Extreme Networks AP5020 Installation Manual
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Extreme Networks AP5020 Installation Manual

Wireless 802.11be wi-fi 7 indoor access point
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Extreme Wireless 802.11be Wi-Fi 7 Indoor
AP5020 Access Point
Installation Guide
9037977-00  Rev AA
June 2024

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Summary of Contents for Extreme Networks AP5020

  • Page 1 Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point Installation Guide 9037977-00  Rev AA June 2024...
  • Page 2 Extreme Networks, Inc. reserves the right to make changes in specifications and other information contained in this document and its website without prior notice. The reader should in all cases consult representatives of Extreme Networks to determine whether any such changes have been made.

  • Page 3: Table Of Contents

    6 GHz Radiation Patterns..............................21 Accessories......................................23 Supported Mounting Accessories..........................24 Supported Power Accessories............................24 Other Accessories...................................24 Micro USB Console Port Information..........................25 MAC Address......................................26 Cleaning Guidelines..................................26 Purchase Information................................... 26 Installation.............................27 Pre-Installation Tasks..................................27 Site Survey....................................27 Other........................................ 28 Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 4 Extreme Networks EU Importer Address........................59 Extreme Networks UK Address............................. 59 Supplement to Product Instructions..........................60 Declaration of Conformity in Languages of the European Community..........60 European Waste Electrical and Electronic Equipment (WEEE) Notice..........62 Index..............................63 Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 5: Preface

    When a feature, function, or operation pertains to a specific hardware product, the product name is used. When features, functions, and operations are the same across an entire product family, such as Extreme Networks switches or SLX routers, the product is the switch or the router .

  • Page 6: Documentation And Training

    When a backslash separates two lines of a command input, enter the entire command at the prompt without the backslash. Documentation and Training Find Extreme Networks product information at the following locations: Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 7: Open Source Declarations

    Some software files have been licensed under certain open source licenses. Information is available on the Open Source Declaration page. Training Extreme Networks offers product training courses, both online and in person, as well as specialized certifications. For details, visit the Extreme Networks Training page. Help and Support...

  • Page 8: Subscribe To Product Announcements

    You can modify your product selections or unsubscribe at any time. Send Feedback The User Enablement team at Extreme Networks has made every effort to ensure that this document is accurate, complete, and easy to use. We strive to improve our documentation to help you in your work, so we want to hear from you.

  • Page 9: Overview Of The Ap5020

    The AP5020 uses the 802.11 wireless standards (802.11a/b/g/n/ac/ax/be) for network communications, and bridge network traffic to an Ethernet LAN. It can operate in...

  • Page 10: Technical Specifications

    Note You do not have to use a country-specific SKU unless you are ordering for Israel or Egypt. Technical Specifications The AP5020 supports both 802.3at PoE and 802.3bt PoE. It is supported on the following platforms: • ExtremeCloud™ IQ •...

  • Page 11: Power Options

    SSID per radio: 16 with a total of 48 • Users per radio: 512 with a total of 1536 Ports and Connectors The AP5020 has the following ports, connectors, and hardware features: • One Kensington security slot • One USB 2.0 type A connector •...

  • Page 12: Environmental Specifications

    Humidity: 0% to 95% (non-condensing) Hardware Ports The AP5020 has several ports and hardware features that connect the AP to your network or are used to access a feature. Use the information in the following sections to locate these ports.

  • Page 13: Hardware Ports - Rear

    The following table and graphic show the available ports on the rear of the AP. Table 5: AP5020 Ports and Connections Item Description 12VDC 12-volts of direct current. ETH1 port Ethernet port. ETH0/PoE port Ethernet port. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 14: Security

    Overview of the AP5020 AP5020 Rear Ports and Connections Security The AP5020 supports Wi-Fi Alliance WPA3 security certifications. Use Extreme Fabric Attach for provisioning and deployment to a Fabric Connect-enabled switch. The access point also supports the following security features: •...
  • Page 15 Configuration pushes down to AP from controller helping the user locate the white AP by sight. Solid amber A firmware upgrade is occurring. Fast-blinking The AP is acquiring the DHCP IP. amber Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 16: Power Profile

    Power Profile Overview of the AP5020 Power Profile The following tables show the various AP5020 power profiles. Use this information when you plan your installation. Table 8: AP5020 AT Power Profile AP5020 Mode 1 Mode 3 (dual 5G) Radio 1 (2.4G) 13dBm, 2x2...

