Epson AM-C6000 Series Setup And Administration Manual
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Epson AM-C6000 Series Setup And Administration Manual

Epson AM-C6000 Series Setup And Administration Manual

Print admin serverless
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Setup & Administration Guide
NPD7459-01 EN

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  • Page 1 Setup & Administration Guide NPD7459-01 EN...

  • Page 2: Table Of Contents

    Making Print Job Settings (Configuration Epson Device Admin..... 10 Template)......64 Making Scan to My Folder Settings Required Settings for the Authentication Method.
  • Page 3 Operation and Management User Reports Using Epson Device Admin..96 Creating User Reports....96 Report Output Items.

  • Page 4: The Content Of This Document

    Introduction Introduction The Content of This Document This guide explains the procedures from the installation to daily management of Epson Print Admin Serverless. For the standard function of the printer, see the manual for your printer. Using this Guide Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury.

  • Page 5: Terms

    In this manual, "Mac OS" is used to refer to Mac OS X 10.9.5 or later as well as macOS 11 or later. Terms Epson Print Admin Serverless The system provided by Epson that can authenticate the users who use printers with only the printer itself. License Key The key to activate Epson Print Admin Serverless.
  • Page 6 Setup & Administration Guide Introduction Microsoft Entra ID A cloud-based ID and access management service provided by Microsoft. Microsoft 365 A cloud-based subscription service provided by Microsoft. LDAP server The server that provides a directory service that can communicate with LDAP. This includes Windows server Active Directory, etc.

  • Page 7: Overview For The Authentication Method

    Setup & Administration Guide Overview for the Authentication Method Overview for the Authentication Method When using Epson Print Admin Serverless, the authentication function can be used only with the printer on the network. Device Authentication (Local DB) This is the authentication method that checks the user information registered to the printer and the user who uses the printing or scanning function.

  • Page 8: System Requirements

    Setup & Administration Guide System Requirements System Requirements Printer Firmware Firmware version : GW05O6 (June 5, 2024) or later Web Browser for Web Config O Microsoft Edge O Internet Explorer 9 or later O Google Chrome (latest edition) O Mozilla Firefox (latest edition) O Safari (latest edition) Client Computer Operation System...

  • Page 9: Setting Overview

    Guide before setting up. O When setting up Epson Print Admin Serverless, you may need to register personal information on the printer, such as user account information and user password, as well as security settings. See the printer's User's Guide for details on how the printer handles personal information and security settings.

  • Page 10: Epson Device Admin

    4. Click OK. Epson Device Admin Epson Device Admin is multifunctional application software that manages the device on the network. The following functions are available, so it is useful when you install and manage the multiple printers. O Apply the unified settings to multiple printers over the segment .
  • Page 11 Before setting up the printer by using Epson Device Admin, you need to register the printer's administrator password in Epson Device Admin. Note: If you change the printer's administrator password, make sure you update the password registered in Epson Device Admin.

  • Page 12: Required Settings For The Authentication Method

    Setup & Administration Guide Setting Overview 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select Options > Password manager. 4. Select Enable automatic password management and then click Password manager. 5. Select the target printer, and then click Edit.

  • Page 13: Flow To Set Up Printers Individually

    If the time setting is incorrect, the error message "License is expired" is displayed, which may lead to failure to set up Epson Print Admin Serverless. Also, in order to use a security function such as SSL/ TLS communication or IPsec, the correct time must be set.

  • Page 14: Flow To Set Up Printers In Bulk

    “Client Computer Setting” on page 93 & Flow to Set Up Printers in Bulk Explains the procedure to set up Epson Print Admin Serverless on multiple printers. When you use the configuration template for Epson Device Admin, you can set up the printers efficiently. Important: Before starting the setup, check that the time setting for the printer is correct.
  • Page 15 : Set when you use an authentication device to authenticate users. : It may have been set by the dealer. Related Information “Batch Setting Using Epson Device Admin (Configuration Template)” on page 59 & “Client Computer Setting” on page 93...

