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Motorola Moto G34 User Manual
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Motorola Moto G34 User Manual

Motorola Moto G34 User Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
Motorola Moto G34
4GB / 128GB
o cerca il tuo prodotto tra le
migliori offerte di Cellulari e Smartphone
User Guide

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Summary of Contents for Motorola Moto G34

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Motorola Moto G34 4GB / 128GB o cerca il tuo prodotto tra le migliori offerte di Cellulari e Smartphone User Guide...
  • Page 2 © 2024 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.

  • Page 3: Table Of Contents

    5G Contents Set up phone About your hardware Insert or remove SIM and SD cards Copy data from old phone Manage dual SIMs Set up voicemail Set up email Make it yours Learn the basics About your home screen...
  • Page 4 5G Personalize your phone Home screen Personalize with your style Change wallpaper Customize your Favorites tray Use widgets, shortcuts, or folders Arrange apps and control icon's look Allow or prevent home screen rotation Remove Google feed Remake your home screen with launchers...
  • Page 5 5G Control email notifications Calendar app About the calendar Find calendar events Create and manage events Control notifications for calendar events Clock app Set alarms Use timer or stopwatch Set date and time Photos app Share photos and videos...
  • Page 6 5G Network and internet Connect to Wi‑Fi networks Connect with Wi-Fi Direct Use Airplane mode Control data usage Share your internet connection Connect to VPNs Add a Private DNS service Connected devices Connect with Bluetooth Make contactless payments...
  • Page 7 5G Notifications Turn notifications on/off Choose how notifications look and open Control notification lights Control notification sound Manage notification privacy See previously viewed notifications Gestures Set up the sidebar Change Navigation mode Use one-handed mode Tap to turn screen on/off...
  • Page 8 5G viii Passwords & accounts Add or remove accounts Change name & info in your Google account Sync apps with your Google account Control what info Google collects Security & privacy About security Protect against harmful apps Make sure your phone can be found...
  • Page 9 5G About phone Record your IMEI number Find legal and product information Fix issues Hardware issues Phone is slow or unstable Phone feels warm or hot Phone won't turn on Phone restarts or crashes Screen is frozen or won't respond...

  • Page 10: Set Up Phone

    Set up phone About your hardware Hardware diagram Tray for SIM and SD cards Earpiece/speaker Front camera (Learn more in Camera help.) Microphone Proximity sensor Volume up/down button Power button fingerprint sensor...
  • Page 11 Set up phone Macro camera Main camera NFC touchpoint for sharing content paying with your phone Flash Double-tap here if you set up the Quick Launch shortcut. Headset jack Microphone USB-C port to charge phone, transfer files, and share data connection with tethered devices.
  • Page 12 Set up phone Liquid damage is not covered by your warranty. To prevent water damage to your phone: • Do not expose your phone to pressurized water, salt water or liquids other than fresh water. • Dry your phone and ports thoroughly with a soft, clean cloth. •...

  • Page 13: Insert Or Remove Sim And Sd Cards

    Set up phone Insert or remove SIM and SD cards Your phone might support using an eSIM (embedded SIM card), in addition to the physical SIM card. Contact your carrier for details. About the SD card Your phone supports an optional microSD card up to 1 TB. A Class 2, 4, or 6 card is sufficient.
  • Page 14 Set up phone Insert or remove the cards as needed. To use an SD card and a SIM card: Or, to use two physical SIM cards (not available on all models): To see if your phone supports two physical SIM cards, go to Settings > About phone > SIM card status. If you see SIM Slot 1 and SIM Slot 2, then you can use two physical SIMs in your phone.
  • Page 15 Set up phone • Messaging Erasing the eSIM does not cancel your mobile data services. To cancel your services, contact your carrier. To erase an eSIM: Go to Settings > System > Reset options. Tap Erase eSIMs > Erase. To restore an eSIM you erased, contact your carrier. Fix an issue What type of issue do you have? •...

  • Page 16: Copy Data From Old Phone

    Set up phone Copy data from old phone Copy data from iPhone You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to Photos. • Contacts will back up to Contacts.

  • Page 17: Import Contacts From Sim

    Set up phone Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy. Tip: Be sure to leave Back up to Google Drive turned on. What gets copied from Android phone If you copy data from another Android phone...
  • Page 18 Set up phone Select the contacts to import and touch Import.

  • Page 19: Manage Dual Sims

    Set up phone Manage dual SIMs About dual SIMs If you're using a physical SIM and an eSIM: • You see at the top of the home screen. If you see troubleshoot the issue. • Both SIMs can make and receive calls and text messages. •...

  • Page 20: Set Up Voicemail

    Set up phone Set up voicemail Set voicemail password Contact your carrier for help setting or recovering your password/PIN for voicemail. Set mailbox greeting Your carrier provides and manages your voicemail. To set your greeting: Touch > Touch & hold to dial into your mailbox.

  • Page 21: Set Up Email

    Set up phone Set up email Set up personal email You can add multiple email accounts of the following types: • Gmail • Personal email from other providers (IMAP/POP) If you added a Google account on your phone: • When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
  • Page 22 Set up phone Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department. Switch account views In the Gmail app, touch your profile icon , then select an account. To open each inbox with one touch from your home screen, add task shortcuts: Touch &...

  • Page 23: Make It Yours

    Set up phone Make it yours This topic lists things that most people want to do with their new phone, with links to instructions on how to do them. Change its look and sound • Personalize your phone with wallpapers, themes, fonts, and more. •...

  • Page 24: Learn The Basics

    Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens. What’s on the screen Status bar: Displays the time and icons that tell you about your phone's battery and network...

  • Page 25: Customize Your Home Screen

    Learn the basics To remove a home screen, drag all apps, shortcuts, widgets, and folders off the screen. After you remove the last item, the home screen will be removed. Customize your home screen Organize it: • Touch & hold an item you want to move, then drag it to the new location. •...

  • Page 26: About Your Lock Screen

    Learn the basics About your lock screen The lock screen appears when you power on your phone or while the screen is locked. The lock screen has a sleep mode and an awake mode. Sleep mode When your phone has been inactive, the screen times out (goes black).
  • Page 27 Learn the basics Your wallpaper and screen are fully illuminated in awake mode. Your lock screen goes into awake mode when you: • Touch a notification icon • Press the Power button In awake mode, you can: • Make an emergency call.

  • Page 28: New To Android

    Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...

  • Page 29: Useful To Know

    Learn the basics : New to Android? In most apps you can tap , , or your profile icon for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.

  • Page 30: If You Had An Iphone

    Learn the basics : New to Android? If you had an iPhone Welcome to Android! Here are some differences between your old iPhone and your new phone. Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”.

  • Page 31: About Your Google Account

    Learn the basics : New to Android? About your Google account Benefits of your account When you set up your phone, you added a Google account. If you haven't had a Google account before, this is more than just a password you set up for your phone. A Google account lets you organize and access your personal information and files from any computer or mobile device: •...

  • Page 32: Status Bar Icons

    Learn the basics : New to Android? Status bar icons About status icons status bar at the top of the home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.
  • Page 33 Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi‑Fi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Trusted device connected. Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected.
  • Page 34 Learn the basics : New to Android? Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Overcharge protection is limiting battery to 80%. Phone is in Battery Saver mode.
  • Page 35 Learn the basics : New to Android? EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Animated GIF is available. Screen recording in process. Focus mode is on.

  • Page 36: Phone Terms You Should Know

    Learn the basics : New to Android? Phone terms you should know Airplane mode This mode allows you to use your phone's non-wireless functions (music, games, etc.), while disabling its wireless radio functions that are banned on airplanes during flight. Software that you can download for added functionality, such as games, email apps, bar code scanners and more.
  • Page 37 Learn the basics : New to Android? shortcut An icon you can add to your home screen that lets you quickly open an app. Create shortcuts for apps you use frequently. SIM card Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network.

  • Page 38: Get Around On Your Phone

    Learn the basics : Get around on your phone Learn gestures You can use gestures on your screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.
  • Page 39 Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.

  • Page 40: Move Between Apps And Screens

    Learn the basics : Get around on your phone Move between apps and screens Choose how to get around If you see the navigation bar at the bottom of the screen, or you see no icons at all, you are using Gesture navigation.
  • Page 41 Learn the basics : Get around on your phone returns you to the home screen from any app. lets you switch between recent apps. Tip: For visual assistance, you can add to open the Accessibility Menu magnify what's on the screen.

  • Page 42: Use Quick Settings

    Learn the basics : Get around on your phone Use quick settings Open quick settings Settings you adjust frequently, like Bluetooth, are “quick settings”, easy to get to from any screen. To see your first few quick settings, swipe down once from the top of your screen. Swipe down again to: •...
  • Page 43 Learn the basics : Get around on your phone Auto-rotate Moto Unplugged Moto Connect Control compatible smart devices Wallet (To learn more, read Google's help.) Wi-Fi calling System update Dolby Atmos Flashlight Airplane mode Hotspot Quick Share GIF maker Alarm...
  • Page 44 Learn the basics : Get around on your phone Battery Saver Screen Cast Screen Record Camera access Mic access Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode (Appears after you turn on Bedtime mode the first time.) Scan QR code Family Space Security &...
  • Page 45 Learn the basics : Get around on your phone Open all settings To open the full list of all settings: • Open quick settings and tap • open Settings app. Tip: Search the Settings app to find what you need quickly. Just tap at the top of the app and type your search term.

  • Page 46: Turn Screen Off And On

    Learn the basics : Get around on your phone Turn screen off and on Why your screen turns off automatically • To save battery power, your screen turns off if you haven't used it for some time. You can lengthen or shorten the time before your screen automatically turns off.

  • Page 47: Turn Off Phone

    Learn the basics : Get around on your phone Turn off phone Swipe down from the top of the screen twice, then touch > Power off. Or, use the buttons on the side of your phone. Press the Power + Volume up buttons simultaneously, then touch Power off.

  • Page 48: Capture Your Screen

    Learn the basics : Capture your screen Take screenshots Take a screenshot Do one of the following: • Touch & hold three fingers on the screen. (If this doesn't work, turn Three finger screenshot on.) • Drag from the bottom of the screen and hold to see recent apps, then tap •...

  • Page 49: Record Your Screen

    Learn the basics : Capture your screen Record your screen You can record a video of your screen while you’re using it. You can choose to include your audio or a selfie video when recording. Record screen If you want the recording to show when you tap screen elements, turn Record touch points To start recording: •...
  • Page 50 Learn the basics : Capture your screen Record only your phone's sound Record both your narration and your phone's sound Drawing To write on the screen, tap To change pen colors, tap Video To include a selfie video in the corner, tap To turn the selfie video off, tap Other options You can adjust more options, like frames per second or screen touches, in phone Settings.

