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Using TZO.COM™ Dynamic DNS and a D-Link™ 804-HV
router for Remote Viewing with your Samsung™ SHR-
2XXX and SHR-4XXX Series DVR
This document explains how to best setup a Samsung™ SHR series DVR using a Dynamic or
Static IP connection and TZO.COM™ Dynamic DNS. This setup is based on a D-Link™ 4 port
wired router model 804-HV. In this document, you will learn how to:
Login and setup the D-Link™ 804-HV Router with the TZO Dynamic DNS service
·
Configure the D-Link™ router to add services and open the ports needed for remote viewing and
·
administration of your Samsung™ DVR (TCP Port 554-557 and UDP 8000-8159)
Configure the IP address, gateway and DNS of the DVR so it works with the D-Link™ router.
·
Connect to your Samsung™ DVR from any Windows based PC on the same network
·
Connect to your Samsung™ DVR from any REMOTE PC over the Internet using Smartviewer
·
software
Troubleshooting your DVR if you are having trouble connecting
·
Please Note: The product names used in this document are for identification purposes only. All trademarks and registered
trademarks are the property of their respective owners.
BEFORE YOU BEGIN
SETUP THE ROUTER AND DVR ACCORDING TO THE MANUAL
-----------------------------------------------------------------------
Initial D-Link™ router setup:
You should SETUP THE D-LINK™ ROUTER for your Internet Connection according to the ISP and D-Link™
Manual. Make sure you can browse the Internet and use the Internet normally before you continue.
* If you use PPPoE DSL, make sure you set the CONNECT MODE to ALWAYS-ON under the WAN Settings
during configuration of the D-Link™ Router.
Initial DVR Recording and Camera setup:
You should now setup the DVR for your preferences using the Manual/Guide that came with your DVR.
You do not need to setup the IP address on the DVR at this point, we cover that below to ensure the IP
is in the desired format for this document. If the DVR is already setup, continue below for details on
setting the IP address properly on the DVR.
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Related Manuals for Samsung SHR-2XXX
Summary of Contents for Samsung SHR-2XXX
- Page 1 · administration of your Samsung™ DVR (TCP Port 554-557 and UDP 8000-8159) Configure the IP address, gateway and DNS of the DVR so it works with the D-Link™ router. · Connect to your Samsung™ DVR from any Windows based PC on the same network ·...
- Page 2 Setting up the TZO Dynamic DNS ------------------------------------------------------------------------------------------ SIGNING UP AND ENABLING THE D-LINK™ ROUTER WITH TZO DYNAMIC DNS: A) Make sure you are signed up with a trial account, or have paid for a TZO subscription (Standard or Premier service) **If you do not have a TZO Key and Domain Name selected, sign up for a free 30 day trial domain at http://YourDVR.tzo.com...
- Page 3 When ordering, use the email address you used when signing up. D-LINK™ PORT FORWARDING AND OTHER ROUTER CONFIGURATION: ----------------------------------------------------------------------------------------- *IMPORTANT NOTE before you start on PORT FORWARDING and Port Blocking: * If DSL is being used for a broadband connection to your DVR, check with your ISP to make sure that your DSL modem is in "bridge mode"...
- Page 4 Step 3) In the list of Virtual Servers, we will add ports 554-557 first, then ports 8000-8159 in a second process. In order to add a new service for ports 554-557, fill in the blanks as shown in the screenshot below and then click the APPLY button.
- Page 5 Step 4) In order to add a new service for ports 8000-8159, fill in the blanks as shown in the screenshot below and then click the APPLY button. Select Enabled Name: DVR2 Private IP: 200 Protocol: Both Private Port: 8000-8159 Public Port: 8000-8159 Schedule: Always This will add in the service for ports 8000-8159 in the Virtual Server list.
- Page 6 Under the TOOLS TAB, scroll down to REMOTE MANAGEMENT and then setup the REMOTE MANAGEMENT features as shown in the screenshot below. Using the D-Link™ router, you can only set a specific IP address to control from, so there is some limitation in this router for remote management.
- Page 7 CONNECTING THE DVR TO THE ROUTER AND ASSIGNING THE IP ADDRESS ----------------------------------------------------------------------------------------- The first step in the whole process is to setup the DVR and the cameras. Consult your DVR manual for setup details as explained at the beginning of this document. Once the DVR is powered up and the cameras are setup, you should then connect the DVR to the router using a standard RJ-45 ETHERNET cable.
- Page 8 3) You will now see a screen similar to the one shown below – this is the Menu Setup screen. Use the cursor buttons to scroll down to the NETWORK setup. Once you select the NETWORK menu, press the RIGHT cursor button 4) You should use the cursor buttons to scroll over to IP SETTINGS and then press the ENTER button...
