Canon TS3600 Series Online Manual
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Canon TS3600 Series Online Manual

Canon TS3600 Series Online Manual

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Do you have a question about the TS3600 Series and is the answer not in the manual?

Questions and answers

Linda Obrien
February 2, 2025

how do I clear stuck paper

-1
1 comments:
Mr. Anderson
February 10, 2025

To clear stuck paper from a Canon TS3600 Series printer, follow these steps:

1. If the paper is rolled up, gently pull it out.
2. Slowly pull out the paper to avoid tearing it.
3. Ensure all jammed paper is removed. If the paper tears, check for any remaining bits in the printer:
- Under the FINE cartridge holder.
- In any small spaces inside the printer.
- In the left and right empty spaces (B) in the printer.
4. Close the printer cover.
5. Plug in the printer and turn it back on.
6. All print jobs will be canceled, so restart the print job.

Note: When reloading paper, ensure it is suitable and loaded correctly. If a paper jam message appears after clearing the jam, check the printer again for any remaining paper. If the problem persists, contact Canon for repair.

This answer is automatically generated

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Summary of Contents for Canon TS3600 Series

  • Page 1 TS3600 series Online Manual English...

  • Page 2: Table Of Contents

    Canon Wi-Fi Connection Assistant Screen........
  • Page 3 Performing Maintenance Functions from Your Computer (Windows)....Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)......118 Cleaning the Print Heads.
  • Page 4 Safety..............138 Safety Precautions.
  • Page 5 Canon IJ Status Monitor........
  • Page 6 Canon IJ Status Monitor Description........
  • Page 7 Positioning Originals (Scanning from Computer)........319 Network Scan Settings.
  • Page 8 Scanning Problems (Windows)..........383 Scanning Problems.
  • Page 9 FINE Cartridge is Not Installed (168A)........427 1700.

  • Page 10: Using Online Manual

    Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual...

  • Page 11: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 12: Trademarks And Licenses

    Trademarks and Licenses Trademarks Licenses...

  • Page 13: Trademarks

    • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.

  • Page 14: Licenses

    Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 15 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
  • Page 16 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
  • Page 17 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
  • Page 18 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 19 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
  • Page 20 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 21 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
  • Page 22 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 23 ---- Part 12: Arista Networks copyright notice (BSD) ---- Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 24 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 25 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 26 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
  • Page 27 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 28 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
  • Page 29 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
  • Page 30 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 31 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 32 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
  • Page 33 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 34 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
  • Page 35 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
  • Page 36 * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 37 may be infringed by your derivative works or by other works in which the Apple Software may be incorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bug fixes or enhancements to Apple in connection with this software ("Feedback"), you hereby grant to Apple a non-exclusive, fully paid-up, perpetual, irrevocable, worldwide license to make, use, reproduce, incorporate, modify, display, perform, sell, make or have made derivative works of, distribute (directly or indirectly) and sublicense, such Feedback in connection with Apple products...
  • Page 38 PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2012 Zoltan Herczeg All rights reserved. STACK-LESS JUST-IN-TIME COMPILER -------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2009-2012 Zoltan Herczeg All rights reserved.
  • Page 39 LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 40: Updating The Mp Drivers

    Updating the MP Drivers Installing the MP Drivers...

  • Page 41: Printing From Ios Device (Airprint)

    Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Checking Your Environment First, check your environment. • AirPrint Operation Environment • iPhone, iPad, and iPod touch running the latest version of iOS •...
  • Page 42 Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options...
  • Page 43 Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. 6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7.
  • Page 44 Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Tap Print Center that is displayed in multitasking mode. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing.

  • Page 45: Easy Understanding Network Connections

    Easy Understanding Network Connections What is Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. • Connection methods vary depending on the wireless router type. •...
  • Page 46 Network Connection Settings/Setup Perform connection setup for the printer and computer/smartphone/tablet. For more on setup procedure, see the web page. Connecting with Wireless Direct Connecting with Wireless Direct Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet. •...
  • Page 47 Restrictions • Notices when printing using web service: Notice for Web Service Printing...

  • Page 48: Restrictions

    Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. However, you can use a Wi-Fi connection and Wireless Direct at the same time.
  • Page 49 device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. •...

  • Page 50: Network Connection Tips

    Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Switching Printer's Connection to Network or Devices Reconfiguration Method of Wi-Fi Connection Connecting with Wireless Direct...

  • Page 51: Default Network Settings

    XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 min. Enable/disable Bonjour Enable Service name Canon TS3600 series LPR protocol setting Enable RAW protocol Enable LLMNR Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. Wireless Direct Defaults...

  • Page 52: Detect Same Printer Name

    Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: •...

  • Page 53: Connects To Another Computer Via Lan/Changes From Usb To Lan Connection

    Connects to Another Computer via LAN/Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup.

  • Page 54: Printing Network Settings

    Network Diagnostics Network diagnostics – Diagnostic Result Diagnostic result XXXXXXXX Result Codes Result codes XXXXXXXX Result Code Details Result code details http://canon.com/ijnwt Wireless LAN Wireless LAN Enable/Disable WPS PIN CODE WPS PIN code XXXXXXXX Infrastructure Infrastructure Enable/Disable 3-2-1 Signal Strength...
  • Page 55 3-2-7 Channel Channel XX (1 to 13) 3-2-8 Encryption Encryption method None/AES 3-2-10 Authentication Authentication method None/WPA-PSK/WPA2-PSK/WPA3-SAE 3-2-11 TCP/IPv4 TCP/IPv4 Enable/Disable 3-2-12 IP Address IP address XXX.XXX.XXX.XXX 3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable...
  • Page 56 XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-33 IPsec IPsec setting Active/Inactive 3-2-34 Security Protocol Security method ESP/ESP & AH/AH/Blank (not selected) Wireless Direct/Access Operation mode for Enable/Disable Point Mode Wireless Direct 3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-3-2 Connection Connection status...
  • Page 57 WSD Printing WSD printing setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPD Printing LPD printing setting Enable/Disable RAW Printing RAW printing setting Enable/Disable Bonjour Bonjour setting Enable/Disable 5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) 5-11 LLMNR LLMNR setting...

  • Page 58: Switching Printer's Connection To Network Or Devices

    Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1.
  • Page 59 3. Reconfiguration Method of Wi-Fi Connection • If you want to switch to Wireless Direct when using the printer with Wi-Fi connection: • Connecting with Wireless Direct • Switching to a Wi-Fi connection when using the printer Wireless Direct: • If you connect the printer to your computer or smartphone via a wireless router for the first time to print, or if you want to change the connection frequency between the printer and the wireless router, perform the setup.

  • Page 60: Reconfiguration Method Of Wi-Fi Connection

    Reconfiguration Method of Wi-Fi Connection Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct). • For Windows: • See Changing the Connection Mode. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility. ◦...