  • Page 16: Application Configuration Comparison

    ✓ ✓ Set the print jobs to the selected state ✓ ✓ ✓ ✓ User name in Epson Device Admin log Direct Print setting for the printer driv- ✓ ✓ ✓ ✓ Auto release jobs upon device login Delete All Print Jobs ✓...
  • Page 17 Setup & Administration Guide Setting Overview User Settings Item Web Config Epson Device Admin User ID ✓ ✓ ✓ ✓ User name Display Password ✓ ✓ Authentication Card ID ✓ ✓ ID Number ✓ ✓ Department ✓ ✓ ✓ ✓...
  • Page 18 Setup & Administration Guide Setting Overview Item Web Config Epson Device Admin Product ID ✓ ✓ Operational parameter ✓ ✓ ✓ ✓ Card Reader Authentication Card ID save format ✓ ✓ Set card ID range ✓ ✓ ✓ ✓ Text Start Position Number of Characters ✓...
  • Page 19 ✓ User name Display Attribute Fax Number Attribute ✓ ✓ Email Address Attribute ✓ ✓ Microsoft 365 > Search Settings for Microsoft Entra ID (Epson Print Admin Serverless) Item Web Config Epson Device Admin User ID Attribute ✓ ✓ ✓...
  • Page 20 Setup & Administration Guide Setting Overview Item Web Config Epson Device Admin Save To Setting ✓ ✓ Type ✓ ✓ ✓ ✓ Save to User Name ✓ ✓ Password ✓ ✓ Customize One-touch Functions Item Web Config Epson Device Admin Enable/Disable ✓...
  • Page 21 Setup & Administration Guide Setting Overview Related Information “Set the Printer Individually Using Web Config” on page 31 & “Batch Setting Using Epson Device Admin (Configuration Template)” on page 59 &...

  • Page 22: Authentication Device Connection

    Information You can set the following reading method for the authentication device. You can set it to the printer using Web Config or Epson Device Admin. The settings are required in the following cases. O Read the particular area of the authentication card, such as employee number and personal ID.

  • Page 23: Authentication Device Setting Items

    Operational parameter Set the operation parameter of the authentication device between 0 and 8192 characters. A~Z, a~z, 0~9, +, /, =,space, and line feed are available. Epson Print Card Reader Select the conversion format for authentication device. Admin Authentication Card ID save format...
  • Page 24 Setup & Administration Guide Authentication Device Connection Format Description Format 11 Outputs the value obtained by rearranging the Upper Lower byte of the binary value as a decimal ASCII string. Format 12 Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a decimal ASCII string.

  • Page 25: Information Registration And System Configuration

    Activate Epson Print Admin Serverless by registering the license key to the printer. Note: The license key may be registered to the printer by dealer. In this case, skip this step and go to the settings for Epson Print Admin Serverless.

  • Page 26: Registering The License Key By Using Epson Device Admin

    If the license information is displayed, Epson Print Admin Serverless is activated. Registering the License Key by Using Epson Device Admin When you use a configuration template for Epson Device Admin, you can apply the license keys given in the CSV file to multiple printers. 1. Create a new configuration template.

  • Page 27: Importing The License Key

    Click the menu items on the left to switch to each screen. The set value is retained if you switch the screen, but not if you cancel the screen. When you have finished all the settings, click Save. Importing the License Key 1. Select Epson Open Platform Settings > Product key / License key from the configuration template.

  • Page 28: Applying The Configuration Template

    Apply the saved configuration template to the printer. The items selected on the template are applied. If the target printer does not have an applicable function, it is not applied. If you have not registered the printer's administrator password in Epson Device Admin, register the password first before performing this operation.
  • Page 29 Setup & Administration Guide Information Registration and System Configuration 1. Select Configuration on the side bar task menu. 2. Select the configuration template you want to apply from Configuration Template Name. 3. Click Apply on the ribbon menu. The device selection screen is displayed. 4.
  • Page 30 Setup & Administration Guide Information Registration and System Configuration 5. Move the devices or groups that you want to apply the template to Selected Device/Group by using [>], [>>], [<], [<<]. Use [>] to move the selected device or group, and use [>>] to move all devices or groups. To make multiple selections, press Ctrl or Shift and click your mouse.

