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Customer care and warranty
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34M2C5500
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Summary of Contents for Philips EVNIA 34M2C5500

  • Page 1 34M2C5500 User manual Customer care and warranty Troubleshooting and FAQs Register your product and get support at www.philips.com/welcome...
  • Page 2: Table Of Contents

    7. Technical Specifications ...20 7.1 Resolution & Preset Modes ..23 8. Power Management ....25 9. Customer care and warranty ..26 9.1 Philips’ Panel Monitors Pixel Defect Policy ........ 26 9.2 Customer Care & Warranty ..29 10. Troubleshooting & FAQs ..30 10.1 Troubleshooting ......
  • Page 3: Important

    Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty. This electronic user’s guide is intended for anyone who uses the Philips • Remove any object that could fall monitor. Take time to read this user into ventilation holes or prevent manual before you use your monitor.
  • Page 4 damage will not be covered under • Oil-based cleaning solutions may warranty. damage the plastic parts and void the warranty. • Do not knock or drop the monitor during operation and/or • Unplug the monitor if you are not transportation. going to use it for an extensive period.
  • Page 5: Notational Descriptions

    1.2 Notational Descriptions technology. In most cases, the “burn-in”, “after-imaging” or “ghost The following subsections describe the imaging” will disappear gradually notational conventions used in this over some time after the power has document. been switched off. Notes, Cautions, and Warnings Warning It is highly recommended that you Throughout this guide, blocks of text...
  • Page 6: Disposal Of Product And Packing Material

    From the planning, design, and production stages, Philips emphasizes the importance of making products that can easily be recycled. At Philips, end-of-life management primarily This marking on the product or its entails participation in national take-...
  • Page 7: Setting Up The Monitor

    Quick Start styrofoam firmly. Now you can pull 34M2C5500 out the styrofoam. When you pull Register your product and get support at www.philips.com/welcome out the styrofoam, do not squeeze the panel . Power Warning: *HDMI...
  • Page 8 Connecting to your PC AC power input HDMI 1 input HDMI 2 input DisplayPort input Audio Out Fast Charger USB upstream HDMI 1 HDMI 2 USB UP AUDIO USB downstream USB downstream/USB fast charger Kensington anti-theft lock USB hub Connect to PC 1.
  • Page 9: Operating The Monitor

    2.2 Operating the monitor USB charging This display has USB ports capable of Description of the control buttons standard power output including some with USB charging functions (identifiable with power icon ). You can use these ports to charge your Smartphone or power your external HDD, for example.
  • Page 10 Description of the On-Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on- screen instruction window.
  • Page 11 Main menu Sub menu Standard, FPS, Racing, RTS, Movie, SmartImage Brightness 0~100 LowBlue Mode, EasyRead, Economy, Contrast 0~100 SmartUniformity, Game1, Game2 SmartContrast On, O Gamma 1.8, 2.0, 2.2, 2.4, 2.6 Sharpness 0~100 On, O sRGB Color Temperature Native, Preset, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K R.G.B.
  • Page 12: Height Adjustment

    The over-the-air (OTA) firmware update 130mm is through the SmartControl software and is easily downloadable through the Warning Philips website. What does SmartControl do? It is an additional software that • To avoid potential screen damage, helps control the photo, audio, and the...
  • Page 13: Remove The Base Assembly For Vesa Mounting

    • Do not press the screen while adjusting the angle of the monitor. 100mm Grasp only the bezel. 100mm 2.3 Remove the Base Assembly for VESA Mounting Before you start disassembling the Display base, please follow the instructions below to avoid any possible damage or injury.
  • Page 14: Multiview

    7. Toggle to the right to confirm your selection. Why do I need it? MultiView in OSD menu With the ultra-high-resolution Philips • PIP / PBP Mode: There are two MultiView display, you can comfortably modes for MultiView: [PIP] and experience a world of connectivity in the [PBP].
  • Page 15 Top-Left Top-Right When the sub source is not detected. (main) (main) (main) Note Bottom-Left Bottom-Right The black strip located on the top and the bottom of the screen is for measuring the correct aspect ratio when in the PBP mode. If you expect to see full- (main) (main) screen, adjust your device's resolutions...
  • Page 16: Image Optimization

    Whether you're working SmartImage GAME with text applications, displaying images, Standard or watching a video, Philips SmartImage delivers great monitor performance. Racing Why do I need it? It is ideal to have a monitor that delivers Movie...
  • Page 17 LED displays can cause HDR Movie eye damage and affect vision over HDR Vivid time. Developed for well-being, the DisplayHDR 400 Philips LowBlue Mode setting uses smart software technology to reduce Personal harmful shortwave blue light. Off • EasyRead: Helps improve reading of text-based applications like PDF ebooks.
  • Page 18: Smartcontrast

