TOOBUR IDW16 Faq

Q1. What are the steps to connect my watch to Bluetooth using the App?
A: Instructions for Activating and Setting Up Your Watch:
1. Please kindly charge this watch to activate it first.
2. Search app VeryFit in the app store to download this app directly.
compatible with IOS 9.0 or above and Android 6.0 or higher smart phones only, it is not
compatible with PC, iPad or Tablets.
3. Register an app account by using your email address. After you registered the app account, you
will receive a verification code in the registered email address to activate it.
4. Please keep in mind that you cannot connect the watch directly to your phone's Bluetooth,
even if it shows as successfully connected. You must first turn on your phone's Bluetooth and
then log in to the VeryFit app to connect the watch.
Please follow these steps to test the connection:
1. Make sure the watch is fully charged and close to your phone, the Bluetooth of your phone
has been turned on;
2. Please install the latest version of the "VeryFit", set to trust this app, and turn on the
function that app auto-launch if you have the option when install the app. Please allow all the
requirements of the app;
3. Please turn on the GPS function on your phone if there is a reminder when pairing;
4. Enter into the page of the Device, please click the top right "+" button to search the device,
until it shows "IDW 16" in this page and select the bracelet to do the connecting;
Note: Some smart phones have the access restriction, please enter into the "Permissions" of your
phone's setting, and find the application, then set it as a trusted app.
Q2. Why is my watch unable to connect or bind with the App?
A: Troubleshooting Guide: Watch Not Connecting to VeryFit App
1. Proximity Check: Ensure the watch is near the phone; the watch screen should light up during
connection.
2. Phone Bluetooth Issues: If phone Bluetooth malfunctions, turn it off, restart the phone, and
enable Bluetooth again.
3. Check Current Connections: On the main watch page, slide right to check Bluetooth status.
White icon indicates connected; red icon indicates not connected.
4. Update VeryFit App:Android users: Download the latest VeryFit App from Google Play; iOS
users: Download the latest version from the App Store.
5. System Compatibility: Android: Requires version 6.0 or above; iOS: Requires version 9.0 or
above (iPhone 5S minimum).
6. Previous iOS Connection: If connected to another iOS device before, ignore Bluetooth on the
FAQ Help Manual
APP "VeryFit" is