  • Page 51: Create Gifs From Video

    Learn the basics : Capture your screen Create GIFs from video You can make an animated GIF from a video on your screen. Record a GIF Open the video in the Photos, Files, or other media viewing app, and pause the video where you want to start the GIF.

  • Page 52: Discover Useful Tools

    Learn the basics : Discover useful tools Turn flashlight on and off To turn your flashlight on or off: • Open quick settings and tap • Or, make a chopping motion. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.

  • Page 53: Scan Qr Codes

    Learn the basics : Discover useful tools Scan QR codes On your lock screen or in quick settings, tap Frame the code. If it isn't automatically detected, move the camera closer or farther away. When the code is detected, use options to open a website, copy/paste, or share the information.

  • Page 54: Record Audio Notes

    Learn the basics : Discover useful tools Record audio notes Record a note Open Recorder app. To start recording, tap If needed, tap to pause and to resume recording. To stop recording, tap Add a title. If you don't add one, the recording title will be the timestamp (day and time). Tap Save.

  • Page 55: Manage Recordings

    Learn the basics : Discover useful tools If you want more control of playback, tap the recording to open it in the full player. Then use icons as needed: Icon Action Increase or decrease playback speed. Drag to skip to a specific point in the recording. Skip forward a few seconds.
  • Page 56 Learn the basics : Discover useful tools Select options to rename, delete, or share the recording, or view file details. Control whether other apps can play and share your recordings In the Recorder app, tap Tap Storage, then set access to your recordings: •...

  • Page 57: Control Phone With Your Voice

    Learn the basics : Discover useful tools Control phone with your voice Speak a command Not all languages support voice commands. You can tell Google Assistant to call people, get directions, send messages, set alarms. Or, ask questions. Get your assistant's attention by doing any of these: •...

  • Page 58: Get Directions To A Location

    Learn the basics : Discover useful tools Get directions to a location Navigation and battery life Navigation is one of the most power-intensive apps, so keep your phone plugged into a high-quality car charger, especially if you're streaming music and/or using Bluetooth (also power-intensive features).

  • Page 59: Use Clock And Weather Widget

    Learn the basics : Discover useful tools Use clock and weather widget Add widget to home screen Put a clock on your home screen and get quick access to alarms, your calendar, and the weather. Touch & hold the home screen. Tap Widgets.

  • Page 60: View Your Calendar

    Learn the basics : Discover useful tools On the widget: • • Or, tap the current conditions, then tap > Enter a city name or ZIP code, then tap Tap the city to add. When you add a city, it is set to show on the widget. If you want to see a different city's weather on the widget, tap >...

  • Page 61: Manage How You Spend Time On Your Phone

    Learn the basics : Discover useful tools Manage how you spend time on your phone About Moto Unplugged and Google's Digital Wellbeing Moto Unplugged and Google's Digital Wellbeing offer distinct approaches to managing screen time and improving digital wellbeing. Moto Unplugged helps you take a break from the distractions of your phones by allowing you to tailor your mobile experience to your current mindset.
  • Page 62 Learn the basics : Discover useful tools Review the chart to see: • Time you spent using phone today • Which apps you’ve had on screen and for how long • How often you unlocked the phone today • How many notifications you’ve gotten For more information, touch a label on the chart.

  • Page 63: Use Parental Controls

    Learn the basics : Discover useful tools Tip: To add Focus mode to quick settings, open quick settings, touch , then drag the tile where you want it. To turn Focus mode off: • Open quick settings and touch • Or, on the notification, touch Turn off now.
  • Page 64 Learn the basics : Discover useful tools To set up parental controls on the other device, refer to the help for that device. To learn more, read Google's help.

  • Page 65: Work With Text

    Learn the basics : Work with text Use onscreen keyboard Open, close, rotate keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, tap For a larger keyboard, turn your phone horizontally.
  • Page 66 Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...

  • Page 67: Cut, Copy, Paste Text

    Learn the basics : Work with text Cut, copy, paste text You can select and copy text from web pages and messages. To select text, touch & hold a word. Touch Copy, Cut, Share, Select all or: • Select more text. Drag the sliders •...

  • Page 68: Use Voice Typing

    Learn the basics : Work with text Use voice typing Touch a text field to show the onscreen keyboard. Touch on the onscreen keyboard. Say what you want to type: • Speak naturally but clearly. There's no need to shout or hold the phone close to your mouth. •...

  • Page 69: Fill In Forms Automatically

    Learn the basics : Work with text Fill in forms automatically Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in passwords, addresses, credit cards, and other information saved to your Google account.

  • Page 70: Personalize Your Phone Home Screen

    Personalize your phone : Home screen Personalize with your style Find Personalize settings Quickly get to personalization settings - wallpapers, themes, fonts, and more: • Touch & hold a blank space on your home screen, then tap Personalize. • Go to Settings >...
  • Page 71 Personalize your phone : Home screen • Dark mode: Temporarily switch your screen to a dark background to give your eyes and battery a break. This is called Dark theme in quick settings. Learn more. Change how your phone sounds Quickly change the default sounds for calls, notifications, and alarms.

  • Page 72: Change Wallpaper

    Personalize your phone : Home screen Change wallpaper You can change the background image on your home screen lock screen. Set the wallpaper Touch & hold a blank area on your home screen, then tap Wallpapers. Do one of the following: •...

  • Page 73: Customize Your Favorites Tray

    Personalize your phone : Home screen Customize your Favorites tray The Favorites tray at the bottom of your home screen gives you quick access to your most-used apps. You can customize the shortcuts in this tray. Change app shortcuts manually Touch &...

  • Page 74: Use Widgets, Shortcuts, Or Folders

    Personalize your phone : Home screen Use widgets, shortcuts, or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar. Add a widget Touch &...
  • Page 75 Personalize your phone : Home screen • Navigate to Work Maps • Navigate to Home • Search YouTube • Subscriptions • Explore • New incognito tab Chrome • New tab • New reminder Calendar • New event • New task •...
  • Page 76 Personalize your phone : Home screen Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. • Tap Add to Home screen. Add folders Folders organize your shortcuts. You can create folders on your home screen or in your app tray. Home screen folders To create a folder on your home screen: Touch &...

  • Page 77: Remove Widgets, Shortcuts, Or Folders

    Personalize your phone : Home screen Open the folder. Touch & hold the app's icon. Remove widgets, shortcuts, or folders To remove items from your home screen: Touch & hold it until it vibrates. Drag it to Remove. For app tray folders, tap Delete.

  • Page 78: Arrange Apps And Control Icon's Look

    Personalize your phone : Home screen Arrange apps and control icon's look Choose where to find apps: app tray or home screen The app tray holds all of your installed apps. Swipe up from the bottom of the home screen to open the tray.
  • Page 79 Personalize your phone : Home screen Touch & hold a blank space on your home screen. Home settings. Tap Notification dot on app icon. Turn Notification dot on app icon on or off...

  • Page 80: Allow Or Prevent Home Screen Rotation

    Personalize your phone : Home screen Allow or prevent home screen rotation quick settings, when you turn on Auto-rotate, apps will rotate when you turn your phone. If you want, you can keep your home screen from rotating while other apps auto-rotate: Touch &...

  • Page 81: Remove Google Feed

    Personalize your phone : Home screen Remove Google feed When you swipe to the farthest-left home screen, you’ll see the Google news feed. To remove it: Touch & hold a blank space on your home screen. Home settings. Tap Swipe Access > Nothing. To add the feed back again, change Swipe Access to Google feed.

  • Page 82: Remake Your Home Screen With Launchers

    Personalize your phone : Home screen Remake your home screen with launchers About launchers A launcher app is what makes your home screen look the way it does and controls how you organize and interact with your apps. The launcher that came with your phone puts the Google search widget and a clock widget on the home screen.

  • Page 83: Lock Screen

    Personalize your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Go to Settings >...

  • Page 84: Use Apps

    Use apps Open, close, switch apps Open and close apps To open an app, tap its icon on the home screen, or swipe up from the bottom of your home screen to open tray, then tap the app. To leave an app and go to your home screen, just swipe up from the bottom of the screen. You don't need to close apps.
  • Page 85 Use apps In the list of recent apps: • To see more apps, swipe left or right. • To switch to an app, tap it in the list. • To choose between opening the app in freeform or full screen, touch & hold its icon. Tip: Use two apps at once with split screen.

  • Page 86: View Two Apps On Screen

    Use apps View two apps on screen You can open a second app in a small, freeform window. Or, you can split the screen in half and use two apps at once. Use split screen view Open the first app. Drag up from the bottom of the home screen, hold, then release.
  • Page 87 Use apps You can drag the video (or navigation) anywhere on the screen. • To make the frame larger, tap it twice. • To return it to full size, tap it once, then tap • To close it, drag it to the bottom of the screen. Or, tap it, then tap •...

  • Page 88: View Notifications

    Use apps View notifications Find your notifications Apps send you notifications to let you know about new messages, calendar events, and alarms. You can check your notifications from a few places: • They appear on your lock screen. • You see them when you swipe the status bar down on any screen.
  • Page 89 Use apps Use notifications on your lock screen Check for notifications If you haven’t seen activity for a while, lift, tap, or move the phone sideways. Peek at contents Tap an icon to preview the notification. Change how these notifications look or work For more privacy, you can hide sleep mode notification content and show only icons, or hide all notifications in sleep mode.
  • Page 90 Use apps Use notifications when phone is unlocked or on awake lock screen To see your notifications when your phone is unlocked, swipe the status bar down on any screen. Respond from a notification Many notifications include actions at the bottom that let you complete common tasks without opening the full app.
  • Page 91 Use apps Swipe it sideways. Some notifications, like voicemails, require an action and cannot be dismissed. Dismiss all notifications Swipe to the end of your notifications and tap Clear all. Control how and when apps send notifications Do Not Disturb to silence all notifications when you don’t want interruptions.

  • Page 92: About Preloaded Apps

    Use apps About preloaded apps Sometimes, related apps (like apps from Google or from your carrier) are grouped into a folder. Apps that came with your phone The following apps may be preloaded on your phone. Don’t want some? Delete disable them.
  • Page 93 Use apps Clock Set alarms. Use a timer or stopwatch. Contacts Organize and connect with your contacts. Assign ringtones to people. Dolby Atmos Optimize and adjust audio for your phone’s speaker and any connected listening device. Drive Store and synchronize your files on Google's cloud, then access them anywhere you have an internet connection.
  • Page 94 Use apps FM Radio Listen to FM radio stations. Not available in France or Italy. (Get the app Play Store if not preloaded.) To learn more, open the app and tap > Help. Games Find tools & settings to help you focus on gaming. Gmail Compose, send, view, or search your email from your phone or computer.
  • Page 95 Use apps Meet Make video call with your friends across Android and iOS. Messages Send and receive text messages. Moto Customize your phone's look, sound, and how you interact with it using gestures. Moto Connect Moto Secure Manage network security, control app permissions, and create a secret folder for your most sensitive apps.
  • Page 96 Use apps Play Store Get apps for your phone, as well as books, magazines, music, and movies and access them from your computer or any Android device. Recorder Record voice memos and review call recordings. Settings Customize your phone settings. Spotify Discover music, audiobooks, podcasts.