  • Page 31: Set The Printer Individually Using Web Config

    & Using Epson Print Admin Serverless Setting List When registering the license key, the Epson Print Admin Serverless Setting List is displayed on the Epson Open Platform tab. Follow this list to make settings for Epson Print Admin Serverless. 1. Access Web Config and then select the Epson Open Platform tab > Epson Print Admin Serverless Setting List.

  • Page 32: Making User Authentication Settings

    Making User Authentication Settings (Web Config) Set the authentication method and how to authenticate user. 1. Select Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Authentication Settings. Or access Epson Open Platform tab > Authentication Settings.
  • Page 33 Setup & Administration Guide Information Registration and System Configuration Item Explanation How to Authenticate Select how to authenticate a user. User O Card or User ID and Password Use an ID card to authenticate users. You can also use a user ID and password to authenticate. O User ID and Password Use a user ID and password to authenticate users.

  • Page 34: Making Print Job Settings (Web Config)

    Making Print Job Settings (Web Config) Make settings related to the print job sent from the client computer. 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Print Jobs. Or access Epson Open Platform tab > Print Jobs.

  • Page 35: Registration For The User Information (Web Config)

    Registering the User Information Individually Enter the user information one by one. 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings. Or access Epson Open Platform tab > User Settings. 2. Click Add.
  • Page 36 Enter within 116 characters in ASCII. You can leave this blank. ID Number It is displayed when Card or ID Number or ID Number is selected on Epson Open Platform tab > Authentication Settings > How to Authenticate User. Enter the number between 4 and 8 digits depending on the digits set on Epson Open Platform tab >...
  • Page 37 Check number of pages You can check the number of printable pages for the selected user. This item is displayed when you click Edit on the Epson Open Platform tab > User Settings to open the edit screen for user settings.
  • Page 38 You can set up to five presets that are only available to the selected user from the presets registered in the printer. Note: For Epson Device Admin, you can set presets by entering the Preset registration number. However, if the registration number is changed, only the number is used and the contents will not be updated.
  • Page 39 Setup & Administration Guide Information Registration and System Configuration 1. Select the Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > User Settings. Or access Epson Open Platform tab > User Settings. 2. Click Import. 3. Click Browse... to select the file to import, and then click Open.
  • Page 40 Enter within 116 characters in ASCII. You can leave this blank. IDNumber It is displayed when Card or ID Number or ID Number is selected on Epson Open Platform tab > Authentication Settings > How to Authenticate User. Enter the number between 4 and 8 digits depending on the digits set on Epson Open Platform tab >...
  • Page 41 Set the page count management method for each user. Shared: 2, Individual: 1, Disable: 0 O Shared: 2 Manages the number of pages according to the setting on the Epson Open Platform tab > Manage page count > Manage page count. O Individual: 1 Set the page count management for each user.

  • Page 42: Settings For Synchronizing With Cloud Directory Services (Web Config)

    Setup & Administration Guide Information Registration and System Configuration Item Settings and Explanation BWPageRemain Enter the number of pages that can be printed in monochrome. The number of pages that can be entered is -999,999 to 999,999. You can reduce the number of pages that can be printed in monochrome by entering a negative number.
  • Page 43 To synchronize the printer with Microsoft 365, sign in with your organization account for Microsoft from the printer using Web Config. 1. Select Epson Print Admin Serverless Setting List > Microsoft 365 > Sign In. Or access the Network tab > Microsoft 365 > Sign In.
  • Page 44 Setup & Administration Guide Information Registration and System Configuration 4. Click OK. Related Information “Search Setting Items for "Organization contacts" (Web Config)” on page 44 & Search Setting Items for "Organization contacts" (Web Config) Item Settings and Explanation Number of search entries Specify the number of search entries between 5 and 500.
  • Page 45 You can set search attributes for users registered in Epson Print Admin Serverless from a synchronized Microsoft Entra ID. 1. Select Epson Print Admin Serverless Setting List > Microsoft 365 > Search Settings for Microsoft Entra ID (Epson Print Admin Serverless).