  • Page 61: Connecting With Wireless Direct

    Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
  • Page 62 2. Select "XXXXXX-TS3600series" ("XXXXXX" represents last six digits of printer's MAC address.) from list displayed on smartphone/tablet/computer. Note • If "XXXXXX-TS3600series" does not appear on the list, Wireless Direct is not enabled. • Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.

  • Page 63: Wi-Fi Connection Assistant (Windows)

    Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important •...

  • Page 64: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers •...

  • Page 65: Starting Up Wi-Fi Connection Assistant

    Connection Assistant. Note • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant.

  • Page 66: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 67: Performing/Changing Network Settings

    Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings...

  • Page 68: Canon Wi-Fi Connection Assistant Screen

    Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup.
  • Page 69 Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
  • Page 70 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu...
  • Page 71 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.

  • Page 72: Performing Network Settings

    Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings （Supported models only） Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version.

  • Page 73: Performing/Changing Wi-Fi Settings

    Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
  • Page 74 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode.
  • Page 75 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.
  • Page 76 Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.
  • Page 77 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.

  • Page 78: Assigning Printer Information

    Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.

  • Page 79: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 80: List Of Models Which Does Not Support Ipv6 Configuration Via Usb Connection

    List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series •...
  • Page 81 • TR9530 series • TS3300 series • E3300 series...

  • Page 82: Wi-Fi Connection Assistant (Macos)

    Wi-Fi Connection Assistant (macOS) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important • Some functions may not be available depending on your model and software version.

  • Page 83: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the printer and computer. Important •...

  • Page 84: Starting Up Wi-Fi Connection Assistant

    Starting Up Wi-Fi Connection Assistant Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts diagnosis and repair of network.

  • Page 85: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 86: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 87: Handling Paper, Originals, Fine Cartridges, Etc

    Handling Paper, Originals, FINE Cartridges, etc. Loading Paper Loading Originals Replacing a FINE Cartridge...

  • Page 88: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper...

  • Page 89: Loading Plain Paper / Photo Paper

    • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a • paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine • paper, see Supported Media Types.
  • Page 90 3. Pull out the paper output tray (B) and the output tray extension (C). 4. Open paper guide (D). 5. Load paper vertically against the far right of the rear tray WITH THE PRINT SIDE FACING YOU.
  • Page 91 6. Adjust the paper guide with the paper left side. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Important • Always load paper in portrait orientation (E). Loading paper in landscape orientation (F) can cause •...
  • Page 92 After loading paper on the rear tray, the Paper status and the current paper size flash on the LCD. 7. Press Paper Select button (H) to select a paper size according to the paper loaded on the rear tray and press OK button (I). Note •...
  • Page 93 quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this printer has a function that detects whether the size set for the paper •...

  • Page 94: Loading Originals

    Loading Originals Loading Originals on Platen Supported Originals...

  • Page 95: Loading Originals On Platen

    Loading Originals on Platen 1. Open the document cover (A). 2. Load original WITH SIDE TO SCAN FACING DOWN on platen. Supported Originals Align the corner of the original with the alignment mark...
  • Page 96 Important • Be sure to observe the following when loading the original on the platen. Failure to observe the • following may cause the scanner to malfunction or the platen glass to break. Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original.
  • Page 97 Important • After loading the original on the platen, be sure to close the document cover before starting to copy or • scan.

  • Page 98: Supported Originals

    Supported Originals Item Details Types of originals Text document, magazine, or newspaper Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)

  • Page 99: Replacing A Fine Cartridge

    Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status with the Ink Lamps on the Operation Panel Ink Tips...

  • Page 100: Replacing A Fine Cartridge

    Replacing a FINE Cartridge When remaining ink cautions or errors occur, the error code will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Check the error code and take appropriate action. When Error Occurred While using the printer, the periphery of the paper output slot may become dirty with ink.
  • Page 101 Check that printer is turned on. 2. Retract the paper output tray and the output tray extension. 3. Open the cover (C). The FINE cartridge holder (D) moves to the replacement position. Caution • Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE •...
  • Page 102 2. Remove the FINE cartridge (F). 5. Prepare a new FINE cartridge. 1. Take a new FINE cartridge out of its package and remove the protective tape (G) gently.
  • Page 103 Important • Do not touch the electrical contacts or print head nozzle on a FINE cartridge. The printer may • not print properly if you touch them. 6. Install the FINE cartridge. 1. Insert the new FINE cartridge straight into the FINE cartridge holder all the way until it touches the back.
  • Page 104 Important • Check if the FINE cartridge is installed correctly. • 7. Close the cover. Note • If the error code appears on the LCD after the cover is closed, take appropriate action. • When Error Occurred Adjust the print head position. After replacing the FINE cartridge, align the print head.

  • Page 105: Checking The Ink Status With The Ink Lamps On The Operation Panel

    Checking the Ink Status with the Ink Lamps on the Operation Panel Note • The ink level detector is mounted on the printer to detect the remaining ink level. The printer considers • as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct.

  • Page 106: Ink Tips

    Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzles to prevent clogging.

  • Page 107: If Printing Is Faint Or Uneven

    If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...

  • Page 108: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. •...
  • Page 109 If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved: Replace the FINE cartridge. Step5 Replacing a FINE Cartridge Note • If the problem is still not resolved after replacing the FINE cartridge, contact Canon to request a • repair.
  • Page 110 When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Align the print head. Step From the printer Aligning the Print Head From the computer • For Windows: • Adjusting Print Head Position Manually • For macOS: •...

  • Page 111: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. •...

  • Page 112: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. If there are missing lines in the pattern A: C: Good D: Bad (lines are missing) If there are horizontal white streaks in the pattern B:...

  • Page 113: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. Check that printer is turned on.

  • Page 114: Deep Print Head Cleaning

    If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, replace the FINE cartridge with a new one. If the problem is still not resolved after replacing the FINE cartridge, contact Canon to request a repair.

  • Page 115: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. •...
  • Page 116 • If the print head alignment sheet was not printed correctly, press the Stop button, and redo this • procedure from the beginning. 5. Place print head alignment sheet on platen. Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark 6.

  • Page 117: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Aligning the Print Head Adjusting Print Head Position Manually...

  • Page 118: Opening The Maintenance Tool (Canon Ij Printer Assistant Tool)

    Canon IJ Printer Assistant Tool can be started in the following ways. • Click Maintenance and Preferences icon in the Maintenance tab of the printer driver. • From Windows Start menu, click (All apps, Apps, or All Programs ->) Canon Utilities -> IJ Printer Assistant Tool.
  • Page 119 Cleaning Inside the Printer Cleaning the Paper Feed Rollers Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 120: Cleaning The Print Heads

    Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Open Canon IJ Printer Assistant Tool 2. Click Cleaning When the Print Head Cleaning dialog box opens, select the ink group for which Cleaning is to be performed.
  • Page 121 2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start.

  • Page 122: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.