  • Page 97: About The Moto App

    Moto app The Moto app groups together features and settings that help you customize the way your phone looks, sounds, and behaves. Several of these features are available only on Motorola phones. In the Moto app, touch to access these features and settings: Personalize Change your phone's layout, fonts, icon shapes, themes, and wallpapers.
  • Page 98 Use apps Unlock by lifting your phone and looking at it. Learn more. Set your phone face down on a surface to start Do Not Disturb mode. Learn more. Pick up your ringing phone to silence it and switch to vibrate. Learn more.

  • Page 99: Focus On Gaming

    Use apps Focus on gaming Find your games and gaming tools in one place Open Games app and then: • To play a game, tap • If you don't have any games yet, tap Download games and choose one from Play Store. •...

  • Page 100: Adjust Display Settings

    Use apps If you don’t want to use the sidebar, you can remove it. Open the sidebar and tap > Sidebar access > Hide the sidebar. Turn off calls and notifications From sidebar During a game, open the sidebar. to block calls and to block notifications.
  • Page 101 Use apps During a game, open the sidebar and tap , then select the app. Drag the app window where you want it. Use available app features as you normally do. Certain app features may not be available in freeform mode.

  • Page 102: Get, Delete, Manage Apps

    Use apps : Get, delete, manage apps Install or update apps Get apps Get apps from Google Play Store You can download more apps, in addition to the apps preloaded on your phone. If the app will contain important information (like banking apps), you can install it directly into your secure folder.
  • Page 103 Use apps : Get, delete, manage apps Under Updates available: • Tap Update all. • Or, to update a specific app, tap See details, then tap Update by its name. Tip: To read the summary of what changed, tap the app name before you update it. Update Play Store apps automatically Updating your apps gives you the latest features and improves security and stability.
  • Page 104 Use apps : Get, delete, manage apps Restore Play Store apps If you uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use infrequently, such as a flight tracker? Delete them and easily reinstall when needed. Open the Play Store app.

  • Page 105: Manage App Permissions

    Use apps : Get, delete, manage apps Manage app permissions What are permissions? If an app wants to use specific features and personal information on your phone, it must ask for your permission. You can manage permissions at any time to allow, deny, or modify them. Apps might ask you for permission to access: •...
  • Page 106 Use apps : Get, delete, manage apps Go to Settings > Security & privacy > Privacy. Tap Permission manager. Tap a feature to see which apps have permission to use it. Turn that permission on or off for each app as needed. You can also adjust permissions by app.

  • Page 107: Delete Or Disable Apps

    Use apps : Get, delete, manage apps Delete or disable apps Disable apps provided with phone You can't remove preloaded apps from your phone, but you can disable and hide apps that you don't need. Go to Settings > Apps. Tap All apps >...

  • Page 108: Find Problem Apps With Safe Mode

    Use apps : Get, delete, manage apps Find problem apps with safe mode Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by an app you installed. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from an app you downloaded.

  • Page 109: Protect Against Harmful Apps

    Use apps : Get, delete, manage apps Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.

  • Page 110: Search And Browse

    Use apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say “OK, Google”...
  • Page 111 Use apps : Search and browse On the home screen, tap on the search widget. Or, open the Camera app and tap on the viewfinder. Frame the item you want to learn about and tap Tap the item you want to learn about. For text, tap it to select it, and use to select more.

  • Page 112: Search Your Phone

    Use apps : Search and browse Search your phone Find an app Swipe up from the bottom of the home screen. Touch Search apps. Type the app's name. If the app is on your phone, touch its icon to open it. If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch.

  • Page 113: Browse Websites

    Use apps : Search and browse Browse websites Visit and bookmark websites Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the internet. To save data charges on your cellular plan, use a Wi‑Fi connection.
  • Page 114 Use apps : Search and browse Go to Settings > Apps. Touch Default apps > Browser app. Touch the app to use.

  • Page 115: Text Messaging

    Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages are text only. You can send a message up to 160 characters long. If you type more than that, your message will be sent in a series of SMS messages. You can send one SMS to multiple people, and the replies will come in separate threads (unless you and your recipients have group messaging enabled).

  • Page 116: Read, Send Messages

    Use apps : Text messaging Read, send messages Read and reply to a message When you receive a text message with the Messages app, you'll see in the status bar. Swipe the status bar down and touch To respond, type in the text box and touch Optionally: •...

  • Page 117: Forward A Message

    Use apps : Text messaging • To change the text message reply to incoming calls, open the Phone app and touch > Settings > Quick responses. Add or save attachments Add attachment In the Messages app, compose a reply or a message.

  • Page 118: Copy Text From A Message

    Use apps : Text messaging Touch > Forward. Copy text from a message Open Messages app. Open the conversation. Touch & hold the message. Touch You can now paste it elsewhere, like in an email you're composing.

  • Page 119: Manage, Delete Messages

    Use apps : Text messaging Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: Pin up to 3 conversations to keep these groups of messages at the top when you open the app. Star messages you want to find later.

  • Page 120: Control Notifications For Text Messages

    Use apps : Text messaging Control notifications for text messages If you use the Messages app: Open Messages app. Touch your profile icon > Messages settings. If you have two SIMs, touch General. Touch Notifications and: • Turn notifications on or off •...

  • Page 121: Change Default Messaging App

    Use apps : Text messaging Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: Go to Settings >...

  • Page 122: Change Text Message Reply To Incoming Calls

    Use apps : Text messaging Change text message reply to incoming calls When your phone rings, you can drag towards to see a list of quick responses you can send by text message instead of answering the call. To edit these quick responses: Touch Touch >...

  • Page 123: Get Text Messages On Your Computer

    Use apps : Text messaging Get text messages on your computer Set up Device Pairing If you use the Messages app on your phone, you can see and send text messages on your computer. Pair your computer and the Messages app on your phone by scanning a QR code: •...

  • Page 124: Read, Send, Manage Emails

    Use apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...

  • Page 125: Delete Emails

    Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, touch To delete multiple emails, go to your email list, touch &...

  • Page 126: View Email Attachments

    Use apps : Email View email attachments View attachments Attachments appear at the end of an email. To view or play the attachment, tap it. If you see a message that you can't open the attachment type, most file types have a free viewer that you can use.

  • Page 127: Preview Inboxes From Home Screen

    Use apps : Email Preview inboxes from home screen To preview your inboxes, open emails, or quickly start a new email, the Gmail widget to your home screen. With the widget, you can: • Open a message. Touch the message. •...

  • Page 128: Add Email Signature

    Use apps : Email Add email signature To add a signature automatically to the end of emails you send: Open the Gmail app. Touch > Settings. Select the account. Touch Mobile Signature and edit the text you want to appear at the end of every email.

  • Page 129: Control Email Notifications

    Use apps : Email Control email notifications You can control whether you see notifications when you receive an email. Touch & hold Touch > Notifications. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.

  • Page 130: Calendar App

    Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web- enabled device or computer when you've signed in to your account.

  • Page 131: Find Calendar Events

    Use apps : Calendar app Find calendar events Open calendar events You'll see in the status bar to alert you of upcoming events. Just swipe the status bar down and touch the notification to see the event details in your calendar. To see your list of upcoming events, open the Calendar app.

  • Page 132: Create And Manage Events

    Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events.

  • Page 133: Control Notifications For Calendar Events

    Use apps : Calendar app Control notifications for calendar events Touch & hold the app icon. Touch > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone.

  • Page 134: Clock App

    Use apps : Clock app Set alarms Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. •...

  • Page 135: Use Timer Or Stopwatch

    Use apps : Clock app Use timer or stopwatch Use timers You can set multiple countdown timers with labels to keep track: In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: •...
  • Page 136 Use apps : Clock app Tip: If you use stopwatches frequently, add a task shortcut. Touch & hold , then drag Start stopwatch to your home screen.

  • Page 137: Set Date And Time

    Use apps : Clock app Set date and time Change time format Go to Settings > System > Date & time. To change how times are displayed: • To use military time such as 13:00, turn Use locale default off and turn Use 24-hour format on •...
  • Page 138 Use apps : Clock app Open the Clock app and tap Tap > Settings. Turn Automatic home clock on...

  • Page 139: Photos App

    Use apps : Photos app Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.

  • Page 140: Upload Photos And Videos

    Use apps : Photos app Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
  • Page 141 Use apps : Photos app To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's...

  • Page 142: Contacts, Calls, Voicemail Contacts

    Contacts, calls, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. Touch If you're using more than one account, the account that will be synced with your new contact appears at the top.

  • Page 143: Edit Or Delete Contacts

    Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. Open Contacts app. Touch the person's name. Adjust settings as needed: • assign a custom ringtone, touch >...
  • Page 144 Contacts, calls, voicemail : Contacts Delete one contact Open Contacts app. Touch the person's name. Touch > Delete and confirm the deletion. Delete multiple contacts Open Contacts app. In your contact list, touch & hold the first contact. Touch the other contacts to delete. Touch...

  • Page 145: Star Your Favorite Contacts

    Contacts, calls, voicemail : Contacts Star your favorite contacts Contacts you mark as favorites appear at the top of the list in the Contacts app and on the tab in the Phone app. To add someone to your favorites: Touch the contact icon (photo or other icon). Touch...

  • Page 146: Sort Contacts

    Contacts, calls, voicemail : Contacts Sort contacts Sort contacts in Contacts app Open Contacts app. Touch your profile icon > Set options: • To sort by first or last name, touch Sort by. • To list names with first name first or last name first, touch Name format. Sort contacts in Phone app Open Phone app.

  • Page 147: Share Contacts

    Contacts, calls, voicemail : Contacts Share contacts Ways to share contacts You can share one all contacts by sending a name card file (.vcf). You can also share a contact’s information as a text message attachment. Or, just touch your phones together and beam the contact information with NFC. Share one or a few contacts Open Contacts app.

  • Page 148: Phone Calls

    Contacts, calls, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: •...
  • Page 149 Contacts, calls, voicemail : Phone calls • Silence ringtones during hours you specify. Use Do Not Disturb. • Choose a unique ringtone for specific people. You'll know instantly who's calling. • Get notified of incoming calls when you're on a call. Set up call waiting.

