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Phonak Charger I
User Guide
Phonak Charger RIC I
Phonak ChargerGo RIC I
Phonak ChargerGo RIC SPH I

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Summary of Contents for Sonova Phonak Charger 1

  • Page 1 Phonak Charger I User Guide Phonak Charger RIC I Phonak ChargerGo RIC I Phonak ChargerGo RIC SPH I...
  • Page 2 This user guide is valid for: Charging accessories Rechargeable: Phonak ChargerGo RIC I Phonak ChargerGo RIC SPH I Non Rechargeable: Phonak Charger RIC I...
  • Page 3 Your charger details If no box is checked and you do not know the model of your charging accessory, please ask your hearing care professional. Please also read safety information regarding handling the charger (chapter 10). The charger contains a built-in rechargeable lithium-ion battery*.
  • Page 4 Your charger has been developed by Phonak – a world leader in hearing solutions based in Zurich, Switzerland. This charger is a device intended to charge rechargeable hearing aids. Please read the user guide carefully to make sure that you understand and get the best out of your charger.
  • Page 5: Table Of Contents

    Contents Your charger 1. Parts of the charger Using the charger 2. Preparing the charger 3. Charging Further information 4. Environmental conditions 5. Care and maintenance 6. Service and warranty 7. Compliance information 8. Information and description of symbols 9. Troubleshooting 10.
  • Page 6: Parts Of The Charger

    1. Parts of the charger Charger case lid Hearing aid charging slots with left/right indicators Cavity for earpieces Indicator light for intern al battery status* USB-C connection to external power supply *only applicable for rechargeable models...
  • Page 7 External power supply Power supply with USB cable wall plug adapter Power adapter and charger specification 5 VDC +/-5%, current Power adapter output voltage: 500 mA - 1 A 100-240 VAC, 50/60Hz, Power adapter input voltage: current 0,2 A Charger input voltage: 5 VDC +/-5%, current 350 mA 5 V min.
  • Page 8: Preparing The Charger

    2. Preparing the charger Connecting to the power supply a) Plug the larger end of the charging cable into the power adapter. b) Plug the smaller end into the USB port on the charger. c) Plug the power adapter into a power outlet. d) The indicator light around the USB port is green when the charger is connected to the power supply.
  • Page 9: Charging

    3. Charging 3.1 Using and charging the charger If the built-in battery is fully charged, the hearing aids can be charged up to 3 times*. Always make sure that the hearing aids and charger are dry and clean before charging. Before using your charger, pull the insulating tab out to activate the internal battery.
  • Page 10 Rechargeable models have an internal battery, which means they can’t be switched off. Even when un- plugged from a power outlet, it will continue charging the hearing aids until its internal battery runs out. Once it runs out, the charger effectively switches off as it can no longer provide power to charge the hearing aids.
  • Page 11 Rechargeable Charger connected to a power supply Indicator light of the Battery status Description and actions charger The internal battery of the Solid green charger is fully charged. Fully charged No action needed. The internal battery of the charger Blinking green Charging has enough power to charge your >1 charging cycle...
  • Page 12 Rechargeable Charger not connected to a power supply Indicator light turns off after a short time to save battery Indicator Battery light of the Description and actions status charger The internal battery of the charger Solid green has enough power to charge your >1 charging hearing aids at least once.
  • Page 13 3.2 Charging the hearing aids Low power: You will hear two beeps when the hearing aids battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). Before using your hearing aids for the first time, it is recommended to charge them for 3 hours.
  • Page 14 Please refer to chapter 2 for how to set up the charger. Insert the hearing aids into the charging slots. The hearing aids will automatically switch off when inserted into the charger. Make sure the left and right hearing aid markings match the left (L) and right (R) indicators next to the charging slots.
  • Page 15 The indicator light on the hearing aids will show the charging state of their battery until the hearing aids are fully charged. When fully charged, the green indicator light on the hearing aids will remain on.
  • Page 16 The charging process will automatically stop when the batteries are fully charged, so the hearing aids can be safely left in the charger. It can take up to 3 hours to charge the hearing aids. The charger lid shall be closed while charging the hearing aids.
  • Page 17 Remove the hearing aids from the charging slots by lifting them out of the charger. Do not hold the tubes to remove the hearing aids from the charger as this can damage the tubes. The hearing aids switch on automatically when removed from the charger.
  • Page 18 The hearing aids stored in the charger will go on Sleep mode after 15 minutes if fully charged. Always close the lid when charging your hearing aids in a humid environment.
  • Page 19: Environmental Conditions

