DuroStar DUAL FUEL DS13000MX User Manual
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DuroStar DUAL FUEL DS13000MX User Manual

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DS13000MX
U
S
E
R
M
A
N
U A
L
REV: DS13000EH-01262024
5800 Ontario Mills Pkwy
This manual provides information regarding the
Ontario, CA 91764 USA
operation and maintenance of these products. We
www.duromaxpower.com
have made every effort to ensure the accuracy of the
Call our Customer Care Team Toll Free 8-5 pm PST Mon-Fri
information in this manual. We reserve the right to
844-387-6629
change this product at any time without prior notice.

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Summary of Contents for DuroStar DUAL FUEL DS13000MX

  • Page 1 DS13000MX REV: DS13000EH-01262024 5800 Ontario Mills Pkwy This manual provides information regarding the Ontario, CA 91764 USA operation and maintenance of these products. We www.duromaxpower.com have made every effort to ensure the accuracy of the Call our Customer Care Team Toll Free 8-5 pm PST Mon-Fri information in this manual.

  • Page 3: Table Of Contents

    CONTENTS Introduction Introduction ........................6 General Safety Procedures .................... 8 Carbon Monoxide Safety ..................... 12 Unit and Purchase Information.................. 14 Generator Components Generator Components ....................16 Package Contents ......................18 Generator Setup Remove Shipping Braces ..................... 21 Wheel Kit Installation ....................22 Connect the Battery .....................
  • Page 4 CONTENTS Maintenance and Care Maintenance Schedule ....................54 Break-In Period ......................55 Maintenance Log ......................55 Checking the Oil ......................56 Changing the Oil ......................57 Cleaning the Air Filter ....................58 Spark Plug Maintenance ....................60 Emptying the Gas Tank ....................62 Cleaning the Fuel Filter Cup ..................
  • Page 6 THE DUROSTAR WAY The DuroStar Way is more than just a brand, it is our understanding and appreciation of just how important power can be to someone without it… DUROSTAR FOR HOME DUROSTAR FOR WORK DUROSTAR FOR PLAY Electricity in our home not...

  • Page 7: Introduction

    INTRODUCTION DuroStar Power Equipment is headquartered in Ontario, California and is the industry’s leader in Dual Fuel portable generator technology. In addition to a full assortment of portable generators ranging from digital inverters to large 15,000-watt portable standby units, their product line includes pressure washers, engines, pumps, and accessories.

  • Page 8: General Safety Procedures

    GENERAL SAFETY PROCEDURES SAFETY ALERT SYMBOL The safety alert symbol is used with one of the safety words (DANGER, WARNING, or CAUTION) to alert you of hazards. Please pay attention to these hazard notices both in this manual and on the engine. Please familiarize yourself with the following safety symbols and words: ●...
  • Page 9 WARNING: This generator may emit highly flammable and explosive gasoline vapors, which can cause severe burns or even death. A nearby open flame can lead to an explosion even if not directly in contact with gasoline. ● Do not operate near an open flame. ●...
  • Page 10 GENERAL SAFETY PROCEDURES Button/Coin Battery Warnings AWARNING MODEL: 3V CR2032 INGESTION HAZARD This product contain a button cell or coin battery This symbol means: INGESTION HAZARD: ;3 This product contains a button cell or coin battery. 1. Remove and immediately recycle or dispose of used batteries according to local regulations and keep away from children.
  • Page 11 In addition to the above safety notices, please familiarize yourself with the safety and hazard markings on the generator. XPLOSION, ATH.

  • Page 12: Carbon Monoxide Safety

    CARBON MONOXIDE SAFETY Carbon Monoxide Generators are convenient, but they can also be dangerous. All fuel- burning appliances and equipment release a poisonous gas called carbon monoxide. Carbon monoxide (also known as CO) can be dangerous for humans and pets, even in small amounts, because it blocks oxygen from getting into your body.
  • Page 13 As the only safe way to use a portable generator, taking your generator outside is absolutely mandatory to keep your family safe from carbon monoxide. But there’s even more you can do. By educating yourself about all carbon monoxide risks, you’ll be better prepared to protect your family from this colorless, odorless threat.

