1.1 Product Features Patented Hack-Proof PIN Genie Keypad Digits are randomly displayed on the keypad ensuring access codes to be undetectable to intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button. Users can press any button showing their number. Location of the numbers are always different every time someone uses the keypad, making it hard for prying eyes to guess the correct code.
2.3 Understanding Your New Lock After the installation of your new Lockly, understanding some key functions of operating your smart lock is important. The following guides will walk you through resetting a lock, adding/ deleting Access Codes, adding/deleting fingerprints, configuring your Offline Access Code™ (OAC) and other features of your lock.
2.4 Reset Button If you need to reset, you must have your Activation Code available. The Activation Code can be found on the Activation Code Card that came with your smart lock. Once the smart lock has been reset, all the data previously stored will be deleted. See below which Reset procedure applies for you.
2.6 Rebooting Your Lock Reboot Lockly in case of dead battery or malfunction. No NOTICE settings will be changed and all Access Codes will still be stored within Lockly. Press and release the reboot button when you want to reboot the lock. Your Lockly will beep once after reboot.
2.7 Low Battery When the battery is in seriously low condition, Lockly will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your smart lock from shutting down. When your smart lock low-battery warning alert finally dies, you will have 3 chances to unlock your smart lock either by a password, APP or fingerprint.
2.8 Changing The Battery Under normal use, the Lockly battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries by a major brand. Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown.
3.1 Configuring Access We recommend pairing your lock to your smart phone to manage your access codes. Section 3.1 - 3.9 refers to locks not paired with a smart phone. Once paired with a smart phone, the Program button will be disabled. How to Use the Keypad There are a total of five (5) buttons on the keypad as shown in the example image to the left.
3.2 Entering Programming Mode To enter Programming Mode, remove the battery compartment cover on the interior side of the Secure to expose the Reset and Program buttons (See page 8). Simply press the Program button to enter programming mode. Program Button Note: Program button will be disabled once synced to a smart phone.
3.3 Adding an Access Code While in Programming Mode, select “1AD” to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “1AD” press “Pd” to add an Access Code. Enter your new 6 - 8 digit Access Code and press when you are finished.
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3.3 Adding an Access Code (Continued) If you have successfully entered your new Access Code twice, you will see the new code displayed here. In this example, we chose 654321. Press to Confirm or to cancel. To exit or cancel, you can always press If the two (2) Access Codes you entered does not match, an error message will appear on the screen (As shown to the left).
3.4 Deleting an Access Code While in Programming Mode, select “2DE” to delete an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “2DE” press “Pd” to delete an Access Code. Example Only Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom.
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3.4 Deleting an Access Code (Continued) Once you have selected the Access Code you want to delete, Lockly will ask you to confirm deletion by showing you the Access Code you are deleting, in this example, 1 3 5 7 9 0. to delete, or to cancel.
3.5 Checking the Access Codes While in Programming Mode, select “3CH” to check registered Access Codes. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom.
3.6 Adding a Fingerprint In this section, you will learn how to register a fingerprint to your new smart lock. We are using an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, Lockly will only accept fingerprint patterns that consist of cross intersection points.
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3.6 Adding a Fingerprint (Continued) While in Programming Mode*, select “1AD” to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Program- ming Mode. After pressing “1AD” press “FP” to register a Fingerprint. Upon pressing “FP”, you will enter Fingerprint Registration Mode and you will see a green LED ring light up on the fingerprint panel on the exterior side of Lockly Secure Plus / Pro.
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3.6 Adding a Fingerprint (Continued) Please make sure your fingers are clean from dirt and oils before scanning NOTICE your fingerprint. Make sure the sensor is also clean by taking a soft cloth and wiping the surface. Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift your finger and repeat the process slowly until the digit “6”...
3.7 Fingerprint Scanning Directions The fingerprint sensor equipped in your smart lock is loaded with powerful fingerprint algorithms to extract quality features from fingers, even in poor conditions. Placing your finger on the sensor correctly helps consistency in fingerprint recognition. The following directions and tips will guide you on how to scan an optimal fingerprint image.
3.8 Fingerprint Scanning Tips & Troubleshoot Tips for Fingerprint Enrollment and Recognition • Place your finger to completely cover the sensor with maximum contact surface. • Position the center of your finger (core) to the center of the sensor. • Hold your finger still for more than a second until you hear a beep. •...
3.9 Deleting Stored Fingerprints* While in Programming Mode, select “2DE” to delete a Fingerprint. If you are not in Programming Mode, please see Section 3.2 to enter Program- ming Mode. After pressing “2DE” to delete, press “FP” to delete a fingerprint. Your registered fingerprint numbers will be displayed on the screen.
