Do you have a question about the EV3420 and is the answer not in the manual?
Questions and answers
Adam
January 20, 2025
Where is the cleaning laser
Tina Rush
February 9, 2025
How to fix Error 2: Wheel module error
Dan
March 31, 2025
Vacuumed says it's stuck but it's not. Every thing is clear
1 comments:
Mr. Anderson
March 31, 2025
The Dirt Devil EV3420 vacuum may say it's stuck even when everything is clear due to issues with its sensors or navigation system. Dust or debris on the sensors, especially near the charging poles or navigation components, can cause false readings. Cleaning the sensors and ensuring the vacuum is on a flat, unobstructed surface may help resolve the issue.
• Save these instructions. Refer to them frequently and use them to instruct others who may • Recharge only with the Dirt Devil® charging dock. A charger that is suitable for one type of use this product. If you loan someone this product. Loan them these instructions also.
IMPORTANT SAFETY INSTRUCTIONS CAUTION - TO REDUCE THE RISK OF DAMAGE: • Avoid picking up hard, sharp objects with this product as they may cause damage. • Do not place anything on top of this device. • Do not use this vacuum on an un nished, unsealed, waxed, or rough oor surface as it may FCC Statement: result in damage to the oor and this device.
IN THE BOX Robot Vacuum Charging Dock Power Adapter Side Brush High-performance Filter Cleaning Brush CLEANING • ON/OFF BUTTON ROBOT VACUUM CHARGING DOCK To turn robot vacuum on, toggle the main switch from “O” to “I”: • Press once (1X): start CLEANING. •...
CHARGING INSTRUCTIONS PLACE CHARGING DOCK CONNECT CHARGING DOCK BEFORE FIRST USE Locate the charging dock where is it Remove cover from underside of charging base. Remove the protective strips on both easily accessible by the robot vacuum Insert power adapter wire and wrap excess wire sides of the front bumper and the with 5' (1.5M) clearance in front, and inside base to leave just enough wire for...
(or nd the ePro Clean App Privacy Policy and click “AGREE”. in your app store). Open the app to create Find and select “EV3420” from an account and complete the set up process. NOTE: Before setting up Wi-Fi, the battery level the list of available devices.
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MOBILE AP INITIAL APP SETUP For New Account, Read the User Agreement & Select Region, enter email Enter the Veri cation Set a Passcode you will address for veri cation and Code sent to the email click “Sign Up Now ” Privacy Policy and Click remember using a click “Sign-Up Now”...
Then click “CONFIRMED, NEXT” and IPv4 protocols • Light ashes SLOWLY: in pairing mode, waiting for connection • EV3420 vacuum cleaner ONLY supports 2.4GHz frequency band, • Light ashes QUICKLY: it does not support the 5GHz frequency band connection to Wi-Fi in progress •...
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Type in your home Wi-Fi password and click “Next” to start network con guration. Select the Wi-Fi with the following pre- x sequence followed by 6 unique characters "SL-EV3420-XXXXXX” Choose your 2.4Ghz Wi-Fi Supports 2.4GHz Wi- Network Only Supports 2.4GHz Wi- Network Only...
OPERATING STEPS POWER SWITCH CLEANING PAUSING ROBOT For the rst use, toggle the main switch from O to I, Press “ ” to start the AUTO SWEEP mode. During the operation of the machine, pressing any and the robotic vacuum cleaner will turn on. Once it is started, the robot vacuum will leave key will stop the operation.
APP FEATURES ONLY IN-APP OPERATION SUPPORTED SUCTION INTENSITY MODES REAL-TIME MAPPING SELECTIVE ROOM CLEANING Select an sweep intensity in the ePro Clean app Real-time mapping helps you easily understand the Select one or multiple rooms for cleaning in the app. as needed: Quiet Standard Power...
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APP FEATURES MAPPING FUNCTIONS ADDITIONAL APP FEATURES Zone Selection Zone Restrictions Remote Control Room Editing Schedule Set Up Tues Room1 Auto Cleaning Custom Quiet Select Zone in the app and N0-GO Zone Setting: You Explore Room Editing Customize your cleaning Within the app, you can manually set a sweep area.
MAINTENANCE CLEANING THE DUST BIN CLEANING ROLLER BRUSH CLEANING SIDE BRUSH Empty the dust bin. Put the dust bin close As shown below, press down the buckle to Remove side brushes, clear them of hair to the trash can, and tap the dust bin gently take out the protective cover, and remove or foreign matters, and decide whether to use to know off excess dirt.
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MAINTENANCE CLEAN UNIVERSAL WHEEL CLEAN ROBOT SENSORS Technical Specifications Hair or dust particles tend to be entangled around Please clean sensors regularly, and wipe dust off Battery Type: Lithium-Ion battery wheels. Clean the them regularly or as needed. them with a soft dry cloth or sweep brush. Battery Capacity: 2600mAh Pull up wheels to take them out.
TROUBLESHOOTING COMMON ISSUES Wi-Fi CONNECTION FAILURE OBSERVATION SOLUTION • If you cannot use your smart phone to control • Make sure that the main switch of the robot vacuum is turned on Cannot start the robot vacuum, try the following solutions. •...
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TROUBLESHOOTING COMMON ISSUES OBSERVATION SOLUTION • • The battery level is low. Please place the vacuum cleaner on the charging dock or the dust collecting barrel and align with Startup the charging pole pieces, toggle the switch on the left side of the vacuum cleaner to “I”, and the vacuum cleaner will Failure start automatically (When it is completely out of power, it needs to be charged for a while before automatic startup).
TROUBLESHOOTING SOLUTION VOICE PROMPTS ERROR 1: “The battery is abnormal. • Please open the battery compartment and check whether the battery is properly connected, and restart the machine. Please refer to the manual or app” • The battery temperature is too high or too low. Wait until the battery temperature becomes normal (0-40° C /32° 104°F) before operation. ERROR 2: “The wheel module is abnormal.
2-YEAR LIMITED WARRANTY ePro USA, LLC., (the “Company”) warrants that their products (the “Product”) are free of defects in material and workmanship for a period of 2-YEAR (the “Warranty Period”) from the date of purchase by end user. In the event that the Product quali es for coverage under this warranty, the Company at its option and at no charge may either repair or replace the Product (not including, shipping, handling, delivery or installation) with an identical product or product having similar features and functionality as determined by the Company.
Need help?
Do you have a question about the EV3420 and is the answer not in the manual?
Questions and answers
Where is the cleaning laser
How to fix Error 2: Wheel module error
Vacuumed says it's stuck but it's not. Every thing is clear
The Dirt Devil EV3420 vacuum may say it's stuck even when everything is clear due to issues with its sensors or navigation system. Dust or debris on the sensors, especially near the charging poles or navigation components, can cause false readings. Cleaning the sensors and ensuring the vacuum is on a flat, unobstructed surface may help resolve the issue.
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