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ECOVACS DEEBOT NEO 2.0 PLUS Instruction Manual
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ECOVACS DEEBOT NEO 2.0 PLUS Instruction Manual

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Summary of Contents for ECOVACS DEEBOT NEO 2.0 PLUS

  • Page 1 Instruction Manual...

  • Page 2: Important Safety Instructions

    Important Safety Instructions 7. Use only the original rechargeable battery and Docking Station (Auto-Empty Station) provided with the Appliance from the manufacturer. Non-rechargeable batteries are prohibited. IMPORTANT SAFETY INSTRUCTIONS 8. Do not use without dust bin and/or lters in place. 9.

  • Page 3: Device Update

    28. When not using the Docking station for a long period of time, please unplug it. 29. The Appliance must be used in accordance with the directions in this Instruction Manual. Ecovacs Robotics Co.,Ltd. cannot be held liable or responsible for any damages or injuries caused by improper use.

  • Page 4: Correct Disposal Of This Product

    For EU Countries Short-circuit-proof safety isolating For EU Declaration of Conformity information, visit transformer. https://www.ecovacs.com/global/compliance. Switch mode power supply. For indoor use only. Direct current. Correct Disposal of this Product Alternating current. This marking indicates that this product should not be disposed of with other household waste throughout the EU.

  • Page 5: European Union Compliance Statement

    European Union Compliance Statement Information on Disposal for Users of used Batteries Information on Disposal for Users of Waste Electrical & Electronic Equipment This symbol means that batteries and accumulators, at their end-of-life, should not be mixed with unsorted municipal waste. Your participation is an important part of the effort to minimize the impact of batteries This symbol on the product or on its packaging indicates that used and accumulators on the environment and on human health.

  • Page 6: Radio Equipment Directive

    (cables, cords, and so on) meets the requirements of RoHS Directive 2011/65/EU and amendment Commission Ecovacs Robotics Co., Ltd. Hereby declares that the product comply Delegated Directive (EU) 2015/863 on the restriction of the use of with the essential requirements and other relevant provisions of the...

  • Page 7: Package Content

    1. Package Contents 1.1 Package Content Robot Auto-Empty Station Washable Mopping Pad Mopping Pad Plate Instruction Manual Side Brush Dust Bag Instruction Manual Screw Bag Note: Figures and illustrations are for reference only and may differ from actual product appearance. Product design and speci cations are subject to changes without notice.

  • Page 8: Product Diagram

    1.2 Product Diagram Robot 2 in 1 Module Up-cover Dust Box Buckle TrueMapping Dust Box Distance Sensor Charging Contacts Filling Opening Reservior START Button 2 in 1 Module Release Button Short Press: Start/Pause Long Press Power on/off Filter Filter Sponge Filter Net Charging Button: Short Press: Go To Charge...
  • Page 9 Bottom View Auto-Empty Station (AES) Anti-drop Sensors Carpet Detection Sensor Universal Wheel Top Cover Dust Bag Dust Bag Anti-drop Opening Sensors LED Indicator Dust Collection Port Side Brush Main Brush Charging Contacts Release Button Driving Wheels Main Brush Installation Port for Mopping Pad Module 9∣EN...
  • Page 10 1.3 TrueMapping Distance Sensor Name Functional Description With Laser Ranging-measuring the distance between Robot and surroundings through the time TrueMapping Distance Sensor difference of re ection, it can map according to the objects around while Robotis moving. Detection of 8m. With Infrared Ranging detecting the distance between the bottom of Robot and ground by Infrared Sensor at the bottom, Robot will not move formard when there are stairs in front Anti-drop Sensor...

  • Page 11: Notes Before Cleaning

    2. Operations 2.1 Notes Before Cleaning Tidy up the area to be cleaned by putting furniture, such as chairs, in During the rst use, make sure each room door is open to help Robot their proper place. fully explore your house. It may be necessary to place a physical barrier at the edge of a drop Put away objects including cables, cloths and slippers, etc.

  • Page 12: Quick Start

    Scan the QR code on the Robot or Instruction Manual to download the App. * Before using the product, please take the screwdriver and screws out of the screw pack for installation. Method 2: Search the ECOVACS HOME to download the App. EN∣12...
  • Page 13 Privacy Policy and User Agree- ment, some of the aforementioned intelligent functions cannot be realized through ECOVACS HOME App, but you can still use the basic functions of this product for manual operation.
  • Page 14 Place the Auto-Empty Station Power ON The Auto-Empty Station should be placed against a wall on a at Long press the START Button for 3 seconds to turn on the Robot. ground, and no items should be placed with in a range of (0.5m to left and right sides) (1.5m to the...