  • Page 46: Synchronizing With The Ldap Server (Web Config)

    Set this when you select Remote DB or Local DB and Remote DB as the Authentication Method and LDAP is selected as the Remote DB. For details of setting items, see the same item for Epson Device Admin in this manual. Related Information “LDAP Server Setting Items”...
  • Page 47 Making the Search Attribute Setting Set the search attribute of the user to register to Epson Print Admin Serverless from the LDAP server. 1. Select the Epson Print Admin Serverless Setting List > LDAP Server > Search Settings (Epson Print Admin Serverless).

  • Page 48: Options Functions Setting (Web Config)

    Set the functions that are available to the registered user when logging in to Epson Print Admin Serverless. Note: When you use device authentication in Epson Print Admin Serverless, you can also set access restrictions for each user in User Settings for Web Config. See related information for details on the setting items.
  • Page 49 4. Enable the functions that you want to allow in Select the check box to enable or disable each function.. 5. Click Apply. 6. Register the user name and password set in step 3 on the computer using Epson Scan 2 or PC-FAX. Related Information “Scanning from the Computer”...
  • Page 50 1. Install the printer driver again. Important: Do not set Epson Print Admin Serverless settings in the re-installed printer driver. 2. Select Control Panel > Hardware and Sound > Devices and Printers. 3. Right-click the printer queue that was created, and then select Printing Preferences.
  • Page 51 7. Click OK. Allow print jobs without authentication information (Web Config) 1. Select Access Control Settings > Basic from Epson Print Admin Serverless Setting List. Or access the Product Security tab > Access Control Settings > Basic. 2. Select Allow printing and scanning without authentication information from a computer.
  • Page 52 Note: Fax is only displayed on printers equipped with the fax function. 1. Select the Epson Print Admin Serverless Setting List > Access Control Settings > Basic. Or access Product Security tab > Access Control Settings > Basic. 2. Confirm that the Enables Access Control is selected.
  • Page 53 “About Email Notifications” on page 107 & Making Scan to My Folder Settings (Web Config) Set the Scan to My Folder function by using Epson Print Admin Serverless. You can set the following save destinations using the Scan to My Folder function. Set Destination...
  • Page 54 Setup & Administration Guide Information Registration and System Configuration Scan to My Folder Setting Items (Web Config) Item Explanation Save To Setting Type O Shared Setting Automatically creates a folder named after the user's ID below the folder path or URL specified in Save to, and saves the scan results to this folder.
  • Page 55 Making Pull Printing Settings (Web Config) You can make settings to print from any printer by linking to the printer using Epson Print Admin Serverless. You can register up to four slave printers for a master printer that sends print data from the user's computer. You...
  • Page 56 You can set page count management for users with Device Authentication (Local DB). When you select Remote DB as the Authentication Method, Manage page count is not displayed in the list. Note: You can change the page count management settings for each user on the Epson Open Platform tab > User Settings.
  • Page 57 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Print Admin Serverless Setting List > Epson Print Admin Serverless > Manage page count. Or access Epson Open Platform tab > Manage page count. 2. Set each item.
  • Page 58 Setup & Administration Guide Information Registration and System Configuration O Update schedule settings Item Explanation Color Enable/Disable When Enable is selected, the number of pages that can be printed in color is updated periodically along with the number of pages set in Maximum Pages. Functions Displays the name of the function that is the target of page count management.

  • Page 59: Batch Setting Using Epson Device Admin (Configuration Template)

    Batch Setting Using Epson Device Admin (Configuration Template) When using Epson Device Admin, you can set Epson Print Admin Serverless settings to multiple printers in bulk. For details, see the manual or help for Epson Device Admin. Make the necessary settings for the Epson Print Admin Serverless depending on the authentication method you...

