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HP Victus 16-r0 Series Maintenance And Service Manual
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HP Victus 16-r0 Series Maintenance And Service Manual

HP Victus 16-r0 Series Maintenance And Service Manual

16.1 inch gaming laptop pc
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Maintenance and Service Guide
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP Victus 16-r0 Series

  • Page 1 Maintenance and Service Guide SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
  • Page 2 The terms HDMI, HDMI High-Definition to be bound by the terms of the HP End Not all features are available in all Multimedia Interface, and the HDMI Logo User License Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.
  • Page 4 Important notice about Customer Self-Repair parts Your computer includes Customer Self-Repair parts and parts that should be accessed by only an authorized service provider. IMPORTANT: See "Removal and replacement procedures for Customer Self-Repair parts" for details. Accessing parts described in "Removal and replacement procedures for authorized service provider parts"...

  • Page 5: Table Of Contents

    Preventing electrostatic damage to equipment............................26 Personal grounding methods and equipment............................26 Grounding the work area......................................27 Recommended materials and equipment..............................27 Cleaning your computer........................................28 Enabling HP Easy Clean (select products only) ............................28 Removing dirt and debris from your computer............................28...
  • Page 6 8 Backing up, restoring, and recovering....................................68 Backing up information and creating recovery media...........................68 Using Windows tools for backing up.................................68 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......68 Restoring and recovering your system..................................68 Creating a system restore ......................................69 Restoring and recovery methods ..................................69...
  • Page 7 Accessing HP PC Hardware Diagnostics Windows..........................71 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant...........71 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only).....72 Downloading HP PC Hardware Diagnostics Windows.........................72 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........72 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........72...

  • Page 8: Product Description

    Table 1-1 Product components and their descriptions Category Description Product Name Victus by HP 16. 1 inch Gaming Laptop PC Model numbers: 16-r0xxx CTO: 16t-r000 Processors Intel® processors Intel Core® i7-13700HX (2.1 GHz), 30 MB L3 cache, 16 core, 55W Intel Core i7-13700H (2.4 GHz), 24 MB L3 cache, 14 core, 45W...
  • Page 9 - DisplayPort™ 1.4 out up to 5120 × 2880 @ 60 Hz - HDMI 2. 1 out up to 5120 × 2880 @ 60 Hz with HDCP 2.3) (3) USB 3.2 Gen 1 Type-A (2 right side, 1 left side, supports HP Sleep & Charge) AC Smart Pin adapter plug...
  • Page 10 Power requirements Battery (lithium-polymer) 4 cell, 70 Whr 6 cell, 83 Whr HP long life HP Fast Charge Technology Smart AC adapters (PFC, 4.5 mm) 230 W, right angle 200 W, right angle Power cord C13, premium, 1 m (3.3 ft) Security Supports Trusted Platform Module (fTPM) 2.0, firmware based...
  • Page 11 Table 1-1 Product components and their descriptions (continued) Category Description Serviceability End user replaceable parts AC adapter Solid-state drive Memory modules Chapter 1 Product description...

  • Page 12: Getting To Know Your Computer

    Description USB Type-C® 5 Gbps signaling rate power Connects an AC adapter that has a USB Type-C connector, connector port with HP Sleep and Charge supplying power to the computer and, if needed, charging the and DisplayPort™ output computer battery.

  • Page 13: Left Side

    White: The network is connected. ● Amber: Activity is occurring on the network. USB 5 Gbps signaling rate port with HP Sleep Connects a USB device, provides high-speed data transfer, and Charge and charges small devices (such as a smartphone), even when the computer is off.

  • Page 14: Display

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 15 For wireless regulatory notices, see the section of the country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Chapter 2 Getting to know your computer...

  • Page 16: Keyboard Area

    Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes. To enable the keyboard, including the power key, change to the clamshell mode. Touchpad settings and components Learn the touchpad settings and components.

  • Page 17: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 18: Special Keys

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Touchpad light ●...
  • Page 19 Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu.

  • Page 20: Bottom

    Special keys and their descriptions (continued) Component Description OMEN key Opens the OMEN Gaming Hub software. HP OMEN Gaming Hub on page 15 for more information. num lock Alternates between the navigational and numeric functions on the integrated numeric keypad.

  • Page 21: Rear

    Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-9 Service label components Component Serial number Product ID HP product name and model number Chapter 2 Getting to know your computer...