  • Page 123: Adjusting Print Head Position Manually

    • A pattern will be printed for head alignment. Do not open the cover while printing is in progress. Print Head Alignment 1. Open Canon IJ Printer Assistant Tool 2. Check that the printer power is on, and then click Custom Settings The Custom Settings dialog box appears.
  • Page 124 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent vertical streaks. (A) Less prominent vertical streaks (B) More prominent vertical streaks • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes (B) More prominent horizontal stripes 9.
  • Page 125 After completing the entries, click OK. Note • If the patterns are not uniform, select the pattern with the least prominent horizontal stripes. (A) Less prominent horizontal stripes (B) More prominent horizontal stripes 11. Complete head position adjustment Click OK. The adjustment of the head position is complete.

  • Page 126: Performing Maintenance Functions From Your Computer (Macos)

    Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer...

  • Page 127: Opening Remote Ui For Maintenance

    Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Settings, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.

  • Page 128: Cleaning The Print Heads

    Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 129 2. Click Deep Cleaning Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? •...

  • Page 130: Adjusting Print Head Position

    Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Print Head Alignment - Auto 1. Select Utilities from Remote UI 2. Click Print Head Alignment - Auto A message appears.

  • Page 131: Checking Ink Status From Your Computer

    Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the FINE cartridge types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink.

  • Page 132: Cleaning

    Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)

  • Page 133: Cleaning Paper Feed Rollers

    Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market Check that printer is turned on.
  • Page 134 After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again. If the problem is not resolved after cleaning the paper feed roller, contact Canon to request a repair.

  • Page 135: Cleaning Inside The Printer (Bottom Plate Cleaning)

    Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 136 4. Press the Black button or the Color button. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again.

  • Page 137: Overview

    Overview Safety Safety Precautions Regulatory Information WEEE Handling Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Indication of LCD...

  • Page 138: Safety

    Safety Safety Precautions Regulatory Information WEEE...

  • Page 139: Safety Precautions

    Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
  • Page 140 • Moving the printer Hold the printer by its sides and carry it with both hands. General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration. •...
  • Page 141 Power Supply • Keep the area around the power outlet clear at all times so you can easily unplug the power cord if necessary. • Never remove the plug by pulling on the cord. General Notices • Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak. •...

  • Page 142: Regulatory Information

    Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

  • Page 143: Weee

    Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee. Union Européenne, Norvège, Islande et Liechtenstein uniquement.
  • Page 144 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
  • Page 145 RAEE autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein)
  • Page 146 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
  • Page 147 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
  • Page 148 Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex.
  • Page 149 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko)
  • Page 150 EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje...
  • Page 151 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo...
  • Page 152 DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi...
  • Page 153 će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee.

  • Page 154: Handling Precautions

    Handling Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When Repairing, Lending, or Disposing of the Printer Keeping Print Quality High...

  • Page 155: Legal Restrictions On Scanning/Copying

    Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...

  • Page 156: Printer Handling Precautions

    Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.

  • Page 157: Transporting Your Printer

    Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient •...

  • Page 158: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.

  • Page 159: Keeping Print Quality High

    Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or •...

  • Page 160: Main Components And Their Use

    Main Components and Their Use Main Components Power Supply Indication of LCD...

  • Page 161: Main Components

    Main Components Front View Rear View Inside View Operation Panel...

  • Page 162: Front View

    Front View A: Document Cover Open to load an original on the platen. B: Paper Support Open to load paper on the rear tray. C: Paper Guide Align with the left side of the paper stack. D: Rear Tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
  • Page 163 H: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel I: Platen Load an original here.

  • Page 164: Rear View

    Rear View A: Power Cord Connector Plug in the supplied power cord. B: USB Port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • • Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This •...

  • Page 165: Inside View

    Inside View A: Ink Cartridge Lock Lever Secures the installed FINE cartridge. B: FINE Cartridge Holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. C: FINE Cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank.

  • Page 166: Operation Panel

    Operation Panel A: ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. B: ON lamp Lights after flashing when the power is turned on. C: Wireless select button Switch between Wi-Fi and Wireless Direct, or enable/disable them.
  • Page 167 H: Ink lamps Light or flash when ink runs out, etc. The upper lamp indicates the black FINE cartridge status, the lower lamp the color FINE cartridge status. I: LCD (Liquid Crystal Display) Displays the number of copies, maintenance code, error code or various icons. Indication of LCD J: Paper Select button Select the paper size of the printer.

  • Page 168: Power Supply

    Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...

  • Page 169: Checking That Power Is On

    Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...

  • Page 170: Turning The Printer On And Off

    Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
  • Page 171 Important • When you • unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off.

  • Page 172: Checking The Power Plug/Power Cord

    • If you find anything unusual with the power plug/power cord described above, • unplug the power cord and contact Canon to request a repair. Using the printer with one of the unusual conditions above may cause a fire or an electric shock.

  • Page 173: Unplugging The Printer

    Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. • Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.

  • Page 174: Indication Of Lcd

    Indication of LCD The number of copies, maintenance code, error code or various icons is displayed on the LCD. A: Network status Displays the current network status. Wi-Fi and Wireless Direct are enabled. Wi-Fi is enabled. Wireless Direct is enabled. When the icon and the icon are not displayed, Wi-Fi and Wireless Direct are disabled.
  • Page 175 The number from 0 to 19 or alphabet is displayed. D: Paper status Appears during paper loaded on the rear tray. This icon also flashes while you select the paper size after pressing the Paper Select button. * This icon does not appear if the paper mismatch detection function is disable. E: Paper size Displays the current paper size.

  • Page 176: Changing Settings

    Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (macOS) Changing Settings from Operation Panel...

  • Page 177: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode...

  • Page 178: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. 1.

  • Page 179: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 180 Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.

  • Page 181: Setting The Ink To Be Used

    Setting the Ink to be Used This feature enables you to specify the most appropriate FINE cartridge among installed FINE cartridges according to an intended use. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box appears.

  • Page 182: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
  • Page 183 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 184: Changing The Printer Operation Mode

    3. If necessary, complete the following settings: Align heads manually Usually, the Print Head Alignment function in the Canon IJ Printer Assistant Tool is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic Print Head Alignment are not satisfactory, perform manual head alignment.
  • Page 185 dries, increase the ink drying wait time. Reducing the ink drying wait time speeds up printing. 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.

  • Page 186: Changing Printer Settings From Your Computer (Macos)

    Changing Printer Settings from Your Computer (macOS) Managing the Printer Power Changing the Printer Operation Mode...

  • Page 187: Managing The Printer Power

    Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period.

  • Page 188: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Printer settings from Remote UI 2. If necessary, complete the following settings: Custom settings - Detect paper setting mismatch If the check box is deselected, at the time of printing from PC, you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information configured on the printer.

  • Page 189: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Setting Items on Operation Panel Quiet setting Turning on/off Printer Automatically Initializing Printer Settings...

