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TSC PEX-2240L User Manual

Thermal transfer direct thermal
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Print Engine
PEX-2000 Series
Thermal Transfer  Direct Thermal
Series Models
PEX-2240L / PEX-2260L
PEX-2240R / PEX-2260R
PEX-2340L / PEX-2360L
PEX-2340R / PEX-2360R
PEX-2640L / PEX-2640R
User Manual
www.tscprinters.com

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Summary of Contents for TSC PEX-2240L

  • Page 1 Print Engine PEX-2000 Series Thermal Transfer  Direct Thermal Series Models PEX-2240L / PEX-2260L PEX-2240R / PEX-2260R PEX-2340L / PEX-2360L PEX-2340R / PEX-2360R PEX-2640L / PEX-2640R User Manual www.tscprinters.com...

  • Page 2: Copyright Information

    All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the...

  • Page 3: Table Of Contents

    Loading the Ribbon ................................23 Loading the Media ................................25 Loading Media in Peel-off Mode ............................31 Setting up the RFID (Option) ............................34 4 TSC Console ..............................37 Start TSC Console ................................37 Set Ethernet Interface ..............................39 Set Wi-Fi Interface ................................42 Initialize the Printer Wi-Fi Setting .............................
  • Page 4 File Manager ..................................83 Diagnostic ..................................84 Favorites ..................................85 6 Command Settings ............................87 SET GPO ..................................87 SET GPI ................................... 89 Applicator I/O Interface (DB15F) Circuit Diagram ......................94 Applicator I/O Interface (DB25F) Circuit Diagram (optional) .................... 96 7 Troubleshooting ............................

  • Page 5: Introduction

    Thank you very much for purchasing TSC bar code printer. TSC’s innovative PEX-2000 Series print engine incorporates a robust die cast construction designed for years of reliability, ease of use, and cost-conscious serviceability. The PEX combines a precision print mechanism with high performance electronics to produce labels at up to 18 inches per second, the fastest in its class.

  • Page 6: Product Specification

    1.1 Product Specification Printer 6-INCH: PEX-2260L/ PEX-2260R 6-INCH: PEX-2360L/ PEX-2360R 4-INCH: PEX-2640L/ PEX-2640R 4-INCH: PEX-2240L/ PEX-2240R 4-INCH: PEX-2340L/ PEX-2340R Item Print resolution 8 dots/mm (203 DPI) 12 dots/mm (300 DPI) 24 dots/mm (600 DPI/ 4-INCH only) Printing method Thermal transfer and direct thermal Max.
  • Page 7 Printer 6-INCH: PEX-2260L/ PEX-2260R 6-INCH: PEX-2360L/ PEX-2360R 4-INCH: PEX-2640L/ PEX-2640R 4-INCH: PEX-2240L/ PEX-2240R 4-INCH: PEX-2340L/ PEX-2340R Item ◼ 512MB Flash memory ◼ 512MB DDR2 RAM memory Memory ◼ USB device memory (FAT32) ◼ Micro SD card reader for memory expansion, up to 32GB ◼...
  • Page 8 Printer 6-INCH: PEX-2260L/ PEX-2260R 6-INCH: PEX-2360L/ PEX-2360R 4-INCH: PEX-2640L/ PEX-2640R 4-INCH: PEX-2240L/ PEX-2240R 4-INCH: PEX-2340L/ PEX-2340R Item Font & barcode rotation 0, 90, 180, 270 degree Command set TSPL-EZD (compatible to EPL, ZPL, ZPL II, DPL); Option for TSPL-EZS (compatible to EPL, ZPL, ZPL II, SBPL)
  • Page 9 Printer 6-INCH: PEX-2260L/ PEX-2260R 6-INCH: PEX-2360L/ PEX-2360R 4-INCH: PEX-2640L/ PEX-2640R 4-INCH: PEX-2240L/ PEX-2240R 4-INCH: PEX-2340L/ PEX-2340R Item Operation: -5 to 45°C, 25 to 85% non-condensing Environment condition Storage: -40 to 60°C (-40 to 140˚F), 10 to 90% non-condensing ◼ Quick start guide...

  • Page 10: Operation Overview

    2 Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 11: Print Engine Orientation

    2.2 Print Engine Orientation The PEX-2000 series are available in a left-hand (4 inch/ 6 inch) configuration and a right-hand (4 inch/ 6 inch) configuration. PEX-2XX0L series PEX-2XX0R series Left-hand model Right-hand model Note: This document is going to show the components inside the media compartment of a left-hand print engine. A right-hand unit contains a mirror image of those components.