  • Page 60: Operation Flow Of Epson Device Admin

    & Operation Flow of Epson Device Admin Make the Epson Print Admin Serverless settings by using the configuration template for Epson Device Admin. Apply the setting value to the printer by following the flow below. 1. Create the configuration template.

  • Page 61: Making User Authentication Settings (Configuration Template)

    & Making User Authentication Settings (Configuration Template) Set the authentication method and how to authenticate user. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Authentication Settings from the configuration template. 2. Set each item. See the related information for the items.
  • Page 62 Method Important: When using the Pull Printing function, make sure that settings for Epson Print Admin Serverless are the same, such as the authentication method for the linked printer, the user settings, and the maximum time limit for unreleased jobs.
  • Page 63 Setup & Administration Guide Information Registration and System Configuration Item Explanation How to Authenticate Select how to authenticate a user. User O Card or User ID and Password Use an ID card to authenticate users. You can also use a user ID and password to authenticate. O User ID and Password Use a user ID and password to authenticate users.

  • Page 64: Making Authentication Device Settings (Configuration Template)

    Making Authentication Device Settings (Configuration Template) Set the reading format for authentication information received from an ID card. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Card Reader from the configuration template. 2. Set the reading information of the authentication device and ID card.

  • Page 65: Making Scan To My Folder Settings (Configuration Template)

    Making Scan to My Folder Settings (Configuration Template) Set the Scan to My Folder function using Epson Print Admin Serverless. For the scan to my folder function, the user ID name folder is automatically created under the folder path or URL that you assign here and the scanned...
  • Page 66 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Scan To My Folder from the configuration template. 2. Set each item.
  • Page 67 Setup & Administration Guide Information Registration and System Configuration Scan To My Folder Setting Items (Configuration Template) Item Explanation Save To Setting Type O Shared Setting Automatically creates a folder named after the user's ID below the folder path or URL specified in Save to, and saves the scan results to this folder.

  • Page 68: Prohibit Changing The Destination For Scan To Network Folder/Ftp (Configuration Template)

    (Configuration Template) The default destination for Scan to Network Folder/FTP can be set so that the user cannot change it. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Scan to Network Folder/FTP from the configuration template.
  • Page 69 Setup & Administration Guide Information Registration and System Configuration Setting Search Attributes for "Organization contacts" (Configuration Template) Setting search attributes for "Organization contacts" in your contacts for Microsoft Entra ID allows you to search for email addresses, fax numbers, and so on for users registered in "Organization contacts" from the synchronized contacts of Microsoft Entra ID.
  • Page 70 Setup & Administration Guide Information Registration and System Configuration Item Settings and Explanation User name Display Attribute Specify the attribute name to be used when searching for a user display name. Enter a combination of between 0 and 255 characters using A-Z, a-z, 0-9, hyphens (-), and semicolons (;).
  • Page 71 (;). The first character should be a-z or A-Z. Example: mail Setting Search Attributes for Microsoft Entra ID Authentication (Configuration Template) You can set search attributes for users registered in Epson Print Admin Serverless from a synchronized Microsoft Entra ID.
  • Page 72 Setup & Administration Guide Information Registration and System Configuration 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Microsoft 365 from the configuration template. 2. Select Search Settings for Microsoft Entra ID (Epson Print Admin Serverless). 3. Set each item.

  • Page 73: Synchronizing With The Ldap Server (Configuration Template)

    The LDAP server settings that are set here are shared with the settings for Network > LDAP server > Server Settings (Primary Server) and Server Settings (Secondary Server) used by Contacts. When you change one value, it is reflected in the other. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > LDAP server from the configuration template.
  • Page 74 Setup & Administration Guide Information Registration and System Configuration 2. Set each item. See the related information for the items. Related Information “LDAP Server Setting Items” on page 74 & “Kerberos Setting Items” on page 75 & “Search Setting Items for LDAP Server Authentication” on page 76 &...
  • Page 75 Setup & Administration Guide Information Registration and System Configuration Item Settings and Explanation Authentication Method Select one of the methods. If you select Kerberos Authentication, select Kerberos Settings to make Kerberos settings. To perform Kerberos Authentication, the following environment is required. O The printer and the DNS server can communicate.
  • Page 76 Setup & Administration Guide Information Registration and System Configuration Item Settings and Explanation Realm (Domain) Enter the realm of the Kerberos authentication in 1024 characters or less in ASCII. If you do not register this, leave it blank. KDC Address Enter the address of the Kerberos authentication server.