  • Page 15: Start Cleaning

    2.5 Start Cleaning Charging Create a map Short press the Charging button to make Robot return for charging. When creating a map for the rst time, please follow Robot to help eliminate some minor issues. For example, the Robot may get stuck under low furniture.
  • Page 16 Pause Dust collection When Robot is working, shot press to pause. The Robot will automatically return to the Auto-Empty Station to collect dust. Wake up The indicator light will go out after the Robot is paused for a few minutes. Short press to wake it up.
  • Page 17 2.6 Start moping Start mopping Add Water Short press to start mopping. Take out the 2 in 1 Module, open the Filling Opening and add water. Notes: Do not frequently remove Washable Mopping Pad. Do not use a rag or any other object to scratch the Moping Pad Plate. Install Mopping Pad and Mopping Pad Module Please empty the reservoir after Robot nishes mopping.

  • Page 18: Maintenance Frequency

    Filter every week every 3-6 months TrueMapping Distance Sensor Universal Wheel Anti-drop Sensors every week Bumper Charging Contacts Auto-Empty Station every week Warm note: If you want to buy accessories, please visit ECOVACS HOME App store or： https://www.ecovacs.com/global. EN∣18...
  • Page 19 3.2 Maintain Dust Box Note: Do not use nger or brush to clean the lter. Note: Completely dry the lter before use. Explore more accessories at ECOVACS HOME App or at https://www.ecovacs.com/global 19∣EN...
  • Page 20 3.3 Maintain Main Brush and Side Brush Main Brush Side Brush EN∣20...
  • Page 21 3.4 Maintain Other Parts Bumper Anti-drop Sensor Charging Contacts TrueMapping Distance Sensor Wheels Note: Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents. Note: Do not clean Charging Contacts with wet cloths. 21∣EN...
  • Page 22 3.5 Maintain Dust Bag Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage. EN∣22...
  • Page 23 Robot can't be charged when the power is turned off. * If the battery is over-discharged or not used for a long time, the Robot may not be charged. Please contact ECOVACS for help. Do not disassemble by yourself. 23∣EN...

  • Page 24: Troubleshooting

    The Robot doesn't support 5G network at present. Please Not use 2.4GHz or 2.4/5GHz network. choose 2.4GHz or 2.4/5GHz. Please scan the code or download the ECOVACS HOME App Download the wrong APP. in store. Try to recover by moving the Robot into Auto-Empty Station.
  • Page 25 Issues Possible Causes Solutions Please ensure the Auto-Empty Station is powered on, and Auto-Empty Station is powered off or moved by people. don't move Auto-Empty Station. The Robot doesn't start working from the the It is recommended that Robot start cleaning from the Auto-Empty Station.
  • Page 26 Robot might be stuck under furniture Please set a physical barrier, or set a Virtual Boundary in the with an entrance of similar height. ECOVACS HOME App. Please tidy up the scattered objects on the ground such as The wires, slippers and other objects placed wires, slippers before cleaning.
  • Page 27 Station and Auto-Empty is not triggered. If "Do Not Disturb" mode is activated in Cancel the "Do Not Disturb" mode in ECOVACS HOME App, ECOVACS HOME App, Auto-Empty Station The Auto-Empty Station can't or start the dust collection manually.
  • Page 28 Issues Possible Causes Solutions Dust leakage occurs The outlet of Dust Box is blocked. Take out the 2 in 1 Module, and clean the Dust Box outlet. during working. Robot reservoir drops out of The reservoir is not correctly installed. Make sure Robot reservoir clicks into place when place during use.

  • Page 29: Technical Specifications

    Rated output Power Dust Collection 850W Laser Lidar 200 mA 940 nm Output power of the Wi-Fi module is less than 100mW. Note: Technical and design speci cations may be changed for continuous product improvement. https://www.ecovacs.com/global. Explore more accessories at EN∣29...
  • Page 30 Ecovacs Robotics Co.,Ltd. No.518 Songwei Road, Wusongjiang Industry Park, Guoxiang Street, Wuzhong District, Suzhou, Jiangsu, China.
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