  • Page 12: Checking The Installation Space

    2.3 Checking the Installation Space Please check the space for mounting the print engine into an applicator. Please refer to the dimensions in this section. 4-inch model Front view Front view with open media cover...
  • Page 13 Side view...
  • Page 14 Top view Top view without media cover The distance between the ribbon and the printer frame. The distance between the media (includes liner, if any) and the printer frame.
  • Page 15 6-inch model Front view Front view with open media cover...
  • Page 16 Side view...
  • Page 17 Top view Top view without media cover The distance between the ribbon and the printer frame. The distance between the media (includes liner, if any) and the printer frame.

  • Page 18: Printer Overview

    2.4 Printer Overview 2.4.1 Front View Wi-Fi antenna (option) LED indicator USB host Soft keys LCD display Power switch Media view window Printer cover Printhead pressure adjustment knob(s) (4-inch: 1 pc / 6-inch: 2 pcs)

  • Page 19: Interior View

    2.4.2 Interior View Ribbon rewind spindle Ribbon supply spindle Rear gap sensor LED position adjustment bar (6-inch series only) Top black-mark sensor position adjustment bar Rear label holder lock Printhead release lever Printhead Platen roller Peel-off roller release lever Media sensor position adjustment knob Rear label release button Front gap sensor Media sensor LED indicator...
  • Page 20 2.4.3 Rear View Power cord socket Rear cover handle Centronics interface GPIO interface (Applicator interface with DB15F connector +5V I/O) RS-232C interface Ethernet interface USB interface Micro SD card socket USB host Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.

  • Page 21: Operator Control

    2.5 Operator Control Icons/ Time Printer mode & Firmware version Navigation Keys Printer Status Ethernet / Wi-Fi IP Soft Keys Icons...
  • Page 22 2.5.1 LED Indication and Keypads LED color indication: Color Meaning Solid: Power is on and ready to be used. (Green) Flash: System is downloading data or printer is paused. System is clearing data. (Amber) Solid: Printer head open, cutter error. (Red) Flash: Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.
  • Page 23 Main Page Icons Icon Indication Wi-Fi device is ready (option). Ethernet is connected. Bluetooth device is ready (option). Remaining amount of ribbon(m). Pending documents in the printer Security lock. Printhead cleaning notice Print engine cover open Enter the menu. Enter cursor (be marked in green) located option. Feed button (advance one label).

  • Page 24: Setup

    3 Setup 3.1 Setting up the Printer Refer to the section “Checking the Installation Space” to install the print engine to an applicator. Make sure the power switch is off. Connect the print engine to the computer with the provided USB cable or available connections. Plug the power cord into the AC power cord socket at the rear of the print engine, and then plug the power cord into a properly grounded power outlet.

  • Page 25: Loading The Ribbon

    3.2 Loading the Ribbon Open the media cover and the printhead mechanism. Right –hand model Left-hand model Install the ribbon and paper core onto ribbon supply spindle and ribbon rewind spindle. Right –hand model Left-hand model...
  • Page 26 Thread ribbon above the ribbon guide bar and through ribbon sensor slot. Right –hand model Left-hand model Wind the ribbon rewind spindle roughly 3 to 5 circles until ribbon is smooth, properly stretched and wrinkle-free. (ink coated outside available) Right –hand model Left-hand model...

  • Page 27: Loading The Media

    3.3 Loading the Media Open the media cover and printhead mechanism. Open the label holder cover by pressing the rear label release button. Right –hand model Left-hand model Thread the leading edge of the label through the media guide bar pass media sensor, then place the leading edge onto the platen roller.
  • Page 28 Adjust the front label guide to fit the label width. Make sure the label through the front gap media sensor. Right –hand model Left-hand model Front gap media sensor Front gap media sensor Front label Front label guide guide When using the thick media (0.9 mm to 1.2 mm) , you can use a tool to lift up the front gap media sensor to facilitate the media installation.
  • Page 29 Move the rear media sensor by adjusting the media sensor position adjustment knob, make sure the sensor is able to sense the black-mark (back side) or gap on media. (Green = gap sensor/ Red = black-mark sensor) Right –hand model Left-hand model If the width of the gap is greater than 4 inches (6”...
  • Page 30 If you use the media with black mark on the print side, you need to adjust the position of the black mark sensor. (as shown below) In the operation menu, select [Sensor] and then set the [Black Mark Location] to [Print Side]. After finishing the configuration, adjust the top black mark sensor so that the sensor can align with the black mark on the print side.
  • Page 31 3.3.1 Loading Media with the Ribbon Saver Mode (Option) Ribbon Saver helps you save the ribbon when printing. The printhead will lift up after finishing printing until the next label comes in. Go to LCD Menu > Advanced > Turn Ribbon Saver to Enable. (Default is disable) Another instruction image will pop up, please release the Label Holder Cover and make sure your Label Holder Lock has been switched to the position as shown.
  • Page 32 Remove the mylar that covers the air ventilation slots. Close the Label Holder Cover. When Ribbon Saver is set to Enable, the message indicating the ribbon saver efficiency will appear on the LCD display when printing. NOTE: To stop Ribbon Saver Mode, go to LCD Menu > Advanced > Disable Ribbon Saver > Release the Label Holder Cover and switch the Label Holder Lock to the original position.