  • Page 150: Make Calls

    Contacts, calls, voicemail : Phone calls Make calls Make a call Touch Touch and enter a number. If you enter a wrong number, touch Touch to call the number. To hang up, touch Other ways to make calls You can place calls from: •...
  • Page 151 Contacts, calls, voicemail : Phone calls Dial by voice Get your assistant's attention, then say “Call” or “Dial” and one of the following: • Phone number • Contact's name • Name and town of local business Change default calling app You can download additional calling apps from Play Store.

  • Page 152: During A Call

    Contacts, calls, voicemail : Phone calls During a call Adjust sound during call While listening, you can: • Adjust the volume. Use the Volume button on the side of the phone. • Switch between earpiece, loudspeaker, or connected Bluetooth device. Touch •...

  • Page 153: End The Call

    Contacts, calls, voicemail : Phone calls Then: • Touch to play the recording. • Touch to share it. • To delete it, swipe the recording left. Recording a conversation without the consent of the other party is illegal in most countries. Know your country's laws before recording a call.

  • Page 154: Make Video Calls

    Contacts, calls, voicemail : Phone calls Make video calls Make video call with Meet app Meet lets you video call anyone in your contact list who also uses Meet. Android users can get it from Play Store, and iPhone users can download it from the App Store. The video calls are secure and can’t be seen by others.

  • Page 155: Make Conference Calls

    Contacts, calls, voicemail : Phone calls Make conference calls To make a conference call: Call the first person. To call the next person: Touch This puts the first call on hold. Enter the number. Touch To join the calls after the second person answers, touch...

  • Page 156: Make Calls Over Wi-Fi

    Contacts, calls, voicemail : Phone calls Make calls over Wi-Fi About Wi-Fi calling Some carriers support Wi-Fi calling to make and receive calls and text messages from locations where your cellular signal is poor or not available. Contact your carrier to confirm that they support Wi-Fi calling for your phone.
  • Page 157 Contacts, calls, voicemail : Phone calls If your phone has two SIMs, tap the SIM set up for Wi-Fi calling. Tap Wi-Fi calling. Tap When Roaming and choose Prefer Wi-Fi. Other reasons why Wi-Fi calling may not work: • If you're in airplane mode, a Wi-Fi call will drop when you lose your Wi-Fi connection.

  • Page 158: Use Caller Id

    Contacts, calls, voicemail : Phone calls Use caller ID About caller ID When you receive a call, caller ID shows the number on the incoming call or lock screens, unless the caller has hidden their information. When you make a call, those you call will see your number if they use caller ID. Depending on your services, caller ID may also: •...
  • Page 159 Contacts, calls, voicemail : Phone calls To prevent ringing and notifications from suspected spam calls, turn Filter spam calls on You won't receive notifications for these calls, but you'll see them in your call history and can check any voicemail you receive. When Caller ID &...

  • Page 160: Turn Call Waiting On And Off

    Contacts, calls, voicemail : Phone calls Turn call waiting on and off When you’re on a call and a new call comes in, the new call is sent to voicemail. If you want to be notified of new calls instead, turn on call waiting. Note: Some carriers automatically control call waiting.

  • Page 161: Block Calls And Texts

    Contacts, calls, voicemail : Phone calls Block calls and texts About blocking If you don't want to receive calls or texts from a certain number, you can block it. When the number tries to contact you, your phone will automatically decline the call or text. Block a number Use either app to block both calls and texts from a number.

  • Page 162: Unblock A Number

    Contacts, calls, voicemail : Phone calls Your phone will block calls from private or unidentified numbers. You'll still receive calls from phone numbers that are stored in your contacts. Tip: You can also automatically identify potential spam callers and easily block them with Google Caller ID &...

  • Page 163: View And Delete Call History

    Contacts, calls, voicemail : Phone calls View and delete call history See your call history To see all recent calls: Touch Touch You'll see one or more of these icons next to each call: Icon Meaning Missed call (incoming) Call you answered (incoming) Call you made (outgoing) To learn more about a call, touch it, then touch To see only your missed calls:...
  • Page 164 Contacts, calls, voicemail : Phone calls Do one of the following: • To add to an existing contact, touch Add to existing. • To set up a new contact, add contact details. Touch or Save. Delete calls from history Caution: There’s no way to restore the history after you delete it. To delete one call: Touch Touch...

  • Page 165: Make Emergency Call From Locked Phone

    Contacts, calls, voicemail : Phone calls Make emergency call from locked phone In an emergency, you don’t need to unlock your phone to dial an emergency number (for example, 911 in the US or 112 in Europe). To dial an emergency number from a locked screen: Swipe up on the lock screen.

  • Page 166: Voicemail

    Contacts, calls, voicemail : Voicemail Use voicemail Listen to voicemail If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch •...
  • Page 167 Contacts, calls, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.

  • Page 168: Music

    Music Listen to radio Listen to FM stations Your phone automatically tunes to radio stations with the best signal. Listening to the radio doesn't use your mobile data. Plug headphones (any brand) into your phone. They serve as a radio antenna and allow you to scan for stations.
  • Page 169 Music Record current station On the tab, tap to start recording. To stop recording, tap If desired, edit the recording's name. Touch DONE. To listen to a recording, tap > Recordings > To delete or rename a recording, beside it, tap . To delete all recordings, at the top of the screen, tap >...

  • Page 170: Listen To Music

    Music Listen to music Get music Stream songs or download them to your phone so you can listen when you’re on an airplane or don’t have an internet connection. Your phone can play MP3, FLAC, M4A, AAC, AAC+, MIDI, and WAV files. To get music, do any of the following: •...

  • Page 171: Transfer Music Files

    Music Transfer music files About transferring music You can move music files you've bought and saved on your devices to other devices you own. Music apps that share music files from cloud storage usually just share links to the files instead of transferring them between devices.

  • Page 172: Connect A Midi Device

    Music Connect a MIDI device To connect a MIDI device: Make sure you have: • A USB cable that's capable of data transfer and isn't for charging only. • A USB OTG adapter cable, if needed. Turn the phone and MIDI device on. Connect them with the USB cable (and adapter if needed).

  • Page 173: Settings

    Settings : Network and internet Connect to Wi‑Fi networks Turn on and connect Turn Wi‑Fi on Open quick settings and tap Your phone will automatically connect to Wi-Fi networks you've used before. When you're connected, you'll see in the status bar.

  • Page 174: Turn Wi-Fi Off

    Settings : Network and internet Open quick settings, then touch & hold If the network appears in your list of nearby networks, tap its name, then tap Forget. To review all of your saved networks, tap Saved networks. For each network you want to remove, tap its name, then tap Forget.

  • Page 175: Connect With Wi-Fi Direct

    Settings : Network and internet Connect with Wi-Fi Direct If you have a device, like a printer or TV, that supports Wi-Fi Direct, you can connect your phone without a wireless router or cable. When you turn on your phone’s Wi-Fi, Wi-Fi Direct is automatically enabled. To connect to a Wi-Fi Direct device: On the device you want to connect, set up Wi-Fi Direct.

  • Page 176: Use Airplane Mode

    Settings : Network and internet Use Airplane mode Airplane mode turns off all wireless connections on your phone to prevent it from transmitting signals that could interfere with airplane communications. Turn it on Open quick settings and touch to turn airplane mode on. This disables all wireless connections (Wi‑Fi, voice and data for calls and text messages, Bluetooth).

  • Page 177: Control Data Usage

    Settings : Network and internet Control data usage Turn mobile data off/on Open quick settings and tap Mobile data. When you turn off cellular data, you can still use data over Wi-Fi. Cellular data must be ON if you want to: •...
  • Page 178 Settings : Network and internet Restrict for specific apps indefinitely Go to Settings > Network & internet > Mobile network. If you're using two SIMs, tap the SIM name. Tap App data usage. Tap an app, then turn Background data off Dual SIMs If your phone has two SIMs, cellular data is active on only one SIM at a time.

  • Page 179: Share Your Internet Connection

    Settings : Network and internet Share your internet connection When you need an internet connection for another device, share your phone's: • For wireless sharing with another Wi-Fi capable device, turn on your Wi-Fi hotspot, which is great for range and speed. This uses more power, so it's best when you can plug in. •...
  • Page 180 Settings : Network and internet Turn Use Wi‑Fi hotspot on , then plug in your phone to charge. Using the hotspot really drains the battery! When your hotspot is active, you'll see in the status bar. Set up the connection. To connect Do this A phone...

  • Page 181: Usb Tethering

    Settings : Network and internet Get the MAC addresses of the devices you want to allow to connect. (Connect devices to the hotspot normally, then go to Manage devices, and tap the name of each connected device to view its MAC address.) Tap Manage allowed devices >...

  • Page 182: Bluetooth Tethering

    Settings : Network and internet To stop the connection, tap the notification and turn off USB tethering, then disconnect your phone and computer. Bluetooth tethering To connect a device to the internet using your phone's cellular data and a Bluetooth connection: Check that cellular data is on.

  • Page 183: Connect To Vpns

    Settings : Network and internet Connect to VPNs A virtual private network (VPN) lets you access files on a secure network like an office network with a firewall. Contact your network administrator for VPN settings and any additional apps or requirements. To set up a VPN connection: Go to Settings...

  • Page 184: Add A Private Dns Service

    Settings : Network and internet Add a Private DNS service Private DNS protects you when you browse the internet and use apps on your phone. It: • Encrypts your data over a secure channel • Prevents you from being redirected to fraudulent websites that appear legitimate •...

  • Page 185: Connected Devices

    Settings : Connected devices Connect with Bluetooth Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings. to switch it on/off. Pair with Bluetooth device To connect with a new Bluetooth accessory or other device, you need to pair with it. You only need to do this once for each device.

  • Page 186: Change Phone's Name

    Settings : Connected devices • Make or receive calls with a headset • Make or receive calls and play music over your car's audio system • Transfer music • Share photos • Share contacts • Share your phone's internet connection with your computer To set sharing options: Go to...
  • Page 187 Settings : Connected devices Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries.

  • Page 188: Make Contactless Payments

    Settings : Connected devices Make contactless payments Only some versions of this phone, sold in certain countries, support this feature. Use NFC (near-field communication) to pay quickly and securely at checkout registers by touching your phone to an electronic reader. Set up contactless payment Make sure you have: •...

  • Page 189: Share Or Receive With Nfc

    Settings : Connected devices Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to type a lot of information or struggle with pairing. Turn NFC on Go to Settings...

  • Page 190: Share Files And Links With Nearby Devices

    Settings : Connected devices Share files and links with nearby devices Share content easily and securely. You can share things like photos or videos, contacts, documents, and links. Send them to another device near you without using an internet connection. You can share with Android 6+ devices and Chromebooks, and with selected Windows devices through an app.
  • Page 191 Settings : Connected devices Choose who can see you for sharing To adjust who can share with you: Open quick settings and tap Or, go to Settings > Connected devices > Connection preferences > Quick Share. Tap Who can share with you and choose who can see your phone for sharing: •...

