Electrolux 6000 Series Service Manual

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SERVICE MANUAL

FABRIC CARE

FOR INTERNAL AND PARTNERS USE ONLY

Consumer Service - EMEA

WASHING MACHINES FRONT / TOP LOADED & WASHER DRYERS

User Interface

POne Diamond

Publication number

For internal and partners use only.

599 81 53-48

Edition: 02/2021 - Rev. 01

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Page 1 WASHING MACHINES FRONT / TOP LOADED & WASHER DRYERS User Interface POne Diamond SERVICE MANUAL FABRIC CARE FOR INTERNAL AND PARTNERS USE ONLY Publication number For internal and partners use only. © ELECTROLUX HOME PRODUCTS 599 81 53-48 Consumer Service - EMEA Edition: 02/2021 - Rev. 01...
Page 2: Table Of Contents
CONTENTS PURPOSE OF THIS MANUAL SAFETY EWX PLATFORMS PONE DIAMOND WORKING HOURS COUNTER DEMO MODE DIAGNOSTIC MODE WARNINGS PROGRAMS PROFILE CHECKING HEAT PUMP EFFICIENCY IN WASHER DRYERS DEFINITION, ABBREVIATION Q&CI - Technical Support CONTENTS...
Page 3: Document Revisions
PURPOSE OF THIS MANUAL The purpose of this Service Manual is to provide Service Engineers who are already familiar with the repair procedures with information regarding: Washing machines / Washer dryers fitted with EWX11, EWX13, EWX14 electronic control systems. This document describes the basic functional concepts of all User Interface types designed for: ...
Page 4: Safety
SAFETY ⚠ Safety  All the work to be performed inside the appliance requires specific skills and knowledge and may only be carried out by qualified and authorised Service Engineers  This platform is not fitted with an ON/OFF switch. Before you access internal components, take the plug out of the socket to disconnect the power supply.
Page 5: Ewx Platforms
EWX PLATFORMS EWX11831 platforms is a new electronic control for middle and high range washing machines and wash/dryer with Inverter motor. EWX13611 platform is a new electronic control for low range washing machines and wash/dryer with Universal motor. EWX14931 platform is a new electronic control for high range washing machines and wash/dryer with Inverter motor. EWX11 EWX13 EWX14...
Page 6: System Architecture
SYSTEM ARCHITECTURE The machine can work in several functional modes: - User mode - Demo mode - Electric test mode - Special function mode - Diagnostic mode - Remote controlled mode The last one can be set only by serial port using specific tools. All the other modes are available using the machine itself. User mode is the normal way to use the machine to execute normal cycles (used by the end customer).
Page 7 PONE SERIES 6B – LEVEL K BUTTONS COMBINATIONS Function Button 1 Button 2 Child lock Default Extra Rinse Buzzer enable/disable Demo mode Diagnostic mode Q&CI - Technical Support PONE...
Page 8 SERIES 6 – LEVEL I BUTTONS COMBINATIONS Function Button 1 Button 2 Child lock Default Extra Rinse Buzzer enable/disable Demo mode Diagnostic mode Q&CI - Technical Support PONE...
Page 9 SERIES 7B – LEVEL G BUTTONS COMBINATIONS Function Button 1 Button 2 Child Lock Default Extra Rinse 9 (7*) 8 (6*) Soft Plus(**) Buzzer enable/disable Demo mode Diagnostic mode Water Softener Fluff Clean(***) (*) Default Extra Rinse combination buttons for Top Load range are 7+6 (**) Soft Plus combination available only on Top Load range (***) Fluff Clean available only on washer-dryer range Q&CI - Technical Support...
Page 10 SERIES 7 – LEVEL E BUTTONS COMBINATIONS Function Button 1 Button 2 Child Lock Default Extra Rinse 7 (9*) 6 (8*) Buzzer enable/disable Soft Plus(**) Water Softener Fluff Clean(***) Demo mode Diagnostic mode Remote mode (*) Default Extra Rinse combination buttons for Australian range and washer-dryer are 9+8 (**) Soft Plus combination is not available for Australian market and washer-dryer ranges (***) Fluff Clean available only on washer-dryer range Q&CI - Technical Support...
Page 11 SERIES 8 – LEVEL C BUTTONS COMBINATIONS Function Button 1 Button 2 Child Lock Default Extra Rinse 7 (10*) 6 (9*) Buzzer enable/disable Soft Plus (**) Water Softener Fluff Clean(***) Demo mode Diagnostic mode Remote mode (*) Default Extra Rinse buttons combination for washer-dryer range are 10+9, for other ranges the buttons are 7+6. (**) Soft Plus combination is not available for washer-dryer range.
Page 12: On/Off Button
COMMON FUNCTIONALITIES ON/OFF BUTTON STAND-OFF MODE BEHAVIOUR All the other aesthetics levels of AEG ONE range have a dedicated This mode applies to all UI levels where On/Off button is provided. mechanical tact-switch button for On/Off function always present. The The appliance goes in Stand-Off mode when it is “virtually switched off”...