  • Page 190: Setting Items On Operation Panel

    Setting Items on Operation Panel Setup No. Details Nozzle Check Cleaning Deep Cleaning Printing/scanning print head alignment sheet Scanning print head alignment sheet Printing head alignment value Roller cleaning Bottom plate cleaning Running WPS (PIN code method) Resetting LAN settings Quiet setting Auto power off setting * Auto power on setting *...

  • Page 191: Quiet Setting

    Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Check that printer is turned on. 2. Press the Setup button until 11 appears on the LCD. 3.

  • Page 192: Initializing Printer Settings

    Initializing Printer Settings You can initialize the printer settings. Important • When using the printer over Wi-Fi, note that initialization erases all network settings on the printer, and • printing operation from a computer over Wi-Fi may become impossible. To use the printer over Wi-Fi, perform setup according to the instructions on our website.

  • Page 193: Specifications

    Specifications General Specifications Interface USB Port: Hi-Speed USB * Network Port: Wi-Fi: IEEE802.11n / IEEE802.11a / IEEE802.11g / IEEE802.11b * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
  • Page 194 Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size A4/Letter, 8.5 x 11.7 in. (216 x 297 mm) Optical resolution (horizontal x 600 x 1200 dpi * vertical) * Optical Resolution represents the maximum sampling rate based on ISO 14473.
  • Page 195 10.15.7 - macOS 14 Other Supported OS iOS, iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.

  • Page 196: Information About Paper

    Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...

  • Page 197: Supported Media Types

    • details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.
  • Page 198 Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. • Standard sizes: • Letter • • Legal • • A5 • • A4 •...

  • Page 199: Paper Load Limit

    • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Rear Tray Genuine Canon Paper Paper for printing documents: Media Name <Model No.>...
  • Page 200 Paper for printing documents: Media Name <Model No.> Paper Output Tray Canon Red Label Superior <WOP111> Approx. 10 sheets Canon Océ Office Colour Paper <SAT213> Paper other than Genuine Canon Paper Common Name Paper Output Tray Plain Paper (including recycled paper) Approx.

  • Page 201: Unsupported Media Types

    Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing •...

  • Page 202: Handling Paper

    Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...

  • Page 203: Printing

    Printing Printing from Computer Printing from Smartphone/Tablet Paper Settings Using PIXMA/MAXIFY Cloud Link...

  • Page 204: Printing From Computer

    Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS AirPrint) Printing Using Canon Application Software Printing from Chromebook...

  • Page 205: Printing From Application Software (Windows Printer Driver)

    Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...

  • Page 206: Basic Printing Setup

    Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Check that printer is turned on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings. When you select a print setting, the settings for Additional Features, Media Type, and Printer Paper Size automatically switch to the predefined values.
  • Page 207 Important • The print quality selections will differ depending on which print setting you select. 6. Click OK The printer will now print using these settings. Important • When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings.
  • Page 208 Note • If the paper size in the printer driver does not match the one configured on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings."...

  • Page 209: Paper Settings On The Printer Driver

    Media name <Model No.> Media Type in the printer driver Canon Red Label Superior <WOP111> Plain Paper Canon Océ Office Colour Paper <SAT213> Plain Paper Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>...

  • Page 210: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards...

  • Page 211: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.

  • Page 212: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
  • Page 213 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you perform print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.

  • Page 214: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 215 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider.
  • Page 216 Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position.

  • Page 217: Scaled Printing

    Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
  • Page 218 Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you perform print, the document will be printed with the specified scale. Important •...

  • Page 219: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.
  • Page 220 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.

  • Page 221: Duplex Printing

    Duplex Printing You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.
  • Page 222 (Manual) and Stapling Side appear grayed out and are unavailable. Note • If the back side of the paper becomes smudged during duplex printing, perform Bottom Plate Cleaning in the Canon IJ Printer Assistant Tool. Related Topics Cleaning Inside the Printer...

  • Page 223: Printing On Postcards

    Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Ink Jet Hagaki (A), Ink Jet Hagaki, Hagaki K (A), Hagaki K, Hagaki (A), or Hagaki.

  • Page 224: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom)

  • Page 225: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
  • Page 226 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 227: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver)

  • Page 228: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 229: Opening Printer Driver's Setup Screen

    Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.

  • Page 230: Canon Ij Status Monitor

    • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low).
  • Page 231 In such cases, take the appropriate action as described. Related Topic Canon IJ Status Monitor Description...

  • Page 232: Checking Ink Status From Your Computer

    Ink status is displayed as an illustration. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer. • When you receive a notice about the remaining ink level, a mark appears on the left of the ink icon.

  • Page 233: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
  • Page 234 7. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.

  • Page 235: Printer Driver Description

    Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description...

  • Page 236: Quick Setup Tab Description

    Quick Setup Tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 237 If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Save... Displays the Save Commonly Used Settings dialog box. Click this button when you want to save the information that you set on the Quick Setup, Main, and Page Setup tabs to Commonly Used Settings.
  • Page 238 Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 239 To set the print quality level individually, click the Main tab, and for Print Quality, select Custom. The Set... becomes enabled. Click Set... to open the Custom dialog box, and then specify the desired settings. High Gives priority to print quality over printing speed. Standard Prints with average speed and quality.
  • Page 240 Options... Opens the Save Commonly Used Settings dialog box. Changes the details of printing profile to be saved. Save Commonly Used Settings dialog box Select the icons of the printing profiles to be registered to Commonly Used Settings, and change the items to be saved in the printing profiles.
  • Page 241 Duplex Printing Perform Borderless Printing Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast Setting Paper Dimensions (Custom Size) Setting a Page Size and Orientation Setting the Number of Copies and Printing Order...

  • Page 242: Main Tab Description

    Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 243 Draft This setting is appropriate for test printing. Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method.
  • Page 244 Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, and Contrast options.
  • Page 245 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing. Important •...

  • Page 246: Page Setup Tab Description

    Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Canon IJ Printer Assistant Tool, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 247 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 248 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
  • Page 249 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
  • Page 250 Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
  • Page 251 Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin.
  • Page 252 Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited.
  • Page 253 Stamp/Background dialog box The Stamp/Background dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Stamp Stamp printing is a function that prints a stamp over a document. Check this check box and select a title from the list to print a stamp.
  • Page 254 Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. •...
  • Page 255 Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent. Note • Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style to Regular, Size to 36 points, Outline unchecked, and Color to gray with the RGB values (192, 192, 192).
  • Page 256 Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background.
  • Page 257 Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button. Related Topics Setting Paper Dimensions (Custom Size) Setting a Page Size and Orientation Perform Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing...

  • Page 258: Maintenance Tab Description

    Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer. View Printer Status Starts the Canon IJ Status Monitor.
  • Page 259 Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.

  • Page 260: Canon Ij Status Monitor Description

    FINE cartridge types and ink levels can be confirmed. Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images, icons, and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress.
  • Page 261 Displays the Canon IJ Status Monitor in front of other windows. Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window as a pop-up, and displays it in front of the other windows when a low ink warning occurs. Start when Windows is Started Automatically starts the Canon IJ Status Monitor when Windows is started.
  • Page 262 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...