  • Page 33: Loading Media In Peel-Off Mode

    3.4 Loading Media in Peel-off Mode Open the media cover and refer to the section “Loading the Media” to load the media. Right –hand model Left-hand model Open printhead release lever and label guide bar release lever to thread the label through the front of the print engine and remove several labels.
  • Page 34 Open the peel-off roller release lever. Right –hand model Left-hand model Feed the leading edge of liner through the peel-off roller. Right –hand model Left-hand model...
  • Page 35 Press the roller to close the peel-off roller release lever. Right –hand model Left-hand model Close printhead release lever and label guide bar release lever and press Feed button to test. Right –hand model Left-hand model...

  • Page 36: Setting Up The Rfid (Option)

    3.5 Setting up the RFID (Option) 3.5.1 Reference Notes Smart labels are based on an EEPROM technology that requires some time to be programmed. You may notice this minor pause between labels. This time is necessary to better ensure consistent quality and improved reliability. When dealing with smart labels, it is possible that an occasional RFID tag may need to be written and verified more than once (retry) before being considered acceptable.
  • Page 37 TSC Auto ID disclaims any implied warranty of merchantability or fitness for a particular purpose. TSC Auto ID will not be liable under any circumstances for any damages or losses related in any way to use of these guidelines, specifications or other information, including damages which may be incurred as a result of labels not working properly in a specific application.
  • Page 38 3.5.2 RFID Calibration The PEX-2000 printer has an RFID antenna coupler design that supports a wide variety of tag types. Right –hand model Left-hand model RFID Antenna RFID Antenna Refer to the section “Loading the Media” to load the RFID media. Enter the operation menu list.

  • Page 39: Tsc Console

    4 TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time 4.1 Start TSC Console...
  • Page 40 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings. For more information, please refer to TSC Console User Manual. ◼...

  • Page 41: Set Ethernet Interface

    4.2 Set Ethernet Interface Use USB or COM to establish the interface on TSC Console. (If using the Wi-Fi interface before, Refer to section 5.5 to set the network interface to Ethernet.) Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 43 ◼ Choose Network > Key in the IP Address > Click Discover to establish the Ethernet interface. ◼ The notification will pop up > Click OK to close the window > The Ethernet interface will be shown on TSC Console.

  • Page 44: Set Wi-Fi Interface

    Refer to the section “Advanced” to set the network interface to Wi-Fi. Use USB or COM Port to set up the interface. You may refer to the section “Start TSC Console”. Double click to enter the printer configuration page. Click Get to receive printer’s information.
  • Page 45 For WPA-Personal Fill-in the SSID. Select the Encryption option to WPA-Personal. III. Fill-in the Key. Select DHCP to ON. (For OFF option, please fill-in the IP Address, Subnet Mask and Gateway) After setting, click the Set button. Note: Before setting, the entered field will be shown in yellow for reminding.
  • Page 46 After clicking Set button, it'll pop-up the window tip as below shown. IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel. Note: IP address should be shown within about 5 to 15 seconds after printer turn on.

  • Page 47: Initialize The Printer Wi-Fi Setting

    4.4 Initialize the Printer Wi-Fi Setting Return to the main page of TSC Console. Click Functions to expand the page. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.

  • Page 48: Tph Care

    4.5 TPH Care TPH Care provides users to check the condition of the printhead and be able to set the dot failure threshold for indicating errors when the threshold is triggered. This option is used to set the This option is used to enable threshold for unhealthy TPH dot number.

  • Page 49: Printer Function

    4.6 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reset Printer...

  • Page 50: Setting Post-Print Action

    Follow below procedure to set the post action for the printing: Refer the section 4.1 to Connect the printer with TSC Console > Double click the printer > The Printer Configuration Page will pop up > Click Get to load information > Go to Common Tab > Find Post-Print Action > Select the mode depends on users’ application > Click...