  • Page 22: Hp Omen Gaming Hub

    HP OMEN Gaming Hub HP OMEN Gaming Hub allows you to customize your computer for your specific gaming needs. Some features are available on select products only.
  • Page 23 ● Press the OMEN key at the top-right side of the keyboard. The HP OMEN Gaming Hub dashboard provides a central location to access and configure the following features: ● Cam & Voice Enhancer: Improve your streaming quality with AI-powered video and audio effects and enhancements (NVIDIA®...

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Illustrated parts catalog...
  • Page 25 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display assemblies are offered as spare parts only at a subcomponent level. For more information, see Display assembly subcomponents on page Top cover with keyboard For a detailed list of country codes, see Top cover with keyboard on page...
  • Page 26 Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number 16 GB N38627-005 8 GB N37792-005 Battery 6 cell, 83 Whr M41711-005 4 cell, 70 Whr M39179-005 Heat sink 80 W, HX processors N42561-001 80 W, H processors N42560-001 60 W, HX processors N42563-001...

  • Page 27: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Intel Core i7-13700HX processor and NVIDIA GeForce RTX 3050 graphics N42523-001 Intel Core i5-13500HX processor and NVIDIA GeForce RTX 4070 graphics N42528-xx1 Intel Core i5-13500HX processor and NVIDIA GeForce RTX 4060 graphics N42526-xx1 Intel Core i5-13500HX processor and NVIDIA GeForce RTX 4050 graphics N42524-xx1...
  • Page 28 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display bezel (includes display panel adhesive) N42541-001 Camera module (includes display panel adhesive) N42549-001 Top bracket not available as a spare part Display panel (includes display cover adhesive and display bezel adhesive) QHD, 300 nits, 144 Hz N42534-001 QHD, 300 nits, 165 Hz...

  • Page 29: Miscellaneous Parts

    230 W N22367-001 200 W N43500-001 Screw Kit N49446-001 HP HDMI-to-VGA adapter 701943-001 Hub, HP USB Type-C-to-USB Type-A 916838-001 Hub, HP Elite USB-C® multiport L39572-001 LCD Adhesive Kit N49445-001 External DVD±RW drive 747080-001 Power cords (C13, premium, 1.0 m [3.3 ft])
  • Page 30 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number India L22343-001 Israel L22335-001 Italy L22103-001 Japan L22344-001 North America L22331-001 L63255-001 People's Republic of China L22341-001 South Africa L22337-001 South Korea L22340-001 Switzerland L22336-001 Taiwan L22342-001 Thailand L22338-001 Thailand, bundle...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during...

  • Page 32: Electrostatic Discharge Information

    ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

  • Page 33: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing dual in-line packages (DIPs) from plastic tube 400 V...

  • Page 34: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 35: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 36: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 37: Caring For Wood Veneer (Select Products Only)

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 38: Accessing Support Information

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration...
  • Page 39 Support information locations (continued) Service consideration Path to access information Repair professionals To locate repair professionals: Go to www.hp.com. Place the cursor over Support resources to display more options. Select Authorized service providers. Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags.

  • Page 40: Removal And Replacement Procedures For Customer Self-Repair Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 41 Before removing the solid-state drive, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 38). Disconnect the battery cable from the system board (see Battery on page 40).

  • Page 42: Memory Modules

    To separate the drive from the bracket, while holding the bottom bracket, pull the top bracket up (1) to release it. Remove the drive from the bottom bracket (2). To install the solid-state drive, reverse the removal procedures. When installing a solid-state drive, be sure the thermal pad is installed on the inside of the top bracket NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion.
  • Page 43 Remove the bottom cover (see Bottom cover on page 38). Disconnect the battery cable from the system board (see Battery on page 40). If you are replacing a memory module, remove the existing memory module: ■ Spread the two retention clips outward (1) until the memory module tilts up at a 45° angle, and then remove the module (2).
  • Page 44 Press down on the module until the side retention clips snap into place (3). Memory modules...

  • Page 45: Removal And Replacement Procedures For Authorized Service Provider Parts

    NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Make special note of each screw size and location during removal and replacement.
  • Page 46 Table 6-1 Bottom cover descriptions and part numbers (continued) Description Spare part number Performance blue, 60 W N57419-001 Before removing the bottom cover, prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover: Remove the two Phillips M2.5 × 12.0 screws (1) and six Phillips M2.0 × 4.0 screws (2) that secure the bottom cover to the computer.

  • Page 47: Rj-45 Door

    RJ-45 door To remove the RJ-45 door, use this procedure and illustration. Table 6-2 RJ-45 door description and part number Description Spare part number RJ-45 door, ceramic white N49440-001 RJ-45 door, mica silver N49441-001 RJ-45 door, performance blue N49442-001 Before removing the RJ-45 door, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33).
  • Page 48 WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.