3.10 Adding Secure Link Lockly Secure Link¹ adds live status monitoring and voice control capabilities to your Lockly Smart Lock. If you purchased a Secure Pro model, the Secure Link is included in your package. For all other Lockly products, the Secure Link can be purchased and added anytime. To set up the Lockly Secure smart lock with Secure Link Wi-Fi Hub and Door Sensors, launch the Lockly App on your iOS or Android device.
4.1 Unlocking using Access Codes Lockly Smart Lock can be unlocked using multiple ways - via your stored Access Code, registered fingerprint, smartphone with Bluetooth, the physical key supplied with your lock, or voice (Secure Pro only or Secure Plus with Secure Link Wi-Fi Hub installed) Slide your hand across the screen to activate the keypad.
4.2 Unlocking using Fingerprints Unlocking Place a registered finger to the fingerprint scanner located on the exterior side of the lock to the right. To register a fingerprint, please see Section 3.6. If your fingerprint is registered and acknowledged, you will hear a “beep”...
4.3 Locking/Unlocking using App You must have the Lockly iOS or Android app installed in order to lock and unlock with smartphone ™ and connect with your Amazon Alexa or Google Assistant-enabled devices. Please download the app by visiting the link below or search “Lockly” from the correct app store. Scan or visit LocklyPRO.com/app SECTION 4.3...
4.4 Locking/Unlocking with Physical Key To unlock your lock using the physical key (included), open the key cover by sliding the cover on either left or right direction to reveal the keyhole. Insert key and turn clockwise (right swing door) or counterclockwise (left swing door) to unlock the door.
4.6 Locking/Unlocking with Voice Assistants Once your Lockly Smart Lock and Secure Link¹ Wi-Fi Hub has been installed and configured correctly, make sure you enable the Lockly Action on Google or the Amazon Alexa Skill before you can configure your voice to perform voice commands. You can ask your questions such as door status or request for your door to be locked or unlocked - “Hey Google, unlock the Back Door”...
4.7 Safe Mode - Overview Lockly will enter Safe Mode when five (5) consecutive wrong Access Codes are entered within 5 minutes. When in Safe Mode, the lock status icon will start to flash. To disable Safe Mode, you must unlock the door using the correct fingerprint or enter the correct Access Code twice in a row.
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4.7 Disabling Safe Mode There are four (4) ways to disable Safe Mode. Option 1 - Entering Correct Access Code Activate the keypad by pressing and holding for 3 seconds. Enter the correct Access Code twice (2) when the keypad is available, pressing after every time the Access Code is entered.
4.8 Rain Mode Like other digital electronic products water can trigger to activate the touchscreen and fingerprint sensor which may cause the batteries to drain. To protect the lock and extend battery life, you can setup your Lockly to enter Rain Mode to shut off keypad and fingerprint reader whenever rain or water is detected.
4.9 Shine Mode Lockly touchscreen keypad brightness was designed for optimum battery life. However, some users may need to adjust the brightness to their convenience to enter access codes. Swipe your fingers across the keypad to light up to its normal brightness. To adjust brightness, long press the upper left button for 3 seconds.
5.1 Offline Access Code (OAC) ™ The Offline Access Code (OAC) is a unique feature of our smart lock. It allows you to grant access ™ to guests remotely without guests needing to download the app. To use the OAC feature, make sure you download the Lockly app for iOS or Androi first, and sync ™...
5.2 Sub-Admin Access Sub-Admin Access can be created to grant access for others to be able to control your lock and grant access to others via Bluetooth when within range of your Lockly smart lock. The sub-admin permission can be setup through the Lockly App then Add A New User. You can select the Validity Period and User Permissions of the sub-admin.
7.1 Important Notes Auto Lock Feature Your lock can be programmed to auto-lock between 5-300 seconds after the door opening. You can select the timing through the Lockly App. If auto-lock is not activated and door is still open, the touchscreen will remain lighted, simply press the on the keypad to lock.
8.1 Cleaning Making sure your Lockly is clean is best practice to ensure optimal product use. Follow the DOs and DON’Ts below. DON’T • Don’t use abrasives, high alkaline • Rinse the touchscreen with warm cleaners, or gasoline to clean your water prior to cleaning.
9.1 Safety Precautions Please read all instructions carefully. Remind all Lockly users of the safety precautions. Read the following instructions for your own safety Do not attempt to disassemble the smart lock by yourself. It can cause product damage, void warranty, and cause injuries. Do not use any inappropriate tools that can cause damages or malfunction to your lock.
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FCC Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
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