  • Page 51: Setting Rfid

    4.8 Setting RFID Press [RFID] button from Printer Function to enter the RFID menu on TSC Console. Here provides users to set the RFID common settings, RFID calibration and checking statistics. Item Description OFF/ ON Select ON/OFF to enable/disable the RFID encoder module.
  • Page 52 OFF/ ON This menu item determines if errors are declared when the Label Retry count is exceeded. This RFID button is used to do RFID calibration, and get the three parameters through RFID calibration. Note: Before performing an RFID calibration, you will first need to select the right sensor for your RFID labels and run a media sensor calibration.

  • Page 53: Menu Function

    5 Menu Function 5.1 Menu Overview There are 6 categories on the menu. Users can easily set the settings of the printer without connecting the computer. Please refer to following sections for more details. Advanced: To set LCD, initialization, cutter Setting: To set up the printer settings for TSPL &...

  • Page 54: Setting

    Press the right soft key to switch the TSPL, ZPL2, and SBPL. Select the item by navigational key and press right soft key to enter the selected item. Note: ® TSPL is TSC printer language. ZPL2 is an emulation of Zebra ®...
  • Page 55 5.2.1 TSPL TSPL category can set up the printer settings for TSPL. Speed Slew Speed Back Speed Density Direction Batch Mode Print mode Applicator TSPL Offset Rewinder Mode Shift X Shift Y Reference X Reference Y Code Page Country...
  • Page 56 Item Description Default 203 dpi: 8 Speed Set the print speed. Setting range: 2 - 18 for 203dpi; 2 – 14 for 300dpi; 1.5 - 6 for 600dpi. 300 dpi: 6 600 dpi: 4 203 dpi: 8 Slew Speed Set feed speed 300 dpi: 6 600 dpi: 4 Back Speed...
  • Page 57 5.2.2 ZPL2 This “ZPL2” category can set up the printer settings for ZPL2. Darkness Print Speed Slew Speed BackFeed Speed Tear Off Tear Off Applicator Print Mode Stream Print Width Rewind List Fonts List Images List Formats List Setup Setting ZPL2 Control Prefix Format Prefix...
  • Page 58 Item Description Default Density Set the printing darkness. Available setting range: 0 to 30. 203 dpi: 6 Set the print speed. Available setting range: 2 -18 for 203dpi; 2 - 14 for 300dpi; 1.5 - 6 for Print Speed 300 dpi: 4 300dpi.
  • Page 59 Set the action of the media when turning on the printer. Feed: Printer will advance one label. Media Power Up Calibration: Printer will make calibration. No Motion Length: Printer determine length and feed label. No Motion: Printer will not move media. Set the action of the media when closing the printhead.
  • Page 60 5.2.3 SBPL (Only available on EZS version firmware) Print Type Dispenser Print Darkness Rewinder Mode Print Speed(S) Continuous Setting SBPL Slew Speed(S) BackFeed Speed(S) Offset Pitch Item Description Default This item is used to set the print mode. There are three modes as below, Dispenser Once printer complete printing 1 label, it will wait for being removed.

  • Page 61: Sensor

    5.3 Sensor This option is used to calibrate the selected sensor. We recommend calibrate the sensor before printing when changing the media. Auto Calibration Black Mark Continuous Preprint Calibration Black Mark Manual Calibration Black Mark Continuous Menu Sensor Auto Threshold Detect Fixed Gap Location Blackmark Location...

  • Page 62: Interface

    This option is used to set the upper or lower black mark sensor as the primary transmitter. Please Black Mark Location Back side set it according to the position of the black marker on the media (Back side/ Print side) Cover Error Enable pop up the error when opening the media cover Disable...

