Samsung WF50R8500AV/US Service Manual

Washing machine drum type

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User manual (132 pages)

User manual (132 pages)

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SERVICE

WASHING MACHINE (DRUM)

WASHING MACHINE

DRUM TYPE

Basic Model :

WF50R8500AV/US

(WF8000R)

Model Name :

WF50A8800AV

WF50A8600AV

WF25A8900AW

(WF8000A)

Model Code :

WF50A8800AV/US

WF50A8600AE/US

WF50A8600AV/US

WF25A8900AV/AX

WF25A8900AW/AX

WF25A8900AV/CO

WF24A8900AV/AP

(WF8000A)

Manual

CONTENTS

1. Safety Instructions

2. Features and Speci ications

3. Disassembly and

Reassembly

4. Troubleshooting

WF50A8600AE

WF25A8900AV

WF25A8900AP

Table of Contents

Troubleshooting

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Summary of Contents for Samsung WF50R8500AV/US

Page 1 WASHING MACHINE DRUM TYPE Basic Model : WF50R8500AV/US (WF8000R) Model Name : WF50A8800AV WF50A8600AE WF50A8600AV WF25A8900AV WF25A8900AW WF25A8900AP (WF8000A) Model Code : WF50A8800AV/US WF50A8600AE/US WF50A8600AV/US WF25A8900AV/AX WF25A8900AW/AX WF25A8900AV/CO WF24A8900AV/AP (WF8000A) SERVICE Manual WASHING MACHINE (DRUM) CONTENTS 1. Safety Instructions 2. Features and Speci ications 3.
Page 2: Table Of Contents
This document can not be used without Samsung's authorization. CONTENTS 1. Safety instructions ............... . . 1 1-1.
Page 3: Safety Instructions
This document can not be used without Samsung's authorization. 1. SAFETY INSTRUCTIONS 1-1. SAFETY INSTRUCTIONS FOR SERVICE ENGINEERS ► Be sure to observe the following instructions to operate the product correctly and safely to prevent possible accidents and hazards while servicing.
Page 4 This document can not be used without Samsung's authorization. CAUTION BEFORE SERVICING • Do not sprinkle water onto the washing machine directly when cleaning it. √ This may result in electric shock or fire, and may shorten the product lifetime. • Do not place any containers with water on the washing machine. √ If the water is spilled, it may result in electric shock or fire. This will also shorten the product lifetime.
Page 5: After Servicing
This document can not be used without Samsung's authorization. WARNING WHILE SERVICING • Check if the power plug and outlet are damaged. If the plug is damaged, replace it. If the outlet is damaged , have the customer call a licensed electrician to repair it.
Page 6 This document can not be used without Samsung's authorization. CAUTION AFTER SERVICING • Check the assembled status of the parts. √ Now is a good time to inspect your work. Review all connections and wiring, including mounting of hardware. •...
Page 7: Features And Specifications
Smart Control • Samsung’s innovative Smart Control technology enables you to control your washer through personal technologies such as smart phones. You don’t have to be on standby until the Cycle ends. Smart Control allows you to monitor the washing process and let you know when the Cycle is complete.
Page 8: Specifications
This document can not be used without Samsung's authorization. 2-2. SPECIFICATIONS Front loading washer Type WF50A8800A* WF50A8600A* WF25A8900A* WF24A8900A* A. Overall height 38.74 in. (984 mm) 38.74 in. (984 mm) 38.74 in. (984 mm) 38.74 in. (984 mm) B. Width 27 in.
Page 9: Comparing Specifications With Existing Models
This document can not be used without Samsung's authorization. 2-3. COMPARING SPECIFICATIONS WITH EXISTING MODELS Project WF8900A WF8900A WF8900A WF8900A Model Code WF24A8900AV/AP WF25A8900AV/CO WF25A8900AV/AX WF25T8900GW/AX Colors Black Black Black White Washer Image Capacity (cu.ft / DOE) PowerFoam™ AddWash™ Auto Dispenser...
Page 10 This document can not be used without Samsung's authorization. Project WF8900A WF8900A WF8900A WF8900A Model Code WF24A8900AV/AP WF25A8900AV/CO WF25A8900AV/AX WF25T8900GW/AX Colors Black Black Black White Number of Cycles NORMAL QUICK WASH SMALL LOAD HEAVY DUTY DELICATES BEDDING SANITIZE RINSE+SPIN SELF CLEAN+...
Page 11 This document can not be used without Samsung's authorization. Project WF8900A WF8900A WF8900A WF8900A Model Code WF24A8900AV/AP WF25A8900AV/CO WF25A8900AV/AX WF25T8900GW/AX Colors Black Black Black White Number of Options Pre Wash Pre Soak Dose per Wash Dose per Rinse Extra Rinse...
Page 12 This document can not be used without Samsung's authorization. Project WF8900A WF8900A WF8900A WF8900A Model Code WF24A8900AV/AP WF25A8900AV/CO WF25A8900AV/AX WF25T8900GW/AX Colors Black Black Black White Number of Settings Extra High Level 5 Level 5 Level 5 Level 5 High Level 4...
