Summary of Contents for MasterForce 24208
- Page 1 SMART GARAGE DOOR OPENER USER MANUAL MODEL #24208 SKU: 425-1674 Customer service: 1.877.436.4402 REV /1022...
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Page 2: Table Of Contents
TABLE OF CONTENTS Congratulations on purchasing your Masterforce Carton Contents Setting the Force .......... -
Page 3: Carton Contents
CARTON CONTENTS Photo Eye Power Head Safety System Header Bracket Door Bracket Door Arms Sprocket Cover Hanging Bracket Belt Assembly Emergency 2 x Clevis Pins 2x Clevis Pins 1 x Clevis Pins Rail Trolley Pulley 1 x Master Link Release Handle 5/16"... -
Page 4: Before You Begin / Safety Instructions
BEFORE YOU BEGIN SAFETY INSTRUCTIONS WARNING Measure door height. Check mounting Check your toolbox. locations. Are additional Do you have all the To reduce the risk of severe injury or death: reinforcement tools needed? 1. READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS. materials needed? 7.5 feet (2.28 m) -
Page 5: Preparation / Tools Needed
PREPARE GARAGE DOOR FOR INSTALLATION TOOLS NEEDED DO NOT RE-USE PARTS AND WIRING FROM AN OLD OPENER. YOUR NEW MASTERFORCE OPENER WILL Level NOT WORK IF OLD PARTS AND WIRING ARE USED. THIS WILL Adjustable Wrench ALSO VOID THE WARRANTY. -
Page 6: Rail Assembly
RAIL ASSEMBLY Look in the box for: Connect rails starting with the rail header segment. To apply additional force tap gently on the end of the connected rail segments with a rubber mallet or on padded flooring. Securely connected by applying force Rail –... -
Page 7: Rail And Power Head Assembly
RAIL AND POWER HEAD ASSEMBLY Look in the box for: Use garage door opener carton to assemble rail to power head. Use packing material as protective base for power head. Power Head Rail Bracket Carton Protective base Insert rail-end segment into Insert clevis pin into rail Insert hitch pin into clevis pin bracket as shown. -
Page 8: Installing Belt
INSTALLING BELT Look in the box for: Slide trolley onto the rail. Make sure the arrow on the trolley points toward the door. Trolley Clevis Pin 3/8" x 1-3/4" Pulley Master Link Hitch Pin 1.1 Insert a temporary screwdriver into the hole approximately 10-1/4” from the end of the Rail - Header Segment. - Page 9 Connect the Trolley Sha to the Trolley Sha Connector on the belt, using the Master Link Set. Slide the Trolley Sha into the Trolley until a “click” is heard when they are connected and locked. With the trolley positioned against the screwdriver, pull the remaining belt straight along the rail and engage belt teeth around the sprocket.
- Page 10 Look in the box for: A er the belt is connected, attach the Sprocket Cover to the opener with the screw and nut provided. Sprocket Cover Front Rear Tab Self-Threading Screw Flange Nut Rotate the Belt Connector towards the Trolley Sha until the Tighten the Flange Nut on Trolley Sha against the #8-18 x 5/16 belt is slightly loose about 1/4”...
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Page 11: Mounting Header Bracket
MOUNTING HEADER BRACKET Look in the box for: Mark the center line above the door with a pencil. Open door to the highest point of travel. Header Bracket 2 x Lag Screws 5/16" x 1-1/2" Highest Point of Travel Center Line WARNING To prevent SERIOUS INJURY: •... -
Page 12: Attaching Rail And Mounting Door Bracket
ATTACHING RAIL AND MOUNTING DOOR BRACKET Look in the box for: Use garage door opener carton to support power Position door bracket on centerline of the top head. Rail header segment end should be pointing garage door panel. Door bracket should be 2-4 to header bracket. -
Page 13: Mounting Power Head To Ceiling
MOUNTING POWER HEAD TO CEILING Look in the box for: Angle Iron align power head with rail assembly to (not included) Structural 4 x Lag Screws 4 x Bolts centerline. Fully open door manually and 5/16" - 18 x 1" 5/16"... -
Page 14: Attaching Door Arms
ATTACHING DOOR ARMS Look in the box for: Close your garage door and Fasten straight door arm to Attach door arms with two Curved Door Arm Straight Door Arm disengage trolley. Fasten trolley with a 5/16" x 1" clevis 5/16" bolts and flange nuts. curved door arm to the door pin and secure with hitch pin. -
Page 15: Installing Emergency Release Handle
INSTALLING EMERGENCY RELEASE HANDLE Look in the box for: * VERY IMPORTANT! * Emergency release handle must clear all vehicles. An emergency release handle set too low may get caught by the vehicle and cause damage to the opener. Measure from the floor to the top of your vehicle and set the emergency release handle above this measurement. -
Page 16: Connecting Photo Eye Safety System
CONNECTING PHOTO EYE SAFETY SYSTEM Look in the box for: Mount photo eyes using #12 x 1-1/4" screws provided. Run wire to power head. Use insulated staples to secure photo eye wires to wall and ceiling. Alternative mounting location: 4 x Screws Photos eyes Door track / wall mounting. -
Page 17: Connecting Power And Aligning Photo Eye Safety System