  • Page 49: Wlan Module

    Remove the battery from the computer (3). To replace the battery, reverse the removal procedures. WLAN module To remove the WLAN module, use this procedure and illustration. Table 6-4 WLAN module descriptions and part numbers Description Spare part number MediaTek MT7921 Wi-Fi® 6 Bluetooth® 5.3 WW WLAN M74879-005 Intel AX211 Wi-Fi 6E Bluetooth 5.3 WLAN M53366-005...

  • Page 50: Speakers

    If the WLAN antenna is not connected to the terminal on the WLAN module, you must install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse the removal procedure. Speakers To remove the speakers, use this procedure and illustration.

  • Page 51: Touchpad

    Remove the bottom cover (see Bottom cover on page 38). Remove the battery (see Battery on page 40). Remove the speakers: Disconnect the speaker cable from the system board (1). Remove the two Phillips M2.0 × 4.0 screws from each speaker (2). Remove the cable the routes between the speakers from the tape that secures it to the computer (3).
  • Page 52 Remove the touchpad: Lift the foil (1) that covers the two outer screws. Remove the four Phillips M2.0 × 2.5 screws (2). Lift the grounding tape (3) that secures the bracket to the computer. Remove the bracket from the computer (4). Disconnect the touchpad cable from the ZIF connector (1) on the touchpad.

  • Page 53: Audio Board

    Insert three equally sized folded pieces of paper (1) into the left, right, and bottom sides of the touchpad cavity. Install the touchpad by inserting the bottom of the touchpad into the slot in the computer (2) until the tabs are flush up against the slots. Install the three screws (3).

  • Page 54: Heat Sink

    Remove the audio board: Remove the two Phillips M2.0 × 3.5 screws (1) that secure the board to the computer. Lift the board up and turn it over to access the cable connection underneath (2). On the bottom of the board, peel the Mylar off the connector (3), and then disconnect the cable from the board (4).

  • Page 55: System Board With Heat Sink

    Remove the heat sink (2). Use the following illustration to determine replacement thermal material locations. Gray thermal grease (1) and white thermal grease (2) is used on the bottom of heat sink. To install the heat sink, reverse the removal procedure. When installing the heat sink, tighten the screws in the order from '1' to '7'.
  • Page 56 Table 6-9 System board descriptions and part numbers (continued) Description Spare part number Intel Core i7-13700HX processor and NVIDIA GeForce RTX 3050 graphics N42523-001 Intel Core i5-13500HX processor and NVIDIA GeForce RTX 4070 graphics N42528-xx1 Intel Core i5-13500HX processor and NVIDIA GeForce RTX 4060 graphics N42526-xx1 Intel Core i5-13500HX processor and NVIDIA GeForce RTX 4050 graphics N42524-xx1...
  • Page 57 ● Left fan (7) ● WLAN antennas from the WLAN module (8) ● Keyboard cable (ZIF) (9) ● Touchpad cable (ZIF) (10) ● Right fan (11) ● Power connector (DC-in) board cable (12) Remove the 11 Phillips M2.0 × 2.5 screws (1) that secure the system board to the computer. Remove the USB connector bracket from the system board (2).

  • Page 58: Fans

    Lift the right side of system board (3), and then pull the system board right and away from the connectors to remove it from the computer (4). To install the system board, reverse the removal procedure. Fans To remove the fans, use this procedure and illustration. Table 6-10 Fans description and part number Description...

  • Page 59: Usb/Network Board

    Remove the fans from the computer (2). To install the fans, reverse the removal procedure. USB/network board To remove the USB/network board, use this procedure and illustration. Table 6-11 USB/network board description and part number Description Spare part number USB/network board N42550-001 USB/network board cable N42555-001...

  • Page 60: Ir Board

    Lift the board and cable up (2), and then peel the cable off the computer (3). The cable is secured with adhesive. To install the USB/network board, reverse the removal procedure. IR board To remove the IR board, use this procedure and illustration. Table 6-12 IR board description and part number Description...