  • Page 192: Transfer Files Between Phone And Computer (Usb)

    Settings : Connected devices Transfer files between phone and computer (USB) About USB transfers You can transfer music, photos, and other files between your phone's storage and computer (in either direction). Use a USB cable that's capable of data transfer and isn't for charging only. Transfer files Connect phone to computer With the phone and computer turned on, connect the phone and computer with a USB cable.
  • Page 193 Settings : Connected devices • Music: Files for apps that play music • Ringtones: Sound files for ringtones • Notifications: Sound files for notifications • Alarms: Sound files for alarms Fix an issue If you’re having issues, try these troubleshooting steps.

  • Page 194: Change Usb Preferences

    Settings : Connected devices Change USB preferences Available USB modes File transfer: Allow all types of files to transfer from your phone to another device. USB tethering: Share your phone’s mobile data connection with another device. MIDI: Connect electronic musical instruments.

  • Page 195: Cast Screen Or Media To Tv

    Settings : Connected devices Cast screen or media to TV Mirror with Chromecast To mirror your screen on a TV, showing all apps and screens you use on your phone, you must: • Use a TV with Chromecast built-in. • Or, plug a Chromecast into your TV’s HDMI port.
  • Page 196 Settings : Connected devices Cast personal media with Wi-Fi Direct If your TV supports Wi-Fi Direct, set up a connection between your phone and TV so that you can view or play media from your phone. For information about using Wi-Fi Direct after you've connected, see the user guide that came with your TV. Fix an issue After each step, see if your issue is fixed.

  • Page 197: Print From Your Phone

    Settings : Connected devices Print from your phone Set up printing To connect your printer and phone: Before you begin: • If your printer is connected to a Wi-Fi network, be sure the phone and your printer are connected to the same network.

  • Page 198: About Wireless Sharing

    Settings : Connected devices About wireless sharing What you can share You can share your photos and videos, contacts, screenshots, and downloaded files. When sharing photos and videos When deciding how to share your photos or videos, consider these factors: •...
  • Page 199 Settings : Connected devices • Sending high resolution photos via text message uses more more data. • Photos and video remain available until the recipient deletes the message. • High quality videos are too large and cannot be shared in text messages. Learn how Email Good for:...
  • Page 200 Settings : Connected devices • Requires a Wi-Fi or cellular data connection. Bluetooth Good for: • Sharing from phone-to-phone or other connected device • Fast sharing Things to consider: • Your phone must be paired and connected with another device. Good for: •...

  • Page 201: Display

    Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...

  • Page 202: Use Dark Theme

    Settings : Display Use Dark theme Give your eyes and battery a break by changing to a dark background. When Dark theme is on: • The dark background applies to your settings and apps. • Colors don't change in media, such as videos. •...

  • Page 203: Change Text And Icon Size

    Settings : Display Change text and icon size You can make the text or other items on your screen smaller or larger for your comfort and convenience. You can also make text appear bolder and increase contrast to see it better. Go to Settings >...

  • Page 204: Adjust Refresh Rate

    Settings : Display Adjust refresh rate The action you see on your screen is a series of frames strung together, like a movie. A higher display refresh rate shows more frames per second, making the action smoother and more responsive. This uses more battery power.

  • Page 205: Show Apps Full Screen

    Settings : Display Show apps full screen By default, apps avoid the banded area across the front camera, but you can set your apps to use full screen and stretch across the entire display. You can turn it on or off for individual apps or all apps. Go to Settings >...

  • Page 206: Stop Automatic Rotation

    Settings : Display Stop automatic rotation Prevent screen from rotating Open quick settings and turn Auto-rotate off. In this mode, you can manually rotate the current app. Turn your phone the direction you want, then touch in the corner. Allow screen to rotate To allow rotation for all apps, open quick settings and turn...

  • Page 207: Adjust Colors At Night

    Settings : Display Adjust colors at night If you selected a color mode, it will resume outside of night hours. Automatically change screen to amber Your phone can automatically filter out blue light and adjust screen colors to warmer tones at night, making it easier to view and read in dim light.

  • Page 208: Choose Color Mode

    Settings : Display Choose color mode You can change the intensity of color on your screen for a realistic or enhanced look. Go to Settings > Display. Tap Colors. Choose one: • To see the most accurate colors, tap Natural. •...

  • Page 209: Change Screen Timeout

    Settings : Display Change screen timeout Change when your screen turns off Go to Settings > Display. Touch Screen timeout and select the time of inactivity before your phone sleeps. Tip: Set a shorter time to extend battery life. Stay on until you look away Use Attentive Display to keep the screen on when you're looking at it and turn it off when you look away: •...

  • Page 210: Set Recording Options

    Settings : Display Set recording options You can adjust settings before recording your screen: Open recording options: • quick settings, touch & hold • Or, go to Settings > Display > Screen record. If you’re going to include a selfie video in the corner, use Viewfinder size to select the dimension for that video.

  • Page 211: Home & Lock Screen

    Settings : Home & lock screen Change lock screen features Use these options to control what content and features appear on your lock screen. You can also control when your screen locks. Turn Glance content off/on Not all carriers and countries support this feature. Glance provides quick access to a wide variety of information without having to unlock your screen.
  • Page 212 Settings : Home & lock screen Go to Settings > Home & lock screen > Lock screen. Turn Wake screen for notifications off Change notification style These are your choices for displaying notifications on your lock screen: Bubbles: See notifications bundled by app. Tap a bubble to preview an app’s notifications. Chip: See which apps have notifications.

  • Page 213: Add Message To Lock Screen

    Settings : Home & lock screen Go to Settings > Home & lock screen > Lock screen. Touch Wake display and select gestures to use to see your lock screen: • Tapping the display • Moving the phone Make clock smaller Go to Settings >...

  • Page 214: Sound & Vibration

    Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you’re on a call, the Volume buttons control the volume of the other person. Media. When you’re not on a call, the Volume buttons control media volume during playback or before you listen.
  • Page 215 Settings : Sound & vibration View and remove automatically muted apps Go to Settings > Sound & vibration > Multi-volume. Tap Auto mute to see the list of muted apps. To remove an app from the list, just unmute it in the app. If you don’t want your phone to learn your usage patterns and automatically mute apps, go to Settings >...

  • Page 216: Set Ringtones

    Settings : Sound & vibration Set ringtones Change default call ringtone Go to Settings > Sound & vibration. Tap Phone ringtone. Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, tap Add ringtone at the bottom of the list. Then tap >...

  • Page 217: Get More Ringtones

    Settings : Sound & vibration Tap the category for enabled notifications, then tap Sound and select a unique ringtone, or set it to none. If you can't hear a notification If an app's notifications are silent but you want to hear them: Touch &...

  • Page 218: Change Vibration Settings

    Settings : Sound & vibration Change vibration settings Turn all vibration on/off Turning vibration off is a good way to extend battery life when you need to. To control overall phone vibration (calls, notifications, keyboard interactions) with one on/off switch: Go to Settings >...
  • Page 219 Settings : Sound & vibration Under Notifications and alarms, turn Alarm vibration on If you never want alarms to vibrate Go to Settings > Sound & vibration. Tap Vibration & haptics and check that Use vibration & haptics is on Under Notifications and alarms, turn Alarm vibration off This overrides the vibration setting on the individual alarm.

  • Page 220: Enhance Sound

    Settings : Sound & vibration Enhance sound About Dolby Atmos Dolby Atmos delivers a premium listening experience through your phone's loudspeaker and connected devices. Smart audio automatically chooses the best settings for the media you're listening to, or you can set and customize sound profiles for the loudspeaker and connected devices.
  • Page 221 Settings : Sound & vibration Turn it off...

  • Page 222: Silence Calls & Notifications

    Settings : Sound & vibration Silence calls & notifications When you're busy, use Do Not Disturb to mute ringtones for incoming calls, stop vibration, and block notifications. Quickly turn Do Not Disturb on or off Turn it on Open quick settings and tap You'll see in the status bar when Do Not Disturb is on.
  • Page 223 Settings : Sound & vibration Tap Do Not Disturb > Schedules. Turn Event off Silence on schedule You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode. Open quick settings, then touch & hold Tap Schedules.
  • Page 224 Settings : Sound & vibration Tap the app to allow, and set notifications to allow You'll see selected apps under APPS THAT CAN INTERRUPT. To change which notifications can interrupt, tap the app in the list. Allow alarms and other interruptions Alarms and media sounds are allowed by default, but you can turn them off.

  • Page 225: Stop Phone From Speaking

    Settings : Sound & vibration Stop phone from speaking Silence replies to voice commands Some voice commands (like “What's up?” and “What is the current weather?”) cause Google Assistant to speak in response. To quickly silence a voice command response, touch To have your phone show responses to voice commands on screen and not speak them: Open the Google app.

  • Page 226: Silence "Hello Moto" During Power Up

    Settings : Sound & vibration Silence “Hello Moto” during power up If you don’t want your phone to say “Hello Moto” when it powers up: Go to Settings > Sound & vibration. Turn Power on sounds off You can't adjust the volume level for this sound.

  • Page 227: Turn Off Charging Sounds

    Settings : Sound & vibration Turn off charging sounds If you don’t want your phone to make a sound when it comes in contact with a charger: Go to Settings > Sound & vibration. Turn off Charging sounds and vibration.

  • Page 228: Turn Touch Sounds On/Off

    Settings : Sound & vibration Turn touch sounds on/off Go to Settings > Sound & vibration. Do any of the following: • To hear a tone when you dial a number, turn on Dial pad tones. • To hear a click when you lock or unlock the screen, turn on Screen locking sound. •...

  • Page 229: Hear Other Notification Sounds

    Settings : Sound & vibration Hear other notification sounds You can assign a ringtone for notifications from specific apps. You can also control sounds that notify you of other events: Go to Settings > Sound & vibration. To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn Charging sounds and vibration on To feel a vibration when you make a call and the other party answers, tap Vibration &...

  • Page 230: Notifications

    Settings : Notifications Turn notifications on/off Turn off app notifications When you receive unwanted notifications from an app, touch & hold the notification, then tap Turn off notifications. To review all apps and adjust whether they can send notifications: Go to Settings >...

  • Page 231: Choose How Notifications Look And Open

    Settings : Notifications Choose how notifications look and open Turn notification dots off/on App icons show dots to alert you about unread notifications. You can turn off dots for one or all apps. Turn dots off for all apps Go to Settings >...
  • Page 232 Settings : Notifications Allow notifications to open apps in freeform Besides opening apps in freeform from the sidebar, you can also set apps to open in freeform from your notifications. Go to Settings > Gestures > Sidebar. . Then tap again.

