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User Guide
HTC U24 pro

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Summary of Contents for HTC U24 pro

  • Page 1 User Guide HTC U24 pro...
  • Page 2: Table Of Contents

    Recording your phone's screen Home screen Lock screen Using Quick Settings Adjusting the volume and sound settings Restarting HTC U24 pro (Soft reset) Accessing your settings Copying, pasting, and sharing text Checking for security updates Checking your system software version...
  • Page 3 Charging other devices with your phone Water and dust resistant Transfer Ways of getting content from your previous phone Transferring files between HTC U24 pro and your computer Transferring files between the internal storage and storage card Backup and reset Backing up HTC U24 pro...
  • Page 4 Contents Disabling an app Downloading apps from the web Do not disturb mode Wireless sharing Turning Bluetooth on or off Connecting a Bluetooth headset Unpairing from a Bluetooth device Receiving files using Bluetooth Using NFC Battery settings Using Battery Saver mode Displaying the battery percentage Checking battery usage Enabling background restriction in apps...
  • Page 5 About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.
  • Page 6: Unboxing And Setup

    Unboxing and setup Unboxing and setup HTC U24 pro overview After taking HTC U24 pro out of the box, familiarize yourself first with the location of the card tray, controls, and sensors. 1. Volume control 2. Power button 3. Speakers 4.
  • Page 7: Inserting Nano Sim And Microsd Cards

    Unboxing and setup Back panel 1. Telephoto camera: 50 MP with 2x optical zoom 2. Main camera: 50 MP with OIS and EIS, 4K HDR video recording 3. Wide-angle + depth camera: 8 MP 4. LED flash Inserting nano SIM and microSD cards §...
  • Page 8 Unboxing and setup 3. With the gold contacts facing up, place your main nano SIM card on the top side of the tray. Make sure to align the cut-off corner of the card with the notch in the holder. When inserting the nano SIM card, press the card against the tab in the tray to fix it in place. 4.
  • Page 9: Unmounting The Storage Card

    9. Unmounting the storage card When you need to remove the storage card while HTC U24 pro is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. 1. From the Home screen, tap Settings Storage.
  • Page 10: Charging The Battery

    Before you turn on and start using HTC U24 pro, it is recommended that you charge the battery. § If the battery has been fully drained, you may need to charge HTC U24 pro for several minutes before powering it on.
  • Page 11: Setting Up Your Phone For The First Time

    Adding accounts Add your accounts to access them on HTC U24 pro. You can add several Google Accounts and sync contacts, email, calendar, and Google app data from these accounts to HTC U24 pro. 1. From the Home screen, tap Settings Passwords & accounts.
  • Page 12: Ways Of Securing Your Phone

    In a Google Account, you can choose which apps to turn sync on or off. Removing an account Remove accounts from HTC U24 pro if you no longer use them. Removing an account does not remove accounts and information from the online service itself.
  • Page 13: Notification Led

    Unboxing and setup Notification LED When the phone is on and plugged in to a power source, the notification LED shows different colors based on the charging level. LED color Status Green Fully charged Charging The phone will also show the above LED colors when it's placed on a wireless charger. Additionally: §...
  • Page 14: Changing The Way You Navigate Your Phone

    Unboxing and setup Changing the way you navigate your phone By default, you navigate your phone using the Navigation bar at the bottom of the screen. You can change the way to navigate your phone. 1. From the Home screen, tap Settings System. 2.
  • Page 15: Basics

    Basics Basics Taking a screenshot Want to show off your high game score? It's easy to take a picture of an app screen and share it. 1. Go to the app screen that you want to capture. 2. Press and hold Power and Volume down at the same time. A thumbnail of your screenshot will be displayed at the bottom left.
  • Page 16: Recording Your Phone's Screen

    Basics 4. Adjust the crop box to select the content you want to capture. 5. Do any of the following: § Tap to add text or drawings on the screenshot. § Tap Save to save the screenshot. § Tap to share the screenshot. Recording your phone's screen You can record a video of what you're doing on your phone—for example, your gameplay or a walk- through on how to use an app.
  • Page 17: Home Screen

    Basics 4. Choose what you want to include in the recording and tap Start. The status bar will display a timer icon for three seconds, then your phone will start recording. 5. To stop recording, swipe down from the top of the screen, and then tap Stop on the Screen Recorder notification.
  • Page 18: Lock Screen

    Basics Lock screen Here's what you can do on the Lock screen: § Swipe up on the lock screen to unlock the screen. Make sure to set up a screen lock to help protect your phone. See Setting a screen lock on page §...
  • Page 19 Basics 2. Swipe left or right to see more tiles. 3. In the Quick Settings panel, you can do the following: Option Steps Adjust screen Drag the brightness slider. brightness Turn a setting or Tap the tile of a setting or feature. feature on or off Customize a setting Press and hold the tile of the setting you want to change.
  • Page 20: Adjusting The Volume And Sound Settings