  • Page 61: Display Assembly

    Remove the board from the computer (2). To install the IR board, reverse the removal procedure. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is available as a spare part only at the subcomponent level. For display assembly spare part information, see the individual removal subsections.
  • Page 62 From the outside of the bezel, release the top edge of the bezel (3) from the display assembly. Remove the display bezel (4) from the display assembly. IMPORTANT: To avoid damaging the panel, do not use a tool to release the inside of the bezel. You can use a tool only when you insert it from the outside of the top, left, and right sides of the bezel.
  • Page 63 Release the adhesive support strip (1) that secures the display panel cable connector to the display panel. Lift the locking arm on the cable connector (2). Disconnect the display panel cable (3) from the display panel. Chapter 6 Removal and replacement procedures for authorized service provider parts...
  • Page 64 When installing a display panel, install stretchable tape on the left and right sides of the inside of the display rear cover. To remove the rear bracket: Lift three pieces of Electromagnetic Interference (EMI) tape that secure the bracket (1). Remove two Phillips M2.0×...
  • Page 65 Pry along the bottom of the vent to release it (3). The remaining display components require that you remove the display assembly from the computer. To remove the display assembly: Remove the antenna cables from the tape and clips that secure it to the computer. Chapter 6 Removal and replacement procedures for authorized service provider parts...
  • Page 66 Remove the antenna cable from the channel (1), and the clip (2) in the left hinge. Open the display 90° to open the hinges (1). Remove the four Phillips M2.5 × 4.5 screws (2) and the two broad head Phillips M2.0 × 2.5 screws (3) that secure the display assembly to the computer.
  • Page 67 Remove the two Phillips M2.0 × 2.0 screws (1) that secure the camera bracket, and then remove the bracket (2). Insert a tool (1) under the module, and then pull the tool across the length of the module (2) to release it from the display back cover.
  • Page 68 The display hinges are available as spare part number N42548-001. Remove the Phillips M2.0 × 2.0 screw (1) that secures the each side bracket, and then remove the brackets (2). To remove the display/camera cable, remove the cable from the routing along the bottom of the display rear cover (1), and then peel the cable off the inside of the cover (2).

  • Page 69: Power Connector Cable

    To remove the wireless antennas, release the antenna cables from the left, bottom, and right of the display rear cover (1), and then peel the tape and antennas off the cover (2). The antennas are secured with adhesive. The wireless cables and antennas are available as spare part number N49447-001. Display back covers are available as the following spare part numbers: N42536-001: Ceramic white, QHD N42535-001: Ceramic white, FHD...

  • Page 70: Top Cover With Keyboard

    Table 6-13 Power connector cable description and part number Description Spare part number Power connector cable N42568-001 Before removing the power connector cable, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 33). Remove the bottom cover (see Bottom cover on page 38).
  • Page 71 Table 6-14 Top cover with keyboard descriptions and part numbers (continued) Description Spare part number Performance blue, 80 W models N42469-xxx Performance blue, RGB, 60 W models N42470-xxx Performance blue, 60 W models N42471-xxx Mica silver, RGB, 80 W models N42472-xxx Mica silver, RGB, 60 W models N42473-xxx...

  • Page 72: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the SoftPaqs . Some download packages contain a file HP website are packaged in compressed files called named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 73: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 74 Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. filename .exe). Double-click the file that has an .exe extension (for example, The BIOS installation begins.

  • Page 75: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

  • Page 76: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 77: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 78: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 79: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 80: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 81: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 82: Using Remote Hp Pc Hardware Diagnostics Uefi Settings (Select Products Only)

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest HP PC Hardware Diagnostics UEFI version to a USB flash drive.
  • Page 83 Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

  • Page 84: Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When traveling with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 10-1 Computer specifications Metric...

  • Page 85: Solid-State Drive Specifications

    Table 10-2 Display specifications Metric U.S. Active diagonal size 40.9 cm 16.1 in Resolution 2560 × 1440 (QHD) 1920 × 1080 (FHD) Surface treatment Antiglare Brightness 250 nits 300 nits Viewing angle UWVA Backlight WLED Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives.

  • Page 86: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 87 Table 11-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO...

  • Page 88: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Recycling...

  • Page 89: Index

    21 display bezel spare part number 19, 38 spare part number 21 illustrated 21 buttons HP OMEN Gaming Hub, using 15 spare part number 21 left touchpad 9 HP PC Hardware Diagnostics UEFI display cable power 12 downloading 74...
  • Page 90 USB Type-C 5 Gbps signaling creating using HP Cloud regulatory 14 rate power connector port Recovery Download serial number 14 with HP Sleep and Charge Tool 68 service 14 and DisplayPort output 5 creating using Windows wireless certification 14 power button, identifying 12...
  • Page 91 14 security, product description 3 serial number, computer 14 service labels, locating 14 USB 5 Gbps signaling rate port serviceability, product with HP Sleep and Charge, description 4 identifying 6 solid-state drive USB board illustrated 18...

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