    4. Environmental conditions Please ensure to use, charge, transport and store the charging accessories according to the following conditions: Charging Transport Storage Operating Temperature + 5 to + 40 °C - 20 to + 60 °C - 20 to + 60 °C (+ 41 to + 104°...
  • Page 20 For information on the operating condition of your hearing aids, please refer to the user guide of your hearing aids. If the device has been subject to storage and transportation conditions outside of the recommended use conditions, wait 15 minutes before starting the device.
  • Page 21: Care And Maintenance

    Routine and diligent care of your charger will contribute to the outstanding performance for the duration of the expected service life of your devices. Sonova AG will provide a minimum of a five years repair service period after the respective charger and essential components have been phased out of the product portfolio.
  • Page 22 General information Please make sure that the charger is used and maintained as described in this user guide. Daily Make sure that charging slots are clean. Otherwise, clean the surfaces with a soft, lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your charger.
  • Page 23: Service And Warranty

    International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the charger. The warranty only comes into force if a proof of purchase is shown.
  • Page 24 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
  • Page 25: Compliance Information

    7. Compliance information Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Regulation (EU) 2017/745 and the UK Medical Device Regulation 2002. This device complies with part 15 of the FCC Rules and ICES-003 of Industry Canada.
  • Page 26 This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
  • Page 27 Electromagnetic emissions Manufacturer’s Declaration: The device is intended for use in the electromagnetic environments listed below. The user should assure that they are used in such environments. Emissions Test Compliance Electromagnetic environment guidance The device generates or uses RF energy only for their internal functioning.
  • Page 28 Electromagnetic immunity Immunity IEC60601-1-2 Compliance Level Test Test Level Electrostatic +/- 8 kV contact +/- 8 kV contact Discharge +/- 2 kV, +/- 4 kV, +/- 2 kV, +/- 4 kV, (ESD) IEC +/- 8 kV, +/- 15 kV air +/- 8 kV, +/- 15 kV air 61000-4-2 Radiated RF...
  • Page 29 Immunity IEC60601-1-2 Compliance Level Test Test Level Rated power frequency 30 A/m 30 A/m magnetic 50 Hz or 60 Hz 50 Hz or 60 Hz fields IEC 61000-4-8 Test frequency 30kHz, Test frequency 30kHz, modulation: CW, modulation: CW, Immunity test level 8 Immunity test level 8 Enclosure Port...
  • Page 30: Information And Description Of Symbols

    8. Information and description of symbols With the CE symbol, Sonova AG confi rms that this product – including accessories – meets the requirements of the Medical Devices Regulation MDR 2017/745. Indicates the medical device manufacturer, as defi ned in Medical Device Regulation (EU) 2017/745.
  • Page 31 Regulatory compliance mark (RCM). Indicates a device’s compliance with electrical safety legislation applicable to electrical and electronic equipment in Australia and New Zealand. With the UK Conformity Assessed mark, Sonova AG confirms that the product is conform to applicable Great Britain legislations.
  • Page 32 Indicates the manufacturer’s serial number so that a specific medical device can be identified. Indicates the manufacturer’s catalogue number so that the medical device can be identified. Indicates that the device is a medical device. An indication that electronic instructions for use are available.
  • Page 33 IP Rating = Ingress Protection Rating. IP22 rating indicates that the device is protected against solid foreign objects of 12,5 mm diameter and greater and is additionally protected against vertically falling water drops when enclosure tilted up to 15°. Indicates the temperature limits to which the medical device can be safely exposed.
  • Page 34 This symbol indicates a device that is not safe to use in magnetic resonance (MR) environment (e.g. during an MRI scan). The symbol with the crossed-out garbage bin is to make you aware that this charger may not be thrown away as normal household waste.
  • Page 35: Troubleshooting

