Quick Installation Guide
DOCSIS 3.0 High Speed Cable Modem
TC-7620
Connect the Hardware
Activate the Modem
Enjoy the Internet
Internet
Power adapter
Coaxial cable
1
Get your internet service account information and the
modem's Information Card ready.
Hardware Version
Serial Number
MAC Address
2
Make sure your computer is set to dynamically obtain an
IP address.
3
Launch a web browser, and visit any website. You will be
automatically redirected to your ISP's self-activation
page.
Now you can use your computer to surf the internet.
If you want to share internet access, connect a router to the
modem. You will need to reboot the modem to get the
router connected to the internet.
3
Ethernet cable
1
4
Wait until the Internet LED
has synchronized with your internet service provider's
2
(ISP) server.
Note:
If the Internet LED does not turn solid after about 1 minute, call your
ISP's customer service.
4
Follow the on-screen instructions to activate the modem,
and wait for about 10 minutes until the LEDs
turn solid.
If you have any problem activating the modem, please
contact your ISP.
Contact information of major cable ISPs:
Xfinity by Comcast:
Spectrum:
Cox:
The contact information listed might change. You can also find
the contact information in your monthly internet service billing
statement.
Note:
If you are unable to access the internet, refer to FAQ > Q1 for
instructions.
For additional configuration, log in to the web management page
at http://192.168.100.1, and enter admin (all lowercase) for both
username and password.
turns solid on. The modem
Check your bill for the support number
1-855-757-7328
1-800-234-3993
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