  • Page 14: Unit And Purchase Information

    UNIT AND PURCHASE INFORMATION Serial Number Serial number The serial number is located on the engine block, above and to the left of the oil fill. Serial number format The serial number will be shown in two parts. The engine model, followed by the serial number.
  • Page 15 GENERATOR COMPONENTS To help you get familiar with your new DuroMax generator, please see this component section for easy reference on all the generator’s individual features.

  • Page 16: Generator Components

    GENERATOR COMPONENTS 5. Power Panel 4. Fuel Tank 3. Fuel Valve 6. Handles 2. Air Cleaner 7. Battery 1. Recoil Start 8. Oil Fill and Dipstick 1. Recoil Start – Easy pull recoil start to start the engine without the electric start. 2.
  • Page 17 12. Battery Switch 15. Circuit Breaker 11. Engine Switch 14. Battery Tender 9. Fuel Switch 10. Propane Inlet 13. Multimeter 18. 50A Receptacle 16. GFCI 20A Receptacles 17. 30A Receptacle 12. Battery Switch – Prevents battery discharge during storage. 13. Multimeter – Displays voltage, hertz, and time running. 14.

  • Page 18: Package Contents

    PACKAGE CONTENTS Your generator comes with the items listed below. Please check to see that all of the following items are included with your generator. Double-Sided Spanner Spark Plug Wrench Screw Driver Phillips and slot blade Assorted wrenches used in Used in spark plug screwdriver used for generator generator maintenance and...

  • Page 19: Generator Setup

    GENERATOR SETUP Proper setup of your generator will get you going as soon as possible while making sure you and your equipment are safe and cared for.

  • Page 21: Remove Shipping Braces

    GENERATOR SETUP Step 1 - Remove Shipping Braces Unpack Remove the generator from the box. Place the largest piece of packing foam on a flat surface. Flip the generator upside down on the pad. CAUTION: NEVER attempt this if you have put fuel or oil in the generator.

  • Page 22: Wheel Kit Installation

    GENERATOR SETUP (CONTINUED) Step 2 - Wheel Kit Installation (Optional) Install support legs Secure the support legs to the frame with the provided lock nuts. Install wheel axles Place each wheel axle inside each wheel. Place axle into the frame Place each axle and wheel into each frame axle port.
  • Page 23 Install handles Attach the handles to the brackets on the frame Attach the handles to the brackets on the frame using the provided bolts and nuts. using the provided bolts and nuts. CAUTION: Do not over-tighten the handles, it CAUTION: Do not over-tighten the handles, it will prevent free movement.

  • Page 24: Connect The Battery

    GENERATOR SETUP (CONTINUED) Step 3 - Connect the Battery Locate the negative cable Locate the negative battery cable above and behind the battery. One side is connected to ground and the other end needs to be connected to the battery. Route the free end to the negative battery terminal.

  • Page 25: Adding Oil

    Step 4 - Adding Oil The generator requires engine oil to operate properly. The generator, when new from the package, contains no oil in the crankcase . You must add the proper amount of oil before operating the generator for the first time. This amount is equal to the oil capacity of the engine crankcase: Model Number DS13000MX Engine Oil Capacity...

  • Page 26: Adding Gasoline

    GENERATOR SETUP (CONTINUED) Step 5 - Adding Gasoline (Optional) Add gasoline Make sure the generator is on a level surface. Unscrew gas cap and set aside (NOTE: the gas cap may be tight and hard to unscrew). Slowly add unleaded gasoline to the fuel tank. Be careful not to overfill.

  • Page 27: Grounding The Generator

    Step 6 - Grounding the Generator Attach grounding wire Ground the generator by tightening the grounding nut against a grounding wire. Connect the other end to a copper or brass grounding rod that’s driven into the earth. A generally acceptable grounding wire is a No. 12 AWG (American Wire Gauge) stranded copper wire.