  • Page 263: Installing The Mp Drivers

    Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers for your model. 1. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • A confirmation/warning dialog box may appear when starting, installing or uninstalling software. This dialog box appears when administrative rights are required to perform a task.

  • Page 264: Printing From Application Software (Macos Airprint)

    Printing from Application Software (macOS AirPrint) Printing Basic Printing on Postcards Adding Printer How to Open Printer Settings Screen Displaying the Printing Status Screen Deleting the Undesired Print Job Removing Printer That Is No Longer Required from List of Printers...

  • Page 265: Printing

    Printing This printer is compatible with the macOS standard printing system (AirPrint). You can start printing right away after connecting this printer to your Mac without installing any special software. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
  • Page 266 5. Check print settings Set items such as Paper Size to the appropriate size, as well as Feed From and Media Type from Media & Quality.
  • Page 267 Important • An error may occur if the paper size set in the print dialog is different from the paper size configured on the printer. Select the correct items on the print dialog and the printer that correspond to the paper being printed. Note •...

  • Page 268: Printing On Postcards

    Printing on Postcards This section describes the procedure for printing on postcards. Load postcards in printer 2. Select paper size from printer Set Hagaki with the Paper Select button on the printer. 3. Select Paper Size and Media Type from the print dialog Select Postcard or Postcard Borderless for Paper Size from the print dialog.

  • Page 269: Adding Printer

    Adding Printer Procedure for adding printer to your Mac is explained. To re-add a printer that was deleted, open System Settings -> Printers & Scanners, click Add Printer, Scanner or Fax..., and then perform the procedure described below. If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added.

  • Page 270: How To Open Printer Settings Screen

    How to Open Printer Settings Screen The settings screen of the printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens.

  • Page 271: Displaying The Printing Status Screen

    Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.

  • Page 272: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Settings, and select Printers & Scanners 2.

  • Page 273: Removing Printer That Is No Longer Required From List Of Printers

    Removing Printer That Is No Longer Required from List of Printers The printer that is no longer in use can be removed from the list of printers. Before removing the printer, remove the cable connecting the printer and PC. You cannot remove the printer if not logged in as the administrator. For information about an administrative user, see Users &...

  • Page 274: Printing From Smartphone/Tablet

    Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Print Easily from a Smartphone or Tablet with Canon PRINT...

  • Page 275: Paper Settings

    Paper Settings By registering the paper size of paper loaded on the rear tray, you can prevent the printer from misprinting by displaying the error code before printing starts when the paper size of the loaded paper differs from the print settings.
  • Page 276 • Paper size setting for printing: A5 • Paper size setting set to the printer: A4 When you start printing, an error code appears on the LCD. Select one of the operations below. Printing by paper size setting for printing You print on the paper loaded without changing the paper size setting.
  • Page 277 Set the paper size setting on the LCD depending on the loaded paper on the rear tray after replacing paper. Cancel printing Press the Stop button to cancel printing and change the paper size setting specified for printing. Try printing again. Default Setting for Displaying the Error Code which Prevents Misprinting •...

  • Page 278: Copying

    Copying Making Copies on Plain Paper Basics Copying on Photo Paper Copying Using Smartphone or Tablet...

  • Page 279: Making Copies On Plain Paper

    Making Copies on Plain Paper Load the original on the platen to copy on the A4, Letter, B5, or A5 sized plain paper. Check that printer is turned on. Load paper. Load A4, Letter, B5, or A5 sized plain paper. Select A4, LTR, B5, or A5 size for paper size setting on the LCD.
  • Page 280 • If you press the Color button or the Black button when the paper size is not selected on the LCD, an • error code appears on the LCD. When Error Occurred Note • The original is copied at the same magnification on plain paper. The original is copied on plain paper •...

  • Page 281: Copying On Photo Paper

    Copying on Photo Paper Load the original on the platen to copy on the KG/10x15cm(4x6), 13x18cm(5x7), or Square size (127x127mm) photo paper. Check that printer is turned on. Load paper. Load KG/10x15cm(4x6), 13x18cm(5x7), or Square size (127x127mm) photo paper. Select KG 4"x6"/10x15cm, 2L 5"x7"/13x18cm, or 5"x5"/13x13cm size for paper size setting on the LCD.
  • Page 282 When Error Occurred Note • The original is copied automatically by reducing/enlarging to fit the paper size of photo paper. The • original is copied on photo paper without borders. • If you copy the rectangular original on the square size paper, it will be copied with missing the top and •...

  • Page 283: Scanning

    Scanning Scanning from Computer (Windows) Scanning from Computer (macOS)

  • Page 284: Scanning In Windows

    Scanning in Windows Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Scanning Using Application Software (ScanGear) Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...

  • Page 285: Scanning According To Item Type Or Purpose (Scan Utility)

    Scanning According to Item Type or Purpose (Scan Utility) Scan Utility Features Scanning Easily (Auto Scan) Scanning Documents and Photos Creating/Editing PDF Files Setting Passwords for PDF Files Editing Password-Protected PDF Files Important • Available functions and settings vary depending on your scanner or printer.

  • Page 286: Scan Utility Features

    Scan Utility Features Use Scan Utility to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • Available functions, the displayed items, and available settings vary depending on your model. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
  • Page 287 Note • To set the applications to integrate with, see Settings Dialog Box.

  • Page 288: Scanning Easily (Auto Scan)

    Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames •...

  • Page 289: Scanning Documents And Photos

    Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.

  • Page 290: Creating/Editing Pdf Files

    Creating/Editing PDF Files You can create PDF files by scanning items placed on the platen or ADF (Auto Document Feeder). Add, delete, rearrange pages or make other edits in the created PDF files. Important • You can create or edit up to 100 pages of a PDF file at one time. •...
  • Page 291 6. Add pages as needed. When scanning and adding more items: Place items, and then click (Scan) on the Toolbar. When adding existing images or PDF files: Click (Add Page) on the Toolbar. After the Open dialog box appears, select the image(s) or PDF file(s) you want to add, and then click Open.
  • Page 292 Save in Set the folder in which to save PDF files. To change the folder, click Browse..., and then specify the destination folder. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save created or edited PDF files in it.
  • Page 293 Detect the orientation of text original and rotate image Select this checkbox to detect the page orientation based on the text in images and automatically rotate the images to the correct orientation for creating PDF files. Important • This function is available only for images (text documents) containing languages that can be selected from Document Language in the Settings (General Settings) dialog box of Scan Utility.

  • Page 294: Scanning Using Application Software (Scangear)

    Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode ScanGear (Scanner Driver) Screens General Notes (Scanner Driver) Important • Available functions and settings vary depending on your scanner or printer.

  • Page 295: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from Scan Utility or applications that are compatible with the standard TWAIN interface.
  • Page 296 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.

  • Page 297: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.

  • Page 298: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
  • Page 299 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
  • Page 300 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.