CONNECTING POWER AND ALIGNING PHOTO EYE SAFETY SYSTEM NOTICE: * DO NOT OPERATE OPENER AT THIS TIME * The garage door opener cannot be programmed For Permanent Wiring ONLY and will not close the door until photo eye safety Plug power head into a grounded outlet ONLY. If there is no system are installed and aligned. -
Page 18: Before We Start Programming The Opener
BEFORE WE START PROGRAMMING THE OPENER Before programming the garage door opener please ensure the following steps are completed: 1. Door is fully closed. 2. Photo eyes are aligned. Emitter Sensor Green LED ON Red LED ON Aligned Steady Red & Green LED When the door is closed, the leading edge of the the garage door by hand until the trolley engages... -
Page 19: Travel Limit Adjustment - Up Limit
NOTICE: With door in the closed position, press and release “Limit” button, the green (UP) LED will illuminate. Travel limits and auto force setting must be set for Press and hold the “Up” button while the "Up" light is illuminated until door reaches desired open position. the opener to work. -
Page 20: Travel Limit Adjustment - Down Limit
NOTICE: With door in the open position, press and release “Limit” button twice, the red (DOWN) LED will illuminate. Travel limits and auto force setting must be set for Press and hold the “Down” button while the "Down" light is illuminated until door reaches desired close the opener to work. -
Page 21: Setting The Force
SETTING THE FORCE NOTICE: Following limit-setting, the unit is now ready to Travel limits and auto force setting must be set for automatically adjust the forces for opening and closing the the opener to work. All steps on pages 17-19 must door. -
Page 22: Final Adjustments And Testing
FINAL ADJUSTMENTS AND TESTING Test the Safety Reversal System Open door using Place a 1-1/2 inch (3.8cm) flat solid Use door control or remote to close door. door control. object on the floor, centered under Door MUST reverse* upon making contact the garage door. -
Page 23: Connecting Deluxe Door Control
CONNECTING DELUXE DOOR CONTROL * GARAGE DOOR OPENER WILL NOT OPERATE UNTIL PROGRAMMED * Look in the box for: Strip 7/16 inch (11 mm) of insulation from wire and separate wires. Wire deluxe door control to power Connect one wire to each of the two screws on the back of the door control. Deluxe Door buttons will not function properly. -
Page 24: Programming Handheld Remote
2. The “OK” LED will illuminate * Additional buttons on remote indicating ready for can be used to program multiple 2 x flashes programming. separate Masterforce garage door openers* 2 x beeps Beeps WARNING 30 sec Press and release LEARN... -
Page 25: Wireless Keypad
"It is recommended to program and test the keypad before mounting." Look in the box for: 1. Press and release the “Learn” button. Enter your 2-6 digit PIN within "OK" LED will flash and beep Wireless 2 x Lag Screws 30 seconds and press the twice indicating code is set. -
Page 26: Motion Activated Security Lighting
MOTION ACTIVATED SECURITY LIGHTING * GARAGE DOOR OPENER WILL NOT OPERATE UNTIL PROGRAMMED * Look in the box for: To deactivate motion sensing: Security lighting is activated Motion sensing is turned on and remains on for 4.5 by default and will activate Press and hold “LIGHT"... -
Page 27: Battery Backup
BATTERY BACKUP Battery and Status Indicator Power mode Status Indicators Description Battery is fully charged Green AC120V mains WARNING Green Battery is being charged Status Opener is powered by Green Green battery • 1. RISK OF EXPLOSIVE GASES: Legend • To reduce risk of battery explosion: Power outage Opener is operating with LED off... -
Page 28: Battery Backup Maintenance
BATTERY BACKUP MAINTENANCE Unscrew the front panel. Remove wires of BBU connector from the tab located at the top of the BBU holster. Unplug connector from the BBU . WARNING • 1. RISK OF EXPLOSIVE GASES: • To reduce risk of battery explosion: DO NOT CRUSH DO NOT SHORT Plug the new BBU/cover connector. -
Page 29: Installing The Smart Garage Door Controller
INSTALLING THE SMART GARAGE DOOR CONTROLLER Look in the box for: Installation and programming of your Masterforce Smart Garage Door Opener is now complete. Installation Guide • Locate the Smart Garage Door Controller • Follow instructions in the Smart Garage Door Controller Installation Guide (separate manual) to add smartphone control to your garage door opener. -
Page 30: Using Your Garage Door Opener
USING YOUR GARAGE DOOR OPENER WARNING Activating the Opener To prevent SERIOUS INJURY or DEATH: • READ AND FOLLOW ALL INSTRUCTIONS AND Controls Operation WARNINGS IN THE OWNER’S MANUAL AND LABELS Momentary press large button on the door control, the door starts to •... - Page 31 USING YOUR GARAGE DOOR OPENER WARNING Door Status vs. Activation To prevent SERIOUS INJURY or DEATH: • Use emergency release to disconnect trolley Door Status Activation Using Door Control / Remote Control ONLY when the door is CLOSED to prevent unexpected rapid falling in case of a unbalanced / Door at fully open / close position Door will move to fully close / open position...
