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MODELS PRO 180/PROPLUS 380 OWNER’S MANUAL Next > IF YOU NEED HELP OR HAVE A QUESTION, WE’VE GOT YOU COVERED. GIVE US A CALL AT 1-800-437-8993. PLEASE DO NOT RETURN TO THE STORE.
If you have issues with the operation of your appliance, see the troubleshooting guide in the back of this manual or contact the HelpLine at 1-800-437-8993 from 8AM to 5PM. ET. Help is also available on the WaterBoss® website: www.waterboss.com.
BOX CONTENTS WATER SOFTENER OVERFLOW ELBOW 12V TRANSFORMER V-185 NOZZLE DRAIN LINE CONTROLLER Please read entire manual to ensure all parts listed are present before installation. If any part is missing or damaged let us know by calling 1-800-437-8993. Do not attempt to install the softener. Tools &...
Normal Operation. 8. If dirt, sand, or large particles are present in the water supply, the appropriate WaterBoss® filter can eliminate this problem. 9. The appliance may be disinfected with 5.25% sodium hypochlorite, which is the active ingredient in household chlorine bleach. To disinfect the appliance, add 4.0 fluid ounces (120 mL) of chlorine bleach solution to...
The appropriate WaterBoss® Water Filter can address these water concerns. • Model 900-IF (Iron Filter) — Reduces iron, manganese, hydrogen sulfide, and iron bacteria.
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CHECKLIST BEFORE INSTALLATION, CONT. Water Pressure — Not less than 20 psi (1.4 bar) or greater than 80 psi (5.5 bar) constant. If water pressure exceeds 80 psi (5.5 bar), a pressure regulator is recommended. Water Supply Flow Rate — A minimum of 3.0 gallons (11.4 L) per minute is recommended.
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PRECAUTIONS PRECAUTIONS 1. Comply with all state and local, building, plumbing, and electrical codes. 2. Test your water quality with the strips provided. Optionally, obtain a report on your water’ s quality. 3. Install the appliance before the water heater. 4.
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INSTALLATION GUIDE The water softener is capable of treating a combination of undesirable constituents (such as iron, dirt, sediment, chlorine, and/or lead) in water. See Specifications for the capabilities of your appliance. Install, set up, and use the appliance within the operating limits outlined in this manual. Failure to comply with these specifications may decrease the effectiveness of the backwash and cause control valve malfunction.
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INSTALLATION GUIDE Site Setup, Cont. STEP 1 7. For most installations, install the appliance after the pressure tank and any water filter appliance or water meter and before the water heater unless otherwise recommended. Contact the HelpLine for further assistance in determining the proper installation sequence. Water Heaters: If less than 10 feet (3.0 m) of pipe connects the water treatment appliance(s) to the water heater, install a check valve between the water treatment appliance and the water heater as close...
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INSTALLATION GUIDE Connect Gravity Overflow Connection STEP 4 The overflow line drains away excess water should the tank fill with too much water or the appliance malfunction. 1. Attach the overflow elbow and check that it is in the down position.
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INSTALLATION GUIDE Connect Drain Line, Cont. STEP 5 4. If the drain line is 25 feet (7.6 m) or longer, increase the drain line and adapter to 3/4-inch I.D. The end of the drain line must be equal to or lower in height than the control valve.
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INSTALLATION GUIDE Add Water to the Brine Cabinet STEP 10 1. Add 2 gallons (8 L) of water to the brine cabinet. After the first regeneration, the appliance will automatically refill the correct amount of water into the brine cabinet. 2.
BYPASS VALVE Your appliance is equipped with a bypass valve. The bypass valve can isolate the appliance should the appliance malfunction or leak. It can also permit the use of untreated water for watering plants, shrubs, or lawns. The bypass is located on the main control valve. (See Figure 8) To engage the bypass, turn the knob to the Bypass position.
PROGRAM CONTROLLER This appliance features a four-button controller with an LCD display. The controller can be used to view the appliance’s status, perform regenerations, and change settings. The controller must be set up correctly for the appliance to perform properly. Figure 2: Four-Button Controller Note: Ensure that the bottom of the controller is firmly locked onto the four tabs on the top of the drive end cap assembly.