  • Page 233: Control Notification Lights

    Settings : Notifications Control notification lights You can set your phone to flash your camera light, your screen, or both when you receive a notification (including calls) or an alarm sounds. Go to Settings > Notifications > Flash notifications. To flash the camera light, turn Camera flash on You can't change the color of the camera light.

  • Page 234: Control Notification Sound

    Settings : Notifications Control notification sound Change notification volume To adjust the volume level of all notifications: Press a Volume button and on the screen tap Adjust the Notification volume slider. Change notification sound Set default notification sound To change the sound used for notifications from all apps: Go to Settings >...
  • Page 235 Settings : Notifications • Default: You'll hear a sound and feel vibration (if on), get a message on your lock screen, and can see the app's icon in your status bar. • Silent: You won't hear a sound or feel a vibration. The notification icon will still show in the status bar, unless you hide them.

  • Page 236: Manage Notification Privacy

    Settings : Notifications Manage notification privacy Control which apps read your notifications Some apps need to access notifications from other apps to work properly. For example, a smart driving companion app needs to access notifications from other apps in order to read them aloud when you're driving.
  • Page 237 Settings : Notifications Control lock screen notifications If you've set a pattern, PIN or password, you can control which type of notifications show on your lock screen and prevent them from revealing private information. To adjust notifications for all apps: Go to Settings >...

  • Page 238: See Previously Viewed Notifications

    Settings : Notifications See previously viewed notifications After you clear or snooze notifications, you can go to your notification history to view them again. To set it up: Go to Settings > Notifications. Tap Notification history. Turn Use notification history on To see the history, go to Settings >...

  • Page 239: Gestures

    Settings : Gestures Set up the sidebar Use the sidebar to open freeform apps in a small window that you can move and resize. Only some versions of this phone, sold in certain countries, support this feature. Turn on the sidebar Go to Settings >...

  • Page 240: Change Navigation Mode

    Settings : Gestures Change Navigation mode You can choose how to move between apps and screens: Go to Settings > Gestures. Tap Navigation mode. Choose an option: • Gesture navigation: Use drag and swipe gestures to return to your home screen, to switch apps, or to go back to the previous screen.
  • Page 241 Settings : Gestures Set options for 3-button navigation Disable or enable using for Google Assistant start a voice command with Google Assistant, press & hold . You can turn this on or off any time. Go to Settings > Gestures > Navigation mode. Next to 3-button navigation, tap Turn Hold Home for Assistant on or off...

  • Page 242: Use One-Handed Mode

    Settings : Gestures Use one-handed mode Want to use one thumb to navigate your phone? After you turn on One-handed mode, you can touch swipe down near the bottom edge of the screen to either: • Move the top of the screen into reach of your thumb •...

  • Page 243: Tap To Turn Screen On/Off

    Settings : Gestures Tap to turn screen on/off To turn the screen on or off, press the Power button. You can also set up tapping gestures. Go to Settings > Gestures. Adjust settings: • To turn the screen on by tapping it once or moving the phone, tap Wake display and select options. •...

  • Page 244: Customize Power Button Gesture

    Settings : Gestures Customize Power button gesture You can customize the Power button, controlling what happens when you press it twice and when you press & hold it. Choose what happens when you press Power twice Go to Settings > Gestures. Touch Double press power key.

  • Page 245: Double-Tap Back For Shortcut

    Settings : Gestures Double-tap back for shortcut The back of your phone includes a secret shortcut! You can assign the double-tap shortcut to: • Open an app of your choice • Record your screen or take a screenshot • Switch to your last app or return to the home screen •...

  • Page 246: Turn Flashlight On And Off

    Settings : Gestures Turn flashlight on and off To turn your flashlight on or off: • Open quick settings and tap • Or, make a chopping motion. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.

  • Page 247: Twist Phone To Open Camera

    Settings : Gestures Twist phone to open camera Open your camera instantly from any screen, even your lock screen, with Quick capture. Twist your phone twice like this: Camera opens, and you’re ready to shoot. Twist twice again to switch to the front (selfie) camera. If you don’t want others to access your camera, you can turn Quick capture off.

  • Page 248: Battery

    Settings : Battery Charge phone How to charge Connect to charger Your phone doesn't support wireless charging. Use a USB charger or connect it to a power source with a USB cable. Connect your phone to the charger that came with your phone, or to a charger that is compatible with your phone.

  • Page 249: Extend Battery Life

    Settings : Battery Extend battery life Choose settings that use less battery To get the most life from your battery: • Connections: Turn off Bluetooth when you're not using them. • Wi‑Fi: Turn on Wi‑Fi when the phone is in a location with Wi‑Fi coverage. •...
  • Page 250 Settings : Battery Keep adaptive battery on When you keep adaptive battery on, infrequently used apps will run less when you're not using them. Your phone will learn how you use apps over time and adjust for best battery life. Go to Settings >...

  • Page 251: Prevent Overcharging

    Settings : Battery Prevent overcharging Leaving your phone plugged into a charger can lead to overcharging, which over time shortens your battery’s life. Overcharge protection keeps your battery healthy by limiting its charge to 80% if it’s been plugged in for three days. When Overcharge protection is limiting your charge, you'll see in the status...

  • Page 252: Use Battery Saver Mode

    Settings : Battery Use Battery Saver mode When Battery Saver is on Battery Saver helps you keep going on a low battery until the next charge. To save power, your phone will: • Turn on Dark theme (You can turn it off, but that uses more battery.) •...

  • Page 253: Show Battery Percentage In Status Bar

    Settings : Battery Show battery percentage in status bar To show the percentage of battery power remaining in the status bar: Go to Settings > Battery. Turn Battery percentage on...

  • Page 254: Storage

    Settings : Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email or text messages are stored there, too. You can free up space when needed.

  • Page 255: Manage Phone Storage

    Settings : Storage Manage phone storage Free up space by scanning To scan your phone for old and unused items to remove, like downloads and unused apps: Open the Files app. > Clean. You’ll see suggestions for categories of items to check and free up space. Tap the suggestions and follow onscreen instructions to uninstall, move, or delete items.

  • Page 256: Manage Sd Card

    Settings : Storage Manage SD card Move photos, videos, music to SD card To free up internal storage on your phone: Be sure you've inserted and set up your SD card. Open the Files app and tap > Clean. Or, go to Settings >...

  • Page 257: Find Downloaded Files

    Settings : Storage Find downloaded files You can download files and store them on your phone, including: • Photos, videos, and documents you save from emails or texts • Books, movies, or other content that you buy from Play Store and save for offline viewing •...

  • Page 258: Recover Recently Deleted Files

    Settings : Storage Recover recently deleted files You can try to recover recently deleted photos, videos, or texts. But do so as soon as possible. The more you use the phone, the more likely the file will be overwritten with new data. Search for “file recovery”...

  • Page 259: Upload Music To Cloud

    Settings : Storage Upload music to cloud You can store songs from your library in the cloud, for free, with Google YT Music (not available in all countries). Then you can instantly listen to your tunes wherever you are. You can upload music from your: •...

  • Page 260: Upload Photos And Videos

    Settings : Storage Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
  • Page 261 Settings : Storage To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's help.

  • Page 262: Scan Documents And Make Copies

    Settings : Storage Scan documents and make copies Scan document to Drive You can scan important documents with your phone and save them as PDFs on Google Drive. Open the Drive app. Touch > Align your phone over the document to scan and touch Touch Optionally: •...

  • Page 263: Location

    Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them.
  • Page 264 Settings : Location Touch a service to open its settings: • Earthquake alerts: Sends you an alert about nearby earthquakes of magnitude 4.5 or more. (Not available in all countries.) • Emergency Location Service: Sends your location to emergency responders when you call or text an emergency number.
  • Page 265 Settings : Location Go to Settings > Location. Touch Location services. Turn Wi‑Fi scanning and Bluetooth scanning on...

  • Page 266: Accessibility

    Settings : Accessibility Visual assistance Adjust colors if you’re color blind Color correction is an experimental feature and might not work correctly everywhere on your phone. Turn it on Go to Settings > Accessibility > Color and motion. Tap Color correction and turn Use color correction on To replace all screen colors with gray tones, choose Grayscale.
  • Page 267 Settings : Accessibility Turn it on Go to Settings > Accessibility > Color and motion. Tap Color inversion. Turn Use color inversion on is added to your quick settings so you can easily turn it off/on. Add a shortcut To use an accessibility shortcut as an alternate to the quick setting:...
  • Page 268 Settings : Accessibility Or, if you set up accessibility shortcuts, tap or press & hold both Volume buttons. Bold all text To change all text on the screen to bold for easier reading: Go to Settings > Accessibility > Display size and text. Turn Bold text on Magnify the screen Turn it on...
  • Page 269 Settings : Accessibility To change how magnification works, tap the screen to see , then: • To magnify part of the screen, tap to choose between a small , medium , or large box. Then use to move the magnification area around the screen. •...
  • Page 270 Settings : Accessibility Change readout volume • Press a Volume button to open volume settings, then use the slider to adjust the level. • Or, during voice readout, repeatedly press a Volume button. Stop readout If you added the shortcut, tap or press &...

  • Page 271: Hearing Assistance

    Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages, and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change caption settings to add it.) Or, go to Settings...
  • Page 272 Settings : Accessibility Use real-time text (RTT) during calls Not all carriers support this feature. Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write. RTT: •...
  • Page 273 Settings : Accessibility Select a mode: • TTY Full: Type and read text on your TTY device. • TTY HCO: Type text on your TTY and listen to voice replies on your phone. • TTY VCO: Speak into your phone and read text replies on your TTY. Connect your phone and TTY with the audio cord that came with your TTY.

  • Page 274: Dexterity Assistance

    Settings : Accessibility Dexterity assistance Change timing controls If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear: Go to Settings > Accessibility. Tap Timing controls. Adjust settings: •...
  • Page 275 Settings : Accessibility Press the assigned switch or key to scan and highlight items on the screen or to select highlighted items.

  • Page 276: Use Accessibility Shortcuts

    Settings : Accessibility Use accessibility shortcuts About accessibility shortcuts Essential controls for your phone accessibility menu provides shortcuts to essential features on your phone. Accessibility features Easily turn accessibility features on/off from any screen. For each feature you're using, you can: •...
  • Page 277 Settings : Accessibility Use two fingers to swipe up from the bottom of the screen. If you've set other accessibility tools to use this gesture, swipe up with two fingers and hold to switch between tools. Choose an option from the menu. If you're using 3-button navigation:...
  • Page 278 Settings : Accessibility If you've assigned two or more accessibility features to the Volume buttons, you can add more shortcuts with the gesture. Press & hold both Volume buttons, then tap Edit shortcuts to select from a list of all accessibility features. Use the shortcut Press &...