  • Page 63: Serial Comm

    5.4.1 Serial Comm Serial comm can set the printer RS-232 settings. 1200 bps 2400 bps 4800 bps 9600 bps Baud Rate 19200 bps 38400 bps 57600 bps 115200 bps None Menu Interface Serial Parity Even Data Bits Stop Bit(s) Item Description Default Baud Rate...
  • Page 64 5.4.2 Ethernet Ethernet configures internal Ethernet configuration and checks the printer’s Ethernet module status, and reset the Ethernet module. Ethernet Network Interface Wi-Fi Menu Interface Ethernet Status Configure Item Description Default Network Interface Select the network interface by Wi-Fi or Ethernet. Status Check the Ethernet IP address and MAC setting status.
  • Page 65 5.4.3 Wi-Fi Wi-Fi can set the printer Wi-Fi settings. Ethernet Network Interface Wi-Fi Status Config Menu Interface Wi-Fi SSID Security Password Item Description Default Network Interface Select the network interface by Wi-Fi or Ethernet. Status Check the Wi-Fi IP address, MAC setting status,…etc. DHCP: ON/OFF the DHCP (Dynamic Host Configuration Protocol) network protocol.
  • Page 66 5.4.4 Bluetooth Bluetooth can set the printer Bluetooth settings. Status Local Name Menu Interface Bluetooth Ping Code Item Description Default Status Check the Bluetooth status. Local Name Set the local name for Bluetooth. RF-BHS Ping Code Set the local ping code for Bluetooth.
  • Page 67 5.4.5 GPIO This option is used to set the print engine GPIO settings. (Applicator interface with DB15F connector +5V I/O) Applicator Port Start Print SIG Error On Pause Ribbon Low Mode Menu Interface GPIO Ribbon Low Output Backfeed Reprint Mode...
  • Page 68 Item Description Default This option is used to set the GPO_3 signal when PRINT END. Selections Description The applicator port is off. Label Label Waiting Label prints Ready format format for start for next sent processed print label signal Not ready Data ready Applicator Port...
  • Page 69 Label Label Waiting Label prints Ready format format for start for next sent processed print label signal Data Not ready ready (Pin 14, Ready GPO_6) Do not Print start start Start (Pin 3, GPI_1) Print Do not Mode 2 (Pin 11, GPO_3)
  • Page 70 Label Label Waiting Label prints Ready for format format for start next label sent processed print signal Data ready ready (Pin 14, Ready Mode 3 GPO_6) Print Do not start start (Pin 3, Start GPI_1) Print Do not (Pin 11, GPO_3)
  • Page 71 Label Label Waiting Lab el prints Ready for format format for start next label sent processed print signal Data ready ready (Pin 14, Ready Mode 4 GPO_6) Print Do not start start (Pin 3, Start GPI_1) Print Do not (Pin 11, GPO_3) Use GPIO setting commands for customized settings.
  • Page 72 Start Print SIG This determines the trigger conditions for the printer to control GPI 1 and GPI4. Level mode Error On Enable When this option is enabled and the printer is paused, the error signal (GPO_2) is LOW. Pause Ribbon Low When this option is enabled and the printer is Low Ribbon (GPO_1), the printer will generate a warning.
  • Page 73 5.4.6 GPIO-DB25 (Option/ Available on EZS Version firmware) Before BackFeed Motion Controlled After Mode 1 Ext 9 Pin Select Mode 2 Type 1 Type 2 External Signal Type 3 Type 4 Menu GPIO Interface Enable External Reprint Disable Enable Continuous Print Disable I/O Status I/O Signal...
  • Page 74 Item Description Default Set the Backfeed motion in dispenser mode BEFORE: Backfeed the media to the printhead position before printing Before BackFeed Motion AFTER: Backfeed the label after dispensing CONTROLED: Backfeed motion will be controlled by external signal Set the output mode of the external signal pin 6 when using a 25-pin connector Ext 9 Pin Select Mode 1 MODE1: Outputs the signal when the product has/does not have remaining print data.
  • Page 75 First label complete Type 1,2 Print Start Print Print End Type 3,4 First label complete Print Start Print...
  • Page 76 Print End Use external signal to trigger the reprint signal to access reprint function External Reprint Disable ENABLE: Enable the reprint DISABLE: Disable the reprint Use external signal to trigger the Print start signal to access reprint function Continuous Print Disable ENABLE: Enable the continuous print DISABLE: Disable the continuous print...

  • Page 77: Rfid (Option)

    5.4.7 RFID (Option) Label Retry Max Retry Error EPC Write Ctrl RFID Active Error Handing Non-RFID Warning Control Do RFID Calibrate Num Label for Calibration Test EPC Length Tag Calibration Tag Position Write Power Read Power Calibration Param USR Size RFID Interface TID Size...
  • Page 78 Item Description Default Wi-Fi Status Check the Wi-Fi status Configure Set the Wi-Fi configure DHCP SSID Set the SSID Security Set the security Open Password Set the security key Bluetooth Status Check the Bluetooth status Local Name Set the local name for Bluetooth RFID Control RFID Active:...
  • Page 79 RFID This submenu is used to do RFID calibration. The user must do the tag calibration when installing a new tag in the printer. RFID calibration operation determines the RFID chip type, the write/read power, program position, length Calibration of the EPC/User field. Do RFID The executable item performs RFID calibration.
  • Page 80 RFID RFID Chip It is used to configure the system when support of custom RFID tags is required. Param USR Size This menu item selects the size in bytes of the USR block within the RFID tag memory. Normally, this value is set automatically by the RFID calibration process and should not be changed.
  • Page 81 Block Size This menu item selects the maximum number of bytes written to the USR block within the RFID tag memory at one time. Normally, this value is set automatically by the RFID calibration process and should not be changed. Minimum Maximum Default...
  • Page 82 This menu item does not position the RFID tag over the coupler. Make sure to position the tag over the coupler to receive an accurate writing. Write EPC This executable menu writes all twos to the tag in range of the internal RFID coupler. It is with 2s primarily intended for development verification by checking that the system is working.