  • Page 17: Ap5020 Internal Antenna Specifications And Radiation Patterns

    PSE (disabled by default). AP5020 Internal Antenna Specifications and Radiation Patterns Specifications The following table shows the Gain and Beam for the AP5020 internal antenna. Use this information when you plan your installation. Table 12: Ports, Gains, and Beam Radio 2.4 GHz...
  • Page 18 2.4 GHz Radiation Patterns Overview of the AP5020 AP5020 2GHz Vertical Radiation Pattern Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 19: Ghz Radiation Patterns

    Overview of the AP5020 5 GHz Radiation Patterns Figure 3: AP5020 2GHz Horizontal Radiation Pattern 5 GHz Radiation Patterns The following diagrams illustrate the radiation patterns for the AP5020 5 GHz internal antenna. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 20 5 GHz Radiation Patterns Overview of the AP5020 Figure 4: AP5020 5 GHz Vertical Radiation Pattern Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 21: Ghz Radiation Patterns

    Overview of the AP5020 6 GHz Radiation Patterns Figure 5: AP5020 5 GHz Horizontal Radiation Pattern 6 GHz Radiation Patterns The following diagrams illustrate the radiation patterns for the AP5020 6 GHz internal antenna. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 22 6 GHz Radiation Patterns Overview of the AP5020 Figure 6: AP5020 6 GHz Vertical Radiation Pattern Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 23: Accessories

    Figure 7: AP5020 6 GHz Horizontal Radiation Pattern Accessories The AP5020 comes with the AH-ACC-BKT-AX-TB mounting bracket that can be used to mount the access point on flat t-bar ceiling grids and flat surfaces, such as Prelude ceilings (15/16 in. ceiling grid), Suprafine ceilings (flat bottomed 9/16 in. ceiling grid), and walls.

  • Page 24: Supported Mounting Accessories

    Guide. Table 14: Power accessories Part number Description 37219 PWR 12V DC, 3A, 2.5mm x 5.5mm connector Other Accessories The following table shows the additional accessories available for your access point. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 25: Micro Usb Console Port Information

    Figure 8: Micro-B model Console Port Pin Information Table 16: Micro-B USB Pin Information Pin number Pin name and description R×D (input to access point) T×D (output to terminal) Signal (GND) Signal (GND) Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 26: Mac Address

    Non-abrasive soap Note Do not wash or immerse the AP5020 in a liquid. You will damage the device and void the warranty. Instead, you can wipe the plastic housing - also called the radome - with a damp cloth. But you must avoid the ports and connectors.

  • Page 27: Installation

    Install the access point on a ceiling rail, on a nonstandard ceiling, or on a wall. Pre-Installation Tasks Extreme Networks Access Points have been designed for quick and easy deployment. But you can make the process even easier with a little preparation.

  • Page 28: Other

    Guides. You should configure the DHCP options on your DHCP server to assign an allowed NTP server to Extreme Networks devices. Both DNS and NTP are critical for country and region detection and certificate validation. For more ExtremeCloud IQ Controller Deployment...