  • Page 301: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Preferences Dialog Box...

  • Page 302: Basic Mode Tab

    Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
  • Page 303 Document (Color) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in color. Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important •...
  • Page 304 "OCR software" is software that converts text scanned as an image into text data that can be edited in word processors and other programs. Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely.
  • Page 305 Deleting: Select the output size you want to delete in Output Size List, and then click Delete. Click Save to save the items listed in Output Size List. Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note •...
  • Page 306 Correct gutter shadow Corrects shadows that appear between pages when scanning open booklets. Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes.
  • Page 307 • The image returns to its original state when you preview again. (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
  • Page 308 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
  • Page 309 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be • created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...

  • Page 310: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Important...
  • Page 311 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 312 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
  • Page 313 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
  • Page 314 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
  • Page 315 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.

  • Page 316: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 317 • When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), click Custom Insert in the Insert Picture from Scanner or Camera screen. Otherwise, images may not be scanned correctly. • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer.

  • Page 318: Scanning Tips

    Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings Network Scanner Selector EX2 Menu and Setting Screen...

  • Page 319: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Placing Items (Platen) Placing Documents (ADF (Auto Document Feeder)) Placing Items (Platen) Place items as described below to scan by detecting the item type and size automatically.

  • Page 320: Network Scan Settings

    • If the icon is not displayed in the notification area on the desktop, follow the procedure below to • start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector EX2. Windows 8.1: Click Network Scanner Selector EX2 on the Start screen.
  • Page 321 "Network Scanner Selector EX2". Windows 7: From the Start menu, click All Programs > Canon Utilities > Network Scanner Selector EX2 > Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
  • Page 322 • If the icon is not displayed in the notification area on the desktop, follow the procedure below to • start. Windows 11/Windows 10: From the Start menu, click (All apps >) Canon Utilities > Network Scanner Selector EX2. Windows 8.1: Click Network Scanner Selector EX2 on the Start screen.
  • Page 323 Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note • If your scanner or printer does not appear, check the following, click OK to close the screen, then •...

  • Page 324: Scanning In Macos

    Scanning in macOS Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) Important • Available functions and settings vary depending on your scanner or printer.

  • Page 325: Scanning According To Item Type Or Purpose (Ij Scan Utility Lite)

    Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer.

  • Page 326: Ij Scan Utility Lite Features

    IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
  • Page 327 Note • To set the applications to integrate with, see Settings Dialog.

  • Page 328: Scanning Easily (Auto Scan)

    Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • • The following types of items may not be scanned correctly. In that case, adjust the cropping frames •...

  • Page 329: Scanning Documents And Photos

    Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2.

  • Page 330: Scanning Tips

    Scanning Tips Positioning Originals (Scanning from Computer)

  • Page 331: Positioning Originals (Scanning From Computer)

    Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • When using a personal scanner in the upright position, the item type may not be detected automatically. In that case, specify the item type in IJ Scan Utility Lite and scan.
  • Page 332 1. Open the document cover. 2. Place the item with the side to scan facing the platen, and then align it with the alignment mark. Important • If you open the document cover wide, the scanner may fall over. • Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch •...
  • Page 333 The item type may not be detected automatically. In that case, specify the item type in IJ Scan Utility Lite and scan.

  • Page 334: Frequently Asked Questions

    Frequently Asked Questions Top 6 Network Connection Setup Guide > List of Support Codes for Printer Errors > Network Communication Problems > Scanning Problems (Windows) > Connecting with Wireless Direct > Printer Does Not Print Search by Category Error List of Support Codes for Printer Errors When Error Occurred Message Is Displayed 1000...
  • Page 335 Printing What to Do When Paper Is Jammed Printer Does Not Print Printout (Copy) Results Are Unsatisfactory Blurry or Fuzzy Inaccurate or Bleeding Colors Lines Are Misaligned/Distorted Scan Scanning Problems (Windows) Scanner Does Not Work (Windows) ScanGear (Scanner Driver) Does Not Start (Windows) Scan Utility Error Messages (Windows) ScanGear (Scanner Driver) Error Messages (Windows)
  • Page 336 Cannot Use Previous Applications Network Switching Printer's Connection to Network or Devices Network Key (Password) Unknown Cannot Remember Printer's Administrator Password Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information of Printer Restoring to Factory Defaults USB Connection Problems Updating Printer Firmware...

  • Page 337: Network Settings And Common Problems

    Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wi-Fi Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Error Occurs During Wi-Fi Setup...
  • Page 338 Downloading Canon PRINT Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Canon IJ Status Monitor (Windows) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions...

  • Page 339: Network Communication Problems

    Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Network Connection Problems Printer Settings/Smartphone/Tablet Troubles for Network...

  • Page 340: Cannot Find Printer On Network (Windows/Macos)

    Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network Cannot Find Printer while Using Wi-Fi...

  • Page 341: Cannot Find Printer On Network

    Cannot Find Printer on Network Important • Make sure the following four items first. If the security settings on the wireless router are enabled, to disable the settings may solve the problem. Privacy Separator/SSID Separator/Network Separation Function If the printer does not support 5 GHz, enable 2.4 GHz on the wireless router. To disable Band Steering function* of wireless router may solve the problem.
  • Page 342 Items to check for Wi-Fi Check the basic items for Wi-Fi Step1 1. Check power status Are printer and network devices (router, etc.) turned on? Stop setting up, and check if the router (modem) is turned on and then check if the printer is turned on. 1.
  • Page 343 After checking the wireless router setting, make sure the printer is not placed too far away from the wireless router. The printer can be up 50 m (164 ft.) from the wireless router indoors if unobstructed. The printer is designed for indoor use. Make sure the printer is close enough to the wireless router to be used.

  • Page 344: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)

    Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
  • Page 345 2. Turn off printer. 3. Shut down computer. After shutting down, restart your computer and install the latest MP Drivers downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. •...

  • Page 346: Cannot Find Printer While Using Wi-Fi

    Cannot Find Printer while Using Wi-Fi First, make sure printer is turned on. Next, make sure that you can view any web page on the Internet with your computer. After confirming the two, use the IJ Network Device Setup Utility to diagnose and repair network status.
  • Page 347 Make sure security software's firewall is off. Check7 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.

  • Page 348: Network Connection Problems

    Network Connection Problems Solve Network Troubles with The Printer's Diagnostic Functions Cannot Print/Set up/Find the Printer Even Though it is Connected to the Wireless Router and the Network Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings...

  • Page 349: Solve Network Troubles With The Printer's Diagnostic Functions

    Solve Network Troubles with The Printer's Diagnostic Functions First, make sure printer is turned on. Next, make sure that you can view any web page on the Internet with your computer. After confirming the two, use the IJ Network Device Setup Utility to diagnose and repair network status.
  • Page 350 For details, contact the manufacturer of your wireless router. Is the printer connected to the wireless router? Check2 Use the icon on the LCD to check the connection status between the printer and wireless router. If the icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer. Make sure the printer and wireless router network settings match.
  • Page 351 Make sure security software's firewall is off. Check8 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 352 Make sure the printer is not placed too far away from the device. Check5 If the distance between the printer and device is too far, wireless communication becomes poor. Place the printer and device close to each other. Make sure 5 devices are already connected. Check6 Wireless Direct does not allow more than 5 devices to be connected.