    9. Troubleshooting Cause Possible remedy Issue: Charging of the hearing aid does not start. Internal battery of the Connect the charger to the power supply charger discharged*. (chapter 2). Hearing aids not inserted Insert hearing aids correctly into the correctly into charger. charger (chapter 3).
  • Page 36: Important Safety Information

    10. Important safety information Please read the relevant safety information and limitations- of-use information on the following pages before using your device. Intended use The chargers are intended to charge the battery of the rechargeable hearing aid. Intended user Intended for people with hearing loss using the compatible rechargeable hearing aid, their caregivers and hearing care professional.
  • Page 37 Intended medical contra-indications Contraindications are not derived from the charging accessories, but from the compatible hearing aids. Clinical benefit The charger itself does not provide a direct clinical benefit. An indirect clinical benefit is provided by enabling the parent device (rechargeable hearing aids) to achieve their intended purpose.
  • Page 38 a) the death of a patient, user or other person b) the temporary or permanent serious deterioration of a patient’s, user’s or other person’s state of health c) a serious public health threat To report an unexpected operation or event, please contact the manufacturer or a representative.
  • Page 39 10.1 Warnings Charger and power supply must be protected from shocks. If the charger or power supply is damaged after a shock, the devices must not be used anymore. Protect your charging accessories from heat and sunlight (never leave near a window or in the car). Never use a microwave or other heating devices to dry your hearing aid(due to risk of fire or explosion).
  • Page 40 Do not use the device in explosive areas (mines or industrial areas with danger of explosions, oxygen- rich environments or areas where flammable anesthetics are handled).The device is not ATEX certified. Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result in improper operation.
  • Page 41 Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation To supply power to the charging accessories, use only IEC 60950-1*, IEC 62368-1 or IEC60601-1 certified charging equipment (e.g.
  • Page 42 The charger contains Lithium-Ion rechargeable battery that might swell and deform the housing of the charger. If you notice any swelling or deformation in the charger, stop using it immediately. Swollen batteries can be a serious safety hazard, posing risks such as leakage, overheating, or even explosion.
  • Page 43 The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): • Keep the charging device at least 15 cm (6 inches) away from the active implant. If you experience any interference do not use the charging device and contact the manufacturer of the active implant.
  • Page 44 Changes or modification to the device that were not explicitely approved by Sonova AG are not permitted. Such changes may damage the device. Portable RF communications equipment (including peripherals such as antenna cables and external antennas)
  • Page 45 10.2 Cautions Only use the device according to chapter 4 Environmental conditions page 18. Using the device otherwise may heat the hearing aid up to temperatures, which in the worst-case can lead to skin burns. 10.3 Notes Do not drop your charging accessories! Dropping onto a hard surface can damage your charging accessories.
  • Page 46: For The Us Market Only, Complies With The Fda Regulations

    11. For the US market only, complies with the FDA regulations Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular...
  • Page 47 Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.
  • Page 48 Important notice for prospective noise generator users The Tinnitus Balance noise generator is a broadband sound Generator which may have been enabled in your hearing aid. It provides a means of sound enrichment that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus.
  • Page 49 Should you develop any side effects whilst using the noise generator such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function, you should discontinue use and seek a medical evaluation. According to OSHA (Occupational Safety & Health Administration, U.S.
  • Page 51 Notes...
  • Page 52 Your hearing care professional: Sonova Deutschland GmbH Max-Eyth-Strasse 20 70736 Fellbach-Oeffingen Germany Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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