  • Page 83: Advanced

    5.5 Advanced Language Printer Information Initialization Display Brightness Date Format Display Orientation Date Date & Time Time Format Time Menu Lock Security Menu Password Menu Advanced Ribbon Wound Ribbon Tension Ribbon Low Warning Ribbon Saver Warning Printer Head Maintn Reset Counter Interval Key Sound Pause Mode...
  • Page 84 Display Orientation Sets the display’s orientation. Options: 0 / 180 Date & Time Setup the date and time on display. Security Set the password for locking the menu or favorites. The default password is 8888. Disable Ribbon Wound Set the ribbon wound direction. Ink Side Out Ribbon Tension Set the ribbon tension.

  • Page 85: File Manager

    5.6 File Manager File Manager is used to check the printer available memory, show the files list, delete the files or run the files that saved in the printer DRAM/Flash/Card memory. DRAM Menu File Manager FLASH CARD Item Description DRAM Use this menu to show, delete and run (.BAS) the files saved in the printer DRAM memory.

  • Page 86: Diagnostic

    5.7 Diagnostic Print Config. Dump Mode Menu Diagnostic Printhead Diag Gap Display Diag Black Mark Sensor Diag Ribbon End Diag Media Item Description Print current printer configuration to the label. The configuration printout contains printhead test pattern, which is useful Print Config.

  • Page 87: Favorites

    5.8 Favorites This feature can create customized menu list. You can organize the commonly used setting options to the Favorites list. Enter Favorites List Press and hold the left side soft key on Ready mode to enter Favorites. (Default: No items in the list) Press and hold left soft keys...
  • Page 88 Add List to Favorite Select one option item, and press and hold the right soft key until Join Favorites window pops up. Select “Yes” to add the item to Favorites list. Press and hold the right soft key Delete Items From Favorite Select one option item, and press and hold the right soft key until Delete Favorites window pops up.

  • Page 89: Command Settings

    6 Command Settings 6.1 SET GPO Description Use this command to send out the GPIO signals by the printer. Syntax SET GPOn signal state, delay0, pulse0, delay1, pulse1, function condition Parameter Description n = 1 - 7 Seven dedicated outputs are available for the desired function conditions. HIGH Goes the high level signal when the following function condition is detected.
  • Page 90 Pulse width corresponding to the function condition becoming “false”. (Ignored for level-type signals.) Pulse1 Unit: millisecond. Maximum: 32000. FAULT Printer fault. FAULT RIBBON Ribbon error is occurred. FAULT PAPER Paper empty or paper jam is occurred. FAULT CARRIAGE Carriage is open. Function FAULT MEMORY Out of memory is occurred.

  • Page 91: Set Gpi

    6.2 SET GPI Description Use this command to receive the GPIO signals from external controlling devices. Syntax SET GPIn signal, pulse, function Parameter Description n = 1 - 4 Four dedicated inputs are available for the desired control functions. HIGH When a high level signal received, will activate the following printer control functions.
  • Page 92 Sample Code Example SET GPI1 HIGH,0,PAUSE SET GPI2 LOW,0,PAUSE ON SET GPI3 POS,100,PAUSE OFF SET GPI4 NEG,100,CUT SET GPI1 NEG,100,INPUT “TEST.BAS”+CHR$(13)+CHR$(10)
  • Page 93 GPIO Waveform GPI Level Signal : Continuous action. (Host to printer.) GPI Pulse Signal : A pulse is an action. (Host to printer.)
  • Page 94 GPO Level Signal : Continuous condition. (Printer to host.) GPO Pulse Signal : A pulse is a condition. (Printer to host.)
  • Page 95 GPO pin no. 1 - 7 application example: Since we connect GPO pin no. 1 - 7 with seven individual LED, the output signal from GPO will light the individual LED on or off. *NPN output specification. Collector-emitter voltage 35 V Emitter-collector voltage Collector current Max.