Page 13 This document can not be used without Samsung's authorization. Project WF8800A WF8600A WF8600A Model Code WF50A8800AV/US WF50A8600AE/US WF50A8600AV/US Colors Black Greige Black Washer Image Capacity (cu.ft / DOE) PowerFoam™ AddWash™ Auto Dispenser Turbodity sensor (AI Wash) Internal Heater Steam SuperSpeed...
Page 14 This document can not be used without Samsung's authorization. Project WF8800A WF8600A WF8600A Model Code WF50A8800AV/US WF50A8600AE/US WF50A8600AV/US Colors Black Greige Black Number of Cycles NORMAL QUICK WASH SMALL LOAD HEAVY DUTY DELICATES BEDDING SANITIZE RINSE+SPIN SELF CLEAN+ ACTIVEWEAR WHITES...
Page 15 This document can not be used without Samsung's authorization. Project WF8800A WF8600A WF8600A Model Code WF50A8800AV/US WF50A8600AE/US WF50A8600AV/US Colors Black Greige Black Number of Options Pre Wash Pre Soak Dose per Wash Dose per Rinse Extra Rinse Extra Spin Steam...
Page 16 This document can not be used without Samsung's authorization. Project WF8800A WF8600A WF8600A Model Code WF50A8800AV/US WF50A8600AE/US WF50A8600AV/US Colors Black Greige Black Number of Settings Extra High Level 5 Level 5 (High) Level 5 (High) High Level 4 Level 4...
Page 17: Supplied Accessories
This document can not be used without Samsung's authorization. 2-4. SUPPLIED ACCESSORIES Item Code Q’TY Remarks DC68-04067A USER MANUAL Default DC68-04067B/C CAP-FIXER DC67-00307A Default HOSE-HANGER DC62-10278A Default BOLT SPANER DC60-40146A Default SHEET PAPER DC63-01891A Default Note • Customer can purchase additional water supply and drain hoses from a service center.
Page 18: Disassembly And Reassembly
This document can not be used without Samsung's authorization. 3. DISASSEMBLY AND REASSEMBLY 3-1. TOOLS FOR DISASSEMBLY AND REASSEMBLY Tool Type Remarks 10mm Heater (1) Socket Wrench with 6” 13mm Motor (1), Balance (5), 2 holes of each left and right of...
Page 19: Standard Disassembly Drawings
This document can not be used without Samsung's authorization. 3-2. STANDARD DISASSEMBLY DRAWINGS ► This is a standard disassembly diagram and may differ from the actual product. Use this material as a reference when disassembling and reassembling the product. Figure...
Page 20 This document can not be used without Samsung's authorization. Figure Description Part 1. Separate the Assy Thermistor and Guide Wire-T while pulling the Assy Thermistor. 2. Separate the Assy Thermistor and Assy Wire Harness while pressing the navel of the Housing.
Page 21 This document can not be used without Samsung's authorization. Figure Description Part 1. Remove the 2 hexagon screws, which are at the back, attaching the top cover. 2. Disassemble the Top Cover by sliding it backwards. Separating the Cover- Top and Panel-Control 3.
Page 22 This document can not be used without Samsung's authorization. Figure Description Part 6. Disconnect the connector them remove 1 screw from Cover PCB. 7. After tilting the hook with the flat-head driver, remove the cover. Separating the Cover- 8. Separate the Film from Display PCB.
Page 23 This document can not be used without Samsung's authorization. Figure Description Part 1. Separate the ASSY DRAWER by pressing the separate button. 2. Grab the Rib and lift it up. 3. Hold the displayed Rib part and remove the cover with the top up.
Page 24 This document can not be used without Samsung's authorization. Figure Description Part 1. Disassemble the TOP-COVER and PANEL-DRAWER. 2. Separate the ASSY DRAWER by pressing the separate button. Separating the Assy Housing Drawer 3. Remove the 7 screws. 22 _ Removal and Reassembly...
Page 25 This document can not be used without Samsung's authorization. Figure Description Part 4. Disconnect all wires connected to the valve, disconnect the two hoses. Separating the Assy Housing Drawer 5. Disassemble the wire clamp and remove the hose from the diaphragm.
Page 26 This document can not be used without Samsung's authorization. Figure Description Part 1. Remove the 2 screws holding the ASSY PCB-MAIN at the back of the washing machine. 2. Remove 4 wires and pressure hose from the PBA Cover. Separating the Main PCB 3.
Page 27 This document can not be used without Samsung's authorization. Figure Description Part 1. Remove the 2 hexagonal screws holding the hinge door. Disassembling Assy Door 2. Disassemble Assy Door by lifting it upwards. Removal and Reassembly _ 25...