  • Page 29: Box Contents

    "Overview" chapter for an explanation of the LED states. Box Contents Your Extreme access point ships with everything that you need for a basic installation. All optional brackets and accessories are sold separately. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 30: Position The Access Point Before Installation

    Phillips head plastic screw-in anchors Position the Access Point before Installation About This Task Use the red dot on the back of the access point and the bracket to help you with installation. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 31: Install The Access Point On A Standard Flat Ceiling Rail With Sculpted Ceiling Tiles

    About This Task The AP5020 access points ship with a mounting bracket for standard 15/16" (24mm) wide t-bars or 9/16" (14mm) wide t-bar rails. For non-standard ceiling rail installations, Non-Standard Ceiling Grid or Wall Installation.
  • Page 32 5. Align the red dot on the back of the access point against the bracket red dot. Note The bracket has a circular tip that fits into the circular depression on the back of the access point. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 33 6. Press and rotate the access point 1/8th turn clockwise until it clicks into place on the bracket. Figure 11: Access point ceiling install 7. Attach the Cat6 RJ45 cable to the ETH0 or ETH1 port. 8. Replace the ceiling tiles. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 34: Nonstandard Ceiling Grid Or Wall Installation

    (15/16 in. ceiling grid), Suprafine ceilings Note: Only this bracket is included with (9/16 in. ceiling grid), and walls the access point AH-ACC-BKT-AX-IL Mounting bracket for Interlude (9/16 wide T-bar with protrusion) ceilings Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 35 Nonstandard Ceiling Grid or Wall Installation Order part number Description AH-ACC-BKT-AX-SL Mounting bracket for Silhouette ceilings (ceiling grid with 1/8 in. or 1/4 in. bottom opening) ACC-BKT-AX-JB Junction box or wall mounting for indoor access points Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 36 Note The default bracket for wall installation is the ACC-BKT-AX-TB bracket. One -TB bracket is included with the AP. The AH-ACCBKT-AX-WL bracket is for users who already have the -WL brackets. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 37: Install The Access Point To A Wall With Ah-Acc-Bkt-Ax-Wl

    6. Attach the network cable. Install the Access Point on a Silhouette Ceiling Before You Begin You need the following items: • One AP5020 access point • One AH-ACC-BKT-AX-SL bracket Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 38 Gently rotate the bracket counterclockwise and if there is resistance, the other white tab in the back of the accessory must also be released. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 39 4. Align the red dot on the back of the access point against the accessory bracket red dot. Note The accessory has a circular tip that fits into the circular depression on the back of the access point. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 40: Install The Access Point To A 9/16-Inch T-Bar Ceiling

    One AH-ACC-BKT-AX-IL accessory bracket if there is a protrusion in the center of the t-bar bottom About This Task You can mount the access point to a ceiling that has a 9/16 in. wide T-bar. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 41 Gently rotate the bracket counterclockwise and if there is resistance, the other white tab in the back of the accessory must also be released. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 42 4. Align the red dot on the back of the access point against the accessory red dot. Note The bracket has a circular tip that fits into the circular depression on the back of the access point. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 43: Install The Access Point On A 15/16-Inch T-Bar

    One AP5020 access point • One ACC-BKT-TB-NF adapter • One AH-ACC-BKT-AX-TB accessory About This Task Use the ACC-BKT-TB-NF bracket when you install the AP on a suspended ceiling with 15/16-inch grid system. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 44 Push up and rotate the -TB accessory clockwise until the metal hinges hook over the bottom halves of the -NF adapter ends and the plastic tabs on the -TB accessory click into place. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 45 6. Press and rotate the access point one-eighth of a turn clockwise until it clicks into place on the accessory. 7. Connect the network cable. 8. Replace the ceiling tiles. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 46: Install The Access Point On A Junction Box

    A metal part that attaches to the junction box (also called the sheet-metal junction box hole plate) Figure 19: ACC-BKT-AX-JB accessory bracket metal part • A plastic part that attaches to the metal part and the access point (also called the plastic twist plate) Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 47: Install The Access Point On A Beam

    ACC-BKT-AX-BEAM mounting bracket Find a location that supports the following requirements: • The beam must be able to support the access point in all environmental conditions. • The beam must be flat. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 48 5. Open the top screw as necessary and place the beam clip onto a beam. Note You must hold the access point when attaching the beam clip. Figure 21: ACC-BKT-AX-BEAM accessory bracket 6. Tighten the beam clip top screw to a torque of 50 in-lbs. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 49: Connect A Power Supply