  • Page 29: Starting The Generator

    STARTING THE GENERATOR If this is not your first time using the generator there are still steps you should take to prepare it for operation each time you use it. IMPORTANT: At this point you should be familiar with the procedures described in the first portion of this section entitled “GENERATOR SETUP”...

  • Page 30: Check The Oil

    BEFORE YOU START YOUR GENERATOR Step 1 - Check the Oil Check the oil The generator is equipped with an automatic shutoff to protect it from damage due to low oil. Nonetheless, you should check the oil level of the engine before each use to ensure that the engine crankcase has a sufficient amount.

  • Page 31: Check The Gas Level

    Step 2 - Check the Gas Level (Optional) Check fuel level If running the engine on gasoline check to see that there is sufficient gasoline in the fuel tank. The fuel gauge on top of the tank will give a rough estimate of the gasoline level. The gauge will appear white then fill red as the tank is filled.

  • Page 32: Starting The Generator Using Gasoline

    STARTING THE GENERATOR Starting the Generator Using Gasoline Turn breaker OFF The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator. Turn fuel switch to GAS The fuel switch is located on the left front panel.
  • Page 33 Start the generator The push button start left side of the main power panel. Press the button for 1 second and release to start the generator. Turn breaker ON/Connect The breaker is located on the right side of the front power panel.

  • Page 34: Starting The Generator Using Propane

    STARTING THE GENERATOR (CONTINUED) Starting the Generator Using Propane Turn breaker OFF The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator. Turn fuel switch to PROPANE The fuel switch is located on the left-hand front panel.
  • Page 35 Turn battery switch ON The battery switch is located on the top center of the main power panel. Turn the switch ON to allow power to the push-button start. Start the generator The push button start left side of the main power panel. Press the button for 1 second and release to start the generator.
  • Page 36 STARTING THE GENERATOR (CONTINUED) Starting the Generator Using Propane WARNING: WHEN USING THE GENERATOR WITH LPG, MAKE SURE THERE IS NO POSSIBLE IGNITION SOURCE CLOSE TO THE GENERATOR. 1. Before using, make sure all of the LPG connectors and hoses are well connected and sealed.

  • Page 38: Starting The Generator Using Recoil Start

    STARTING THE GENERATOR (CONTINUED) Starting the Generator Using the Recoil Start Turn breaker OFF The breaker is located on the right side of the front power panel. Flip the breaker down to prevent accidental load when starting the generator. Select fuel If using gasoline, see step 2 - 4 on pg.
  • Page 39 Pull the recoil start The recoil start is located on the left side panel next to the air filter. Pull the recoil handle slowly until resistance is felt, then quickly pull the recoil handle until fully extended. CAUTION: Release the recoil handle only after the cord has retracted.

  • Page 41: Starting The Generator Using Remote Start

    STARTING THE GENERATOR (CONTINUED) Starting the Generator Using Remote Start Select fuel If using gasoline, see step 2 - 4 on pg. 32. If using propane see steps 2 - 4 on pg. 34. Turn main breaker ON The breaker is located in the top right of the front power panel.

  • Page 43: Using The Generator

    USING THE GENERATOR If this is not your first time using the generator there are still steps you should take to prepare it for operation each time you use it. IMPORTANT: At this point you should be familiar with the procedures described in the first portion of this section entitled “GENERATOR SETUP”...

  • Page 44: Ac Usage

    USING THE GENERATOR AC Usage ● You may connect electrical devices running on AC current according to their wattage requirements. ● The chart below shows the rated and surge wattage of your generator according to its model number. ● The rated wattage corresponds to the maximum wattage the generator can output on a continuous basis.
  • Page 45 Tool or Appliance Rated (Running) Watts Additional Surge Watts Electric water heater (40 gal) 4000 Hot plate 2500 Radial arm saw 2000 2000 Electric stove 1500 Circular saw 1500 1500 Air compressor (1 HP) 1500 3000 Window air conditioner 1200 1800 Miter saw 1200...