    & haptics settings. Restarting HTC U24 pro (Soft reset) If HTC U24 pro is running slower than normal, is unresponsive, or has an app that is not running properly, try restarting and see if that helps solve the problem. 1. If the display is off, press the Power button to turn it back on.
  • Page 21: Copying, Pasting, And Sharing Text

    Checking your system software version ™ Before installing a system software update, you can check first what Android version you have on your HTC device. 1. On the Home screen, tap Settings. 2. Tap About phone. 3. Check under Android version.
  • Page 22: Checking For System Software Updates

    Basics Checking for system software updates You'll receive a notification if there's a system software update available for your phone model. You can also manually check for system software updates in Settings. 1. On the Home screen, tap Settings. 2. Tap System Software updates. 3.
  • Page 23: Taking Photos And Videos

    Taking photos and videos Getting started with the Camera app Take great photos and videos with HTC U24 pro. For your convenience, there's more than one way to launch the Camera app. § On the Home screen, tap the camera icon to open the Camera app.
  • Page 24: Choosing A Capture Mode

    Taking photos and videos Control Description Set High Dynamic Range (HDR) to on or off. Turn scene detection on or off. See Scene detection on page 28. Access Google Lens. Turn Top Picks mode on or off. See Capturing best moments with Top Picks mode on page 35.
  • Page 25: Focusing And Zooming

    Taking photos and videos Focusing and zooming Before taking a photo or video, adjust the focus, exposure, and zoom ratio. These settings may not be available in certain capture modes. § Focus and exposure In capture modes such as Photo and Video modes, the camera automatically focuses when you point the camera at your subject.
  • Page 26: Taking A Photo

    Taking photos and videos Taking a photo Take captivating, high-quality photos with the main camera. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Choose one of the following capture modes for taking photos: Mode Description Photo...
  • Page 27: Using Hand Gestures To Take Photos

    Taking photos and videos 7. Tap to pause the recording, and then tap to resume. 8. To stop recording, tap Using hand gestures to take photos Use hand gestures to capture photos automatically so you don't need to set a timer for group photos or reach for the shutter release button when taking selfies.
  • Page 28: Scene Detection

    Taking photos and videos Hand heart Rock 5. Make the hand gesture that corresponds to the sticker you want to add to the shot. Stay still and hold the gesture for a few seconds untill the sticker appears. 6. When you're ready, tap to take a photo or tap to record a video.
  • Page 29: Taking Burst Shots

    Taking photos and videos Icon Scene mode Icon Scene mode Blue sky Sunrise / Sunset Fruit Autumn Document 5. When you're ready, tap Taking burst shots Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race, you can capture the action.
  • Page 30: Scanning A Qr Code

    Taking photos and videos 4. To change bokeh light spots into a certain shape, tap and then select a shape you want to use. Drag the slider to adjust the blur level. 5. Point the camera at your subject, or pose at the front camera if you're taking a selfie. 6.
  • Page 31: More Camera Features

    More camera features More camera features Using Picture Perfect mode for group photos With Picture Perfect mode, everyone can appear their best in your group pictures. To use this feature, make sure to install the software update for your phone after turning it on for the first time.
  • Page 32: Taking Enhanced Portraits In Low-Light Conditions

    More camera features 7. When you're finished, tap Save. 8. Tap to exit Picture Perfect mode. Taking enhanced portraits in low-light conditions In Night mode, you can take selfies in low light or at night with enhanced brightness, richer colors, and sharper details.
  • Page 33: Taking A Panoramic Photo

    Panorama mode. Taking an ultra-wide photo HTC U24 pro uses the main camera and secondary ultra-wide, depth sensing camera for capturing ultra-wide photos. The secondary camera can cover up to an angle of 120 degrees when you're taking photos.
  • Page 34: Pro Mode

    More camera features Pro mode Use Pro mode to manually adjust settings such as ISO, exposure and white balance and capture professional-quality photos. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Pro mode. See Choosing a capture mode on page 24 for details.
  • Page 35: Recording A Time-Lapse Video

    More camera features 3. To start recording, tap 4. Tap to pause the recording, and then tap to resume. 5. To stop recording, tap 6. Tap to exit Slow Motion mode. Recording a time-lapse video Use Time-lapse mode to capture slow changing scenes or actions—such as clouds moving through the sky or construction of a building—as fast moving videos.
  • Page 36 More camera features 4. Point the camera at your subject. The camera focuses automatically as you move your phone. 5. Adjust the focus, exposure, and zoom ratio. See Focusing and zooming on page 25. 6. Keep your phone steady. When you're ready, tap ™...
  • Page 37: Getting The Most Out Of Your Phone

    Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC U24 pro. Try out some of these tips to help increase battery life. Use the power management features §...
  • Page 38 Getting the most out of your phone § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them. If there are apps that you don't need anymore, uninstall them. If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from continuously running or syncing data.
  • Page 39: Freeing Up Storage Space

    Getting the most out of your phone Freeing up storage space As you use HTC U24 pro, you'll gradually fill up the storage with content over time. Here are some tips on how to free up phone storage space. Manage photos and videos §...
  • Page 40: Charging Your Phone With A Wireless Charger

    Getting the most out of your phone Charging your phone with a wireless charger HTC U24 pro has wireless charging capability. You can charge your phone's battery with a wireless charger (sold separately). The wireless charging coil is located on the center of the back panel.
  • Page 41: Charging Other Devices With Your Phone

    Getting the most out of your phone Charging other devices with your phone You can use HTC U24 pro as a charger for other devices that support the Qi wireless standard. To use this feature, you need to enable wireless reverse charging on your phone.
  • Page 42 Getting the most out of your phone § Before inserting the tray and closing the card slot, wipe off every drop of water or dirt with a clean, dry cloth. Also make sure that no hairs, fibers, or small particles are caught between the tray and the slot opening to prevent water from entering the phone.
  • Page 43 When the phone is wet, make sure to dry it thoroughly. § To avoid damaging HTC U24 pro, do not charge the phone when contaminants are present or the USB port is not completely dry. In these circumstances, do not connect any external device.
  • Page 44: Transfer

    From an Android phone Back up your old phone to your Google Account first. When you set up HTC U24 pro for the first time, sign in to your Google Account and restore your old phone's data to HTC U24 pro.
  • Page 45: Transferring Files Between The Internal Storage And Storage Card

    Transfer 5. Copy files from your computer to HTC U24 pro, or vice versa. 6. After copying your files, disconnect HTC U24 pro from the computer. You can also use cloud storage services to put your media in one place so you can manage them anywhere—on your computer, HTC U24 pro, and other mobile devices.
  • Page 46: Backup And Reset

    Backup and reset Backing up HTC U24 pro Back up HTC U24 pro to your Google Account so you can restore content such as app data and settings to the same phone (after a factory reset) or another phone. 1. From the Home screen, tap Settings System Backup.
  • Page 47: Resetting Network Settings

    Resetting HTC U24 pro (Hard reset) If HTC U24 pro has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts HTC U24 pro back to its initial state—the state before you turned it on for the first time.
  • Page 48: Internet Connections

    Wi-Fi 6E. Currently, HTC U24 pro can only use Wi-Fi 6E in select regions. Because Wi-Fi 6E is still a new standard, availability and channels will be dependent on local legislation in your country.
  • Page 49: Turning The Data Connection On Or Off

    Internet connections § Australia § Kingdom of Saudi Arabia § Belgium § Korea § Canada § Netherlands § Czech Republic § New Zealand § Denmark § Poland § France § Spain § Germany § Sweden § Hong Kong § Switzerland §...
  • Page 50: Airplane Mode

    4. Tap the Roaming On/Off switch to turn it on or off. Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC U24 pro are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
  • Page 51: Data Saver

    Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate or home network. Before you can connect HTC U24 pro to your local network, you may be asked to: § Install security certificates.
  • Page 52: Installing A Digital Certificate

    § Some apps such as your browser or email client let you install certificates directly in the app. See the app's help for details. 1. Save the certificate file in the root folder on HTC U24 pro or your storage card. 2. From the Home screen, tap Settings Security & privacy.
  • Page 53: Using Htc U24 Pro As A Wi-Fi Hotspot

    Share your data connection with other devices by turning HTC U24 pro into a Wi-Fi hotspot. § Make sure the data connection is turned on before sharing HTC U24 pro as a Wi-Fi hotspot. § Contact your mobile service provider if a hotspot feature needs to be added to your data plan.
  • Page 54: Apps And Notifications

    Apps and notifications Apps and notifications Notifications Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
  • Page 55: Managing App Notifications

    Apps and notifications § To change what app notifications you want to receive, tap Manage. For more details, see Managing app notifications on page 55. Managing app notifications You can turn notifications on or off for certain apps. Here's how: 1.
  • Page 56: Switching Between Recently Opened Apps

    Apps and notifications Switching between recently opened apps It's easy to switch between apps you've opened recently. Press to see your recently-opened apps. § To go back to an app, scroll through the cards to find the app and tap it. §...
  • Page 57: Using Picture-In-Picture

