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UGREEN U710 User Manual

Usb-c docking station with gan fast charger
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UGREEN USB-C Docking Station
with GaN Fast Charger
Model: U710

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Summary of Contents for UGREEN U710

  • Page 1 UGREEN USB-C Docking Station with GaN Fast Charger Model: U710...

  • Page 2: Table Of Contents

    User Guide CONTENTS 1. Connection 01-01 2. Resolution and Display Settings 02-04 3. Frequently Asked Questions 05-11 3.1. Display Issues 05-07 3.2. Charging Issues 08-08 3.3. Data Transmission Issues 08-09 3.4. Audio Issues 09-09 3.5. Compatibility Issues 09-10 3.6. Safety Issues 11-11 4.

  • Page 3: Connection

    User Guide 1.Connection 1. Connect the included charger to the docking station. A green LED indicator will display indicating a normal connection. 2. Use the included cable to connect your laptop's Thunderbolt 4 port (or Thunder- bolt 3/USB4 port) to the docking station's Thunderbolt 4 port ( ).

  • Page 4: Resolution And Display Settings

    User Guide 2. Resolution and Display Settings Resolution Setting for Windows 11 & macOS Right Click Desktop> "Display Setting". Apple Icon " " > "System Preferences" > "Displays". - 02 -...
  • Page 5 User Guide Display Settings for Windows 11 Click the " " + "P" simultaneously to select the display mode. ① Duplicate Mode PROJECT PC screen only Source Device Duplicate Extend Thunderbolt 4 Display DP or Thunderbolt 4 Display ② Extend Mode Second screen only 10:29 AM Source Device...
  • Page 6 User Guide Display Settings for macOS Mirror Mode Click Apple icon " " > System Settings > Displays > check the "Mirror for Built-in Display" option. Displays Built-in Display Thunderbolt 4 Display DP or Thunderbolt 4 Display Use as Mirror for Built-in Display Extend Mode Click Apple icon "...

  • Page 7: Frequently Asked Questions

    User Guide 3. Frequently Asked Questions 3.1 Display Issues Q1. Why do I have no display when connecting to the DP/Thunderbolt 4 port? 1) Ensure your laptop’ s USB C port supports charging, video output, and data transfer. 2) Please make sure the DP or Thunderbolt cable meets the necessary display requirements and the connection between the devices is solid.
  • Page 8 User Guide Q3. Can I connect the DP, and Thunderbolt 4 ports simultaneously? What's the maximum resolution? Yes. As shown in the table below: Video Ports Display Systems Thunderbolt 4 Thunderbolt 4 Single Display 8K@30Hz Windows Dual Display 4K@60Hz Single Display 4K@60Hz macOS Dual Display...
  • Page 9 User Guide Q6. The monitor displays correctly after a black screen when plugging and unplugging the dock, is it normal? Yes. The monitor will display images after the EDID reading. This usually takes about 10s. Q7. How to deal with a black screen and display flickering when connecting to an external monitor? 1) Please unplug and plug the Thunderbolt ports, and ensure there is an interval of more than 3 seconds.

  • Page 10: Charging Issues

    User Guide 3.2 Charging Issues Q9. What is the max wattage of the docking station to charge the connected host device? It can output 90W at max for the connected host device when the included 180W power adapter is attached. Q10.

  • Page 11: Audio Issues

    User Guide Q13. Can I use this docking station with a wireless mouse or keyboard? Yes, you can. If a wireless keyboard or wireless mouse is connected to the USB port, please ensure their operating range meets the product's requirements (within 0.8m/2.6ft for a single USB device and within 0.3m/0.98ft for multiple USB devices).
  • Page 12 User Guide Q17. Is the docking station compatible with my Steam Deck and Rog Ally? Yes, it is compatible with Steam Deck and Rog Ally, but only supports single display. Q18. Is it normal for a pop up screen to appear on my MacBook asking to allow the docking station(accessory) to connect? This is a new security feature in MacBook laptops containing Apple silicon and macOS Ventura or later.

  • Page 13: Safety Issues

    · Do not throw or drop the product or subject it to strong physical shock. · Do not dismantle or fix the product by yourself, please contact UGREEN after-sales service if necessary. · If not in use for prolonged periods, please carefully store the product to avoid dust and humidity.
  • Page 14 User Guide 5. After-sales Please feel free to contact us on Amazon and if you need any support, you can follow the steps below: 1. Sign in to your Amazon account and navigate to "Your Orders". 2. Next to the relevant order, select "Problem with order". 3.

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