Page 13 PROGRAMME SELECTOR KNOB (LEVEL K) HI-FI SELECTOR The selector knob is used to select the desired washing programme or to reset the cycle in progress; it moves both in clockwise and counter clockwise direction. It is of standard “absolute” type, that is the programme selection is done “pointing”...
Page 14 BUZZER FAULTS/WARNINGS SIGNALS A multi-tone buzzer is provided to sound in following cases: SELECTION ERROR  switching machine on and off, with 2 different short jingles; The selection errors are noticed to customer by a specific buzzer melody.  pressing a button, with a very short “click” sound; The selection errors are given in following cases: ...
Page 15 OPTISENSE (PROSENSE) PHASE During the first minutes of the cycle, the machine estimates the quantity of loaded laundry to better adapt the cycle profile and duration to effective load. This phase is called “Optisense”. Depending to machine configuration (motor type) there are two types of Optisense, below described. Optisense 1.0 (universal motor): the traditional way to estimate laundry load by monitoring the water fillings trend during the first 10-15 minutes of a washing program.
Page 16 LAUNDRY WEIGHT INFO Washing machines equipped with weight sensor (and instant door lock device with micro-switch that is necessary to sense the opening of door porthole) show info concerning the amount of laundry inside the drum and the suggested detergent dosage. The sensor works only when the machine is switched on in programme setup phase and the door porthole is opened.
Page 17: Water Softener
WATER SOFTENER The Water Softener feature is used to improve the washing performance by using softened water during the washing phase of the cycle. By pressing the “Water Softener” button combination the appliance enters a specific setting mode through which the user can: configure the water hardness value;...
Page 18 DIAGNOSTIC/DEMO MODE, WORKING HOURS COUNTER KEY COMBINATION POne - DIAGNOSTIC/DEMO MODE key combination highlighted in green 8642 Q&CI - Technical Support PONE...
Page 19: Diagnostic Mode
Specific mode is entered according to the position of the main knob or according the program selected + DIAGNOSTIC MODE key combination pressed POne SERIES 6B (LEVEL K) SERIES 6( I ) 7B( G ) 7( E ) 8( C ) Position 1 Position 3 Position 5...
Page 20: Diamond
DIAMOND TC5 LEVEL BUTTONS COMBINATIONS Function Button 1 Button 2 Child lock Extra rinse Buzzer enable/disable Demo mode Diagnostic mode Wi-Fi ON/OFF (**) The keys combination marked with (*) is the graphical representation of the long pressure touch: it involves the same button number, listed in both columns. (**)Wi-Fi ON/OFF is not applicable to this level.
Page 21 TC4 LEVEL BUTTONS COMBINATIONS Function Button 1 Button 2 Child lock Buzzer enable/disable Extra rinse Demo mode Diagnostic mode Wi-Fi ON/OFF (*) (*)Wi-Fi ON/OFF is provided for future use Q&CI - Technical Support DIAMOND...
Page 22 TC3 LEVEL BUTTONS COMBINATIONS Function Button 1 Button 2 Child lock Buzzer enable/disable Extra rinse Demo mode Diagnostic mode Wi-Fi ON/OFF (*) (*)Wi-Fi ON/OFF is provided for future use Q&CI - Technical Support DIAMOND...
Page 23 TC2 LEVEL BUTTONS COMBINATIONS Function Button 1 Button 2 Child lock Buzzer enable/disable Extra rinse Detergent dosing setting (*) Water Softener (**) Demo mode Diagnostic mode Wi-Fi ON/OFF (***) (*) Detergent dosing setting combination must be set only on machines with Weight Sensor present (**) Water Softener combination must be set only on machines with Water Softener feature present (***)Wi-Fi ON/OFF is provided for future use.
Page 24 COMMON FUNCTIONALITIES STAND-OFF MODE BEHAVIOUR ON/OFF BUTTON In Stand-off mode the machine is “virtually switched off” because all All the aesthetics levels of Elux Diamond range have a dedicated LEDs and display are lighted off and buttons are disabled, but the mechanical tact-switch button for On/Off function.
Page 25: Programme Selector Knob
PROGRAMME SELECTOR KNOB BUZZER A multi-tone buzzer is provided to sound in following cases:  switching machine on and off, with 2 different short jingles;  pressing a button, with a very short “click” sound;  when a selection error occurs, with three very short “click” sounds; ...
Page 26 OPTISENSE On the appliances without weight sensor, when a Time Manager program is run and the user didn’t change the default Time Manager level, during the first minutes of the cycle the machine estimates the quantity of laundry in the drum to adapt the cycle profile and duration to the effective load through an algorithm called “Optisense”.
