. Ready button: Push to pause or unpause the...
  • Page 5 Ports are located on the left side of the printer. Manual Advance Knob: Use to release a card in the printer or to turn rollers. Power Receptacle: Plug in the power supply to power on the printer. Cable Guides: Hold the data cable securely.

  • Page 6: The Inside Of The Printer

    Print ribbon cartridge with print ribbon. Printer Label: Includes the serial number and model information (located on the left side of the printer and not visible in this drawing). Cleaning roller (not visible in this drawing): Removes dust and debris from cards.

  • Page 7: Features And Options

    • An optional smart card module can be one of the following: • Contact coupler (SC430 on the label): Visible inside the printer. Includes a USB port on the printer. • Contactless (RF) coupler (SC680): Includes a serial port.

  • Page 8: Loading Cards

    Loading cards Lift the card tray door until it rests open. Remove cards from the original package. Tips: Handling cards Do not touch the surface of cards before printing them. (Oils on hands will reduce printing quality.) Handle cards by the edges or wear gloves. Cards can stick together: Slide or fan cards to separate the edges.
  • Page 9 The diagram shows the typical locations for the magnetic stripe and smart card chip. Close the card tray door. Push the door closed to align cards. See SP35 Info Central for information about cards to use in the printer. Magnetic stripe Smart card chip Page 6...

  • Page 10: Loading Print Ribbon

    Run a cleaning card and replace the cleaning sleeve at the same time that you load a new print ribbon. See “Cleaning the printer” on page 17 for the steps to follow. Load the new roll of print ribbon on the cartridge.
  • Page 11 Make sure the ribbon cartridge handle rests in the supports on the right side of the printer. • Make sure to install the full, new spool toward the card tray of the printer. Close the printer cover. Press down firmly to latch it. Page 8...

  • Page 12: Check The Pc Connection

    The USB data cable should be connected to a USB port on the PC and to the USB data port on the printer. The printer can be connected in these other ways: Through a direct network connection, where the printer is connected to a network (using a print server) and the PC is connected to the same network.

  • Page 13: Power On The Printer

    Tips for printer power Wait while the printer initializes. The printer Status Light displays steady green when the printer is ready to print cards. See “Status light” for details. Follow the guidelines for your location to power the printer on and off.

  • Page 14: Status Light

    Status light The front of the printer has a light that provides information about the current state of the printer. At startup, the status light displays steady amber for several seconds, the red-amber-green sequence, and blinking green for several seconds. When the printer is ready to print, the status light is steady green.
  • Page 15 • If you changed the printer name, power the PC off and on. The printer has a problem that requires service or the printer had a power-on problem. Power the printer off and on before calling for service. The printer power is off.

  • Page 16: Opening Properties Or Printing Preferences

    Opening Properties or Printing Preferences Begin with the printer connected to the PC and powered on so values are saved correctly. Choose Start from the Windows task bar. Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window opens.
  • Page 17 The dialog box opens. View settings or change settings. • Make sure that driver settings match printer features and supplies used. • The Print Ribbon Type setting depends on the printer and cannot be changed. • If you change the card design, review and update all settings for the new card design.

  • Page 18: Open The Printer Toolbox

    Open the Printer Toolbox The Printer Toolbox icon is located in the lower right corner of the Windows desktop. The icon shows the status of communication between the printer and driver. See SP35 Info Central for details about the icon.
  • Page 19 Properties or Printing Preferences dialog box. Buttons on the Printer Toolbox are grayed out when a card is ready to print or is printing, when there is a message, or when the printer is powered off. Fix the...

  • Page 20: Cleaning The Printer

    Open the Printer Toolbox (if needed, see page 15). Make sure that all cards are printed so the Clean Printer button is enabled. Click the Clean Printer button. A prompt to insert the cleaning card appears. Open the cleaning card package and remove the cleaning card.
  • Page 21 Remove the protective cover from the sleeve (2). Insert the replaceable cleaning roller (with a new cleaning sleeve) into the printer (3). Replace the ribbon cartridge, close the printer cover, and resume printing. Discard the used cleaning card and used sleeve.

  • Page 22: Printer Supplies

    KT Color Ribbon Kit, part number 552854-509. A roll of ribbon prints up to 1000 images. Monochrome print ribbon Several colors of monchrome (single-color) print ribbon are available for the SP35 printer. A roll of ribbon prints up to 1500 images (if ribbon-saver is not used). Page 19...

  • Page 23: Cleaning Supplies

    A package of 5 replaceable cleaning sleeves is available. The part number is 549716-002. A package of 10 cleaning cards is available. The part number is 552141-002. See the Supplies section of SP35 Info Central for complete information about supplies and replacement parts for the SP35 printer. Page 20...

  • Page 24: Getting The Most Out Of Your Printer

    Getting the most out of your printer To get the best quality cards and to maintain printer performance, follow these tips for success: • Use the best quality cards available with a smooth, glossy PVC surface and print them only once. Make sure options, such as a mylar signature panel or a magnetic stripe, are high quality.
  • Page 25 Use the correct cables and connect them correctly. • Keep supplies on hand and store them safely. • Keep the printer clean and keep the area around the printer clean. See SP35 Info Central for detailed information about: • Setting up the printer for the card design •...

  • Page 26: Troubleshooting

    Follow the information in help to fix the problem. • You might have moved the ribbon while the printer was powered off. The next card will print correctly. • SP35 Info Central contains detailed information about solving card appearance problems.
  • Page 27 “Resume” on the Printer Toolbox. The printer cover will not close. Try this: • Make sure the printer is plugged in. See “Power on the printer” on page 10. • Make sure the printer is connected to the PC. See “Check the PC connection”...

  • Page 28: Site Requirements

    (5 cm) on the left side, and 10.5 inches (26.7 cm) above the printer to open the cover. Do not use the printer in a dirty environment. Do not use the printer in a closed compartment. Do not block air flow around the printer.

  • Page 29: Legal Notices (Fcc)

    Legal Notices (FCC) Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. Liability statement This Datacard® product has been built to the high standards of DataCard Corporation. See SP35 Info Central for the statement of liability.
  • Page 30 11111 Bren Road West Dealer information: Minnetonka, MN 55343-9015 952.933.1223 952.933.7971 FAX www.datacard.com Datacard is a registered trademark of DataCard Corporation. May 2003 553772-001...

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