  • Page 77: Registration For The User Information (Configuration Template)

    ENE file is the binary file provided by Epson that encrypts and saves the Contacts or user information. It can be exported from Epson Device Admin and a password can be set. It is useful when you want to import the user information from the backup file.
  • Page 78 Setup & Administration Guide Information Registration and System Configuration 2. Select Printer for Type. 3. Click Import. 4. Select CSV or ENE File for Import Source.
  • Page 79 The user information is imported to the configuration template. Related Information “Creating the CSV File” on page 39 & Importing from the LDAP Server 1. Select Epson Open Platform Settings >Epson Print Admin Serverless > User Settings. 2. Click Import.
  • Page 80 Setup & Administration Guide Information Registration and System Configuration 3. Select LDAP for Import Source. 4. Click Settings. LDAP server setting is displayed. Note: This LDAP server setting is the setting to import the user information from the LDAP server to the printer. The imported user information is used to authenticate users by the printer itself.
  • Page 81 Setup & Administration Guide Information Registration and System Configuration Items Description Search Settings Search Filter Configure the search strings for the LDAP search filter. You can also edit the filters by selecting Custom. Options Type You can set the type of destination for Scan To My Folder. Connection When you select FTP as the Type, you can set the connection Mode...

  • Page 82: Other Functions Setting (Configuration Template)

    Set the functions that are available to the registered user when logging in to Epson Print Admin Serverless. Note: When you use device authentication in Epson Print Admin Serverless, you can also set access restrictions for each user in User Settings for Web Config. See related information for details on the setting items.
  • Page 83 Set permissions to allow scanning, sending faxes, printing forms, and so on from the computer. Set Access Permission to the Driver (Configuration Template) Create an account to use the printer from Epson Scan 2 or PC-FAX. Note: You can use PC-FAX on printers equipped with the fax function.
  • Page 84 4. Select Allowed for the functions that you want to allow the driver and software to access. 5. Click OK. Register the user name and password set in step 3 on the computer using Epson Scan 2 or PC-FAX. Related Information “Scanning from the Computer”...
  • Page 85 Setup & Administration Guide Information Registration and System Configuration Allow print jobs without authentication information (Configuration Template) 1. Select Administrator Settings > Access Limitation from the configuration template. 2. Select Enables Access Control and Allow printing and scanning without authentication information from a computer in Access Limitation Settings.
  • Page 86 Editing the Home Screen (Configuration Template) You can display only necessary icons by editing the icon layout displayed on the home screen for the control panel. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Customize One-touch Functions from the configuration template.
  • Page 87 Making Pull Printing Settings (Configuration Template) You can make settings to print from any printer by linking to the printer using Epson Print Admin Serverless. You can register up to four slave printers for a master printer that sends print data from the user's computer.
  • Page 88 & page 114 Linking the Printer (Configuration Template) 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Pull Printing from the configuration template. 2. Set the linked printer from 1: to 5:. You can use the IPv4, IPv6, or FQDN format for configuration. You can use the following format for FQDN (<host name>.
  • Page 89 You can set page count management for users with Device Authentication (Local DB). Note: You can change the page count management settings for each user on the Epson Open Platform Settings > Epson Print Admin Serverless > User Settings. 1. Select Epson Open Platform Settings > Epson Print Admin Serverless > Manage page count from the configuration template.
  • Page 90 Setup & Administration Guide Information Registration and System Configuration Item Explanation Operation if user page count insufficient Select the operation to perform when the user runs out of printable pages while printing a job. O Restrict after job ended Even if the number of printable pages reaches 0 or less while printing a job, the job being printed is printed to the end.
  • Page 91 Setup & Administration Guide Information Registration and System Configuration O Update schedule settings Item Explanation Color Enable/Disable When Enable is selected, the number of pages that can be printed in color is updated periodically along with the number of pages set in Maximum Pages(Color).
  • Page 92 Setup & Administration Guide Information Registration and System Configuration O Set number of pages in batch Item Explanation Number of additional pages(Color) Enter the number of pages that can be printed in color. The number of pages that can be entered is -999,999 to 999,999. You can reduce the number of pages that can be printed in color by entering a negative number.