- Page 9 5) Now that you are in the IP SETTINGS setup menu as shown below, we need to edit the network settings to match your router. Use the cursor buttons and enter button to scroll down, select and change the IP address, and then adjust the gateway and DNS. Ding this will make sure your DVR’s Network and IP settings are setup to work with your router.
- Page 10 CONNECTING TO YOUR SAMSUNG™ DVR AND VIEWING LIVE AND RECORDED VIDEO - (INTERNAL VIEWING ON THE SAME NETWORK) ------------------------------------------------------------------------------------------ Before you attempt to test the configuration from a remote location, you should perform some tests internally (on the same network where the DVR is located) and attempt to connect to the DVR using the Samsung™...
- Page 11 Step 2) Once you click the SETUP as shown in the screenshot above, you will see a screen similar to the one below. Click on the SITE SETUP tab as shown. Then click the NEW button in the lower left of this screen and continue to step 3 below.
- Page 12 Step 3) Once you click the NEW button in the lower left as shown in step 2, you will see the NEW DVR dialog box. Enter in the ADDRESS TYPE as STATIC IP. The name should be INTERNAL and enter the IP address that you set the DVR to in this tutorial (192.168.1.200).
- Page 13 Step 4) We now need to add this site to the SITE LIST. Click the ADD button as shown circled in red in the screenshot below to add the site to the SITE LIST. After you ADD the site to the site list, you then need to click the APPLY button, and then CLOSE again to get back to the main screen.
- Page 14 Step 6) You are now connected! You can view live video, rewind, fast forward, and more! In order to get the full details, see the SMARTVIEWER manual that came with the DVR. * If you get the error or cannot connect to the DVR and see either live or recorded video, check the IP, DVR IP and Port settings and status of the DVR and try again.
- Page 15 CONNECTING TO YOUR SAMSUNG™ DVR AND VIEWING LIVE AND RECORDED VIDEO - (REMOTE VIEWING OVER THE INTERNET) ------------------------------------------------------------------------------------------ USING SMARTVIEWER REMOTE SOFTWARE TO CONNECT: --------------------------------------------------------------------------- Using the SMARTVIEWER software that came with your DVR, you can connect to the DVR by going to the TZO DOMAIN NAME of the DVR.
- Page 16 Step 2) Once you click the SETUP as shown in the screenshot above, you will see a screen similar to the one below. Click on the SITE SETUP tab as shown. Then click the NEW button in the lower left of this screen and continue to step 3 below.
- Page 17 Step 3) Once you click the NEW button in the lower left as shown in step 2, you will see the NEW DVR dialog box. Enter in the ADDRESS TYPE as URL as shown below. The name should be YourDVR.TZO.COM and enter the URL (Domain Name) that you selected when you signed up with TZO. In this example, we are using YOURDVR.TZO.COM.
- Page 18 Step 4) We now need to add this site to the SITE LIST. Click the ADD button as shown circled in red in the screenshot below to add the site to the SITE LIST. After you ADD the site to the site list, you then need to click the APPLY button, and then CLOSE again to get back to the main screen.
- Page 19 Step 6) You are now connected! You can view live video, rewind, fast forward, and more! In order to get the full details, see the SMARTVIEWER manual that came with the DVR. * If you get the error or cannot connect to the DVR and see either live or recorded video, check the IP, DVR IP and Port settings and status of the DVR and try again.
- Page 20 TROUBLESHOOTING YOUR DVR - INTERNAL AND REMOTE CONNECTIONS ------------------------------------------------------------------------------------------ * If you get the error UNABLE TO CONNECT cannot connect to the DVR and see either live or recorded video, check that the TZO DOMAIN NAME is typed correctly. Review the below steps if you still can’t connect? STEP 1) If you have having trouble connecting to the DVR, Contact an individual at the same location where the...
- Page 21 Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 3ms, Average = 1ms -------------------END PING EXAMPLE-------------------------------- Write this IP address down and continue with the steps below. If you get UNKNOWN HOST, you may not be using the right domain name, may have spelled it wrong, or your TZO Dynamic DNS subscription may have expired.
- Page 22 D) Make sure the TZO DDNS has been installed on either a PC at that location or in the router. Note the domain name that you used. In this example, we use YourDVR.tzo.com E) Leave that location as soon as possible so you can test the current IP. You can also call a co-worker or friend at a different location that DVR SMARTVIEWER Viewing application.
- Page 23 ------------------------------------------------------------------------------------------------ If you see a different IP address than you wrote down in Step C above? ------------------------------------------------------------------------------------------------ If you are Running TZO software: This above means the TZO software is not running, has been shut down or not installed/setup yet, or may have been set wrong. Check the TZO software and make sure the SIGNON options in TZO is set to DEFAULT MODE If you are Using TZO in a router: This above means your router has not properly updated the TZO DDNS, check the DDNS settings in the router and try rebooting the router.