  • Page 96: Applicator I/O Interface (Db15F) Circuit Diagram

    6.3 Applicator I/O Interface (DB15F) Circuit Diagram PEX-1000 series...

  • Page 98: Applicator I/O Interface (Db25F) Circuit Diagram (Optional)

    6.4 Applicator I/O Interface (DB25F) Circuit Diagram (optional)
  • Page 100 Below table’s emulation will only be applied when users are using GPIO-DB25 with the External Signal function turned on(Type 1/2/3/4). Please follow the procedures to trun on the function: Menu > Interface > GPIO > External Signal (Defualt:Off) > Type1/2/3/4. CONFIGURATION SIGNAL NAME SIGNAL TYPE...
  • Page 101 GPO_6 Low Ribbon Output High GPO_8 Reverse Output GPI_2 Start Print Input GPI_4 Formfeed Input GPI_6 Reverse Input GPI_8 Reverse Input IN_COM IN_COM Input GND(SIGNAL GROND)

  • Page 102: Troubleshooting

    7 Troubleshooting 7.1 Common Problems Problem Possible Cause Recovery Procedure Power indicator does not * Plug the power cord in print engine and outlet. * The power cord is not properly connected. illuminate * Switch the power on. Carriage Open * The printhead carriages are open.
  • Page 103 * SD card is damaged. * Use the supported capacity SD card. * SD card doesn’t insert correctly. * Insert the SD card again. SD card is unable to use * Use the non-approved SD card manufacturer. * Reload the supply. * Ribbon and media is loaded incorrectly * Clean the printhead.
  • Page 104 * Calibrate the sensor sensitivity again. * Set the correct label size and gap size. * Enter LCD menu (or via TSC Console) to fine tune the parameter of Shift Y. * If using the software BarTender, please set the vertical offset in the driver.

  • Page 105: Printing Adjustments

    7.2 Printing Adjustments 7.2.1 Moveable Printhead Pressure Adjustment The Moveable Printhead Pressure Adjustment has High/Low pressure adjustment. Because the printer’s paper alignment is located on the inboard side of the mechanism, different media widths require different pressure to print correctly. As a result, adjustment of pressure knob may be required to get your best print quality. There is one pressure knob for 4 inch series model and there are two pressure knobs for 6 inch series model.

  • Page 106: Ribbon Tension Adjustment

    7.2.2 Ribbon Tension Adjustment The Ribbon Tension Adjustment can adjust the ribbon tension level. Because the ribbon is aligned to the inward side of the printer mechanism, different ribbon or media widths may require different ribbon tension to print correctly. Therefore, it may be necessary to adjust the ribbon tension using the adjustment to avoid ribbon wrinkle and get the best print quality.
  • Page 107 7.2.3 Ribbon Peeling Angle Adjustment The Ribbon Peeling Angle Adjustment can adjust the ribbon peeling angle with media. When the print quality is not good, the peeling angle can be changed to get the best print quality. Loosen two ribbon peeling angle screws to move the ribbon peeling plate up (Increasing angle) or down (Decreasing angle) for adjusting the ribbon peeling angle.
  • Page 108 7.2.4 Tear Bar Angle Adjustment The media tearing angle can be adjusted -18 to -3 degree by moving the Tear Bar. When you want to change the angle of the label exit in peel off mode or tear off mode, you can adjust the tear bar to get the best result.

  • Page 109: Rfid Errors Message

    LCD. You may refer to the TSPL/TSPL2 Programming Manual when configuring the RFID function for your printer. You can download this manual from TSC website: https://www.tscprinters.com. Error Message...
  • Page 110 The RFID command is sent to the printer, Please go to RFID > Control > RFID Active to enable the RFID. ◼ ◼ but RFID is disabled. ◼ Then process RFID commands. ◼ When the "Non- RFID warning" option is "ON"...
  • Page 111 ◼ The label could be misaligned. Perform the Sensor > Auto Calibration procedure to ensure the label is at top-of-form. ◼ Perform the FRID > Control > Tag Calibration > RFID Calibrate. ◼ Make sure the media are smart labels with RFID tags located ◼...

  • Page 112: Ribbon Saver Function (Optional)

    8 Ribbon Saver Function (Optional) Ribbon saver is a function that enables the printer to save ribbon consumption when processing print job. The ribbon saver function is only available when the ribbon saver kit is installed. 8.1 Ribbon Saver Operation The drawing below illustrates the media/ribbon feed direction and the printhead position when the ribbon saver function is activated.
  • Page 113 • To enable the ribbon saver function, go to Menu > Advanced > Ribbon Saver, select Enable. • The print accuracy is ±1.5 mm when the ribbon saver function is activated. • Set the printer to Applicator Mode when using the ribbon saver function.