  • Page 47: Connecting The Generator To A Home

    Connecting the Generator to a Home Extension cords ● The most straightforward and affordable option. ● Zero commitment, no installation needed: Simply plug in your appliances and go! ● Perfect for renters, RV/camping trips, and power on the job-site. Transfer switch ●...

  • Page 48: Connecting A Load To The Generator

    USING THE GENERATOR (CONTINUED) Connecting a Load to the Generator NOTE: Be sure to attach devices to the correct receptacle (outlet). 120V devices can be directly connected to the 120V ONLY receptacles. ● ● 120V devices can be connected to the 120/240V receptacle using an appropriate adapter. ●...

  • Page 49: Choosing The Right Power Cord

    Choosing the Right Power Cord Long or thin cords can drain the power provided to an electrical device by the generator. When using such cords, allow for a slightly higher rated wattage requirement for the electrical device. See the table below for recommended cords based on the power requirement of the electrical device. DEVICE REQUIREMENTS WIRE GAUGE BY LENGTH (ft.) AMPS...

  • Page 50: Using The Digital Multimeter

    USING THE GENERATOR (CONTINUED) Using the Digital Multimeter When the generator is started, the display will read the current voltage. Press the MODE button to cycle through the multimeter functions. Voltage The voltage currently produced by the generator in volts. Frequency The frequency currently produced by the generator in Hz.
  • Page 51 Hours total The number of hours the generator has been run in total.

  • Page 52: Using The Battery Tender

    USING THE GENERATOR (CONTINUED) Using the Battery Tender The generator battery can steadily lose charge during longer periods of storage. Plug the provided trickle charger in to ensure your battery is maintained and ready for use if needed. CAUTION: Avoid allowing the 12V battery to drop below 11.6V of charge, this can cause permanent damage to the battery cells.

  • Page 53: Maintenance And Care

    MAINTENANCE AND CARE Proper maintenance and storage of your generator is essential to ensure trouble free use of your generator when you need it. By following the maintenance and care requirements, you can keep your generator running smooth and efficient for years to come.

  • Page 54: Maintenance Schedule

    MAINTENANCE AND CARE Proper routine maintenance of your generator is essential for safe, economical, and trouble-free operation. It will also help reduce air pollution. WARNING: Improper maintenance, or failure to correct a problem before operation, can cause a malfunction in which you can be seriously injured or killed. Always follow the inspection, maintenance recommendations, and schedules in this instruction manual.

  • Page 55: Break-In Period

    Break-In Period As the best practice for any new combustion motor it’s recommended to perform the break in procedure as follows: ● Run the generator for the first 6-8 hours on conventional oil, then change the oil. After the break-in period synthetic oil may be used. ●...

  • Page 56: Checking The Oil

    MAINTENANCE AND CARE (CONTINUED) Checking the Oil Check the oil The generator is equipped with an automatic shutoff to protect it from damage due to low oil; nonetheless, you should check the oil level of the engine before each use to ensure that the engine crankcase has a sufficient amount.

  • Page 57: Changing The Oil

    Changing the Oil CAUTION: Worn out or dirty oil does not cool the generator properly and can lead to catastrophic engine damage. In addition to regular oil changes, it is necessary to drain the oil from the crankcase if it has become contaminated with water or dirt.

  • Page 58: Cleaning The Air Filter

    MAINTENANCE AND CARE (CONTINUED) Cleaning the Air Filter Routine maintenance of the air cleaner helps maintain proper airflow to the carburetor. Check that the air cleaner is free of excessive dirt after every use. CAUTION: Improper maintenance may cause less air to enter the engine or dirty air to enter the engine causing overheating and engine wear.
  • Page 59 Wash cleaner element Wash the sponge-like elements in household dish detergent and warm water. Dry cleaner element Pat dry on a dry cloth and allow the elements to dry completely. Add engine oil to elements Soak the dry elements in a small amount of engine oil. Ring out any excess oil.