  • Page 279: Apps

    Settings : Apps Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.

  • Page 280: Adjust Special App Access

    Settings : Apps Adjust special app access In Settings > Apps > Special app access, you can adjust these settings: • Usage access: Control which apps have access to data about your app usage (what other apps you're using and how often, your carrier, language settings, and other details). •...

  • Page 281: Add Or Remove Accounts

    Settings : Passwords & accounts Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google account.
  • Page 282 Settings : Passwords & accounts Touch the account name. Touch Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security & privacy > More security & privacy > Device admin apps and turn off the app for the account, then try to remove it again.

  • Page 283: Change Name & Info In Your Google Account

    Settings : Passwords & accounts Change name & info in your Google account You can update, add, and remove basic info for your Google account: Go to Settings > Google > Manage your Google Account. Touch Personal info. Update information as needed. Add or change your profile picture, edit your name and birthday. Learn more.

  • Page 284: Sync Apps With Your Google Account

    Settings : Passwords & accounts Sync apps with your Google account About syncing What sync does When your phone syncs, your Google apps refresh their data, and you get notifications about updates. Which apps sync By default, apps made by Google sync automatically.

  • Page 285: Sync Manually

    Settings : Passwords & accounts Turn off for your Google account Go to Settings > Passwords & accounts. Turn Automatically sync app data off To collect messages, email, calendar, or other app updates, you'll need to sync the accounts manually. Tip: Turning off auto-sync can help save battery life.

  • Page 286: Control What Info Google Collects

    Settings : Passwords & accounts Control what info Google collects Google collects information from you to provide personalized services and tailored content, as outlined in Google Privacy Policy. You can review, delete, and control the information Google collects about you. Learn more from Google about: •...

  • Page 287: Security & Privacy

    Are created from features of your fingertip, converted to a mathematical representation, and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.

  • Page 288: Protect Against Harmful Apps

    Settings : Security & privacy Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.

  • Page 289: Make Sure Your Phone Can Be Found

    Settings : Security & privacy Make sure your phone can be found Make sure your phone can be found. Find My Device allows you to remotely locate, lock, and erase your phone. If you ever need to find your phone, your phone will need to: •...

  • Page 290: Lock And Unlock Phone

    Settings : Security & privacy : Lock and unlock phone Set a screen lock You can set up a screen lock to secure your phone. Each time you turn on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock Go to Settings...
  • Page 291 Settings : Security & privacy : Lock and unlock phone Tips: • You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon. • Some of these options aren't available if you added a or a work (corporate) email account to your phone.

  • Page 292: Quickly Tighten Lock Screen Security

    Settings : Security & privacy : Lock and unlock phone Quickly tighten lock screen security Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimize when you need to enter your PIN, pattern, or password. But sometimes you need to trade convenience for more security.

  • Page 293: Set Advanced Lock Options

    Settings : Security & privacy : Lock and unlock phone Set advanced lock options Use these options to control when your phone locks and whether your code is visible when you unlock. You can also control what content is included on your lock screen.
  • Page 294 Settings : Security & privacy : Lock and unlock phone • Reset options The screen also has to be unlocked before Google Assistant can do anything related to those features. Open Moto Secure app and tap Lock screen security. Or, go to Settings > Security & privacy > Device unlock and tap next to Screen lock.

  • Page 295: Stay Unlocked When Connected With A Trusted Device

    Settings : Security & privacy : Lock and unlock phone Stay unlocked when connected with a trusted device Set up trusted devices You can keep your phone unlocked when it is connected to a trusted device, like your Bluetooth watch or car.

  • Page 296: Unlock With Your Face

    Settings : Security & privacy : Lock and unlock phone Unlock with your face Before using face matching Keep in mind that: • If your phone has been locked for more than 4 hours, face matching won't work until you first unlock with another method.
  • Page 297 Settings : Security & privacy : Lock and unlock phone Use your password, PIN, or pattern Use the fingerprint sensor Turn off face matching Go to Settings > Security & privacy > Device unlock > Face Unlock. Unlock your phone. Tap Delete face model.

  • Page 298: Unlock At Trusted Places

    Settings : Security & privacy : Lock and unlock phone Unlock at trusted places Set up trusted places To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or work), use a Extend Unlock. You can still manually lock the phone at trusted places when needed. Make sure you have: •...

  • Page 299: Keep Phone Unlocked While It's On You

    Settings : Security & privacy : Lock and unlock phone Keep phone unlocked while it's on you You can keep your phone unlocked while you’re holding it in your hand or carrying it in your pocket or handbag. Just unlock it once, and it stays unlocked until you set it down (or manually lock it). Make sure you have set a screen lock.

  • Page 300: Use Fingerprint Security

    Settings : Security & privacy : Lock and unlock phone Use fingerprint security Set up fingerprint security Use the fingerprint sensor to unlock your phone, make fast and secure online and in-store purchases, and sign into bank and finance apps. Go to Settings >...
  • Page 301 Settings : Security & privacy : Lock and unlock phone Tip: You can temporarily tighten security by turning off fingerprint unlocking and lock screen notifications with Lockdown mode. Use fingerprint to sign in to apps To use the fingerprint sensor with third-party apps: •...
  • Page 302 Settings : Security & privacy : Lock and unlock phone Reset the phone.

  • Page 303: More Security & Privacy

    Settings : Security & privacy : More security & privacy Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN, or password required to unpin.

  • Page 304: Protect Apps In A Secure Folder

    Settings : Security & privacy : More security & privacy Protect apps in a secure folder Keep your information private by putting sensitive apps in a secure folder. You can: • Hide and lock your apps in the folder. • Choose what information is included in notifications from these apps.
  • Page 305 Settings : Security & privacy : More security & privacy Tap Secure folder. > Disguised icons and turn Use disguised icons off Make your folder invisible To remove the folder from your app tray or home screen (if you don't use an app tray): Open Secure folder and unlock it.
  • Page 306 Settings : Security & privacy : More security & privacy Manage secure apps and notifications Add apps Open Secure folder and unlock it. , then: • To add an installed app, search or swipe to the app name and mark its checkbox. Repeat for all apps you want to add, then tap •...
  • Page 307 Settings : Security & privacy : More security & privacy Confirm the deletion. This deletes all apps from the folder. If the app was only in your secure folder, you’ll need to reinstall the app.

  • Page 308: Lock Sim Card

    Settings : Security & privacy : More security & privacy Lock SIM card Set up SIM lock This feature is not available in all countries. Your SIM card came with a default PIN from your carrier. You can use it to set up an optional SIM card lock, which prevents others from using your cellular plan and accessing account information if your phone is stolen.

  • Page 309: See/Change Permissions By Feature

    Settings : Security & privacy : Privacy See/change permissions by feature The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...

  • Page 310: Control Access To Your Mic And Camera

    Settings : Security & privacy : Privacy Control access to your mic and camera Block mic or camera from app in use Any time an app uses your mic or camera, you’ll see the privacy indicator in the status bar. When you see the privacy indicator: Swipe the status bar down and touch to see which app is using it.

  • Page 311: Hide Passwords

    Settings : Security & privacy : Privacy Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log into websites and apps: Open Moto Secure app and touch Privacy controls. Or, go to Settings > Security & privacy > Privacy. Turn Show passwords off...

  • Page 312: Keep Wi-Fi And Mobile Networks Secure

    Settings : Security & privacy Keep Wi-Fi and mobile networks secure Control warnings about and your connections to open networks (that require no password) and weakly secured Wi-Fi and mobile networks. Open Moto Secure app. Or, go to Settings > Security & privacy. Touch More security &...

  • Page 313: Safety & Emergency

    Settings : Safety & emergency Prepare for emergencies Set up emergency SOS In an emergency, you can press the Power button quickly five times or more to start a blaring sound and automatically call emergency responders. If you sign in to your Google account, you can set your phone to send SOS text messages with your current location to emergency contacts and to record emergency video.

  • Page 314: Turn Emergency Alerts Off/On

    Settings : Safety & emergency View emergency information From the lock screen: • Swipe up and touch Emergency call below the keypad. • Or, press & hold the Power + Volume up buttons, then touch Emergency. Touch View emergency info. Add message to lock screen To add your name or a short message to your lock screen...
  • Page 315 Settings : Safety & emergency Touch Safety & emergency > Wireless emergency alerts. Adjust settings as needed.

  • Page 316: System

    Settings : System Use multiple languages Change display language You selected the language for your phone during set up. To change it: Go to Settings > System > Languages. Tap System Languages. Touch & hold the language you want and drag it to the first position in the list. If you don’t see the language you want, tap to add it, then drag it to the first position.

  • Page 317: Keyboard

    Settings : System : Keyboard Customize the keyboard To customize Gboard, just tap in top row of the keyboard. Or, go to Settings > System > Keyboard > On-screen keyboard > Gboard. Add language to keyboard If you want a keyboard for a language that isn't a display language: On the top row of the keyboard, tap Tap Languages.
  • Page 318 Settings : System : Keyboard To adjust keyboard sounds or vibration: On the top row of the keyboard, tap Tap Preferences. To adjust vibration: • Turn Haptic feedback on keypress off or on. • If on, tap Vibration strength on keypress and move the slider. To adjust sounds: •...

  • Page 319: Change Keyboard Apps

    Settings : System : Keyboard Change keyboard apps Your phone comes with Gboard and Voice typing, which you can customize. You can also install different onscreen keyboard and voice typing apps from Play Store, then select the one you want to use in Settings.

  • Page 320: Open Apps Faster

    Settings : System Open apps faster With artificial intelligence (AI), your phone learns which apps you use most, then manages memory more efficiently so they open faster. To turn this feature on or off: Go to Settings > System > Performance. Adjust settings: •...

  • Page 321: Back Up Phone

    Settings : System Back up phone Back up to Google You can automatically back up the following items to your Google account: • Apps and app data • Call history • Contacts • Phone settings (including Wi-Fi passwords and permissions) •...

  • Page 322: Users And Guests

    Settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. •...
  • Page 323 Settings : System : Users and guests Owner (If you set up your profile in Contacts and included a picture, you'll see it and your name instead.) Guest Added user...

  • Page 324: Add, Modify, Remove Users

    Settings : System : Users and guests Add, modify, remove users Add a user You must be the device owner to add users. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.

  • Page 325: Add Or Delete Guest

    Settings : System : Users and guests Add or delete guest Create a temporary guest profile for sharing your phone with someone. If you need a space for someone to use on a regular basis, where apps and data can be saved, add a user instead of a guest session.