    Note To switch off the HDR function, please disable the Input device and its content. Inconsistent HDR settings between the input device and monitor may cause unsatisfying images. 3.2 SmartContrast What is it? It is a unique technology that dynamically analyzes displayed content and automatically optimizes a monitor's contrast ratio for maximum visual clarity and viewing enjoyment.
  • Page 19: Adaptive Sync

    4. Adaptive Sync AMD Radeon R7 260 • ■ Processor A-Series Desktop and Mobility APUs AMD A10-7890K • Adaptive Sync AMD A10-7870K • AMD A10-7850K • PC gaming has long been an imperfect experience because GPUs and monitors AMD A10-7800 •...
  • Page 20: Hdr

    5. HDR HDR Settings in Windows11/10 system. Steps 1. Right-click on the desktop, and enter Display settings. 2. Select the display/monitor. 3. Select an HDR-capable display under Rearrange your displays. 4. Select Windows HD Color settings. 5. Adjust Brightness for SDR content. Note Windows 11/10 edition is required.
  • Page 21: Designs To Prevent Computer Vision Syndrome (Cvs)

    4. Choose a Philips monitor for viewing that is easy on the eyes. Follow the below instructions and use a Philips monitor to efficiently • Anti-glare screen: This feature...
  • Page 22: Technical Specifications

    7. Technical Specifications Picture/Display Monitor Panel Type Backlight W-LED Panel Size 34" W (86.36 cm) Aspect Ratio 21:9 Pixel Pitch 0.23175(W) x 0.23175(H) Contrast Ratio (typ.) 4000:1 Recommended 3440 x 1440 @ 60 Hz Resolution 3440 x 1440 @ 100 Hz (HDMI) Maximum Resolution 3440 x 1440 @ 180 Hz (DP) Viewing Angle...
  • Page 23 Convenience MultiView PIP/PBP mode, 2×devices English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brazil Portuguese, Polish, Russian, OSD Languages Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean Other Convenience VESA mount (100 x 100 mm), Kensington Lock Plug &...
  • Page 24 2. SmartUniformity and Delta E information sheets are included in the box. 3. In order to update the monitor’s firmware to the latest version, Please download the SmartControl software from Philips website. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).
  • Page 25: Resolution & Preset Modes

    Please note that your display works best at the native resolution of 3440 x 1440. For best output performance, please always ensure that your graphic card is capable of achieving the maximum resolution and refresh rate of this Philips display.
  • Page 26 Display Input Format 422/420 444/RGB 422/420 444/RGB (HDMI2.0) (HDMI2.0) (DP1.4) (DP1.4) 3440 x 1440 @180Hz, 10bits 3440 x 1440 @180Hz, 8bits 3440 x 1440 @165Hz, 10bits 3440 x 1440 @165Hz, 8bits 3440 x 1440 @144Hz, 10bits 3440 x 1440 @144Hz, 8bits 3440 x 1440 @120Hz, 10bits 3440 x 1440 @120Hz, 8bits 3440 x 1440 @100Hz, 10bits...
  • Page 27: Power Management

    8. Power Management If you have a VESA DPM compliance display card or software installed on your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse, or other input device is detected, the monitor will 'wake up' automatically.
  • Page 28: Customer Care And Warranty

    Other Defect Policy combinations of lit and dark sub-pixels appear as single pixels of other colors. Philips strives to deliver the highest quality products. We use some of the Types of Pixel Defects industry's most advanced manufacturing...
  • Page 29 To qualify for repair or replacement due to pixel defects during the warranty Black Dot Defects period, a TFT Monitor panel in a Philips Black dot defects appear as pixels or flat panel monitor must have pixel sub-pixels that are always dark or 'off'.
  • Page 30 BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* >15mm Total bright dot defects of all types BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer...
  • Page 31: Customer Care & Warranty

    Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details. Philips Customer Care Center number listed below.
  • Page 32: Troubleshooting & Faqs

    If the problem The Auto Function is not applicable in persists after you have tried these DVI-Digital mode as it is not necessary. solutions, contact a Philips customer service representative. Visible signs of smoke or sparks •...
  • Page 33 Service contact information listed in • Eliminate the vertical bars using the Important information manual the Phase/Clock of Setup in OSD and contact a Philips customer service Main Controls. It is valid only in VGA representative. mode. * Functionality is different according to display.
  • Page 34: General Faqs

    Shut down your computer, and is protected from sharp or disconnect your old monitor, and blunt objects. When handling the reconnect your Philips LCD monitor. monitor, make sure that there is • Turn on your monitor and then turn no pressure or force applied to on your PC.
  • Page 35 Philips website support page. Can I connect my LCD monitor to any PC, workstation, or Mac? Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs, and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 36: Multiview Faqs

    10.3 Multiview FAQs Can I enlarge the PIP sub- window? Ans.: Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press to enter the OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu.
  • Page 37 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V.