  • Page 93: Client Computer Setting

    Register or set the user information to each client computer. When you set it, log in to the client computer using the administrator account. For the settings or instructions on how to use it, see Epson Print Admin Serverless How to Use > Printing from the Computer.

  • Page 94: User Settings For Mac Os Printer Driver

    Setup & Administration Guide Client Computer Setting O Direct Print Sent print jobs are printed directly. Print jobs are not stored on the printer. Related Information “Making Print Job Settings (Web Config)” on page 34 & “Making Print Job Settings (Configuration Template)” on page 64 &...

  • Page 95: Connection Format For Authentication Information

    You can disable USB connections in the following way. In this situation, the print job is discarded. O Web Config: Set PC connection via USB in Product Security > External Interface to Disable. O Epson Device Admin (Configuration Templates): Set USB Device Interface in Common > External Interface to Do Not Use.

  • Page 96: Operation And Management

    User Reports Using Epson Device Admin You can create an Epson Print Admin Serverless report for each group and each user by using Epson Device Admin. You can create the report by specifying a period or setting a regular schedule. Create device groups before creating reports.
  • Page 97 Setup & Administration Guide Operation and Management 4. Select the condition when acquiring report data from the following items. Usage Per User / Usage Per Department / Job History 5. Select the conditions used to create a report by specifying the period or setting a schedule. Create report by specifying a period: Clear the Create a Schedule check box.
  • Page 98 Setup & Administration Guide Operation and Management 8. Click Next. 9. Specify the report range. See the following to make the settings. Item Explanation Date Range Specify the report range from the date the report was created or by specifying a date on the calendar.
  • Page 99 Setup & Administration Guide Operation and Management Item Explanation Type Specify whether or not to send a notification email. Enter the address to which the alerts are sent. When entering multiple addresses, separate the addresses with semi-colons (;). You can enter up to 32,767 bytes including [;]. Enter all addresses in the [TO] field. You cannot use the [CC] or [BCC] fields.
  • Page 100 Setup & Administration Guide Operation and Management 15. Specify a schedule. Note: O If you clear the Create a Schedule check box in step 5, this screen is not displayed. O Set the Start date and time for the Creation Schedule after the data collection time. If this is set to before the data collection time, the report is created before starting data collection on the last day in the report range.

  • Page 101: Report Output Items

    Scan: Color/Scan: Pages/Copy: Paper Size/Copy: 2-Sided/Copy: Color/Copy: Pages/Fax receiving: Paper Size/Fax receiving: 2-Sided/Fax receiving: Color/Fax receiving: Pages/Devices: Model/Devices: IP Address/Devices: Serial Number/Devices: Department/Devices: Location/Devices: Remark/Devices: Note Managing Printers by Using Epson Device Admin You can manage the printers by using Epson Device Admin.

  • Page 102: Displaying Epson Print Admin Serverless / Authentication Settings Menu

    Displaying Epson Print Admin Serverless / Authentication Settings menu Display the settings menu related to Epson Print Admin Serverless. They are set not to be displayed by default. Important: If you have not registered the printer's administrator password in Epson Device Admin, register the password first.

