Blackberry Torch 9850 User Manual page 308
Torch series
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Also See for Torch 9850:
- User manual (361 pages) ,
- Get started (45 pages) ,
- Manual (16 pages)
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User Guide
I can't unlock my smartphone using my smart card
Try the following actions:
•
Verify that the correct smart card is inserted in the smart card reader.
•
Verify that the smart card is inserted in the smart card reader correctly.
•
Verify that you typed the smart card password correctly. You should have received this password when you received your
smart card.
•
If you use a certificate to authenticate your smart card, verify that the certificate isn't revoked or expired.
I can't download a certificate
If you changed the connection type that your BlackBerry® smartphone uses to connect to the LDAP-enabled server or DSML-
enabled server, try switching to the default connection type.
I can't download a PGP key from an LDAP-enabled server
Try the following actions:
•
Verify that your organization permits you to download PGP® keys from an LDAP-enabled server. For more information,
contact your administrator.
•
If you changed the connection type that your BlackBerry® smartphone uses to connect to an LDAP-enabled server, try
using the default connection type.
306
Security
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Troubleshooting
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