  • Page 326: About Phone

    Settings : About phone Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You’ll need it if you contact support regarding a warranty, and it’s important to have if your phone is stolen. Service providers can use the IMEI to block a stolen phone from cellular networks, and many police departments keep a record of stolen phones using this number.

  • Page 327: Find Legal And Product Information

    Settings : About phone Find legal and product information To view the electronic regulatory label for your phone, go to Settings > About phone > Regulatory labels. For safety, environmental, warranty, and other legal information, go to Settings > About phone > Legal information.

  • Page 328: Fix Issues

    Fix issues : Hardware issues Phone is slow or unstable If a certain app is slow, try these app-specific troubleshooting steps. If your phone is slow when viewing online content, it could be an issue with your connection. If you're on Wi-Fi, use a different Wi-Fi network, switch to mobile data, or contact your Internet Service Provider.

  • Page 329: Phone Feels Warm Or Hot

    If your phone ever becomes too hot, it will ask you to turn it off so it can cool down. Some phones will stay on but limit the phone's capabilities until it cools down. If your phone is too hot to touch, use a different phone, tablet, or computer to contact Motorola support. Reasons your phone may get warm Doing one or more of the following activities may cause your phone to get warm: •...

  • Page 330: Phone Won't Turn On

    Fix issues : Hardware issues Phone won't turn on If your phone isn't starting, has a black or blank screen, or turns on but immediately turns off, try these steps to fix the issue. Press & hold the Power button for 5-7 seconds, or up to 30 seconds. This restarts (reboots) your phone.

  • Page 331: Phone Restarts Or Crashes

    Fix issues : Hardware issues Phone restarts or crashes If your phone randomly reboots, restarts, or shuts down without restarting, try the following. Restart your phone: Hold down the Power button for about 30 seconds. If this doesn't work, connect your phone to charge for at least 5 minutes. Then, while connected to the charger, restart again by holding down the Power button for 30 seconds.

  • Page 332: Screen Is Frozen Or Won't Respond

    Fix issues : Hardware issues Screen is frozen or won't respond Tip: If your screen goes black when the phone rings so you can't answer the call, clear data for the Phone app. If your screen lags or blurs motion between actions, raise your refresh rate.

  • Page 333: Screen Displays Wrong Colors

    Fix issues : Hardware issues Screen displays wrong colors Everything is grayscale, black and white Go to Settings > Digital Wellbeing & parental controls > Bedtime mode > Customize > Screen options at bedtime and turn Grayscale off Everything is negative, reversed colors Go to Settings >...

  • Page 334: Sd Card Issues

    Fix issues : Hardware issues SD card issues Phone doesn't recognize new SD card If your phone isn’t recognizing a new card that you inserted, try these steps. After each step, check to see if the issue is fixed. Turn your phone off and then on again. Inspect card for damage or alignment issue: Turn your phone off and remove...
  • Page 335 Fix issues : Hardware issues Check that the card is mounted: Go to Settings > Storage. Touch and select your SD card. Touch > Mount. Turn your phone off and then on again. Use another device to check if the card is readable: Insert card into another device.

  • Page 336: Call And Sim Issues

    Fix issues : Call and SIM issues Troubleshoot issues with calls Select the statement that best describes your issue: • Can't make calls • Can't answer calls • Phone doesn’t ring • People can’t hear me • Can't hear calls •...

  • Page 337: Can't Make Calls

    Fix issues : Call and SIM issues Can't make calls After each troubleshooting step, check to see if your issue is fixed. icon is missing disappeared from your home screen, you just need to add a shortcut for the Phone app. SIM card not recognized If you see in the...
  • Page 338 Fix issues : Call and SIM issues Check if a software update is available for your phone. Reset the phone. Consistent busy signal Outbound calls If you hear a fast busy signal when you call a number, all cellular circuits may be in use, preventing the call from going through.

  • Page 339: Can't Answer Or Phone Doesn't Ring

    Fix issues : Call and SIM issues Can't answer or phone doesn't ring After each troubleshooting step, check to see if your issue is fixed. Phone doesn’t ring or ring loud enough Check your volume setting. Look for in your status bar.
  • Page 340 Fix issues : Call and SIM issues Calls go to voicemail Check your Do Not Disturb settings: Look for in your status bar. If you see it, then your phone is sending calls to voicemail so you’re not interrupted. To have your phone ring for incoming calls, open quick settings and touch turn off Do Not Disturb.

  • Page 341: Issues During Calls

    Fix issues : Call and SIM issues Issues during calls After each troubleshooting step, check to see if your issue is fixed. Screen goes black If you are using a case, cover or screen protector, remove it and see if it was causing the issue. Check your proximity sensor.
  • Page 342 Fix issues : Call and SIM issues Turn your phone off and then on again. Press & hold the Power + Volume up buttons simultaneously, then touch Restart to establish a new connection with the network. Check if a software update is available for your phone.
  • Page 343 Fix issues : Call and SIM issues Bluetooth device Check the battery level of Bluetooth device and phone, and charge if necessary. Paired Bluetooth devices may disconnect or create noise when the phone or Bluetooth battery are low.

  • Page 344: Battery Issues

    Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.

  • Page 345: Battery Drains Too Fast

    Fix issues : Battery issues Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So, your battery life may vary day to day, depending on what you're doing.

  • Page 346: Bluetooth, Wi-Fi, Usb Issues

    Fix issues : Bluetooth, Wi-Fi, USB issues Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
  • Page 347 Fix issues : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings > Connected devices. Next to the paired device, touch Make sure Media audio is checked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't getting your calls.
  • Page 348 Fix issues : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it.

  • Page 349: Wi-Fi Issues

    Fix issues : Bluetooth, Wi-Fi, USB issues Wi-Fi issues After each troubleshooting step, check to see if the issue is fixed. Can't connect to a network When you enter the password to connect: • Get the password from the Wi-Fi router and make sure you enter it correctly on your phone. •...
  • Page 350 Fix issues : Bluetooth, Wi-Fi, USB issues Disconnect and then reconnect: Turn off the connection from your device. Turn off the phone's hotspot. Restart your device. Wait for 1 minute, then turn on and enable the hotspot on your phone. Reconnect the device.

  • Page 351: Can't Transfer Files Or Connect To Computer

    Fix issues : Bluetooth, Wi-Fi, USB issues Can't transfer files or connect to computer If you're having problems using a USB connection to connect your phone to your computer, try these troubleshooting steps. Check your computer Windows computer Check your computer’s settings to make sure that Windows automatically detects new hardware. Restart your computer.

  • Page 352: Account And Sign-In Issues

    Fix issues : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them.

  • Page 353: Can't Sign In To Google

    Fix issues : Account and sign-in issues Can't sign in to Google If you’ve forgotten the Gmail address and password for your Google account: Visit Google’s website to reset the password. On a computer, log in to Gmail and confirm that the new password works. Wait 24 hours after changing your password before resetting your device.

  • Page 354: Account Sync Issues

    Fix issues : Account and sign-in issues Account sync issues If your account is having problems syncing, you may see a message or an icon. In most cases, these issues are temporary and your account will sync again after a few minutes. If you keep having sync issues, try the solutions below.
  • Page 355 Fix issues : Account and sign-in issues Clear cache and data for the Contacts app. If you've saved any contacts since you last synced, back them up. Open the Contacts app, then touch > . Then export to a VCF file and email the file to yourself. Clear the cache and data for the Contacts app.

  • Page 356: App Issues

    Fix issues : App issues App or widget issues App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut.
  • Page 357 Fix issues : App issues App disabled in safe mode If apps are disabled because you’re in safe mode, you can’t use them until you exit safe mode. To exit safe mode, turn your phone off and then on again. If you can't update apps If you see apps waiting to update that are stuck in “Pending”...

  • Page 358: Camera Issues

    Fix issues : App issues Camera issues Photo looks blurry Wipe the lens clean with a soft, dry cloth and retake the photo. If new photos still look blurry: • Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality. •...
  • Page 359 Fix issues : App issues Error: Camera Busy This error can occur if you use the camera in one app and then switch to another app that requires permission to access the camera. After each troubleshooting step, check to see if the issue is fixed: Turn your phone off and then on again.

  • Page 360: Messaging Issues

    Fix issues : App issues Messaging issues If you’re having issues sending or receiving messages, try the following: Check for updates to your messaging app. Check if a software update is available for your phone. Turn your phone off and then on again. If the issue persists, follow the steps below for specific issues.
  • Page 361 Fix issues : App issues Messages app stopped Check that you have not disabled permissions for the Messages app. If any permissions are turned off, turn them on and try using the app again. Force stop the app. This completely shuts down the app, including any background services that may be causing your issue.

  • Page 362: Gmail Issues

    Fix issues : App issues Gmail issues For help with Gmail, read Google's troubleshooting information.

  • Page 363: Play Store Issues

    Fix issues : App issues Play Store issues For help with Play Store, read Google's troubleshooting information.

  • Page 364: Maintenance Procedures

    Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,...

  • Page 365: Reset Connections, Settings, Or Apps

    Fix issues : Maintenance procedures Reset connections, settings, or apps Try these resets if you’re having issues with specific features on your phone. If the reset doesn’t resolve issues, you can take the larger step of resetting your phone. Reset Wi-Fi, cellular data, and Bluetooth When to use this reset •...
  • Page 366 Fix issues : Maintenance procedures This removes the eSIM from your phone. It does not affect your mobile data account. To close an account, contact your carrier. Reset Go to Settings > System > Reset options. Tap Erase eSIMs. Reset app preferences When to use this reset This reset doesn't allow you to choose individual apps;...
  • Page 367 Fix issues : Maintenance procedures • Mobile access point name (APN) • Selected mobile network mode • Other network-specific settings Reset Go to Settings > System > Reset options. Tap Reset baseband settings. Tap Reset and restart.

  • Page 368: Reset Phone

    Fix issues : Maintenance procedures Reset phone What a reset does Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased from the phone: • Google account • Media (music, photos, videos) •...
  • Page 369 Fix issues : Maintenance procedures Reset phone if you can't open Settings If you can’t open Settings, do an external reset. Charge your battery 30% or more. Turn off the phone. Press & hold the Volume Down button and the Power button at the same time until the phone turns on. Press the Volume Down button until you see Recovery mode.

  • Page 370: Get More Help

    Fix issues : Maintenance procedures Get more help Issue Where to get help Billing or cellular network issues Contact your carrier. Learn to use an app Open the app and touch or > Help. Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options.

  • Page 371: Send Feedback To Motorola

    To send feedback frequently, including a screenshot of the previous screen, open quick settings and touch Share feedback. (You can add this to quick settings.) To send feedback about a Motorola app, in the app, touch or or > Feedback.
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