- Page 32 USING YOUR GARAGE DOOR OPENER WARNING Courtesy Light / Buzzer Responses To prevent SERIOUS INJURY or DEATH: • Use emergency release to disconnect trolley Operation / Condition Courtesy Light / Buzzer Responses ONLY when the door is CLOSED to prevent unexpected rapid falling in case of a unbalanced / poor-conditioned door.
- Page 33 USING YOUR GARAGE DOOR OPENER Manual Operation In case of a power failure or door obstruction, PULL EMERGENCY HANDLE to release door from opener. To Disengage Trolley for Manual Operation With door closed, pull down emergency handle to disengage position. Door can be raised / lowered manually. NOTE: Do not yank or pull hard, as this could cause damage to the trolley.
- Page 34 USING YOUR GARAGE DOOR OPENER Using the Deluxe Door Control Large button – Press and release to open/close the door Light – Turns the courtesy light on/off Press and hold to activate/deactivate motion sensing security lighting Vacation Lock Unlock – Slide lock button to the right to enable all remotes, door control and accessories. masterforceopeners.com Customer Service: 1-877-436-4402...
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Page 35: Troubleshooting
TROUBLESHOOTING NOTICE Problem Possible Cause / Solution Opener will not work until you set the travel limits and the auto force adjustment. You must follow all Opener does not close and beeps x 20 The photo eye may be obstructed, not properly aligned or steps located on pages 17-19. - Page 36 TROUBLESHOOTING Problem Possible Cause / Solution Opener is working properly but Replace LED cluster. courtesy light does not turn on Courtesy light does not turn off Replace logic board. Opener hums as trolley hits the 1. Disconnect trolley by using the emergency release. trolley stop 2.
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Page 37: Maintenance
MAINTENANCE Schedule Maintenance Once a month Door balance test, refer to page 3. Twice a year Safety reversal test, refer to page 20. Once a year Belt (refer to page 8 for adjustment if necessary). • Limit and Force adjustment may be necessary due to weather conditions. - Page 38 LIMITED WARRANTY AND LIMITATION OF LIABILITY NOTICE: This product is not warrented for commercial use. Decko Products warrants this product, to the original purchaser, for the initial residence Please include a brief description of the problem and a dated proof-of-purchase in which it is installed (upon verification that it is installed correctly) to be free from receipt with any product returned for warranty repair.
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Page 39: Warranty
WARRANTY REGISTRATION CARD CUSTOMER FIRST NAME: ___________________________________ improper installation, operation, maintenance, or storage; nor to excess of recommended maximums CUSTOMER LAST NAME: ____________________________________ as set forth in the instructions. CUSTOMER ADDRESS: _____________________________________ Any oral statements about the product made by the seller, Decko Products, the representatives, or any other parties do not constitute warranties, shall not be relied upon by the user, and are not part __________________________________________________________ of the contract for sale. -
Page 40: Spare Parts
SPARE PARTS Name/Description Part # INSTALLATION PARTS Header Bracket 24919 Door Bracket 24917 Hardware Bag/Emergency Release Handle 24925 Curved Door Arm 24923 Straight Door Arm 24921 Hanging Bracket 24941 ACCESSORIES Photo Eye Safety System 24913 3 Button Handheld Transmitter 25003 Clevis Pin Hitch Pin Self-Threading Flange Lag Screws Bolt... -
Page 41: Opener Assembly Parts
OPENER ASSEMBLY PARTS OPENER ASSEMBLY PARTS Name/Description Part # INSTALLATION PARTS Sprocket/Belt Pulley Cover RP-013 Name/Description Part # Rail Bracket RP-018 INSTALLATION PARTS Sprocket/Pulley RP-025 Sprocket/Pulley Cover 24960-1 Chassis Rail B racket 24887 Power Module LED RP-350 Belt Sprocket 24994 GUDT-350 Chassis 24995... - Page 42 SMART GARAGE DOOR OPENER USER MANUAL MODEL #24208 SKU: 425-1674 masterforceopeners.com Customer Service: 1-877-436-4402...
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