Page 27 LAUNDRY WEIGHT INFO Washing machines not equipped with a weight sensor show the recommended load for the current program while the user is setting it up, regardless of the status of the door. As soon as the cycle is started, this field turns off; the recommended load might be shown again if the Optisense algorithm detects an overload.
Page 28 WATER SOFTENER The Water Softener feature is used to improve the washing performance by using softened water during the washing phase of the cycle. By pressing the “Water Softener” button combination the appliance enters a specific setting mode through which the user can: configure the water hardness value;...
Page 29 DIAGNOSTIC/DEMO MODE, WORKING HOURS COUNTER KEY COMBINATION Diamond - DIAGNOSTIC/DEMO MODE key combination highlighted in green Q&CI - Technical Support DIAMOND...
Page 30 Specific mode is entered according to the position of the main knob or according the program selected + DIAGNOSTIC MODE key combination pressed DIAMOND TC4 / TC3 / TC2 Position 1 Position 3 Position 5 DIAGNOSTIC MODE DEMO MODE WORKING HOURS COUNTER Is selected by default at machine switching on, To enter Demo mode: To enter Working Hours Display mode:...
Page 31: Working Hours Counter
WORKING HOURS COUNTER Using a specific procedure, the operator can display the total operating time for the appliance, which is counted from the moment it is first switched on. The unit can count up to a maximum of 6 hours of operating time. ...
Page 32: Entering Demo Mode
DEMO MODE In the shops and exhibitions sometime it could be necessary to show to the customer the machine behaviour in set-up condition and also during cycle execution. The duration of a cycle execution is in any case too long for a brief show. The Demo works in two ways: one interactive mode and one automatic loop.
Page 33: Entering Diagnostic Mode
DIAGNOSTIC MODE This mode is used in several conditions: - In factory assembly line to perform a manual test of the machine functionality (final assembly test). - By service people to check for faults and repair the machine. - In the labs to check the right machine functionality. ENTERING DIAGNOSTIC MODE As described before, to enter in this mode the procedure is the following: ...
Page 34: Warnings
WARNINGS In normal functioning mode, to final user are shown only those warnings that he is able to manage without the attendance of after sales service personnel. These warnings are not considered permanent machine faults, but There are also other alarms that stop machine and cannot be normally temporary faults due to carelessness of the...
Page 35 DIGITS DISPLAY Warnings are displayed on the 7-segments digits display used to show the cycle time. A specific code appears on digits while the buzzer sounds (also if deactivated by customer via buttons combination) with a specific sequence of 3 short beeps about every 20 seconds for maximum 5 minutes.
Page 36: Programs Profile
10 PROGRAMS PROFILE The purpose of this paragraph is to explain the cycles in a simple way. For each Main Cycle there are two graphs: drum speed (green line); 2. water level (blue line) and wash temp (red line). COTTON, 40°C, 1600RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 37 SYNTHETICS, 40°C, 1200RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 38 DELICATE, 40°C, 1200RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 39 WOOL, 30°C, 1200RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 40 SANITISE, 60°C, 1600RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 41 QUICK 20MIN 3KG, 30°C, 1200RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 42 SPORT JACKET, 40°C, 800RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 43 BLANKET, 40°C, 800RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 44 JEANS, 40°C, 1200RPM Q&CI - Technical Support PROGRAMS PROFILE...
Page 45: Checking Heat Pump Efficiency In Washer Dryers
CHECKING HEAT PUMP EFFICIENCY IN WASHER DRYERS To check the efficiency of the heat pump, the appliance cannot have performed a washing or drying cycle for some hours, and the drum must be empty (otherwise the control is falsified). Step by step procedure: 1.
Page 46 DEFINITION OF TERMS, ACRONYMS AND ABBREVIATIONS Anti Boiling Autodose Drawer Compartment assemblies Cycle Configuration File D&L Density & Level sensors Drawer Compartment DDWS Drawer Compartment assemblies with integrated a Water Softener Diverter Motor Digital Signal Processors Detergent DiVerter Field Control Vectorial, generally used to indicate motor control board Flow-Meter sensor Hard EV Electro-Valve to load hard water in the DD...

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Pone Diamond