Page 28 This document can not be used without Samsung's authorization. Figure Description Part 1. Remove the 2 hexagon screws,in the back of the unit, that are attaching the Top Cover. 2. Disassemble the Top Cover by sliding it backwards. Disassembling the Frame Front 3.
Page 29 This document can not be used without Samsung's authorization. Figure Description Part 6. Open Filter Cover and disassemble Drain Hose from hook. 7. Remove the wire clamp from the Diaphragm. 8. Remove the 2 screws of Door Lock SW. Disassembling the...
Page 30 This document can not be used without Samsung's authorization. Figure Description Part 1. Remove the Assy Cover Top. 2. Disconnect the water supply valve wire connector. Disassembling and Repairing the Water 3. Remove the 4 screws holding the water supply valves.
Page 31 This document can not be used without Samsung's authorization. Figure Description Part • Hold the Hose and Nozzle and disassemble from Disassembling the Diaphragm. inside Detergent Box 1. Remove the 2 screws holding the ASSY PUMP DRAIN. 2. Separate the Clamp of the hose connected to the PUMP and then pull the DRAIN-HOSE.
Page 32 This document can not be used without Samsung's authorization. Figure Description Part 1. Remove the 2 screws attaching the Guide wire and 6 screws attaching the frame plate. 2. Remove the 6 bolts attaching WEIGHT BALANCER and then pull it towards you with caution.
Page 33 This document can not be used without Samsung's authorization. Figure Description Part 6. Two people are needed to lift the Tub Assy. Carefully lift the tub using the Spring Hangers. Disassembling the Tub 7. Remove the 10mm bolts from the middle of the TUB and separate the TUB-FRONT and TUB-BACK.
Page 34 This document can not be used without Samsung's authorization. Figure Description Part 1. Disassemble the Front-Frame. 2. Separate the connection wire. - Separate the thermistor fixed at the bottom of the Tub. (Take precaution as there may be water remaining.) Make sure to separate the Thermistor first and then separate the Heater.
Page 35: Troubleshooting
This document can not be used without Samsung's authorization. 4. TROUBLESHOOTING 4-1. ERROR MODES ► This is a washer integrated error mode. For detailed information, refer to the general repair scripts. Error Type For USA Causes Remarks - The part of the hose where the water level sensor is located is damaged (punctured).
Page 36: 34 _ Troubleshooting
This document can not be used without Samsung's authorization. Error Type For USA Causes Remarks - The signals between the sub and main PBAs are not sensed because of communication error. - Check the connector connections between the sub and main PBAs carefully.
Page 37 This document can not be used without Samsung's authorization. Error Type For USA Causes Remarks - Heater engagement fault. (out of place) - The air hose is out of place and water leakage occurs during the spin cycle. - The tub back at the safety bolts fixing part is broken.
Page 38: Test Modes
This document can not be used without Samsung's authorization. 4-2. TEST MODES Mode How to enter Set the scheduled time to 17:00 or Press Start/Pause Standby Smart Install Smart Install +17hr from now (After easysetup) for 7 seconds Automatic Smart Install Press Start/pause while displaying “AS”.
Page 39: Corrective Actions For Each Error Code
This document can not be used without Samsung's authorization. 4-3. CORRECTIVE ACTIONS FOR EACH ERROR CODE These are common troubleshooting procedures for each drum-type washer error mode. For detailed information, refer to the general repair scripts. Error Error Type Causes...
Page 40: 38 _ Troubleshooting
This document can not be used without Samsung's authorization. Error Error Type Causes Corrective Actions Description of Photo Mode Check resistance values DDC means add door is opened normally displayed when you Close the add door. press the door switch button.
Page 41 This document can not be used without Samsung's authorization. Error Error Type Causes Corrective Actions Description of Photo Mode If the water level sensor has a functional error, replace it. Check the hose. This error occurs • Water level sensor Check the hose connected to if it is torn or has a hole.
Page 42 This document can not be used without Samsung's authorization. This Service Manual is a property of Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable © 2024 Samsung Electronics Co.,Ltd. All International and/or domestic law. rights reserved.

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