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CA RP ET W A S H E R
OUR BEST EVER CARPET WASHER
USER GUIDE
LET'S GET STARTED.
VX100

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Do you have a question about the PLATINUM POWERMAX VX100 and is the answer not in the manual?

Questions and answers

Cathy
March 25, 2025

The machine does not **** up water

1 comments:
Mr. Anderson
March 25, 2025

The Vax Platinum Powermax VX100 may not be picking up water due to the float shutting off the suction. This happens when the dirty water tank is full or if the float has been activated. To resolve this:

1. Check if the dirty water tank is full and empty it if necessary.
2. If the tank is not full, turn off the machine at the power switch and wait for the float to settle.
3. Ensure proper operation by pressing the recline pedal, squeezing the trigger, and following the recommended cleaning strokes.

This answer is automatically generated

Summary of Contents for Vax PLATINUM POWERMAX VX100

  • Page 1 CA RP ET W A S H E R OUR BEST EVER CARPET WASHER USER GUIDE LET’S GET STARTED. VX100...
  • Page 2: Let's Talk Safety

    Children should be supervised to ensure that they do not play with the appliance. • Only Vax recommended tools and solution should be used with this carpet washer. Using other solutions may invalidate the warranty.
  • Page 3 Do's • Check with the manufacturer of your flooring prior to using the carpet washer. • The clean water tank should be filled with warm water (max 40°C) only. Filling the clean water tank with hot or boiling water will damage the machine and invalidate the warranty.
  • Page 4 Maintaining your carpets will ensure they keep their appearance for longer and smell fresh and clean. You’ve chosen carpets for your home for a reason and Vax will help you take good care of them.
  • Page 5: Table Of Contents

    Contents Let's talk safety 2 - 3 Getting to know your machine Getting started Using your machine 8 - 13 Taking care of your machine 14 - 16 Accessories What to do if it goes wrong Notes Included with your machine Hose Upholstery wash tool SpinScrub tool...
  • Page 6: Getting To Know Your Machine

    Quick Clean function pedal Recline pedal Nozzle SpinScrub brushes and brushbars Technical Specification Name VAX Platinum PowerMax Carpet Washer To purchase consumables and accessories, Mode number VX100 Clean Water Tank Capacity 3.5L vax.com.au / vax.co.nz. please visit Cord length 9m Dirty Water Tank Capacity 2.9L...
  • Page 7: Getting Started

    • Only use Vax carpet solution. Using other solutions may cause excess foaming and will invalidate your warranty. • The clean water tank should only be filled with warm water (max 40�C). Filling the clean water tank with hot/ boiling water will damage your machine and invalidate the warranty.
  • Page 8: Using Your Machine

    Using your machine NOTE: Carpets should be dry vacuumed thoroughly before washing. For heavily soiled areas, it may be necessary to repeat the cleaning process. Make criss-crossing strokes across the original pattern and overlap with each pass. Filling the water/solution tank and cleaning modes Twist the water/solution Pour the required amount Fill the clean water tank...
  • Page 9 Using your machine IMPORTANT: Your dirty water tank is fitted with a float. When the dirty water tank is full, or the floorhead is not in contact with the carpet, the float will shut off the suction on the carpet washer. You will be able to hear if this has happened as the motor noise on the machine will increase.
  • Page 10 Using your machine Using the hose and tools NOTE: The carpet washer should be in the upright position when using the hose and tools; this will de-activate the SpinScrub brushes and brushbar. Fill the clean water tank Turn the wash/rinse dial Pull down the accessory Pour the required amount with warm water...
  • Page 11 Using your machine Using the pre-treatment wand Pre-treating your carpet before washing will help to remove stubborn stains. Do not saturate your carpet. Fill the clean water tank Turn the wash/rinse dial Pull down the accessory Pour the required amount with warm water to ‘wash’.
  • Page 12 Using your machine CAUTION: To prevent damage to wood floors and other hard floors, follow the flooring manufacturer's cleaning recommendations. Inspect the floor surface for a worn finish, bare wood or separated joints. It is not recommended to use the carpet washer on floors if any of these conditions exist. Test on an inconspicuous area first.
  • Page 13 Using your machine CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks. Emptying and cleaning the dirty water tank IMPORTANT: Empty and rinse out clean and dirty water tanks and leave to air dry before replacing. Do not leave solution stored in the tanks between uses. Press the dirty water Pull and lift the dirty water Empty the dirty water over the sink.
  • Page 14: Taking Care Of Your Machine

    Taking care of your machine CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks. Removing and cleaning the nozzle Remove both tanks and tilt Lift the nozzle release clip Rinse the nozzle under To replace the nozzle, line the carpet washer back.
  • Page 15 Taking care of your machine CAUTION: Always unplug the carpet washer before performing any maintenance/troubleshooting checks. Removing and cleaning the SpinScrub brushes Lie the carpet washer on its Firmly pull the sides Using a pair of scissors, Line up spindle and tabs on back exposing the SpinScrub of the SpinScrub remove any threads or...
  • Page 16 Taking care of your machine Removing and cleaning the brushbar Pull and slide the left side Using a crosshead Using a crosshead screwdriver remove the 4 screws brushes and remove the screwdriver, undo the 2 on the side brushes and the top 2 and bottom 2 side cap from the brushbar.
  • Page 17: Accessories

    Accessories Don’t forget your solution Platinum (1.5l) VXS16 Platinum Carpet Cleaning Solution deep cleans carpets and removes stubborn stains. Safe to use on wool carpets - Woolsafe approved.
  • Page 18: What To Do If It Goes Wrong

    What to do if it goes wrong IMPORTANT: Always unplug the carpet washer before performing any maintenance/troubleshooting checks. Problem Solution • Check the contents on the box to make sure the part is definitely included with your washer. There is an accessory missing Why won’t the carpet •...
  • Page 19: Notes

    Notes...
  • Page 20 31 Gilby Road, Mount Waverley, VIC 3149, Melbourne, Australia Careline AU: 1300 VAX AUS (1300 829 287) www.vax.com.au Techtronic Industries N.Z. Limited 2 Landing Drive, Mangere, Auckland, 2022, New Zealand Careline NZ: 0800 VAX NZL (0800 829 695) www.vax.co. o.nz...