  • Page 60: Spark Plug Maintenance

    MAINTENANCE AND CARE (CONTINUED) Spark Plug Maintenance The spark plug is important for proper engine operation. SPARK PLUG A good spark plug should be intact, free of deposits, and CONSULT MANUAL properly gapped. BEFORE REMOVING CAUTION: Improper maintenance may cause reduced fuel economy, misfires, trouble starting, or damage to the spark plug threads.
  • Page 61 Measure plug gap Measure the plug gap with a gauge. The gap should be 0.7-0.8 mm (0.028-0.031 in). Clean and re-gap If you are re-using the spark plug, use a wire brush to clean any dirt from around the spark plug base and then re-gap the spark plug.

  • Page 62: Emptying The Gas Tank

    MAINTENANCE AND CARE (CONTINUED) Emptying the Gas Tank If you have been using gasoline in your generator, before storing your generator for extended periods of time you should drain your generator fuel tank of gasoline. CAUTION: Do not store fuel from one season to another.
  • Page 63 Drain gas from the generator With a funnel underneath the fuel valve to catch the gas, turn the fuel valve to the “ON” position. Drain all the gas from the generator. Shut fuel valve off Turn the fuel valve to the “OFF” position. Replace fuel filter cup Reinstall the fuel filter cup.

  • Page 64: Cleaning The Fuel Filter Cup

    MAINTENANCE AND CARE (CONTINUED) Cleaning the Fuel Filter Cup Shut fuel valve off Turn the fuel valve to the “OFF” position. Remove fuel filter cup Unscrew the fuel filter cup from the fuel valve using a wrench. Clean filter cup Clean the cup of all sediment using a rag or brush.

  • Page 65: Transporting The Generator

    Transporting the Generator Empty the gas tank Fully drain your gas tank as shown in “Emptying the Gas Tank” on page 62-63. Disconnect the spark plug Pull on spark plug cap to disconnect spark plug from ignition wire. CAUTION: Do not obstruct any ventilation openings and keep the generator in a cool dry area.

  • Page 66: Storing The Generator For Same Day Use

    MAINTENANCE AND CARE (CONTINUED) Storing the Generator for Same Day Use Turn OFF the main breaker Move the main breaker to the off position. Run the generator Allow the generator to run for 3-5 minutes. Turn the generator OFF Hold the start button for 3 seconds to shut off the generator. Turn battery switch OFF/ Store Turn the battery switch to the “off”...

  • Page 67: Storing The Generator For Use Within 30 Days

    Storing the Generator for Use Within 30 Days Turn breaker OFF and run Follow steps 1 and 2 as shown on “Storing the Generator For Same Day Use” on page 66. Shut fuel valve off and run dry Shut the fuel valve off and allow generator to run until it stalls out.

  • Page 68: Storing The Generator For Longer Than 30 Days

    MAINTENANCE AND CARE (CONTINUED) Storing the Generator for Longer Than 30 Days Turn breaker OFF and run Follow steps 1 and 2 as shown on “Storing the Generator For Same Day Use” on page 66. Shut fuel valve off and run dry Shut the fuel valve off and allow generator to run until it stalls out.
  • Page 69 Drain the carburetor Remove drain bolt from carburetor and drain small amount of fuel in carburetor bowl. Remove spark plug Remove spark plug as shown in “Spark Plug Maintenance” on page 60. Add oil to cylinder Add 2 tablespoons of 10W-30 motor oil directly into the spark plug hole, and pull the recoil to lubricate cylinder.

  • Page 70: Specifications

    SPECIFICATIONS Model Number DS13000MX AC Rated Wattage (Gasoline) 10,500 W AC Rated Wattage (Propane) 9,975 W AC Surge Wattage (Gasoline) 13,000 W AC Surge Wattage (Propane) 12,350 W AC Rated Voltage 120/240V Dimensions 30”L x 29”W x 26”H Weight 246 lbs Recommended Oil 10W-30 Engine Displacement...

  • Page 71: Troubleshooting

    TROUBLESHOOTING This section of the manual is to help you troubleshoot problems with your generator.