    12V DC power supply. See the Power Profile for power consumption specifications. Figure 22: AP5020 12V Port Table 23: AP5020 12V Port Item Description 12V DC 12-volts of direct current. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 50: Lock Your Access Point

    1. Securely attach the free end of the Kensington lock cable near the AP. 2. Insert the rectangular lock end into the Kensington security slot on the AP. 3. Lock the Kensington lock. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 51: Onboard The Access Point With The Extremecloud Iq Mobile Onboarding App

    4. Scan the QR code or bar code on the back of the AP with your mobile device camera. 5. Verify the AP model and serial number 6. Select the location. 7. Choose any configured network policies for the AP. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 52: Regulatory Information

    European Waste Electrical and Electronic Equipment (WEEE) Notice on page 62 The following sections outline the regulatory and compliance information for the AP5020. Country of Manufacture Manufacturer: Sercomm Corporation Address: No.8, Tangzhuang Road, Suzhou Industrial Park, Jiangsu, China Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 53: Safety Guidelines

    Use only the antennas which have been approved by the applicant. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/IC limit and is prohibited. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 54: Installation Procedure

    If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 55: Fcc Radiation Exposure Statement

    This device was tested with a separation distance of 54 cm. Always keep the device away from your body to ensure exposure levels remain at or below the tested levels. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 56: Industry Canada Notice

    L’exploitation est autorisée aux deux conditions suivantes : (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 57: Brazil Agência Nacional De Telecomunicações (Anatel) Statement

    2. O uso deste equipamento é restrito a ambientes fechados e proibido em plataformas petrolíferas, carros, trens, embarcações e no interior de aeronaves abaixo de 3.048 m (10.000 pés). Israel Regulatory Statement Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 58: Mexico Compliance Statement

    Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. Taiwan Regulatory Statement 取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率 或變更原設計之特性及功能。低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有 干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前述合法通信，指依電信管理法規定 作業之無線電通信。低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之 干擾。 應避免影響附近雷達系統之操作。 Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 59: United Kingdom (Uk) And European Union (Eu) Radiation Warning Statement

    Extreme Networks EU Importer Address Extreme Networks, Ireland Ops Ltd. Rineanna House Shannon Industrial Estate Shannon, V14CA36 Ireland Extreme Networks UK Address Extreme Networks, UK Ltd. 250 Longwater Avenue Green Park 1st Floor Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 60: Supplement To Product Instructions

    Declaration of Conformity in Languages of the European Community English Hereby, Extreme Networks declares that the radio equipment type (AP5020/ AP5020WW) is in compliance with Directive 2014/53/EU. For full text of the EU Declaration of Conformity, contact Extreme Regulatory Compliance at compliancerequest@extremenetworks.com...
  • Page 61 Dichiarazione di conformità dell'UE, contattare Extreme Regulatory Compliance presso compliancerequest@extremenetworks.com Spanish Por medio de la presente Extreme Networks declara que el Radio LAN device (AP5020/AP5020WW) cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/EU.

  • Page 62: European Waste Electrical And Electronic Equipment (Weee) Notice

    4. It is the user's responsibility to utilize the available collection system to ensure WEEE is properly treated. For information about the available collection system, please contact Extreme Environmental Compliance at Green@extremenetworks.com. Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...

  • Page 63: Index

    ExtremeCloud IQ Mobile Onboarding application 51 radiation exposure statement 55 FCC notice 54 radios 11 feedback 8 Regulatory and Compliance 52 Restriction of Hazardous Substances information 60 industry Canada notice 56 Installation 27 safety guidelines 53 Extreme Wireless 802.11be Wi-Fi 7 Indoor AP5020 Access Point...
  • Page 64 Index secure the access point safety cable installation 50 security 14 Silhouette Ceiling installation 37 standard ceiling installation 31 status LED 14 , see technical support support supported accessories 23, 24 T-bar 15/16-inch ceiling installation 43 technical support contacting 7, 8 UK address 59 UK radiation warning 59 wall installation with AH-ACC-BKT-AX-WL 37...

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