  • Page 353: Network Key (Password) Unknown

    Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. •...
  • Page 354 Enter the Wi-Fi password configured on the wireless router. AES (more secure encryption than TKIP) is selected as the dynamic encryption method. The printer does not support TKIP. If the wireless router settings are set to "TKIP only", you will not be able to connect to the printer.

  • Page 355: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings

    Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer, smartphone/tablet or printer must be reconfigured according to the new wireless router. Check if your computer or smartphone/tablet can be connected to Internet Check1 through the new wireless router.
  • Page 356 For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure the computer and the wireless router can communicate with each other under this setting. If filtering MAC addresses or IP addresses at wireless router, check that MAC Check2 addresses or IP addresses for computer, network device, and printer are registered.

  • Page 357: Printer Settings/Smartphone/Tablet Troubles For Network

    Printer Settings/Smartphone/Tablet Troubles for Network Checking Network Information of Printer Restoring to Factory Defaults...

  • Page 358: Checking Network Information Of Printer

    Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
  • Page 359 Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: • 1. Select Command Prompt from Start. 2. Type "ping XXX.XXX.XXX.XXX" and press Enter. "XXX.XXX.XXX.XXX" is the IP Address of the target device. If communication is taking place, a message like the one shown below appears.
  • Page 360 To check the printer's network settings information, print out the network setting information of the printer. Printing Network Settings...

  • Page 361: Restoring To Factory Defaults

    Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing/scanning operation from a • computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, Click here and redo setup. Press the Setup button until "10"...

  • Page 362: Problems While Printing (Scanning) From Smartphone/Tablet

    Problems While Printing (Scanning) from Smartphone/Tablet Cannot Print (Scan) from Smartphone/Tablet...

  • Page 363: Cannot Print (Scan) From Smartphone/Tablet

    Cannot Print (Scan) from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer over Wireless LAN Cannot Communicate with Printer while It Is in Wireless Direct Note •...
  • Page 364 Printing Network Settings Note • If you have a computer, IJ Network Device Setup Utility allows you to diagnose and repair the network • status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility.
  • Page 365 If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following. Check the power status of printer and other devices (smartphone or tablet). Check1 Turn on the printer or devices. If the power is already turned on, cycle the power switch. Is Wireless Direct enabled? Check2 Make sure the...
  • Page 366 For details about the functions of your printer, see Product Specifications.

  • Page 367: Printing Problems

    Printing Problems Printer Does Not Print Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Printout (Copy) Results Are Unsatisfactory...

  • Page 368: Printer Does Not Print

    Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. Wait until •...
  • Page 369 • For Windows: • Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as default printer to make the one •...

  • Page 370: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error

    Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
  • Page 371 Clean paper feed roller. Check6 Cleaning Paper Feed Rollers If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 372: Printout (Copy) Results Are Unsatisfactory

    Printout (Copy) Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
  • Page 373 Ink Does Not Come Blurry or Fuzzy Inaccurate or Streaks Bleeding Colors Lines Are Ink Blots / Paper Vertical Line Next to Paper Is Smudged / Misaligned/Distorted Curl Image Printed Surface Is Scratched...
  • Page 374 Images Incomplete/ Lines Incomplete or Back of Paper Is Uneven Colors Cannot Complete Missing (Windows) Smudged Printing Streaked Colors If Printed Paper Has Been Discolored Colors may fade with time if the printed paper is left for a long period of time. After printing, dry the paper sufficiently, avoid high temperatures, high humidity, and direct sunlight, and store or display indoors at room temperature and normal humidity.

  • Page 375: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks

    Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding Streaks Colors Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
  • Page 376 After confirming that the FINE cartridge is installed properly, close the cover. Are the print head nozzles clogged? Check4 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Print the nozzle check pattern. Step1 After printing the nozzle check pattern, examine the pattern.
  • Page 377 Replace the FINE cartridge. Step6 If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged, or ink may have run out. Replace the FINE cartridge. Replacing a FINE Cartridge For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.

  • Page 378: Lines Are Misaligned/Distorted

    Lines Are Misaligned/Distorted Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...

  • Page 379: Paper Is Smudged / Printed Surface Is Scratched

    Paper Is Smudged / Printed Surface Is Scratched Check paper and print quality settings. Check1 Printout (Copy) Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
  • Page 380 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. • Follow the instructions below to curl the paper outward up to 0.1 in.
  • Page 381 Note • To prevent staining inside the printer, be sure to set the correct paper size. • Set longer ink drying time. Check8 This allows the printed surface to dry, preventing smudges and scratches. • For Windows: • Set the waiting time using Remote UI. 1.

  • Page 382: Vertical Line Next To Image

    Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line (A) may appear in the margin. Set the paper size to match the loaded paper. Printout (Copy) Results Are Unsatisfactory Note •...

  • Page 383: Scanning Problems (Windows)

    Scanning Problems (Windows) Scanning Problems...

  • Page 384: Scanning Problems

    Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...

  • Page 385: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Check for any printererrors. Check 2 For messages, see When Error Occurred. Connect the USB cable to a different USB port on the computer. Check 3 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 4...

  • Page 386: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...

  • Page 387: Scanning Problems (Macos)

    Scanning Problems (macOS) Scanning Problems...

  • Page 388: Scanning Problems

    Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start...

  • Page 389: Scanner Does Not Work

    Scanner Does Not Work Check that your scanner or printer is turned on. Check 1 Check for any printer errors. Check 2 For messages, see When Error Occurred. With network connection, check the connection status and reconnect as Check 3 needed.

  • Page 390: Scanner Driver Does Not Start

    Scanner Driver Does Not Start Make sure the application software supports AirPrint. Check 1 Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Scan and save images with IJ Scan Utility Lite and open the files in your Check 3 application.

  • Page 391: Mechanical Problems

    Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB...

  • Page 392: Printer Does Not Turn On

    Make sure power plug is securely connected to printer, and then turn on again. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 393: Printer Turns Off Unexpectedly Or Repeatedly

    Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

  • Page 394: Usb Connection Problems

    USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing/Scanning is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note •...

  • Page 395: Cannot Communicate With Printer Via Usb

    Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Important • Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the instruction manual supplied with the USB cable.

  • Page 396: Installation And Download Problems

    Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Updating MP Drivers (Printer Driver) in Network Environment (Windows)

  • Page 397: Failed To Mp Drivers (Printer Driver) Installation (Windows)

    Select Settings > Apps. For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the model name.

  • Page 398: Updating Mp Drivers (Printer Driver) In Network Environment (Windows)

    Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure.