  • Page 72: Basic Troubleshooting

    TROUBLESHOOTING Mode Description Solution Battery not charged Charge battery Engine switch is in the “OFF” Turn engine switch to the “ON” position position Stale gasoline or water in gaso- Drain entire system and refill line with fresh fuel Engine is out of fuel Add fuel Engine will not start Fuel is old or contaminated...

  • Page 73: Changing/Inspecting The Carbon Brushes

    Changing / Inspecting the Carbon Brushes The carbon brushes in conjunction with the AVR regulates power from the generator. The carbon brushes are wearable parts and should be inspected every 250 running hours. Remove generator cover Remove the 2 bolts of the generator cover then pull the cover off the generator.
  • Page 74 TROUBLESHOOTING (CONTINUED) Changing / Inspecting the Carbon Brushes (Cont.) Install new brush Install new carbon brush with bolt. Connect AVR wires Insert and connect the 2 wires from the AVR, be sure to connect + and – correctly. Replace generator cover Replace the back cover of the generator and secure it with the 2 bolts.

  • Page 75: Changing/Inspecting The Avr

    Changing / Inspecting the AVR Changing / Inspecting the AVR The carbon brushes in conjunction with the AVR regulates power from the generator. If the generator is overheated or overloaded, the AVR may be damaged and require replacement. Remove generator cover Remove the 2 bolts of the generator cover then pull the cover off the generator.
  • Page 76 TROUBLESHOOTING (CONTINUED) Changing / Inspecting the AVR (Continued) Disconnect wires from brush Remove the 2 wires from the AVR on the carbon brush. Install new AVR Install the new AVR with the 2 bolts. Reconnect wires to brush Insert and connect the 2 wires from the AVR, be sure to connect + and –...
  • Page 77 Replace generator cover Replace the back cover of the generator and secure it with the 2 bolts.

  • Page 78: Wiring Diagram

    WIRING DIAGRAM...

  • Page 80: Warranty

    WARRANTY 3-Year Warranty All DuroMax Power Equipment warrant the original purchasers to a 3-year Parts Warranty (Residential Use ONLY: Unusually heavy or commercial use is covered for a period of 1-year) in the event of failure due to defects in electrical or mechanical components. Freight on any items submitted for replacement or repair under the Warranty is the responsibility of the equipment owner.
  • Page 81 U.S EPA AND CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT YOUR WARRANTY RIGHTS AND OBLIGATIONS The California Air Resources Board, The United States Environmental Protection Agency (US EPA) and DuroMax Power Equipment, are pleased to explain the emission control system warranty on your 2023-2024 year small off-road engine.
  • Page 82 WARRANTY (CONTINUED) DEFECTS WARRANTY REQUIREMENTS: (a) The warranty period begins on the date the engine or equipment is delivered to an ultimate purchaser. (b) General Emissions Warranty Coverage. DuroMax Power Equipment warrants to the ultimate purchaser and each subsequent owner that the engine or equipment is: (1) Designed, built, and equipped so as to conform with all applicable regulations adopted by US EPA &...
  • Page 83 (6) The owner must not be charged for diagnostic labor that leads to the determination that a warranted part is, in fact, defective provided that such diagnostic work is performed at a warranty station. (7) DuroMax Power Equipment is liable for damages to other engine components proximately caused by a failure under warranty of any warranted part.
  • Page 84 WARRANTY (CONTINUED) (ii) Valves affecting the distribution of flow. (iii) Distribution manifold. (6) Catalyst or Thermal Reactor System (i) Catalytic converter. (ii) Thermal reactor. (iii) Exhaust manifold. (7) Particulate Controls (i) Traps, filters, precipitators, and any other device used to capture particulate emissions.

  • Page 85: Contact Information

    CUSTOMER SERVICE DEPARTMENT DuroStar Power Equipment is committed to ensuring that our products perform when they need to. Our generators are your lifeline in the event of an emergency. Should you have any problems, please contact our customer service department:...
  • Page 86 5800 Ontario Mills Parkway Ontario, CA 91764 United States 844-DUROMAX REV: DS13000MX-01262024...

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