  • Page 103: User Maintenance

    Setup & Administration Guide Operation and Management Item Explanation Delete specified personal information Click Delete to delete the specified personal information from the job history. from Job History Hide job name Select to hide the print job names recorded in the job history. Select when you do not want to display the print job names.
  • Page 104 Setup & Administration Guide Operation and Management 5. Edit each item, and then click OK. 6. Click Transmit. The send confirmation screen is displayed. 7. Click OK on the send confirmation screen. 8. Click OK on the completion screen. Editing in Bulk 1.
  • Page 105 Setup & Administration Guide Operation and Management 3. Click Export. The screen to select an export method is displayed. 4. Select an export method for the user information. Select CSV File UTF-16 (*.csv) when editing the CSV file using Microsoft Excel. See the next section for more information on the file format.

  • Page 106: Checking The Printer Information From Web

    Setup & Administration Guide Operation and Management 9. Select CSV or ENE File on Import Source. 10. Click Browse. The file selection screen is displayed. 11. Select the file you want to import, and then click Open. 12. Select an import method. O Overwrite and Add : If there is the same user ID, overwrite it.

  • Page 107: Email Notifications And Snapshots

    Deleting the Print Jobs You can delete the print jobs stored in the printer. 1. Access Web Config, and then select the Epson Open Platform tab > Epson Print Admin Serverless > Print Jobs. 2. Select the print jobs that you want to delete in You can delete print jobs..

  • Page 108: Managing Your Registered Presets (Cloud Storage For Individuals)

    The system administrator can manage presets (Cloud Storage for Individuals) registered by users. This section explains how to delete registered presets. 1. Access Web Config and then select the Epson Open Platform tab > Epson Print Admin Serverless > Presets (Cloud Storage for Individuals).
  • Page 109 Important: O The exported Web Config file does not contain the license key. If Epson Print Admin Serverless is disabled, select the Epson Open Platform tab > Product Key or License Key, and then enter the license key before importing to enable Epson Print Admin Serverless.

  • Page 110: Configuration Templates In Epson Device Admin

    Configuration Templates in Epson Device Admin You can save and restore configuration templates to a file. See the Epson Device Admin manuals for information about backing up your device list, printer info, etc.. Backing Up Configuration Templates 1. Select Configuration on the side bar task menu.

  • Page 111: Disabling Epson Print Admin Serverless

    You can disable the Epson Print Admin Serverless license by using Web Config. 1. Access Web Config, and then select the Epson Open Platform tab > Product Key or License Key. 2. Delete the product key in Product Key or License Key.
  • Page 112 Operation and Management Note: O All print jobs stored in the printer are deleted. User information and logs are retained even if Epson Print Admin Serverless is disabled. They can be deleted when the printer settings are restored to their defaults.

  • Page 113: Solving Problems

    Ask your dealer for the validity period of the license. Epson Device Admin Report Has No Content When there is no content in the report for Usage Per User, Usage Per Department, and Job History in Epson Device Admin, check the following.

  • Page 114: Problems With The Pull Printing Function

    Solving Problems O Check that you have registered the printer's administrator password in Epson Device Admin. If you have not registered the printer's administrator password in Epson Device Admin, you cannot acquire job histories from the printer. See the following for the registration procedure.

  • Page 115: Problems Using Cloud Directory Services

    Setup & Administration Guide Solving Problems Check the paper type and paper size settings You cannot print on paper types and sizes that are not supported by the printer linked with pull printing. Print with a printer of the same model as your printer driver. Problems Using Cloud Directory Services Cannot Upload Scanned Files to Cloud Storage Make sure that write permission for files has been set in the target folder for the specified cloud storage.

  • Page 116: Appendix

    Web Config > Epson Open Platform tab > Epson Print O User name Display Admin Serverless > User Settings > Delete All or Delete O Password Web Config > Epson Open Platform tab > Product Key or O Authentication Card ID License Key O Department Enter the product key for Epson Open Platform.

  • Page 117: Caution

    Appendix O General Notice: All other trademarks are the property of their respective owners and used for identification purposes only. © 2022-2024 Seiko Epson Corporation. Caution O Unauthorized reproduction of a part or all of this manual is strictly prohibited.

This manual is also suitable for:

Am-c5000 seriesAm-c4000 series

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