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PROGRAM CONTROLLER CONTROLLER PART FUNCTION Shows the controller settings and used to indicate status Indicator during programming. Blinks when setting the water hardness value. Blinks when choosing a salt setting. Options (S1), (S2), or (SA) will also display. Blinks when setting Time of Day (24-hour clock). Both blink when setting Time of Regeneration (24-hour &...
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PROGRAM CONTROLLER BUTTON FUNCTION Used to program and save Customer Settings. Used to change Customer Setting values and to start an immediate regeneration (for example, to restore capacity if you run out of salt). To Start an Immediate Regeneration 1. Press and hold the R⬆ button until the cycle begins. 2.
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PROGRAM CONTROLLER Determine the Controller Setting Number STEP 1 For municipal water, call the water department to determine the hardness and pH of your water supply. For well water, use the hardness test strips provided with your appliance, or have a sample of your untreated water tested by a water testing laboratory.
ADVANCED CUSTOMER SETTINGS Most customers will want to use the factory default settings, so no changes are necessary. However, you can reset the controller settings if the factory default settings are not suitable for your needs. If at any time you wish to change the units to metric or restore the controller completely back to factory default settings, see Additional Features.
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ADVANCED CUSTOMER SETTINGS Set Time of Regeneration STEP 3 1. Both the and the R indicator will blink and the display reads 02 for the default Regeneration Time of 2:00 a.m. 2. Press the R⬆ button to cycle through values 00 to 23 representing the desired Time of Regeneration on a 24-hour clock.
ADDITIONAL FEATURES The controller also has the capability of operating in metric units and of restoring factory defaults. To access these features, follow these steps. Accessing Additional Features STEP 1 1. Press and hold the P and R⬆ buttons at the same time for about 6 seconds.
SYSTEM OVERVIEW Insert with rib at 9 o'clock position DESCRIPTION QTY. DESCRIPTION QTY. Valve Cover Assembly 180/380 Cabinet Sleeve Screw Screw 12 Volt Motor ½” ID Drain Line Drive End Cap Assembly Drain Fitting, 1/2-inch MNPT x Barb Screw 180/380 Drain End Cap 180/380 Computer Control Assembly 180/380 Media Tank with Resin Brine Valve Assembly...
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WATERBOSS WATER CONDITION SPECIFICATIONS ® PRO180 PROPLUS380 Maximum Compensated 70 (1200) 100 (1710) Hardness–gpg (mg/L) Maximum Capacity–grains 18000 (1166) 38000 (2462) (grams) Maximum ferrous iron 10 ppm1 10 ppm1 reduction1 Minimum pH (standard units) Self-Cleaning Filter Self-Cleaning Filter Media type and amounts ...
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WATERBOSS WATER CONDITION SPECIFICATIONS ® PRO180 PROPLUS380 Salt storage–lb (kg) 120 (55) 170 (78) Height–in. (cm) 25.5 (64.8) 33.4 (84.8) Footprint–in. (cm) 15 x 19 (38 x 48) 16.5 x 20 (42 x 51) 12 VAC, 50/60 Hz, 12 VAC, 50/60 Hz, Electrical rating ...
TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION No Soft No salt in brine cabinet. Add salt. Water After Drain line is pinched, Straighten, thaw, or unclog the Regenerations frozen, or restricted. drain line. Clogged injector Remove injector cap and clean assembly. nozzle and throat with a wooden toothpick.
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Appliance Controller not attached Make sure the controller is stays in properly. pushed all the way onto the drive regeneration end cap. Defective magnet disk. Replace magnet disk. Foreign object in valve Remove foreign object(s) from the body.
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This warranty does not cover any service call or labor costs incurred with respect to the removal and replacement of any defective part or parts. WaterBoss® will not be liable for, nor will it pay service call or labor charges incurred or expended with respect to this warranty.
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Claims Procedures Any defects covered by this warranty should be promptly reported to: WaterBoss® 4343 S. Hamilton Rd. Groveport, OH 43125 When writing about the defects, please provide the original owner’ s name, telephone number, and original address, serial number and model number of the product, and date of purchase.
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WaterBoss® 4343 S Hamilton Rd | Groveport, OH 43125 Phone: 1-800-437-8993...
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