    Using picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on HTC U24 pro. Not all apps support picture-in-picture. 1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen.
  • Page 58: Choosing Which Apps Have Access To Your Location

    Apps and notifications Choosing which apps have access to your location Check which apps have access to your location. You can set whether to allow or deny location access for each app. 1. From the Home screen, tap Settings Location. 2.
  • Page 59: Disabling An App

    Apps and notifications 3. Tap Default apps. 4. Choose your default launcher, web browser, text messaging apps, and more. Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it.
  • Page 60 Apps and notifications 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2. Tap the Do Not Disturb. If you don't see the Do Not Disturb tile, swipe to the next screen in the Quick Settings panel to find it.
  • Page 61 Apps and notifications Setting exceptions Set exceptions that can pass through so you can still receive calls or messages from certain contacts. 1. From the Home screen, tap Settings Sound & vibration Do Not Disturb. 2. Tap People. 3. Choose your exceptions: Type Options Messages Receive messages from Anyone, Contacts, Starred contacts, or Priority...
  • Page 62 Apps and notifications Schedule Steps type Driving Select this option to automatically turn on Do Not Disturb when you're in a moving vehicle. 4. To create more schedules, tap Add more and choose whether to create an Event or Time schedule.
  • Page 63: Wireless Sharing

    You can connect a compatible Bluetooth accessory such as a Bluetooth A2DP stereo headset to HTC U24 pro. Before you connect your headset, make it discoverable so HTC U24 pro can find it. Refer to your headset manual for details.
  • Page 64: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC U24 pro. 3. If asked, accept the pairing request on HTC U24 pro and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 65: Using Nfc

    10,00 12,00 To do contactless payment or read data, you must turn NFC on. Make sure the NFC area (shaded) on the back of HTC U24 pro is close to the terminal, card, or device when you tap your phone.
  • Page 66 Wireless sharing To learn more about Google Pay, visit support.google.com/pay. Turning NFC on or off 1. On the Home screen, tap Settings. 2. Tap Connected devices Connection preferences NFC, and then tap the Use NFC On/Off switch to turn it on and off.
  • Page 67: Battery Settings

    Battery settings Battery settings Using Battery Saver mode Battery Saver mode helps to increase battery life. Here are some of the things this mode does to save battery: § Turn off location services when the screen is off. § Restrict apps from doing things in the background, if they have battery optimization enabled. §...
  • Page 68: Checking Battery Usage

    Battery settings Checking battery usage See how the system and apps are using the battery and how much power is being used. 1. On the Home screen, tap Settings. 2. Tap Battery. You'll see how much power is left and about how long it will last. 3.
  • Page 69: Security Settings

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your screen. You'll be asked to unlock the screen every time HTC U24 pro is turned on or when it’s idle for a preset period of time.
  • Page 70: Fingerprint Sensor

    § The fingerprint sensor has 360° readability—you can touch a recorded finger at any angle to the sensor to turn on the screen or unlock the HTC U24 pro. You may not be able to set the fingerprint sensor to unlock HTC U24 pro, if you've signed in to an ®...
  • Page 71: About Face Unlock

    § Tap next to a recorded fingerprint to delete it. About Face Unlock With Face Unlock, you can set up HTC U24 pro to unlock the screen with your face when the screen is on. For best face scanning results Follow these tips when registering your face: §...
  • Page 72 Security settings 4. Tap Face Unlock and turn Use face unlock On/Off switch on. 5. Tap Add face data, read the tips and reminders, then tap Continue. 6. Follow the onscreen instructions to scan your face. Unlocking your phone with Face Unlock You need to be on the lock screen to use Face Unlock for unlocking your phone.
  • Page 73: Display And Sound Settings

    Display and sound settings Display and sound settings Setting when to turn off the screen After a period of inactivity, the screen turns off to conserve battery power. You can set the idle time before the screen turns off. 1. From the Home screen, tap Settings Display. 2.
  • Page 74: Setting App Languages

    Display and sound settings 3. Tap Add a language to add another language to the list, and then select the regional variant of the language. You can tap and hold next to the language you want, and drag it to the beginning of the list to set it as your display language.
  • Page 75: Dark Theme

    Display and sound settings Dark theme Dark theme can help reduce eye strain. It displays the system background and supported apps in black. 1. From the Home screen, tap Settings Display. 2. Do one of the following: § Tap the Dark theme On/Off switch to turn it on. §...
  • Page 76: Changing Your Notification Sound

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC U24 pro. 1. From the Home screen, tap Settings Sound & vibration.
  • Page 77: Trademarks And Copyrights

    The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

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