  • Page 399: Errors And Messages

    Errors and Messages When Error Occurred Message (Support Code) Appears...

  • Page 400: When Error Occurred

    When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears on the computer screen. For some errors, a support code (error number) is also displayed. On the printer's LCD, an error code is displayed. When a Support Code and a Message are displayed on the Computer Screen (Windows): Take the appropriate action described in the message.
  • Page 401 Check the error code on the printer's LCD and take the corresponding action described below. Error Support Cause What to Do Code Code 1000 Printer is out of paper. • If the printer is out of paper: • 3442 Printing of the first side is complete when do- 1000 ing manual duplex printing.
  • Page 402 • Model number of each FINE cartridge If the above does not resolve the problem, re- place the FINE cartridge with a new one. Replacing a FINE Cartridge 1700 Ink absorber is almost full. 1700 1701 1701 1712 1712 1713 1713 1714 1715...
  • Page 403 If the above does not resolve the problem, re- fer to the instruction manual supplied with the wireless router. 3440 Easy wireless connect has failed. 3440 3441 Easy wireless connect has failed. 3441 – Failed in Wi-Fi setup. Press the printer's OK button to resolve the error.
  • Page 404 – Failed in connecting to Internet because net- Press the printer's OK button to resolve the er- work connection is being prepared. ror and perform operations again after a while. – Failed in acquiring contents. Press the printer's OK button to resolve the er- ror and perform operations again after a while.
  • Page 405 Turn off the printer and unplug it. 5012 Plug in the printer again and turn it back on. 5050 If this does not solve the problem, contact your nearest Canon service center to request a re- 5200 pair. 5205 5206...
  • Page 406 6941 6942 6943 6944 6945 6946 6D01 7500 An error requiring a repair has occurred. Turn off the printer and unplug it. 7600 Contact your nearest Canon service center to request a repair. 7700 7800 B20B...

  • Page 407: Message (Support Code) Appears

    Message (Support Code) Appears This section describes some of the messages that may appear on the computer screen. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error.
  • Page 408 Note • If the User Account Control screen appears, select Continue. 2. Open USB Printing Support Properties. Double-click Universal Serial Bus controllers and USB Printing Support. Note • If the USB Printing Support Properties screen does not appear, make sure the printer is •...

  • Page 409: List Of Support Code For Error

    List of Support Code for Error Support code appears on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Computer Screen •...
  • Page 410 • 7000 to 7ZZZ • 7500 7600 7700 7800 • A000 to ZZZZ • B20B Note • For information on how to deal with paper jams, see What to Do When Paper Is Jammed.

  • Page 411: What To Do When Paper Is Jammed

    What to Do When Paper Is Jammed If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: • 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: •...
  • Page 412 1300 Cause Paper is jammed when feeding paper from rear tray. What to Do Remove the jammed paper following the instructions below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it. Note •...
  • Page 413 If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 414: Paper Is Jammed Inside Printer

    Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or the feed slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note •...
  • Page 415 When moving the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it.
  • Page 416 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 417 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. •...
  • Page 418 Press the printer's OK button to cancel the error. Note • If you are printing a print head alignment sheet during printer setup, do not cancel printing.
  • Page 419 1200 Cause Cover is open. What to Do Close the cover and wait for a while. Do not forget to close it, such as after replacing FINE cartridges.
  • Page 420 1203 Cause Cover is opened during printing. What to Do If paper remains inside the printer, slowly pull out the paper with both hands and close the cover. Press the printer's OK button to resolve the error. The printer ejects one blank sheet of paper and resumes printing from the next paper. The printer will not reprint the page that was printed when the cover is opened.
  • Page 421 If you intend to PRINT or COPY, install the ink cartridge in accordance with the procedures set forth in the manual. Replacing a FINE Cartridge If the error is not resolved, the ink cartridge may be damaged. Contact Canon for repair.
  • Page 422 If the error is not resolved, the FINE cartridge may be damaged. Replace the FINE cartridge with a new one. Replacing a FINE Cartridge If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 423 1485 Cause Appropriate ink cartridge is not installed. What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer. Install the appropriate ink cartridge. If you want to cancel printing, press the printer's Stop button.
  • Page 424 1682 Cause FINE cartridge cannot be recognized. What to Do Replace the FINE cartridge. Replacing a FINE Cartridge If the error is not resolved, the FINE cartridge may be damaged. Contact your nearest Canon service center to request a repair.
  • Page 425 Please note that image quality may be diminished if you PRINT or COPY when there is little ink remaining in the cartridge(s). - Open the cover, replace each ink cartridge identified by the printer as having an issue, and then close the printer's cover. Canon recommends the use of new, genuine Canon ink cartridges for optimal image quality.
  • Page 426 Please note that image quality may be diminished if you PRINT or COPY when there is little ink remaining in the cartridge(s). - Open the cover, replace each ink cartridge identified by the printer as being empty, and close the cover. Canon recommends the use of new, genuine Canon ink cartridges for optimal image quality.
  • Page 427 FINE Cartridge is Not Installed (168A) Cause The 168A support code signifies that possible causes include the following. • The ink cartridge is not installed or may not be installed properly. • The installed ink cartridge is not compatible with this printer. What to Do If you intend to PRINT or COPY, install the appropriate ink cartridges properly.
  • Page 428 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
  • Page 429 Shipping Tape etc. Are Still Attached (1890) Cause Shipping tape or protective material may still be attached to FINE cartridge holder. What to Do Store the output tray extension and the paper output tray, open the cover, and make sure that shipping tape and protective material have been removed from the FINE cartridge holder.
  • Page 430 2114 Cause Paper size settings at printer driver do not match the paper size registered in the printer. What to Do Press the printer's Stop button to cancel printing. Match the paper loaded in the rear tray with the paper size registered on the printer using the printer's Paper Select button.
  • Page 431 2900 Cause Scanning print head alignment sheet failed. What to Do Press the printer's OK button to cancel the error and take the corresponding actions below. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen. •...
  • Page 432 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
  • Page 433 4102 Cause Media type and paper size are not set correctly. What to Do Press the printer's Stop button to cancel printing, change the media type or paper size setting, and then retry printing. Note • When setting Custom Paper Size for media other than plain paper, set the Width to 127.0 mm (5.00 in.) or less.
  • Page 434 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
  • Page 435 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 436 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 437 5100 Cause Printer error has occurred. What to Do If you are printing, press the printer's Stop button to cancel printing, then turn off the printer. Check the following: • Make sure FINE cartridge holder motion is not impeded by stabilizer, jammed paper, etc. •...
  • Page 438 If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 439 What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 440 Ink used during cleaning and other processes is captured in the ink absorber. The printer will not be able to print when the ink absorber is full. What to Do If you intend to PRINT or COPY, the ink absorber should be replaced. Contact Canon for repair as soon as possible.
  • Page 441 What to Do When Paper Is Jammed Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

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