Table of Contents Welcome Descriptions Getting Started • Selecting two hearing aids • Selecting the best tip • Replacing the tip • Inserting hearing aid • Removing hearing aid • On/Off Switch • Managing your battery and battery door Caring For Your Hearing Aid Trouble Shooting Manufacturer’s Warranties &...
Welcome We think today’s hearing aids over promise and under deliver. Zounds’ mission is to help the world hear better by providing a superior hearing system at an exceptional value in an accessible customer-friendly environment, and to build a world-class company for customers associates, investors and business partners.
Descriptions Riazo BTE Hearing Aid On/Off Switch Directional Hearing Microphones Options* Aid Shell Speaker Shell Speaker Link *Foam Sleeve and Open Fit tip options are not available with Riazo 4 hearing aid.
Wearing two Zounds hearing aids may help you: Understand More in Difficult Listening Situations Hearing with two ears improves your ability to discern wanted and unwanted sounds.
Foam Sleeve, Open Fit or Closed Dome Tip candidate, the size of your ear canal as well as what feels and sounds most comfortable to you. (Foam Sleeve and Open Fit tip options are not available with Riazo 4 hearing aid)
Replacing the tip To remove your tip (Foam Sleeve, Open Fit, or Closed Dome) currently affixed to your hearing aid, hold the speaker shell securely between your index finger and thumb and grasp the tip, giving it a quarter turn/twist while gently pulling away from the speaker shell.
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Selecting a link The link for your hearing aid should have been previously chosen for you by your Zounds Hearing Consultant. For your reference, your hearing aid links have markings on the speaker shell to indicate style and size for you and the Zounds Hearing Consultant.
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• Replacement tips can be purchased from a Zounds Hearing Center, Zounds Hearing Consultant, or ZoundsHearing.com. • Wearing hearing aids with foam, open or closed dome tips may take some adjustment. See a Zounds Hearing Consultant if you wish to try another tip size.
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• Only use Zounds tips. Tips from other manufacturers will not yield the best performance or proper fit. • Never insert Zounds hearing aids into your ear without a tip attached to the hearing aid. • Do not pull the safety tab to remove tip from...
Inserting hearing aid in your ear Check to see if the hearing aid already has a tip attached. If not, do not place hearing aid in ear. Ensure that you are using the proper left and right hearing aids. Your hearing aids are identified as follows: = Right hearing aid = Left hearing aid red dot...
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Squeeze the tip with your thumb and fingers several times in different locations. The tip will momentarily be smaller in diameter. Holding the speaker shell between your thumb and forefinger with the reduced size foam in place, insert the foam into the ear canal. Hold the speaker and foam in place for about 5 seconds which allow the foam to expand to the size and shape of your ear canal.
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Warnings: • Do not insert the hearing aid if you think you may have a foreign object in the ear canal. • The hearing aid and tips are made of modern non-allergenic materials. Still, in rare cases, skin irritation can occur. If you experience discomfort or skin irritation in the ear or in the ear canal, discontinue use, and contact your Physician immediately.
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• Pull tip and speaker shell straight out of ear by grasping the reinforced tube. Do not twist out of ear. • Zounds tips are designed to securely attach to the speaker shell while inserting and removing the hearing aid from the ear canal.
This switch should remain in the “On” position when in use. If you find yourself in a situation where you need to conserve battery life, switch your Riazo to the off postion (Upwards) until you need to use your hearing aid again.
Managing your battery and battery door Your battery door is located at the bottom of your Riazo BTE hearing aid. To open, place your fingernail in the notch and with a gentle downward motion, your hearing aid battery door should become ajar. When fully opened, the battery door should extend to a full 90 degrees or just perpendicular to the hearing aid shell.
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Important tips: • Do not use force when opening or closing your battery door. • Only use P675 zinc air disposable batteries • When hearing aid is not in use, leave the battery door open so battery can air dry. Wipe the surface of the battery with a soft cloth, this will help extend the life of the battery.
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Warnings: • If your battery door becomes loose or disconnected from the hearing aid shell, please seek assistance at your nearest Zounds Hearing Center. • If battery is discharged, remove battery from hearing aid. • Never put a battery in your mouth as they could be swallowed.
Caring For Your Hearing Aids & Accessories Your hearing aids are sophisticated electronic devices. To ensure that you obtain the most from your hearing aids, you need to protect them from the effects that might damage or degrade their performance. The following describes the things that you can do to ensure maximum performance: Hearing Aids •...
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• Store your hearing aids outside of the bathroom during bathing and showering. • Do not wear your hearing aids while applying hair spray, insect repellents, face creams, or make-up. • Never dry your hearing aids with a blow dryer, microwave oven, or oven.
Trouble Shooting When troubleshooting, first manually turn the hearing aid(s) off then on again to reset the device. See the chart below if symptoms persist after manual reset. Symptom No Sound Possible Problem • Battery is low/dead • Switch is in the off position •...
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Symptom Not Loud Enough Possible Problem • Battery is low/dead • Speaker opening may be blocked • Hearing may have changed Possible Solution • Replace battery • See a Zounds Hearing Consultant...
The link is the module that connects to the hearing aid via an ultra fine wire to the precision high fidelity miniature speaker within the ear canal. Zounds, the manufacturer of the link sold under this agreement, offers the original purchaser a non- transferable 90 day manufacturer’s warranty covering the link...
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A claim for warranty service must be made by contacting Zounds at the phone number listed on the Purchase Agreement. Proof of purchase must be provided at the time of your claim for warranty service. Unauthorized service on the...
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PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND, EVEN IF ZOUNDS WAS AWARE OF THE RISK OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF SUCH REMEDY. NOTICE: A HEARING AID WILL NOT RESTORE NORMAL HEARING NOR WILL IT PREVENT FURTHER HEARING LOSS.
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To locate a Zounds Hearing Center or a Zounds Hearing Consultant in your area, please visit: ZoundsHearing.com or contact: Zounds Hearing, Inc. 4405 E Baseline Road, Suite 114 Phoenix, AZ 85042 1-888-5ZOUNDS (Weekdays 8:30am to 4:30pm Mountain Standard Time)
Warnings Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed Physician before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
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• Acute or chronic dizziness. • Unilateral hearing loss of sudden or recent onset within the previous 90 days. • Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. • Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
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Important Notice for Prospective Hearing Aid Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed Physician before purchasing a hearing aid. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased.
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Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed Physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
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Other Warnings • Do not use your hearing aid in potentially explosive environments. • Do not open the hearing aid. Opening the product will void the manufacturer warranty. • Do not dispose of the hearing aid in fire, as the battery may explode.
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National Battery Hotline at (202) 625-3333. • Hearing aids should be used only as directed and adjusted by your trained Hearing Consultant. • A hearing aid may stop functioning, e.g. if the battery goes dead. You should be aware of this possibility, in particular if you are in traffic or otherwise depend on warning sounds.
Other Information Zounds Hearing, Inc. 4405 E Baseline Road, Suite 114 Phoenix, AZ 85042 1-888-5ZOUNDS (Weekdays 8:30am to 4:30pm Mountain Standard Time) ZoundsHearing.com Zounds and Zounds logo are among the registered and unregistered trademarks of Zounds Hearing, Inc.
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The information contained in Zounds owner’s manuals is believed to be correct at the time of printing. Zounds reserves the right to change or modify any information or specifications without notice. The contents of Zounds user’s manuals are provided “as is”.
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