Novita W16 Operating Instructions Manual

Instant hot/cold ro water dispenser
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W16
SMART . ERGONOMIC . FUNCTIONAL
INSTANT HOT/COLD RO
WATER DISPENSER
X
NO
INSTALLATION
FILTRATION SYSTEM
SIX PRESET
VOLUMES
TDS MONITORING
PRODUCT FEATURES
REVERSE OSMOSIS WATER
4-STAGE RO
HOT/COLD/
AMBIENT WATER
REAL-TIME
5.5L LARGE
SOURCE TANK
OPERATING INSTRUCTIONS
E-WARRANTY APPLICATION
Please read instructions before using Instant Hot/Cold Water Dispenser
3 SECS INSTANT
HEATING
5.5L
PORTABLE RO
WATER PITCHER
BPA
FREE
NINE TEMPERATURE
SETTINGS
BPA-FREE & FOOD
GRADE MATERIALS

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Questions and answers

Yuli
February 17, 2025

How come my water dispenser no come out the hot water. The screen E6

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1 comments:
Mr. Anderson
February 17, 2025

The E6 error code on the Novita W16 water dispenser indicates that during the instant heating process, the temperature does not rise by 5°C in more than 5 seconds. This suggests a malfunction in the heating process. To resolve this issue, you should contact Novita Customer Care Centre for further assistance.

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Summary of Contents for Novita W16

  • Page 1 FREE SMART . ERGONOMIC . FUNCTIONAL INSTANT HOT/COLD RO WATER DISPENSER PRODUCT FEATURES REVERSE OSMOSIS WATER NINE TEMPERATURE 4-STAGE RO HOT/COLD/ 3 SECS INSTANT INSTALLATION FILTRATION SYSTEM AMBIENT WATER HEATING SETTINGS 5.5L SIX PRESET REAL-TIME 5.5L LARGE PORTABLE RO BPA-FREE & FOOD VOLUMES TDS MONITORING SOURCE TANK...
  • Page 2: Table Of Contents

    LIMITED WARRANTY TERMS & CONDITIONS LIMITED WARRANTY EXTENSION – EXTENDED CARRY-IN WARRANTY This product includes: • novita Instant Hot/Cold RO Water Dispenser W16 • Operating Instructions & E-Warranty Application (e-Copy) • Starter Guide • Hydro-RO+™ 3,600 Litres*/12 Months Filter Set Please contact us immediately if any of the above-mentioned items are not included.
  • Page 3: Product Description

    INSTANT HOT/COLD WATER DISPENSER PRODUCT DESCRIPTION SOURCE TANK COVER SOURCE TANK FILTER COMPARTMENT COVER VENTILATION HOLES PITCHER POWER PLUG & CORD CONTROL PANEL PPC FILTER DRIP TRAY HYDRO-RO+™ FILTER...
  • Page 4 INSTANT HOT/COLD WATER DISPENSER CONTROL PANEL DESCRIPTION °C WARM RESET AMBIENT TDS OUT TDS IN COOLING LOCK TEMP COLD DISPENSE WATER BUTTON FILTER 1 LIFESPAN INDICATOR DECREASE WATER TEMPERATURE BUTTON FILTER 2 LIFESPAN INDICATOR COOLING BUTTON TEMPERATURE INDICATOR VOLUME BUTTON HOT WATER BUTTON CHILDLOCK BUTTON INTERNAL COLD TANK WATER SHORTAGE INDICATOR...
  • Page 5 • It is strongly recommended to replace the filter accordingly to its recommended usage for hygiene purposes & optimum performance. • novita Instant Hot Water Dispenser W11 is meant for use in municipally treated water but NOT water that is microbiologically unsafe and unknown.
  • Page 6: Setting Up

    INSTANT HOT/COLD WATER DISPENSER SETTING UP Place the unit on a stable and level surface with proximity to a power supply to prepare the unit set up. Stable & Level Surface • There should be 20 cm clearance between the wall and by the sides of the unit for proper ventilation. •...
  • Page 7: First Time Usage & Filter Commissioning

    INSTANT HOT/COLD WATER DISPENSER Place the filled source water tank back into its designated compartment and exert some pressure to press it down to make sure it is connected in position. Reattach the source water tank cover back onto the unit. Align and assemble the magnetic drip tray onto the unit as illustrated.
  • Page 8: Preparing Unit For Transportation

    INSTANT HOT/COLD WATER DISPENSER PREPARING THE UNIT FOR TRANSPORTATION Turn off the power supply and disconnect the power plug. Lift up the source tank cover. Remove the source tank and empty the content. Direct the water drainage outlet towards a sink or prepare a container prior to removing the drainage outlet stopper. Promptly attach the water discharge hose to the drainage outlet to drain out all the remaining water inside the internal purified water tank.
  • Page 9: Using The Instant Hot/Cold Ro Water Dispenser