  • Page 114: Calculation Of Ribbon Consumption

    8.2 Calculation of Ribbon Consumption Instance 1: 6-inch Series 4-inch Series Print Minimum Ribbon Minimum Ribbon Speed Distance (mm) Consumption (mm) Distance (mm) Consumption (mm) (ips) (A) indicates the distance required in order to support the configured print speed. (B) indicates the ribbon consumption based on the configured print speed. (A) minus (B) is equal to the saved ribbon.
  • Page 115 Instance 2: 6-inch Series 4-inch Series Print Minimum Ribbon Minimum Ribbon Speed Distance (mm) Consumption (mm) Distance (mm) Consumption (mm) (ips) (A) indicates the distance required in order to support the configured print speed. (B) indicates the ribbon consumption based on the configured print speed. (A) minus (B) is equal to the saved ribbon.
  • Page 116 Instance 3: 6-inch Series 4-inch Series Print Minimum Ribbon Minimum Ribbon Speed Distance (mm) Consumption (mm) Distance (mm) Consumption (mm) (ips) (A) indicates the distance required in order to support the configured print speed. (B) indicates the ribbon consumption based on the configured print speed. (A) minus (B) is equal to the saved ribbon.

  • Page 117: Ribbon And Label Specification For Ribbon Saver Function

    8.3 Ribbon and Label Specification for Ribbon Saver Function Item Description • Ribbon Width 6-inch models: 60 mm or more. • 4-inch models: 40 mm or more. Ribbon Length Guaranteed operational speed: • Print distance should be equal or greater than 10 mm required for the ribbon saver function. The printer will calculate the length of the remaining ribbon when the print distance is greater than 140 mm.

  • Page 118: Maintenance

    9 Maintenance This session presents the clean tools and methods to maintain the printer. For Cleaning ◼ Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the printhead and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.
  • Page 119 Cleaning Tools ◼ Cotton swab ◼ Lint-free cloth ◼ Brush with soft non-metallic bristles ◼ Vacuum cleaner ◼ 75% Ethanol (for disinfecting) ◼ 99% Isopropyl alcohol (for printhead and platen roller cleaning) ◼ Genuine printhead cleaning pen ◼ Mild detergent (without chlorine) Cleaning Process: Printer Part Method...

  • Page 120: Agency Compliance And Approvals

    10 Agency Compliance and Approvals EN 55032: Class A EN 55024 EN 55035 EN 61000 EN 60950-1 EN 62368-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to...
  • Page 121 UL 62368-1 CAN/CSA-C22.2 NO. 62368-1 KS C 9832 KS C 9835 KC62368-1 이 기기는 업무용(A 급) 전자파적합기기로서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목적으로 합니다. GB 4943.1 GB/T9254, Class A GB 17625.1 警告：在居住环境中，运行此设备可能会造成无线电干扰。 Energy Star for Imaging Equipment Version 3.0 TP TC 004 TP TC 020 CNS15598-1...
  • Page 122 4. The mains socket shall be installed near the equipment and easily accessible. 5. The unit must be protected against moisture. 6. Ensure the stability when installing the device, Tipping or dropping could cause damage. 7. Make sure to follow the correct power rating and power type indicated on marking label provided by manufacture. 8.
  • Page 123 CAUTION: For equipment with RTC (CR2032) battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2.
  • Page 124 IMPORTANT : Retirer l’alimentation de l’entrée CA avant d’ouvrir le capot des consommables pour procéder au nettoyage ou à la réparation de l'appareil.. Après avoir effectué le nettoyage ou corrigé les dysfonctionnements, fermez le capot des consommables avant de brancher l’alimentation à l’entrée CA. CAUTION: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
  • Page 125 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available at the following internet address: http:// www.tscprinters.com...
  • Page 126 specific host products operated in portable exposure conditions. (For Wi-Fi) This device has also been evaluated and shown compliant with the IC RF Exposure limits under portable exposure conditions. (Antennas are less than 20 cm of a person's body). (For Bluetooth) Canada, avis de l'Industry Canada (IC) Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210.
  • Page 127 限用物質含有情況標示聲明書/ Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱：熱轉式/熱感式條碼印表機 / Barcode Printer 主型號： 系列型號 PEX-2000-6 Equipment name Type designation (Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 六價鉻 多溴聯苯 多溴二苯醚 鉛 汞 鎘 Lead Mercury Cadmium Hexavalent Polybrominated Polybrominated 單元...
  • Page 128 備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。 Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition. 備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。 Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考3.〝－〞係指該項限用物質為排除項目。...

  • Page 129: Revision History

    • Modified the default setting for the print speed function, page 54. 2023/12/01 Peter Yao • Removed Chapter 7 RFID Setting Commands. You may refer to the TSPL/TSPL2 Programming Manual when configuring the RFID function for your printer. You can download the manual from TSC website: https://www.tscprinters.com.
  • Page 130 www.tscprinters.com...

This manual is also suitable for:

Pex-2000 seriesPex-2260lPex-2240rPex-2260rPex-2340lPex-2360l ... Show all