    INSTANT HOT/COLD WATER DISPENSER USING THE INSTANT HOT/COLD RO WATER DISPENSER 1. CHILDLOCK (APPLICABLE HOT WATER ONLY) Childlock is activated by default as a safety feature and its corresponding indicator illuminates in red. To deactivate, touch the childlock button • When the unit is left idle for 10 seconds, Childlock will be auto activated 2.
  • Page 10 INSTANT HOT/COLD WATER DISPENSER 9. REVERSE OSMOSIS INDICATOR When unit is undergoing the reverse osmosis process, its corresponding reverse osmosis indicator illuminates. Once the process is completed, the reverse osmosis indicator stops illuminating. 10. PITCHER WATER SHORTAGE INDICATOR The pitcher water shortage indicator illuminates when the water level is lower than the minimum water level.
  • Page 11 INSTANT HOT/COLD WATER DISPENSER 3,000 LITRES*/12 MONTHS FILTER REPLACEMENT For optimum performance, it is recommended to replace the filter once every 3,600 litres* of water/12 months from initial usage, whichever comes first for optimum performance and hygiene purpose. The filters is designed and produced for approximate 3,600 litres* of municipally treated water purification. Prolonged usage of exhausted filters would compromise water quality and flow rate, affecting performance and usage experience.
  • Page 12 • Shut off water supply before installation. • Please take note of the filter sequence and ensure they • For optimum water purification results, W16 auto rinse • For optimum water purification results, W16 auto rinse • For optimum water purification results, W16 auto rinse properly installed.
  • Page 13: Cleaning & Maintenance

    INSTANT HOT/COLD WATER DISPENSER CLEANING & MAINTENANCE For external maintenance, regularly use a damp cloth to wipe the surface to prevent accumulation of dust. It is recommended to regularly maintain and clean the source tank, pitcher and drip tray on weekly basis. As a good practice, empty the source tank and pitcher, clean it at least once a week. •...
  • Page 14 INSTANT HOT/COLD WATER DISPENSER 2. PITCHER Remove the pitcher and empty the content. Prepare a solution mixture of 50% white vinegar and 50% clean tap water and soak it inside the pitcher for 15 minutes to remove any possible minerals scaling or deposits. Rinse Drain and discard the soaked solution mixture.
  • Page 15: Safety Precautions

    Servicing should only be conducted Always use room temperature or tap DO NOT use mirco-biologically by professional service technicians water for filtration. unsafe water. from novita. 45º 20cm 20cm DO NOT tilt the unit more than Allow adequate clearance and space DO NOT move or incline the unit forty-five (45º) degrees during...
  • Page 16 INSTANT HOT/COLD WATER DISPENSER SAFETY PRECAUTIONS Stable & Level Surface Keep the unit away from direct DO NOT place any heavy objects on Always place the unit on a stable and sunlight or any heat source. top of the unit. level surface.
  • Page 17: Safety Instructions

    Always remember to MAINTAIN and REPLACE the filter according to its stipulated maintenance or exhaustion date. Ensure that the filter and all parts of novita Instant Hot/Cold RO Water Dispenser W16 are not cracked or damaged at all times. When damaged, the water purification process is compromised and the water might hence be unfit for consumption.
  • Page 18: Troubleshooting

    • Power plug is not connected properly or connection is loose. • Ensure that power plug is connected snugly. • Power plug or cord is damaged. • Turn OFF power and contact novita Customer Care Centre. • Power cut-off. • Check power source & contact a qualified electrician if power cutoff is caused by adnormal electrical pressure or overloaded circuit.
  • Page 19: Technical Specifications

    INSTANT HOT/COLD WATER DISPENSER TECHNICAL SPECIFICATIONS Product Name: Instant Hot/Cold RO Water Dispenser Model Name: Rated Power Consumption: 2150 Watts Heater Power Consumption: 2000 Watts Cooling Power Consumption: 65 Watts Rated Voltage/Frequency: 220 V / 50 Hz Net Weight: 10 Kg Dimension (W x D x H): 410 mm x 232 mm x 410 mm Source Water Tank Capacity:...
  • Page 20: Novita Customer Service Guarantee

    MINIMUM DOWNTIME Understanding that time is of the essence, for each servicing or repair, novita guarantees that we will only take up to 7 working days to get your product up and ready for collection. OPTIONAL HOME DELIVERY Time and convenience might not always be in the advantage of customers, hence, for a nominal fee of $12 one-way and $24 two-ways, customer can choose to use our delivery service instead of bringing in the product themselves.
  • Page 21: Limited Warranty Terms & Conditions

    This limited warranty is void if the serial number on the Product had been removed, erased, defaced, altered, tampered or is illegible. novita will repair or replace this product at their option and at no charge with new or reconditioned parts or Product if found to be defective during the limited warranty period specified above.
  • Page 22 Products and/or spare parts or for the purposes of complying with applicable policies, rules, regulations and law, without prior notice.
  • Page 23 COPYRIGHT © 2024 NOVITA SG DB/M/W16/V1/012024...
  • Page 25 SMART . ERGONOMIC . FUNCTIONAL INSTANT HOT/COLD RO WATER DISPENSER REVERSE OSMOSIS WATER FREE 4-STAGE RO HOT/COLD/ 3 SECS INSTANT NINE TEMPERATURE INSTALLATION FILTRATION SYSTEM AMBIENT WATER HEATING SETTINGS 5.5L SIX PRESET REAL-TIME 5.5L LARGE PORTABLE RO BPA-FREE & FOOD VOLUMES TDS MONITORING SOURCE TANK...

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